Online User's Guide MFC-J2330DW MFC-J2730DW MFC-J5330DW MFC-J5730DW MFC-J5930DW IMPORTANT NOTICE The following features described in this guide may not be available at the time of purchase: • Auto Crop in Scan options • Fit to Page in Copy options • Ink Save Copy • Thin Paper Copy • Book Copy • Watermark Copy These features will be available in January 2017. To activate these features, download the latest firmware and software: • To check for the latest firmware, visit solutions.brother.
Home > Table of Contents Table of Contents Before You Use Your Brother Machine ............................................................................................... 1 Definitions of Notes ........................................................................................................................................ 2 Trademarks ....................................................................................................................................................
Home > Table of Contents Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ........................................... 106 Print a Colour Document in Greyscale (Mac)................................................................................... 107 Prevent Smudged Printouts and Paper Jams (Mac) ........................................................................ 108 Print Options (Mac) ..................................................................................................
Home > Table of Contents Send a Fax from Your Brother Machine ........................................................................................... 279 Send a 2-sided Fax from the ADF.................................................................................................... 283 Send a Fax Manually........................................................................................................................ 284 Send a Fax at the End of a Conversation ..................................
Home > Table of Contents Configure Your Machine for a Wireless Network When the SSID is Not Broadcast......................... 409 Configure Your Machine for an Enterprise Wireless Network .......................................................... 412 Use Wi-Fi Direct® ............................................................................................................................. 417 Advanced Network Features.......................................................................................
Home > Table of Contents Print from Gmail™ Webmail Service for Mobile................................................................................ 553 AirPrint ....................................................................................................................................................... 554 AirPrint Overview.............................................................................................................................. 555 Before Using AirPrint........................
Home > Table of Contents Replace the Ink Cartridges......................................................................................................................... 659 Clean Your Brother Machine ...................................................................................................................... 662 Clean the Scanner............................................................................................................................
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note 1
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Brother Machine > Trademarks Trademarks Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Excel, PowerPoint, OneNote, OneDrive and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, AirPrint, Mac, Safari, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the United States and other countries. App Store is a service mark of Apple Inc.
Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise. • Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
Home > Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Access Brother Utilities (Windows) 5
Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview MFC-J2330DW/MFC-J5330DW 1 2 3 4 5 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. Adjust the angle of the control panel by lifting it. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3.
5. Power On/Off to turn the machine on. Press Press and hold down to turn the machine off. The touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available. , it will still clean the print head periodically to maintain print quality.
4. LED Power Indicator The LED lights up depending on the machine’s power status. When the machine is in Sleep Mode, the LED blinks. 5. Power On/Off Press to turn the machine on. Press and hold down to turn the machine off. The touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview MFC-J2330DW/MFC-J5330DW There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens. Home Screen 1 1 3 2 4 5 6 7 This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen.
2. Quiet Mode This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. 3. [Shortcuts] Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services. • There are three Shortcuts screens. You can program four shortcuts on each screen. • To display the other Shortcuts screens, press d or c. Wireless Status 4.
• [Copy] Press to access Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. • [Apps] Press to connect the Brother machine to the Brother Apps service. • [USB] Press to access the [USB] menu. • [A3 Copy Shortcuts] Press to copy to A3 or Ledger size paper using this preset menu.
10. Warning icon 10 The warning icon appears when there is an error or maintenance message; press details, and then press • to view the to return to Ready mode. This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW There are three Home screens that you can access by swiping left or right or pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.
Home Screen 3 1 3 2 4 5 6 7 Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts] and [Download Software] operations. 1. Date & Time Displays the date and time set on the machine. Quiet Mode 2. This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. 3.
4. Wireless Status Each icon in the following table shows the wireless network status: Your machine is not connected to the wireless access point. Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide. Wireless network is connected. A three-level indicator in each of the Home screens displays the current wireless signal strength. The wireless access point cannot be detected. The wireless setting is disabled.
8. [Stored Faxes:] 8 [Stored Faxes] displays how many received faxes are in the machine's memory. Press to print the faxes. 9. [New Faxes:] 9 When [Fax Preview] is set to [On], [New Faxes] displays how many new faxes you have received and stored in the memory. to view the faxes on the touchscreen.
• Use the A3 Copy Shortcuts • Error and Maintenance Messages 17
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview > New Information from Brother New Information from Brother >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On]. Press to view the details. Internet connection is needed, and data rates may apply.
Related Information • Touchscreen LCD Overview 19
Home > Introduction to Your Brother Machine > Settings Screen Overview Settings Screen Overview MFC-J2330DW/MFC-J5330DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 4 5 1 6 2 7 3 8 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 2.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 2 1 3 4 5 8 7 6 1. Receive Mode Displays the current Receive Mode. 2. [Maintenance] Press to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Remove Paper Scraps] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 3.
• Touchscreen LCD Overview • Check the Ink Volume • Distinctive Ring 22
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW • Press your finger on the touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll through them. IMPORTANT DO NOT press the touchscreen with a sharp object such as a pen or stylus. It may damage the machine.
Related Information • Introduction to Your Brother Machine 24
Home > Introduction to Your Brother Machine > Set the Ready Screen Set the Ready Screen Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW You can change the Ready screen to either the [Screen 1] , [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen. When the machine is idle or you press , the machine will go back to the screen that you have set. [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Home 1. Press Screen]. 2.
Home > Introduction to Your Brother Machine > Set the Ready Screen > Set the Default Screen of the Copy and Scan Mode Set the Default Screen of the Copy and Scan Mode >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW You can change the default screen of the Scan mode. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen]. 2. Press a or b to display the scan options, and then press the option you want in the default screen. 3.
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • Windows Vista and Windows 7 Click • (Start) > All Programs > Brother > Brother Utilities. Windows 8 Tap or click • (Brother Utilities) either on the Start screen or the desktop. Windows 8.
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software and Drivers (Windows) Uninstall the Brother Software and Drivers (Windows) 1. Do one of the following: • Windows Vista and Windows 7 Click • (Start) > All Programs > Brother > Brother Utilities. Windows 8 Tap or click • (Brother Utilities) either on the Start screen or the desktop. Windows 8.
Home > Paper Handling Paper Handling • Load Paper • Load Documents 29
Home > Paper Handling > Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems 30
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 Load Paper in Paper Tray #1 / Paper Tray #2 • Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 • Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 • Load Photo Paper in Paper Tray #1 • Load Envelopes in Paper Tray #1 31
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions.
1 3 3 2 If you load Executive or B5 (JIS) size paper, lift up the stopper (4). 4 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled.
6. Gently load paper in the paper tray with the printing surface face down. Landscape orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 7. Make sure the paper length guide (1) touches the edges of the paper. 1 8.
1 10. Replace the tray top cover. 11. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 12. Pull out the paper support until it locks into place. 13. Change the paper size setting in the machine's menu, if needed.
• Choose the Right Print Media • Change the Paper Size and Paper Type 36
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions.
5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using. 1 3 3 2 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled.
7. Gently load paper in the paper tray with the printing surface face down. Portrait orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 8. Make sure the paper length guide (1) touches the edges of the paper. 1 9.
1 11. Replace the tray top cover. 12. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 14. Change the paper size setting in the machine's menu, if needed.
CAUTION Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury. Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface. Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place. Put the paper in the tray.
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Photo Paper in Paper Tray #1 Load Photo Paper in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in the paper tray at a time.
4 1 2 3 5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 6. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray. 1 7. Replace the tray top cover. 8. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly.
10. Change the paper size setting in the machine's menu, if needed.
Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes in Paper Tray #1 Load Envelopes in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in the paper tray at a time.
1 2 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. If you are using envelopes that are longer than the tray length, such as Com-10 envelopes, extend the tray as follows, and then load the envelopes. Rest the tray on a flat surface. Push the green slider to the left and then extend the tray until it locks into place. 5. Replace the tray top cover. 6. Slowly push the paper tray completely into the machine.
IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 8. Change the paper size setting in the machine's menu, if needed.
Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Use the MP Tray for special print media, such as photo paper or envelopes. • If the [Check Paper] setting is set to [On] and you set the paper in MP tray, a message appears on the LCD asking if you want to change the paper type and paper size.
2. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 3. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 4. Gently load the paper in the MP tray with the printing surface face up.
When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes. If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.
5. Using both hands, gently adjust the MP tray paper guides to fit the paper. • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold and jam. • Place the paper in the centre of the MP tray between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position. 6. Do one of the following: • When using A4 or Letter size, or smaller size paper Pull out the paper support until it locks into place.
Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages 52
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: MFC-J2330DW/MFC-J5330DW Load special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1. Open the manual feed slot cover. 2. Slide the manual feed slot paper guides to fit the width of the paper you are using. 3.
Using A4, Letter, Executive, or B5 (JIS) 1 • Landscape orientation Using A3, Ledger, B4 (JIS) 1, Legal, Folio, Mexico Legal, India Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L, B6 (JIS) 1, or Index Card • Portrait orientation • When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. See Related Information: About Envelopes.
IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When printing multiple pages, do not feed the next sheet of paper until the touchscreen displays a message instructing you to feed the next sheet. • DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam. 4.
Related Information • Load Paper • About Envelopes • Choose the Right Print Media • Error and Maintenance Messages 56
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Set a Default Tray Based on Your Task • Change Paper Tray Priority • Change the Paper Low Notice Setting • Shrink Page Size of an Oversized Incoming Fax 58
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting If the Check Paper setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task Set a Default Tray Based on Your Task Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Change the default tray the machine uses for each mode. [Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type and size you have set. The machine feeds paper from the most appropriate tray using the tray priority order you have set.
Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority Change Paper Tray Priority Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Change the default tray priority the machine uses for each mode. When [Auto Tray Select] is selected in the tray select settings, the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting. 1. Press [Settings] > [All Settings] > [General Setup] > [Tray Setting]. 2.
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Low Notice Setting Change the Paper Low Notice Setting Related Models: MFC-J5930DW If the Paper Low Notice setting is set to [On], the machine displays a message telling you that the paper tray is nearly empty. The default setting is [On]. In addition, you can see the icon that displays the remaining amount of paper in the Tray Select option of the Copy mode. 1.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media Acceptable Paper and Other Print Media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes. We recommend testing various paper types before buying large quantities.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. • Avoid touching the shiny (coated) side of photo paper. IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1. 2 mm or greater curl may cause jams to occur.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes About Envelopes • Use envelopes that weigh from 80 to 95 gsm. • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
• Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP Tray) • Load Paper in the Manual Feed Slot 68
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Size for Each Operation • Paper Orientation and Capacity of the Paper Trays • Use the User Defined Paper Size Option in the Printer Driver • Paper Weight and Thickness • Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 • Load Photo Paper in Paper Tray #1 • Load Envelopes in Paper Tray #1 • Load Paper in the Multi-purpose Tray (MP T
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Size for Each Operation Paper Type and Size for Each Operation Paper Type Paper Size Usage Fax Cut-Sheet Cards Envelopes Copy Direct Print JPEG Print PDF Print 2 Printer A3 297 x 420 mm Yes Yes Yes Yes Yes A4 210 x 297 mm Yes Yes Yes Yes Yes Ledger 279.4 x 431.8 mm Yes Yes Yes Yes Yes Letter 215.9 x 279.4 mm Yes Yes Yes Yes Yes Legal 215.9 x 355.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Orientation and Capacity of the Paper Trays Paper Orientation and Capacity of the Paper Trays Paper Tray #1 Paper Size 1 Paper Types No.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Use the User Defined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation • Width: 88.9 mm - 297.0 mm Portrait • Height: 127.0 mm - 431.8 mm • (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW) Tray #1 and Tray #2 cannot be used for user defined paper sizes.
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Weight and Thickness Paper Weight and Thickness Paper Type Cut-Sheet Cards Weight Thickness Plain Paper, Recycled Paper 64 to 120 gsm 0.08 to 0.15 mm Inkjet Paper 64 to 200 gsm 0.08 to 0.25 mm Glossy Paper 1 2 Up to 220 gsm Up to 0.25 mm Photo Card 1 2 3 Up to 200 g/m² Up to 0.25 mm Index Card Up to 120 gsm Up to 0.15 mm 80 to 95 gsm Up to 0.
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 74
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF. Document Sizes and Weights Length 1: 148 to 355.6 mm Width: 105 to 215.9 mm Paper Weight: 64 to 90 gsm 1 Up to 900 mm when using the long paper function.
If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then remove the document. 1 IMPORTANT DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam.
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight: Up to 2 kg To use the scanner glass, the ADF must be empty. 1. Lift the document cover. 2. Place the document face down in the upper left corner of the scanner glass as shown in the illustration. 3. Close the document cover.
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Fax Document Size A4 Top (1) Left (2) Bottom (3) Right (4) 3 mm 3 mm 1 Letter 4 mm Legal Copy All paper sizes Scan 1 3 mm 1 mm 1 mm The unscannable area is 1 mm when using the ADF.
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Data Directly from a USB Flash Drive 79
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) • Print as a Poster (Windows) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Print as a Booklet Automatically (Windows) • Print a Colour Document in Greyscale (Windows) • Prevent Smudged Printouts and Paper Jams (Windows) •
Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper.
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print. 1. Double-click the printer icon in the task tray. 2. Select the print job you want to cancel. 3. Click the Document menu. 4. Select Cancel. 5. Click Yes.
Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Make sure the jam clear cover is closed. • If paper is curled, straighten it and put it back in the paper tray. • Use regular paper or thin paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2.
Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 9. Click OK to return to the printer driver window. 10. Change other printer settings, if needed. The Borderless feature is not available when using this option. 11.
Related Information • Print from Your Computer (Windows) • Print Settings (Windows) • Print as a Booklet Automatically (Windows) 88
Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the centre of the print output without having to change the order of the printed pages. • Make sure the jam clear cover is closed.
Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Once Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet.
Home > Print > Print from Your Computer (Windows) > Print a Colour Document in Greyscale (Windows) Print a Colour Document in Greyscale (Windows) Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour, selecting Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2.
Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Profiles tab. 4.
Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) • Print Settings (Windows) 94
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3.
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties. 1.
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 2. Print Quality Select the print resolution you want.
Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications. 4. Colour Mode Select the colour mode to suit your preference. 5. Orientation Select the orientation (portrait or landscape) of your printout.
Advanced Tab 1. Colour / Greyscale Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If your document contains colour and you select greyscale mode, your document will be printed using 256 levels of greyscale. 2. Colour Enhancement Select this option to use the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density.
Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select this option, select the paper size you want from the drop-down list. Free Select this option to enlarge or reduce the document pages manually. When you select this option, type a value into the field. 5. Mirror Print Select this option to reverse the printed image on the page horizontally from left to right. 6. Reverse Print Select this option to rotate the printed image 180 degrees.
• Use a Preset Print Profile (Windows) • Change the Default Print Settings (Windows) • Change the Print Setting Options When Having Printing Problems 101
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Print a Colour Document in Greyscale (Mac) • Prevent Smudged Printouts and Paper Jams (Mac) • Print Options (Mac) 102
Home > Print > Print from Your Computer (Mac) > Print a Photo (Mac) Print a Photo (Mac) 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name).
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 4. Click the Paper Size pop-up menu, and then select your paper size. 5.
Home > Print > Print from Your Computer (Mac) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Select the Orientation option that matches the way you want the document to print.
Home > Print > Print from Your Computer (Mac) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3. Click the application pop-up menu, and then select Layout. The Layout setting options appear. 4.
Home > Print > Print from Your Computer (Mac) > Print a Colour Document in Greyscale (Mac) Print a Colour Document in Greyscale (Mac) Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour, selecting Greyscale mode prints your document in 256 levels of greyscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name).
Home > Print > Print from Your Computer (Mac) > Prevent Smudged Printouts and Paper Jams (Mac) Prevent Smudged Printouts and Paper Jams (Mac) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3.
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. 2. Orientation Select the orientation (portrait or landscape) of your printout. If your application contains a similar setting, we recommend that you set the orientation using the application. 3.
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two-Sided (available only for certain models) Select whether to print on both sides of the paper. 5. Reverse page orientation Select this option to rotate the printed image 180 degrees. 6.
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each page will print according to the number of copies chosen before the next page of the document is printed. 2. Page Order Select the page order. 3.
Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 3. Print Quality Select the print resolution you want.
Other Print Options Paper Thickness Select the appropriate paper thickness. Bi-Directional Printing Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds. Sometimes, the movement of the print head may vary due to environmental conditions.
• Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Change the Print Setting Options When Having Printing Problems 114
Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive • Print a PDF File Directly from a USB Flash Drive 115
Home > Print > Print Data Directly from a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive Print Photos Directly from a USB Flash Drive Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive, scan documents and save them directly to a USB flash drive.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid errors: • The image file extension must be .JPG (other image file extensions like .JPEG, .TIF, .GIF and so on will not be recognised).
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Photos by Image Number • Print Photos with Auto Cropping • Print Borderless Photos from a USB Flash Drive • Print the Date from Your Photo's Data • Print Settings f
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them. Print images that are stored on a USB flash drive. • If your photos are large files, there may be a delay before each photo is displayed.
3. Swipe left or right or press d or c to display the photo you want to print, and then press it. To print all photos, press [Print All], and then press [Yes] to confirm. 4. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 5. Press [OK]. 6.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive. • The machine assigns numbers for images (such as No.1, No.2, No.3, and so on).
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Put a USB flash drive in the USB slot. 2.
Related Information • Print Photos from a USB Flash Drive on the Brother Machine • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos 124
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped. • The factory setting is On. To print the whole image, change this setting to Off. • If you set the [Cropping] setting to Off, set the [Borderless] setting to Off, also.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive This feature expands the printable area to the edges of the paper. Printing time will be slower. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Put a USB flash drive in the USB slot. 2.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos MFC-J2330DW/MFC-J5330DW Press the [Print Settings] option to display the settings shown in the table. Option Description Print Quality Select the print resolution for your type of document. When you select the Inkjet Paper option in the Paper Type setting, you can select only Fine.
Option Description Set New Default Save the print settings you use most often by setting them as the defaults. Factory Reset Restore any changed print settings back to the factory settings.
Home > Print > Print Data Directly from a USB Flash Drive > Print a PDF File Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive Related Models: MFC-J5930DW You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. IMPORTANT To prevent damage to your machine, DO NOT connect any device other than a USB flash drive to the USB direct interface. 1. Put a USB flash drive in the USB slot. 2. Press [PDF Print].
Option Description PDF Option Select this option to print a PDF file with the markups or stamps. 7. Press [Mono Start] or [Colour Start]. IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing.
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management 132
Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a USB Flash Drive • Scan Multiple Business Cards and Photos (Auto Crop) • Scan to an Editable Text File Using OCR • Scan to Email Attachment • Send Scanned Data to an Email Server • Scan to FTP • Scan to Network (Windows) • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Wi
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Photos and Graphics Scan Photos and Graphics Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Scan] > [to PC] > [to Image]. 3.
Option Description Contrast Select the contrast level. ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF. (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Remove Background Colour • Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Option Description 9. Press the [Scan Settings] option, and then press [Set at Device]. To use the [Scan Settings] option, a computer with the ControlCenter software installed must be connected to the machine. 10. Select the scan settings you want to change, and then press [OK]. Option Description Scan Type Select the scan type for your document. Resolution Select the scan resolution for your document. File Type Select the file format for your document. Document Size Select your document size.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2.
Option Description (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Remove Background Colour • Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning.
Option Description 9. Select the scan settings you want to change, and then press [OK]. Option Description Scan Type Select the scan type for your document. Resolution Select the scan resolution for your document. File Type Select the file format for your document. Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents and save them directly to a USB flash drive without using a computer. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Insert a USB flash drive into your machine. The LCD screen automatically changes. 3. Press [Scan to Media]. 4.
Option Description Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages. Remove Background Colour • Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. 7.
Option Description (Available only for certain models) File Name Rename the file. File Name Style Select the order in which the date, counter number, and other items appear in the file names. Brightness Select the brightness level. Contrast Select the contrast level. Auto Crop Scan multiple documents placed on the scanner glass to a USB flash drive. The machine will scan each document and create separate files or a single multi-page file.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a USB Flash Drive > Compatible USB Flash Drives Compatible USB Flash Drives IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard. Other USB devices are not supported.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file. Guidelines for Auto Crop 1 4 3 2 1 1 3 4 2 2 1 1. 10 mm or greater 2.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load documents on the scanner glass. • To scan documents using the Auto Crop feature, you need to put the documents on the scanner glass. • The Auto Crop feature is supported by technology from Reallusion, Inc. 2. Insert a USB Flash memory drive into your machine. The LCD automatically changes. 3. Press [Scan to Media] > [Options] > [Auto Crop]. 4. Press [On]. 5. Press [OK]. 6. Press [Start]. The machine starts scanning.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to an Editable Text File Using OCR Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application. • The Scan to OCR feature is available for certain languages. • Use the Scan button on the machine to make temporary changes to the scan settings.
Option Description Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF. (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Remove Background Colour • Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut].
Option Description 2-sided Scan: Short Edge Scan the document so that the pages are read by flipping them on the short edge. 9. Press the [Scan Settings] option, and then press [Set at Device]. To use the [Scan Settings] option, a computer with the ControlCenter software installed must be connected to the machine. 10. Select the scan settings you want to change, and then press [OK]. Option Description Scan Type Select the scan type for your document.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Email Attachment Scan to Email Attachment Send a scanned document as an email attachment. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother's ControlCenter software. • The Scan to Email feature does not support Webmail services.
Option Description File Type Select the file format for your document. Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. ADF Auto Deskew Correct any skewed documents when they are scanned using the ADF. (Available only for certain models) When On is selected, blank pages are skipped. Skip Blank Page (Available only for certain models) Remove Background Colour • Change the amount of background colour that is removed.
Option Description 2-sided Scan: Short Edge Scan the document so that the pages are read by flipping them on the short edge. 9. Press the [Scan Settings] option, and then press [Set at Device]. To use the [Scan Settings] option, a computer with the ControlCenter software installed must be connected to the machine. 10. Select the scan settings you want to change, and then press [OK]. Option Description Scan Type Select the scan type for your document.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to an Email Server Send scanned data from your Brother machine directly to your email server for delivery to an email recipient without using a computer. • To use this feature, go to the Brother Solutions Center at support.brother.com, click Downloads on your model page and download the Internet Fax Install Tool.
• To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load your document. 2. Press [Scan]. 3. Swipe left or right to display [to E-mail Server], and press it.
• To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 9. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favourite Scan to FTP destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. We recommend Microsoft Internet Explorer 8/11 and Microsoft Edge for Windows, and Safari 9 for Mac. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.
9. Change the Port Number setting used to access the FTP server. The default for this setting is port 21. In most cases this setting does not need to be changed. 10. In the Username field, type a user name (up to 32 characters) that has permission to write data to the FTP server. 11. In the Password field, type the password (up to 32 characters) associated with the user name you entered in the Username field. Type the password again in the Retype password field. 12.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Scan] > [to FTP]. 3. Press a or b to select one of the FTP server profiles listed. 4. Do one of the following: • To change the settings, press [Options], and then go to the next step.
• To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the FTP server is successful, the machine starts scanning. If you are using the scanner glass, set the next page and then press [Continue]. If there are no more pages to scan, press [Finish]. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load your document. 2.
Option Description (Available only for certain models) Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to (Available only for certain models) detect blank pages. Remove Background Colour Change the amount of background colour that is removed. User Name Enter the user name. • To save the profile as a shortcut, press [Save as Shortcut].
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) Scan to Network (Windows) Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favourite Scan to Network destinations.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. • We recommend Microsoft Internet Explorer 8/11 and Microsoft Edge for Windows. Make sure JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.
11. Click the File Type drop-down list, and then select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. 12. Click the Document Size drop-down list, and then select your document size from the list. This is necessary to make sure the scanned file is the correct size. 13.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Make sure the date and time and the time zone settings are set correctly using Web Based Management or the control panel, so the machine's time matches the time being used by the server providing authentication.
Related Information • Set up a Scan to Network Profile 165
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Scan] > [to Network]. 3. Press a or b to select one of the Scan to Network profiles listed. If the LCD prompts you to enter a PIN, use the LCD to enter the four-digit PIN for the computer, and then press [OK]. 4.
Option Description Remove Background Colour Change the amount of background colour that is removed. User Name Enter the user name. • To save the profile as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start] to start scanning. The LCD shows the message [Connecting]. When the connection to the CIFS server is successful, the machine starts scanning.
Option Description File Name Style Select the order in which the date, counter number, and other items appear in the file names. Brightness Select the brightness level. Contrast Select the contrast level. ADF Auto Deskew (Available only for certain models) Correct any skewed documents when they are scanned using the ADF. Skip Blank Page When On is selected, blank pages are skipped.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) The Web Services protocol enables Windows Vista (SP2 or greater), Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) > Use Web Services to Install Drivers Used for Scanning (Windows Vista, Windows 7, Windows 8 and Windows 10) Use Web Services to Install Drivers Used for Scanning (Windows Vista, Windows 7, Windows 8 and Windows 10) Use Web Services to monitor printers on the network. • Make sure you have installed the Brother software and drivers.
Related Information • Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) 171
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) > Scan Using Web Services from the Brother Machine (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) Scan Using Web Services from the Brother Machine (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) If you have installed the driver for scanning via Web Services, you can access the Web Services sc
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows Vista SP2 or greater, Windows 7, Windows 8 and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1. Do one of the following: • Windows Vista Click • Windows 7 Click • (Start) > Control Panel > Hardware and Sound > Scanners and Cameras. (Start) > Devices and Printers. Windows 8 Move your mouse to the lower right corner of your desktop.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Device Scan Settings button. The Device Scan Settings dialog box appears. 4. Click the tab for the Scan to action you want to change (Image, OCR, E-mail, or File). 5. Change the settings as needed. 6.
Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings.
File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Scan Type Select from a range of scan colour depths. • Auto Use for any type of document. This mode automatically picks an appropriate colour depth for the document.
• Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) • ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values.
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter2 (Mac) Change Scan Button Settings from ControlCenter2 (Mac) 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Hold the control key on your keyboard and click the scan destination (Image, OCR, E-mail, or File) whose settings you want to change. 3. Click the Device Button tab.
OCR Language - Yes - - Destination File Path Yes Yes Yes - File Name Yes Yes Yes Yes Insert Date in File Name Yes Yes Yes Yes Destination Folder Yes Yes Yes Yes Resolution Yes Yes Yes Yes Scan Type Yes Yes Yes Yes Document Size Yes Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes (only available for certain models) Target Application/E-mail Application Select which application is used to open s
Scan Type Select from a range of scan colour depths. • Black & White Use for text or line art images. • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of grey.
Related Information • Scan Using the Scan Button on Your Brother Machine 181
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favourite scanning application.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. (ControlCenter4) icon in the task tray, and then click Open. 2. Click the 3. Click the Scan tab. 4. Select the Document Type. 5. Change the document's Scan Size, if needed. 6. Click (Scan).
Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 Home Mode (Windows) • Open with an Application Using ControlCenter4 Home Mode (Windows) 185
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) • Select the Document Type option that matches the type of original you want to scan.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the Document Type list to change advanced scan settings. • Select Custom, and then click the Custom Settings button. The Custom Scan Settings dialog box appears.
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value into the field to set the Brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image. Use the Zoom In and Zoom Out tools to help view the image to be cropped. Image Editing Toolbar 1.
a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. f. Click and drag the frame to adjust the area to be cropped. 3. Click OK. The edited image appears in the image viewer.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Print Scanned Data Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document. 2. Click Print. a.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an Application button lets you scan an image directly into your graphics application for editing. 1. Click the Open with an Application button. 2. Select the application from the drop-down list, and then click OK.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab. 4. Select the Document Type. 5.
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11. Click the folder icon to browse and select the folder where you want to save your scanned documents. 12. Click OK. The scanned document is saved to the destination folder as a PDF.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode (Windows) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Select Home Mode as the mode setting for ControlCenter4. 1. Load documents in the ADF. To scan both sides of a document automatically, you must use the ADF, not the flatbed scanner glass. 2.
• Click (Print) to print scanned data. • Click (Open with an Application) to open scanned data in another application. • Click (Send E-mail) to attach scanned data to an email. • Click (OCR) to convert your scanned document to an editable text file.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Settings for ControlCenter4 Home Mode (Windows) Scan Settings for ControlCenter4 Home Mode (Windows) Settings Applicable Features Open OCR with an Applicati on Send Email Save File Type - Yes Yes Yes Target Application Yes Yes - - OCR Language (Available only for certain models) - Yes - - File Name - - - Yes Scan Location - - - Yes Show Folder - - - Yes File Size Priority
• RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models). File Name Click Change to change the file name's prefix.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab. 4.
5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine starts scanning. The image opens in the application you have selected.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and save them to a folder on your computer as PDF files. Select Advanced Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) icon in the task tray, and then click Open.
4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.. 6. Click the folder icon to browse and select the folder where you want to save your scanned documents. 7.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode (Windows) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Select Advanced Mode as the mode setting for ControlCenter4. 1. Load documents in the ADF.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for ControlCenter4. 1. Place an ID card on the scanner glass. 2. Click the (ControlCenter4) icon in the task tray, and then click Open. 3. Click the Scan tab.
4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then press OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and colour, if needed. 8. Click Scan. The machine starts scanning one side of the identification card. 9.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Send a scanned document as an email attachment. • Select Advanced Mode as the mode setting for ControlCenter4. • The Scan to Email feature does not support Webmail services.
5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email message.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application.
5. Change the scan settings, such as file format, file name, destination folder, resolution and colour, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Your machine can convert scanned data to a Microsoft Word, Microsoft PowerPoint, or Microsoft Excel file. • Select Advanced Mode as the mode setting for ControlCenter4. • To use this feature, your computer must be connected to the Internet. 1. Load your document. 2.
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Settings for ControlCenter4 Advanced Mode (Windows) Scan Settings for ControlCenter4 Advanced Mode (Windows) Settings Applicable Features Image OCR E-mail File File Type Yes Yes Yes Yes Target Application Yes Yes - - OCR Language (Available only for certain models) - Yes - - File Name Yes Yes Yes Yes Destination Folder Yes Yes Yes - Scan Location - - - Yes Show Folde
• Searchable PDF Multi-Page (*.pdf) • XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows Vista, Windows 7, Windows 8 and Windows 10, or when using applications that support XML Paper Specification files) For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.
• Auto Use for any type of document. This mode automatically picks an appropriate colour depth for the document. • Black & White Use for text or line art images. • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
• Display Scanning Results Show the numbers of total pages saved and blank pages skipped on your computer screen. (Available only for certain models) ADF Auto Deskew When scanning the document from the ADF, the machine corrects skewing of the document automatically. (Available only for certain models) Default Select this option to restore all settings to their factory setting values.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications You can use the Nuance™ PaperPort™ 14 application for scanning. To download the Nuance™ PaperPort™ 14 application, click • (Brother Utilities), select Do More in the left navigation bar, and then click PaperPort. • Nuance™ PaperPort™ 14 supports Windows Vista (SP2 or greater), Windows 7, Windows 8, Windows 8.
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. To scan both sides of the document (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW): Automatic 2-sided scan is available only when using the ADF. You cannot use PreScan to preview an image. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14 or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) • Note that the item names and assignable values will vary depending on the machine. • The Brightness option is available only when selecting the Black & White, Grey (Error Diffusion), True Grey, or 24bit Colour options from the Scan Type settings.
3. Scan Type Select from a range of scan colour depths. • Black & White Use for text or line art images. • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of grey.
• Paper - Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the ADF. - Rotate Image Rotate the scanned image. • Enhancement - Background Processing • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Colour Remove the base colour of documents to make the scanned data more legible. - Colour Drop Select a colour to remove from the scanned image.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan Scan Using Windows Photo Gallery or Windows Fax and Scan Windows Photo Gallery or Windows Fax and Scan applications are other options that you can use for scanning. • These applications use the WIA scanner driver. • If you want to crop a portion of a page after pre-scanning the document, you must scan using the scanner glass (also called the flatbed). 1. Load your document. 2.
The machine starts scanning the document.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Photo Gallery or Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan. To change advanced settings, click the Adjust the quality of the scanned picture link.
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
Home > Scan > Scan from Your Computer (Windows) > Install BookScan Enhancer and Whiteboard Enhancer (Windows) Install BookScan Enhancer and Whiteboard Enhancer (Windows) BookScan Enhancer and Whiteboard Enhancer are image processing applications. BookScan Enhancer can automatically correct images scanned from books. Whiteboard Enhancer can clean up and enhance text and images in photos taken of a whiteboard. These applications are not available for Windows Server series.
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favourite scanning application.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Send scanned photos or graphics directly to your computer. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab. 4. Click the Image button. The scan settings dialog box appears.
5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. The scanned image opens in the application you have selected.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) Save Scanned Data to a Folder as a PDF File Using ControlCenter2 (Mac) 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab. 4. Click the File button. The scan settings dialog box appears.
5. Click the File Type pop-up menu, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type pop-up menu, type your password in the Password and Re-type Password fields, and then click OK. 6. Change the scan settings, such as file name, destination folder, resolution and colour, if needed. 7. Click the Start Scanning button. The machine starts scanning. The file will be saved in the folder you selected.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac) Scan Both Sides of a Document Automatically Using ControlCenter2 (Mac) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load documents in the ADF. To scan both sides of a document automatically, you must use the ADF, not the flatbed scanner glass. 2.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Both Sides of an ID Card Using ControlCenter2 (Mac) Scan Both Sides of an ID Card Using ControlCenter2 (Mac) 1. Place an ID card on the scanner glass. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 3. Click the SCAN tab. 4. Click the File button. The scan settings dialog box appears.
5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Configure other settings, if needed. 8. Click the Start Scanning button. The machine starts scanning one side of the identification card. 9. After the machine has scanned one side, turn over the identification card, and then click Continue to scan the other side. 10. Click Finish.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan to Email Attachment Using ControlCenter2 (Mac) Scan to Email Attachment Using ControlCenter2 (Mac) Send a scanned document as an email attachment. The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message. 1. Load your document. 2.
5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine starts scanning. Your default email application opens and the scanned image is attached to a new, blank email.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac) Scan to an Editable Text File (OCR) Using ControlCenter2 (Mac) Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application. The Scan to OCR feature is available for certain languages. 1. Load your document. 2.
5. Change the scan settings, such as file format, file name, destination file path, resolution and colour, if needed. To change the file name or destination file path, click Change. 6. Click the Start Scanning button. The machine scans the document, converts it to editable text, and then sends it to your default word processing application.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan to an Office File Using ControlCenter2 (Mac) Scan to an Office File Using ControlCenter2 (Mac) Your machine can convert scanned data to a Microsoft Word file or a Microsoft PowerPoint file. In order to use this feature, your computer must be connected to the Internet. 1. Load your document. 2. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon.
Home > Scan > Scan from Your Computer (Mac) > Scan Using ControlCenter2 (Mac) > Scan Settings for ControlCenter2 (Mac) Scan Settings for ControlCenter2 (Mac) Settings Applicable Features Image OCR E-mail File Target Application/E-mail Application Yes Yes Yes - File Type Yes Yes Yes Yes File size Yes - Yes Yes OCR Language - Yes - - Destination File Path Yes Yes Yes - File Name Yes Yes Yes Yes Insert Date in File Name Yes Yes Yes Yes Destination Folder Yes Yes Yes
Destination File Path Click the Change button to change the prefix of the file name and the path of the destination folder. File Name Type a prefix for your file name, if needed. To change the prefix for the Image, OCR, and E-mail features, click Change. Insert Date in File Name Automatically inserts the date in the file name of the scanned image. To insert the date in the file name for the Image, OCR and E-mail features, click Change.
Advanced Settings Configure advanced settings by clicking the Advanced Settings button in the scan settings dialog box. • Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. • Contrast Increase or decrease the Contrast level by moving the slider to the right or left.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) Scan Using TWAIN-Compliant Applications (Mac) You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. 1. Start your graphics application, and then select the scan operation. The scanner setup dialog box appears. 2. Change the scan settings, such as Resolution, Scan Type, or Adjust Image, if needed. 3.
Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) 1 2 3 4 5 6 • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options. 1. Resolution Select a scanning resolution from the Resolution pop-up menu.
4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. You can also type a value in the box to set the brightness.
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan Job Email Report Using Web Based Management 247
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address. 1. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the IP address of the machine or the print server name). For example: http://192.168.
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies ( N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Use the A3 Copy Shortcuts • Copy in Ink Save Mode • Copy Options • Use Preset Copy Settings 249
Home > Copy > Copy a Document Copy a Document >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than A4 size Plain Paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option Description (No.
After you have finished choosing new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Mono Start] or [Colour Start]. To stop copying, press . MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed.
Option Description • Tray Select • Quality After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. 5. Press [Mono Start] or [Colour Start]. To stop copying, press .
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4. Press [Options] > [Enlarge/Reduce]. 5.
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK].
Home > Copy > Make Page Layout Copies ( N in 1 or Poster) Make Page Layout Copies ( N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster. To print a poster, use the scanner glass. • Make sure the paper size is set to A4, A3, Letter, or Ledger. • You can make only one Poster copy at a time.
Option Description 2in1(Portrait) 2in1(Landscape) 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Mono Start] or [Colour Start].
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4. Press [Options] > [Page Layout]. 5. Swipe up or down or press a or b to display the options, and then press the option you want.
Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Mono Start] or [Colour Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 8.
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. • The layout of your original document determines which 2-sided copy layout you should choose. • We recommend loading single-sided documents in the ADF for 2-sided copying.
2–sided to 1–sided (Long Edge Flip) 2–sided to 1–sided (Short Edge Flip) >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4.
• Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. • Enter the number of copies using the dial pad. 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5. Swipe up or down or press a or b to display the [2-sided Copy] option, and then press it. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, follow these steps: a.
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to A4 or Letter. • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a a c d b a. 3 mm or greater (top, left) b. 207 mm c. 145 mm d. scannable area 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen.
Home > Copy > Use the A3 Copy Shortcuts Use the A3 Copy Shortcuts You can copy your document in A3 or Ledger size paper with a format, such as Note style. Also you can make 2 in 1 and enlarged copies. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press d or c to display the [A3 Copy Shortcuts] option, and then press it. 3. If information appears on the touchscreen, read it, and then press [OK] to confirm. 4.
7. Press [Options]. 8. Press the setting you want to change. 9. Press your new option. 10. Repeat the last two steps to change other settings if needed. 11. When you have finished changing settings, press [OK]. 12. Press [Mono Start] or [Colour Start]. 13. If you are using the scanner glass when choosing the [A3 2in1] option, repeat the following steps for each page of the document: • Place the next page on the scanner glass, and then press [Continue] to scan the page.
• Enter the number of copies using the dial pad. 7. Do one of the following: • To change more settings, go to the next step. • When you have finished changing settings, press the [Mono Start] or [Colour Start] button to start copying. 8. Press [Options]. 9. Press the setting you want to change. 10. Press your new option. Repeat the previous step and this step to change other settings as needed. 11. When you have finished changing settings, press [OK]. 12. Press [Mono Start] or [Colour Start]. 13.
Home > Copy > Copy in Ink Save Mode Copy in Ink Save Mode When you select Ink Save Mode, the machine prints the colours lighter and emphasises the outlines of the images. • The amount of ink that is saved varies depending on the type of documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc.
• Important Note 269
Home > Copy > Copy Options Copy Options MFC-J2330DW/MFC-J5330DW To change copy settings, press the [Options] button. Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality. Paper Size Select a paper size. If copying on paper other than A4 size, you must change the Paper Size setting.
Option Description Advanced Settings Ink Save Mode Prints colours lighter and emphasises the outlines of images. Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark. Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read.
• You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW To change copy settings, press the [Options] button. Option Description Quality Select a copy resolution for your type of document. Paper Type Select a paper type.
Option Description 2-sided -> 2-sided 1 1 2 2 2-sided→1-sided Advanced Settings Ink Save Mode Prints the colours lighter and emphasise the outlines of the images. Thin Paper Copy Avoids bleeding through on the thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text into your document as a watermark.
Option Description Remove Background Colour Removes the document's background colour in copies. The white background becomes more apparent. This saves some ink and may make certain copies easier to read. • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc.
Home > Copy > Use Preset Copy Settings Use Preset Copy Settings Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW You can copy with a variety of settings by pressing the buttons that are already set up in the machine. Press c to access the preset copy settings. Option Description A4 ⇒ A3 Enlarge a A4 document to A3. Normal Copy with the normal quality. 2sided(1⇒2) Select a 2-sided copy layout from the options before you can start 2sided copying.
Option Description Poster Divide your document into sections for assembling them into a poster. Ink Save Reduce the amount of ink consumed for copies. Book Correct dark borders and skew when copying a book from the scanner glass.
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 277
Home > Fax > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a 2-sided Fax from the ADF • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) • Send a Fax in Real Time • Send a Fax at a Specified Time (Delayed Fax) • Change the Fax Auto Redial Setting • Cancel a Fax in Progress • Check and Cancel a Pending Fax • Fax Options 278
Home > Fax > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document in the ADF or place it on the scanner glass. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. The touchscreen displays: 3. Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually.
4. Change the fax settings, if needed. Option Description Options Press to change the fax settings for the next fax only. When finished, press OK. Current setting indications Press the area indicated on the screen to change these settings for the next fax only. • Glass Scan Size • Fax Resolution • Contrast When finished, press OK. 5. Press [Fax Start]. 6. Do one of the following: • If you are using the ADF, the machine starts scanning and sending the document.
Press all digits of the number using the dial pad. • [Redial] (Redial the last number you dialled.) Press [Call History] > [Redial]. • [Outgoing Call] (Select a number from the Outgoing Call history.) Press [Call History] > [Outgoing Call]. Select the number you want, and then press [Apply]. • [Caller ID History] (Select a number from the Caller ID history.) (Not available for Taiwan and some countries) Press [Call History] > [Caller ID History]. Select the number you want, and then press [Apply].
Repeat this step for each additional page.
Home > Fax > Send a Fax > Send a 2-sided Fax from the ADF Send a 2-sided Fax from the ADF Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW You must select a 2-sided scanning format before sending a 2-sided fax. Select either Long Edge or Short Edge, depending on the layout of your document. 1. Load your document in the ADF. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3. Press [Options] > [2-sided Fax]. 4.
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW (Not available in South Africa) 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3. Press [Hook] and listen for a dial tone. 4. Enter the fax number. 5.
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Ask the other party to wait for fax tones (beeps) and to press the Start key before hanging up. 2. Load your document. 3. Press to display the [Fax Start] button. 4. Press [Fax Start].
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. • This feature is available only for monochrome faxes. • Address Book numbers must be stored in the machine’s memory before they can be used in a broadcast. • Group numbers must also be stored in the machine’s memory before they can be used in a broadcast.
If the [Out of Memory] message appears, press or [Quit] to cancel or [Send Now] to send the pages scanned so far. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW You can include Groups, Address Book numbers and up to 50 manually-dialled numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as many as 250 different numbers. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3.
• Set up Groups for Broadcasting • Enter Text on Your Brother Machine 288
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press to return to the Home screen. 2. Press . 3. Do one of the following: • To cancel the entire broadcast, press [Entire Broadcast].
Home > Fax > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialling and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for monochrome faxes. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes]. 3. Press [Options] > [Delayed Fax]. 4.
9. Enter the fax number. 10. Press [Fax Start]. • If you are using the scanner glass, go to the next step. 11. When the touchscreen displays [Next Page?], do one of the following: • Press [No] when finished scanning pages. • Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page.
Home > Fax > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials up to three times at five minute intervals. The default setting is [On]. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Fax Auto Redial]. 2. Press [On] or [Off]. 3. Press .
Home > Fax > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in process. 3. When you press while the machine is dialling or sending, the touchscreen displays [Cancel Job?]. Press [Yes]. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in process.
Home > Fax > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Remaining Jobs]. 2.
Home > Fax > Send a Fax > Fax Options Fax Options MFC-J2330DW/MFC-J5330DW To change fax-sending settings, press the [Options] button. Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution. Contrast Adjust the contrast. If your document is very light or very dark, changing the contrast may improve the fax quality. Glass Scan Size Adjust the scan area of the scanner glass to the size of the document.
Option Description Contrast Adjust the contrast. If your document is very light or very dark, changing the contrast may improve the fax quality. Glass Scan Size Adjust the scan area of the scanner glass to the size of the document. Broadcasting (monochrome only) Send the same fax message to more than one fax number at the same time. Preview Preview a fax message before you send it. (monochrome only) Colour Setting Delayed Fax Set whether faxes are sent in monochrome or colour.
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 298
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) • Set Fax Detect 299
Home > Fax > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax. Fax/Tel [Fax/Tel] mode helps you manage incoming calls, by recognising whether they are fax or voice calls and handling them in one of the following ways: • Faxes will be received automatically.
Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.
Related Information • Receive Mode Settings • Distinctive Ring • Remote Retrieval Commands • Connect an External TAD • Telephone and Fax problems 302
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option. • The Ring Delay setting sets the number of times the machine rings before it answers in [Fax Only] and [Fax/Tel] modes.
Home > Fax > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring) Set the F/T Ring Time (Pseudo/Double-ring) When you set the Receive Mode to [Fax/Tel], if the call is a fax, your machine will receive it automatically. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
Home > Fax > Receive a Fax > Receive Mode Settings > Set Fax Detect Set Fax Detect If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.
Home > Fax > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD.
Home > Fax > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for monochrome faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to [On]. • Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not display the received date and time.
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for monochrome faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes]. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press to view new faxes. 2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want.
Button Result Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. A touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes. To keep the fax in the machine's memory, press No.
2. The fax list includes old and new faxes. A blue mark appears next to new faxes. Press the fax you want. If you want to print or delete all the faxes in the list, press [Print/Delete]. Do one of the following: • Press [Print All(New Faxes)] to print all faxes you have not yet viewed. • Press [Print All(Old Faxes)] to print all faxes you have viewed. • Press [Delete All(New Faxes)] to delete all faxes you have not yet viewed. • Press [Delete All(Old Faxes)] to delete all faxes you have viewed. 3.
Button Result Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. The touchscreen asks you to delete the fax in the memory. To delete the fax, press Yes. To keep the fax in the memory, press No. If the fax has multiple pages, do one of the following: • Press Print All Pages to print the whole message. The touchscreen asks you to delete the fax in the memory. To delete the fax, press Yes.
Home > Fax > Receive a Fax > Shrink Page Size of an Oversized Incoming Fax Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Fax > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for monochrome faxes. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Fax Rx Stamp]. 2. Press [On] (or [Off]). 3. Press .
Home > Fax > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up. • Your machine's ADF must be empty. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Fax > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: • Fax Forwarding • Fax Storage • PC-Fax Receive • Forward to Cloud The machine forwards your received faxes to the online services. • Off This feature is available only for monochrome faxes.
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for monochrome faxes. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2.
Related Information • Memory Receive Options 317
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands. Your machine prints a backup copy of each stored fax. • This feature is available only for monochrome faxes.
Home > Fax > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Turn on the PC-Fax Receive feature, automatically store incoming faxes to your machine's memory, and then send them to your computer. Use your computer to view and store these faxes. • This feature is available only for monochrome faxes.
To change the destination computer, repeat these steps.
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW • • • If received faxes have already been printed, the touchscreen displays [Erase all documents?] - If you press [Yes], faxes in the memory will be erased before the
Home > Fax > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2. Press [Off]. The touchscreen displays [Print all faxes?] or [Erase all documents?] if received faxes are in your machine's memory. 3.
Home > Fax > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If you select [Fax Storage], you can print all faxes from the memory. 1. Press [Settings] > [All Settings] > [Fax] > [Print Document].
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your Brother machine even when you are away from it. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access]. 2. Enter a three-digit code using the numbers [0] through [9], [*], or [#] using the dial pad (The preset '*' cannot be changed). Press [OK].
Home > Fax > Receive a Fax > Remote Fax Retrieval > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *. 3. Your Brother machine signals if it has received faxes: • One long beep - the machine received at least one fax • No beeps - the machine has not received a fax 4.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely Forward Faxes Remotely Call your Brother machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine. • You must turn on Fax Storage , or Fax Preview before you use this feature. 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two short beeps, press 9 6 2. 4.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two short beeps, press 9 5 4. 4. Wait for the long beep, enter the new number (up to 20 digits) of the remote fax machine you want your fax messages forwarded to using the dial pad, then enter # #.
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting 330
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode 331
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals If you have a Pulse dialling service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is not available in the New Zealand and South Africa. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax].
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call. If you are at the machine, lift the external telephone’s handset, and then press [Pickup] button to answer.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers 334
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b. Enter the name (up to 16 characters) using the touchscreen. Press [OK]. c. Press [Address 1]. d. Enter the first fax or telephone number (up to 20 digits) using the touchscreen.
f. Press [OK] to confirm. To store another Address Book number, repeat these steps. 3. Press .
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Outgoing Calls You can store Address Book numbers from the Outgoing Call history. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Call History] > [Outgoing Call]. 2. Press a or b to display the number you want to store, and then press it. 3. Press [Edit] > [Add to Address Book] > [Name].
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers from Caller ID History Store Address Book Numbers from Caller ID History If you have a Caller ID subscriber service from your telephone company, you can store Address Book numbers from incoming calls in the Caller ID history. This feature is not available for Taiwan and some countries. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: • Press [Change] to edit the names or fax or telephone numbers. Press a or b to display the number you want to change, and then press it. - To change the name, press [Name].
Related Information • Store Fax Numbers 340
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting Set up Groups for Broadcasting A Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW First, you must store each fax number in the Address Book. Then you can include them as numbers in the Group. Each Group uses up an Address Book number.
• Store Address Book Numbers 342
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Change a Broadcasting Group Name Change a Broadcasting Group Name >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3. Press [Name]. 4. Enter the new Group name (up to 16 characters) using the touchscreen. Press [OK].
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it. 3. Press [OK]. 4. Press . MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2.
Home > Fax > Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3. Press a or b to display [Add/Delete], and then press it. 4. Press a or b to display the number you want to add or delete.
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Distinctive Ring • Caller ID • Set the Telephone Line Type • FaxAbility • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 346
Home > Fax > Telephone Services and External Devices > Distinctive Ring Distinctive Ring This feature is available only for some countries. For Australia Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but telephone companies market the service under a variety of names.
• You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function. • The machine will answer only calls to the Distinctive Ring number.
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn on Distinctive Ring Turn on Distinctive Ring This feature is available only for some countries. For Australia After you set the Distinctive Ring feature to [On], the receive mode is automatically set to [Manual]. Your Distinctive Ring Number does not allow Voice calls - only Faxes. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only for some countries. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive]. 1. Press 2. Press [Off]. 3. Press . When you turn off Distinctive Ring, the machine will stay in [Manual] mode. You must set the Receive Mode again.
Home > Fax > Telephone Services and External Devices > Caller ID Caller ID This feature is not available for Taiwan and some countries. For Australia and New Zealand Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
Related Information • Telephone Services and External Devices • Store Address Book Numbers from Caller ID History • Print a Report • Error and Maintenance Messages 352
Home > Fax > Telephone Services and External Devices > Set the Telephone Line Type Set the Telephone Line Type This feature is available only in South Africa. If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, you must select a Telephone Line Type that matches your line's features. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Phone Line Set]. 2.
Home > Fax > Telephone Services and External Devices > Set the Telephone Line Type > PBX and TRANSFER PBX and TRANSFER This feature is available only in South Africa. The machine's [Phone Line Set] default setting is [Normal], which lets the machine connect to a standard Public Switched Telephone Network (PSTN) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX.
Home > Fax > Telephone Services and External Devices > FaxAbility FaxAbility This feature is available only in New Zealand. FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
Home > Fax > Telephone Services and External Devices > FaxAbility > Turn FaxAbility Off or On Turn FaxAbility Off or On This feature is available only in New Zealand. The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions. If you have FaxAbility Service but don’t have Call Waiting, you need do nothing at this stage.
Home > Fax > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services. Your machine may not work with some VoIP systems.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD 1. Set your external TAD to one or two rings. The machine’s Ring Delay setting does not apply. 2. Record the outgoing message on your external TAD. 3. Set the TAD to answer calls. 4. Set the Receive Mode on your machine to [External TAD].
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PABX) Multi-line Connections (PABX) Most offices use a central telephone system. Brother recommends that all our machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Cordless External Telephone • Use the Remote Codes 362
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code. When you press the Remote Activation Code *51 (*91 for New Zealand), the machine starts to receive the fax.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Cordless External Telephone Use a Cordless External Telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine, you can answer calls on the cordless handset during the Ring Delay.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51 (*91 for New Zealand). Wait for the chirping sounds then replace the handset.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Remote Activation Code is *51 (*91 for New Zealand). The preset Remote Deactivation Code is #51 (#91 for New Zealand). If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #.
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 368
Home > Fax > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Home > Fax > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Fax] > [Report Setting] > [Journal Period]. 2. Press [Journal Period]. 3. Press a or b to select an interval.
• Set the Machine to Power Off Automatically 371
Home > Fax > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac 372
Home > Fax > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows) 373
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure PC-FAX (Windows) Configure PC-FAX (Windows) Before sending faxes using PC-FAX, personalise the send options in each tab of the PC-FAX Setup dialog box. 1. Do one of the following: • Windows Vista and Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalise your Brother Address Book.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software. 1. Do one of the following: • Windows Vista and Windows 7 (Start) > All Programs > Brother > Brother Utilities.
3. Type the member's information in the corresponding fields. Only the Name field is required. 4. Click OK.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Create a Group in your PC-FAX Address Book (Windows) Create a Group in your PC-FAX Address Book (Windows) Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Do one of the following: • Windows Vista and Windows 7 (Start) > All Programs > Brother > Brother Utilities. Click Click the drop-down list and select your model name (if not already selected).
3. Type the name of the new group in the Group Name field. 4. In the Available Names field, select each name you want to include in the group, and then click Add >>. Members added to the group appear in the Group Members box. 5. When finished, click OK. Each group can contain up to 50 members.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Edit Member or Group Information in your PC-FAX Address Book (Windows) Edit Member or Group Information in your PC-FAX Address Book (Windows) 1. Do one of the following: • Windows Vista and Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected).
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Delete a Member or Group in your PC-FAX Address Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Do one of the following: • Windows Vista and Windows 7 (Start) > All Programs > Brother > Brother Utilities. Click Click the drop-down list and select your model name (if not already selected).
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Export your PC-FAX Address Book (Windows) Export your PC-FAX Address Book (Windows) You can export the Address Book as an ASCII text file (*.csv), a vCard (an electronic business card), or Remote Setup Dial Data and save it on your computer. • You cannot export the group settings when you export the Address Book data. 1.
Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder on your computer where you want to save the data, type the file name, and then click Save.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Import Information to your PC-FAX Address Book (Windows) Import Information to your PC-FAX Address Book (Windows) You can import ASCII text files (*.csv), vCards (electronic business cards), or Remote Setup Dial Data into your Address Book. 1. Do one of the following: • Windows Vista and Windows 7 Click (Start) > All Programs > Brother > Brother Utilities.
You must select and add fields from the Available Items list in the same order they are listed in the import text file. 5. If you are importing an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder where you want to import the data, type the file name, and then click Open.
Home > Fax > PC-FAX > PC-FAX for Windows > Send a Fax Using PC-FAX (Windows) Send a Fax Using PC-FAX (Windows) PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour and the receiving fax machine supports colour faxes. 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) Receive Faxes Using PC-FAX Receive (Windows) Brother's PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install the Brother software and drivers and works on locally or network-connected machines. • PC-FAX Receive supports only monochrome faxes.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run Brother's PC-FAX Receive on Your Computer (Windows) Run Brother's PC-FAX Receive on Your Computer (Windows) We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software runs automatically and can transfer any faxes upon computer startup. 1.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run Brother's PC-FAX Receive on Your Computer (Windows) > Set Up Your Computer for PC-FAX Receiving (Windows) Set Up Your Computer for PC-FAX Receiving (Windows) 1. Double-click the (-2146826265) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click Settings. 3.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run Brother's PC-FAX Receive on Your Computer (Windows) > Add Your Brother Machine to PC-FAX Receiving (Windows) Add Your Brother Machine to PC-FAX Receiving (Windows) • If you installed the machine following the instructions for a network user, then the machine should already be configured for your network. 1.
5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1. Double-click the (-2146826265) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click any faxes in the list to view them. 3.
Related Information • Receive Faxes Using PC-FAX Receive (Windows) 395
Home > Fax > PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time.
Home > Fax > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) PC-FAX supports only monochrome faxes. A monochrome fax will be sent even if the original data is colour and the receiving fax machine supports colour faxes. 1. Create a document in a Mac application. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Click the application pop-up menu, and then select the Send Fax option. 4.
To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax.
Home > Network Network • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users 399
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Vista Windows 7 Windows Server 2008/2012/2012 R2 Windows 8 OS X v10.9.5 OS X v10.10.x OS X v10.11.
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility.
Home > Network > Network Management Software and Utilities > Learn about Network Management Software and Utilities Learn about Network Management Software and Utilities Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Installation CD-ROM.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Before Configuring Your Brother Machine for a Wireless Network Before Configuring Your Brother Machine for a Wireless Network Before attempting to configure a wireless network, confirm the following: • Before configuring wireless settings, you must know your Network name (SSID) and Network Key. If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings.
4. Using a computer connected to the network, type in your browser's address bar the IP address of the device you are using as the Registrar. (For example: http://192.168.1.2) 5. Go to the WPS settings page and type the PIN, and then follow the on-screen instructions. • The Registrar is usually the wireless LAN access point/router. • The settings page will differ depending on the brand of wireless LAN access point/router.
Click • (Start) > Network > Add a wireless device. Windows 7 Click • (Start) > Devices and Printers > Add a device. Windows 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel > Hardware and Sound > Devices and Printers > Add a device. • Windows 10 Click > All apps > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for a Wireless Network When the SSID is Not Broadcast >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you selected the [WPA/WPA2-PSK] option, press either [TKIP+AES] or [AES]. Enter the WPA key, and then press [OK]. • For more information about how to enter text, see the Appendix. • Your Brother machine supports the use of the first WEP key only. 10. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup.
• If you selected the [Open System] option, select the Encryption type [None] or [WEP], and then press it. If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK]. • If you selected the [Shared Key] option, enter the WEP key, and then press [OK]. • If you selected the [WPA/WPA2-PSK] option, press [TKIP+AES] or [AES]. Enter the WPA key, and then press [OK]. • For more information about how to enter text, see the Appendix.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network 416
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network • I Cannot Complete the Wireless Network Setup Configuration 417
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Print or Scan from Your Mobile Device Using Wi-Fi Direct Print or Scan from Your Mobile Device Using Wi-Fi Direct Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Wi-Fi Direct Network Configuration Overview Wi-Fi Direct Network Configuration Overview The following instructions offer five methods for configuring your Brother machine in a wireless network environment. Select the method you prefer for your environment. Check your mobile device for configuration. 1.
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method Configure Your Wi-Fi Direct Network Using the One-Push Method >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If your mobile device supports Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi-Fi Direc
Related Information • Configure Your Wi-Fi Direct Network • Wi-Fi Direct Network Configuration Overview 422
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the OnePush Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the One-Push Method of WiFi Protected Setup™ (WPS) >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If your mobile device supports WPS (PBC; Push Button Configuration), follow the
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method Configure Your Wi-Fi Direct Network Using the PIN Method >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If your mobile device supports the PIN Method of Wi-Fi Direct, follow these steps to configure a Wi-Fi Direct network: When the machine receives the Wi
2. Activate Wi-Fi Direct on your mobile device (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device. Then Press [OK].] appears. Press [OK] on your Brother machine. This will start the Wi-Fi Direct setup. 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine. Press [OK].
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If your mobile device supports the PIN Method of Wi-Fi Protected Setup™ (WPS), follow t
• Wi-Fi Direct Network Configuration Overview 427
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually. 1.
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Fax Using the Internet (I-Fax) • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management 429
Home > Network > Advanced Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) Fax Using the Internet (I-Fax) With Brother's I-Fax program, you can send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in email messages as attached TIFF files. Your computer can send and receive documents as long as it has an application that can generate and view TIFF files. You can use any TIFF viewer application.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Important Information about Internet Fax (I-Fax) Important Information about Internet Fax (I-Fax) I-Fax communication on a LAN is very similar to communication via email; however, it is different from fax communication using standard phone lines.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax Configure Your Brother Machine for Email or I-Fax Before using I-Fax, configure your Brother machine to communicate with your network and mail server. You can configure these items using the machine's control panel, Web Based Management, Remote setup, or BRAdmin Professional. We recommend using Web Based Management to configure the optional items. 1. Start your web browser. 2.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Initial Setup for Email or I-Fax Initial Setup for Email or I-Fax Before sending your I-Fax, use Web Based Management to configure sending and receiving options, if needed. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Send an I-Fax Send an I-Fax Sending an I-Fax is like sending a normal fax. Make sure that your recipient's information is saved in your email address book, and load the document you want to I-Fax into your Brother machine.
Related Information • Configure Your Brother Machine for Email or I-Fax 436
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Receive an I-Fax Automatically Receive an I-Fax Automatically To receive an I-Fax automatically, use Web Based Management to configure receiving options, if needed. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3.
• If your machine starts to receive email data, the LCD will display [Receiving].The email will print automatically. • If your machine is out of paper when receiving data, the received data will be held in the machine's memory. This data will be printed automatically after paper is re-inserted into the machine. • If the received mail is not in a plain text format, or an attached file is not in the TIFF format, the error message "ATTACHED FILE FORMAT NOT SUPPORTED" will be printed.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Poll the Server Manually Poll the Server Manually >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Manual Receive] > [Yes]. 2. The LCD will display [Receiving] and your machine will print the data from the email server. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Poll the Server Manually > How Received I-Faxes Appear on a Computer How Received I-Faxes Appear on a Computer When a computer receives an I-Fax document, the document is attached to an email message that notifies you in its Subject: line that your email server has received an I-Fax.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options I-Fax Options • Forward Received Email and Fax Messages • Set Up Relay Broadcast on Your Brother Machine • Internet Fax (I-Fax) Verification Mail • I-Fax Error Mail • Configure Your Brother Machine for Email or I-Fax 441
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Forward Received Email and Fax Messages Forward Received Email and Fax Messages Use Brother I-Fax to forward email or standard fax messages to another computer, to a fax machine, or to another I-Fax machine. Enable the Forwarding function using Web Based Management. 2 4 1 3 5 1. Fax (Sender) 2. Telephone line 3. Your Brother Machine (Receiver/Sender) 4. The Internet 5. A computer receives a forwarded email 1.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Set Up Relay Broadcast on Your Brother Machine Set Up Relay Broadcast on Your Brother Machine A Relay Broadcast is when your Brother machine receives a message over the Internet and then relays it to another fax machine using conventional telephone lines. If you must fax a document over a long distance or abroad, use the "relay broadcast" function to save the communication fee. 4 2 1 3 5 1.
Configure your machine's domain name on the machine that will broadcast the document to the conventional fax machine. To use your machine as a relay broadcast device, you must specify the trusted domain name (the portion of the name after the "@" sign) on the machine. Use care in selecting a trusted domain: any user on a trusted domain will be able to send a relay broadcast. You can register up to five domain names.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Set Up Relay Broadcast on Your Brother Machine > Relay Broadcast from Your Brother Machine Relay Broadcast from Your Brother Machine Use the Relay Broadcast Function to send email from your machine to a conventional fax machine. FAX@brother.com UKFAX@brother.co.uk 123456789 1 UKFAX@brother.co.uk(fax#123456789) 1. The Internet In this example, your machine's email address is FAX@brother.
2. Do one of the following: • If [Fax Preview] is set to [Off], press [Fax]. • If [Fax Preview] is set to [On], press [Fax] and [Sending Faxes]. 3. Press [Options] > [Broadcasting] > [Add Number]. 4. You can add email addresses to the broadcast in the following ways: • Press [Add Number] and press • Press [Add from Address book]. Press the check box of the email address you want to add to the broadcast. After you have checked all the email addresses you want, press [OK].
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Set Up Relay Broadcast on Your Brother Machine > Relay Broadcast from Your Computer Relay Broadcast from Your Computer Use the Relay Broadcast Function to send email from your computer to a conventional fax machine. Some email applications do not support sending an email to multiple fax numbers. If your email application cannot support multiple fax numbers, you can relay to only one fax machine at a time.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I-Fax) Verification Mail Internet Fax (I-Fax) Verification Mail • Verification Mail for sending allows you to request notification from the receiving station where your I-Fax or email was received and processed. • Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I-Fax or email.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I-Fax) Verification Mail > Enable Send Notifications for TX Verification Mail Enable Send Notifications for TX Verification Mail >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail TX] > [Notification]. 2.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I-Fax) Verification Mail > Enable Receive Notifications for TX Verification Mail Enable Receive Notifications for TX Verification Mail >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail RX] > [Notification]. 2.
Option Description Receive Notification Off When Receive Notification is Off, all forms of receive notification are disabled and no message is sent back to the sender regardless of the request. • • To send TX verification mail, the Sender must configure these settings: - Switch [Notification] in [Setup Mail TX] to [On]. - Switch [Header] in [Setup Mail RX] to [All] or [Subject+From+To]. To receive TX verification mail, the Receiver must configure these settings: - 3.
Home > Network > Advanced Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > I-Fax Error Mail I-Fax Error Mail If there is a delivery error while sending an I-Fax, the mail server will send an error message back to the Brother machine and the error message will be printed. If there is an error while receiving an I-Fax, an error message will be printed, for example, "The message being sent to the machine was not in a TIFF format.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax, I-Fax, or Scan to Email server feature, you can use the LDAP search to find fax numbers or email addresses. • The LDAP feature does not support simplified Chinese, traditional Chinese, or Korean. • The LDAP feature supports LDAPv3.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Change LDAP Configuration Using Web Based Management Change LDAP Configuration Using Web Based Management Use Web Based Management to configure your LDAP settings in a web browser. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default.
Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Perform an LDAP Search Using Your Machine's Control Panel Perform an LDAP Search Using Your Machine's Control Panel After you configure LDAP settings, you can use the LDAP search feature to find fax numbers or email addresses to use for: • Sending a Fax • Sending an Internet Fax (I-Fax) • Scanning to Email Server • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS.
The LDAP search result will be shown on the LCD; the icon appears before the local address book search results. • If there is no match on the server or the local address book, the LCD will show [Results cannot be found.] for about 60 seconds. 4. Swipe up or down or press a or b to display the name you want. 5. Press the name. To view the details of the name, press [Detail]. 6. If the result includes more than one fax number or email address, the machine will prompt you to select just one. Press [Apply].
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server. (This is not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by the SNTP time server.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries. 1. Start your web browser. 2.
Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure the SNTP Protocol Using Web Based Management Configure the SNTP Protocol Using Web Based Management Configure the SNTP protocol to synchronize the time the machine uses for authentication with the time kept by the SNTP time server. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Option Description Primary SNTP Server Address Type the server address (up to 64 characters). Secondary SNTP Server Address The secondary SNTP server address is used as a backup to the primary SNTP server address. If the primary server is unavailable, the machine will contact the secondary SNTP server. Primary SNTP Server Port Type the port number (1-65535). Secondary SNTP Server Port The secondary SNTP server port is used as a backup to the primary SNTP server port.
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report 461
Home > Network > Technical Information for Advanced Users > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings.
Home > Network > Technical Information for Advanced Users > Print the WLAN Report Print the WLAN Report The WLAN Report reflects your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes]. The machine will print the WLAN Report.
Home > Network > Technical Information for Advanced Users > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The wireless setting is not activated, change the wireless setting to ON.
Error Code Problem and Recommended Solutions TS-08 Two or more WLAN access points that have WPS enabled are detected. • Confirm that only one WLAN access point/router within range has the WPS method active and try again. • Try again after a few minutes to avoid interference from other access points. How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1.
Home > Security Security • Before Using Network Security Features • Secure Function Lock 3.0 • Manage Your Network Machine Securely Using SSL/TLS • Send or Receive an Email Securely • Use IEEE 802.
Home > Security > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine. We recommend disabling the FTP and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management • Scan Using Secure Function Lock 3.0 • Configure Public Mode for Secure Function Lock 3.0 • Additional Secure Function Lock 3.
Home > Security > Secure Function Lock 3.0 > Before Using Secure Function Lock 3.0 Before Using Secure Function Lock 3.0 Use Secure Function Lock to configure passwords, set specific user page limits, and grant access to some or all of the functions listed here. You can configure and change the following Secure Function Lock 3.0 settings using Web Based Management or BRAdmin Professional (Windows): • Print Print includes print jobs sent via AirPrint, Google Cloud Print™ and Brother iPrint&Scan.
Home > Security > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default. Type a password if you have set one, and then click . 4. Click the Administrator tab. 5.
Home > Security > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Home > Security > Secure Function Lock 3.0 > Configure Public Mode for Secure Function Lock 3.0 Configure Public Mode for Secure Function Lock 3.0 Use the Secure Function Lock screen to set up Public Mode, which limits the functions available to public users. Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via AirPrint, Google Cloud Print™ and Brother iPrint&Scan. 1. Start your web browser. 2.
Home > Security > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current page counter including User List / Restricted Functions information as a CSV file.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management 474
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from a Certificate Authority (CA) • Import and Export a CA Certificate 477
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA). These are a brief summary of the actions required, based on the option you choose.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine 479
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Create a Selfsigned Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
17. Click Yes to restart your print server. The self-signed certificate is created and saved in your machine's memory. To use SSL/TLS communication, the self-signed certificate must be installed on your computer.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Install the Selfsigned Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer.
4. Click Continue to this website (not recommended). 5. Click Certificate Error, and then click View certificates. 6. Click Install Certificate….
7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next.
11. Click Finish. 12. Click Yes, if the fingerprint (thumbprint) is correct. The fingerprint (thumbprint) is printed on the Network Configuration Report. 13. Click OK. The self-signed certificate is now installed on your computer, and SSL/TLS communication is available.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self-signed Certificate Import the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self-signed Certificate Export the Self-signed Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) Create and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
12. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2012/2012 R2, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Send or Receive an Email Securely Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management • Send an Email with User Authentication • Send or Receive an Email Securely Using SSL TLS 500
Home > Security > Send or Receive an Email Securely > Configure Email Sending or Receiving Using Web Based Management Configure Email Sending or Receiving Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.
Home > Security > Send or Receive an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use SMTP-AUTH for email notification, email reports and I-Fax. We recommend using Web Based Management to configure the SMTP authentication.
Home > Security > Send or Receive an Email Securely > Send or Receive an Email Securely Using SSL TLS Send or Receive an Email Securely Using SSL TLS Your Brother machine supports SSL/TLS methods to send or receive an email via an email server that requires secure SSL/TLS communication. To send or receive email via an email server that is using SSL/TLS communication, you must configure SMTP over SSL/TLS, POP3 over SSL/TLS, or IMAP4 over SSL/TLS. We recommend using Web Based Management to configure SSL/TLS.
In most cases, the secured webmail services require the following settings: SMTP POP3 IMAP4 Port 25 Server Authentication Method SMTP-AUTH SSL/TLS TLS Port 995 SSL/TLS SSL Port 993 SSL/TLS SSL Related Information • Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management 504
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods LEAP (Wireless network) Lightweight Extensible Authentication Protocol (LEAP) is a proprietary EAP method developed by Cisco Systems, Inc., which uses a user ID and password for authentication. EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc.
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print™ • AirPrint • Mobile Printing for Windows • Mopria® Print Service • Brother iPrint&Scan • Near-Field Communication (NFC) 510
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cl
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Press (Web) or (Apps) on the touchscreen to use Brother Web Connect. Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services. 1 3 2 4 1. Printing 2. Scanning 3.
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Use Brother Web Connect to access online services from your Brother machine. Some of these web services offer business versions. To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Google Drive™ Evernote® Accessible Services Dropbox OneNote Brother Creative Center OneDrive Box PPTX JPEG JPEG PDF PDF DOCX DOCX XLSX XLSX PPTX PPTX Upload images saved on media JPEG - FaxForward to the online services JPEG JPEG (available only for certain countries and models) PDF PDF TIFF TIFF Upload scanned images • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea - - - Brother Web Connect supports only file names written in English.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management 515
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Brother Software Installation for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect The initial installation of Brother Web Connect requires a computer that has access to the Internet and has the Brother machine's software installed.
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW [Setting
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft Internet Explorer 8/11 for Windows and Safari 9 for Mac.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect • Set Up Brother Web Connect for Brother CreativeCenter 519
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.
Related Information • Set Up Brother Web Connect 521
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
2. Select the service you want to use. The actual screen may differ from the screen shown above. 3. Follow the on-screen instructions and apply for access. When finished, your temporary ID will appear. 4. Make a note of your temporary ID, as you will need it to register accounts to the machine. The temporary ID is valid for 24 hours. 5. Close the web browser.
Related Information • Set Up Brother Web Connect 525
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Swipe left or right or press d or c to display [Web]. Press [Web]. • If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Swipe left or right or press d or c to display the service with which you want to register. Press the service name. 3.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter. Brother CreativeCenter is not available in all countries.
Home > Mobile/Web Connect > Brother Web Connect > Scan and Upload Documents Using Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload your scanned photos and documents directly to a web service without using a computer. • When scanning and uploading JPEG files, monochrome scanning is not available. • When scanning and uploading Searchable PDF or Microsoft Office files, monochrome and grey scanning is not available.
3. Swipe left or right or press d or c to display the service that hosts the account to which you want to upload. Press the service name. 4. Swipe up or down or press a or b to display your account name, and then press it. 5. If the PIN entry screen appears, enter the four-digit PIN and press [OK]. 6. Press [Upload from Scanner]. This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation.
Home > Mobile/Web Connect > Brother Web Connect > Upload a Document from an External Memory Device Using Brother Web Connect Upload a Document from an External Memory Device Using Brother Web Connect Documents saved on media (such as a USB flash drive) connected to the machine can be uploaded directly to a web service. • Uploaded documents are saved in an album named From_BrotherDevice. • USB flash drive support is available only for some models.
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Swipe left or right or press d or c to display the service that hosts the account to which you want to upload. Press the service name. 4. Swipe up or down or press a or b to display your account name, and then press it. 5.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services For information on Brother CreativeCenter Templates, see Related Information. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press d or c to display [Web]. Press [Web].
2. Swipe left or right or press d or c to display the service that hosts the document you want to download and print. Press the service name. 3. Do one of the following: • To log on to the service with your account, swipe up or down or press a or b to display your account name, and then press it. If the PIN entry screen appears, enter the four-digit PIN and press [OK]. • To access the service as a guest user, swipe up or down or press a or b to display [Use Service as a Guest User], and then press it.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Brother CreativeCenter Templates Download and Print Brother CreativeCenter Templates Brother CreativeCenter is not available in all countries. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press d or c to display [Apps]. Press [Apps].
Home > Mobile/Web Connect > Brother Web Connect > Download and Save a Document to an External Memory Device Using Brother Web Connect Download and Save a Document to an External Memory Device Using Brother Web Connect JPEG, PDF and Microsoft Office files can be downloaded from a service and saved directly on media connected to the machine.
• An album is a collection of documents. However, the actual term may differ depending on the service you use. When using Evernote®, you must select the notebook, and then select the note. • Some services do not require documents to be saved in albums. For documents not saved in albums, select [Show Unsorted Files] or [Show Unsorted Photos] to select documents. You cannot download documents from other users if the documents are not saved in an album. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1 1. Web Service • Use the FaxForward to E-mail feature to automatically forward incoming faxes to an inbox as email attachments.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn On FaxForward to Cloud or E-mail Turn On FaxForward to Cloud or E-mail Turn on the FaxForward feature to automatically forward incoming faxes to either an online service or an inbox as email attachments. • This feature is available only for monochrome faxes.
• If you selected [Forward to Cloud], choose the online service you want to receive the faxes, and then specify your account name. • If you selected [Forward to E-mail], select the email address you want to receive the faxes as email attachments. 5. Follow the on-screen instructions to complete this operation.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn Off FaxForward to Cloud or E-mail Turn Off FaxForward to Cloud or E-mail Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments. If there are received faxes still in your machine's memory, you cannot turn off FaxForward. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Mobile/Web Connect > Google Cloud Print™ Google Cloud Print™ • Google Cloud Print™ Overview • Before Using Google Cloud Print™ • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 543
Home > Mobile/Web Connect > Google Cloud Print™ > Google Cloud Print™ Overview Google Cloud Print™ Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device. Printing from Android™ applications requires installing the Google Cloud Print™ application from the Google Play™ Store app. 1 2 3 4 1. Print request 2.
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ Before Using Google Cloud Print™ • Network Settings for Using Google Cloud Print™ • Register Your Machine with Google Cloud Print™ Using Google Chrome™ • Register Your Machine with Google Cloud Print™ Using Web Based Management 545
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ > Network Settings for Using Google Cloud Print™ Network Settings for Using Google Cloud Print™ In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ > Register Your Machine with Google Cloud Print™ Using Google Chrome™ Register Your Machine with Google Cloud Print™ Using Google Chrome™ Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account. Make sure your Brother machine is idle before starting the registration process.
Home > Mobile/Web Connect > Google Cloud Print™ > Before Using Google Cloud Print™ > Register Your Machine with Google Cloud Print™ Using Web Based Management Register Your Machine with Google Cloud Print™ Using Web Based Management Make sure you have already created a Google Account. If you do not have an account, use a computer or mobile device to access the Google website (https://accounts.google.com/signup) and create an account.
7. Make sure that Status is set to Enabled. Click Register. 8. When a confirmation message appears on your machine's LCD, press [OK]. If the confirmation message does not appear on your machine's LCD, repeat these steps. 9. Click Google. 10. The sign-in screen for Google Cloud Print™ appears. Sign in with your Google Account and follow the onscreen instructions to register your machine. 11.
Related Information • Before Using Google Cloud Print™ • Set the Date & Time • Configure Secure Function Lock 3.
Home > Mobile/Web Connect > Google Cloud Print™ > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine from the printer list. 6. Change print options, if needed. 7. Click Print.
Home > Mobile/Web Connect > Google Cloud Print™ > Print from Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or Apple device’s web browser. 3. Open the document that you want to print. 4. Tap the menu icon. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap Print.
Home > Mobile/Web Connect > Google Cloud Print™ > Print from Gmail™ Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service from your Android™ or Apple device’s web browser. 3. Open the email that you want to print. 4. Tap the menu icon. If Print appears beside the attachment name, you can also print the attachment. Tap Print, and then follow the instructions on your mobile device. 5. Tap Print. 6.
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint • Print Using AirPrint • Scan Using AirPrint • Send a Fax Using AirPrint (For MFC Models) 554
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer. For more information, visit Apple’s website.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint Before Using AirPrint • Network Settings for Using AirPrint • Disable and Enable AirPrint Using Web Based Management (Web Browser) 556
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint > Network Settings for Using AirPrint Network Settings for Using AirPrint In order to use AirPrint, your mobile device must connect to the wireless network to which your Brother machine is connected. AirPrint supports wireless connections that use infrastructure mode or Wi-Fi Direct®. To configure your mobile device for a wireless network, refer to your mobile device’s user’s guide.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint > Disable and Enable AirPrint Using Web Based Management (Web Browser) Disable and Enable AirPrint Using Web Based Management (Web Browser) Confirm that your Brother machine is connected to the same network as your computer. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.2 3. No password is required by default.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod Touch • Before Printing Using AirPrint (OS X) • Print Using AirPrint (OS X) 559
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod Touch Print from iPad, iPhone, or iPod Touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6. If a different machine (or no printer) is selected, tap Printer.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Before Printing Using AirPrint (OS X) Before Printing Using AirPrint (OS X) Before printing using OS X, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners. 3. Click the + icon below the Printers pane on the left. 4. Click Add Printer or Scanner…. The Add screen appears. 5.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (OS X) Print Using AirPrint (OS X) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your Brother machine is in the printer list on your Mac computer. 1. Make sure your Brother machine is turned on. 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4.
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint Scan Using AirPrint • Before Scanning Using AirPrint (OS X) • Scan Using AirPrint (OS X) 563
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint > Before Scanning Using AirPrint (OS X) Before Scanning Using AirPrint (OS X) • Before scanning using OS X, add your Brother machine to the scanner list on your Mac computer. • Monochrome scan is not currently supported by OS X v10.9. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Scanners pane on the left. 4. Click Add Printer or Scanner…. The Add screen appears. 5.
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint > Scan Using AirPrint (OS X) Scan Using AirPrint (OS X) Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple Menu. 3. Click Printers & Scanners. 4. Select your Brother machine from the scanner list. 5. Click the Scan tab, and then click the Open Scanner… button. The Scanner screen appears. 6.
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) Send a Fax Using AirPrint (For MFC Models) • Before Sending a Fax Using AirPrint (OS X) • Send a Fax Using AirPrint (OS X) 566
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) > Before Sending a Fax Using AirPrint (OS X) Before Sending a Fax Using AirPrint (OS X) Before sending a fax, add your Brother machine to the printer list on your Mac computer. Make sure your Brother machine is connected to the telephone line and works correctly. 1. Select System Preferences from the Apple Menu. 2. Click Print & Scan or Printers & Scanners. 3. Click the + icon below the Printers pane on the left. 4.
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (For MFC Models) > Send a Fax Using AirPrint (OS X) Send a Fax Using AirPrint (OS X) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only monochrome fax documents. • Your machine supports the Secure Function Lock feature. Sending faxes via AirPrint is not available if Fax Tx for each user is restricted. 1.
Home > Mobile/Web Connect > Mobile Printing for Windows Mobile Printing for Windows Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function. 2 1 3 1. Windows mobile device (Windows 10 Mobile or later) 2. Wi-Fi® connection 3.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices (Android™ version 4.4 or later) developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. Many native Android™ apps, including Google Chrome™, Gmail™, and Gallery, support printing. 2 1 3 1. Android™ 4.4 or later 2. Wi-Fi® Connection 3.
Home > Mobile/Web Connect > Brother iPrint&Scan Brother iPrint&Scan Use Brother iPrint&Scan to print and scan from various mobile devices. • For Android™ Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Android™ device, without using a computer. Download and install Brother iPrint&Scan from the Google Play™ Store app. • For Apple Devices Brother iPrint&Scan allows you to use features of your Brother machine directly from your Apple device.
Home > Mobile/Web Connect > Near-Field Communication (NFC) Near-Field Communication (NFC) Related Models: MFC-J5930DW Near-Field Communication (NFC) allows for simple transactions, data exchange and wireless connections between two devices that are close to each other.
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications.
Home > ControlCenter > ControlCenter4 (Windows) ControlCenter4 (Windows) • Change the Operation Mode in ControlCenter4 (Windows) • Scan Using ControlCenter4 Home Mode (Windows) • Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows) 574
Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode • Home Mode ControlCenter4 Home Mode lets you access your machine's main features easily.
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select Mode Select. 3. The mode selection dialog box appears. Select either the Home Mode or Advanced Mode option. 4. Click OK.
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features.
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customise one-button scan actions.
Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Remote Setup button. 4. Configure the settings as needed. Export Click to save the current configuration settings to a file.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customised tabs, each including up to five customised buttons, with your preferred settings. Select Advanced Mode as the mode setting for ControlCenter4. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Configuration button, and then select Create custom tab.
Related Information • ControlCenter4 (Windows) 582
Home > ControlCenter > ControlCenter2 (Mac) ControlCenter2 (Mac) • Scan Using ControlCenter2 (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Turn the AutoLoad Feature On (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac) 583
Home > ControlCenter > ControlCenter2 (Mac) > Scan Using ControlCenter2 (Mac) Scan Using ControlCenter2 (Mac) Use Brother's ControlCenter software to scan photos and save them as JPEGs, PDFs, or other file formats.
Home > ControlCenter > ControlCenter2 (Mac) > Set Up the Brother Machine Using ControlCenter2 (Mac) Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Click the DEVICE SETTINGS tab. 3. Click the Remote Setup button. The Remote Setup Program screen appears. 4.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, enter the correct data again, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > ControlCenter > ControlCenter2 (Mac) > Turn the AutoLoad Feature On (Mac) Turn the AutoLoad Feature On (Mac) Turn AutoLoad on to launch ControlCenter2 automatically each time you start your Mac. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Click the Configuration button, and then select Preferences. 3. Select the Start ControlCenter on computer startup check box. 4. Click OK.
Home > Troubleshooting Troubleshooting If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at support.brother.com. Click FAQs & Troubleshooting and search for your model name.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself.
Error Message Cause Action Cannot Detect Ink Volume If you are using non Brother Original ink, the machine may not detect the ink volume. Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer. Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line.
Error Message Cause Action High Temperature The room temperature is too high. After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down. Hub is Unusable. A hub or USB flash drive with hub has been connected to the USB direct interface. Hubs, including a USB flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. Ink Absorber NearFull The ink absorber box or flushing box is nearly full.
Error Message Cause Jam Front/Manual Feed Slot Jam Tray2 Repeat Jam XX Action See Related Information: Remove Paper Scraps. The paper guides are not set to the correct paper size. Make sure the paper guides are set to the correct paper size. The machine's paper support is not set correctly. Make sure the paper support is fully inserted into the machine. See Related Information: Paper is Jammed in the Front of the Machine.
Error Message Cause No Paper Fed [Tray #2] Action • Remove and reload the paper, and then follow the LCD instructions. See Related Information: Load Paper. The paper was not inserted in the centre position of the manual feed slot. Remove the paper and reinsert it in the centre of the manual feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed correctly.
Error Message Cause Action 3. After you have checked the paper size and the paper orientation, follow the LCD instructions. If printing from your computer, make sure the paper size you selected in the printer driver matches the size of paper in the tray. See Related Information: Print Settings (Windows) or Print Options (Mac). Paper Tray not detected The paper tray is not completely inserted. Slowly push the paper tray completely into the machine.
Error Message Cause Action You can try additional paper jam clear operations. See Related Information: Remove Paper Scraps. (If you cannot print received faxes, transfer them to another fax machine or to your computer.) See Related Information: Transfer Your Faxes or Fax Journal Report. Unable to Scan XX The machine has a mechanical problem. Disconnect the machine from the power for several minutes, and then reconnect it.
Error Message Cause Action If the paper type is set to Plain Paper you can make copies in monochrome. • Faxing If the paper type is set to Plain Paper, the machine will receive and print the faxes in monochrome. Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges.
Error Message Cause Action Data Remaining in Memory Print data is left in the machine's memory. Press Disconnected The other person or other person's fax machine stopped the call. . The machine will cancel the job and clear it from the memory. Try to print again. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). See Related Information: Telephone Line Interference/VoIP.
Error Message Cause Action frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of nonBrother supplies may not be covered under the stated product warranty. Ink Low One or more of the ink cartridges are near the end of their lives.
Error Message Cause Action • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. No File The USB flash drive in the media drive does not contain a .JPG file. Put the correct USB flash drive into the slot again.
Error Message Cause Action See Related Information: Turn Off Memory Receive. • Print the faxes stored in the memory. See Related Information: Print a Fax Stored in the Machine's Memory. Paper Low Tray #1 The paper tray is nearly empty. Paper Low Tray #2 Paper Size Mismatch Refill the paper in the paper tray indicated on the LCD. Paper Size Mismatch [Tray #1] The paper size setting does not match the 1. Check that the paper size you selected size of paper in the tray.
Error Message Cause Action Touchscreen Initialisation Failed The touchscreen was pressed before the power on initialisation was completed. Make sure nothing is touching or resting on the touchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the touchscreen and its frame. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris.
• Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn FaxAbility Off or On • Turn off Distinctive Ring • Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer Jam or Paper Jam • Paper is Jammed in
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Unable to Clean XX] • [Unable to Initialize XX] • [Unable to Print XX] • [Unable to Scan XX] We recommend transferring your faxes to another fax machine or to your computer. See Related Information: Transfer Faxes to Another Fax Machine. See Related Information: Transfer Faxes to Your Computer.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press 2. Press to interrupt the error temporarily. [Settings] > [All Settings] > [Service] > [Data Transfer] > [Fax Transfer]. 3.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer You can transfer the faxes from your machine's memory to your computer. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer.
When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer. If Fax Preview is set to Off, you will be asked if you want to print backup copies. Press [Yes] to transfer all faxes in the memory to your computer.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press 2. Press to interrupt the error temporarily.
Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at support.brother.com.
Authentication Error Error Messages Cause Action Authentication Error 01 The PIN you entered to access the account is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine. Enter the correct PIN. The temporary ID that was entered is incorrect . Enter the correct temporary ID. The temporary ID that was entered has expired. A temporary ID is valid for 24 hours.
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed in the Bottom of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 610
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Open the ADF cover. 3. Remove the jammed document by pulling it upwards. 4. Close the ADF cover. 5. Press . IMPORTANT To avoid future document jams, close the ADF cover correctly by pressing it down in the centre.
Home > Troubleshooting > Document Jams > Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the ADF document support, and remove the jammed paper. 3. Press .
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper that is not jammed from the ADF. 2. Lift the document cover. 3. Pull the jammed document out to the right. 4. Close the document cover. 5. Press .
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3. Close the document cover. 4. Press .
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: • [Jam Front/Rear], [Repeat Jam Front/Rear] • [Jam Front], [Repeat Jam Front] • [Jam Front/MP Tray], [Repeat Jam Front/MP Tray] • [Jam Front/Manual Feed Slot], [Repeat Jam Front/Manual Feed] 1. Unplug the machine from the electrical socket. 2.
If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the Jam Clear Flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. 1 When finished, continue with the next step. 5. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. 1 6. Slowly pull the jammed paper (1) out of the machine.
1 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). 1 2 When finished, continue with the next step. IMPORTANT • If the print head is in the right corner as shown in the illustration, you cannot move the print head. Close the scanner cover, and then reconnect the power cord.
• If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 7. Gently close the scanner cover using the finger holds on each side. 8. If your LCD error message was [Jam Front/Rear] or [Repeat Jam Front/Rear], do the following: a. Open the Jam Clear Cover (1) at the back of the machine. 1 b. Make sure you look carefully inside for jammed paper and slowly pull it out of the machine. c. Close the Jam Clear Cover. Make sure the cover is closed completely.
9. If your LCD error message was [Jam Front/MP Tray] or [Repeat Jam Front/MP Tray], make sure you look carefully inside the MP tray for jammed paper. Push the release lever (1) towards the back of the machine, and then slowly pull the jammed paper out of the MP tray. 1 10. If your LCD error message was [Jam Front/Manual Feed Slot] or [Repeat Jam Front/Manual Feed], make sure you look carefully inside the manual feed slot for jammed paper and slowly pull it out of the machine. 11.
13. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: • [Jam Rear], [Repeat Jam Rear] • [Jam MP Tray], [Repeat Jam MP Tray] • [Jam Manual Feed Slot], [Repeat Jam Manual Feed Slot] • [Jam Tray2], [Repeat Jam Tray2] 1. Unplug the machine from the electrical socket. 2. If the paper is loaded in the MP tray, remove the paper.
c. Close the Jam Clear Cover. Make sure the cover is closed completely. 5. If your LCD error message was [Jam MP Tray] or [Repeat Jam MP Tray], push the release lever (1) towards the back of the machine, and then slowly pull the jammed paper out of the MP tray. 1 6. If your LCD error message was [Jam Manual Feed Slot] or [Repeat Jam Manual Feed Slot], slowly pull the jammed paper out of the manual feed slot. 7.
1 8. Slowly pull the jammed paper (1) out of the machine. 1 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). 1 2 When finished, continue with the next step. IMPORTANT • If the print head is in the right corner as shown in the illustration, you cannot move the print head.
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 9. Gently close the scanner cover using the finger holds on each side. 10. (MFC-J2330DW/MFC-J5330DW) Slowly push Tray #1 completely into the machine. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW) Slowly push Tray #1 and Tray #2 (if removed) completely into the machine. 11.
If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps.
Home > Troubleshooting > Printer Jam or Paper Jam > Remove Paper Scraps Remove Paper Scraps >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps. Press [Yes] to return to the Home screen. 2. Press [Settings] > [Maintenance] > [Remove Paper Scraps]. 3. Follow the instructions on the LCD to locate and remove the jammed paper.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine For technical help, you must contact Brother customer support. If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit support.brother.com.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems Printing Difficulties Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected. Check to see if the machine's display is showing an error message. See Related Information: Error and Maintenance Messages.
Difficulties Suggestions Click • /Start > Devices and Printers > Printers and Faxes. Windows 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows 10 Click > All apps > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers.
Difficulties Suggestions Make sure you are using Brother Original ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources. Make sure you are using one of the recommended types of paper. See Related Information: Acceptable Paper and Other Print Media. The recommended environment for your machine is between 20 °C to 33 °C. White lines appear in text or graphics. Clean the print head.
Difficulties Suggestions See Related Information: Change the Paper Size and Paper Type. If you use glossy photo paper, make sure the paper type setting is correct. Stains appear on the reverse side Make sure the printer platen is not dirty with ink. or at the bottom of the page. See Related Information: Clean the Machine's Printer Platen. Make sure you are using Brother Original ink. Make sure you are using the paper support flap. See Related Information: Load Paper.
Difficulties Suggestions There is a paper jam. See Related Information: Printer Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. Use the jam prevention settings. For copying See Related Information: Change the Print Setting Options When Having Printing Problems. For printing See Related Information: Prevent Smudged Printouts and Paper Jams (Windows) or Prevent Smudged Printouts and Paper Jams (Mac). Paper jam reoccurs.
• Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Load Paper • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam • Shrink Page Size of an Oversized Incoming Fax • Paper Weight and Thickness • Print Settings (Windows) • Print Options (Mac) • Print a Photo (Mac) • Prevent Smudged Printouts and Paper Jams (Windows) • Prevent Smudged Printouts and Paper Jams (Mac) • Clean th
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems Telephone and Fax problems Telephone Line or Connections Difficulties Suggestions Dialling does not work. (No dial tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. Make sure your machine has a dial tone by pressing the Hook button in Fax mode.
Difficulties Suggestions Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, we recommend using a separate telephone line with no custom features. Receiving Faxes Difficulties Suggestions Cannot receive a fax.
Difficulties Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1. Connect the external TAD as shown in the illustration. See Related Information: External TAD (Telephone Answering Device). 2. Set your answering machine to answer in one or two rings. 3. Record the outgoing message on your answering machine.
Difficulties Suggestions See Related Information: Turn Off Memory Receive. See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. (Available only for some countries.) If you connect your machine to a PBX or ISDN line, set the menu setting of Telephone Line Type to your telephone line type. See Related Information: Set the Telephone Line Type.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Dial Tone]. 2. Press [Detection] or [No Detection]. 3. Press .
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimise errors in fax operations. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems Copying Difficulties Difficulties Suggestions Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings. Black lines or streaks appear in copies. Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them. A A Black marks or spots appear in copies.
Difficulties Suggestions Part of my photo is missing when printed. Make sure Borderless printing and Cropping are turned off. See Related Information: Print Borderless Photos from a USB Flash Drive. See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the computer screen. Make sure the machine is not showing an error message on the machine's display.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Troubleshooting 643
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows Vista/Windows 7/Windows 8/Windows 10 You must log on with Administrator rights.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report 645
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Cannot Complete the Wireless Network Setup Configuration I Cannot Complete the Wireless Network Setup Configuration Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to resolve the problem, follow the instructions below: Investigate the problem using the WLAN Report. Cause Action Your security settings (SSID/ • Network Key) are not correct.
Cause Action Direct configuration, do the following: • Interface If you are using your Brother machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network Cause Action Interface Your security software blocks your machine's access to the network. (The Network scanning feature does not work. ) • Wired/Wireless Windows Configure the third-party Security/Firewall Software to allow Network scanning.
Cause Action - Interface Windows Vista Click (Start) > Control Panel > Hardware and Sound > Printers. - Windows 7 Click (Start) > Devices and Printers > Printers and Faxes. - Windows 8 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. - Windows 10 Click > All apps > Windows System > Control Panel.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My Network Devices are Working Correctly I Want to Check that My Network Devices are Working Correctly Check Action Interface Wired/Wireless Check that your Brother Check the following: machine, access point/ • The power cord is connected correctly and the Brother machine is router, or network hub is turned on. turned on.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My Network Devices are Working Correctly > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly.
• My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network 652
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Google Cloud Print™ Problems Google Cloud Print™ Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. Confirm that Google Cloud Print™ is enabled. Confirm that your machine is registered with Google Cloud Print™. If it is not registered, try to register again. I cannot print. Make sure your machine is turned on. Confirm your network settings.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information. Move the mobile device closer to the wireless access point/router, or to your Brother machine. I cannot print. Make sure your Brother machine is turned on. Confirm the network settings. See Related Information.
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options: • [Serial No.] Check your machine's serial number. • [Firmware Version] Check your machine's firmware version.
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine. MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3.
Home > Troubleshooting > Reset Your Brother Machine > Reset Functions Overview Reset Functions Overview The following reset functions are available: 1. [Machine Reset] You can reset all the machine’s settings that you have changed, such as Date and Time and Ring Delay. The Address Book, Fax Reports, and Call History will remain. 2. [Network] Reset the print server back to its default factory settings (includes Password and IP Address information). 3.
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine 658
Home > Routine Maintenance > Replace the Ink Cartridges Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message. The LCD displays which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 1 • Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine. 4. Insert the ink cartridge in the direction of the arrow on the label. Each colour has its own correct position.
5. Gently push the area marked “PUSH” until the ink cartridge locks into place, and then close the ink cartridge cover. The machine will automatically reset the ink dot counter. • If you replaced an ink cartridge, for example, the Black cartridge, the LCD may ask you to verify that it is a brand new one (for example, [Did you change Black]). For each new cartridge you installed, select [Yes] to reset the ink dot counter for that colour.
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) • Clean the Machine's LCD • Clean the Outside of the Machine • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Base Pad • Clean the Paper Pick-up Rollers • Clean the Paper Pick-up Rollers for Paper Tray #2 662
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water. 1 3 2 3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with water. 1 2 4.
In addition to cleaning the scanner glass and glass strip with a non-flammable glass cleaner, run your fingertip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt. When there is a spot of dirt or correction fluid on the glass strip, the printed sample shows a vertical line.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Related Information • Clean Your Brother Machine • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) 666
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Windows) Clean the Print Head from Your Computer (Windows) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Mac) Clean the Print Head from Your Computer (Mac) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Select System Preferences from the Apple menu. 2. Select Printers & Scanners, and then select the machine. 3. Click the Options & Supplies button. 4.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off. 2. Clean the LCD with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. • DO NOT use cleaning materials that contain ammonia. • DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. 1. If the paper support flap is open, close it, and then close the paper support. 2.
6. Replace the tray top cover and slowly push the paper tray completely into the machine.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock. 1. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. 2. Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the electrical socket. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine as shown by the arrow. 1 4.
2 1 7. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 8. Slowly push the paper tray completely into the machine. 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper trays (1) completely out of the machine as shown by the arrow. 1 1 3. Clean the Base Pad (1) with a soft lint-free cloth moistened with water.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. 1. Unplug the machine from the electrical socket. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine as shown by the arrow. 1 4.
7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #2 Clean the Paper Pick-up Rollers for Paper Tray #2 Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Unplug the machine from the electrical socket. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull tray #2 (1) completely out of the machine as shown by the arrow. 1 4.
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Check the Ink Volume • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status from Your Computer (Mac) 679
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Ink] > [Improve Print Quality] > [Check Print Quality].
If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. When a print head nozzle is clogged, the printed sample looks like this.
Poor 5. The touchscreen asks you to check the print quality of each colour. Press the number of the pattern (1–4) that most closely matches the printing result. 6. Do one of the following: • If print head cleaning is needed, press [Start] to start the cleaning procedure. • If print head cleaning is not needed, the Maintenance screen reappears on the touchscreen. Press . 7. After the cleaning procedure is finished, the touchscreen asks if you want to print the Print Quality Check Sheet again.
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Ink] > [Improve Print Quality] > [Alignment].
You can also press [Settings] > [Maintenance] > [Improve Print Quality] > [Alignment]. 2. Press [Next]. 3. Swipe up or down or press a or b to display the paper size that needs a print alignment adjustment, and then press it. 4. Press [Basic alignment] or [Advanced alignment]. 5. Load the selected paper size in the tray, and then press [Start]. The machine prints the Alignment Check Sheet. (A) 6.
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Computer (Windows) Check the Print Alignment from Your Computer (Windows) If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. 1. Do one of the following: • For Windows Vista and Windows Server 2008 Click • For Windows 7 and Windows Server 2008 R2 Click • (Start) > Control Panel > Hardware and Sound > Printers. (Start) > Devices and Printers.
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Computer (Mac) Check the Print Alignment from Your Computer (Mac) If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). For more page setup options, click the Show Details button. 3.
Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume Check the Ink Volume Although an ink volume icon appears on the machine's LCD, you can use the ink menu to see a large graph showing the ink left in each cartridge. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Ink] > [Ink Volume]. The touchscreen displays the ink volume. • You can also press [Settings] > [Maintenance] > [Ink Volume].
Related Information • Check Your Brother Machine • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) • Print a Document (Mac) • Monitor Machine Status from Your Computer (Windows) 688
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) Monitor Machine Status from Your Computer (Windows) The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices; it allows you to get immediate notification of errors. • Do one of the following: icon in the task tray. - Double-click the - Windows Vista and Windows 7 Click (Start) > All Programs > Brother > Brother Utilities.
• Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) • Cancel a Print Job (Windows) • Check the Ink Volume 690
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon indicates an error has occurred. • A grey icon indicates the machine is offline.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Show Status Monitor Feature (Windows) Turn Off the Show Status Monitor Feature (Windows) The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC. To turn it off, follow these steps: 1.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Mac) Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management. 1. Select System Preferences from the Apple menu. 2. Select Printers & Scanners, and then select the machine. 3.
Icon Description There is a problem with the ink cartridge.
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Ink] > [Improve Print Quality] > [Correct Paper Feed]. You can also press [Settings] > [Maintenance] > [Improve Print Quality] > [Correct Paper Feed]. 2. Press the [Next] button, and then follow the instructions on the touchscreen.
Home > Routine Maintenance > Change the Print Setting Options When Having Printing Problems Change the Print Setting Options When Having Printing Problems If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower. These options are available only when performing operations from the machine, such as copying. When printing from your computer, change the settings in the printer driver.
• Prevent Smudged Printouts and Paper Jams (Mac) • Check the Print Alignment from Your Computer (Windows) • Check the Print Alignment from Your Computer (Mac) • Print Settings (Windows) • Print Options (Mac) 698
Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. • The machine should be adequately insured with the carrier. IMPORTANT It is important to allow the machine to “park” the print head after a print job.
IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) clicks securely into place (2). 1 2 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 9. Wrap the machine in the bag. 10. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton.
11. Close the carton and tape it shut.
Home > Machine Settings Machine Settings Customise settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favourite Settings as a Shortcut • Print Reports • Settings and Features Tables 703
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) will be lost. • The date and time and programmed fax timer jobs (for example: Delayed Fax) will be retained for approximately 24 hours. • Other fax jobs in the machine's memory will not be lost.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Change for Daylight Saving Time Manually • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date & Time • Set the Time Zone • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Set Your Station ID • Set Tone or Pulse Dialling Mode • Set a Prefix Dial Before Eve
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options: Option Description Ring Adjust the ring volume. Beep Adjust the volume when you press a button, make a mistake, or after you send or receive a fax.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the autumn. Make sure you have set the correct date and time in the [Date & Time] setting. This feature is available only in some countries.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Manually Change for Daylight Saving Time Manually You can program the machine to change for Daylight Saving Time. When selecting [Forward Hour] it will forward the time by an hour and backward one hour when selecting [Backward Hour]. Make sure you have set the correct date and time in the [Date & Time] setting. This feature is available only in some countries.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can save power consumption. Set the amount of time that the machine will be in Sleep Mode before it automatically powers off. When this feature is set to [Off], you must power off the machine manually. To turn on the machine after the Auto Power Off feature has turned it Off, press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date & Time Set the Date & Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings]. 2. Press [Date & Time]. 3. Press [Date]. 4.
(For example, enter 19:45 for 7:45 PM.) 11. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings]. 2. Press [Date & Time] > [Time Zone]. 3. Enter your time zone. 4. Press [OK]. 5. Press . MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Press [Settings]. [Date & Time] > [Time Zone]. 2. Press 3. Enter your time zone.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Backlight]. 2. Press the [Light], [Med], or [Dark] option. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [General Setup] > [LCD Settings] > [Dim Timer]. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Station ID]. 2. Press [Fax]. 3. Enter your fax number (up to 20 digits) on the touchscreen, and then press [OK]. 4. Press [Name]. 5.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialling Mode Set Tone or Pulse Dialling Mode Your Brother machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode. This feature is not available in some countries. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW [Settings] > [All Settings] > [Initial Setup] > [Tone/Pulse]. 1.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set a Prefix Dial Before Every Fax Number Set a Prefix Dial Before Every Fax Number The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number, use this setting to automatically dial 9 for every fax you send. • This feature is not available in some countries.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialling a Wrong Number (Dial Restriction) Prevent Dialling a Wrong Number (Dial Restriction) This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialling when you use the dial pad, Address Book, Shortcuts and LDAP search. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1.
Option Description Enter # Twice The machine will prompt you to re-enter the number. If you re-enter the same number correctly, the machine will start dialling. If you re-enter the wrong number, the touchscreen will show an error message. On The machine will restrict all fax sending and outbound calls for that dialling method. Off The machine does not restrict the dialling method.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [Quiet Mode]. 2. Press [On] or [Off]. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW [Settings] > [All Settings] > [Initial Setup] > [Local Language]. 1. Press 2. Press your language. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J2330DW/MFC-J5330DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2. Press [QWERTY] or [ABC]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts 724
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them. Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut.
When adding Fax or Scan to Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts You can change the settings in a Shortcut. You cannot change a Web Connect Shortcut or Apps Shortcut. If you need to change them, delete them, and then add a new Shortcut. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Shortcuts]. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax problems 728
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verify The Transmission Verify prints a Transmission Verification Report for your last transmission. Address Book The Address Book report prints an alphabetical list of names and numbers stored in the Address Book memory. Fax Journal The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3. Press [Yes]. 4. Press . MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 1. Press [Settings] > [All Settings] > [Print Reports]. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7"(67.5 mm) Touchpanel models) • Features Tables (2.7"(67.5 mm) Touchpanel models) • Settings Tables (3.7"(93.4 mm) Touch Panel models) • Features Tables (3.7"(93.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7"(67.5 mm) Touchpanel models) Settings Tables (2.7"(67.5 mm) Touchpanel models) Related Models: MFC-J2330DW/MFC-J5330DW These tables will help you understand your machine's menu selections and options. [Settings] Level 1 (Date & Time) Level 2 Level 3 Descriptions Date - Time - Add the date and time on the screen and in the headings of the faxes you send.
Level 1 Level 2 Level 3 Descriptions Tray Setting Paper Size - Set the size of paper in the paper tray. Fax Preview - - View received faxes on the LCD. All Settings - - Configure the detailed settings. [Settings] > [All Settings] > [General Setup] Level 1 Level 2 Level 3 Descriptions Maintenance Improve Print Quality - Check and correct the print quality, alignment and paper feeding according to the LCD instructions.
[Settings] > [All Settings] > [Shortcut Settings] Level 1 Level 2 Descriptions (Select shortcut button.) Rename Change the shortcut name. Edit Change the shortcut settings. Delete Delete the shortcut. [Settings] > [All Settings] > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay - Set the number of rings before the machine answers in Fax Only or Fax/Tel mode. Receive Mode - Select the Receive Mode that best suits your needs.
Level 1 Level 2 Level 3 Descriptions Miscellaneous Distinctive - Use with telephone company distinctive ringing service allows you to have a voice number and fax number on the one phone line. - If you have FaxAbility from Telecom, use this function to store the ringing pattern of your fax number. (For some countries) FaxAbility (For New Zealand only) And if you set in to On, you should use the registered number only.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN TCP/IP WINS Server - Specify the IP address of the primary or secondary WINS server. DNS Server - Specify the IP address of the primary or secondary DNS server. APIPA - Set the machine to allocate the IP address from the link-local address range automatically. IPv6 - Turn the IPv6 protocol on or off for a wireless LAN. To use the IPv6 protocol, go to the Brother Solutions Center at support.brother.com for more information.
Level 1 Level 2 Level 3 Level 4 Descriptions Wi-Fi Direct Status Information Status - View the current Wi-Fi Direct network status. Signal - View the current Wi-Fi Direct network signal strength. When your machine acts as Group Owner, the LCD always indicates a strong signal. E-mail/IFAX I/F Enable - - Turn the Wi-Fi Direct connection on or off. Mail Address - - Enter the email address. (Available after Internet Fax (I-Fax) is Setup Server downloaded.
Level 1 Level 2 Level 3 E-mail/IFAX Setup Mail TX Sender Subject (Available after Internet Fax (I-Fax) is downloaded.) Size Limit Web Connect Settings Descriptions - View the subject. Size Limit Limit the size of email documents. Maximum Size(MB) Notification - Send notification messages. Relay Broadcast - Relay a document to another fax machine. Relay Domain - Register the Domain name. Relay Report - Print the relay Broadcast Report.
Level 1 Level 2 Descriptions Firmware Update - Update your machine to the latest firmware. Firmware Auto Check - View firmware information on the Home screen. [Settings] > [All Settings] > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Add the date and time on the screen and in the headings of the faxes you send. Time Clock Type Select the time format (12-hour or 24-hour). Auto Daylight Set the machine to change automatically for Daylight Saving Time.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7"(67.5 mm) Touchpanel models) Features Tables (2.7"(67.5 mm) Touchpanel models) Related Models: MFC-J2330DW/MFC-J5330DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Level 3 Descriptions Redial(Pause) - - Redial the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the LCD.
Level 1 Level 2 Level 3 Descriptions Options Batch TX - Combine delayed faxes to the same fax number at the same time of day into one transmission. Real Time TX - Send a fax without using the memory. Overseas Mode - Set to On if you have difficulty sending faxes overseas. Call History Redial Redial the last number you dialled. Outgoing Call Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it.
Level 1 Level 2 Sending Faxes Address Book Call History Level 3 Level 4 change and delete Address Book numbers. - Apply Start sending a fax using the Address Book. Redial - Redial the last number you dialled. Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it.
Level 1 Level 2 Level 3 Level 4 Descriptions Sending Faxes Options Factory Reset - Restore all settings back to the factory settings. Save as Shortcut - - Save the current settings as a shortcut. Print/Delete Print All(New Faxes) - Print the new received faxes. Print All(Old Faxes) - Print the old received faxes. Delete All(New Faxes) - Delete the new received faxes. Delete All(Old Faxes) - Delete the old received faxes.
Level 1 Level 2 Level 3 Descriptions Options Enlarge/Reduce Reduce Select a reduction ratio for the next copy. Fit to Page Adjust the copy size to fit on the paper size you have set. Custom(25-400%) Enter an enlargement or reduction ratio. Density - Adjust the density. Stack/Sort - Select to stack or sort multiple copies. Page Layout - Make N in 1, 2 in 1 ID, or Poster copies. 2-sided Copy - Turn off or turn on 2-sided copying and select flip on long edge or flip on short edge.
Level 1 Level 2 Level 3 Level 4 Descriptions to E-mail Server Manual Next Options Send scanned data to an email server by allowing your machine to communicate with your network and mail server. Other Scan to Actions - - Scan documents directly to an FTP server. (Select Profile name) Options - Save as Shortcut - Other Scan to Actions - - (Select Profile name) Options - Save as Shortcut - to Web - - - Upload the scanned data to an Internet service.
Level 1 Level 2 Level 3 Level 4 Descriptions Web - - - Connect the Brother machine to an Internet service. [A3 Copy Shortcuts] Level 1 Level 2 A3 2in1 Options Quality A4 ⇒ A3 A4 + Note(L) A4 + Note(P) A4 + Grid Level 3 Descriptions Select the Copy resolution for your document type. Paper Type View the available paper type. Paper Size Set the size of paper in the paper tray. Density Adjust the density.
Level 1 Level 2 Level 3 Descriptions This list appears when each Shortcut icon is pressed for 2 seconds. Delete - Delete the shortcut. Edit/Delete (Select shortcut button.) Rename Change the shortcut name. Edit Change the shortcut settings. Delete Delete the shortcut. [Ink] Level 1 Level 2 Descriptions Ink Volume - Check the available ink volume. Ink Cartridge Model - Check your ink cartridge numbers.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (3.7"(93.4 mm) Touch Panel models) Settings Tables (3.7"(93.4 mm) Touch Panel models) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW The Settings tables will help you understand the menu selections and options found in the machine’s programs.
Level 1 Level 3 Descriptions Tray Setting Tray #1 Paper Size Set the size of paper in paper tray #1. Tray #2 Paper Size Set the size of paper in paper tray #2. MP Tray Paper Type Set the type of paper in the MP tray. Paper Size Set the size of paper in the MP tray. - - View received faxes on the LCD. All Settings - - Configure the detailed settings.
Level 1 Level 2 Level 3 Descriptions Volume Ring - Adjust the ring volume. Beep - Adjust the beeper volume. Speaker - Adjust the speaker volume. Backlight - Adjust the brightness of the LCD backlight. Dim Timer - Set how long the LCD backlight stays on after the last finger press. - Set the screen that is displayed when you press LCD Settings Screen Settings Home Screen (Home). Copy Screen - Set the default Copy screen settings.
Level 1 Level 2 Level 3 Descriptions Setup Receive Set the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or the cloud service. If you select Fax Forward, or Forward to Cloud, you can turn on the Backup Print safety feature. Report Setting Fax Rx Stamp - Print the received time and date on the top of received faxes. XMIT Report - Select the initial setup for the Transmission Verification Report.
[Settings] > [All Settings] > [Network] Level 1 Level 2 Level 3 Level 4 Descriptions Wired LAN TCP/IP BOOT Method - Select the BOOT method that best suits your needs. IP Address - Enter the IP address. Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address. Node Name - Enter the Node name. WINS Configuration - Select the WINS configuration mode. WINS Server - Specify the IP address of the primary or secondary WINS server.
Level 1 Level 2 Level 3 Level 4 Descriptions WLAN Setup Wizard - - Configure your internal print server manually. WLAN Assistant - - Configure your wireless network settings using the Brother CD-ROM. WPS - - Configure your wireless network settings using the onebutton push method. WPS w/ PIN Code - - Configure your wireless network settings using WPS with a PIN. WLAN Status Status - View the current wireless network status.
Level 1 Level 2 Level 3 Level 4 E-mail/IFAX Setup Server SMTP Auth. for SMTP Select the Security method for email notification. (Available after Internet Fax (I-Fax) is downloaded.) POP3/IMAP4 Descriptions SSL/TLS Send or receive an email via an email server that requires secure SSL/TLS communication. Verify Certification Verify the SMTP Server Certificate automatically. Protocol Select the protocol for receiving an email from the server. Server Enter the server name and address.
Level 1 Level 2 Level 3 Level 4 Descriptions Message from Brother Message from Brother - - Display messages and notifications from Brother. Status - - Proxy Settings Proxy Connection - Address - Port - User Name - Password - Web Connect Settings Change the Web connection settings. Network I/F - - - Select the network connection type. Network Reset - - - Restore all network settings back to the factory settings.
Level 1 Level 2 Date & Time (Available only for some countries.) Station ID Time Zone Set your time zone. Fax Enter your name and fax number so it appears on each page you fax. Name Tone/Pulse Descriptions - Select the dialling mode. Fax Auto Redial - Set the machine to redial the last fax number if the fax did not go through because the line was busy. Dial Tone - Shorten the dial tone detect pause.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (3.7"(93.4 mm) Touch Panel models) Features Tables (3.7"(93.4 mm) Touch Panel models) Related Models: MFC-J2730DW/MFC-J5730DW/MFC-J5930DW [Fax] (When [Fax Preview] is [Off]) Level 1 Level 2 Address Book Level 3 Descriptions - When LDAP is off, the search will be within the Local Address Book.
Level 1 Level 2 Level 3 Descriptions Save as Shortcut - - Save the current settings as a shortcut. [Fax] (When [Fax Preview] is [On]) Level 1 Level 2 Sending Faxes Address Book Level 3 Level 4 Descriptions - When LDAP is off, the search will be within the Local Address Book. (Search:) When LDAP is on, the search will be within the Local Address Book and LDAP Server. Detail (This will appear only when LDAP is on.) View detailed information about the selected address.
Level 1 Level 2 Level 3 Level 4 Descriptions Sending Faxes Options Set New Default - Save your settings as the default. Factory Reset - Restore all settings back to the factory settings. Save as Shortcut - - Save the current settings as a shortcut. Print/ Delete Print All(New Faxes) - Print the new received faxes. Print All(Old Faxes) - Print the old received faxes. Delete All(New Faxes) - Delete the new received faxes. Delete All(Old Faxes) - Delete the old received faxes.
Level 1 Level 2 Level 3 Descriptions Save as Shortcut - - Save the current settings as a shortcut. Options Quality - Select the Copy resolution for your document type. Paper Type - Select the paper type that matches the paper in the tray. Paper Size - Select the paper size that matches the paper in the tray. Tray Select - Select the tray to be used for Copy mode. Enlarge/Reduce 100% - Enlarge Select an enlargement ratio for the next copy.
Level 1 Level 2 Level 3 to PC to E-mail (Select USB or PC) Save as Shortcut Send a scanned document as an email attachment. to E-mail Server Other Scan to Actions - - Address Book - - Send scanned data to an email server by allowing your machine to communicate with your network and mail server.
Level 1 Level 2 JPEG Print Level 3 Level 4 Descriptions Select Files Print All - Print all photos in your USB flash drive. Index Print Print Settings Print a thumbnail page. Print Index Sheet Print Photos Print Using Index Settings No. Print photos by choosing the index numbers. Scan to Media - - - Scan documents into a USB flash drive. Web - - Connect the Brother machine to an Internet service.
Level 1 Level 2 Level 3 Descriptions Add Shortcut Web - Connect the Brother machine to an Internet service. Apps - Connect the Brother machine to the Brother Apps service. Rename - Change the shortcut name. Edit - Change the shortcut settings. Delete - Delete the shortcut. (Select shortcut button.) Rename Change the shortcut name. Edit Change the shortcut settings. Delete Delete the shortcut. This list appears when each Shortcut icon is pressed for 2 seconds.
• Important Note 764
Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 765
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). Type your machine's IP address into your web browser to access and change your print server settings.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. 1. Start your web browser. 2.
Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set a Login Password for Web Based Management Set a Login Password for Web Based Management We recommend setting a login password to prevent unauthorised access to Web Based Management. 1. Start your web browser. 2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: http://192.168.1.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup Change the Machine Settings Using Remote Setup The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows) 771
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine from Your Computer (Windows) Set Up the Brother Machine from Your Computer (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Do one of the following: • Windows Vista and Windows 7 Click (Start) > All Programs > Brother > Brother Utilities.
Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program.
Apply Click to upload data to the machine without exiting the Remote Setup Program. 3. Click OK. • If your computer is protected by a firewall and is unable to use Remote Setup, you may need to configure the firewall settings to allow communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the CD-ROM, the necessary firewall settings have already been set.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2. Click the Device Settings tab. 3. Click the Remote Setup button. 4. Configure the settings as needed.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, confirm that your data is correct, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Use Remote Setup through CC4 to add or change Address Book numbers on your computer. If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open. 2.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) • Set Up the Brother Machine Using ControlCenter2 (Mac) • Set Up Your Machine's Address Book Using ControlCenter2 (Mac) 778
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up the Brother Machine Using ControlCenter2 (Mac) Set Up the Brother Machine Using ControlCenter2 (Mac) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter) icon. The ControlCenter2 screen appears. 2. Click the DEVICE SETTINGS tab. 3.
Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine. Click Apply to upload the new data to the machine, and then click Print. OK Click to start uploading data to the machine, and then exit the Remote Setup Program. If an error message appears, enter the correct data again, and then click OK. Cancel Click to exit the Remote Setup Program without uploading data to the machine.
Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) > Set Up Your Machine's Address Book Using ControlCenter2 (Mac) Set Up Your Machine's Address Book Using ControlCenter2 (Mac) Use Remote Setup through ControlCenter2 to add or change Address Book numbers on your computer. If Secure Function Lock is set to On, you cannot use Remote Setup. 1.
Home > Appendix Appendix • Specifications • Supply Specifications • Enter Text on Your Brother Machine • Brother Numbers 782
Home > Appendix > Specifications Specifications General Specifications Printer Type Print Head Inkjet Mono Piezo with 420 nozzles x 1 Colour Piezo with 420 nozzles x 3 Memory Capacity • MFC-J2330DW/MFC-J5330DW 128 MB • MFC-J2730DW/MFC-J5730DW 256 MB • MFC-J5930DW 512 MB LCD (liquid crystal display) 1 • MFC-J2330DW/MFC-J5330DW 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD • MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 3.7 in. (93.
• MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 467 mm 374 mm 530 mm 398 mm 807 mm Weights • MFC-J2330DW/MFC-J5330DW 16.9kg • MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 20,6 kg Noise Level Sound Pressure Operating 50 dB (A) (Approx.
1 Up to 900 mm when using the long paper function.
3 B6 (JIS), B5 (JIS) and B4 (JIS) size paper are supported only in some countries. 4 We recommend using the MP tray for glossy paper.
Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 × 4800 dpi 2-sided Paper Type Plain Paper, Recycled Paper Paper Size 1 A4, Letter, A5 When copying on A4 size paper.
Greyscale • MFC-J2330DW/MFC-J5330DW 16 bit colour processing (Input) 8 bit colour processing (Output) • MFC-J2730DW/MFC-J5730DW/MFC-J5930DW 16 bit colour processing (simplex) (Input) 10 bit colour processing (duplex) (Input) 8 bit colour processing (Output) Resolution Up to 19200 × 19200 dpi (interpolated) 1 Up to 1200 × 2400 dpi (optical) (from Scanner Glass) Up to 600 × 600 dpi (optical) (from ADF) Scanning Width and Length (Scanner Glass) (Single-sided document) Width: Up to 213.
Network Specifications You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows only), and Remote Setup. Brother BRAdmin Light (Windows only) Network Management software is also available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software.
ating OS X Syste v10.10.x m OS X v10.11.x Scanning 1 Third party USB ports are not supported. 2 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. 3 Nuance™ PaperPort™ 14 supports Windows Vista (SP2 or greater), Windows 7, Windows 8, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise. 4 PC-Fax supports black and white only. For the latest driver updates, visit support.brother.
Home > Appendix > Supply Specifications Supply Specifications MFC-J2330DW/MFC-J2730DW/MFC-J5330DW/MFC-J5730DW Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink Ink Cartridge delivery tubes for high quality printouts. This process will only happen once.
Service Life of Ink The first time you install a set of ink cartridges the machine will use an amount of ink to fill the Cartridge ink delivery tubes for high quality printouts. This process will only happen once. After this process is complete the cartridges provided with your machine will have a lower yield than LC3329XL cartridges (approximately 80% for Black and 65% for colour). With all following ink cartridges you can print the specified number of pages.
Home > Appendix > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. >> MFC-J2330DW/MFC-J5330DW >> MFC-J2730DW/MFC-J5730DW/MFC-J5930DW MFC-J2330DW/MFC-J5330DW When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. to cycle between letters, numbers and special characters.
• Press to cycle between letters, numbers and special characters. • Press • To move the cursor to the left or right, press d or c. to cycle between lowercase and uppercase letters. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections • If you entered an incorrect character and want to change it, press d or c to highlight the incorrect character. Press , and then enter the correct character.
Home > Appendix > Brother Numbers Brother Numbers IMPORTANT For technical help, you must call Brother Customer Service or your local Brother Dealer. FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.com Customer Service Visit www.brother.
OCE/ASA/SAF/GLF Version B