AC3100 Installation Guide
"Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock and/or casualty hazards as outlined in the U.S. and Canadian (Bi-National) Standard for Safety of Information Technology Equipment, CSA C22.2 No. 60950-1-03; UL 60950-1 First Edition dated April 1, 2003. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.
Contents AC3100 INSTALLATION GUIDE 4 4 6 7 AC3100 Installation Mount the AC3100 Connect the AC3100 to the power source Connect the AC3100 to the network 8 AC3100 Communication Configuration 10 Configure Communication using Front Panel & Service Card 11 Configure Communication using RS-232 or Telnet 13 13 13 13 AC3100 Transaction Process Deposit Funds to an Existing Account Purchase a Visitor Card Check Account Balance 14 14 14 14 14 AC3100 Manager Card Functions Display/print transaction totals Termina
Figures Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 1-8 Figure 1-9 Figure 1-10 Figure 1-11 Figure 1-12 Figure 1-13 Figure 1-14 What You Get .............................................................................................1 AC3100 Reader Details..............................................................................3 Mounting Illustration ...................................................................................5 RS-485 Reader Pinout .......
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 AC3100 I N S TALL A T IO N G UIDE The Blackboard AC3100 enables cardholders to deposit to accounts, check balances, and purchase visitor cards. The user interface utilizes an LCD display, keypad, and a combination mag-stripe and contactless reader. Both the UNIX Edition and Universal Edition versions of the reader support user configurable background color, text color, and banner images.
The AC3100 connects to the Universal Edition Host via 10/100 Base-T or RS-485 through an IP Converter (IPC). In UNIX Edition, the AC3100 optionally connects via RS-485. This unit replaces the Value Transfer Station (VTS) on the UNIX Edition Host, and the Card Management Center (CMC) on the Universal Edition Host. The AC3100 accepts unattended deposits into existing cardholder accounts, and must be online to be operational.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Figure 1-2 AC3100 Reader Details PRINTED APRIL 14, 2011 3
AC3100 INSTALLATION AC3100 I NSTALLATION Mount the AC3100 The AC3100 can be surface mounted on a wall, recessed into a wall, or mounted on a pedestal. At least four 3/8” diameter metal fasteners should be used to mount the enclosure. The installer is responsible for ensuring the unit is securely installed to prevent theft. WARNING: Use caution when opening the door without the enclosure secured to a wall or pedestal. The weight of the door when open can cause the unit to tip over and cause injury.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Wall AC3100 anchor bolts 3/8” bolt & washers 3/8” bolt & washers pedestal mount Figure 1-3 Mounting Illustration PRINTED APRIL 14, 2011 5
AC3100 INSTALLATION Connect the AC3100 to the power source Connect the unit to 120 VAC @ 60 Hz. Connect only to a 15A maximum branch circuit protection or equivalent. Use a circuit breaker or switch to disconnect power when installing or removing the AC3100. The AC3100 enclosure is provided with standard 1/2" conduit knockouts in the power junction box. The power requirements are 120VAC @ 60Hz, 1.5 A max (line, neutral, and earth ground). The incoming wiring must meet all applicable electrical codes.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Connect the AC3100 to the network The AC3100 connects to the Universal Edition Host via 10/100 Base-T or RS-485 through an IP Converter (IPC). In UNIX Edition, the AC3100 optionally connects via the RS-485. NOTE: When connecting to a Universal Edition Host using RS-485, see: The AC3100 UE Migration Quick Start Guide for recommended steps. The network ports are identified on the LCD/PWA cover located on the door.
AC3100 COMMUNICATION CONFIGURATION AC3100 COMMUNICATION CONFIGURATION NOTE: The AC3100 must be configured at the host before continuing. For more information, see: The Transaction System Administration Guide, and the BbTS UNIX Edition Reference Manual. The AC3100 must be configured with communication parameters using one of three configuration methods: • Front Panel (initiated by a service card) See: Configure Communication using Front Panel & Service Card (page 1-10) • RS-232 using a terminal (i.e.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Figure 1-5 Configuration Flowchart PRINTED APRIL 14, 2011 9
AC3100 COMMUNICATION CONFIGURATION Configure Communication using Front Panel & Service Card To configure communication using front panel & service card 1 Swipe the specially encoded service card, and then press NEXT. 2 Configure each of the setup parameters, as appropriate, using the keys and display prompts. ACCEPT - Accept displayed value and advance to next setting. CHANGE - Change displayed value. ABORT - Abort configuration process.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Configure Communication using RS-232 or Telnet To configure communication using RS-232 or Telnet 1 If using RS-232, connect a configuration cable between the config port on the AC3100 and the COM port. For cable pinout, see: Configuration Cable Pinout (page 1-11).
AC3100 COMMUNICATION CONFIGURATION Command Reference config - Configure network parameters showconfig - Display current configuration status - Display reader status ping - Ping another IP device netstats - Display network statistics netclear - Clear network statistics counters password - Change config utility password ipreboot - Reboot reader exit - Log out of session Type command, followed by ‘Enter’ key > Figure 1-7 Configuration Command Reference PRINTED APRIL 14, 2011 12
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 AC3100 TRANSACTION P ROCESS NOTE: Load paper and cards prior to performing transactions, see: AC3100 Maintenance (page 15). Perform test transactions to verify proper operation of deposits, visitor card purchases, and account balance checks. Deposit Funds to an Existing Account To deposit funds to an existing account 1 Select Deposit Funds from the on-screen menu. NOTE: The actual verbiage of this prompt is determined by the host configuration.
AC3100 MANAGER CARD FUNCTIONS AC3100 MANAGER C ARD F UNCTIONS Certain Cards can be configured as Manager Cards in BbTS. Inserting/removing a valid Manager Card when the AC3100 is in the idle mode (not in a transaction sequence), displays the manager card menu. Manager functions: Display/print transaction totals This option displays and prints transaction totals. It is intended to be used to create a local Audit report on the transactions each time the bill box is emptied or swapped out with an empty one.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 AC3100 MAINTENANCE AC3100 maintenance tasks include: • Fill the Card Dispenser (page 1-15) • Empty the Bill Box (page 1-15) • Install the Paper Roll (page 1-17) • Replace the Power Supply Fuses (page 1-20) NOTE: The AC3100 contains a configurable local alarm. The alarm sounds when the door is opened without an authorized manager card swipe, see: AC3100 Components (page 1-21).
AC3100 M AINTENANCE To empty the Bill Box 1 With the enclosure open, insert the A043 key, and then turn key counter-clockwise to unlock the Bill Box from the Bill Validator. 2 Press the two wire releases to disengage the latch, and then pivot the Bill Box away from the Bill Validator, by gently pulling at the top. The bill box can now be lifted straight up to disengage the hinge pins from the Bill Validator bracket. The wire releases free the Bill Box from the cassette.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 Install the Paper Roll NOTE: When installing a paper roll for the first time, the tape securing the print head to the printer body must be removed and discarded. The tape protects the print head from damage during shipping. A Low Paper sensor located on the printer assembly alerts the administrator when this condition occurs. This information can be sent to a log file. The paper can be changed without access to the cash.
AC3100 M AINTENANCE To install the paper roll 1 Turn the new paper roll as shown. Insert the paper roll into the printer with the temperature-sensitive side up. temperature sensitive side up Figure 1-9 AC3100 Paper roll 2 Remove a full turn of the paper from the new paper roll. NOTE: This is important since the outer end of the paper is usually fixed to the roll with glue or self-adhesive substance that can cause a paper jam or print head damage.
AC3100 INSTALLATION GUIDE D OCUMENT 1 3 5 3 REV 01 feed the paper place over the end of the spool to secure Figure 1-11 Paper Entry Opening PRINTED APRIL 14, 2011 19
COMPONENT REPLACEMENT COMPONENT REPLACEMENT Replace the Power Supply Fuses WARNING: To eliminate risk of electrical shock or injury, it is recommended that the main 115VAC supply or breaker be turned off and the power switch on the AC3100 power supply is turned off! The AC3100 uses a single 1A 250v fuse for input power and three 3A 250V fuses for output power. The power input fuse is located directly below the on/off power switch. The output fuses are located across the bottom of the power supply module.
COMPONENT REPLACEMENT SIREN Card Reader Tamper Switch (Sets off Siren) Printer Assembly Paper Roll Spool Bill Box Card Dispenser Figure 1-13 AC3100 Components PRINTED APRIL 14, 2011 21
COMPONENT REPLACEMENT LOCK LUBRICATION • The AC3100 requires lubrication of the lock mechanism • Apply lubricant anytime an increase in torque is required to turn the lock • Lubricate the threaded rod on the lock mechanism with a silicone-based grease (comparable to SIL-GLYDE) • Apply the grease to the first 3 threads at the end of the rod • Lubricate the lock cylinder with a spray type lubricant (Teflon based such as Tri-Flow) • Close the door of the AC3100 to avoid any overspray coming into contact wi
AC3 100 F EATURES & SPECIFICATIONS AC3100 F EATURES & SPECIFICATIONS AC3100 Features: • Accepts unattended deposits • Purchase and dispense visitor cards • Check account balances • Print receipts • 8.
BBTS UNIVERSAL EDITION CHANGES BBTS UNIVERSAL EDITION CHANGES When converting an AC3100 from Unix Edition to Universal Edition, the following items are affected: • Privileges - Do not function the same as they do in Unix Edition, every cardholder that uses a reader in a particular Profit Center is required to use the same fund Autostored Value Order • Plan Level Discounts - Do not currently work in UE • Shadow Accounts - Do not currently work in UE PRINTED APRIL 14, 2011 24
