Reference Guide Brief explanations for routine operations MFC-J6945DW MFC-J6947DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this guide first. Please read the Safety Instructions before you set up your machine. See this guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information • Receives regular updates based on customer feedback Important Note In this User's Guide, the illustrations of the MFC-J6945DW are used unless otherwise specified.
1 General Information Control Panel Overview 1 2 3 4 5 1 General Information 6 1. NFC (Near Field Communication) 4. Dial Pad Press the numbers to dial telephone or fax numbers and to enter the number of copies. symbol You can use card authentication by touching the IC card to the NFC symbol on the control panel. 5. LED Power Indicator The LED lights up depending on the machine’s power status.
Touchscreen LCD Overview • Three Shortcuts tabs are available with six Shortcuts on each tab. You can switch Home screens by swiping left or right or pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi® setup, Settings and Ink levels screens. Home Screen 1 2 • Press , displayed at the bottom of the screen to access the Home Screens. 4.
7. Modes: Press to switch to each mode. [Fax] / [Copy] / [Scan] / [Secure Print] / [Web] / [Apps] / [USB] / [A3 Copy Shortcuts] / [Download Software] General Information 8. Information icon Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or press d c or a b on the LCD to scroll through them. IMPORTANT 8 DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
2 Paper Handling Load Paper 1 Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. Tray #1 Tray #2 How to Load Paper Tray #3 1 A4 A4 Letter Letter Executive (Plain paper and Recycled paper only) A5 - Adjust the paper guides. A6 Adjust the paper guides.
MP Tray How to Load Paper A4 Landscape orientation Letter Executive Adjust the MP tray paper guides. 2 A3 Paper Handling Ledger Portrait orientation Legal Folio 2 Mexico Legal 1 India Legal A5 Adjust the MP tray paper guides. A6 Photo Photo L Photo 2L Index card Envelopes For more detailed information, see the Online User's Guide: Load Paper. 2 Unfold the paper support flap. 2 1 3 Change the paper size setting in the machine's menu, if needed.
Load Documents 2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration. 3 Close the document cover. Load Documents in the Automatic Document Feeder (ADF) 1 Fan the pages well. 2 Adjust the paper guides (1) to fit the document size. 1 3 Place your document face up in the ADF, as shown in the illustration, until you feel the document touch the feed rollers and the machine beeps. Load Documents on the Scanner Glass 1 Lift the document cover.
3 Print Print from Your Computer Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. Various Printing To use the various printing features, click the printing properties or preferences button to change the printer setting. Print on Both Sides of the Paper Automatically 3 • Make sure the USB or network cable is connected correctly, or that you are connected to the network using your wireless access point/router.
Print Photos Directly from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them. Print images that are stored on a USB flash drive. 1 Put a USB flash drive in the USB slot. 7 Press [OK]. 8 Read and confirm the displayed list of options. 9 To change the print settings, press [Print Settings]. When finished, press [OK]. 10 Press [Start]. Print Settings Overview The Print Settings you change are temporary for your current printout.
Print a PDF File Directly from a USB Flash Drive You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. Put a USB flash drive in the USB slot. 2 Press [PDF Print]. 3 Swipe up or down or press a or b to display the PDF file you want to print, and then press it. 3 1 Print 4 Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK].
4 Copy Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray. 2 Load your document. 3 After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5 Press [Mono Start] or [Colour Start]. To stop copying, press Press . [Copy]. The touchscreen displays: Other Copy Options You can use various copy features by changing copy settings. Press the [Options] button.
5 Scan Before Scanning Before attempting to scan, confirm the following: • Make sure you have installed the Brother software and drivers. 5 Press [to File]. 6 If the machine is connected over the network, swipe up or down or press a or b to display the computer where you want to send the data, and then press the computer name. • Make sure the USB or network cable is connected correctly, or that you are connected to the network using your wireless access point/router.
6 Fax Before Faxing Telephone Line Interference/ VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimise errors in fax operations. 1 2 Press 1 Load your document in the ADF or place it on the scanner glass. 2 Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes].
Press [Call History] > [Caller ID History]. • If you are using the scanner glass and selected [Colour] in the [Colour Setting], the touchscreen asks if you want to send a colour fax. Select the number you want, and then press [Apply]. • [Address Book] (Select a number from the Address Book.) Press [Yes (Colour fax)] to confirm. The machine starts dialling and sending the document. Press [Address Book]. Do one of the following: - Select the number you want, and then press [Apply].
Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
A Routine Maintenance Check the Print Quality Poor If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. 1 2 Press [Settings] > [Maintenance] > [Improve Print Quality] > [Check Print Quality]. Press [Start]. The machine prints the Print Quality Check Sheet. 3 Check the quality of the four colour blocks on the sheet.
IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. When a print head nozzle is clogged, the printed sample looks like this. 2 Press [Next]. 3 Press [Yes] after a confirmation message if a print quality check has been completed appears on the LCD. 4 Press [Auto] or [Manual]. • If you select the [Auto] mode, the print alignment is automatically adjusted by scanning the alignment check sheet.
Check the Ink Volume (Page Gauge) • When the ink cartridge is near the end of its life or having a problem, one of the following icons appears: The ink level is low. Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge. 1 Press The ink cartridge is at the end of its life. [Settings] > There is a problem with the ink cartridge. [Maintenance] > [Ink Volume]. The touchscreen displays the ink volume and the page gauge 1.
B Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. If the touchscreen displays error messages and your Android™ device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.
Error Message Action Data Remaining in Press . The machine will cancel the job and clear it from the Memory memory. Try to print again. Disconnected Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). See Related Information: Telephone Line Interference/VoIP at the end of this section.
Error Message Action Jam Front/Rear Remove the jammed paper. Jam Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Jam Rear Jam MP Tray If there is a repeat paper jam, try another paper jam clear operation. Jam Front/MP Tray For more detailed information, see the Online User's Guide: Remove Paper Scraps. Jam Tray2 Make sure the paper guides are set to the correct paper size. Jam Tray3 Make sure the paper support is fully inserted into the machine.
Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn Memory Receive off. For more detailed information, see the Online User's Guide: Turn Off Memory Receive. • Print the faxes stored in the memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory.
Error Message Action Paper Tray #1 not Slowly push the paper tray completely into the machine. detected Paper or a foreign object has prevented the paper tray from being Paper Tray #2 not inserted correctly. detected Pull the paper tray out of the machine, and remove the jammed paper Paper Tray #3 not or foreign object. If you cannot find or remove the jammed paper, see detected the Online User's Guide: Printer Jam or Paper Jam. Repetitive No Paper Fed Clean the paper pick-up rollers.
Error Message Action Unable to Clean XX A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Initialize XX Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it. Unable to Print XX You can try additional paper jam clear operations.
Related Information • Telephone Line Interference/VoIP on page 14 • Supply Specifications on page 28 B Troubleshooting 27
C Appendix Information for compliance with Commission Regulation 801/2013 Models Power consumption Networked Standby 1 MFC-J6945DW/MFC-J6947DW 1 Approx. 2.2 W All network ports activated and connected How to enable/disable Wireless LAN To turn on or off the wireless network connection, press [Settings] > [All Settings] > [Network] > [Network I/F] > [WLAN] or [Wired LAN].
If using Windows®, double-click the Brother Creative Center icon on your desktop to access our FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.
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