7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 1 BT Broadband Talk Softphone: Starter Kit 1 User Guide
7775 Softphone SK1 UG [6] 1/2/07 Section 12:04 pm Page 2 Welcome… to your BT Broadband Talk Softphone: Starter Kit 1 • FREE voice calls with other Softphone users anywhere in the world with your headset.1 • Hi-definition sound when you talk Softphone to Softphone or Softphone to the BT Hub Phone 1010.2 • Adjustable, high performance USB headset for use with BT Broadband Talk Softphone. • Noise cancelling microphone for clear, echo-free sound. • Convenient and compact inline remote control. 1.
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 3 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Section This User Guide provides you with all the information you need to get the most from your BT Broadband Talk Softphone Starter Kit 1. You must follow the setting up section before you can use your headset. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages.
7775 Softphone SK1 UG [6] 4 1/2/07 12:04 pm Page 4 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 In this guide Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Install the BT Softphone Software . . . . . . . . 5 Connecting the headset. . . . . . . . . . . . . . . . . 5 Getting to know your headset Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Headset remote control . . . . . . . . . . . . . . . . . 7 Adjusting your headset . . . . . . . . . . . . . . . . .
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 5 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Setting up 5 Install the BT Softphone Software You must install the BT Softphone Software using the BT Softphone Starter CD provided otherwise you will not be able to make any BT Softphone calls. If you have any problems installing your BT Broadband Talk Softphone Software, please contact the Helpline on 0870 2400 433.
7775 Softphone SK1 UG [6] 6 1/2/07 12:04 pm Page 6 BT Softphone SK1 – Edition 05 – 19.01.
775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 7 BT Softphone SK1 – Edition 05 – 19.01.
7775 Softphone SK1 UG [6] 8 1/2/07 12:04 pm Page 8 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Getting to know your headset Adjusting your headset You can adjust the headset to make it more comfortable for you. l Is extendable on both sides to fit your head size. B The voice tube is rotatable so you can place the microphone closer to the mouth if necessary. l A The suggested distance between mouth and microphone is 1/2 inch.
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 9 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Getting to know your headset LED indications The LED-indicator on the headset remote control will light up to indicate the various status of the device: Steady WHITE light: Flashing WHITE light: Steady BLUE light: Flashing BLUE light: Online Microphone on mute Headphones on mute Headphones and Microphone on mute The device is ready for normal use. You can transmit and receive voice data.
7775 Softphone SK1 UG [6] 10 1/2/07 12:04 pm Page 10 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Getting to know your headset Configuring your audio device For computers which come with an in-built sound card, you have a choice of using the USB audio device or the original sound card for your multimedia applications. To configure the currently selected audio device: • Go to the Control Panel, click the Multimedia icon or Sounds and Multimedia icon (for Windows Me, 2000 and XP).
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 11 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Help Common problems 11 Cannot record sound from the microphone • The USB plug may not be properly plugged into the computer. Check the connections and that the LED is on. • The mic muting function may be switched on. Go to Sound and Multimedia (Audio Device) Properties and select Volume control for Sound Recording and tick Selected in the Microphone column.
7775 Softphone SK1 UG [6] 12 1/2/07 12:04 pm Page 12 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 General information Safety information • Listening with the headset at high volume may damage your hearing. • If you adjust the volume for the microphone or headphone and it is too high, this may cause squealing (feedback sound) and can damage your hearing. • Do not use while driving or cycling. • Do not drop your headset or subject it to external shock which may cause malfunction.
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 13 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 General information Trademarks and ownership • Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries. • IBM and PC/AT are registered trademarks of International Business Machines Corporation. • Pentium is a trademark or registered trademark of Intel Corporation.
7775 Softphone SK1 UG [6] 14 1/2/07 12:04 pm Page 14 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 General information Guarantee Outside of the 12 month guarantee period: Your BT Broadband Talk Softphone SK1 is guaranteed for a period of 12 months from the date of purchase. If your product needs repair after the guarantee period has ended, we recommend that you contact BT’s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 15 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 General information Headset specifications Stereo headset CM400 Cord Mass 2m long 120 g (including controller) Receiver Size Type Max.
7775 Softphone SK1 UG [6] 1/2/07 12:04 pm Page 16 BT Softphone SK1 – Edition 05 – 19.01.07 – 7775 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2007. Registered Office: 81 Newgate Street, London EC1A 7AJ.