Q U I E T C O N T R O L™ 3 0 OW N E R ’ S G U I D E • B R U G E RV E J L E D N I N G BEDIENUNGSANLEITUNG • GEBRUIKERSHANDLEIDING G U Í A D E L U S U A R I O • K ÄY T TÖ O H J E • N OT I C E D ’ U T I L I S AT I O N M A N U A L E D I I S T R U Z I O N I • K E Z E L É S I Ú T M U TAT Ó B R U K E RV E I L E D N I N G • P O D R Ę C Z N I K U Ż Y T KOW N I KA M A N U A L D O P R O P R I E TÁ R I O • B R U K S A N V I S N I N G • • • • •
I M P O R TA N T S A F E T Y I N S T R U C T I O N S Please read and keep all safety and use instructions. • Do NOT use the headphones at a high volume for any extended period. ––To avoid hearing damage, use your headphones at a comfortable, moderate volume level. ––Turn the volume down on your device before placing the headphones in your ears, then turn the volume up gradually until you reach a comfortable listening level.
R E G U L AT O R Y I N F O R M AT I O N This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must not be co-located or be operating in conjunction with any other antennas or transmitters. Meets IMDA Requirements.
R E G U L AT O R Y I N F O R M AT I O N Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O Part Name This table is prepared in accordance with the provisions of SJ/T 11364.
L E G A L I N F O R M AT I O N Apple, the Apple logo, iPad, iPhone, iPod, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark “iPhone” is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
CONTENTS Bose® Connect App What can I do with the Bose Connect app?.................................................................. 8 What's in the Carton Contents............................................................................................................................................. 9 Importance of Proper Fit Choose the correct StayHear®+ QC® tip........................................................................... 10 Fit the earbuds to your ear..............................
CONTENTS Status Indicators Bluetooth® indicator..................................................................................................................... 22 Battery indicator............................................................................................................................ 22 Voice Prompts Pre-installed languages.............................................................................................................. 23 Change the language...........................
BOSE® CONNECT APP Download the Bose Connect app to keep your software up-to-date, personalize your headphone settings, easily manage Bluetooth connections and access new features. What can I do with the Bose Connect app? • Unlock the full potential of your QuietControl™ 30 wireless headphones. • Easily connect to and switch between multiple mobile devices with a single swipe. • Customize your headphone experience: –– Name your headphones. –– Select a voice prompt language or disable voice prompts.
W H AT ' S I N T H E C A R T O N Contents Carefully unpack the carton and confirm that the following parts are included: Carry case Bose® QuietControl™ 30 wireless headphones StayHear®+ QC® tips: Large (black) and Small (white) Note: M edium (gray) tips are attached to the earbuds. USB cable Note: If any part of the product is damaged, do not use it. Contact your authorized Bose® dealer immediately or Bose customer service. Visit: global.Bose.
I M P O R TA N C E O F P R O P E R F I T Choose the correct StayHear®+ QC® tip For optimal audio performance, it is important to choose the correct size StayHear®+ QC® tip. Select the size that gives you the best comfort and fit in each ear. To determine the best fit, you may need to try all three sizes. You may need a d ifferent size for each ear. To test the fit, try speaking aloud with the headphones off. Your voice should sound muffled in both ears; if not, select another ti p size.
I M P O R TA N C E O F P R O P E R F I T Change the StayHear®+ QC® tips 1. H olding the earbud by the stem, gently grasp the attached StayHear®+ QC® tip and peel it away from the earbud. CAUTION: To prevent tearing, grasp the StayHear+ QC tip by its base. Do not pull on the tip wing. 2. Align the opening of the new StayHear+ QC tip with the earbud nozzle and rotate the tip onto the nozzle. Press the base of the tip until it clicks securely into place.
HEADPHONE CONTROLS Microphones Inline remote: Volume up Controllable noise cancelling buttons Multi-function button Volume down Power/Bluetooth button 12 - ENGLISH
HEADPHONE CONTROLS Power on Press the Power/Bluetooth button until the battery indicator glows green, yellow, or red (to indicate the current battery charge level). Note: When first powering on your headphones, noise cancellation is fully enabled. For more information, see page 17. Power off Press and hold the Power/Bluetooth button until the battery indicator blinks three times and you hear the power-down tones.
HEADPHONE CONTROLS Headphone functions The headphone controls are located on the inline remote below the right earbud. Volume Up Multi-function button Volume Down Media playback and volume functions Function What to do Play/Pause Press the Multi-function button Skip Forward Press twice quickly. Skip Backward Press three times quickly. Fast forward Press twice quickly and hold the second press. Rewind Press three times quickly and hold the third press.
HEADPHONE CONTROLS Call functions Multi-function button Function What to do Answer a call Press the Multi-function button End a call Press Decline an incoming call Press and hold Answer a second incoming call and put the c urrent call on hold While on a call, press Decline a second incoming call and stay on current call While on a call, press and hold Switch between two calls With two active calls, press Create a conference call With two active calls, press and hold Access voice control
HEADPHONE CONTROLS Access voice control The headphone microphone acts as an extension of the microphone in your m obile device. Using the Multi-function button on the microphone, you can access the voice control capabilities on your device to make/take calls or ask Siri or Google Now™ to play music, tell you the weather, give you the score of a game and more. Press and hold to access voice control on your device. You hear a tone that indicates voice control is active.
C O N T R O L L A B L E N O I S E C A N C E L L AT I O N How controllable noise cancellation works • Noise cancellation reduces unwanted noise providing a clearer, more lifelike audio performance. • Each time you power on your headphones, noise cancellation is fully enabled at the highest level (12). • You can use noise cancellation while listening to audio, or you can use noise cancellation only. • As you increase noise cancellation, unwanted outside noise is reduced.
C O N T R O L L A B L E N O I S E C A N C E L L AT I O N Adjust noise cancellation Use the controllable noise cancelling buttons on the inline remove or download the Bose® Connect app to control the level of sound in your environment. Increase noise cancelling Reduce noise cancelling Increase noise cancellation To increase noise cancellation and block outside sounds, press and hold until the desired setting is reached. When you reach the highest level, you hear two tones.
B AT T E R Y Charge the headphones CAUTION: Use this product only with an agency-approved power supply that meets local regulatory requirements (for example: UL, CSA, VDE, CCC). 1. Open the hinged door on the inside right neckband. 2. Plug the small end of the USB cable into the USB connector. 3. Plug the other end of the USB cable into a wall charger or computer that is powered on. While charging, the battery indicator blinks amber.
B AT T E R Y Charging time Allow up to three hours to fully charge the battery. A full charge powers the headphones for up to 10 hours. Note: The headphones do not play while charging. Check the battery level Each time you power on the headphones, a voice prompt announces the battery level. When the headphones are in use, the battery indicator blinks red when the battery needs charging. For more information, see page 22.
S TAT U S I N D I C AT O R S The Bluetooth and battery indicators are located on the inside right neckband.
S TAT U S I N D I C AT O R S Bluetooth indicator Shows the connection status of a mobile device. Indicator activity System state Blinking blue Ready to pair Blinking white Connecting Solid white Connected Battery indicator Shows the battery charge level. Indicator activity System state Green Medium to full charge Amber Low charge Blinking red Need to charge Notes: • To visually check the battery, view the battery indicator on the inside right of the neckband.
VOICE PROMPTS Voice prompts guide you through the Bluetooth connection process, announce the battery level and identify connected devices. You can customize voice prompts using the buttons on your headphones. Tip: You can also easily manage voice prompts using the Bose® Connect app.
B LU E T O OT H C O N N E C T I O N S Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets and laptop computers. Before you can stream music from a device, you must pair the device with your headphones. Choose your pairing method You can pair your device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).
B LU E T O OT H C O N N E C T I O N S Pair using the Bluetooth menu on your mobile device 1. W ith your headphones powered on, press and hold the Power/Bluetooth button until you hear “Ready to pair” or the Bluetooth indicator blinks blue. 2. On your device, turn on the Bluetooth feature. Tip: The Bluetooth feature is usually found in the Settings menu.
B LU E T O OT H C O N N E C T I O N S 3. Select your headphones from the device list. Once paired, you hear “Connected to ” or the Bluetooth indicator glows solid white.
B LU E T O OT H C O N N E C T I O N S Pair using NFC 1. With your headphones powered on, unlock your device and turn on the Bluetooth and NFC features. Refer to your device owner’s guide to learn more about these features. 2. Tap the NFC touchpoint on your device to the back of the inline remote. Your device may prompt you to accept pairing. Once paired, you hear “Connected to ” or the Bluetooth indicator glows solid white.
B LU E T O OT H C O N N E C T I O N S Disconnect a mobile device Disable the Bluetooth feature on your device. Tip: You can also disconnect your device using the Bose® Connect app. Reconnect a mobile device When powered on, the headphones tries to reconnect with the two most recently-connected devices. Note: The devices must be within range (30 ft. or 9 m) and powered on.
M U LT I P L E B L U E T O O T H C O N N E C T I O N S You can pair additional devices to your headphones. These Bluetooth connections are controlled with the Power/Bluetooth button. Voice prompts guide you through controlling multiple connections. Before connecting an additional mobile device, make sure this feature is enabled. Tip: You can also easily manage multiple connected devices using the Bose® Connect app.
M U LT I P L E B L U E T O O T H C O N N E C T I O N S Reconnect a previously paired mobile device 1. Press the Power/Bluetooth button to hear which device is connected. 2. P ress the Power/Bluetooth button again within three seconds to connect to the next device in the headphone pairing list. Repeat until you hear the correct device name. 3. Play audio on the connected device. Clear the headphone pairing list 1.
CARE AND MAINTENANCE Store your headphones • Turn off the headphones when not in use. • Before storing the headphones for more than a few months, fully charge the battery. • Place the headphones in the carry case for storage.
CARE AND MAINTENANCE Clean your headphones Your headphones may require periodic cleaning. Component Cleaning procedure StayHear® + QC® tips Remove the tips from the earbuds and wash them with a mild detergent and water. Note: Make sure you thoroughly rinse and dry the tips before attaching them to the earbuds. Headphone nozzles Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle. Neckband Clean only with a soft, dry cloth.
T R O U B L E S H O OT I N G Common solutions If you experience problems with your headphones: • Power on the headphones (see page 13). • Check the state of the status indicators (see page 22). • Make sure your mobile device supports Bluetooth technology (see page 24). • Charge the battery (see page 19). • Increase the volume on your headphones, device and music app. • Move your device closer to the headphones and away from any interference or obstruction.
T R O U B L E S H O OT I N G Symptom Solution No sound • Make sure voice prompts are on. Press the Power/Bluetooth button to hear the connected device. Make sure you are using the correct device. • Use a different music source. • Pair a different device (see page 25). • If two devices are connected, pause audio on the first device and play audio on the other device. Poor sound quality • Use a different music source. • Pair a different device. • Disconnect the second device.
T R O U B L E S H O OT I N G Symptom Solution Mobile device not responding to button presses • For multi-press functions using the Multi-function button the speed of presses. , vary • Full controls may not be available for some models. • Try another compatible device. StayHear®+ QC® tips falling off Securely attach the tips to the earbuds (see page 10). Lost StayHear+ QC tip Contact Bose® customer service for replacement tips.
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