Please see page 104 of 156(labeled 88) for FCC manual statements USER’S GUIDE MFC-3360C FAX-1860C FAX-1960C
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C, FAX-1860C and FAX-1960C (USA only) (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One Year Limited Warranty and Replacement Service (USA only) discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents Section I 1 General General Information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide (MFC-3360C only).....................................2 Viewing Documentation ...................................................................................2 Accessing Brother Support (For Windows®) ........
4 Security features 23 TX Lock (MFC-3360C and FAX-1860C) .........................................................................23 Setting and changing the TX Lock password ................................................ 23 Turning the TX Lock on/off ............................................................................ 24 Memory Security (FAX-1960C only) .............................................................................................
Ring Delay .....................................................................................................37 F/T Ring Time (Fax/Tel mode only) ...............................................................37 Easy Receive.................................................................................................37 Additional receiving operations ............................................................................38 Printing a reduced incoming fax ..........................................
9 Message Center mode (FAX-1960C only) 55 Message Center Mode ........................................................................................ 55 Setting up the Message Center ..................................................................... 55 Outgoing message (OGM) ............................................................................ 55 Fax/Tel OGM ................................................................................................. 56 Activating Message Center memory....
Section III Copy 13 Making copies 70 How to copy .........................................................................................................70 Entering Copy mode ......................................................................................70 Making a single copy .....................................................................................70 Making multiple copies ..................................................................................70 Stop copying ..............
Dial Tone .................................................................................................... 100 Phone line interference................................................................................101 Routine maintenance......................................................................................... 101 Replacing the ink cartridges ........................................................................ 101 Cleaning the outside of the machine ...................................
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Section I General General Information Loading documents and paper General setup Security features I 2 8 18 23
1 General Information Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
General Information c Viewing Documentation (For Macintosh®) If the language screen appears, click your language. The CD-ROM main menu will appear. 1 a Turn on your Macintosh ®. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. b c d Double-click the Documentation icon. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM.
Chapter 1 Accessing Brother Support (For Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
General Information Control panel overview 1 MFC-3360C 1 2 1 11 10 3 4 5 6 7 8 9 FAX-1860C 1 2 1 11 10 3 4 6 5 7 8 9 5 1
Chapter 1 FAX-1960C 1 13 12 11 10 9 8 1 2 4 3 1 On/Off You can turn the machine on or off. 2 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. 3 One-Touch keys Instantly accesses your stored Quick-Dial numbers. Shift When held down, lets you access One-Touch numbers 6 to 10. 4 Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick-dial numbers.
General Information 7 8 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. Menu keys: Menu Lets you access the Menu to program your settings in the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory.
2 Loading documents and paper Loading documents 2 You can send a fax, make copies, and scan (for MFC-3360C) from the ADF (automatic document feeder). Using the ADF Make sure documents written with ink are completely dry. a 2 1 The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m2) paper and always fan the pages before putting them in the ADF.
Loading documents and paper Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper. 1 3 Acceptable paper and other media 2 The print quality can be affected by the type of paper you are using in the machine. To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.
Chapter 2 Recommended media Improper Setup 2 To get the best print quality, we suggest using Brother paper. (See table below.) DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper We recommend using ‘3M Transparency Film’ when you print on transparencies. Brother paper 1 Paper Type Item Letter Plain BP60PL (USA only) 1 Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML (USA only) • Extremely shiny or highly textured paper 4 × 6 in.
Loading documents and paper Choosing the right media 2 Paper type and size for each operation Paper Type Cut Sheet Cards Envelopes Transparencies Paper Size 2 2 Usage Fax Copy Printer Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – Yes A5 5.8 × 8.3 in.
Chapter 2 Paper weight, thickness and capacity 2 Paper Type Weight Thickness Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 0.003 to 0.006 in. (0.08 to 0.15 mm) 100 1 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 0.003 to 0.01 in. (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 0.01 in. (Up to 0.25 mm) 20 Photo 4" × 6" Up to 64 lb (Up to 240 g/m2) Up to 0.01 in. (Up to 0.28 mm) 20 Index Card Up to 32 lb (Up to 120 g/m2) Up to 0.006 in. (Up to 0.
Loading documents and paper c Loading paper and other media a 2 Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. Pull the paper tray completely out of the machine. If the paper support flap (1) is open, close it. Open the output paper tray cover (2). 2 1 2 1 d Fan the stack of paper well to avoid paper jams and misfeeds. 2 Note Always make sure that the paper is not curled.
Chapter 2 f Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper side guides and paper length guide touch the edges of the paper. Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. g h Slowly push the paper tray completely into the machine.
Loading documents and paper Loading envelopes and post cards About envelopes How to load envelopes and post cards 2 2 a Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. 2 2 Use envelopes that weigh from 20 to 25 lb (75 to 95 g/m2). Some envelopes need margin settings to be set in the application. Make sure you do a test print first. Note If the envelopes or post cards are ‘doublefeeding,’ put one envelope in the paper tray at a time.
Chapter 2 If you have problems when printing on envelopes, try the following suggestions: a b Open the envelope flap. c Adjust the size and margin in your application. 16 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you may not be able to reach it.
Loading documents and paper Printable Area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper 1 Envelopes 3 4 3 4 1 2 Top (1) 2 Bottom (2) Left (3) Right (4) Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in.
3 General setup On/Off key 3 3 When the machine is idle, you can turn it on and off by pressing the On/Off key. Note a a Available operations Fax Receive: Off — No machine operations will be available. Fax Receive: On 1 2 3 Press and hold down the On/Off key until the LCD shows Shutting Down. The LCD light goes off. Turning the machine on Receive mode (factory setting) If you have connected an external telephone or TAD, it is always available.
General setup Mode Timer 3 Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 4" × 6" in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page. The machine has mode keys on the control panel: Fax, Scan (MFC-3360C only), and Copy.
Chapter 3 Beeper Volume • You can also adjust the speaker volume while you are listening to your OGM (Outgoing Message) and ICMs (Incoming Messages) by pressing d or c . When the choose is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. You can choose a range of volume levels, from High to Off.
General setup This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press d or c on the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again. Vol Amplify:On - Temporary Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify) (MFC-3360C and FAX-1860C) on page 20.
Chapter 3 Automatic Daylight Savings Time 3 You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date/Time setting. a b c Press Menu, 1, 5. Press a or b to select On or Off. Press OK. Press Stop/Exit. LCD display LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display.
4 Security features TX Lock (MFC-3360C and FAX-1860C) TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: Receiving faxes Receiving calls Fax Forwarding (If Fax Forwarding was already On.) Remote retrieval (If Fax Storage was already On.
Chapter 4 Turning the TX Lock on/off Turning TX Lock on a b Press Menu, 2, 0, 1. c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Press Menu. Enter the registered 4-digit password. Press OK. TX lock is automatically turned off. Memory Security (FAX-1960C only) 4 Press a or b to choose Set TX Lock. Press OK. Turning TX Lock off a b 4 Memory security lets you set a password which only allows the use of certain fax features.
Security features Setting and changing the Memory Security password c d Press Menu, 2, 0, 1. Enter a 4-digit number for the password. Press OK. Turning Memory Security on When the LCD shows Verify:, reenter the password. Press OK. a b c d 4 Press Stop/Exit. Changing your Memory Security password a b 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password.
Chapter 4 26
Section II Fax Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Message Center mode (FAX-1960C only) Remote fax options Printing Reports Polling II 28 34 40 50 55 59 65 67
5 Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. 5 (Fax), and 5 Broadcasting (Black & White only) 5 The LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them. Broadcasting is when the same fax message is automatically sent to more than one fax number.
Sending a fax Additional sending operations • If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the memory. Canceling a Broadcast in progress a Press Menu, 2, 6. The LCD will show the fax number being dialed. b Press OK. The LCD will show the job number: XXXXXXXXX 1.
Chapter 5 Contrast 5 If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. a Make sure you are in Fax mode b c d Load your document. . To change the default fax resolution a Make sure you are in Fax mode b c Press Menu, 2, 2, 2. Press a or b to choose the resolution you want. Press OK. You can choose four different resolution settings for black & white faxes and two for color.
Sending a fax Dual access (Black & White only) Sending in real time for all faxes 5 You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. a Make sure you are in Fax mode b Press Menu, 2, 2, 5. Realtime TX:On c Note If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Black Start to send the scanned pages.
Chapter 5 Delayed Faxing (Black & White only) 5 During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step d. a Make sure you are in Fax mode b c Load your document. . Press Menu, 2, 2, 3. 3.Delayed Fax d Do one of the following: Press OK to accept the displayed time. Enter the time you want the fax to be sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM.) Press OK. 1.Doc 2.
Sending a fax Sending a fax manually 5 Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. a Make sure you are in Fax mode b c Load your document. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation. .
6 Receiving a Fax 6 Receive modes 6 You must choose the receive mode the external devices and telephone subscriber services you have on your lines. The diagrams will help you choose the correct mode. (For detail about the receive mode, see Using receive modes on page 36) Choosing the Receive Mode 6 MFC-3360C and FAX-1860C Do you use a Distinctive Ring subscriber service? Yes See Distinctive Ring.
Receiving a Fax To setup the Message Center, see page 55. FAX-1960C Are you using the built-in Message Center? Yes See Message Center. No Do you use a Distinctive Ring subscriber service? Yes See Distinctive Ring.
Chapter 6 Using receive modes 6 Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 37.) Fax only 6 Fax only mode will automatically answer every call. If the call is a fax your machine will receive it. Fax/Tel 6 If Message Center Mode is Off, the receive mode returns to your original setting. (See Message Center Mode on page 55.
Receiving a Fax Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only, Fax/Tel or MC:Msg Ctr (for FAX-1960C only) mode. If you have external or extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, choose the maximum number of rings. (See Using external and extension telephones on page 48 and Easy Receive on page 37.) If toll saver is on, then the ring delay setting has no effect.
Chapter 6 If Easy Receive is Semi: 6 The machine will only receive a fax call if you answered it using the machine’s handset, Speaker Phone or cordless handset. If Easy Receive is Off: 6 Additional receiving operations 6 Printing a reduced incoming fax 6 You have to lift the machine’s hand set, press Speaker Phone or lift the handset of an external phone, and then press Black Start or Color Start on the machine.
Receiving a Fax Printing a fax from the memory 6 If you are using the Paging or Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Turning off Remote Fax Options on page 60.) a Press Menu, 2, 5, 3. 5.Remote Fax Opt 3.Print Fax b Press Black Start.
7 Telephone Services and External devices Voice Operations 7 Voice calls can be made either with the handset, cordless handset (FAX-1960C), the speaker phone (FAX-1960C), an extension or external telephone. You can dial manually or use Quick-Dial numbers. microphone . To end the call, press Speaker Phone. If you have FAX-1960C, please see the Digital Cordless Handset User’s Guide. a (MFC-3360C and FAX-1860C) Pick up the handset.
Telephone Services and External devices Fax/Tel mode when the power key is on Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
Chapter 7 What does Brother's ‘Distinctive Ring’ do? 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new phone number on your line can just receive faxes. You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Telephone Services and External devices Registering the Distinctive Ring pattern Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically.
Chapter 7 Viewing Caller ID List 7 Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. a b c d You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.
Telephone Services and External devices • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See the illustration below.) Connections The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
Chapter 7 Recording an outgoing message (OGM) on an external TAD Special line considerations 7 Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. a b c Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Telephone Services and External devices d The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.
Chapter 7 External and extension phones Connecting an external or extension telephone 7 7 You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See F/T Ring Time (Fax/Tel mode only) on page 37.
Telephone Services and External devices Using remote codes Fax receive code 7 7 If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialing the fax receive code l 5 1. Wait for the chirping sounds then replace the handset. (See Easy Receive on page 37.) Your caller will have to press Start to send the fax.
8 Dialing and storing numbers How to Dial Manual dialing 8 a 8 Press all of the digits of the fax number. One-Touch Dialing Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. 8 Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.
Dialing and storing numbers Search 8 You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically or use the dial pad and then the menu keys to search alphabetically. Fax Redial 8 If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again.
Chapter 8 Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. a b Press Menu, 2, 3, 1. c Enter the number (up to 20 digits). Press OK. d Do one of the following: Storing Speed-Dial numbers 8 You can store up to 100 2-digit Speed-Dial locations with a name.
Dialing and storing numbers Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name or number that has been stored there, and will ask you to do one of the following: Press 1 to change the stored number. #05:Mike 1.Change 2.Exit Press 2 to exit without making a change. If you chose 1, you will be able to change the stored number and name, or enter a new one.
Chapter 8 d To add One-Touch or Speed-Dial numbers to the Group follow the instructions below: For example, for One-Touch number 6 press One-Touch key 6. For example, for Speed-Dial location 09, press Search/Speed Dial, and then press 0 9 on the dial pad. The LCD will display your chosen One-Touch numbers with a l, and Speed-Dial numbers with a # as shown in the illustration. G01:l06 #09 e Press OK when you have finished adding numbers. f Use the dial pad to enter a name for the Group. Press OK.
9 Message Center mode (FAX-1960C only) Message Center Mode 9 The Message Center feature will store up to 99 incoming voice or fax messages. Messages are stored in the order in which they are received. Outgoing message (OGM) 9 Recording your OGM 9 You can record the following two different types of OGM: Voice messages can be up to 3 minutes in length, and can also be picked up remotely (See Setting a Remote Access Code on page 61.
Chapter 9 Listening to your OGM a b c d 9 Press Menu, 2, 7, 1. Press a or b to choose Msg Ctr OGM. Press a or b to choose Play OGM. Press OK. Press Stop/Exit. Erasing your OGM 9 a b Press Menu, 2, 7, 1. c Press a or b to choose Erase OGM. Press OK. d All messages are played in the order they were recorded. The LCD shows the number of the current message, the total number of messages, and the time and date the message was recorded.
Message Center mode (FAX-1960C only) Printing fax messages 9 a b Once you print a new fax message stored in memory it will automatically be erased from the memory. a b To erase all of your messages Press Play. After two seconds, the fax machine begins to play voice messages. If Fax Storage is on, and there are fax messages in memory, the LCD displays the following: Press Erase. Press a or b to choose one of the options below. Then press OK.
Chapter 9 Additional Message Center operations Setting maximum time for incoming messages 9 Press Menu, 2, 7, 2. Setup Msg Ctr c This way, when you call your machine for remote retrieval, if it rings three times, you have no messages and can hang up to avoid a toll charge. The toll saver feature is only available when Message Center mode is on. When toll saver is On, it overrides your ring delay setting.If you are using Distinctive Ring, do not use the Toll Saver feature.
10 Remote fax options 10 Remote fax options ARE NOTavailable for color fax. Paging You can only use one remote fax option at a time. When you choose Paging, your machine dials the pager number you have programmed, and then dials your Personal identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. Fax Forwarding 10 The fax forwarding feature lets you automatically forward your received faxes to another machine.
Chapter 10 Changing Remote Fax Options Note • You cannot change a paging number or PIN remotely. • If you have set Paging, a backup copy will automatically be printed at the machine. • If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.
Remote fax options Remote Retrieval 10 You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l).
Chapter 10 Retrieving fax messages a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, press 9 6 2. d Wait for the long beep, use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages sent to, followed by # #.
Remote fax options Remote fax commands 10 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details 91 Playing Voice messages (FAX-1960C only) After one long beep, the machine plays the ICMs. 1 Repeat or Skip Backward Press 1 while listening to an ICM to repeat it.
Chapter 10 Remote commands 97 1 Fax 2 Voice 98 Operation details Check the receiving status (FAX-1960C only) You can check whether your machine has received any fax or voice messages. If yes, you will hear one long beep. If no, you will hear three short beeps. Change the Receive Mode (Except for FAX-1960C) 1 External TAD If you hear one long beep, your change has been accepted.
11 Printing Reports Fax reports 11 Fax Journal (activity report) 11 You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send. a b Press Menu, 2, 4, 1. Every 50 Faxes Press a or b to choose Off+Image, On, On+Image or Off. Press OK. Press Stop/Exit. Press a or b to choose an interval. Press OK.
Chapter 11 Reports 11 The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.) 5.User Settings Lists your settings. How to print a report a b 11 Press Menu, 4.
12 Polling 12 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive 12 Setup for polling receive Make sure you are in Fax mode b Press Menu, 2, 1, 6. 6.Polling RX c d Enter the fax number you are polling.
Chapter 12 Polled transmit (Black & White only) 12 Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit a Make sure you are in Fax mode b c Load your document. 12 . Press Menu, 2, 2, 6. 6.Polled TX d Press a or b to choose On (or Off). Press OK. 1.Doc 2.Memory e Do one of the following: Press 1 to leave a paper document waiting in the ADF.
Section III Copy Making copies III 70
13 Making copies How to copy 13 Entering Copy mode 13 Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 19.) 13 Making multiple copies a Make sure you are in Copy mode b c Load your document. d Press Black Start or Color Start. 13 . Use the dial pad to enter the number of copies (up to 99). Note To sort your copies, press Options or Copy Options.
Making copies Changing copy quality 13 To temporarily change the quality setting, follow the instructions below: Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed. Fast Fast copy speed and lowest ink consumption. Use to save time printing documents to be proofread, large documents or many copies. Best a b c d Custom(25-400%) allows you to enter a ratio from 25% to 400%.
Chapter 13 e Choose one of the options below: Use a or b to choose the enlargement or reduction ratio you want. Press OK. Use a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK. f Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Options or Copy Options keys.
Making copies Making N in 1 copies 13 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important Place your document face down in the direction shown below: 2 in 1 (P) 13 2 in 1 (L) Please make sure paper size is set to Letter or A4. You cannot use the Enlarge/Reduce setting with the N in 1. 4 in 1 (P) N in 1 color copies are not available. (P) means Portrait and (L) means Landscape.
Chapter 13 Sorting copies using the ADF (Black & White only) 13 You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a Make sure you are in Copy mode b c Load your document. d e f . Adjusting Brightness, Contrast and Color Brightness 13 To temporarily change the brightness setting, follow the instructions below: a Make sure you are in Copy mode Use the dial pad to enter the number of copies (up to 99). b c Load your document.
Making copies Contrast 13 Adjust the contrast to help an image look sharper and more vivid. 3.Contrast Press a or b to change the contrast. Press OK. c Press Stop/Exit. Color saturation 13 The color saturation can only be changed through the default setting. a Press Menu, 3, 4. a Make sure you are in Copy mode b c Load your document. d Press Options or Copy Options and a or b to select Paper Type. Press OK.
Chapter 13 Paper size 13 If copying on paper other than Letter or A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo 4"(W) × 6"(H) paper. a Make sure you are in Copy mode b c Load your document. d Press Options or Copy Options and a or b to select Paper Size. Press OK. e Press a or b to choose the size of paper you are using Letter, Legal, A4, A5 or 4"(W)x 6"(H). Press OK. f Press Black Start or Color Start.
Section IV Software Software features (MFC-3360C only) IV 78
14 Software features (MFC-3360C only) c The CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, printing and scanning). The guide has easy to use links that, when clicked, will take you directly to a particular section. 14 Click the heading you would like to read from the list at the left of the window.
Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary V 80 90 111 122 132
A Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50° F and 95° F (10° and 35° C). CAUTION • Avoid placing your machine in a high-traffic area. • Avoid placing your machine on a carpet.
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. Note (FAX-1960C only) If there are faxes in the machine's memory you need to print them or save them before unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Transferring faxes to another fax machine on page 98.) WARNING There are high voltage electrodes inside the machine.
DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.
WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location. • This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.
Safety and Legal 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
17 To reduce the risk of fire, electric shock and injury to people, note the following: Do not use this product near appliances that use water, a swimming pool, or in a wet basement. Do not use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak. 18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.
Safety and Legal If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: A Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-3360C, FAX-1860C and FAX-1960C comply with Part 15 of the FCC Rules.
Safety and Legal Legal limitations for copying A Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
B Troubleshooting and Routine Maintenance Troubleshooting B B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions Poor printing quality Check the print quality. (See Checking the print quality on page 107.) Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM and Paper Type on page 19.) Make sure that your ink cartridges are fresh.
Printing (Continued) Difficulty Suggestions Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See Loading paper and other media on page 13.) Check that more than two types of paper are not loaded in the paper tray at any one time. Printed pages are not stacked neatly. Make sure you are using the paper support flap. (See Loading paper and other media on page 13.) Printed pages double-feed and cause a paper jam.
Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Suggestions Cannot receive a fax Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive modes on page 34.) If you often have interference on the phone line, try changing the menu setting of Compatibility to Basic or Normal. (See Phone line interference on page 101.) Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections.
Handling Incoming Calls (Continued) Difficulty Suggestions Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes.
Troubleshooting and Routine Maintenance Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cause Change Unable XX The machine has a mechanical problem.
Error Message Cause Init Unable XX The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. Action Open the Upper Jam Clear Cover and remove any foreign objects inside the machine. If the error message continues, see Transferring your faxes or Fax Journal report on page 97 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Troubleshooting and Routine Maintenance Error Message Cause Action Out of Memory The machine's memory is full. Fax sending or copy operation in progress Press Stop/Exit and wait until the other operations in progress finish and then try again. Printing operation in progress Reduce print resolution. (For details, see Printing in the Software User's Guide on the CD-ROM.) Paper Jam Paper is jammed in the machine.
Transferring faxes to another fax machine b B Pull the jammed document (1) out toward the front of the machine. If you have not set up your Station ID, you cannot enter fax transfer mode. a b c Press Stop/Exit to interrupt the error temporarily. 1 Press Menu, 9, 0, 1. Do one of the following: If the LCD shows No Data, there are no faxes left in the machine's memory. c Press Stop/Exit. If the LCD shows Enter Fax No., enter the fax number to which faxes will be forwarded.
Troubleshooting and Routine Maintenance Printer jam or paper jam B d Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. 1 1 b Remove the Lower Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. Pull out the jammed paper (1). 1 e c Put the Lower Jam Clear Cover back on. Make sure the cover is set properly. Reset the machine by opening the Upper Jam Clear Cover and then closing it.
f Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine. Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. a (MFC-3360C and FAX-1960C) Press Menu, 0, 5. (FAX-1860C) Press Menu, 0, 4. b Press a or b to choose Detection or No Detection. Press OK. c Press Stop/Exit. 1 Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
Troubleshooting and Routine Maintenance Phone line interference B If you are having problems sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. a b Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge.
c Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. d Remove the protective yellow cap (1). e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. 1 M brother XXXX f Lift each lock release lever and gently push it until it clicks, and then close the ink cartridge cover. g If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one.
Troubleshooting and Routine Maintenance WARNING If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. CAUTION Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
Cleaning the outside of the machine b Wipe the outside of the machine with a soft cloth to remove dust. c Remove anything that is stuck inside the paper tray. d Lift the output paper tray cover and wipe the inside and outside of the paper tray with a soft cloth to remove dust. e Close the output paper tray cover and put the paper tray firmly back in the machine. B CAUTION Use neutral detergents.
Troubleshooting and Routine Maintenance Cleaning the scanner a Unplug the machine, open the panel cover (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on a soft lint-free cloth. 1 B Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. 2 3 1 a Clean the machine printer platen (1).
Cleaning the paper pick-up roller a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and remove the Lower Jam Clear Cover (1). Cleaning the print head B To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages.
Troubleshooting and Routine Maintenance Checking the print quality B h If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a b c Press a or b to choose Print Quality. Press OK. d Press Color Start. The machine begins printing the Print Quality Check Sheet. e Check the quality of the four color blocks on the sheet. Is Quality OK? 1.Yes 2.
Checking the printing alignment You may need to adjust the printing alignment after transporting the machine if your printed text becomes blurred or images become faded. a b c d Press Ink. Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet. Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0.
Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine’s serial number on the LCD. a Press Menu, 5, 1. B Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION 1.Serial No. b Press OK. XXXXXXXXX c Press Stop/Exit. B B It is important to allow the machine to ‘park’ the print head after a print job.
CAUTION If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective parts or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty. d Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine. e Unplug the machine from the AC power outlet.
C Menu and Features On-screen programming Memory storage C Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. C Even if there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas mode, and so on) will be lost. You may have to reset the date and time.
Menu keys To access the menu mode: C a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Access the menu Press 0 for Initial Setup. Go to the next menu level You can scroll more quickly through each menu level by pressing a or b for the direction you want. Accept an option Go back to the previous menu level. Delete an incorrect letter when you need to enter text into the machine. Scroll through the current menu level.
Menu and Features Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 0 Sec* (FAX-1860C and FAX-1960C) Sets the time to return to Fax mode. 19 Sets the type of paper in the paper tray.
Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 4.Volume 1.Ring Off Adjusts the ring volume. 19 Adjusts the volume level of the beeper. 20 Adjusts the speaker volume. 20 Adjusts the handset volume. 20 For the hearing-impaired, you can set the volume to the Vol Amplify:On setting on a permanent or temporary basis. 21 Changes for Daylight Savings Time automatically. 22 Customizes the On/Off key to receive faxes even in off mode.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 1.Ring Delay (FAX-1960C only) Ring Delay Sets the number of rings before the machine answers in Fax Only, Fax/Tel or MC:Msg Ctr mode. 37 Costs saving feature: the machine rings 2 times if there are messages and 4 times if there are no messages, so you can hang up and not pay for the call. 58 Sets the pseudo/doublering time in Fax/Tel mode. 37 Receives fax messages without pressing Start.
Main Menu Submenu Menu Selections Options Descriptions Page 5.Real Time TX Next Fax Only Sends a fax without using the memory. 31 Sets up the document on your machine to be retrieved by another fax machine. 68 If you are having problems sending faxes overseas, set this to on. 31 Off* On 6.Polled TX Standard Secure 7.Overseas Mode On Off* 3.Set Quick-Dial 2.Fax (Continued) 4.Report Setting 1.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 7.Setup Msg Ctr (FAX-1960C only) 1.OGM Msg Ctr OGM Play/Record or erase the outgoing message. 55 Select the maximum length of incoming messages. 58 Allows you to turn the speaker volume for voice messages as they come in On or Off. 58 F/T OGM 2.ICM Max.Time 30* 60 120 180 0.Miscellane ous 3.ICM Rec.Monit r On* 1.
Main Menu Submenu Menu Selections Options Descriptions Page 3.Copy 1.Quality — Best Chooses the Copy resolution for your type of document. 71 Adjusts the brightness for copies. 74 Adjusts the contrast for copies. 75 Adjusts the amount of Red in copies. 75 Fast Normal* 2.Brightness — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 4.Color Adju st 1.Red R:- nnnno + R:- nnnon + R:- nnonn +* R:- nonnn + R:- onnnn + 2.
Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 4.Print Reports 4.Fax Journa l — — Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 65 5.User Setti ngs — — Lists your settings. 66 1.Serial No. — — Lets you check the serial number of your machine. 109 (Continued) 5.Machine Info. MFC-3360C and FAX-1960C Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 1.
FAX-1860C only Main Menu Submenu Menu Selections Options Descriptions Page 0.Initial Setup 1.Date/Time — — Puts the date and time on the LCD and in headings of faxes you send. 2.Station ID — Fax: Set your name and fax number to appear on each page you fax. See Quick Setup Guide Name: 3.Tone/Pulse (Canada only) — 4.Dial Tone — Tone* Pulse Detection No Detection* 120 Choose the dialing mode. You can shorten the dial tone detect pause.
Menu and Features Entering Text C When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. Press l for (space) ! " # $ % & ' ( ) l +,-./m Press # for :;<=>?@[]^_ Press 0 for ÉÀÈÊÎÇËÖ0 By pressing the proper dial pad key repeatedly, you can access the character you want.
D Specifications General D Memory Capacity 16 MB Memory Backup Approx.
Specifications Dimensions MFC-3360C and FAX-1860C 12.8 in. (325 mm) 8.4 in. (214 mm) 16.0 in. (407 mm) 11.5 in. (292 mm) 19.3 in. (490 mm) FAX-1960C 12.8 in. (325 mm) 8.0 in. (202 mm) 16.6 in. (422 mm) Weight 13.2 lb (6.0 kg) Noise Operating: Temperature Operating: Humidity 1 11.5 in. (292 mm) 19.3 in.
Print media Paper Input D Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 1 2 and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 4" × 6", Index card and Post card 3. For more details, see Paper weight, thickness and capacity on page 12.
Specifications Fax D Compatibility Coding System Modem Speed ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback Document Size 33,600 bps ADF Width: 3.5 in. to 8.5 in. (89 mm to 215.9 mm) Scanning Width Printing Width Gray Scale Polling Types Contrast Control ADF Height: 5 in. to 14 in. (127 mm to 355.6 mm) 8.2 in. (208 mm) 8.03 in. (204 mm) 256 levels Standard, Sequential: (Black only) Automatic/Light/Dark Resolution (manual setting) Horizontal 203 dot/in. (8 dot/mm) Vertical Standard 98 line/in.
Message Center (FAX-1960C only) Message Center Yes ICM Recording Time Max. 29 minutes / Max. 99 messages D (Max. 180 secs / 1 message) Toll Saver Yes OGM Yes Recording OGM Time 20 Secs Cordless handset (FAX-1960C only) Frequency 5.8 GHz Technology TBD Multi Handset Capability Up to 4 handsets Channels TBD Dimensions Weight 13.
Specifications Copy D Color/Black Yes/Yes Document Size ADF Width: 3.5 in. to 8.5 in. (89mm to 215.9 mm) ADF Height: 5 in. to 14 in. (127mm to 355.
Scanner (MFC-3360C only) Color/Black Yes/Yes TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/ XP 1/Windows®XP Professional x64 Edition) Mac OS® X 10.2.4 or greater WIA Compliant Yes (Windows® XP 1) Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color Resolution Up to 2400 × 2400 dpi (interpolated) 2 Up to 600 × 1200 dpi (optical) Scanning Speed Color: up to 8.49 sec. Black: up to 3.81 sec.
Specifications Printer D Printer Driver Windows® 98/98SE/Me/2000 Professional and XP 1/Windows®XP Professional x64 Edition driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver For Mac OS® X 10.2.4 or greater Note For FAX-1860C and FAX-1960C, you can download the free Brother printer driver from the Brother Solutions Center. Visit us at: http://solutions.brother.
Interfaces D USB A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 1 2 1 Your machine has a USB 2.0 interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB parts are not supported for Macintosh®.
Specifications Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.
E Glossary E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.
Glossary ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Fax Journal Lists information about the last 200 incoming and outgoing faxes. TX means Transmit. RX means Receive. Extension phone A telephone using the same line as your fax but plugged into a separate wall jack. Journal Period The pre-programmed time period between automatically printed Fax Journal Reports.
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on OneTouch and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Pulse (Canada only) A form of rotary dialing on a telephone line. Quick Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order. Real Time Transmission When memory is full, you can send faxes in real time.
F Index A Accessories and supplies ......................... iii ADF (automatic document feeder) 8, 28, 40 ADF cover ................................................98 Answering machine (TAD) .......................44 connecting ............................................45 Apple® Macintosh® See Software User's Guide on the CD-ROM. .................................................. Automatic fax receive ............................................34 Easy Receive .....................................
Clean Unable ........................................95 Comm. Error .........................................95 Init. Unable ............................................95 Ink Empty ..............................................96 Near Empty ...........................................96 No Paper Fed ........................................96 Not Registered ......................................50 Out of Memory ......................................97 Print Unable ..........................................
Contrast ................................................22 Help List ................................................66 M Macintosh® See Software User's Guide on the CD-ROM. .................................................. Maintenance, routine .............................101 Manual dialing ...................................................50 receive ..................................................34 transmission ..........................................33 Memory Storage ............................
Fax/Tel ..................................................34 Manual ..................................................34 Redial/Pause ............................................51 Reducing copies ....................................................71 incoming faxes ......................................38 Remote Retrieval .....................................61 access code ..........................................61 commands ............................................63 getting your faxes ...............
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only.
