User’s Guide Creative Modem Blaster Wireless CB5722 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
Contents
Contents 1 Introduction Before You Begin....................................................................................................................................... Package Contents ............................................................................................................................ Minimum System Requirements ................................................................................................. Model Number and Serial Number......................................
4 Setting Up A Serial Connection Installing Software...................................................................................................................................... Installing Hardware.................................................................................................................................... Notes on connecting the telephone line and telephone..................................................... Testing Modem Drivers..............................................
Quick Connect................................................................................................................................. Modem-On-Hold............................................................................................................................. Receiving a call ........................................................................................................................ Making a call...............................................................................
Storage Temperature .......................................................................................................... Compliance............................................................................................................................. Operating Range ................................................................................................................... Network Support .....................................................................................................
Introduction
Introduction Creative Modem Blaster® Wireless CB5722 is an easy-to-use, external modem that provides mobile access to the Internet for your Bluetooth enabled Windows® computer. Modem Blaster Wireless CB5722 is a Class 1 Bluetooth device that provides wireless connections to computers at ranges of up to 100 m (330 ft)*. At the flick of a switch, your modem can enable Bluetooth connectivity immediately. Modem Blaster Wireless CB5722 makes connecting to the Internet much more convenient.
Before You Begin Package Contents • • • • • • • Modem Blaster Wireless modem (CB5722) Quick Start leaflet Serial cable (RS-232) Creative Wireless USB Adapter (CW2430) Telephone cable (RJ-11) Power adapter Installation CD Minimum System Requirements* • Microsoft® Windows® XP, Windows Millennium Edition (Me), Windows 2000 or Windows 98 Second Edition (SE) • Intel® Pentium® II 300 MHz or equivalent • 50 MB of free hard disk space (100 MB for full software installation) • 64 MB RAM (128 MB recommended) • Av
Product Registration Enjoy a host of benefits by registering your product during installation, or at www.creative.com/register. Benefits include: • Service and product support from Creative • Exclusive updates on promotions and events Customer Support Services and Warranty information You can find Customer Support Services, Warranty and other information in the Installation CD. Technical Support d:\support\\support.pdf Warranty d:\warranty\\\warranty.
Document Conventions We use icons to highlight useful or urgent information for you: Tip. This tells you about short cuts or hints relating to a feature. Note. This highlights additional or important information about a feature. Caution! This highlights proper usage of your product. Follow these directions to prevent the loss of data, or damage to your product or system. Warning! This warns you of possible hazards that may result in bodily harm or life-threatening situations.
About Your Hardware
About Your Hardware Your Modem Antenna For more information on the light-emitting diode (LED) indicators, see "Technical Specifications" on page A-1. Activity status LED Power LED Modem Off Hook LED Link LED Figure 2-1: Front view of your Modem Blaster Wireless. This LED... When lighted up, the modem is... Activity status – Modem Off Hook Link Power When blinking, the modem is... Sending and receiving data Using the phone line. – Connected to a Bluetooth device. – Turned on.
Antenna RS-232 serial port Interface switch Phone jack AC adapter jack Telephone Line jack Figure 2-2: Back view of your Modem Blaster Wireless. Jack, port or switch AC adapter jack Interface switch RS-232 serial port Description Connect the power adapter to this. Allows you to switch between a Bluetooth or serial connection. Connect the supplied RS-232 serial cable to this. Phone jack Connect a phone set to this. Telephone Line jack Connect a telephone line to this.
Your Creative Wireless USB Adapter Red LED USB connector Green LED Figure 2-3: Front view of your Creative Wireless USB Adapter. This LED When lighted up, the adapter is... When blinking, the adapter is... Red Plugged into your computer. Transmitting data Green Ready for Bluetooth access.
Setting Up A Bluetooth Connection
Setting Up a Bluetooth Connection Noting Down the Modem BDA and Pin Code Before you install your Modem Blaster Wireless, take note of the Bluetooth device address (BDA) and pin code found on a label on your modem and Wireless USB Adapter. You need them later to verify your Bluetooth installation and pair your Bluetooth devices. Installing Software DO NOT connect your modem or your Creative Wireless USB Adapter to your computer until you have installed the software. 1.
3. For Windows XP and Windows 2000 only: If the Driver Signature Notice error message appears (Figure 3-1), click the OK button. For more information about this message, see "Why does a Digital Signature Notice error message appear on a Windows XP or Windows 2000 operating system during installation?" on page B-2. Figure 3-1 4. For Windows 98 SE only: i. If prompted for the Windows 98 SE Installation CD, replace the modem Installation CD with the appropriate CD. ii.
Installing Hardware • To turn on your modem, connect the power adapter to the wall outlet and where necessary, turn on the mains. The PWR LED on your modem lights up. • To turn off your modem, disconnect the power adapter from the wall, or turn off the mains. 6. Click the Finish button, and then restart your computer if you are prompted to do so. 7. After your computer restarts, see "Installing Hardware" in the next section for instructions on connecting your modem to your computer.
Configuring Your Bluetooth Device Verifying Your Bluetooth Installation 1. On your taskbar, right-click the Bluetooth icon , and select Start Using Bluetooth. The Initial Bluetooth Configuration Wizard dialog box appears. 2. Follow the instructions on the screen to complete the configuration. 3. When you are prompted to install another Bluetooth device, click the Skip button. 4. Click the Finish button. 1. On your taskbar, right-click the Bluetooth icon, and select Advanced Configuration.
Pairing Your Bluetooth Devices • Make sure your modem is turned on and the interface switch is pushed towards the BT symbol. 3. In the Device Properties box, check the device status and device address. The device should be working properly and the device address should match the Bluetooth device address (BDA), found on a label on your Creative Wireless USB Adapter. 1. On your taskbar, double-click the Bluetooth icon. The My Bluetooth Places window appears. 2.
4. Click the Bluetooth PIN Code Required pop-up message. The Bluetooth PIN Code Request dialog box appears. 5. In the Bluetooth PIN Code box, type your modem’s pairing pin code, found on a label on your modem. 6. Click the OK button. 7. In the Creative Modem Blaster Bluetooth dialog box, double-click the Dial-up Networking on Creative Modem Blaster Bluetooth icon.
Setting Up A Serial Connection
Setting Up a Serial Connection Installing Software If you have accidentally connected your modem to your computer before installing the software, see "Frequently Asked Questions" on page B-1 for troubleshooting advice. DO NOT connect your modem or your Creative Wireless USB Adapter to your computer until you have installed the software. 1. Insert the Installation CD into your CD-ROM/DVD-ROM drive. The disc supports Windows Autoplay mode and starts running automatically.
4. Click the Finish button. 5. When prompted to restart your computer, click the No button. 6. Shut down your computer. For instructions on connecting your modem to your computer, see "Installing Hardware" on page 4-2. Installing Hardware 1. Turn off your computer, and if applicable, disconnect its power adapter from the power outlet. 2. Set up your modem as shown below, and turn on the modem and computer. Phone jack Connect a phone set to the Phone jack.
3. For Windows XP only: If the Hardware Installation error message appears (Figure 4-3), click the Continue Anyway button. For more information about this message, see "Why does a Hardware Installation error message appear on a Windows XP operating system during installation?" on page B-3.
4. For Windows 2000 only: If the Digital Signature Not Found window appears, click the Yes button. Figure 4-4 5. For Windows 98 SE only: i. If prompted for the Windows 98 SE Installation CD, replace the modem Installation CD with the appropriate CD. ii. In the Insert Disk dialog box, click the OK button. iii. Follow the instructions on the screen. To verify if your installation is successful, go to "Testing Modem Drivers" on page 4-5.
In addition, your modem is only intended for use on an analog telephone line, also called a POTS (Plain Old Telephone Service) line. Your modem cannot be directly connected to a digital telephone line, such as those commonly found in commercial buildings and offices. If you only have a digital telephone line, either use an analog converter (available separately) that is compatible with your telephone line, or subscribe to an analog line.
In Windows Me and Windows 98 SE 6. If your modem is not responding, it may be due to a hardware conflict between the modem and another peripheral device. To resolve the conflict, you must change the settings of your modem. For more information, see "How do I resolve hardware conflicts?" on page B-6. 1. Click Start 2. In the Control Panel window, double-click the Modems icon. 3. In the Modem Properties dialog box, click the Diagnostics tab. 4.
Uninstalling Drivers and Software
Uninstalling Drivers and Software Uninstalling Bluetooth Software In Windows XP and Windows 2000 In Windows Me and Windows 98 SE → Control Panel or Start → Settings → Control Panel. 1. Click Start 2. In the Control Panel window, double-click the Add or Remove Programs icon. 3. In the Add or Remove Programs dialog box, select WIDCOMM Bluetooth Software and then click the Change/Remove button. 4. Follow the instructions on the screen to complete the uninstallation. 1. Click Start 2.
Uninstalling Serial Modem Drivers In Windows XP and Windows 2000 In Windows Me and Windows 98 SE → Control Panel or Start → Settings → Control Panel. 1. Click Start 2. In the Control Panel window, double-click the Add or Remove Programs icon. 3. In the Add or Remove Programs dialog box, select Creative Modem Blaster V.92 External CB5722 Properties and then click the Change/ Remove button. 4. Follow the instructions on the screen to complete the uninstallation. 1. Click Start 2.
Modem Features
Modem Features Basic Features System Compatibility Compatible with all supported operating systems. Bluetooth connectivity Use Bluetooth at the flick of a switch. Exceptional Performance The integrated modem controller frees your computer's resources to ensure exceptional performance while online. Voice Mail Create a virtual voice mail system and receive incoming calls while surfing! Fax Support Send and receive faxes from your computer using the software provided.
V.92 Features V.92* features shortens the time you need to make your 56 Kbps connection and make dialing up to the Internet more convenient. V.44 Compression V.44 Compression reduces the time it takes to download web pages, run web searches, and receive e-mail. PCM Upstream PCM Upstream makes it up to 40% faster to send e-mails with attachments, send files through Instant Messaging programs, and upload pictures to a website.
Modem-On-Hold Your Modem Blaster Wireless offers complete Modem-On-Hold features so you can pause your Internet connection while you answer incoming phone calls or while you make outgoing phone calls. Incoming Modem-On-Hold lets you pause the Internet connection while you answer phone calls without losing your connection. Outgoing Modem-On-Hold lets you pause your Internet connection while you make phone calls. In addition to ISP support for V.
Receiving a call 1. When a call comes in while you are surfing the Internet, the NetWaiting dialog box appears. You need to have Call Waiting to use incoming Modem-On-Hold. Contact your phone company for more information about Call Waiting.
2. Click the Accept button to pause your Internet connection and accept the call. The amount of time you have left to complete your call is displayed in the NetWaiting dialog box.The amount of time is determined by your ISP. If your call is longer than the available hold time, your Internet connection will be disconnected and you will need to dial-up again after completing the call. 3. After completing your call, click the Reconnect Internet connection.
Making a call 1. Double-click the NetWaiting box appears. icon on the taskbar. The NetWaiting dialog You need Three-Way Call to use outgoing Modem-On-Hold. Contact your phone company for more information about Three-Way Call.
2. Click the Outgoing call button to pause your Internet connection. You can start making your phone call. The amount of time you have left to complete your call is displayed in the NetWaiting dialog box.The amount of time is determined by your ISP. If your call is longer than the available hold time, your Internet connection will be disconnected and you will need to dial-up again after completing the call. 3. After completing your call, click the Reconnect Internet connection.
Technical Specifications
Technical Specifications Modem Size (L x W x H) ❑ 170 mm (6.7") x 125 mm (4.9") x 35 mm (1.38") Weight ❑ 285 g Bluetooth Specifications Compliance ❑ With Bluetooth Specification V1.1 Protocol ❑ Bluetooth 2.
Data Features* ❑ Integrated data, fax, and voice mail modem ❑ 56,000/54,667/53,333/52,000/50,667/49,333/48,000/46,667/45,333/42,667/41,333/ 40,000/38,667/37,333/36,000/34,667/33,333/32,000 bps data speeds ❑ 33,600/31,200/28,800/26,400/24,000/21,600/19,200/16,800/14,400/12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds ❑ Compatibility with the following data modem standards: • • • Fax Features V.92**, V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22 and V.21; Bell 212A and 103 V.
Interface Switch ❑ Between Bluetooth and serial connectivity Operating Temperature ❑ 5 ~ 50°C Relative Humidity ❑ 10 ~ 95% Storage Temperature ❑ -20 ~ 65°C Caller ID ❑ Displays the phone number of a calling party Creative Wireless USB Adapter Size (L x W x H) ❑ 66 mm (2.6") x 18 mm (0.7") x 9 mm (0.
❑ Headset Profile ❑ Personal Area Network Profile Operating Temperature ❑ 5 ~ 50°C Relative Humidity ❑ 5 ~ 95% Storage Temperature ❑ -20 ~ 65°C Compliance ❑ With Bluetooth Specification V1.1 Operating Range ❑ Bluetooth wireless access up to 100 m (330 ft)* Network Support ❑ Up to 7 different Bluetooth wireless technology enabled devices Security ❑ Link key prevents unauthorized access to your modem Input Voltage ❑ 5V Data Rate ❑ 723,000 bps RF module sensitivity ❑ -80 dBm at 0.
LED Indicators ❑ One green LED to indicate Bluetooth status. Lights up when Bluetooth access is ready and blinks when receiving data. ❑ One red LED to indicate power status. Lights up when the unit is switched on and blinks when transmitting data.
Frequently Asked Questions
Frequently Asked Questions If you have more questions about this product, you may wish to consult our self-help tool "Knowledge Base". Go to www.creative.com and select your region. Installation and Configuration What do I do when the installation does not start automatically after the Installation CD is inserted? The AutoPlay feature in your Windows system may not be enabled. To start the installation program through the My Computer shortcut menu 1.
Why does a Digital Signature Notice error message appear on a Windows XP or Windows 2000 operating system during installation? At the time of this product’s release, a Microsoft Bluetooth certification program was unavailable. As such, a message similar to the one below may appear when you are installing this product's driver. Click the OK button if you do not wish to continue seeing this notice throughout the installation procedure.
Why does a Hardware Installation error message appear on a Windows XP operating system during installation? At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft certification, a warning message similar to the one shown here, appears. You may see the message when installing this driver. If you do, you may choose to click the Continue Anyway button.
3. Follow the software installation instructions that apply to your operating system in the "Installing Software" on page 3-1 for Bluetooth connection and "Installing Software" on page 4-1 for serial connection. My Creative Wireless USB Adapter does not connect with my Bluetooth devices. Why? One of the following may have occurred: • The remote device is not turned on. • The remote device is out of the connection range.
My modem dials but is unable to connect to the Internet. Why? The access number, username or password may be wrong or non-functioning. There may also be excessive line noise generated by other devices using the same line. Try the following: • Verify that your dial-up settings, such as your access number and username, are correct. • Use a different initialization string. • Use your modem on a different access number.
How do I resolve hardware conflicts? Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. If you are not sure which device is causing the conflict, you can isolate the source of the difficulty by temporarily removing all devices (except your modem and essential devices such as the disk controller). After that, add the devices back one at a time until the device that is causing the conflict is found.
6. Click the Resources tab. 7. Select the Use Automatic Settings check box. If this check box is already selected, go to the Properties dialog box of the conflicting peripheral device and select the same check box there. 8. Restart your computer. My modem is unable to accept commands to dial or answer calls. Why? There may be an improper telephone line connection. Do the following: • Make sure the telephone cable is attached to the telephone jack. • Check that all devices are turned on.
The modem or communications software is unable to detect that the remote user has hung up. Why? The modem or communications software relies on the dial tone, busy tone or period of silence to detect that a remote user has hung up. This method of detection may not work during one of the following situations: • Your local telephone system does not generate the dial or busy tone when the remote user hangs up.
Difficulties with Modem-On-Hold You may need to check with your local telephone company for the correct code to disable Call Waiting. Why is my Internet connection lost after I make outgoing phone calls? If your phone service does not include Three-Way Call, your Internet connection will be lost when you make outgoing phone calls using the NetWaiting application. Contact your phone company for more information about Three-Way Call.
Maintenance and Safety 4. Click the Dial Properties button, and then click the check box next to the To disable call waiting, dial option. 5. Click the arrow next to the To disable call waiting, dial box. Three options are displayed: *70, 70# and 1170. 6. Select the appropriate option. If you are unsure which option is appropriate for your area, contact your ISP for more information. 7. Click the Apply button, and then click the OK button.
Updates Where can I get more information on all Creative products? Visit www.creative.com for updates and downloads relating to all Creative products.
