BlackBerry Wireless Handheld 800/1900 MHz CDMA Network Getting Started Guide
BlackBerry Wireless Handheld Getting Started Guide Last modified: 12 August 2003 Part number: MAT-06100-002 ASY-06449-001 At the time of publication, this documentation complies with software version 3.6.1. © 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited.
Contents Important safety information...................................... 5 Important safety/compliance information.........11 FCC compliance statement (USA) ......................15 Industry Canada Certification.............................16 Welcome to your wireless solution ........................... 17 Understanding your BlackBerry solution..........19 Is this the correct guide for me? ..........................22 About this guide ....................................................
email account .........................................................55 Sending a test email message ..............................56 Reading your test email message........................57 Setting the date and time......................................59 Locking your handheld ........................................60 Placing emergency calls........................................62 Product information................................................... 65 Mechanical properties .........................
Important safety information Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use. Note: Refer to "Important safety/compliance information" on page 11 for more information on safety regulations and compliance information for your BlackBerry 6750 Wireless Handheld™.
Important safety information Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply. To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only. ACCESSORIES Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.
air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker.
Important safety information Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. ADDITIONAL SAFETY GUIDELINES Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types.
Important safety information a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Unplug the charging unit from the electrical outlet before cleaning the handheld. Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories.
Important safety/compliance information • the handheld, charging unit, or accessory has been dropped or damaged in any way • the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide • the handheld, charging unit, or accessory exhibits a distinct change in performance. All servicing should be undertaken by qualified service personnel. Do not attempt to disassemble the handheld, charging unit, or any accessories.
Important safety information Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: • ANSI/IEEE C95.
Important safety/compliance information Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
Important safety information available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.
FCC compliance statement (USA) EFFICIENT USE Even though this handheld demonstrates compliance with FCC RF exposure requirements, RIM recommends minimizing contact with the left side of the BlackBerry 6750 Wireless Handheld where the transmit antenna is located. Minimizing contact to this area will also improve call quality, and reduce transmit power, effectively conserving battery life.
Important safety information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.
Welcome to your wireless solution BlackBerry™ is an end-to-end wireless solution that keeps mobile professionals connected to people and information while on the go. It provides users with secure, wireless access to a full suite of business applications, including email, corporate data, phone, SMS, web and organizer features. BlackBerry incorporates the industry’s best software, services and hardware, providing the most comprehensive wireless solution for corporate environments.
Welcome to your wireless solution • Phone: Place phone calls, mute phone calls, and make notes during calls. Set call forwarding, call logging, and initiate 3-way calls. • Address Book: Store your personal directory of contact information. • Calendar: Add, edit, and delete appointments using Day, Agenda, Week, or Month view. Enable wireless calendar synchronization. • Tasks: Add, edit, and delete tasks, and mark tasks as complete. • MemoPad: Add, edit, and delete memos.
Understanding your BlackBerry solution Note: Depending on your service provider’s plan, some applications might not be available on your handheld with your integration option, as specified below. Contact your service provider or network operator for more information on available services. Refer to the Handheld User Guide for complete information on using these applications.
Welcome to your wireless solution Integration with existing ISP email account With this option, your handheld is integrated with your existing Internet Service Provider (ISP) email account from which you can send and receive email messages. Contact your service provider or network operator for an email account on the BlackBerry Web Client.
Understanding your BlackBerry solution must remain turned on at all times and the desktop redirector program must be running for email messages to be sent to your handheld. If your company uses the BlackBerry Enterprise Server Software, you do not need to run the desktop redirector to forward your email messages. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool.
Welcome to your wireless solution email account that you select. Refer to the “Sending and receiving email and PIN messages” chapter of the Handheld User Guide for more information. Note: If you are replying to or forwarding a message, you cannot select the service book from which you want to send the message. The reply or forwarded message must be sent through the same service book as the original message. You can view the service books on your handheld on the Service Book screen.
About this guide applications to the desktop software. To view the Handheld User Guide, you must have Adobe Acrobat Reader version 4.0 or later installed. To download your free copy of Acrobat, visit www.adobe.com. • Quick Reference Card — This card provides shortcuts and tips for using your handheld. • Desktop Software Online Help — Each tool in the desktop software offers online Help to guide you and answer your questions.
Welcome to your wireless solution Information that appears in this format, prefaced by Integration with enterprise email account, pertains to Integration handhelds that are configured for this integration option. You can use the features that are described in the sections with enterprise that are marked with this note if you have integrated your email account handheld with your enterprise email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector.
Contents of your package Your handheld has four font size options: 8, 10, 12 and 15-point. The illustrations in this guide show the 10-point font size option and depict the handheld’s menu items as they would appear if you integrated your handheld with an enterprise email account. Depending on your service provider or network operator’s plan, some applications might not be available on your handheld. In addition, the configuration for your Browser application might be different.
Welcome to your wireless solution If an item in this package is missing or not working properly, contact your service provider or network operator. The following descriptions can help familiarize you with some of the components of your package. Cradle/Charger The cradle provides a link between your handheld and your computer, so that you can use the desktop software that is included in your package. The serial port on the bottom of the handheld fits into the prongs of the cradle.
Contents of your package and to a wall outlet. Different attachment pieces connect to the travel charger for use in North America, continental Europe, and the United Kingdom. Note: The travel charger does not connect to your computer, so you cannot synchronize your handheld with your desktop using the travel charger. The travel charger only enables you to recharge your handheld battery. Headset The handheld is equipped with an integrated speaker and microphone.
Welcome to your wireless solution When you receive a new message and remove your handheld from the holster within five seconds, notification (based on how you have set it) stops, and the most recently received message opens. If you remove your handheld from the holster and quickly replace it, notification stops and the message remains marked as unopened. You can use the handheld’s Phone application while it is in the holster.
Customer support Lotus Notes 4.6 or later, with an email account on a Lotus Lotus Domino Domino Server version 4.6 or version 5.0, that can receive email messages from the Internet Integration with new or ISP email account To set up your BlackBerry Web Client account, you must have access to the Internet. You must also have Netscape Navigator version 4.08, 4.58 or later patches, or Microsoft Internet Explorer version 5.01, 5.5, 6.0, or later patches. (You cannot use Netscape Navigator version 5.0.
Welcome to your wireless solution 30 BlackBerry Wireless Handheld
Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting your handheld battery • Charging your handheld battery • Turning off and turning on your handheld • Turning on and turning off the radio • Registering with the wireless network • Installing the desktop software • Adding handheld applications to the desktop software • Connecting your handheld to your computer using a serial port • Loading handheld applicati
Getting started Before you begin Before you use your handheld, you should familiarize yourself with some of its basic components. Your handheld keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: the Sym (symbol) key to access a symbols library, the Backspace key, the Enter key, the Space key, two Shift keys, the Alt key, the Escape button, the Phone button, and the Power button.
Before you begin .
Getting started Setting up your handheld Follow this checklist to set up your handheld. ! insert the battery ! charge the battery ! turn on the handheld ! turn on the handheld radio ! register with the wireless network ! install the desktop software ! add handheld applications to the desktop software (if required) ! connect your handheld to your computer using a serial port ! load handheld applications Your next step depends on the integration option with which you are installing the desktop software.
Inserting your handheld battery Inserting your handheld battery Before you begin using your handheld, you must insert the battery. To insert the battery Warning: Use only the battery that Research In Motion specifies for use with your BlackBerry 6750 Wireless Handheld. The use of another battery might present a risk of fire or explosion, or it might damage the handheld. 1. Insert the battery so that its metal connectors align with the connectors in the handheld. Aligning the battery connectors 2.
Getting started 2. While pressing the locking tab, remove the battery cover by firmly sliding it to the right and lifting it from the handheld. 3. Gently remove the battery from the handheld. Charging your handheld battery Your handheld is powered by an external, removable, rechargeable lithium battery. Before you operate your handheld, familiarize yourself with proper battery use and care. Refer to "Important safety information" on page 5 for more information.
Charging your handheld battery If you only want to charge your handheld battery using the cradle and you do not want to use the desktop software, you do not need to connect the cradle to an available COM port on your computer. Warning: When you connect your handheld to your computer, use only the cradle that is provided by Research In Motion for use with your BlackBerry 6750 Wireless Handheld.
Getting started Inserting the North American attachment piece North American European United Kingdom 2. Plug the power adapter into a wall outlet. To charge your handheld battery using the cradle 1. Verify that the battery is properly inserted into your handheld. Refer to "To insert the battery" on page 35 for more information. 2. Insert your handheld into the cradle by aligning the connector port on the bottom edge of your handheld with the connector prongs of the cradle.
Charging your handheld battery Connecting your handheld to your computer 3. Let the battery charge to full power before you use your handheld. When your handheld battery is charging, the battery power indicator (in the upper right corner of the handheld’s Home screen) changes to a charging indicator. When your handheld is fully charged, the battery power indicator replaces the charging indicator. Your handheld battery can be kept at a full charge by charging it every day for 10 to 15 minutes.
Getting started Removing the North American attachment piece To remove the handheld from the cradle To remove your handheld from the cradle, brace the bottom of the cradle with one hand and gently pull the handheld up and out of the cradle with the other hand. Charging your handheld battery using the travel charger You can also use the travel charger to charge your handheld battery. 1. Verify that the battery is properly inserted into your handheld.
Turning off and turning on your handheld Connecting the handheld to the travel charger 3. Slide the appropriate attachment piece into the back of the travel charger. Refer to "To connect the attachment pieces to the power adapter" on page 37 for more information. 4. Plug the travel charger into a power outlet. 5. Let the battery charge to full power before you use your handheld.
Getting started To turn on your handheld, press the Power button once. The Home screen appears. This screen is your starting point for using your handheld’s applications. The Home screen displays the date and time, the wireless coverage indicator (showing the current signal strength), the type of your connection to the wireless network, the battery power indicator (showing the current battery level of your handheld), and the application icons.
Turning on and turning off the radio When you first turn on your handheld, several messages appear on the Messages screen that introduce you to your handheld and some of its basic features. Turning on and turning off the radio When you first receive your handheld, the wireless radio will be turned off. You must turn on the radio before you can send and receive messages, place and answer phone calls, or browse web pages. On the Home screen, click the Turn Wireless On icon.
Getting started Registering with the wireless network If your handheld is activated on your service provider’s wireless network and you turn on the wireless radio, a registration message should arrive. In the rare case that the registration message does not arrive, check the wireless coverage indicator on the Home screen to verify that you are in an area of sufficient wireless coverage for receiving email messages.
Registering with the wireless network Network screen menu - Register Now item If you are in an area of wireless coverage that is sufficient for receiving email messages, the registration message should arrive within a few seconds. Note: Your handheld must be activated on your service provider’s network before you can register and before you can send messages or place phone calls.
Getting started Installing the desktop software You must install the desktop software to use the desktop software tools. One of the Setup windows prompts you to select the method of email redirection: either the BlackBerry Enterprise Server or the Microsoft BlackBerry Desktop Redirector. If you are unsure of the method Exchange you use to redirect email messages from your Inbox to your handheld, ask your system administrator for this information before you begin the installation.
Installing the desktop software Note: If you have both an enterprise email account and a new or existing ISP email account, you can configure your handheld to support both accounts (using multiple service books). To use multiple service books, integrate the desktop software with your enterprise email account. After you complete the setup for your enterprise email account, activate your handheld on the BlackBerry Web Client. 9. After you select your integration option, click Next.
Getting started 12. Click Next to accept the default folder name for the desktop software. (If you want to change this name, select a different folder from the list or in the Program Folders field, type a new name.) The Shortcut Installation Options window might appear. Note: The Shortcut Installation Options window might appear if your operating system is Windows XP, 2000, or NT, but it might not appear if your operating system is Windows 98 or Me. 13.
Adding handheld applications to the desktop software Adding handheld applications to the desktop software After you install the desktop software, you might have to add handheld applications to the desktop software manually if you complete one of the following actions: • upgrade your handheld • install software from a different service provider or network operator • switch to a different handheld series • add third-party applications to your handheld Note: To add handheld applications to the desktop
Getting started handheld applications to the desktop software" on page 49 for more information. • If the screen displays the name of your handheld, applications have already been added to your desktop software and you can load applications using the Application Loader tool. Refer to "Loading handheld applications" on page 52 for more information.
Connecting your handheld to your computer using a serial port You can now connect the handheld to your computer, start the desktop software, and use the Application Loader tool to load applications onto your handheld. Refer to "Loading handheld applications" on page 52 for more information. Connecting your handheld to your computer using a serial port To use the desktop software, your handheld must be connected to your computer. To connect your handheld to your computer using a serial port 1.
Getting started Note: A dialog box with the message Handheld not found appears on your computer if the desktop software cannot detect your handheld on a serial port. If your handheld and cradle are connected securely, verify that no other devices are sharing the serial port, such as a PC card. Verify that no other connectivity software is running on your computer, and that you are not using the same port that your mouse uses. 7. Click OK to close the Connection Settings window.
Loading handheld applications Note: If the software on your handheld is not current, the Application Updates Available dialog box appears. To update your handheld software, click Update Now. The Application Loader Wizard appears automatically. If you are unsure about the status of your handheld software or your computer software, click Cancel. If you click Cancel, the Application Updates Available dialog box appears each time you start the desktop software. 3. Double-click the Application Loader icon.
Getting started 7. When the loading process is complete, the Application Loader indicates whether or not the process was successful. Click Close. After the loading process is complete, you might have to turn on your handheld radio to send and receive email messages. Refer to "Sending a test email message" on page 56 for more information.
Integrating with a new or existing ISP email account Redirecting email After you generate an encryption key, you can send and receive email messages. Your company’s BlackBerry Enterprise Server Software redirects email messages from your enterprise email account to your handheld. Verify that your system administrator has enabled your handheld on the BlackBerry Enterprise Server.
Getting started Activating your account Consult your service provider’s documentation for more information on service activation, including the address of the BlackBerry Web Client through which you can activate your account, how to set filters for email redirection, how to customize the auto signature, and how to turn off email redirection. For details on how to perform any of the functions on the web site, click Help on any of the site’s web pages.
Reading your test email message To screen - Email menu item 4. Type the email address that is associated with your handheld. 5. Click the trackwheel to view the menu, and then click Continue. 6. Type a subject in the Subject field and press the Enter key to begin composing your message. 7. To send the message, click the trackwheel to view the menu, and then click Send. You return to the Messages screen.
Getting started To read your test email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the test message and click the trackwheel to view the menu. Click Open. The new message appears on your screen. If necessary, scroll down to read the entire message. Opening a received message After you read your message, press the Escape button to return to the Messages screen. Press the Escape button again to return to the Home screen.
Setting the date and time Setting the date and time After you send and receive your first wireless email message, you should set your handheld’s date and time so that messages, phone calls, and saved web pages appear with the correct time stamp. Note: You can set the date and time automatically using the desktop software’s Intellisync tool. Refer to the Intellisync Online Help for more information. You can also update your handheld automatically by copying the network date and time.
Getting started You return to the Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear in the handheld status section of the screen. It also determines how the date and time appear on the Calendar and Lock screens. Date/Time fields The Date/Time screen contains the following fields: Time Zone: Select your time zone. Your handheld automatically adjusts the time depending on the time zone. Time: Set the current time.
Locking your handheld you have typed information in the Options application, on the Owner screen, this information appears on the Lock screen. You should include your contact information in case your handheld is lost. To use keyboard lock You can lock your handheld keyboard to avoid accidentally typing characters. 1. On the Home screen, click the Keyboard Lock icon. The Lock screen appears. 2. To use your handheld again, double-click the trackwheel.
Getting started Lock screen with a password enabled Note: The Lock screen shows your contact information (if you have typed it on the Owner screen). If you have enabled a password, type it and click the trackwheel to resume using your handheld. If you have not enabled a password, double-click the trackwheel to resume using your handheld. If you do not want the Lock screen to appear, you must disable your password in the Options application, on the Security screen.
Placing emergency calls determine the location of your handheld. Refer to “Customizing your handheld options” chapter in the Handheld User Guide for more information. Warning: This feature is reserved for emergency calls. Only recognized emergency numbers (such as 911) are accepted when your handheld is locked. Depending on your service provider or network operator, some services might function differently from what is described in this guide.
Getting started Your handheld dials the emergency phone number and beeps four times. When you end the emergency call, your handheld enters Emergency Callback Mode. Note: If your handheld radio is turned off when you attempt to place an emergency call, the radio is turned on automatically and the call is placed.
Product information Mechanical properties Weight (including battery): Approximately 143 g / 5.06 oz. Size (LxWxH): 121 x 77 x 18 mm Memory: 10-MB flash memory 4.76” x 3.03” x 0.
Product information Message notification: LED indicator, audible beeper, and mechanical vibrator; on-screen notification; notification options are user-configurable Ports: Combined data/charging port; synchronization over high-speed RS232-compatible data port Power Battery: Removable, rechargeable lithium cell; 900 mAH Li-Ion Power adapter: 6.
Radio specifications Radio specifications Networks: CDMA2000 / CDMAOne Power class: Class 3 (Cell band); Class 2 (PCS band) Band class: BC 0 (North American Cellular) BC 1 (North American PCS) Transmitting frequency Cell 824.70-848.31 MHz; PCS 1851.25-1908.75 MHz Receiving frequency Cell 869.70-893.31 MHz; PCS 1931.25-1988.
Product information 68 BlackBerry Wireless Handheld
Index A C about this guide, 23 activating your handheld, 41 your web client account, 56 additional components cradle/charger, 26 desktop software, 28 headset, 27 holster, 27 Application Updates Available dialog box, 53 applications adding to the desktop software, 49, 50 loading handheld applications, 52 applications, description, 17 attachment pieces connecting, 37 removing, 39 calls B battery charging using cradle, 38 low, 39 recharging, 39 before you begin, 32 BlackBerry solution integration with ente
Index desktop software CD, 28 Handheld User Guide, 23 installing, 46 online Help, 23 system requirements, 28 documentation, other sources, 22 E email messages conditions for sending and receiving, 44 integrating with enterprise account, 20 integrating with ISP account, 20 integration with new account, 19 sending a test, 56 Emergency Callback Mode, 64 emergency calls, placing, 62 enterprise email account integrating with, 54 integration, 20 redirecting email from, 55 package contents, 25 removing from cra
Index O online Help desktop software, 23 web client, 23 options, date and time, 59 P password security screen enter password, 51, 52 Phone emergency calls with radio off, 64 placing emergency calls, 62 phone calls emergency calls with radio off, 64 placing emergency, 62 placing emergency calls, 62 power adapter, attachment pieces, 37, 39 R radio, turning on/off, 43 reading email messages, 58 readme file, 23 redirecting email messages, 55 registering with the network, 44 removing plug attachment pieces, 3
Index V W verify handheld applications, 49 viewing messages, 57 service books, 22 web client, online Help, 23 welcome, 17 72 BlackBerry Wireless Handheld
Index Getting Started Guide 73
