Warranty

ManualsBrandsBose ManualsElectronicsBose 161 Speaker System (Pair, Black)

Bose product limited warranty

Bose products purchased by consumers directly from Bose carry our limited warranty:

Who is covered?

This warranty is extended only to the original end-use purchaser or the person receiving the

product as a gift, and shall not be extended to any other person or transferee.

What is covered/for how long:

Unless a different warranty period is stated in the owner's guide provided with your Bose

product, for a period of 1 year (2 years EU) [5 years for any non-powered speakers that may be

incorporated into this product] from the date of retail purchase by the original end-use purchaser,

Bose warrants that this product, when delivered to you in new condition, in original packaging,

from a Bose authorized reseller and used in normal conditions, is free from any defects in

manufacturing, materials and workmanship.

What is not covered?

This warranty does not cover defects resulting from improper or unreasonable use or

maintenance; failure to follow operating instructions; accident; excess moisture; insects;

lightning; power surges; connections to improper voltage supply; unauthorized alteration or

modification of original condition; damages caused by inadequate packing or shipping

procedures; loss of, damage to or corruption of stored data; damages caused by use with non-

Bose products; product that requires modification or adaptation to enable it to operate in any

country other than the country for which it was designed, manufactured, approved and/or

authorized, or repair of products damaged by these modifications; and products purchased from

unauthorized dealers.

What we will do:

During the warranty period, we will, at our sole option, repair or replace (using new or

refurbished replacement parts) any defective parts within a reasonable period of time and free of

charge.

What we will not do:

Pay shipping, insurance or transportation charges from you to us, or any import fees, duties and

taxes.

What you must do to obtain Limited Warranty Service:

Return product, with proof of purchase from an authorized Bose dealer, using the following

procedures:

Summary of content (20 pages)

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Bose product limited warranty Bose products purchased by consumers directly from Bose carry our limited warranty: Who is covered? This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee.
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1. Contact the Bose organization in your country/region (visit Global.Bose.com for Bose contact information in your country/region) for specific return and shipping instructions; 2. Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country; and 3. Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused.
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Buying from unauthorized dealers can be risky. Unless the dealer provides a receipt showing purchase from an authorized dealer, the products carry no warranty from Bose. Moreover, products purchased from unauthorized dealers may be counterfeit or stolen goods, and if you attempt to resell such products, you may be subject to significant civil liability and/or criminal penalties. Watch out for counterfeit products There are growing numbers of counterfeit products in the marketplace.
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information. A Bose representative will check the name of the dealer or website from which you are considering a purchase and let you know whether it's an authorized Bose dealer. If you would like to report a suspected counterfeit Bose product, please send an email to report_counterfeits@bose.com. Bose appreciates your assistance in preventing the distribution of counterfeit products. Bose Corporation Framingham, Massachusetts, USA *Not all Bose authorized dealers display the badge at this time.
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     Name, address, telephone number and email address Billing information, such as credit or debit card number, verification number and expiration date Information about purchases or other transactions with us Online browsing information (for details see "Online tracking" below) Other personal information We may combine the personal information we receive from one source with information we receive from other sources. Online tracking In order to make improvements to Bose.
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transmit information, which could include personal information. We may use web beacons, in conjunction with cookies, for a number of reasons, including:     To assist in tracking and analyzing advertising effectiveness To verify purchases made on Bose.com To count and recognize site visitors To personalize your experience In addition to our use of these applications, certain third parties and affiliates may set and access cookies on your computer, and use web beacons in conjunction with them.
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  As permitted or required by applicable law For other purposes We may also use your personal information to contact you by email, postal mail or phone regarding Bose products, services, promotions and special events. Please see privacy preferences if you wish to restrict the use of your personal information for this purpose.
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  Use your personal information to contact you by email, postal mail or phone regarding Bose products, services, promotions and special events that might appeal to your interests Share your name and contact information with our affiliates and third parties so that they may contact you by email, postal mail or phone regarding products, services, promotions or special events that might appeal to your interests Please visit Communication Preferences or call Bose toll free at 1-800-999 2673 to express your
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Or send a letter to: Bose Corporation C/O Online Commerce Group P.O. Box 9168 MS 740 Framingham, MA 01701-9168 Security on Bose.com Bose Corporation realizes that security is a primary concern for our online customers. The following is an overview of some of the security measures we take to protect personal information you submit on Bose.com during transactions and certain other submissions. We use Akamai and Cybertrust digital security technology on certain Bose.
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Credit and debit card safety When you place an order on Bose.com, your credit or debit card number is encrypted when transmitted and stored. Encryption is used for submission of credit and debit card numbers on every Bose.com page with a digital site certificate. When you are on a page with a site certificate, a closed lock or solid key icon will appear on the bottom bar of your browser window. To verify, you can view the site certificate before submitting your credit or debit card number.
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Or send a letter to: Bose Corporation Online Commerce Group P.O. Box 9168 MS 740 Framingham, MA 01701-9168 Revised November 13, 2008 Bose.com terms and conditions Please review the following terms and conditions that govern your use of this website, and note that your use of our site constitutes your agreement to these terms and conditions.
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this site for the unauthorized sale of Bose products or services. As a condition of this authorization, you agree that any copy you make of these documents shall retain all copyright and other proprietary notices contained herein. This authorization does not include the use of images, logos or other content unless they are embedded within the documents. Bose may revoke this authorization at any time, in its sole discretion.
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Sending gift messages While using this website for the purpose of sending gifts or gift cards with personal messages to recipient(s), you agree to comply with all applicable laws, rules, and regulations. Bose reserves the right to use and share personal information submitted for the purpose of sending gifts or gift cards in accordance with the privacy statement available on this site and as otherwise permitted or required by applicable law.
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ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. Bose is not responsible for any inaccuracies, typographical errors or any other mistakes on this site or in any content you may obtain from this site, and reserves the right to make corrections.
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incorporating such information. Notwithstanding the foregoing, our use of your personal information shall be governed by the privacy statement available on this site. Product feedback policy and terms We do welcome and value feedback on our existing products, and we make every effort to address questions or concerns that are raised by our customers.
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This is the entire agreement between you and Bose relating to the use of this site. Bose can revise these terms and conditions at any time by updating this posting. This site may provide links to other sites that are not maintained by Bose. Bose provides such links for your convenience only, and is not responsible for the content of any third-party site. Some images in our automotive section have been copyrighted by PhotosToGo, Inc.
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AirPlay, Apple, iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod touch, iTunes and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Lightning is a trademark of Apple Inc. The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such mark by Bose Corporation is under license. Wi-Fi is a registered mark of the Wi-Fi Alliance.
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Introduction The www.bose.com review platform is maintained by Bose Corporation ("Bose," "we," "us"). These House Rules (these "House Rules") govern your ("you" "your" or a "user") access to and use of www.bose.com review platform (the "Bose Review"), and the features made available through www.bose.com ("Features"). By using the Bose Review, you indicate your unconditional acceptance of these House Rules. Please read these House Rules carefully, as they may have changed since your last visit.
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  Material that threatens, harasses, or otherwise violates the legal rights of others, including material that reveals the privacy or personal information of other users Content that contains any malware, software programs, or files that may violate the intellectual property rights of any party, or include offensive content, or damage other users' viewing devices Bose may also remove material if it receives notice from a third party that your Content infringes that third party's rights.
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If you do not comply with these House Rules, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms. If you have any questions about these House Rules, please contact us at: support@bose.com. You may also contact us at 1-800-999-2673. Outside the US, call 1-508-766-1099.