M2M Express GPRS Modem
BlueTree Wireless M2M ExpressGPRS Modem Model: M2M-GPRS-S Product Manual July 2004 UG-M2MExpGPRS V1.
BlueTree Wireless M2M Express Product Manual V1.
BlueTree Wireless Data, Inc. 2405 46th Avenue Lachine, QC, Canada H8T 3C9 Tel: +1 (514) 422-9110 Toll Free: 1-877 422-9110 www.bluetreewireless.com Copyright © 2004 by BlueTree Wireless Data, Inc. All Rights Reserved Printed in Canada BlueTree™, the BlueTree logo, and BlueVue™ are trademarks of BlueTree Wireless Data, Inc. All other trademarks are the property of their respective owners. V1.
Patents Portions of this product are covered by some or all of the following patents: Declaration of Conformity FCC Compliance Statement (USA) FCC ID: QWV-M2MW2 The device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
Liability Notice While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of BlueTree Wireless Data, Inc., or any of its subsidies, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.
BlueTree Wireless M2M Express Product Manual V1.
: Contents Introduction Welcome .................................................................................... 9 Product Description...................................................................... 9 What you will need .................................................................... 10 Chapter 1: Installing the Modem Unpacking the Modem................................................................ 13 Installing the SIM Card...............................................................
: Appendix C: Modem Specifications Physical Dimensions................................................................... 51 Product Specifications ................................................................ 53 Power Consumption ................................................................... 53 Certification .............................................................................. 54 10 BlueTree Wireless M2M Express Product Manual V1.
Introduction Introduction Welcome Thank you for choosing the M2M Express , BlueTree’s GPRS wireless data modem. Product Description Modem The M2M Express modem gives today's mobile organization the reliable, instant access to information that is critical for its teams. The unit is a fully integrated GSM modem, which adds wireless GPRS functionality to remote and mobile applications. Its design makes it ideal for in harsh environment installations.
Introduction What you will need Before you install the modem you will need the following: Cellular antenna To comply to FCC and Industry Canada regulations, cellular antennas must meet the following specifications: • Rated gain of 3dBd • Minimal cable loss of 0.5dB • Dual-band 800 & 1900 MHz • Nominal 50 ohm impedance • Male SMA connector • Coil style cellular whip • Mount designed for a horizontal metal surface of vehicle Warning: Antenna must not exceed 5.15 dBi.
Introduction For example, HotSync - software used for communicating with the PalmPilot can occupy the COM port even if the PC does not have PalmPilot connected to that COM port. Check any software that loads when your computer starts up, any software that appears as an icon on your Windows task bar, and disable or close any applications that normally use a COM port. Is another modem installed on the PC? Older internal modems can cause COM port conflicts.
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Chapter 1: Installing the Modem Chapter 1: Installing the Modem Installing the modem is a seven-step process: Unpacking the Modem 1. Unpack the modem 2. Install the SIM card 3. Install the modem 4. Install the antenna 5. Install the power cable 6. Connect the data 7. Install the BlueVue software When the modem arrives, check that the package contains the following items: • M2M Express modem • 3-foot power cable • BlueVue software is available from our web site at http:// www.
Chapter 1: Installing the Modem 3. Then using your fingers, remove the SIM card tray from the modem. 4. Place the SIM card into the tray with the gold contact facing upwards. 5. Insert the SIM card tray into the modem, with the SIM facing down, and press on the plastic edge until it is firmly in place. The SIM card is now installed. Installing the Modem Place the modem in a location where you can connect the power, antenna and data cables.
Chapter 1: Installing the Modem Connect the cable here. Installing the Power Cable The modem includes a 3-foot power cable. Connects to modem. Power cable connector Connects to 12 volt DC power supply. As shown below, the power cable connects to the modem through a Molex type connector (MiniFit 4-pin). The ignition sense line (white wire) acts as an ON/OFF power switch. The modem will turn on when the ignition sense line is set between 5 and 30 volts DC.
Chapter 1: Installing the Modem Pin designations for the connector are shown below. Pin Annotation Color Description 1 GND Black Ground 2 POS Red Power supply input 5 to 30 Vdc 3 IGN White Ignition input 4 OUT Green Not used Powering up the modem The Ignition Sense Line should not be connected directly to the battery. Note: Make sure that the antenna is connected to the modem before applying power.
Chapter 1: Installing the Modem To test the power connection: 1. Check the modem’s LED indicators. • If the PWR or Power indicator is turned on or if it flashes, the modem is powered. • If the PWR or Power indicator is not turned on, review the installation procedures or see “Modem Help” on page 29. 2. Open Windows HyperTerminal and run the AT commands shown in “Configuring the HyperTerminal session” on page 23. Connecting the Data Cable To connect the DATA cable: 1.
Chapter 1: Installing the Modem To install BlueVue: 3. After you have downloaded BlueVue software, click on the bluevuegprscdma.msi file to start the installation. 4. On the License Agreement screen select I accept the terms in the license agreement, and then click Next. 5. On the Select Your Configuration screen, in the Please select your model number list, select your modem. If you don’t know the model number of the modem, you can find it on the product label located on the bottom of the modem. 6.
Chapter 1: Installing the Modem V1.
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Chapter 2: Activating the Modem Chapter 2: Activating the Modem The M2M Express connects to the wireless network the same way a cell phone does. Each modem is an account on the wireless network. The network service provider assigns the modem a user name and password, and others. This chapter shows you how to activate the modem: • Using BlueTree’s BlueVue software, • Using AT commands.
Chapter 2: Activating the Modem 3. Select the Standard 33600 bps Modem and click Properties. a) Click the Advanced tab. b) In the Extra Initialization Commands field, type AT&D2;+CGDCONT=1,”IP”,”apn”,”0.0.0.0”,0,0 The important elements of the string are as follows: String element Function AT&D2 Sets the modem to switch from data modem to command mode when DTR is dropped. “apn” Placeholder for the exact Access Point Name supplied to you by the service provider. ”0.0.0.0”0,0 ”0.0.0.
Chapter 2: Activating the Modem 9. On the Internet Account Information box, type the username and password in the corresponding fields and then click Next. The DUN connection is now set up and ready to connect to the wireless network. Using AT Commands You can enter AT commands to activate the modem and verify its registration status with the wireless network. AT commands are entered into the modem using the Microsoft HyperTerminal application.
Chapter 2: Activating the Modem Command Function AT+CREG? +CREG: 0,1 OK Checks that the modem is registered on the network. A response of +CREG: 1,1 indicates that the modem is registered with the network. AT+FCLASS=0 OK Puts in data mode AT+CGDCONT=1,"IP","apn","0.0.0.0",0,0 OK Establishes the PDP context. Note that there are no spaces in the string.
Chapter 3: Connecting to the Wireless Network Chapter 3: Connecting to the Wireless Network Connecting to the wireless network is simple, whether you use BlueVue or Dial-Up Networking. Using BlueVue Starting BlueVue You can start BlueVue one of two ways: • Double-click the BlueTree icon on the Windows task bar • Click Start > Programs > BlueTree > BlueVue GPRS BlueVue’s main window appears. Connecting to the network To connect to the wireless network: Manually 1.
Chapter 3: Connecting to the Wireless Network For more information on the BlueVue interface, refer to the BlueVue User Guide. Using Microsoft DUN (Dial Up Networking) A DUN connection is started from the Network Connections directory on your system. You can open the directory and start your DUN session one of two ways: from the Start menu, or from the My Network Places icon on your desktop. From the Start menu To connect to the wireless network: 1.
Chapter 4: Troubleshooting Chapter 4: Troubleshooting This chapter helps you manage commonly reported issues when dealing with your BlueTree Wireless Data Modem and BlueVue software. Modem Help Issue Possible cause Suggestion Low or no network signal strength. PWR LED is flasing. The modem does not communciate with the network. CD LED is OFF. Cellular antenna is not properly connected to the modem. Check that the antenna cable is connected properly to the SMA connector labeled RF on the modem.
Chapter 4: Troubleshooting BlueVue Help Issue Possible cause Suggestion The Network Status Display shows a blank screen. Modem is powered off. Check modem's power cable. Modem's serial cable is disconnected from PC. Check that the serial cable is connected to the proper COM port on your computer and the other end connected to MAIN. Service is stopped. Go to BlueTree Modem Properties and select Service Control. Then click the Start button. No service is available.
Chapter 4: Troubleshooting Issue Possible cause Suggestion Cannot close or exit BlueVue while disconnecting a data session. This is normal behavior. It takes a few moments for BlueVue to complete the disconnection process. Incorrect COM port selected during installation. Re-install BlueVue. Open Control Panel, delete and then add BlueTree GPRS modem on the correct COM port. Agent (service) will not start. BlueTreeStandard CDMA Modem is not installed in Windows.
Chapter 4: Troubleshooting 32 BlueTree Wireless M2M Express Product Manual V1.
Appendix A: Warranty and Customer Support Appendix A: Warranty and Customer Support Warranty Bluetree Wireless Data Inc. warrants the M2M Express cellular modem against all defects in materials and workmanship for a period of one (1) year from the date of purchase. The sole responsibility of Bluetree Wireless Data Inc. under this warranty is limited to either repair or, at the option of Bluetree Wireless Data Inc., replacement of the cellular modem.
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Appendix B: Reference Information Appendix B: Reference Information Modem Reference The M2M Express is a rugged modem for the GPRS wireless data network. Features • Compatible with GSM and GPRS wireless services • Supports 850 and 1900 MHz frequency bands • SMS capable – for both mobile originate and terminate messaging • Data transfer with a host platform through an RS-232 serial interface • Modem control protocol: AT commands LED indicators Data connection V1.
Appendix B: Reference Information Data connection serial port pin-outs Pin number Name Description Direction 1 DCD Data Carrier Detect Modem PC 2 RXD Receive Data Modem to PC 3 TXD Transmit Data PC to Modem 4 DTR Data Terminal Ready PC to Modem 5 GND Ground Common 6 DSR Data Set Ready Modem to PC 7 RTS Request To Send PC to Modem 8 CTS Clear To Send Modem to PC 9 RI Ring Indicator Modem to PC BlueVue Configuration Options Modem Settings After you successfully instal
Appendix B: Reference Information Warning: The default baud rate value for the serial communication port is 115200 bps (bits per second). The number of data bits, parity and number of stop bits are permanently set to 8N1 respectively. Modifying the baud rate, number of data bits, parity and stop bit parameters for the serial communication port will prevent the modem from operating correctly.
Appendix B: Reference Information Client or graphical user interface. You will know that BlueVue is available by the BlueTree icon located in the Windows System Tray. Place the mouse pointer over the icon. The tool-tip caption will display BlueTree Wireless BlueVue. Double left click the icon to open or display the main BlueVue window.
Appendix B: Reference Information Section Description Feature Pallet Main area containing primary functions that can be selected using tabs. Modem Status Display Current status of modem's data connection with computer and data network. Each of these functional areas are described in detail below. Menu bar Network status Feature Pallet Modem status Menu bar Modem menu The Modem menu includes the following submenu items: Settings, Radio, and Exit BlueVue. Settings. V1.
Appendix B: Reference Information You can modify any or all of your modem's settings by selecting the Modem > Settings menu option. This opens the BlueTree Modem Properties box. Radio. If you are mobile and approach a location where you are required to stop transmitting for safety reasons, you can turn the radio transmitter off by selecting Modem > Radio > Off.
Appendix B: Reference Information Once paused, the menu option will change to Resume so that you can continue using BlueVue. Note: Pausing the Agent takes a few moments to complete. You cannot resume the agent until it has paused completely. Pausing the BlueVue Agent is not necessary unless you need to execute another application that requires direct access to the modem's COM port such as a Fax application, another serial device, etc. V1.
Appendix B: Reference Information Help menu This menu option maintains a collection of utilities that provide additional information about the product. The Help menu includes submenu items: User Guide, About Modem, and About BlueVue. User Guide. The BlueVue User Guide can be accessed directly from BlueVue by selecting the Help > User Guide menu option. The user guide is maintained in PDF file format. Product Information.
Appendix B: Reference Information Network Status information is available when the modem is powered on and connected to your computer. Symbol descriptions Symbol Description Received signal strength indicator. 4 bars represent excellent signal reception. No visible bars indicate a very poor signal. No service.This symbol indicates that you are no longer in an area covered by your GSM/GPRS service provider. This occurs when the modem no longer receives a signal.
Appendix B: Reference Information Display Modem connection condition When a data connection is established, Network Status symbols are relaced with Data Call. The symbols located at lower right indicate data traffic. A blank screen indicates that network status information is not available. This will occur when the modem is not powered or connected to your computer. 44 BlueTree Wireless M2M Express Product Manual V1.
Appendix B: Reference Information Modem status display The current state of the modem's data connection between your computer and the wireless network is always available in the Modem Status Display located at the bottom of the main BlueVue window. The status indicates the state of the modem's end-to-end data connection between your computer, the wireless data network and the remote system. Symbol Description Symbol Description Your laptop or personal computer. Your BlueTree Wireless Data modem.
Appendix B: Reference Information Display Modem connection condition No Wireless Service BlueVue has detected the modem and is receiving its status. However, the modem is not registered with the wireless network. This may be caused by not receiving a carrier signal (out of service coverage area) or not being registered with the wireless service provider (your SIM card is not inserted). Relocate the modem into an area where service is available.
Appendix B: Reference Information Feature Pallet Field Description Time: Duration of the connection session in hours, minutes and seconds. IP Address: Current Internet Protocol address assigned to the modem/ computer. This chapter describes BlueVue's primary features that are used on a regular basis. They are available to you through the use of “tabbed” screens located in the middle of the BlueVue window. Data Connections Data sessions are established using the Connection tab.
Appendix B: Reference Information You can check the state of the Auto-Connect feauture but its progress indicator. Progress Indicator Description Gray indicates that the Auto-Connect feature is disabled. A red progress bar (moving from left to right) indicates that the Auto-Connect feature is working but is unable to establish a connection due to conditions such as insufficient received signal or GPRS service is not available.
Appendix B: Reference Information V1.
Appendix B: Reference Information 50 Command Description +CGMR Request Revision ID +CGSN Request Product Serial Number ID +CIMI Request International Mobile Subscriber ID +COPS Operator Selection +CREG Network Registration +CSQ Signal Quality Report +CMGD Delete SMS Message +CMGF Select SMS Message Format +CMGL List SMS Messages from Preferred Store +CMGR Read SMS Message +CMGS Send SMS Message +CMGW Write SMS Message to Memory +CMSS Send SMS Message From Storage +CMGC Send SM
Appendix C: Modem Specifications Appendix C: Modem Specifications Physical Dimensions Top view Bottom view V1.
Appendix C: Modem Specifications Front view 52 BlueTree Wireless M2M Express Product Manual V1.
Appendix C: Modem Specifications Back view Product Specifications Category Specification Wireless Interface GSM GPRS Frequency Bands 850/1900 MHz Host Interface RS-232 Serial Interface Connector DB-9 (female) Programming / Setup AT Commands Enclosure Extruded aluminum W:3.07" H:1.06" L:4.72" Antenna Connection SMA 50 ohm male Serial Port Data Rates 1200 to 115200 bps Multislot Class 10 Effective Peak Rate 40 to 86 Kbps Power Input 5.
Appendix C: Modem Specifications Certification Category Specification FCC Part 15 Class B 850/1900 MHz FCC ID QWV-M2MW2 Operating Temperature -20° C to +55° C Storage Temperature -30° C to +85° C Humidity Range 95% non-condensing Health Canada Safety Code 6 Limit 6.3cm with 5.15 dBi antenna 54 BlueTree Wireless M2M Express Product Manual V1.
