PTP 250 User Guide System Release 250-01-00 phn-2182_002v000 © 2011 Motorola Solutions, Inc. All Rights Reserved.
Accuracy While reasonable efforts have been made to assure the accuracy of this document, Motorola Solutions, Inc. assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the information obtained herein. Motorola Solutions, Inc.
Safety and Regulatory Safety and regulatory information ............................................................ . . . . This section describes important safety and regulatory guidelines that must be observed by personnel installing or operating PTP 250 equipment. Important safety information WARNING To prevent loss of life or physical injury, observe the safety guidelines in this section. Power lines Exercise extreme care when installing antennas near power lines.
Safety and Regulatory Using the correct power supply Always use the Motorola Power over Ethernet injector unit (PoE power supply) or Powered Indoor Unit (PIDU Plus) to power the ODU. Failure to use the correct power supply could result in equipment damage and will invalidate the safety certification and may cause a safety hazard.
Safety and Regulatory Drop cable tester The drop cable tester must NEVER be used at the ODU end connected to power from the PoE power supply. It must only be used at the bottom of the mast with a multimeter. This is because the PoE power supply voltage exceeds the limit allowed in some countries for safe handling in wet conditions and therefore may create a safety hazard. Primary disconnect device The main power supply is the primary disconnect device.
Safety and Regulatory Important regulatory information Operation of the PTP 250 product involves its use as an unlicensed device in frequency bands where it is not allowed to cause interference to licensed services (called primary users of the bands). Radar avoidance In some countries radar systems are the primary users and the regulators have devised special requirements to protect their operation from interference caused by unlicensed devices.
Contents, Figures and Tables Contents ............................................................ . . . . Safety and regulatory information .................................................................................... I Important safety information ..................................................................................................I Important regulatory information ........................................................................................ IV About This User Guide .......
Contents Power over Ethernet injector (PoE power supply).................................................................... 1-9 PoE power supply description............................................................................................. 1-9 PoE features ...................................................................................................................... 1-10 PoE power supply interfaces............................................................................................
Contents Spectrum planning .................................................................................................................... 2-2 Available spectrum .............................................................................................................. 2-2 Frequency selection ............................................................................................................ 2-3 Channel width ..................................................................................
Contents Updates ............................................................................................................................... 3-5 Maintenance ....................................................................................................................... 3-5 Disclaimer ........................................................................................................................... 3-6 Limitation of liability ...............................................................
Contents Electrical safety compliance ............................................................................................. 4-22 Electromagnetic compatibility (EMC) compliance............................................................ 4-22 Human exposure to radio frequency energy ..................................................................... 4-23 Compliance with radio regulations .........................................................................................
Contents Connecting an RJ45 and gland to a unit ........................................................................... 5-19 Disconnecting an RJ45 and gland from a unit .................................................................. 5-21 Making a drop cable ground point .................................................................................... 5-22 Installing and grounding the drop cable at building entry ...............................................
Contents Monitoring received signal level ....................................................................................... 6-27 Disarming the units ........................................................................................................... 6-30 Connecting link to the network ............................................................................................... 6-31 Reviewing system configuration attributes......................................................................
Contents AC LED is off ....................................................................................................................... 8-5 AC LED is flashing .............................................................................................................. 8-5 PORT LED is off .................................................................................................................. 8-6 PORT LED is flashing ..........................................................................
Contents, Figures and Tables List of Figures ............................................................ . . . . Figure 1-1 Typical PTP 250 bridge deployment (grounding not shown) ....................................... 1-3 Figure 1-2 Integrated ODU (front and rear views) ....................................................................... 1-5 Figure 1-3 Connectorized ODU (front and rear views) ................................................................. 1-5 Figure 1-4 ODU interfaces .............
List of Figures Figure 5-5 Weatherproofing the antenna connections................................................................ 5-12 Figure 5-6 Grounding points for antenna cables ........................................................................ 5-13 Figure 5-7 Typical hoisting grip on cable.................................................................................... 5-15 Figure 5-8 Correct cable preparation for drop cable of the supported type...............................
List of Figures Figure 7-1 Login page ................................................................................................................... 7-2 Figure 7-2 Menu and System Summary page (wireless link up) ................................................... 7-3 Figure 7-3 Menu navigation bar .................................................................................................... 7-4 Figure 7-4 System Summary page .......................................................................
Contents, Figures and Tables List of Tables ............................................................ . . . . Table 1-1 ODU interface functions ................................................................................................ 1-6 Table 1-2 PoE power supply interface functions ......................................................................... 1-11 Table 1-3 PoE power supply indicator LEDs ...............................................................................
List of Tables Table 4-21 Maximum permitted antenna gain (allowing for cable loss) ..................................... 4-30 Table 4-22 RF cable lengths required to achieve 1.2 dB loss at 5.8 GHz ................................... 4-31 Table 4-23 Example of regulatory limits ..................................................................................... 4-32 Table 5-1 Screw dimensions for the PoE power supply ..............................................................
List of Tables phn-2182_002v000 xiv May 2011
About This User Guide About This User Guide ............................................................ . . . . This guide describes the planning, installation and operation of the Motorola PTP 250 Point-to-Point Wireless Ethernet Bridge. It is intended for use by the system designer, system installer and system administrator.
Revision history Revision history Version information The following shows the issue status of this document: Document issue Date of issue Remarks 001v000 Apr 2011 System release 250-01-00 002v000 May 2011 System release 250-01-00 (Revised) phn-2182_002v000 2 May 2011
General information General information Purpose Motorola Point-To-Point documents are intended to instruct and assist personnel in the operation, installation and maintenance of the Motorola Point-To-Point equipment and ancillary devices. It is recommended that all personnel engaged in such activities be properly trained.
Contacting Motorola Contacting Motorola Feedback We appreciate feedback from the users of our documents. This includes feedback on the structure, content, accuracy, or completeness of our documents. Send feedback to support.ptp@motorolasolutions.com. Motorola Point-to-Point Postal address: Motorola Solutions, Inc., 1303 E. Algonquin Road, Schaumburg, Illinois 60196 U.S.A. URLs: Main web site: http://www.motorola.com/ptp Web support: http://www.motorola.
Contacting Motorola Reporting problems If any problems are encountered when installing or operating this equipment, follow this procedure to investigate and report: 1. Search this document and the software release notes of supported releases. 2. Visit the Motorola website at http://www.motorola.com/ptp. 3. Ask for assistance from the Motorola product supplier. 4.
Contacting Motorola CAUTION Using non-Motorola parts for repair could damage the equipment or void warranty. Contact Motorola Warranty and Repair for service and repair instructions. CAUTION Portions of Motorola equipment may be damaged from exposure to electrostatic discharge. Use precautions to prevent damage.
Security advice Security advice Motorola systems and equipment provide security parameters that can be configured by the operator based on their particular operating environment. Motorola recommends setting and using these parameters following industry recognized security practices. Security aspects to be considered are protecting the confidentiality, integrity, and availability of information and assets.
Warnings, cautions, and notes Warnings, cautions, and notes The following describes how warnings and cautions are used in this document and in all documents of this Motorola document set. Warnings Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury. A warning has the following format: WARNING Warning text and consequence for not following the instructions in the warning.
Caring for the environment Caring for the environment The following information describes national or regional requirements for the disposal of Motorola supplied equipment and for the approved disposal of surplus packaging. In EU countries The following information is provided to enable regulatory compliance with the European Union (EU) directives identified and any amendments made to these directives when using Motorola equipment in EU countries.
Chapter 1 Chapter 1 Product description ............................................................ . . . . This chapter provides a high level description of the PTP 250 product. It describes in general terms the function of the product, the main product variants and typical deployment. It also describes the main hardware components.
Overview of the PTP 250 Chapter 1 Product description Overview of the PTP 250 This section introduces the key features, typical uses, product variants and components of the PTP 250. Purpose Motorola PTP 250 products are designed for Ethernet bridging over point-to-point microwave links in the unlicensed bands 5.4 GHz (ETSI Band B) and 5.8 GHz (ETSI Band C and FCC ISM band). Users must ensure that the links comply with local operating regulations.
PTP 250 User Guide Overview of the PTP 250 802.11n device PTP250 uses 802.11n encoding and radio transmission. In areas where the PTP 250 co-exists with 802.11a and 802.11n devices, the PTP 250 detects the 802.11a and 802.11n radio signals and chooses a clear channel away from any interference. Avoiding interference from nearby devices At initialization, the products monitor the available frequency channels to find a channel that is clear of interference.
Overview of the PTP 250 Chapter 1 Product description System components Each end of the link consists of: • Outdoor Unit (ODU): An integrated (or connectorized) outdoor transceiver unit containing all the radio and networking electronics. • PoE power supply: An indoor connection box containing a mains power supply, status indicators and network connection port. • Cabling and lightning protection: CAT5e cables, grounding cables, connectors and a lightning protection unit (LPU).
PTP 250 User Guide Outdoor unit (ODU) Outdoor unit (ODU) This section describes the PTP 250 ODU and its interfaces. ODU description The ODU is a self-contained unit that houses both radio and networking electronics. The ODU is supplied in two configurations: integrated (attached to its own flat plate antenna, Figure 1-2) or connectorized (without an antenna, Figure 1-3).
Outdoor unit (ODU) Chapter 1 Product description Connectorized variant The connectorized ODU is designed to work with externally mounted antennas that have higher gains than the integrated antenna. Connectorized units can cope with more difficult radio conditions, as described in When to install connectorized units on page 2-10. ODU interfaces The ODU interfaces are illustrated in Figure 1-4 and described in Table 1-1.
PTP 250 User Guide Outdoor unit (ODU) Connectorized ODU antenna interfaces The connectorized ODU also has interfaces to connect to an external antenna (Figure 1-5) via an N type connector with RF cable of type LMR100, LMR200, LMR300, LMR400 or LMR600. The ‘V’ interface is for vertical polarization and the ‘H interface is for horizontal polarization.
Outdoor unit (ODU) Chapter 1 Product description Further reading on the ODU For more information on the ODU, refer to the following: • ODU site selection on page 2-4 describes how to select a site for the ODU. • When to install connectorized units on page 2-10 describes when to choose connectorized ODUs and external antennas rather than integrated ODUs.
PTP 250 User Guide Power over Ethernet injector (PoE power supply) Power over Ethernet injector (PoE power supply) This section describes the PTP 250 Power over Ethernet injector (PoE power supply). One or two PoE power supply units are provided with every PTP 250 kit. CAUTION The ODU should only be deployed with either the PoE power supply or the PTP 300/500/600 Series PIDU. Do not use other power supply units, as they may damage the PTP 250.
Power over Ethernet injector (PoE power supply) Chapter 1 Product description PoE features The PoE power supply has the following features: • Independent power controller (SPEAR™), CPU controller and input (Data) and output (Data & Power) shielded RJ-45 connectors. • Supports standard 10/100/1000BaseT Ethernet networks over a standard TIA/EIA-568 Category 5 (or higher) cabling. • Universal AC Input: 110/220 V, 60/50 Hz. • Maximum available output power 30 W (nominal output voltage 52 to 56 V DC).
PTP 250 User Guide Power over Ethernet injector (PoE power supply) Table 1-2 PoE power supply interface functions Interface Function IEC Power socket at rear Mains power input (100 – 240 V AC). DATA & POWER OUT RJ45 socket for connecting CAT5e cable to ODU. DATA IN RJ45 socket for connecting CAT5e cable to network. Table 1-3 PoE power supply indicator LEDs Indicator Function Description AC Off The PoE power supply is not receiving power.
Power over Ethernet injector (PoE power supply) Chapter 1 Product description Further reading on the PoE power supply For more information on the PoE power supply, refer to the following: • Power supply selection on page 2-4 describes how to select a location for the PoE power supply. • Installation inventories on page 4-2 lists the components required for PTP 250 installations, including PoE power supply units, with Motorola part numbers.
PTP 250 User Guide Cabling and lightning protection Cabling and lightning protection This section describes the cabling and lightning protection components of PTP 250 installations. PTP and lightning protection The PoE power supply meets the low level static discharge specifications identified in Electromagnetic compatibility (EMC) compliance on page 4-22 but does not provide lightning or surge suppression. The amount of lightning protection is dependent on regulatory and end user requirements.
Cabling and lightning protection Chapter 1 Product description Indoor connections The CAT5e cable that connects the PoE power supply to the network equipment must meet the following requirements: • Screening: Must be either foil screen (FTP) or braided screen (STP) cable. • Connectors: Must use screened RJ45 connectors with metal shells at both ends. • Electrical connection: There must be a continuous electrical connection between both screened connectors.
PTP 250 User Guide Cabling and lightning protection Lightning protection units (LPUs) One LPU kit (Figure 1-9) is required for each ODU drop cable. The LPU is installed at the building entry point.
Cabling and lightning protection Chapter 1 Product description Further reading on cabling and lightning protection For more information on cabling and lightning protection, refer to the following: • Maximum cable lengths on page 2-5 gives maximum permitted lengths of interface cables in PTP 250 installations. • Grounding and lightning protection on page 2-11 describes the grounding and lightning protection requirements of a PTP 250 installation.
PTP 250 User Guide Wireless operation Wireless operation This section describes how PTP 250 wireless links are operated, including modulation modes, power control and security. Wireless Transmissions The PTP 250 uses Time Division Duplexing (TDD) transmission, which means that a single frequency channel is used for both Transmit and Receive. This is handled automatically by the radio. The PTP 250 transmits using Orthogonal Frequency Division Multiplexing (OFDM).
Wireless operation Chapter 1 Product description The system provides an adaptive modulation scheme where the receiver constantly monitors the quality of the received signal and notifies the far end of the link of the optimum modulation mode with which to transmit. In this way, optimum capacity is achieved at all times. NOTE PTP LINKPlanner includes an estimate of mean data rate, the data rate provided by each modulation and the percentage of time spent in each modulation mode.
PTP 250 User Guide Wireless operation Radar avoidance In regions where protection of radars is part of the local regulations, the PTP 250 must detect interference from radar-like systems and avoid co-channel operation with these systems. To meet this requirement, the PTP 250 implements the following features: ETSI regulations The regulations have radar detection requirements for both master and slave devices.
Wireless operation Chapter 1 Product description The requirements for a slave device are: • The slave device can only transmit after receiving a transmission from its associated master to demonstrate that the channel is an available channel. • The slave device is required to vacate the channel when the master device has detected a radar signal.
PTP 250 User Guide Wireless operation NOTE Equipment supplied to the USA can ONLY be set to operate with a Country Code which is fully compatible with FCC Rules. Using frequency planning Networks will benefit from the use of fixed channel allocations if (a) the network consists of multiple PTP links, and (b) RF interference predominantly arises from equipment in the same network.
Wireless operation Chapter 1 Product description Further reading on wireless operation For information on planning wireless operation, refer to the following: • Spectrum planning on page 2-2 describes the regulatory restrictions that affect radio spectrum usage, such as frequency range and radar avoidance. • Link planning on page 2-8 describes factors to be taken into account when planning links, such as range and path loss, and introduces PTP LINKPlanner.
PTP 250 User Guide Ethernet bridging Ethernet bridging This section describes how the PTP 250 controls Ethernet data in the customer and management networks. Customer network Transparent Ethernet service The PTP 250 provides an Ethernet service between the Ethernet port at a local ODU and the Ethernet port at an associated remote ODU.
Ethernet bridging Chapter 1 Product description Management network IP interface The PTP 250 ODU contains an embedded management agent with a single IP interface. Network management communication is exclusively based on IP and associated higher layer transport and application protocols. The factory default IP address of the management agent is 169.254.1.1. The products do not require use of supplementary serial interfaces. MAC address The MAC address is not configurable by the user.
PTP 250 User Guide Ethernet bridging Protocol model Ethernet bridging behavior at each end of the wireless link is equivalent to a two-port, managed, transparent MAC bridge where the two ports are: • Ethernet Port • Wireless Port Frames are transmitted at the Wireless port over a proprietary point-to-point circuitmode link layer between ends of the link.
Ethernet bridging Chapter 1 Product description Figure 1-11 Protocol layers between external interfaces and the management agent Further reading on Ethernet bridging For more information on Ethernet bridging, refer to the following: • Data network planning on page 2-21 describes factors to be considered when planning PTP 250 data networks. • Data network specifications on page 4-21 contains specifications of the PTP 250 Ethernet interface.
PTP 250 User Guide System management System management This section introduces the PTP 250 management system, including the web interface, installation, configuration, alerts and upgrades. Web server The PTP 250 management agent contains a web server. Web-based management offers a convenient way to manage the equipment from a locally connected computer or from a workstation connected through a management network, without requiring any special management software.
System management Chapter 1 Product description Firmware upgrade The management agent supports application firmware upgrade using the web-based interface. PTP 250 firmware images are digitally signed, and the ODU will accept only images that contain a valid Motorola PTP digital signature. The ODU always requires a reboot to complete a firmware upgrade. Obtain the application firmware and this user guide from the support website (http://www.motorola.com/ptp/support) BEFORE warranty expires.
Chapter 2 Chapter 2 Planning considerations ............................................................ . . . . This chapter provides information to help the user to plan a PTP 250 link. The following topics are described in this chapter: • Spectrum planning on page 2-2 describes the regulatory restrictions that affect radio spectrum usage, such as frequency range and radar avoidance. • Site planning on page 2-4 describes factors to be considered when choosing sites for the ODU and PoE power supply.
Spectrum planning Chapter 2 Planning considerations Spectrum planning This section describes the regulatory restrictions that affect radio spectrum usage. Each frequency variant has specific regulatory restrictions that affect frequency range, radar avoidance and channel width usage. Available spectrum Ensure the link is configured to conform to local regulatory requirements. The available spectrum for operation depends on the country of operation: • The 5.4 GHz band is available in all EU countries.
PTP 250 User Guide Spectrum planning Frequency selection The PTP 250 fully conforms to regional regulatory requirements for radar avoidance. In regions that mandate DFS, the unit first ensures that there is no radar activity on a given channel for a period of 60 seconds before radiating on that channel. Once a channel has been selected for operation, the unit will continually monitor for radar activity on the operating channel.
Site planning Chapter 2 Planning considerations Site planning This section describes factors to be taken into account when choosing sites for the ODU and PoE power supply. ODU site selection When selecting a site for the ODU, consider the following factors: • Height and location to ensure that people are kept away from the antenna; see Calculated distances and power compliance margins on page 4-25. • Height and location to achieve the best radio path.
PTP 250 User Guide Site planning Maximum cable lengths The maximum permitted lengths of interface cables in PTP 250 installations are specified in Table 2-1. Table 2-1 Maximum cable lengths Interface type Interface Maximum length Ethernet power and data ODU to network terminating equipment. 100 m (330 ft) Wind loading Ensure that the supporting structure will not be prone to excessive wind loading.
Site planning Chapter 2 Planning considerations The lateral force produced by a single PTP 250 ODU (integrated or connectorized model) at different wind speeds is shown in Table 2-2. Table 2-2 Lateral force – metric Type of ODU Largest surface area (square meters) Lateral force (Kg) at wind speed (meters per second) 30 40 50 60 70 Integrated 0.130 12 22 34 49 66 Connectorized 0.
PTP 250 User Guide Site planning Capabilities of the PTP 250 The structure and mounting brackets of the ODU are capable of withstanding wind speeds up to 242 kph (151 mph). Ensure that the structure to which the ODU is fixed is also capable of withstanding the prevalent wind speeds and loads. Wind speed statistics Contact the national meteorological office for the country concerned to identify the likely wind speeds prevalent at the proposed location.
Link planning Chapter 2 Planning considerations Link planning This section describes factors to be taken into account when planning links, such as range, obstacles and path loss. PTP LINKPlanner is recommended. Range and obstacles Calculate the range of the link and identify any obstacles that may affect radio performance. Perform a survey to identify all the obstructions (such as trees or buildings) in the path and to assess the risk of interference.
PTP 250 User Guide Link planning Path loss considerations Path loss is the amount of attenuation the radio signal undergoes between the two ends of the link. Calculating path loss The path loss is the sum of the attenuation of the path if there were no obstacles in the way (Free Space Path Loss), the attenuation caused by obstacles (Excess Path Loss) and a margin to allow for possible fading of the radio signal (Fade Margin).
Link planning Chapter 2 Planning considerations When to install connectorized units The majority of radio links can be successfully deployed with the integrated PTP 250. However the integrated units may not be sufficient in some areas, for example: • Where the path is heavily obscured by dense woodland on an NLOS link. • Where long LOS links (>23 km or >14 miles) are required. • Where there are known to be high levels of interference.
PTP 250 User Guide Grounding and lightning protection Grounding and lightning protection Structures, equipment and people must be protected against power surges (typically caused by lightning) by conducting the surge current to ground via a separate preferential solid path. The actual degree of protection required depends on local conditions and applicable local regulations. Motorola recommends that PTP 250 installation is contracted to a professional installer.
Grounding and lightning protection Chapter 2 Planning considerations Figure 2-1 Rolling sphere method to determine the lightning protection zones Assess locations on masts, towers and buildings to determine if the location is in Zone A or Zone B: • Zone A: In this zone a direct lightning strike is possible. Do not mount equipment in this zone. • Zone B: In this zone, direct EMD (lightning) effects are still possible, but mounting in this zone significantly reduces the possibility of a direct strike.
PTP 250 User Guide Grounding and lightning protection Basic requirements The following basic protection requirements must be implemented: • The ODU must be in ‘Zone B’ (see Lightning protection zones on page 2-11). • A lightning protection unit (LPU) must be installed within 600 mm (24 in) of the point at which the drop cable enters the building or equipment room.
Grounding and lightning protection Chapter 2 Planning considerations Figure 2-2 Grounding cable minimum bend radius and angle Radius not less than 203 mm (8 in) Angle not less than 90° ODU requirements The following ODU protection requirements must be implemented: • The ODU must be grounded to the supporting structure.
PTP 250 User Guide • Grounding and lightning protection In high lightning prone geographical areas, additional ground kits should be installed at spacing between 15 to 22 m (50 to 75 ft). This is especially important on towers taller than 45 m (150 ft). A schematic example of a mast or tower installation is shown in Figure 2-3.
Grounding and lightning protection Chapter 2 Planning considerations Protection requirements for a wall installation If the ODU is to be mounted on the wall of a building, then in addition to the general protection requirements (above), the following requirements must be observed: • The equipment must be lower than the top of the building or its lightning air terminal. • The building must be correctly grounded. A schematic example of a wall installation is shown in Figure 2-4.
PTP 250 User Guide Grounding and lightning protection Protection requirements on a high rise building If the ODU is to be mounted on a high rise building, it is likely that cable entry is at roof level (Figure 2-5) and the equipment room is several floors below (Figure 2-6). In addition to the general protection requirements (above), the following requirements must be observed: • The ODU must be below the lightning terminals and finials.
Grounding and lightning protection Chapter 2 Planning considerations Protection inside a high rise building The following protection requirements must be observed inside multi-story or high rise buildings (Figure 2-6): • The drop cable shield must be bonded to the building grounding system at the entry point to the building. • The drop cable shield must be bonded to the building grounding system at the entry point to the equipment area.
PTP 250 User Guide Grounding and lightning protection Connecting to the grounding conductor Figure 2-7 and Figure 2-8 illustrate the techniques employed to provide equipment grounding in high rise buildings. A steel component of the building can be used as a grounding conductor, provided it is part of the structural building steel and is effectively grounded.
Grounding and lightning protection Chapter 2 Planning considerations Figure 2-8 Grounding in a high rise building – building steel available phn-2182_002v000 2-20 May 2011
PTP 250 User Guide Data network planning Data network planning This section describes factors to be considered when planning PTP 250 data networks. IP interface Choose an IP address for the IP interface of the ODU management agent. The IP address must be unique and valid for the connected network segment. Ensure that the design of the data network permits bi-directional routing of IP datagrams between network management systems and the ODUs.
Data network planning Chapter 2 Planning considerations phn-2182_002v000 2-22 May 2011
Chapter 3 Chapter 3 Legal information ............................................................ . . . . This chapter provides legal notices including software license agreements. CAUTION Intentional or unintentional changes or modifications to the equipment must not be made unless under the express consent of the party responsible for compliance. Any such modifications could void the user’s authority to operate the equipment and will void the manufacturer’s warranty.
Motorola Solutions, Inc. end user license agreement Chapter 3 Legal information Motorola Solutions, Inc. end user license agreement In connection with Motorola’s delivery of certain proprietary software or products containing embedded or pre-loaded proprietary software, or both, Motorola is willing to license this certain proprietary software and the accompanying documentation to you only on the condition that you accept all the terms in this End User License Agreement (“Agreement”).
PTP 250 User Guide Motorola Solutions, Inc. end user license agreement Conditions of use Any use of the Software and Documentation outside of the conditions set forth in this Agreement is strictly prohibited and will be deemed a breach of this Agreement. 1. Only you, your employees or agents may use the Software and Documentation. You will take all necessary steps to insure that your employees and agents abide by the terms of this Agreement. 2.
Motorola Solutions, Inc. end user license agreement Chapter 3 Legal information Title and restrictions If you transfer possession of any copy of the Software and Documentation to another party outside of the terms of this agreement, your license is automatically terminated. Title and copyrights to the Software and Documentation and any copies made by you remain with Motorola and its licensors.
PTP 250 User Guide Motorola Solutions, Inc. end user license agreement Right to use Motorola’s name Except as required in “Conditions of use”, you will not, during the term of this Agreement or thereafter, use any trademark of Motorola, or any word or symbol likely to be confused with any Motorola trademark, either alone or in any combination with another word or words.
Motorola Solutions, Inc. end user license agreement Chapter 3 Legal information Disclaimer MOTOROLA DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR IN ANY COMMUNICATION WITH YOU. MOTOROLA SPECIFICALLY DISCLAIMS ANY WARRANTY INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILTY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. THE SOFTWARE AND DOCUMENTATION ARE PROVIDED “AS IS.
PTP 250 User Guide Motorola Solutions, Inc. end user license agreement U.S. government If you are acquiring the Product on behalf of any unit or agency of the U.S. Government, the following applies. Use, duplication, or disclosure of the Software and Documentation is subject to the restrictions set forth in subparagraphs (c) (1) and (2) of the Commercial Computer Software – Restricted Rights clause at FAR 52.227-19 (JUNE 1987), if applicable, unless being provided to the Department of Defense.
Motorola Solutions, Inc. end user license agreement Chapter 3 Legal information Survival of provisions The parties agree that where the context of any provision indicates an intent that it survives the term of this Agreement, then it will survive. Entire agreement This agreement contains the parties’ entire agreement regarding your use of the Software and may be amended only in writing signed by both parties, except that Motorola may modify this Agreement as necessary to comply with applicable laws.
PTP 250 User Guide Hardware warranty Hardware warranty Motorola’s standard hardware warranty is for one (1) year from date of shipment from Motorola or a Motorola Point-to-Point Distributor. Motorola warrants that hardware will conform to the relevant published specifications and will be free from material defects in material and workmanship under normal use and service.
Limit of liability Chapter 3 Legal information Limit of liability IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS, OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSS
Chapter 4 Chapter 4 Reference information ............................................................ . . . . This chapter describes the reference information and regulatory notices that apply to the PTP 250. The following reference topics are contained in this chapter: • Installation inventories on page 4-2 lists the components required for PTP 250 installations, including ODUs, with Motorola part numbers.
Installation inventories Chapter 4 Reference information Installation inventories This section lists the components required for PTP 250 installations, including ODUs, with Motorola part numbers. PTP 250 kits The PTP 250 is supplied as a 'Link' or an 'End' kit. A ‘Link’ kit contains components for both ends of a link (including two ODUs and two PoE power supply units). An 'End' kit contains components for one end of a link (including one ODU and one PoE power supply).
PTP 250 User Guide Installation inventories Table 4-2 Inventory for ODU and PoE power supply kits Item Notes ODUs ODUs may be Integrated (as illustrated) or Connectorized. ‘End Complete’ kit contains one ODU with grounding cable. ‘Link Complete’ kit contains two ODUs with grounding cables. PoE power supply ‘End Complete’ kit contains one injector. ‘Link Complete’ kit contains two injectors.
Installation inventories Chapter 4 Reference information Item Notes Mounting bracket assembly ‘End Complete’ kit contains one bracket. ‘Link Complete’ kit contains two brackets. Choice of mains leads (US, UK and EU) ‘End Complete’ kit contains one US, one UK and one EU lead. ‘Link Complete’ kit contains two US, two UK and two EU leads. Cable gland ‘End Complete’ kit contains one gland. ‘Link Complete’ kit contains two glands. Reset plug ‘End Complete’ kit contains one switch.
PTP 250 User Guide Installation inventories Other standard components In addition to ODU and PoE power supply kits, standard installations require the components listed in Table 4-3.
Installation inventories Chapter 4 Reference information Item Notes Cable grounding kits One kit is required per drop cable grounding point. ‘Cable Grounding Kits For 1/4" And 3/8" Cable’. Motorola part number 01010419001. Kit contents: grounding cable, selfamalgamating tape, PVC tape, tie-wraps, bolts, washers and nuts. Lightning Protection Unit (LPU) kits Two kits are required per standard link. ‘LPU End Kit PTP 250/300/500’. Motorola part number WB2978D.
PTP 250 User Guide Installation inventories Item Notes Drop cable tester An optional item for testing the resistances between the RJ45 pins of the drop cable. Order from http://www.motorola.com/ptp/support by selecting Point-to-Point, Order Cable Tester and completing the order form. Components required with connectorized ODUs Connectorized ODUs require the additional components listed in Table 4-4.
Installation inventories Chapter 4 Reference information Item Notes N type male connectors For connecting the RF cables to the ODU. Two connectors required per ODU. Use weatherproof connectors, preferably ones that are supplied with adhesive lined heat shrink sleeves that are fitted over the cable/connector interface. ‘RF CONNECTOR,N,MALE,STRAIGHT FOR CNT-400 CABLE’. Motorola part number 09010091001. NOTE For the antenna end of the RF cable, refer to the antenna manufacturer’s instructions.
PTP 250 User Guide Installation inventories Alternative components Some alternatives to standard PTP 250 components are listed in Table 4-5. Table 4-5 Alternative PTP 250 components Item Notes Powered Indoor Unit (PIDU Plus) This is the approved alternative to the PoE power supply. It provides an interface to a -48 V DC power supply. ‘PTP 300/500/600 Series PIDU with AUS Lead’, Motorola part number WB3022. ‘PTP 300/500/600 Series PIDU with EU Lead’, Motorola part number WB3023.
ODU specifications Chapter 4 Reference information ODU specifications This section contains specifications of the outdoor unit (ODU) that is supplied by Motorola for PTP 250 installations. These specifications apply to all product variants. ODU dimensions and weight The integrated ODU conforms to the physical specifications listed in Table 4-6. Table 4-6 Integrated ODU physical specifications Category Specification Dimensions Width 370 mm (14.5 in), Height 370 mm (14.5 in), Depth 95 mm (3.
PTP 250 User Guide ODU specifications ODU environmental The ODU conforms to the environmental specifications listed in Table 4-8. Table 4-8 ODU environmental specifications Category Specification Temperature -40°C (40°F) to +60°C (140°F) Wind loading 150 mph (242 kph) maximum. See Wind loading on page 2-5 for a full description.
Power supply unit specifications Chapter 4 Reference information Power supply unit specifications This section contains specifications of the PoE power supply and PIDU that are supplied by Motorola for PTP 250 installations. These specifications apply to all PTP 250 product variants. Power supply unit dimensions and weight The power supply units conform to the physical specifications listed in Table 4-9.
PTP 250 User Guide Power supply unit specifications Power supply unit electrical The power supply units conform to the electrical specifications listed in Table 4-11. Table 4-11 Power supply unit electrical specifications Category PoE power supply PIDU AC input voltage 100 to 240 V AC 90 to 264 V AC AC input current 0.8A @ 110 to 220 V AC AC frequency 50 to 60 Hz 47 to 60 Hz Alternative DC Input None.
Antenna specifications Chapter 4 Reference information Antenna specifications This section contains specifications of the antennas that are approved by the FCC for use with the connectorized ODUs. Antenna selection criteria The main selection criterion is the required antenna gain. The secondary criterion is the ease of mounting and alignment. For example, the Radio Waves Parabolic dishes are supplied with a mount that allows adjustment for alignment independent of the actual antenna mounting.
PTP 250 User Guide Antenna specifications 5.8 GHz FCC antenna restrictions In FCC regions in the 5.8 GHz band, external antennas from the lists in Table 4-13 can be used with the Connectorized version of the PTP 250. These are approved by the FCC for use with the product and are constrained by the following limit for Single/Dual Polarization Parabolic Dish Antennas: up to 37.6 dBi per polarization or antenna.
Antenna specifications Chapter 4 Reference information Manufacturer Antenna Type Gain (dBi) Parabolic Dish Gabriel Gabriel 2-foot High Performance QuickFire Parabolic, HQF2-52-N 28.2 Y Gabriel Gabriel 4-foot High Performance QuickFire Parabolic, HQF4-52-N 34.4 Y Gabriel Gabriel 6-foot High Performance QuickFire Parabolic, HQF6-52-N 37.4 Y Gabriel Gabriel 2-foot High Performance Dual QuickFire Parabolic, HQFD2-52-N 28.
PTP 250 User Guide Antenna specifications Manufacturer Antenna Type Gain (dBi) Parabolic Dish Gabriel Gabriel 4-foot Standard Dual QuickFire Parabolic, QFD4-52-N 34.7 Y Gabriel Gabriel 4-foot Standard Dual QuickFire Parabolic, QFD4-52-N-RK 34.7 Y RadioWaves Radio Waves 2-foot Dual-Pol Parabolic, SPD2-5.2 (28.1 dBi) 28.1 Y RadioWaves Radio Waves 2-foot Parabolic, SP2-5.2 (29.0 dBi) 29 Y RadioWaves Radio Waves 3-foot Dual-Pol Parabolic, SPD3-5.2 (31.1 dBi) 31.
Antenna specifications Chapter 4 Reference information Manufacturer Antenna Type Gain (dBi) Parabolic Dish RFS RFS 2-foot HP Parabolic, SDF2-52AN or SDFX2-52AN (31.4 dBi) 31.4 Y RFS RFS 4-foot HP Parabolic, SDF4-52AN or SDFX4-52AN (33.9 dBi) 33.9 Y RFS RFS 6-foot HP Parabolic, SDF6-52AN or SDFX6-52AN (37.4 dBi) 37.4 Y StellaDoradus StellaDoradus 45 inch Parabolic Antenna, 58PSD113 33.
PTP 250 User Guide Wireless specifications Wireless specifications This section contains specifications of the PTP 250 wireless interface. These specifications include RF bands, channel width and link loss. General wireless specifications Table 4-14 contains radio system specifications for the 5.4 GHz band. Table 4-15 contains radio system specifications for the 5.8 GHz band. Table 4-14 5.4 GHz RF specifications Radio technology Specification RF band 5.470-5.
Wireless specifications Chapter 4 Reference information Table 4-15 5.8 GHz RF specifications Radio technology Specification RF band 5.725-5.850 GHz Channel selection By dynamic frequency control and manual intervention Automatic detection on start-up and continual adaptation. Dynamic frequency control Initial capture 10-15 sec. Out of service on interference 100 ms.
PTP 250 User Guide Data network specifications Data network specifications This section contains specifications of the PTP 250 Ethernet interface. Ethernet interfaces The PTP 250 Ethernet ports conform to the specifications listed in Table 4-16. Table 4-16 Ethernet bridging specifications Ethernet bridging Specification Protocol IEEE802.
Compliance with safety standards Chapter 4 Reference information Compliance with safety standards This section lists the safety specifications against which the PTP 250 has been tested and certified. It also describes how to keep RF exposure within safe limits. Electrical safety compliance The PTP 250 hardware has been tested for compliance to the electrical safety specifications listed in Table 4-17.
PTP 250 User Guide Compliance with safety standards Human exposure to radio frequency energy Standards Relevant standards (USA and EC) applicable when working with RF equipment are: • ANSI IEEE C95.1-1991, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz.
Compliance with safety standards Chapter 4 Reference information Power density exposure limit Install the radios for the PTP 250 families of PTP wireless solutions so as to provide and maintain the minimum separation distances from all persons. The applicable power density exposure limit from the standards (see Human exposure to radio frequency energy on page 4-23 ) is 10 W/m2 for RF energy in the 5.4 GHz and 5.8 GHz frequency bands.
PTP 250 User Guide Compliance with safety standards Calculated distances and power compliance margins Table 4-19 shows calculated minimum separation distances, recommended distances and resulting margins for each frequency band and antenna combination. These are conservative distances that include compliance margins. At these and greater separation distances, the power density from the RF field is below generally accepted limits for the general population.
Compliance with safety standards Chapter 4 Reference information If there are no EIRP limits in the country of deployment, use the distance calculations for FCC 5.8 GHz for all frequency bands. At FCC 5.8 GHz, for antennas between 0.6m (2ft) and 1.8m (6ft), alter the distance proportionally to the antenna gain.
PTP 250 User Guide Compliance with radio regulations Compliance with radio regulations This section describes how the PTP 250 complies with the radio regulations that are in force in various countries. CAUTION Changes or modifications not expressly approved by Motorola could void the user’s authority to operate the system. Regulatory constraints on radio operation The Radio Regulations of various countries’ constrain the operation of radio products generally.
Compliance with radio regulations Chapter 4 Reference information Table 4-20 lists the radio specification type approvals that have been granted for PTP 250. Table 4-20 Radio certifications Band Region Specification (Type Approvals) 5.4 GHz Europe EN301 893 V1.5.1 5.8 GHz USA FCC Part 15.247 CANADA RSS 210 Issue 7, Annex 8 UK IR 2007 Eire ComReg 06/47R Germany Order No 47/2007 EU EN302 502 v 1.2.1 Spain CNAF-2010-BOE Norway REG 2009-06-02 no.
PTP 250 User Guide Compliance with radio regulations NOTE Notwithstanding that Motorola has designed (and qualified) the PTP 250 products to generally meet the Class B requirement to minimize the potential for interference, the PTP 250 product ranges are not marketed for use in a residential environment.
Compliance with radio regulations Chapter 4 Reference information Calculating EIRP for connectorized units When operating with external antennas in countries that impose an EIRP limit, the administrator has to set the maximum transmit power to ensure that EIRP does not exceed the limit allowed by regulations.
PTP 250 User Guide Compliance with radio regulations Calculating RF cable loss (FCC only) The FCC approval for the product is based on tests with a cable loss between the ODU and antenna of not less than 1.2 dB at 5.8 GHz. If cable loss was below 1.2 dB, the connectorized PTP 250 would exceed the maximum EIRP allowed under FCC 5.8 GHz rules. Cable loss depends mainly upon cable type and length. To meet or exceed the minimum loss of 1.
Compliance with radio regulations Chapter 4 Reference information Examples of regulatory limits Each country imposes specific limits on the frequencies, channel widths and maximum transmit power that may be used by wireless equipment. When a new PTP 250 unit is first accessed via the web interface, the user is required to select the Country Code from a list. The PTP 250 firmware does not allow the unit to be configured to operate outside the regulatory limits that apply to the selected country.
PTP 250 User Guide Notifications Notifications The PTP 250 5.4 GHz variant complies with the radio regulations that are in force in Europe. The PTP 250 5.8 GHz variant complies with the radio regulations that are in force in the USA, Canada and Europe. The relevant notifications are specified in this section. 5.
Notifications Chapter 4 Reference information This device complies with part 15 of the US FCC Rules and Regulations and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
PTP 250 User Guide Notifications Where necessary, the end user is responsible for obtaining any National licenses required to operate this product and these must be obtained before using the product in any particular country. Contact the appropriate national administrations for details on the conditions of use for the bands in question and any exceptions that might apply. 5.8 GHz European Union notification PTP 250 units operating in the 5.
Notifications Chapter 4 Reference information phn-2182_002v000 4-36 May 2011
Chapter 5 Chapter 5 Installation ............................................................ . . . . This chapter describes how to install the PTP 250 hardware, To install the equipment at each PTP 250 link end, perform these tasks: • Preparing for installation on page 5-2 describes the checks to be performed before proceeding with the installation. • Installing the ODU on page 5-5 describes how to install the ODU (integrated or connectorized) on the supporting structure.
Preparing for installation Chapter 5 Installation Preparing for installation This section describes the checks to be performed before proceeding with site hardware installation. Use the installation report to determine which installation options are required. Refer to PTP LINKPlanner on page 2-8.
PTP 250 User Guide Preparing for installation Protection requirements CAUTION The installation must meet the requirements defined in Grounding and lightning protection on page 2-11. CAUTION Apply the practices and procedures detailed in manual R56 Standards And Guidelines For Communication Sites to all new site build activities. This manual is available for download at www.motorola.com/ptp/software. Preparing personnel IN NO EVENT SHALL MOTOROLA SOLUTIONS, INC.
Preparing for installation Chapter 5 Installation Preparing tools Check that following specific tools are available, in addition to general tools: • 13mm wrench and 22 mm wrench for use with the glands. • RJ45 crimp tool (it must be the correct tool for the type of RJ45 being used). • Personal Computer (PC) with 1000BaseT Ethernet. • Web browser (for example Internet Explorer 7, Internet Explorer 8, Firefox 3 or Firefox 3.5). • Ethernet patch cables.
PTP 250 User Guide Installing the ODU Installing the ODU Perform this task to install the ODU (integrated or connectorized) on the supporting structure.
Installing the ODU Chapter 5 Installation Check that the ODU is pre-fitted with a mounting bracket (designed to ease installation) and with a ground cable (Figure 5-1). Figure 5-1 Checking the ODU before mounting Do not mount the ODU on poles with diameter less than 50mm (2”) or greater than 75mm (3”). The ODU mounting bracket is designed to work only with poles with diameter in the 50 mm (2”) to 75 mm (3”) range.
PTP 250 User Guide Installing the ODU Selecting a position for the ODU (connectorized) If the ODU is connectorized, select a mounting position that gives it maximum protection from the elements, but still allows easy access for connecting and weatherproofing the cables. To minimize cable losses, select a position where the antenna cable lengths can be minimized.
Installing the ODU Chapter 5 Installation 4 Offer the ODU (with pre-fitted mounting bracket) to the bracket strap and affix using the captive M8 bolt. Tighten to ensure the assembly grips, but can be adjusted on the pole. 5 Adjust the elevation and azimuth of the unit to achieve an approximate visual alignment (does not apply to connectorized ODUs). Tighten both bolts to the required torque settings of 14 Nm (11 lb ft).
PTP 250 User Guide Installing connectorized antennas Installing connectorized antennas If the ODU is connectorized, perform this task to install separate antenna(s). Preparing for connectorized installations Before proceeding with the installation, perform the following checks: • Check that the correct components are available, as described in Installation inventories on page 4-2.
Installing connectorized antennas Chapter 5 Installation 4 When dressing the antenna cables, form drip loops near the lower ends (Figure 5-4). These ensure that water is not constantly channeled towards the connectors. 5 If the ODU is mounted outdoors, weatherproof the ODU joints using selfamalgamating tape under a layer of PVC tape (Figure 5-5). Weatherproof the antenna joints in the same way (unless the antenna manufacturer specifies a different method).
PTP 250 User Guide Installing connectorized antennas Figure 5-2 Lightning arrestor mounting Figure 5-3 Polyphaser assembly phn-2182_002v000 May 2011 5-11
Installing connectorized antennas Chapter 5 Installation Figure 5-4 Forming a drip loop Figure 5-5 Weatherproofing the antenna connections phn-2182_002v000 5-12 May 2011
PTP 250 User Guide Installing connectorized antennas Figure 5-6 Grounding points for antenna cables phn-2182_002v000 May 2011 5-13
Installing the drop cable and LPU Chapter 5 Installation Installing the drop cable and LPU Perform this task to install the drop cable from the ODU to the PoE power supply, and to provide grounding and lightning protection for the installation. This task consists of the following procedures: • Preparing drop cables on page 5-15. • Assembling an RJ45 connector and gland on page 5-16. • Installing and grounding the main drop cable on page 5-18. • Connecting an RJ45 and gland to a unit on page 5-19.
PTP 250 User Guide Installing the drop cable and LPU Preparing drop cables Perform this task to prepare the CAT5e cables that connect the ODU to the PoE power supply. CAUTION Always use Cat5e cable that is gel-filled and shielded with copper-plated steel. Alternative types of cable are not supported by Motorola. NOTE The maximum permitted lengths of CAT5e cables are specified in Maximum cable lengths on page 2-5.
Installing the drop cable and LPU Chapter 5 Installation ‘LPU-PoE’ cable: To prepare a short section of cable to connect the LPU to the PoE power supply, proceed as follows: 1 Cut off the approximate length required (allowing a bit of surplus). 2 Fit an RJ45 connector and gland to the top end only, as described in Assembling an RJ45 connector and gland on page 5-16. Assembling an RJ45 connector and gland Perform this task to prepare the outdoor CAT5e cable with connectors and glands.
PTP 250 User Guide Installing the drop cable and LPU Figure 5-8 Correct cable preparation for drop cable of the supported type CAUTION Check that the crimp tool matches the RJ45 connector being used; otherwise the cable or connector may be damaged. CAUTION The cable inner sheath must be located correctly under the connector housing tang. If this is not done correctly, there is no strain relief on the cable terminations.
Installing the drop cable and LPU Chapter 5 Installation Figure 5-9 shows the end of a drop cable fitted with an RJ45 plug and a gland. Figure 5-9 Drop cable with RJ45 and gland Installing and grounding the main drop cable Perform this procedure to install the main drop cable, connect it to the ODU, and ground it to the supporting structure. To install and ground the main drop cable, proceed as follows: 1 Hoist the main drop cable up to the ODU using the hoisting grip and a hoist line.
PTP 250 User Guide Installing the drop cable and LPU Connecting an RJ45 and gland to a unit Perform this task to connect the drop cable to an ODU or LPU. This procedure contains illustrations of an ODU, but it applies in principle to both the ODU and the LPU. To connect the drop cable with a gland to a unit (LPU or ODU), proceed as follows: 1 Insert the RJ45 plug into the socket in the unit, making sure that the locking tab snaps home.
Installing the drop cable and LPU 4 Chapter 5 Installation When the gland body has been fitted, tighten the gland back shell. CAUTION Do not over-tighten the gland back shell, as the internal seal and structure may be damaged. Figure 5-10 shows correctly tightened and over-tightened gland back shells.
PTP 250 User Guide Installing the drop cable and LPU Disconnecting an RJ45 and gland from a unit Perform this task to disconnect the drop cable from an ODU or LPU. This procedure contains illustrations of an ODU, but it applies in principle to both the ODU and the LPU. To disconnect the drop cable with a gland from a unit (LPU or ODU), proceed as follows: 1 Remove the gland back shell. 2 Wiggle the drop cable to release the tension of the gland body.
Installing the drop cable and LPU Chapter 5 Installation Making a drop cable ground point Perform this task to connect the screen of the drop cable to the metal of the supporting structure using a cable grounding kit.
PTP 250 User Guide Installing the drop cable and LPU 3 Fold the ground wire strap around the drop cable screen. Fit cable ties and tighten with pliers. 4 Cut the surplus from the cable ties. Cut a 38mm (1.5 inches) section of selfamalgamating tape and fit to the ground cable lug. Wrap the selfamalgamating tape completely around the lug and cable. 5 Use the remainder of the self-amalgamating tape to wrap the complete assembly. Press the tape edges together so that there are no gaps.
Installing the drop cable and LPU Chapter 5 Installation 6 Wrap a layer of PVC tape, starting from 25mm (1 inch) above the outer jacket and finishing 25mm (1 inch) below the self-amalgamating tape, over lapping at half width. 7 Repeat with a further four layers of PVC tape. Start the second layer 25mm (1 inch) above the first layer tape, start the third layer below the finish of the second layer. Continue until five layers have been applied, always over lapping at half width.
PTP 250 User Guide 9 Installing the drop cable and LPU Prepare the metal grounding point of the supporting structure to provide a good electrical contact with the grounding cable: Remove paint, grease or dirt, if present. Apply the anti-oxidant compound liberally between the two metals. Installing and grounding the drop cable at building entry Perform this procedure to install and ground the drop cable and LPU at the building (or cabinet) entry point (Figure 5-11).
Installing the drop cable and LPU Chapter 5 Installation To run the drop cable into the building, proceed as follows: 1 Make an entry point into the building and run the main drop cable into the building. 2 Ground the drop cable to the external ground bar outside the building entry point, as described in Making a drop cable ground point on page 5-22. 3 Install the LPU inside the building, not more than 600 mm (24 in) from the building entry point. Mount the LPU with cable glands facing downwards.
PTP 250 User Guide Installing the PoE power supply Installing the PoE power supply Perform this task to install the PoE power supply, connect it to the ODU, and prepare the network cables. NOTE If the PIDU is to be installed rather than the PoE power supply, refer to the PTP 300 and PTP 500 Series User Guide (available for download at www.motorola.com/ptp/software) for PIDU installation instructions.
Installing the PoE power supply Chapter 5 Installation Mounting the PoE power supply To mount the PTP 250 PoE power supply: install two screws (Table 5-1) in the wall or shelf, then align the mounting slots (Figure 5-12) to capture the surface screws.
PTP 250 User Guide Installing the PoE power supply Connecting the PoE power supply to the drop cable The drop cable from the ODU is connected to the DATA & POWER OUT interface of the PoE power supply. CAUTION Do not dress the PoE power supply cables too tightly, as this may make the connections unreliable. Fit an RJ45 connector (but no gland) to the PoE end of the LPU-PoE cable. Connect the cable to the DATA & POWER OUT interface of the PoE power supply.
Installing the PoE power supply Chapter 5 Installation Preparing the PoE power supply to network equipment cable Prepare the CAT5e cable that will connect the PoE power supply to the network equipment. This cable must meet the following requirements: • Use either foil screen (FTP) or braided screen (STP) cable. • Use screened RJ45 connectors with metal shells at both ends. • Ensure there is a continuous electrical connection between both screened connectors.
Chapter 6 Chapter 6 Configuration and alignment ............................................................ . . . This chapter describes all configuration and alignment tasks that are performed when a PTP 250 link is deployed. Before proceeding with unit configuration and antenna alignment, observe the precautions described in Preparing for configuration and alignment on page 6-2.
Preparing for configuration and alignment Chapter 6 Configuration and alignment Preparing for configuration and alignment This section describes the checks to be performed before proceeding with unit configuration and antenna alignment. Safety precautions during configuration and alignment All national and local safety standards must be followed while configuring the units and aligning the antennas. WARNING Ensure that personnel are not exposed to unsafe levels of RF energy.
PTP 250 User Guide Connecting to the unit Connecting to the unit Perform this task to connect a management PC to the unit, power it up and open the web interface. This task consists of the following procedures: • Configuring the management PC on page 6-3 • Connecting to the PC and powering up on page 6-5 • Logging into the web interface on page 6-6 Configuring the management PC NOTE Install Java on the management PC (if not already installed), as this is used by the PTP 250 web interface.
Connecting to the unit Chapter 6 Configuration and alignment Figure 6-1 IP configuration on the PC Figure 6-2 Internet Protocol (TCP/IP) Properties page phn-2182_002v000 6-4 May 2011
PTP 250 User Guide Connecting to the unit Connecting to the PC and powering up CAUTION Ensure AC power is supplied to the PoE power supply using an AC cable with an appropriate ground connection approved for the country of operation. To connect the ODU to the PC and power up the unit, proceed as follows: 1 Check that the ODU and PoE power supply are correctly connected. 2 Connect the PC Ethernet port to the DATA IN port of the PoE power supply using a standard (not crossed) Cat5e cable (Figure 6-3).
Connecting to the unit Chapter 6 Configuration and alignment NOTE If the power supply is a PIDU, the Ethernet LED does not illuminate. Logging into the web interface To log into the web interface as a system administrator, proceed as follows: 1 Start the web browser from the management PC. 2 Type the IP address of the unit (factory default is 169.254.1.1) into the address bar. Press ENTER. For user security, Motorola digitally signs its applications.
PTP 250 User Guide Connecting to the unit Figure 6-4 Digital signature confirmation (on first login) Figure 6-5 Digitally signed Java app splash screen phn-2182_002v000 May 2011 6-7
Connecting to the unit Chapter 6 Configuration and alignment Figure 6-6 Login page Figure 6-7 Change Password page (on first login) phn-2182_002v000 6-8 May 2011
PTP 250 User Guide Connecting to the unit Figure 6-8 Set Country Code page (on first login) Figure 6-9 Menu and System Summary page (on first login) phn-2182_002v000 May 2011 6-9
Upgrading firmware version Chapter 6 Configuration and alignment Upgrading firmware version Perform this task to ensure that the latest firmware version is installed on the unit. This task consists of the following procedures: • Checking the installed firmware version on page 6-10 • Saving the system configuration on page 6-11 • Uploading a new firmware version on page 6-12 NOTE Ensure that the correct units are upgraded, as units cannot easily be downgraded afterwards.
PTP 250 User Guide Upgrading firmware version Saving the system configuration To save the current configuration before upgrading to a new firmware version, proceed as follows: 1 Select menu option System, Configuration, Save And Restore. The Save and Restore page is displayed (Figure 6-11). 2 Select Save Configuration File. 3 Save the configuration file to a PC hard drive. The configuration file format is: mm-mm-mm-mm-mm-mm_iii-iii-iii-iii.
Upgrading firmware version Chapter 6 Configuration and alignment Uploading a new firmware version Before performing a firmware upload, save the configuration as described in Saving the system configuration on page 6-11. To upload a new firmware version, proceed as follows: 1 Go to http://www.motorola.com/ptp/support and find Point-to-Point software updates. Download and save the required firmware image (for example PTP250-04-01.bin). 2 Select menu option Firmware Update.
PTP 250 User Guide Upgrading firmware version Figure 6-12 Firmware Update page Figure 6-13 Upload Successful page phn-2182_002v000 May 2011 6-13
Using the installation wizard Chapter 6 Configuration and alignment Using the installation wizard Perform this task to configure the LAN, wireless, date and email attributes of the unit.
PTP 250 User Guide Using the installation wizard Step 1: LAN configuration Step 1 of the Installation wizard is for updating the LAN configuration (Figure 6-15). The attributes are described in Table 6-1. Update IP Address, Subnet Mask and Gateway IP Address to meet network requirements (as specified by the network administrator). Update the other attributes as required and select Next.
Using the installation wizard Chapter 6 Configuration and alignment Table 6-1 Step 1: LAN Configuration attributes Attribute Meaning IP Address Internet protocol (IP) address. This address is used by the family of Internet protocols to uniquely identify this unit on a network. All units are shipped with a default IP address of 169.254.1.1. NOTE Change this default IP address to ensure that: (a) it is unique on the network, and (b) the Master and Slave units have different IP addresses.
PTP 250 User Guide Using the installation wizard Step 2: Wireless configuration Step 2 of the Installation wizard is for updating the wireless configuration (Figure 6-16). The attributes are described in Table 6-2. Update the attributes as required and select Next. Figure 6-16 Step 2: Wireless Configuration page NOTE When installing connectorized units, ensure that Antenna Gain, Cable Loss and Maximum Power Level are within regulatory limits.
Using the installation wizard Chapter 6 Configuration and alignment Table 6-2 Step 2: Wireless Configuration attributes Attribute Meaning System Name A name for the link. Spaces are not allowed, so use underscores instead. End Location The location of the link end. Spaces are not allowed, so use underscores instead. Link Name (ESSID) A link can only be established between units that have identical Link Names.
PTP 250 User Guide Using the installation wizard Attribute Meaning Cable Loss Loss (dB) in the RF cable between the ODU and the antenna. NOTE If there is a significant difference in length of the antenna cables for the two antenna ports, then enter the average value. Maximum Power Level The maximum power (dBm) at which the unit will transmit. Modulation Mode The modulation mode used on the transmit channel. The recommended setting is ‘Adaptive’.
Using the installation wizard Chapter 6 Configuration and alignment Step 3: Date and time settings Step 3 of the Installation wizard is for setting the date and time (Figure 6-17). The attributes are described in Table 6-3. Update the attributes as required and select Next. The clock supplies accurate date and time information to the system.
PTP 250 User Guide Using the installation wizard Table 6-3 Step 3: Date and Time Settings attributes Attribute Meaning Current Time The current date and time setting for this unit. To update this, select Set Date/Time. Time Zone The time zone in which this unit operates. Enable NTP If this is ticked, the PTP 250 will obtain accurate date and time updates from a networked time server. Time Server IP Address The IP address of the networked NTP server.
Using the installation wizard Chapter 6 Configuration and alignment Step 4: Email configuration Step 4 of the Installation wizard is for configuring email notifications (Figure 6-18). The attributes are described in Table 6-4. Update the attributes as required and select Next. Figure 6-18 Step 4: Email Configuration page Table 6-4 Step 4: Email Configuration attributes Attribute Meaning Admin Email The email address to which the PTP 250 will send the alert messages.
PTP 250 User Guide Using the installation wizard Step 5: Confirm installation configuration Step 5 of the Installation wizard is for reviewing and confirming the updated attributes (Figure 6-19). If any of the attributes are incorrect, select Back to return to previous steps and update them. If all attributes are correct, choose one of the following options: • If antenna alignment tones are not wanted, select Finish. This is the preferred option before bench testing the units.
Aligning antennas Chapter 6 Configuration and alignment Aligning antennas Before performing this task, check that hardware installation is complete (apart from the network connections) at both the Master and Slave sites. This task consists of the following procedures: • Starting up the units on page 6-24 • Checking that the units are armed on page 6-25 • Aligning antennas on page 6-25 • Aligning separate antennas for spatial diversity on page 6-27 • Monitoring received signal level on page 6-27.
PTP 250 User Guide Aligning antennas Checking that the units are armed Select menu option Home. The System Summary page is displayed. Check that the Wireless Link Status contains the word ‘Armed’ (Figure 6-20); this confirms that the units are ready for alignment. Figure 6-20 System Summary page (when unit is armed) If the units are not armed, use the installation wizard (Step 5) to arm them, as described in Using the installation wizard on page 6-14.
Aligning antennas Chapter 6 Configuration and alignment NOTE To achieve best results, make small incremental changes to elevation and azimuth. CAUTION The action of tightening the mounting bolts can alter antenna alignment. This can be helpful when fine-tuning alignment, but it can also lead to misalignment. To prevent misalignment, continue to monitor receive signal level during final tightening of the bolts.
PTP 250 User Guide Aligning antennas Aligning separate antennas for spatial diversity If a connectorized ODU is installed at either site with two separate antennas for spatial diversity, proceed as follows: 1 Connect the horizontal polarization antenna to the ODU, disconnect the vertical polarization antenna, and then perform Aligning antennas on page 6-25.
Aligning antennas Chapter 6 Configuration and alignment Antenna alignment tones This is the first method that may be used to monitor receive signal level during antenna alignment. The ODU emits audible tones during installation to assist with alignment. The pitch of the alignment tone is proportional to the received power of the wireless signals. Adjust the alignment of the unit, in both azimuth and elevation, until the highest pitch tone is achieved.
PTP 250 User Guide Aligning antennas Graphical alignment This is the second method that may be used to monitor receive signal level during antenna alignment. Select menu option Installation Wizard, Graphical Alignment. The Graphical Alignment page is displayed (Figure 6-21). Figure 6-21 Graphical Alignment page The Graphical Alignment page displays the receive power over the last three minutes.
Aligning antennas Chapter 6 Configuration and alignment Disarming the units When antenna alignment is complete, both units in the link must be disarmed before network connection. To disarm the units, select menu option Installation Wizard. The Step 5: Confirm Configuration page is displayed (Figure 6-14). Select Set Disarmed, Yes to confirm and then Back until the Step 1: LAN Configuration page is displayed.
PTP 250 User Guide Connecting link to the network Connecting link to the network When antenna alignment is complete, the link performance must be checked and then the link connected to the network for operational running.
Connecting link to the network Chapter 6 Configuration and alignment Figure 6-22 System Configuration page Figure 6-23 LAN Configuration page phn-2182_002v000 6-32 May 2011
PTP 250 User Guide Connecting link to the network Figure 6-24 Date and Time Settings page phn-2182_002v000 May 2011 6-33
Connecting link to the network Chapter 6 Configuration and alignment Comparing actual to predicted performance For at least one hour of operation after disarming, monitor the link to check that it is achieving predicted levels of performance. To check performance, select menu option Status. The System Status page is displayed (Figure 6-25).
PTP 250 User Guide Connecting link to the network Connecting to the network To connect to the network, proceed as follows: 1 Disconnect the local PC from the PoE power supply at the Master and Slave sites. 2 At each site, connect the PoE power supply DATA IN ports to a router port, switch port or other network equipment in the data network (Figure 6-3) using the CAT5e cable that was prepared for this purpose in Preparing the PoE power supply to network equipment cable on page 5-30.
Connecting link to the network Chapter 6 Configuration and alignment phn-2182_002v000 6-36 May 2011
Chapter 7 Chapter 7 Operation ............................................................ . . . . This chapter provides instructions for operators of the PTP 250 web user interface. The following topics are described in this chapter: • Web-based management on page 7-2 describes the layout and the main menu options of the PTP 250 web-based management interface. • Managing link status and alerts on page 7-15 describes how to manage PTP 250 link status and alerts.
Web-based management Chapter 7 Operation Web-based management This section describes the layout and the main menu options of the PTP 250 web-based management interface.
PTP 250 User Guide Web-based management Figure 7-2 Menu and System Summary page (wireless link up) phn-2182_002v000 May 2011 7-3
Web-based management Chapter 7 Operation Using the menu options All web pages contain the menu navigation bar on the left hand side (Figure 7-3). The menu is used to navigate to other web pages. The currently selected option is always highlighted with a light blue background. Figure 7-3 Menu navigation bar Table 7-1 lists the procedures that may be performed from each menu option.
PTP 250 User Guide Web-based management Table 7-1 Procedures performed from each menu option Menu option Procedures Home Viewing the system summary on page 7-6 Managing link status and alerts on page 7-15 Checking that the units are armed on page 6-25 Status Viewing the system status on page 7-8 Checking the installed firmware version on page 6-10 Configuration LAN Configuration Reviewing system configuration attributes on page 6-31 Reviewing system configuration attributes on page 6-31 Recovering
Web-based management Chapter 7 Operation Viewing the system summary To display the System Summary page, select menu option Home. The System Summary page (Figure 7-4) contains a high level summary of the status of the wireless link and associated equipment. Figure 7-4 System Summary page The attributes of the System Summary page are described in Table 7-2. Table 7-2 System Summary attributes Attribute Meaning Wireless Link Status Current status of the wireless link.
PTP 250 User Guide Web-based management Attribute Meaning Admin Email Address The email address configured for email alerts. This is set in the Installation Wizard; see Step 4: Email configuration on page 6-22. PTP 250 Version The currently running firmware version. System Uptime The time (days and hh:mm:ss) that has elapsed since the last system reboot. The system can reboot for several reasons, for example, commanded reboot from the Reboot PTP 250 webpage, or a power cycle of the equipment.
Web-based management Chapter 7 Operation Viewing the system status To display the System Status page, select menu option Status. The System Status page (Figure 7-5) gives the user a detailed view of the operation of the system from both the wireless and network perspectives. Figure 7-5 System Status page The page is subdivided into three sections: • Equipment: This contains the unit’s inventory and identification information. • LAN: This describes the unit’s network identity and connectivity.
PTP 250 User Guide Web-based management The two ODUs are arranged in a master and slave relationship. The roles of the units in this relationship are displayed in the page title. The master unit will always have the title ‘- Master’, and the slave will always have ‘- Slave’ appended to the ‘Systems Status’ page title. The status page attributes are defined in Table 7-3, Table 7-4 and Table 7-5. Table 7-3 System Status Equipment attributes Attribute Meaning Hardware Model Hardware model of this unit.
Web-based management Chapter 7 Operation Table 7-4 System Status LAN attributes Attribute Meaning IP Address Internet protocol (IP) address. The factory default is 169.254.1.1, but it may be reset in the Installation Wizard; see Step 1: LAN configuration on page 6-15. Network Mask Defines the address range of the connected IP network. The factory default is 255.255.0.0, but it may be reset in the Installation Wizard; see Step 1: LAN configuration on page 615.
PTP 250 User Guide Web-based management Table 7-5 System Status Wireless attributes Attribute Meaning Link Status Current status of the wireless link. A state of ‘Up’ on a green background indicates that a point-to-point link is established. Any status on a yellow background indicates that the wireless link is not established. Whenever the Link Status is not ‘Up’, a yellow warning triangle is displayed on the navigation bar. For more information, refer to Managing link status and alerts on page 7-15.
Web-based management Chapter 7 Operation Attribute Meaning Link Loss The maximum, mean, minimum and latest measurements of Link Loss (dB). See Diagnostics calculated over time on page 7-23. The link loss is the total attenuation of the wireless signal between the two point-to-point units.
PTP 250 User Guide Web-based management Attribute Meaning V/H Ratio The maximum, mean, minimum and latest measurements of V/H Ratio. See Diagnostics calculated over time on page 7-23. This is calculated from: Power received by the vertical antenna input (dB) ÷ Power received by the horizontal antenna input (dB) V/H Ratio is an aid to debugging a link. If it has a large positive or negative value, then investigate the following potential problems: An antenna coaxial lead may be disconnected.
Web-based management Chapter 7 Operation Changing password To change the admin password, select menu option Change Password. The Change Password page is displayed (Figure 7-6). Enter and confirm the new password. Figure 7-6 Change Password page Logging out To maintain security, always log out at the end of a session by selecting menu option Logout.
PTP 250 User Guide Managing link status and alerts Managing link status and alerts This section describes how to manage PTP 250 link status and alerts. This section contains the following procedures: • Managing link status on page 7-15. • Managing email alerts on page 7-16. Managing link status Whenever the Wireless Link Status is not ‘Up’, a yellow warning triangle is displayed on the navigation bar (Figure 7-7). The warning triangle is visible from all web pages.
Managing link status and alerts Chapter 7 Operation Table 7-6 Wireless Link Status attribute values Value Meaning Up The wireless link is up and running. Registering The wireless link is up, but not yet running (still handshaking, setting security and so on). Acquiring The Master unit is waiting for a slave. Only displayed at a Master unit. Searching At a Master unit: searching for a quality channel. At a Slave unit: searching for a Master.
PTP 250 User Guide Managing performance Managing performance This section describes how to manage the performance of the PTP 250 link. This section contains the following procedures: • Checking system statistics on page 7-17 • Checking channel status on page 7-19 • Checking the retry histogram on page 7-20 • Using the diagnostics plotter on page 7-21 • Diagnostics calculated over time on page 7-23 Checking system statistics To check system statistics, select menu option Statistics.
Managing performance Chapter 7 Operation The System Statistics page contains the following system counters: • Data port counters (Table 7-8) • Management port counters (Table 7-9) • Wireless port counters (Table 7-10) The packet counter attributes each contain a number in parentheses; this shows the number of packets received since the last page refresh. The page automatically refreshes every two seconds. To reset all system counters to zero, select Reset Counters.
PTP 250 User Guide Managing performance Table 7-10 Wireless Port Counter attributes in the System Statistics page Attribute Meaning Rx Packets The number of good packets the bridge has received from the wireless interface. Tx Packets The number of good packets the bridge has sent for transmission by the wireless interface. Rx Bytes The number of bytes received from the wireless interface. Tx Bytes The number of bytes transmitted by the wireless interface.
Managing performance Chapter 7 Operation Checking the retry histogram The retry histogram gives an indication of wireless quality. It records how many frames have been re-transmitted how many times. Valid values can vary; a short range LOS link should run with very few retries. A longer range nLOS link may run with up to 10% retries. To check the retry histogram, select menu option Statistics, Retry Histogram. The Retry Histogram page is displayed (Figure 7-10).
PTP 250 User Guide Managing performance Using the diagnostics plotter The Diagnostics Plotter page is used to plot key performance statistics against time. To plot diagnostics, proceed as follows: 1 Select menu option Diagnostics Plotter. The Diagnostics Plotter page is displayed (Figure 7-11). 2 Use the Diagnostics Selector drop-down list to select a diagnostic type to plot. 3 Use the Trace Selection to select traces of the maximum, mean or minimum values of the diagnostic type.
Managing performance Chapter 7 Operation Table 7-11 Diagnostics Plotter attributes Attribute Meaning Link Loss Defined in Table 7-5. Transmit Power Defined in Table 7-5. Receive Power Defined in Table 7-5. Receive Vector Error Defined in Table 7-5. Transmit Data Rate Defined in Table 7-5. Receive Data Rate Defined in Table 7-5. Aggregated Data Rate The sum of the transmit and receive data rates (Mbps). V/H Ratio Defined in Table 7-5.
PTP 250 User Guide Managing performance Diagnostics calculated over time The System Status page (Figure 7-5) contains seven diagnostic attributes that are calculated over time and presented as arrays of four elements (Figure 7-12). Figure 7-12 Diagnostic attributes calculated over time These attributes are defined in Table 7-5. The element arrays represent the following: • Max: The maximum value measured over the last hour.
Restoring, resetting and rebooting Chapter 7 Operation Restoring, resetting and rebooting This section describes how to restore the system configuration, reset to defaults, recover the IP address and reboot the unit.
PTP 250 User Guide Restoring, resetting and rebooting Resetting to default configuration (without country reset) Use the Save & Restore page to reset the unit to factory default configuration, without resetting the country of operation (selected at first login). CAUTION When the unit is reset to default configuration, the current configuration is lost and the unit reboots, causing loss of service.
Restoring, resetting and rebooting Chapter 7 Operation Resetting to default configuration (with country reset) Use the reset plug (supplied in each PTP 250 ‘Link Complete’ or ‘End Complete’ kit) to reset the unit to factory default configuration, including reset of the country of operation (this will have to be reselected at first login after the reset). CAUTION When the unit is reset to default configuration, the current configuration is lost and the unit reboots, causing loss of service.
PTP 250 User Guide Restoring, resetting and rebooting Figure 7-13 Using the reset plug NOTE If the power supply is a PIDU, the PIDU reset switch WILL NOT work. The PTP 250 reset plug must be used.
Restoring, resetting and rebooting Chapter 7 Operation Recovering a lost IP address To recover a lost IP address, physical access to the PoE power supply is recommended. NOTE The unit does still respond to its normal IP address through a power cycle. If the IP address of the unit has been lost or forgotten, proceed as follows: 1 Set the management PC Ethernet port to an IP address that is valid for the 169.254.X.X network, avoiding 169.254.0.0, 169.254.1.1 and 169.254.1.2.
Chapter 8 Chapter 8 Troubleshooting ............................................................ . . . . This chapter contains procedures for identifying and correcting faults in a PTP 250 link. These procedures can be performed either on a newly installed link, or on an operational link if communication is lost, or after a lightning strike.
Testing link end hardware Chapter 8 Troubleshooting Testing link end hardware This section describes how to test the link end hardware, either when it fails on startup, or after a lightning strike. Before testing link end hardware, confirm that all outdoor drop cables, that is those that connect the ODU to equipment inside the building, are of the supported type, as defined in Installation inventories on page 4-2. NOTE These tests apply to installations that use the PoE power supply.
PTP 250 User Guide Testing link end hardware Test flowcharts Figure 8-1 Link end hardware test flowchart #1 Start No Is the AC LED on solid? Yes Is the PORT LED on solidl? Yes No Is the AC LED flashing? Yes No Is the PORT LED flashing? Yes Perform “AC LED is off” Perform “AC LED is flashing” No Perform “PORT LED is off” Perform “PORT LED is flashing” Go to next flowchart phn-2182_002v000 May 2011 8-3
Testing link end hardware Chapter 8 Troubleshooting Figure 8-2 Link end hardware test flowchart #2 phn-2182_002v000 8-4 May 2011
PTP 250 User Guide Testing link end hardware AC LED is off If the AC LED is not on solid or flashing, proceed as follows: 1 Remove the power lead from the PoE power supply. 2 Test that the mains power supply is working. 3 If the mains power supply is not working, investigate the cause. 4 If the mains power supply is working, report a suspected PoE power supply fault to Motorola.
Testing link end hardware Chapter 8 Troubleshooting PORT LED is off When the PoE power supply is connected to the power supply and the AC LED illuminates, there should be a 45 second delay, following which the PORT LED should illuminate (green steady). If the PORT LED is off, proceed as follows: 1 Check that the RJ45 connection from the DATA IN port of the PoE power supply to the PC is working.
PTP 250 User Guide Testing link end hardware 5 Check that the PWR LED near the top right of the LPU PCB is illuminated to indicate power in the Ethernet cable (Figure 8-3). 6 If any test fails, replace or repair the cable that connects the PoE power supply to the LPU or ODU.
Testing link end hardware Chapter 8 Troubleshooting Test Ethernet packet errors reported by ODU To test for Ethernet packet errors, proceed as follows: 1 Log in to the unit and select menu option Statistics. 2 Select Reset Counters at the bottom of the page and wait until the Data Port Rx Packets counter has reached 1 million.
PTP 250 User Guide Testing link end hardware Test ping packet loss Using a computer, it is possible to generate and monitor packets lost between the PoE power supply and the ODU. This can be achieved by executing the Command Prompt application which is supplied as standard with Windows and Max OS X operating systems.
Testing link end hardware 6 Chapter 8 Troubleshooting Record how many Ping packets have been lost. This is reported by Command Prompt on completion of the test. The test has passed if the number of lost packets is less than 2. Test resistance at the PoE end of the drop cable If the above procedures fail to diagnose the issue, there may be a fault in the wiring of the drop cable that connects the ODU (or LPU) to the PoE power supply. Perform this task to test the resistances between the RJ45 pins.
PTP 250 User Guide Testing link end hardware Table 8-1 RJ45 cable resistance tests at the PoE power supply end Step Test Result 1 Measure the resistance between pins 1 and 2. Ohms 2 Measure the resistance between pins 3 and 6. Ohms 3 Measure the resistance between pins 4 and 5. Ohms 4 Measure the resistance between pins 7 and 8. Ohms 5 Ensure that all the results of steps 1 to 4 are within 10% of each other as follows: PASS or FAIL Take the minimum result and multiply by 1.1.
Testing the radio link Chapter 8 Troubleshooting Testing the radio link This section describes how to test the link when there is no radio communication, or when it is unreliable, or when the data throughput rate is too low. It may be necessary to test the ODUs at both ends of the link. No activity If there is no wireless activity, proceed as follows: 1 Select menu option Home and check Wireless Link Status on the System Summary page.
PTP 250 User Guide Testing the radio link Some activity If there is some activity but the link is unreliable or does not achieve the data rates required, proceed as follows: 1 Use the Channel Status web page to check if a quieter channel is available and is enabled. Refer to Checking channel status on page 7-19. 2 Use the Diagnostics Plotter to check that reported Link Loss is low enough to allow the communication rates required. Refer to Using the diagnostics plotter on page 7-21.
Testing the radio link Chapter 8 Troubleshooting phn-2182_002v000 8-14 May 2011
Glossary Glossary ............................................................ . . . .
Testing the radio link Chapter 8 Troubleshooting Term Definition MDI Medium Dependent Interface MDIX Medium Dependent Interface Crossover MIB Management Information Base NLOS Non-Line-of-Sight NMEA National Marine Electronics Association NTP Network Time Protocol ODU Outdoor Unit OFDM Orthogonal Frequency Division Multiplex PC IBM Compatible Personal Computer PoE Power over Ethernet PING ICMP Echo Request PTP Point-to-Point QAM Quadrature Amplitude Modulation RAM Random Access