BlackBerry® 7100 Series User Guide
User Guide, BlackBerry® 7100 Series Model Number: RAQ4xGW Last modified: 27 July 2004 Part number: PDF-07784-001 At the time of publication, this documentation complies with handheld software version 3.8. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S.
Contents Phone .................................................................................5 Service books ................................................................ 81 Email messages ............................................................ 13 Frequently asked questions ..................................... 83 PIN messages ................................................................ 15 Tips .................................................................................
Phone • Find your phone number Find your phone number • Make a call • Make an emergency call In the phone, the My Number field displays your phone number. • Use speed dial Make a call • Check your voice mail 1. On the Home screen, type a phone number. • Answer a call 2. Press the Send key. • Mute a call or place a call on hold 3. To end the call, press the End key.
Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. Check your voice mail Adjust the phone volume In the phone, click the trackwheel. Click Call Voicemail. During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Answer a call To answer a call, click Answer.
Note: When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad. Assign speed dial to a contact in your address book 1. In the phone, click the trackwheel. 2. Click View Speed Dial List. Make a conference call 3. Select an unassigned number. 1. During a call, press the Send key. 4. Click the trackwheel. 2. Type a phone number or select a contact. 5. Click New Speed Dial. 3. Press the Send key. 6.
Related topic • Can I set the phone to display frequently called numbers? Use call logs In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions: 9. Click the trackwheel. Related topic • Can I block calls? Forward calls 1. In the phone options, click Call Forwarding. 2. Select the type of calls that you want to forward. • Add Notes • Edit Notes 3. Press the Space key. • Forward 4.
Add a call forwarding phone number About smart dialing 1. In a call forwarding profile, click Do Not Forward. 2. Click Edit Numbers. You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. 3. Click the trackwheel. 4. Click New Number. 5. Type the phone number and click the trackwheel. 6. Click the trackwheel. 7. Click Close.
Related topic • About smart dialing Set voice mail options 1. In the phone options, click Voicemail. 2. Type a voice mail access number and any additional numbers, such as a password or extension. 3. Click the trackwheel. 4. Click Save. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already be completed.
Related topics • About fixed dialing • Add a contact to the FDN list • Change fixed dialing entries • Can I use FDN mode on my handheld? Add a contact to the FDN list 1. In the phone options, click FDN Phone List. 2. Click the trackwheel. 3. Click New. 4. Type the PIN2 code provided by your service provider. 5. Click the trackwheel. 6. Type a name and a phone number. 7. Click the trackwheel. 8. Click Save.
Email messages Open a message 9. • Send an email message 10. Click Send. • Save draft messages Notes: • Add contacts to a message • Set the importance level • Change sent messages If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.
To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.
PIN messages About PIN messages 3. Click [Use Once]. • Find your PIN 4. Click PIN. • Open a message 5. Type a PIN number. • Send a PIN message 6. Click the trackwheel. • Save draft messages 7. Click Continue. • Add contacts to a message 8. Type a message. • Change sent messages 9. Click the trackwheel. • Manage messages 10. Click Send.
SMS messages • About SMS messages Type an SMS number • Find your SMS number • Type an SMS number When you type an SMS-compatible number, include the country code and the area code. • Open an SMS message Note: • Send an SMS message • Save draft messages In the phone, set your smart-dialing options to avoid typing the country code and area code.
Manage messages Manage cell broadcast channels Open a message. Click the trackwheel. Perform one of the following actions: • Save • Reply The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions: • Forward • • Delete To receive messages from a new channel, click Add Channel.
MMS messages • About MMS messages Manage MMS messages • Find your MMS number • Open an MMS message Open an MMS message. Click the trackwheel. Perform one of the following actions: • Manage MMS messages • Delete multiple messages at one time • Mark a message as opened or unopened • Search the messages list • Search the handheld • MMS messages — frequently asked questions • Save • Forward • Delete To view the MMS content if it does not appear automatically, click Retrieve.
Search • About search • Search for a specific contact • Search the messages list • Search for a subject • Search the handheld About search You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject. You can also search the handheld to find content across all programs.
Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Attachments • About attachments • Use address book attachments • Open a file attachment • Open an image attachment • Navigate attachments • Attachments — frequently asked questions To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address. Open a file attachment 1. Place your cursor in the name of the file attachment. 2. Click the trackwheel. About attachments 3. Click Open Attachment.
To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet. To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet. To pan horizontally across an image, hold the Alt key and roll the trackwheel.
Synchronizing data • About email reconciliation Note: • Set wireless email reconciliation • Reconcile deleted messages Set the Wireless Reconcile option for each message service on your handheld. • About PIM synchronization • Set wireless PIM synchronization • Synchronization — frequently asked questions About email reconciliation Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox.
Set wireless PIM synchronization You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.
Backing up and restoring handheld data • About backing up handheld data • About restoring handheld data About backing up handheld data If you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data backup, refer to the BlackBerry Desktop Software Online Help.
Typing • Type text • Cut or copy text • Paste text Related topic • Use AutoText • • Create an AutoText entry Cut or copy text • Change AutoText entries • Add an entry to the custom word list Click the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy. • Change custom word list entries Paste text • Clear the custom word list • Set the cursor speed Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.
6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase). 3. Click the trackwheel. 4. Click Custom word list. 5. Click the trackwheel. 7. Set the language. 6. Click New. 8. Click the trackwheel. 7. Type a word or letter combination. Click Save. 8. Click the trackwheel. 9. Click Save. 9.
• Can I change the input method for my handheld? Can I change the input method for my handheld? • What is the Insert Macro menu item? • How do I undo an AutoText change? Yes. Your handheld uses the assisted typing input method in most text fields and the multi-tap input method in phone number and password fields. Can I turn off address book name recognition when I type? To switch between input methods when you are typing, hold *.
Browser The Internet Browser, available from some service providers, is also optimized for viewing HTML web pages. For more information on Internet Browser support, contact your service provider. • About the browser • Go to a web page • Use the browser • View images • Copy a link, image, or web page address • Send a link or image in an email message • Save an image • Manage saved images To insert a period, press the Space key.
To view a list of the last 20 web pages, click the trackwheel. Click History. Copy a link, image, or web page address To refresh the current web page, click the trackwheel. Click Refresh. On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. To view the address for the current web page, click the trackwheel. Click Page Address. To paste the link address, image address, or page address, place the cursor where you want to insert the copied text.
Related topics • Set a screen saver • Set the Home screen background image Manage saved images In the pictures list, click an image. Perform one of the following actions: • Open • Delete Save web page requests While a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.
About WTLS Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that provides security for WAP services. If you are using the BlackBerry Desktop Software, you can load WTLS using the Application Loader tool. For more information on loading optional programs, refer to the BlackBerry Desktop Software Online Help.
Downloading • Download an application 6. • Manage applications Note: • Prevent third-party applications from transmitting data Depending on your service provider, you might not be able to save ring tones.
If you set the browser push notification to Prompt, a dialog box always appears. Your handheld must also have sufficient available memory to load a program. If you set the browser push notification to Reject, you receive no additional notification. If the program still does not load and your handheld is integrated with an email account using a BlackBerry Enterprise Server, certain programs might not be available to you. For more information, contact your system administrator. Enable browser push 1.
Contacts Add a contact 3. Type a name for the mailing list. • Manage contacts 4. Click the trackwheel. • Create a mailing list 5. Click Add Member. • Manage mailing lists 6. Click a contact. • Create a category 7. Click Continue. • Apply categories to contacts 8. Click the trackwheel. • View contacts by category 9. Click Save Group.
Categories are shared between the address book, the task list, and the memos list. Therefore, category changes made in the address book are also made in the memos list and task list. Create a category 1. In the address book, click the trackwheel. 2. Click Filter. 3. Click the trackwheel. 4. Click New. Add a pause or wait Use a wait or a pause to separate additional numbers, for example a password or extension, from the main phone number.
Related topics • About remote address book search • Manage remote address book search results Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel. Click Delete. To delete the search results, click the trackwheel. Click Delete Lookup.
Calendar To move forward or back by a time period, click the trackwheel. Click Prev or Next. • About the calendar • Change the calendar view • Use the calendar Schedule an appointment • Schedule an appointment 1. In the calendar, click the trackwheel. • Schedule an appointment quickly 2. Click New. • Schedule a meeting 3. Type the appointment details. • Manage appointments and meetings 4. Set whether the appointment should recur. • Respond to meeting invitations 5.
3. Type a location in parentheses. 4. To change the start and end times, hold the Right Shift key and roll the trackwheel. 5. Click the trackwheel. Related topics • Change the default reminder time • About power off and reminders Change the default reminder time In the calendar options, set the Default Reminder field to the amount of time before the appointment that the handheld reminds you. The default is 15 minutes. Related topic • About power off and reminders Schedule a meeting 1.
Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact.
Tasks • Create a task Use tasks • Use tasks Click a task. Perform one of the following actions: • Change task status • Open • Create a category • Mark Completed • Apply categories to tasks • Mark In Progress • View tasks by category • Delete • Delete categories • Delete Completed • Tasks — frequently asked questions Create a task Change task status To change the status for a task to Waiting or Deferred, edit the Status field for the task. 1.
6. Click the trackwheel. Related topic • About categories Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To select the categories that apply to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel. Click Filter. Select a category. Press the Space key. To view all tasks again, click the trackwheel. Click Filter.
Memos Write a memo 3. Click the trackwheel. • Use memos 4. Click New. • Create a category 5. Type a name for the category. • Apply categories to memos 6. Click the trackwheel. • View memos by category Related topic • Delete categories • • Memos — frequently asked questions • Write a memo In the memos list, click the trackwheel. Click New. Type a title. Type the body of the memo. Use memos Click a memo.
• 50 How do I know how many contacts, calendar entries, tasks, or memos I have saved?
Alarm • Set the alarm Alarm — frequently asked questions • Set the alarm volume • • Silence the alarm Why didn’t my alarm notify me on a Saturday or Sunday? • Turn off the alarm • What is the escalating volume level? • Can I set a snooze feature for my alarm? • Alarm — frequently asked questions Set the alarm 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3. Set whether to snooze the alarm and the length of the snooze. 4.
Calculator • Use the calculator memory • Convert measurements Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number. Click Menu. To convert the number from imperial to metric, click To Metric. To convert the number from metric to imperial, click From Metric. Click a conversion type.
Bluetooth® • About Bluetooth® • Turn the Bluetooth® radio on and off • Pair with another Bluetooth® device • Manage paired devices • Set handheld Bluetooth® identification • Use Bluetooth® wireless technology during a call • Bluetooth® — frequently asked questions About Bluetooth® Bluetooth wireless technology enables your handheld to establish wireless connections with other devices in your area.
• Set whether Bluetooth® connections with your handheld are encrypted. Set handheld Bluetooth® identification You can set how your handheld is represented on devices with which it is paired. In the Bluetooth options, perform one of the following actions: • In the Device Name field, type the name of your handheld. • In the Discoverable field, set whether your handheld can be found by other Bluetooth wireless technology-enabled devices. Use Bluetooth® wireless technology during a call 1.
Date and time • Set the date and time • Can I set the time automatically on my handheld? Set the date and time In the handheld options, click Date/Time. Set the date and time. Save your changes. Note: To set the date and time in the alarm, click the trackwheel. Click Change Date/Time. Can I set the time automatically on my handheld? Yes, depending on your service provider, you might be able to request the date and time from the wireless network. In the handheld options, click Date/Time.
Profiles 6. Set how you want to be notified for that item. • Set profiles • Create a notification profile • Use notification profiles • Manage downloaded ring tones • Silence your handheld • Set the alarm • Set the alarm volume Use notification profiles • What is the escalating volume level? Click a profile. Perform one of the following actions: 7. Click the trackwheel. 8. Click Save. 9. Click the trackwheel. 10. Click Save.
What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
Screen display • Use the handheld in the dark • Set the display language • Set a screen saver You can set an image that you saved from a web page as your screen saver. In the pictures list, click an image. Click Set As Standby Screen. Save your changes. • Set the Home screen background image Note: • Set the font • Set a theme for your handheld The screen saver is only available for BlackBerry Wireless Handhelds with color screens.
5. Click Save. Note: Setting a specific font family is only available for BlackBerry Wireless Handhelds with color screens. Set a theme for your handheld On some BlackBerry Wireless Handhelds with color screens, you set themes to control the appearance of items such as applications, indicators, words, and icons. Themes might be preloaded on your handheld, or you can download themes in .cod format. In the handheld options click Theme. Click a theme name. Click Activate.
Language • Set the display language Add or remove a display language • Set the input language • Add or remove a display language If your handheld software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. For more information on adding and removing handheld software components, refer to the BlackBerry Desktop Software Online Help. Set the display language 1. In the handheld options, click Language. 2.
Power and battery Turn the handheld on and off automatically 4. Set the Weekend field to Enabled. • Keep the battery at a full charge 5. • Check the battery level Specify the times that the handheld should turn on and off on weekends. • Extend battery life 6. Click the trackwheel. • Reset the handheld 7. Click Save.
Network coverage • Turn the wireless radio on and off Note: • Add a network to the preferred network list • Scan for a network to add to the preferred network list You might not be able to create a list of preferred networks. For more information, contact your service provider.
Scan for a network to add to the preferred network list How do I select a network when traveling? In most cases when you are traveling, your handheld automatically roams to an appropriate network. 1. In the handheld options, click Network. 2. Click the trackwheel. 3. Click My Preferred Network List. 4. Click the trackwheel. 5. Click Add Network. 6. Click the trackwheel. 7. Click Select From Available Networks. 8. Select the network that you want to add. 9. Click the trackwheel. 10.
How do I change the order of the networks in the preferred network list? To change the order of the networks listed in your preferred network list, select the network that you want to move higher in the list. Click the trackwheel. Click Edit. Change the priority for the network and save your changes. Edit the priority for the other networks until the preferred network list is in the desired order.
SIM card About the SIM card phone book 6. Click the trackwheel. • Add a SIM card contact 7. Click Save. • Add SIM card contacts to your address book • Manage SIM card contacts Add SIM card contacts to your address book • Leave SMS messages on the SIM card 1. In the address book, click the trackwheel. • Set SIM card security 2. Click SIM Phone Book. Change the SIM card PIN code 3. Click the trackwheel. 4. Click Copy All To Address Book.
In the handheld options, click SMS. Set the Leave messages on SIM card field to Yes. Click the trackwheel. Click Save. Set SIM card security 1. In the handheld options, click SIM Card. 2. Click the trackwheel. 3. Click Enable Security. 4. Type your SIM card PIN code. 5. Click the trackwheel. Notes: Your service provider must provide you with a SIM card PIN code to set SIM card security. If you type the SIM card PIN code incorrectly three times, your SIM card does not function.
Security • Type passwords Type passwords • Set a handheld password • Lock the handheld • Lock the keyboard • Protect your handheld content • Reduce handheld content size • Regenerate encryption keys • Store a password To type a password, use the multi-tap input method. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key. If your password contains capital letters, hold the letter key.
6. Type a new handheld password. 7. Click the trackwheel. To unlock the keyboard, double-click the trackwheel. 8. Retype the new handheld password. Related topic 9. Click the trackwheel. • Related topics • About the handheld password • Disable the handheld password Disable the handheld password 1. In the handheld options, click Security. 2. Set the Password field to Disabled. 3. Click the trackwheel. 4. Click Save. 5. Type the handheld password. 6. Click the trackwheel.
Reduce handheld content size About the password keeper 1. In the handheld options, click Security. 2. Set the Content Compression field to Enabled. Use the password keeper to create and store all of your passwords. The password keeper is locked with a single password, so you can maintain all your passwords in one place. 3. Click the trackwheel. 4. Click Save. 5. If you have enabled a handheld password, type your password. 6. Click the trackwheel.
6. Type any additional password information. Related topic 7. Click the trackwheel. • 8. Click Save. About firewall settings Use the password keeper Click a password entry. Perform one of the following actions: • View • Edit • Delete To change your password keeper password, click the trackwheel. Click Change password. Click Yes. Type your new password. Confirm your new password. Click Ok. Copy a password In the password keeper, select a password entry. Click the trackwheel.
Related topic • How do I restore my handheld after clearing it? Set owner information In the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your handheld.
BrickBreaker • Play BrickBreaker • How do I set the speed of the paddle? • How do I set the paddle to accelerate as I roll the trackwheel? Play BrickBreaker The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key. During the game, the following capsules fall from the bricks that you destroy: • Long makes the paddle longer.
Service books • About service books Manage service books • Receive new service books • Accept a new service book In the handheld options, click Service Book. Click a service book. Perform one of the following actions: • Manage service books • Restore a deleted service book About service books Service books determine which services are available on your handheld.
Frequently asked questions • Why are some of the features described not available on my handheld? • What software version do I have on my handheld? • Phone — frequently asked questions • Email and PIN messages — frequently asked questions • SMS messages — frequently asked questions • MMS messages — frequently asked questions • Attachments — frequently asked questions • Browser — frequently asked questions • Downloading — frequently asked questions • Contacts — frequently asked questions
Phone — frequently asked questions • Why can I not make calls? Why am I no longer receiving calls? • Why am I no longer receiving calls? • How do I hide my handheld phone number from a contact when making a call? • Can I use the phone when the handheld or keyboard is locked? Verify that your handheld radio is turned on and that you are in an area of sufficient wireless coverage. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld.
• • Type a comma before typing the access code. The comma represents a 2-second pause. You can insert multiple pauses. Type an exclamation point before typing the access code. The exclamation point represents a wait. Note: If you use a pause or a wait, you must type Tel: directly before the main bridge number. Do not type a space between Tel: and the number. Can I block calls? Yes, if your service provider plan includes call barring and your SIM card is provisioned for the service.
How do I stop my handheld from answering or ending calls automatically? If you use a holster with your handheld, you can set how calls are handled when you insert or remove your handheld from the holster. To stop your handheld from answering calls automatically when you remove it from the holster, in the phone options, click General Options. Set the Auto Answer Calls field to No.
Email and PIN messages — frequently asked questions • Why can’t I send email or PIN messages? • Why can’t I receive email or PIN messages? • Why is the menu option to send an email or PIN message not available? Why can’t I send email or PIN messages? • Can I verify that an email or PIN message has reached its recipient? • Can I stop an email message from being sent? • Why are some messages already on my handheld? Verify that your handheld radio is turned on and that you are in an area of suffic
Can I verify that an email or PIN message has reached its recipient? Why is “More available” appearing at the end of my message? Yes. To receive email message confirmation, if your handheld is integrated with an email account using a BlackBerry Enterprise Server, type before the subject of your message. Long messages are sent to your handheld in sections.
Why can’t I see a new message in the messages list even though I received notification? If email messages are sent to your handheld from specific mailbox folders and, in the general messages options, you set the Hide Filed Messages option to Yes, a new message sent to your handheld is filed automatically, and it might not appear in the messages list. To view all of your messages, set the Hide Filed Messages field to No.
If your handheld is enabled for wireless email reconciliation, changes that you make to the folders in your mailbox are synchronized with your handheld over the wireless network. If your handheld is not enabled for wireless email reconciliation, reconcile your email manually using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Intellisync Online Help.
SMS messages — frequently asked questions • Why can’t I send SMS messages? • Can I verify that my SMS message has reached its recipients? • How do I display more items in an SMS message thread? • Can I set how SMS messages display? • Can I remove the prompt that appears before I delete messages? • Why were some of my messages deleted from the handheld? • Why aren’t all of the SMS options described appearing on my handheld? • What are the Validity Period, Sent As, and Network to Send Over fiel
To send a message in the conversational SMS view, type text at the bottom of the SMS screen and press the Enter key to send the message. You can also click the trackwheel to view more options in the menu. Why were some of my messages deleted from the handheld? If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones. It will not delete saved messages.
MMS messages — frequently asked questions • Can I send MMS messages? • Can I set whether I receive MMS messages? • Can I filter unwanted MMS messages? • Can I configure notification for MMS messages? You can also set delivery reports, which notify the sender when you have received or read an MMS message. To set delivery reports, in the handheld options, click MMS. In the Notifications section, select your preferred option.
Attachments — frequently asked questions • Can I view file attachments on my handheld? • Why are some file attachment features not available on my handheld? • How do I view password-protected file attachments? • How do I view information about attached files? • Can I set the amount of memory that my handheld uses for file attachments? • How do I change how file attachments are displayed? • How do I view cell contents in spreadsheet attachments? • Why is “More available” appearing at the end o
How do I view information about attached files? To view the file size, title, and other information about an attached file without retrieving the file, on the Attachment screen, select the file name. Click the trackwheel. Click Retrieve Info. Can I set the amount of memory that my handheld uses for file attachments? Yes. In the attachment options, set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options.
What does skipped content mean? The skipped content bar appears in a document attachment when more content is available but has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I see tracked changes in document attachments? Some document formats enable editors to track changes in a document. With tracked changes showing, new and deleted text is displayed in the document. To view tracked changes, click the trackwheel. Click Show Changes.
Synchronization — frequently asked questions • Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? • Can I synchronize PIM items over the wireless network? • How do I handle conflicts between my handheld and mailbox? • Why are some of my email messages not reconciling over the wireless network? • Can I reconcile with my personal folders? If your handheld is integrated with an email account using the BlackBerry Enterprise Server version
Why are some of my email messages not reconciling over the wireless network? If you are not in an area of sufficient wireless coverage, your email messages will not be reconciled over the wireless network. For more information on wireless coverage levels, refer to the printed documentation that accompanied your handheld. If you are in an area of sufficient wireless coverage and you want to initiate email reconciliation from the handheld, in the messages list, click the trackwheel. Click Reconcile Now.
Browser — frequently asked questions To open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key.
What is the Available Offline check box that appears when I’m adding a bookmark? How do I change which browser opens when I click a link in an open email message? The Available Offline check box enables you to view the web page when you are not connected to the wireless network or when you are outside an area of wireless coverage. When you view the web page offline, it displays the information that was current when you last viewed the bookmark online.
To apply TLS to the entire connection from your handheld to a web server, set the TLS Default field to Handheld. Set the Algorithm, Server Authentication, and Client Authentication fields. In the Algorithm field, set the type of algorithm, the encryption strength, and whether only Federal Information Processing Standards (FIPS)-approved key algorithms are supported. In the Server Authentication field, set whether to prompt about server security issues.
Contacts — frequently asked questions • How do I add multiple contacts with the same name to my contact list? Can I clear all the categories that apply to a contact, task, or memo? • Can I change how my contacts, tasks, or memos are displayed? • What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Yes. When editing the contact or memo, click the trackwheel. Click Categories. Click the trackwheel. Click Clear Selection.
Calendar — frequently asked questions • Can I synchronize PIM items over the wireless network? • Are there any restrictions for using the calendar with Lotus Notes®? • How do I expand the number of hours that are shown in the calendar? • How do I change the day of the week that is shown first when viewing the calendar in Week view? • Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? • How do I scroll through the calendar in each view? • How do I c
Appointments in your handheld calendar that are older than the number of days that you specify in the Keep Appointments field are removed from your handheld. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time. When you increase the amount of time in this field, any appointments in your calendar during that period of time appear in your handheld calendar.
Bluetooth® — frequently asked questions • How do I connect my handheld with another Bluetooth® device? Why does my list of paired devices not appear? • How do I know when my handheld Bluetooth® radio is on? • What if I can’t type a passkey on the Bluetooth device I want to pair with? Verify that your handheld Bluetooth® radio is turned on and that you have added devices to your paired devices list.
Security — frequently asked questions • What does the Verifying Security Software dialog box mean when I restart my handheld? How do I prevent passwords from accidentally being copied to the clipboard? • How do I restore my handheld after clearing it? In the password keeper options, set the Allow Clipboard Copy field to False.
Tips • Home screen • Searching • Options and fields • Navigating screens • Typing • Editing text • Messages • Attachments • Phone • Browser • Calendar • Calculator Home screen To return to the Home screen from any other screen, press the End key. To lock the handheld, set a password. Hold * or click Lock. To move an icon on the Home screen, select an icon. Hold the Alt key and click the trackwheel. Click Move Application. Place the icon. Click the trackwheel.
To clear a field, click the trackwheel. Click Clear Field. Navigating screens To move the cursor, roll the trackwheel. To move the cursor in a different direction, hold the Alt key and roll the trackwheel. To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key. To type a password, use the multi-tap input method. Press a letter key once to type the first letter on the key. Press a letter key twice to type the second letter on the key. To type a number in a password field, hold the Alt key. Press the number key. Editing text To move the cursor horizontally through a line of text, hold the Alt key and roll the trackwheel.
To rotate an image, press the period (.) key. Browser Phone To open the browser and display a list of useful bookmarks made available by your service provider, press the Convenience key. To open the phone, press the Send key. To end a call, press the End key. To call a selected name or phone number, press the Send key. To call a speed dial number, hold the assigned number key. To type an extension, press the X key. Type the extension number. To call your voice mail access number, hold 1.
To create an appointment, press the period (.) key. To move to the next day, week, or month, press 6. To move to the previous day, week, or month, press 4. To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel. To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel. Calculator To scroll vertically, hold the Alt key and roll the trackwheel. To display the result of your calculation, press the Enter key.
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endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any thirdparty applications that you use with the handheld or desktop software.
Index A accept meeting invitation, 44 service books, 81 accessibility, default volume, 10 adding applications, 37 call forwarding number, 9 call notes, 8 contacts, 39 contacts from attachments, 23 contacts to FDN list, 11 contacts to messages, 13 contacts to SIM card phone book, 71 display language, 63 meeting invitees, 45 members to mailing lists, 39 network to network list, 67 paired Bluetooth device, 55 pauses and waits, 40, 86 ring tones, 37, 38 SIM card contacts to address book, 71 See also creating ad
AutoText creating entries, 29 deleting entries, 30 editing entries, 30 example, 29 inserting macros, 31 specified case and smartcase, 30 using, 29 viewing entries, 30 available features, 83 B backlight adjusting brightness, 61 configuring, 61 using, 61 backup about, 27 battery about, 65 extending life, 65 keeping charged, 65 level, 65 Bluetooth about, 55 about pairings, 55 adding paired device, 55 connecting, 111 discoverable, 56 edit paired device name, 55 encryption, 55 frequently asked questions, 111 pai
calculator converting measurements, 53 memory, 53 tips, 119 calendar about, 43 changing default reminder length, 44 changing first day of week, 109 changing views, 43 default view, 43 expand hours shown, 109 frequently asked questions, 109 navigating, 109 reminders and power off, 65 restrictions for Lotus Notes users, 109 scheduling appointments, 43 scheduling appointments quickly, 43 scheduling meetings, 44 setting notification for, 59 synchronizing, 25 tips, 118 today, 43 view agenda, 43 view day, 43 view
categories about, 39, 47, 49 applying, 40, 48, 49 clearing all, 107 creating, 40, 47, 49 deleting, 40, 48, 49 viewing contacts by, 40 viewing memos by, 49 viewing tasks by, 48 cell broadcast messages about, 18 enabling, 18 managing channels, 18 changing appointments, 44 bookmarks, 35 browser content type, 103 browser home page, 103 calendar views, 43 call block password, 8 date, 57 default calendar reminder, 44 email messages, 13 first day of week in calendar, 109 handheld password, 73 mailing list members,
creating AutoText entries, 29 bookmarks, 35 categories, 40, 47, 49 email messages, 13 links, 90 mailing lists, 39 PIN messages, 15 profiles, 59 random passwords, 75 SMS messages, 17 tasks, 47 See also adding cursor speed, setting, 30 customizing, See setting cutting text, 29 D date, setting, 57 decline meeting invitation, 44 default length of calendar reminder, 44 profiles, 59 deleted items, emptying folder, 102 deleting appointments, 44 AutoText entries, 30 bookmarks, 35 call forwarding number, 9 call not
disabling alarm, 51 call blocking, 8 handheld password, 74 display language, 63 options, 61 phone number, 87 SMS messages, 93 distribution lists, See mailing lists downloading applications, 37 frequently asked questions, 38 preview ring tones, 38 ring tones, 37 draft messages, saving, 13 E editing AutoText entries, 30 Bluetooth paired device name, 55 call notes, 8 contacts, 39 fixed dialing contacts, 11 mailing lists, 39 memos, 49 password keeper passwords, 76 profiles, 59 saved searches, 21 SIM card phone
enabling alarm snooze, 51 browser push, 38 call blocking, 8 cell broadcast messages, 18 content compression, 75 content protection, 74 fixed dialing, 10 handheld password, 73 encryption keys about, 75 regenerating, 75 ending, calls, 5, 6 escalating volume, 60 extending battery life, 65 F FDN, See fixed dialing file attachments about, 23 changing display of, 98 file information, 98 frequently asked questions, 97 images, 23 increasing detail in images, 24 memory use, 98 navigating, 23 opening, 23 opening tabl
frequently asked questions alarm, 51 applications, 38 Bluetooth, 111 browser, 103 calendar, 109 contacts, 107 downloading, 38 email and PIN messages, 89 email redirection, 89 file attachments, 97 memos, 49 MMS messages, 95 network, 68 phone, 85 security, 113 SMS messages, 93 synchronization, 101 tasks, 48 typing, 30 full content, opening, 23 G generating new encryption keys, 75 groups, See mailing lists H handheld backing up data, 27 changing folders on, 91 resetting, 65 restoring, 27 silencing, 59 turning
locking handheld, 74 keyboard, 74 logging calls, 7 M mailbox conflicts, 101 mailing lists adding members, 39 changing members, 39 creating, 39 deleting, 39 deleting members, 39 editing, 39 viewing, 39 viewing members, 39 making calls, 5 conference calls, 7 emergency calls, 5 managing, cell broadcast messages, 18 marking messages opened and unopened, 14 measurements, converting, 53 meetings changing, 44 changing attendees, 45 deleting, 44 inviting attendees, 45 number of, 107 opening, 44 recurring, 44 removi
N navigating browser, 33 calendar, 109 file attachments, 23 tips, 116 network list about, 67 adding network, 67 changing, 68 changing order, 69 deleting networks, 68 scanning for networks when adding, 68 preferred network list, See network list network time, copying, 57 notification profiles, See profiles notification, for browser push, 37 numbers finding MMS, 19 finding phone, 5 finding PIN, 15 finding SMS, 17 O opening address book attachments, 23 appointments, 44 email messages, 13 file attachments, 23 i
phone assigning speed dial, 7 blocking calls, 8 Bluetooth, 56 call waiting, 9 calling corporations, 9 change display of phone number, 87 changing fixed dialing entries, 11 checking voice mail, 6 dialing using letters, 6 editing number, 87 finding number, 5 forwarding calls, 8 frequently asked questions, 85 hiding phone number, 87 restricting identity, 85 set default country and area codes, 9 smart dialing, 9 tips, 118 TTY, 10 using other applications, 6 using speed dial, 5 using when handheld is locked, 85
registering with the wireless network, 68 reminders calendar, 44 power off, 65 remote address book search, 40 removing display language, 63 meeting invitees, 45 paired Bluetooth device, 55 SMS message history, 18 See also deleting replying deleting original text, 14 email messages, 14 PIN messages, 14 SMS messages, 18 requirements browser, 103 call blocking, 86 call forwarding, 86 call waiting, 86 email reconciliation, 101 filing email messages, 90 fixed dialing, 86 TTY, 86 viewing file attachments, 97 wire
searching about, 21 across the handheld, 21 by recipient, 21 by sender, 21 by subject, 21 remote address book, 40 set search criteria, 21 tips, 115 within attachments, 98 security additional features, 113 Certificate Servers, 113 Certificates, 113 changing handheld password, 73 changing SIM card PIN code, 72 content compression, 74 content protection, 74 disabling handheld password, 74 encryption keys, 75 firewall settings, 76 frequently asked questions, 113 Key Stores, 113 locking handheld, 74 Memory Clean
setting alarm, 51 alarm volume, 51 call waiting, 9 cursor speed, 30 date, 57 default volume for calls, 10 font, 61 handheld password, 73, 74 home screen background, 61 importance level of messages, 13 language, 63 owner information, 77 profiles, 59 screen saver, 61 search criteria, 21 SIM card security, 72 theme, 62 time, 57 time automatically, 57 TLS, 104 TTY, 10 voice mail options, 10 WTLS, 104 See also editing; changing short message service, See SMS messages showing applications, 115 tracked changes, 99
SureType tips, 116 typing, 29 using word list, 29 switching tasks, 115 synchronization frequently asked questions, 101 over the wireless network, 26 synchronizing calendar, 25 contacts, 25 email, See email reconciliation memos, 25 tasks, 25 T table of contents, opening for file attachments, 23 task switcher, 115 tasks applying categories, 48 categories, 47 changing status of, 47 clearing all categories, 107 creating, 47 creating categories, 47 deleting, 47 deleting categories, 48 frequently asked questions,
typing copy text, 29 cut text, 29 frequently asked questions, 30 letters in phone numbers, 6 passwords, 73 paste text, 29 setting cursor speed, 30 SMS numbers, 17 text, 29 tips, 116 using AutoText, 29 using SureType, 29 using word list, 29 U unlocking handheld, 74 keyboard, 74 user-defined fields, 107 V version, software, 83 viewing application details, 37 AutoText entries, 30 by category, 40, 48, 49 contacts, 39 filed messages, 14 list of applications, 37 mailing lists, 39 memos, 49 MMS messages, 19 next a
word list about, 29 navigating, 29 worksheet, selecting in attachments, 24 WTLS about, 36 setting, 104 Z zooming images, 24 139
