Product Info

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Chapter 4: Troubleshooting Guide
This chapter covers:
• Configuring PC to get IP Address automatically
• Cannot connect to the Web GUI
• Forgotten Password
• cnMaestro On-boarding troubleshooting
Configuring PC to get IP Address automatically
Please refer the Quick Start Guide to configure your PC to get IP Address automatically.
Cannot connect to the Web GUI
Solution:
• Check if the Ethernet cable is properly connected
Connect to LAN port and access http://192.168.11.1.Check on any other browser apart from
Internet explorer such as Firefox or Mozilla
• Contact your administrator, supplier or ISP for more information or assistance.
Forgotten Password
The default password is admin/admin user/user, however if it had been changed to non-default,
then factory reset may be required.
Note
On factory reset all the device configuration will be reset to default.
Solution:
To factory default: press and hold reset button for 10 seconds.
If device is onboarded in cnMaestro then password can be set via config push.
cnMaestro On-boarding troubleshooting
The On-boarding troubleshooting procedure is described below:
1
If during the Cambium ID on boarding if the device dashboard or home page shows the
cnMaestro Connection status as