Call Control Home 2nd Generation User’s Guide August 15, 2020 Call Control LLC Page 1 of 17
Table of Contents IMPORTANT SAFETY..............................................................................3 WARNINGS ........................................................................................3 Notices ...............................................................................................4 First Launch ............................................................................................5 Before You Begin ......................................................................
IMPORTANT SAFETY To prevent damage to your Call Control Home or injury to yourself or to others, read the following safety precautions in their entirety before using this equipment. Keep these safety instructions where all those who use the product will read them. The consequences that could result from failure to observe the precautions listed in this section are indicated by the following symbol: This icon marks warnings. To prevent possible injury, read all warnings before using Call Control Home.
Do not leave the product where it will be exposed to extremely high temperatures, such as in direct sunlight Failure to observe this precaution could cause damage or re. Do not immerse in or expose to water. Do not damage, modify, or forcibly tug or bend the power cable. Do not place it under heavy objects or expose it to heat or ame. Should the insulation be damaged and the wires become exposed, unplug the AC adapter and then contact Call Control service center (support@callcontrol.com).
First Launch Before You Begin Before you can start blocking the calls, you have to set up the unit and connect it to your in-house WiFi and Call Control Portal. Please make sure you have all the following ready: Call Control Home unit A computer, laptop, or tablet (smartphone will work too, but may not look pretty) Call Control Home Power Supply (included) Phone cable (included) Your in-house 2.4 GHz WiFi network name and password Credentials for your account at https://portal.callcontrol.
Plugging In Then connect the power supply and plug it in the power your Call Control Home. The unit will begin “breathing” yellow — this means it’s loading. In this state it’s not blocking calls and your line is fully operational like when Call Control Home is not connected. Wait until the unit becomes blue and then starts alternating blue and greenish colors.
Connecting to Call Control Home WiFi On your computer, laptop, or tablet, scan for WiFi networks and nd the network called “CallControlHome-XXXX”. The XXXX are the 4 alphanumeric characters uniquely identifying your device. For example, “CallControlHome-889E”. Connect to that network using password “12345678”. Once connected, open your web browser and navigate it to http://callcontrolhomeXXXX.local , where XXXX are the same 4 characters that are in the WiFi network name.
System Set Up Once opened the Call Control Home Web Interface, choose “Set Up” option in the left panel, or “Wipe Everything and Set Up From Scratch” underneath the Sign In form. This should start the set up wizard shown on the picture below: Choose “Set Up with WiFi” and the system will begin scanning for available WiFi networks. WiFi Connection Once the scan is complete, you will be able to select your network from the dropdown list and enter your network password. Call Control Home supports 2.
If this is not the rst time you set up Call Control Home in your network and the unit still has access to your WiFi (for example you’re changing Call Control account), you will not be asked for network password and can continue straight away. It could happen that the process gets stuck in “Trying to connect, please wait“. If this happens, please pay attention to the unit. On successful connection the unit will turn solid blue. In that case, connect to your in-house WiFi network and reload the page.
If you don’t have an account with us, get one on https://portal.callcontrol.com and enter your credentials in the form: If you have Call Control application installed on your smartphone — you already have your account set up and ready! Just sign in with the same credentials you used in the application and Call Control Home will be added to your account. At this point, Call Control Home rmware does not support signing in with social network accounts. Only email sign in is possible.
Last Steps To nish the set up, you will be asked to specify the country where your device is located and your landline phone number, to which the unit is connected. Please make sure you select the correct country as it directly impacts how the calling numbers are handled. Setting wrong country could reduce device performance. Your phone number is optional and is used to ght common spam tactics that we call “Similar Numbers” — when spammers call you from numbers that are very similar to yours.
fi Operating Call Control Home Once you have successfully set up Call Control Home device, you will be able to connect to it by navigating to the same URL you used to set the unit (like http:// callcontrolhome-XXXX.local) from any place where you are connected to your in-house WiFi network. Signing In Your data is very valuable, so we are doing everything in our power to protect it.
Dashboard Dashboard is the rst screen that welcomes you after successful sign in. Dashboard provides you with the information about the device health and status, and also allows you to manually update the rmware when there is an update available. Menu Menu is located in the left panel of the browser window and provides access to all the features and con guration options supported by the device.
Recent Calls The Recent Calls section provides access to your call logs as well as easy logs management. The controls on this screen are pretty self-explanatory. Call Filter Call Filter section of the menu allows you to set a series of rules de ning who is allowed to call you and who is not. The controls are almost identical for both Blocked List and Allowed list sections. The controls for each record are self-explanatory.
When adding or editing the rule, you can use regular numbers, as well as masks. Masks support two characters — “?” and “*”. “?” signi es any single digit in the number, and “*” means any digits (none or more). For example, specifying the number as “+1 555 *” will e ectively block any number starting from “+1 555”. Another example is “+1 555 ??? 5555” will apply to numbers starting with “+1 555” and ending with “5555”, but having any 3 digits in the middle.
Settings Settings screen allows you to ne tune Call Control Home to your speci c needs. All the settings on the screen contain explanation, so no need to repeat those here. Blocking by Button Call Control Home has a big button on the top with our Shield Logo embossed. If you happen to be near the unit when you receive an unwanted call — hang up and press the Shield button to instantly block the user and report it to Community IQ™ to help others block those calls before they even get one.
Lab Testing This is a special section for FCC Certi cation technicians, it provides manual control over the unit hardware that is usually operated automatically. Telephone Line Connection allows to manually connect or disconnect the telephone side. May not work with the real phone line due to the protection mechanism built into the rmware — once the unit detects that your telephone is o -hook, it will refuse any attempt to cut o the line, so you never get your calls interrupted.
www.callcontrol.
Thank you for purchasing Call Control Home! You are just minutes away from blocking unwanted spam calls to your home phone! If you ever need help just email us at: support@callcontrol.com 1. How to Connect Call Control Home 1. Plug in Call Control Home to a wall outlet using the provided power adapter. 2. Unplug your phone from the wall and plug it in to the “To Phone” port on the back of Call Control Home. 3. With the supplied telephone, connect the “Line In” port of Call Control Home to the wall jack.
END USER LICENSE AGREEMENT BY TURNING ON THE CALL CONTROL HOME DEVICE (THE “DEVICE”), YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS END USER LICENSE AGREEMENT (THIS “AGREEMENT”). YOU MUST ACCEPT THIS AGREEMENT PRIOR TO TURNING ON OR USING THE DEVICE. DO NOT TURN ON OR USE THE DEVICE IF YOU ARE UNWILLING OR UNABLE TO BE BOUND BY THIS AGREEMENT. 1. License. Subject to the terms of this Agreement, Call Control LLC.
FEDERAL COMMUNICATIONS COMMISSION (FCC) COMPLIANCE STATEMENT This equipment complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
