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4n142bk0.book Page 82 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 1 Connect the network cable to the network adapter connector on the back of your computer.
4n142bk0.book Page 83 Tuesday, December 17, 2002 2:54 PM 2 On the welcome screen, click Next. 3 Click Checklist for creating a network. 4 Complete the checklist and required preparations, and return to the Network Setup Wizard. 5 Follow the instructions on the screen. Network Problems NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP.
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4n142bk0.book Page 86 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. NOTE: If you have a problem with an external device, see the device documentation or contact the manufacturer. See page 51. Press the power button to resume from standby mode. See the Tell Me How help file for more information on standby mode.
4n142bk0.book Page 87 Tuesday, December 17, 2002 2:54 PM See page 89. See page 71. See page 40. See page 35. See page 91. See page 66. See page 66. See page 67. See page 92 See page 83. See page 88. See page 94. See page 34. See page 95. See page 96.
4n142bk0.book Page 88 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help TO A C C E S S T H E TE L L M E H O W H E L P F I L E — 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User’s guides. 3 Click Tell Me How. TO A C C E S S H E L P — 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon.
4n142bk0.book Page 89 Tuesday, December 17, 2002 2:54 PM NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND T R Y A G A I N — You have too many programs open. Close all windows and open the program that you want to use. O P E R A T I N G S Y S T E M N O T F O U N D — Contact Dell (see "Accessing Help" on page 88). A R E Q U I R E D .D LL F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 90 Tuesday, December 17, 2002 2:54 PM TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that it is on.
4n142bk0.book Page 91 Tuesday, December 17, 2002 2:54 PM ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 88.
4n142bk0.book Page 92 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Drive Problems NOTE: For information on saving files to a floppy disk, see the Tell Me How help file. To access the help file, see "Accessing Help" on page 88. If you cannot save a file to a floppy drive E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer.
4n142bk0.book Page 93 Tuesday, December 17, 2002 2:54 PM REINSTALL THE D RIVE — 1 Save and close any open files, exit any open programs, and shut down the computer. 2 Remove the drive from the module bay. See "Using the Module Bay" in the Tell Me How help file for instructions. To access the help file, see "Accessing Help" on page 88. 3 Reinstall the drive. 4 Turn on the computer. C L E A N T H E D R I V E — See "Cleaning Your Computer" in the Tell Me How help file for instructions.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 94 Tuesday, December 17, 2002 2:54 PM I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D PC C A R D — Contact Dell (see "Accessing Help" on page 88). I F Y O U H A V E P R O B L E M S W I T H A PC C A R D N O T P R O V I D E D B Y D E L L — Contact the PC Card manufacturer.
4n142bk0.book Page 95 Tuesday, December 17, 2002 2:54 PM If Your Computer Gets Wet CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 96 Tuesday, December 17, 2002 2:54 PM NOTE: See "Limited Warranties and Return Policy" on page 149 for information on your warranty coverage. NOTE: See "Limited Warranties and Return Policy" on page 149 for information on your warranty coverage. 14 Replace the battery. 15 Turn on the computer and verify that it is working properly.
4n142bk0.book Page 97 Tuesday, December 17, 2002 2:54 PM Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
4n142bk0.book Page 98 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.
4n142bk0.book Page 99 Tuesday, December 17, 2002 2:54 PM 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears. 4 Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. 5 After the CD completes the hardware scan, you can also detect other drivers and utilities.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 100 Tuesday, December 17, 2002 2:54 PM 6 Double-click the name of the device for which you are installing the driver. 7 Click the Driver tab and click Update Driver. 8 Click Install from a list or specific location (Advanced) and click Next. 9 Click Browse and browse to the location to which you previously extracted the driver files. 10 When the name of the appropriate driver appears, click Next.
4n142bk0.book Page 101 Tuesday, December 17, 2002 2:54 PM 3 Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold. 4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 102 Tuesday, December 17, 2002 2:54 PM 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked. Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: 1 Click the Start button and click Control Panel.
4n142bk0.book Page 103 Tuesday, December 17, 2002 2:54 PM Reinstalling Microsoft® Windows® XP Before You Reinstall If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 98).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 104 Tuesday, December 17, 2002 2:54 PM 5 Press the arrow keys to select CD-ROM, and then press 6 When the Press any key to boot from CD message appears, press any key. . Windows XP Setup 1 When the Windows XP Setup screen appears, press select To set up Windows now. 2 Read the information on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement.
4n142bk0.book Page 105 Tuesday, December 17, 2002 2:54 PM 10 Enter the date, time, and time zone in the Date and Time Settings window and click Next. 11 If the Networking Settings screen appears, click Typical and click Next. 12 If you are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration, enter your selections. If you are unsure of your settings, accept the default selections.
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4n142bk0.book Page 108 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Adding Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 118 for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
4n142bk0.book Page 109 Tuesday, December 17, 2002 2:54 PM NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. 6 If you are replacing a memory module, remove the existing module. NOTICE: Handle memory modules by their edges, and do not touch the components on a module. a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
4n142bk0.book Page 110 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: I f th e m e m or y m o d u le c o ve r is d i ffi cu l t t o c lo s e , re m o v e the m o d u l e a n d r e i n s ta l l i t . For c i n g t he c o ve r to cl o se m a y d a ma g e y o u r c om p u t er. 9 10 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. Turn on the computer.
4n142bk0.book Page 111 Tuesday, December 17, 2002 2:54 PM 6 Turn the computer over, and remove the screw from the Mini PCI card cover. 7 Place your finger under the cover at the indentation, and lift and slide the cover open.
4n142bk0.book Page 112 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 9 10 If a Mini PCI card is not already installed, go to step 9. If you are replacing a Mini PCI card, remove the existing card: a Disconnect the Mini PCI card from any attached cables. b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. c Lift the Mini PCI card out of its connector.
4n142bk0.book Page 113 Tuesday, December 17, 2002 2:54 PM Replacing the Hard Drive NOTICE: To prevent data loss, shut down your computer (see "Turning Off Your Computer" on page 43) before removing the hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode. NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.
4n142bk0.book Page 114 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTE: You need the Operating System CD to install the Microsoft® Windows® operating system. You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive. 6 Turn the computer over. Use a small screwdriver to loosen the M2.5 x 5-mm screw. M2.5 x 5-mm screw 7 Turn the computer over so that it is upright.
4n142bk0.book Page 115 Tuesday, December 17, 2002 2:54 PM 9 Remove the new drive from its packaging. Save the original packaging for use when storing or shipping the hard drive. NOTICE: You cannot replace your hard drive unless you open your display first. 10 Ensure that the display is open approximately 2.54 cm (1 in). NOTICE: Use firm and even pressure to slide the drive into place. If you force the hard drive into place using excessive force, you may damage the hard drive connector.
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4n142bk0.book Page 117 Tuesday, December 17, 2002 2:54 PM SECTION 9 Appendix Specifications Standard Settings Dell Technical Support Policy (U.S.
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4n142bk0.book Page 119 Tuesday, December 17, 2002 2:54 PM Smart Card (continued) Interface speed 9600–115,200 BPS EMV level level 1 certified WHQL certification PC/SC Compatibility compatible within a PKI environment Insert/eject cycles certified for up to 100,000 cycles Memory Minimum requirement 266 MHz Memory module connector two user-accessible DDR SDRAM connectors Memory module capacities 128 MB, 256 MB, 512 MB, and 1 GB Memory type 3.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 120 Tuesday, December 17, 2002 2:54 PM Ports and Connectors (continued) Modem RJ-11 port Network adapter RJ-45 port Communications Modem: Type v.92 56K MDC Controller softmodem Interface internal AC ’97 bus Network adapter 10/100/1000 Ethernet LAN on system board Wireless (optional) internal Mini PCI Wi-Fi (802.11b and 802.
4n142bk0.book Page 121 Tuesday, December 17, 2002 2:54 PM Audio (continued) Interfaces: Internal AC ’97 External microphone miniconnector, stereo headphones/speakers miniconnector Speaker two 4-ohm speakers Internal speaker amplifier 2-W channel into 4 ohms Volume controls keyboard shortcuts or program menus Display Type (active-matrix TFT) XGA or SXGA+ Dimensions: Height 214.3 mm (8.4 inches) Width 285.7 mm (11.3 inches) Diagonal 357.1 mm (14.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 122 Tuesday, December 17, 2002 2:54 PM Display (continued) Power Consumption: Panel with backlight (typical) Controls 6.5 W (XGA); 7.0 W (SXGA+) brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Key travel 2.7 mm ± 0.3 mm (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.
4n142bk0.book Page 123 Tuesday, December 17, 2002 2:54 PM Battery (continued) Charge time with computer off (approximate) approximately 2 hours Operating time approximately 3 to 4 hours (6-cell battery); approximately 2 to 3 hours (4-cell battery) NOTE: Battery operating time can be significantly reduced under certain powerintensive conditions. See page 46 for more information on battery life.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 124 Tuesday, December 17, 2002 2:54 PM Physical Height 30.8 mm (1.2 inches) Width 315 mm (12.4 inches) Depth 259.4 mm (10.2 inches) Weight: With travel module 2.26 kg (4.98 lb) With CD drive 2.4 kg (5.
4n142bk0.book Page 125 Tuesday, December 17, 2002 2:54 PM Standard Settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for this program. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.
4n142bk0.book Page 126 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence using the Boot Order page of the system setup program.
4n142bk0.book Page 127 Tuesday, December 17, 2002 2:54 PM Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer. 2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press immediately.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 128 Tuesday, December 17, 2002 2:54 PM 2 Press until you locate Infrared Data Port under Basic Device Configuration. 3 Press the down-arrow key to highlight Disabled next to Infrared Data Port. 4 Press the right-arrow key to change the setting to a COM port. Ensure that the COM port that you select is different from the COM port assigned to the serial connector.
4n142bk0.book Page 129 Tuesday, December 17, 2002 2:54 PM Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.
4n142bk0.book Page 130 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed.
4n142bk0.book Page 131 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
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4n142bk0.book Page 133 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 134 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): den_support@dell.
4n142bk0.book Page 135 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
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4n142bk0.book Page 137 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 138 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
4n142bk0.book Page 139 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
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4n142bk0.book Page 141 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 142 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal E-mail: support.euro.dell.
4n142bk0.book Page 143 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 144 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
4n142bk0.book Page 145 Tuesday, December 17, 2002 2:54 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 City Code: 1344 Area Codes, Local Numbers, and Toll-Free Numbers E-mail: dell_direct_support@dell.
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4n142bk0.book Page 147 Tuesday, December 17, 2002 2:54 PM Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
4n142bk0.book Page 148 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): 148 Appendix Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.
4n142bk0.book Page 149 Tuesday, December 17, 2002 2:54 PM Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S.
4n142bk0.book Page 150 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE.
4n142bk0.book Page 151 Tuesday, December 17, 2002 2:54 PM What will Dell do? During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship.
4n142bk0.book Page 152 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.
4n142bk0.book Page 153 Tuesday, December 17, 2002 2:54 PM "Total Satisfaction" Return Policy (U.S. Only) We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "Total Satisfaction" return policy for most products that you— the end-user customer—purchase directly from Dell.
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4n142bk0.book Page 155 Tuesday, December 17, 2002 2:54 PM What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
4n142bk0.book Page 156 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced.
4n142bk0.book Page 157 Tuesday, December 17, 2002 2:54 PM you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. May I transfer the limited warranty? Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us.
4n142bk0.book Page 158 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third party manufacturer warranties vary from product to product.
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4n142bk0.book Page 160 Tuesday, December 17, 2002 2:54 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
4n142bk0.book Page 161 Tuesday, December 17, 2002 2:54 PM Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4n142bk0.book Page 162 Tuesday, December 17, 2002 2:54 PM Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
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4n142bk0.book Page 165 Tuesday, December 17, 2002 2:54 PM printer (continued) parallel, 39 setting up, 38 USB, 40 programs crashes, 94 fixing problems, 94 not responding, 94 specifications, system, 118 surge protectors, 42 S-video TV-out connector description, 28 system view, 28 System Restore, 100 R system setup program commonly used options, 126 screens, 125 viewing, 125 RAM.
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DELL INFORMATION DEVELOPMENT Printing Specifications ENGLISH LOCALIZATION (Completed by Information Development) (Heavily outlined boxes completed by Agency) MILESTONE NAME: B2 - Benz Owner’s Manual PATH: (S:\SYSTEMS\Bondi_Benz\Benz\owner\A00\English) LANGUAGES: English ----------------------- Agency: PART and REVISION NUMBER: 4N142 A00 SPEC SHEET PREPARED BY: Gloria Salinas DATE SPEC SHEET COMPLETED: 12/05/02 CONTACTS: Cathy Brown Cathy_Brown@Dell.
FILE NAME(S) & PAGE COUNT: * Localization Supplier: Revise file name, page count, and page number columns Section Filename Page Count English book/Interior: 4N1420HR.pdf 166 Full Cover (AMF): 4N142am0HR.pdf 2 Comments Separate Quark Covers Or Full Cover (APCC): 4N142ap0HR.pdf Or Full Cover (CCC): 4N142cc0HR.pdf Or Full Cover (BCC): 4N142bp0HR.