Installation and User’s Guide BlackBerry Handheld Model R857D-2-5
Handheld Installation and User’s Guide Last revised 04/01/00 Part Number: xxxxx At the time of printing, documentation complies with versions: Operating System 2.0.13, Applications 2.0, and Desktop 2.0. © 1999-2000 Research In Motion Limited. All rights reserved.
FCC compliance statement (USA) FCC Class B Part 15 PENDING This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
• Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 119, under certification number Pending. IC Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
IMPORTANT SAFETY INFORMATION Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 857 Wireless Handheld or its charging cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the RIM 857 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger.
questions. Additionally, the effect of the radio signals from the handheld on other electronic systems, including those in your car (such as electronic fuel-injection systems, electronic anti-skid braking systems, and electronic cruise-control systems) is unknown and malfunction of these systems may result. Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. Do not use the charging cradle as a means of storing your handheld while in a vehicle.
integral convenience receptacles as this can result in a risk of fire or electric shock. Never push objects of any kind into the RIM 857 Wireless Handheld through openings as they may short-out parts that could result in a fire or electric shock. Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub or a sink, in a wet basement, near a swimming pool, etc.).
will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation. Unplug the charging cradle from the wall before cleaning. Do not use liquid or aerosol cleaners. Rather, use a damp cloth to clean the unit. Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.
Contents FCC compliance statement (USA) ..........................................3 Industry Canada Certification ................................................4 IMPORTANT SAFETY INFORMATION...................................5 Welcome to your wireless solution ............................................13 New for version 2.0.................................................................14 Upgrading to version 2.0 .......................................................15 Contents of your package .......
Using the Desktop Software........................................................57 Installation and setup .............................................................57 Loading handheld applications ............................................58 Backing up files from handheld to the PC ..........................59 Synchronizing email and PIM...............................................62 Redirecting email ....................................................................64 Summary ...................
Marking a message as unread.............................................121 Marking all messages read ..................................................122 Summary and tips.................................................................123 Using the Address Book .............................................................125 Setting Address Book options .............................................125 Adding addresses .................................................................126 Viewing addresses .
Resetting the handheld ........................................................188 Specifications................................................................................191 Index ...............................................................................................
Welcome to your wireless solution BlackBerry is a mobile email solution that includes the RIM 857 Wireless Handheld, charging/docking cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network. Equipped with a large 160x160 screen, rechargeable battery, 5 Mb of Flash memory, RIM’s “always on, always connected” wireless technology and QWERTY keyboard design, the RIM 857 Wireless Handheld provides users with the ultimate palm-sized handheld for messaging and personal information.
Welcome to your wireless solution — New for version 2.0 • MemoPad: Compose, edit, and delete notes, memos and lists. • Calculator: Perform basic mathematical operations and conversions. • Options: Customize the way the handheld notifies you of new messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature. • Lock: Lock the handheld with a password security screen so that only you can use it.
Welcome to your wireless solution — Upgrading to version 2.0 15 particular address, or containing specific text. (See page 107 for more information.) The expanded Calendar function now supports recurring calendar appointments and offers you one of four views: Day, Week, Month, or Agenda. The updated Desktop Software allows you to turn off email redirection if using the BlackBerry Enterprise Server. You can also select from which desktop folders you want email to be redirected.
Welcome to your wireless solution — System Requirements • Handheld Getting Started Card • Installation CD-ROM If something from this package is missing or not working properly, contact the point of purchase.
Welcome to your wireless solution — About this guide 17 About this guide This guide provides information for operating the handheld and for installing the Desktop Software. Note Notes will appear in this format and will contain additional information to help you perform the task being described. Tip Tips provide information about performing tasks and offer different options to perform tasks. A summary, including a list of relevant tips, is included at the end of each chapter.
Welcome to your wireless solution — Customer support Customer support For customer support: • U.S. and Canada: 1-877-BLK-BERRY • Email: support@blackberry.net • Web: www.blackberry.
1 Get to know your handheld This chapter will help you get acquainted with your handheld before you start sending and receiving email.
Get to know your handheld — Handheld components performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld. In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the silver key once. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 20 seconds.
Get to know your handheld — Handheld components 21 set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See “Setting message notification” on page 37 for information on notification options. Serial port The serial port on the bottom of the handheld fits into the prongs of the docking cradle.
Get to know your handheld — Turning on your handheld connected to your PC. When the handheld is charging, the battery icon will change to a charging icon. Once the handheld is fully charged, the battery icon will replace the charging icon. See page 33 for a list of handheld status icons. The handheld can be kept at a full charge by “topping up” the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours.
Get to know your handheld — Turning off the handheld 3. 23 To select a function, scroll to the appropriate icon and click the trackwheel to open that function’s screen. Tip You can also select a function by pressing the underlined character in the function’s name. For example, press M for Messages. Turning off the handheld There are two methods of turning off the handheld: • Press and hold the silver key until the handheld turns off. • In the Home screen, scroll to the POWER OFF icon and click.
Get to know your handheld — Description of keys Key Function Scrolling and selecting • Roll the trackwheel with your thumb to scroll up and down through screen lines, fields, and menu items. • Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.
Get to know your handheld — Description of keys Key 25 Function Horizontal scroll and changing options • Hold the ALT key while you roll the trackwheel to move the cursor horizontally across screen lines (except in the Home screen where ALT + ROLL will move the cursor vertically). • Hold the ALT key while you roll the trackwheel to scroll through field options. Capitalize alpha characters SHIFT key • Press the SHIFT key once to capitalize the next character that you type.
Get to know your handheld — Description of keys Key Function Select multiple messages • Hold the SHIFT key while rolling the trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, or mark them read or unread. Carriage returns, select highlighted items ENTER • Press the ENTER key to insert a regular carriage return, moving your cursor to a new line. • Press the ENTER key to select the highlighted item.
Get to know your handheld — Description of keys Key 27 Function Delete characters ahead of cursor, delete messages • Press the DEL key to erase characters to the right of the cursor position. • Press the DEL key while composing a message to delete the selected character only. • Press the DEL key in the Messages screen to delete the selected message. If you scroll to a date in the Messages screen and press DEL, a message appears asking if you wish to delete all messages prior to that date.
Get to know your handheld — Description of keys Key Function Open symbols library for extra characters • Press ALT+SPACE to open the Select Symbol screen, from which you can insert the symbol you need. Symbols screen As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message: To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol.
Get to know your handheld — Description of keys 29 sections provide details on the handheld’s screens, menus, and icons. Backlighting • When the handheld is on, press the silver key to activate backlighting. • Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel. You can manually turn off the backlighting by pressing the silver key again. Function screens The functions list appears on the Home screen in rows of icons.
Get to know your handheld — Description of keys The following chart shows each function icon and describes the corresponding function: Icon Description Receive, read, reply to, compose, forward, save, file, and delete messages. Messages Type and send messages to Internet email addresses or directly through peer-to-peer (PIN option). Compose Store important reference. messages for future Saved Messages Locate messages in seconds with the powerful search tool.
Get to know your handheld — Description of keys Icon 31 Description Add, edit, and delete tasks and mark tasks as complete. Tasks Set the alarm on the handheld to sound daily. Alarm Compose, edit, and delete important notes and memos. MemoPad Perform basic mathematical operations and conversions. Calculator Options Lock Customize the way the handheld notifies you of messages; set the password; customize Autotext; set the date/time; program the automatic on/off feature.
Get to know your handheld — Description of keys Icon Turn Wireless Off/Turn Wireless On Power Off Description Turn the handheld’s radio off when it may interfere with other radio communications, such as during flight. You will not be able to send or receive messages until you turn the radio on again. Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power. All queued messages will be delivered to your handheld once you turn it back on.
Get to know your handheld — Description of keys 33 Icons and graphical tools Home screen components The Home screen appears when you turn on the handheld. It is your starting point for using the handheld’s functions. Home screen display In any of the function screens, press the ESC key to return to this Home screen. For a description of each function, see page 29. Handheld status icons These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes.
Get to know your handheld — Description of keys Icon Description Data is being sent Data is being received ALT key mode is activated SHIFT NUM key mode is activated lock mode is activated Unread messages waiting Message status icons These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages.
Get to know your handheld — Description of keys Icon 35 Description Composed message has been saved (not sent yet) Unread message transmission error Message returned, message transmission error New, unread message has been received Message has been read. Message has been filed. Status of message is high Scrolling through options The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel).
Get to know your handheld — Description of keys • Use ALT + roll. Hold the ALT key while rolling the trackwheel to scroll through the options. Release the ALT key once you reach your desired setting. • Use the keyboard. You can press the letter or number which represents your choice. For example, if you are in a time field, press the first number of the hour you want to specify. • Use the SPACE key. You can use the SPACE key to scroll through your options.
Get to know your handheld — Setting the date and time 37 Setting the date and time 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to Date/Time and click. The Date/Time screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. 3. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen.
Get to know your handheld — Setting message delete 2. In the Device Options screen, scroll to Notify and click. The Notify screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. 3. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. See page 171 for more information on the notification options.
Get to know your handheld — Using password protection 39 You can specify the length of time that the handheld is idle before the password security screen appears. Once the handheld is left idle for that amount of time, you will need to type your password to use the handheld. You can also manually activate the password security screen by selecting the Lock function from the Home screen. You should lock your handheld if you leave it unattended.
Get to know your handheld — Using password protection To enable password protection You should set a password so that no one can use your handheld without knowing the password. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Security and click. The Security screen appears. While in the Password: field, press the SPACE key to enable the password. A dialog box appears, prompting you to enter a minimum 4 character password.
Get to know your handheld — Using password protection 41 If the password is enabled, you will need to enter it when connecting the handheld to your PC for use with the Desktop Manager. With the handheld in the cradle, you must type your password before you can gain access to the Desktop Manager tools. Note The password security screen will prompt you to “Press any key”. Type the first letter of your password to gain access to the Enter Password dialog box.
Get to know your handheld — Using password protection 2. 3. The Device Options screen appears. Scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press ENTER to open the Security screen. While in the Password field of the Security screen, press the key to change the Password option to Disabled. SPACE 4. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen.
Get to know your handheld — Summary and tips 43 Summary and tips In this chapter, you learned about the various components and features of the handheld. You’ve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection. You’re now ready to start sending email. Getting to know your handheld - Tips • Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.
2 Start sending email Now that you’re more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started: 1. Turn on the radio. 2. Register with the wireless network (if necessary). 3. Install the Desktop Software on your PC. 4. Connect the handheld to your PC using the cradle. 5. Enable email redirection. 6. Send a test message. 7. Read the test message.
Start sending email — Registering with the network In the Home screen, scroll to the TURN WIRELESS ON icon and click. You will notice that the TURN WIRELESS ON icon was an antenna, but when you select the icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or any place that it may interfere with other radio transmissions and frequencies.
Start sending email — Installing the Desktop Software 1. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Network Settings and click. 3. In the Network Settings screen, ensure that the Roaming: field is set to your country (U.S. or Canada) and that the Radio: field is set to On. Verify that the Status: field is set to Active. 4. Click to view the menu. Scroll to Register Now and click.
Start sending email — Connect the handheld to your PC 1. Insert the CD-ROM into the appropriate drive. The Setup program starts automatically. Follow the instructions on your screen, using the default paths and names recommended for the Desktop Software. 2. One Setup window asks you to select the method of email redirection: either the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server.
Start sending email — Connect the handheld to your PC 3. Secure the handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place. Note 4. 49 If the password is enabled, you must enter it before you can connect to the desktop. See page 38 for more information on the password. In the Desktop Manager, ensure that your PC recognizes a connection with the handheld.
Start sending email — Enabling email redirection Generate a security key for the handheld 1. When you have connected successfully to your PC, a dialog box will prompt you to generate an encryption key by moving your mouse. 2. To remove the handheld from the charging cradle, brace the bottom of the cradle with one hand and gently pull the handheld up out of the cradle.
Start sending email — Sending a message 51 Sending a message You can send a message to an existing contact or add a new contact while composing your message. Note You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the trackwheel to view the menu. Scroll to Compose Message and click. Follow steps 2-6 below to compose and send your message. 1. In the Home screen, scroll to the COMPOSE icon and click. 2.
Start sending email — Sending a message 5. Type a subject line and press ENTER to begin typing your message. When you are finished composing your message, click the trackwheel to view the menu; select Send Message by clicking again. The Messages screen shows a list of message headers for each message you’ve sent or received; the header includes the time sent or received, the recipient or sender, and the subject line.
Start sending email — Reading a message 53 one of the following icons to the left of the message header to indicate the message’s status. Message is being sent Message has been sent out to the network Message is pending (will be sent later). This icon will appear if you are out of a coverage area or the network is busy. See Chapter 4 for more information on composing and sending messages. Reading a message When you receive your test message, follow these steps to read it. 1.
Start sending email — Reading a message 4. Press ESC to return to the Messages screen or click the trackwheel to view the menu, then scroll to select your next option. See Chapter 5 for more information on receiving and reading messages. Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open.
Start sending email — Summary 55 Summary You’ve just sent and received your first wireless email message! In this chapter, you learned the steps that are required for email redirection to occur. You can turn on the radio, register with the network, install the Desktop Software on your PC, connect the handheld to your PC, and enable email redirection. You are now ready to learn more about the Desktop Software.
3 Using the Desktop Software The Desktop Software can synchronize your messages, contacts, appointments, memos, and tasks between your PC and handheld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, configure email redirection settings, and load new applications onto the handheld, all using the Desktop Software’s convenient Windows interface.
Using the Desktop Software — Loading handheld applications Loading handheld applications If necessary, use the Application Loader tool to update the software on the handheld and add any new applications that might be available. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC. See page 60 for more information. 1. Place your handheld in the cradle and connect it to your PC.
Using the Desktop Software — Backing up files from handheld to the PC 5. The Existing Data Preservation window appears. In the Application Data section, select the check box if you want to delete the information on your handheld (including your messages and address book entries). If you select this check box, ensure that any important information is backed up first. In the Applications section, select the check box if you wish to erase the applications from your handheld before loading updated ones.
Using the Desktop Software — Backing up files from handheld to the PC the entries on your PC. You can also import your PC’s Address Book entries onto your handheld. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC. See the online help topic “Advanced backup and restore” for more information on editing AutoText and Address Book entries. To backup files from handheld to PC 1.
Using the Desktop Software — Backing up files from handheld to the PC 61 To restore files back to the handheld 1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears. 2. To restore everything that was saved previously from your handheld, click the Restore button. The Select file for Full Restore window appears. Select the file name that contains the information you want to restore and click Open. 3.
Using the Desktop Software — Synchronizing email and PIM Synchronizing email and PIM Using the Intellisync tool, you can reconcile email messages and synchronize your PIM applications. Note See the online help for complete instructions on reconciling your email and for specific information based on the PIM application you use on your PC. You can also update the handheld’s date and time using the Intellisync tool. See the online help for information.
Using the Desktop Software — Synchronizing email and PIM 63 and deletes on either system by selecting “Synchronize moves and deletes”. Note If you select the second option, you need to select which location should dominate if a message has been moved or deleted on both the handheld and the desktop. 4. In the Personal Folder section, you can select any personal folders with which you want to synchronize.
Using the Desktop Software — Redirecting email 2. In the Intellisync window, click Configure PIM... to customize your PIM synchronization settings. The Handheld Configuration window appears. Select a PIM application (Address Book, Calendar, MemoPad, or Tasks) and click Choose. 3. In the Choose Translator window, select the PC program (called the “translator”) that you use and click OK. 4.
Using the Desktop Software — Redirecting email 65 Redirector Status window, which displays the status of any email transactions between the handheld and your PC. WARNING If you’re using the Desktop Redirector, your computer must be powered ON at all times with the Desktop Redirector running. If your computer is turned off, your email will not be redirected to the handheld. Closing the Redirector Status window will stop email redirection and the icon will no longer appear in the SysTray.
Using the Desktop Software — Redirecting email your handheld when your address appears in the CC: field of the message. • The To: and BCC: Default filter forwards all messages to your handheld when your address appears in the To: or BCC: fields of the message. Note 5. If the body of your messages aren’t being redirected from your PC to the handheld, check to see how these messages are addressed to you.
Using the Desktop Software — Summary 4. When you have selected the conditions that must be fulfilled for this filter, decide whether the message will be forwarded to the handheld, forwarded with Level 1 priority, forwarded with only the header, or held at your PC. 5. When you have set the conditions and actions, click OK. On the Filters tab you will see the new filter in the list. 67 To rearrange the order of your filters, select the filter you’d like to move and click the up or down arrow buttons.
4 Composing and sending messages In the previous chapters of this guide, you learned about your handheld’s main components, the general procedures required for sending and reading messages, and the Desktop Software’s tools. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities. Setting message options You can change the message options for all message types received, saved, and sent.
Composing and sending messages — Setting message options To set message options 1. In the Home screen, scroll to the MESSAGES icon and click. 2. In the Messages screen, click the trackwheel to view the menu. Scroll to Options and click. 3. The Message List Options screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 4.
Composing and sending messages — Setting message options 71 To set message delete on handheld and desktop You can configure your Messages screen so that messages deleted on your handheld are also deleted on your desktop each time you reconcile email using the Intellisync tool. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Click to view the menu. Scroll to Options and click. In the Message List Options screen, set the Delete On: field to Desktop and Handheld. 3.
Composing and sending messages — Setting level of importance Setting level of importance You can change the level of importance of a message that you are composing. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. In the To: screen while composing a message, click to view the menu. Scroll to Options and click. 3. The Current Message Options screen appears.
Composing and sending messages — Sending peer-to-peer messages 73 finished composing the message, click to view the menu. Scroll to Send Message and click. Note An exclamation mark appears beside the sent message in the Messages screen, to indicate that the message was of high importance. You can also view the importance level of a message by opening it and scrolling to the top. Messages that you receive with High importance status will appear in the Messages screen in bold text.
Composing and sending messages — Sending peer-to-peer messages 3. Type a subject line and press ENTER to begin composing your message. 4. Once you have finished composing your message, click the trackwheel to view the menu. Scroll to Send Message and click. You return to the Messages screen where a checkmark will appear to indicate that the message has been sent. The checkmark will change to a “D” when the message has been delivered to the user’s handheld.
Composing and sending messages — Sending one-time messages 75 number, the checkmark will change to a “D” when the message has been delivered to all the recipients’ handhelds. Note To find your PIN number, check the information in the Status screen of the Options function. You can also find out your PIN number by placing your handheld in the cradle and running the Desktop Software.
Composing and sending messages — Sending messages to many contacts 4. Type a subject and press ENTER to begin composing your message. When you are ready to send the message, click the trackwheel to view the menu. Scroll to Send Message and click. From the Messages screen you can view the sent message’s status.
Composing and sending messages — Customizing the auto signature 77 your contact’s name to start a search and then scroll to the name.) Click the trackwheel to view the menu, then scroll to Continue and click. 4. You return to the To: screen where the additional recipient appears in the list. Type your subject in the Subject: field and press ENTER to begin composing your message. 5. When you have finished composing your message, click to view the menu. Scroll to Send Message and click.
Composing and sending messages — Receiving delivery confirmation Software. See the online help for more information on how to change the auto signature. Note The auto signature is only included on messages which use email as the send method. Messages that use the PIN send method will not have an auto signature included with them. To disable the auto signature, clear the text in the Redirector Settings tool of the Desktop Software.
Composing and sending messages — Attaching Address Book entries 3. 79 Type your message and then send it. When the message has been delivered to the recipient’s handheld, you will receive a new message indicating that your sent message has arrived. Note You will have to use the Select Symbol screen (press ALT+SPACE) to insert the angle brackets in the subject line. See page 88 for more information. Attaching Address Book entries You can send an Address Book entry as an attachment. 1.
Composing and sending messages — Using AutoText 4. You return to the To: screen and you can see that your message now contains an Address Book attachment. Click the trackwheel to view the menu. Scroll to Send Message and click. See page 126 for information on how to add a new Address Book entry. Using AutoText The handheld’s AutoText function automatically replaces certain text that you type with pre-programmed text. You can increase how quickly you compose messages by using AutoText.
Composing and sending messages — Using AutoText • 81 Automatically insert punctuation and symbols into your message without using the ALT key or symbols library. Note There are several shortcuts built into the AutoText function for inserting macros into messages. These shortcuts include inserting the time, date, etc. See page 83 for more information on creating AutoText entries using macros. How AutoText works 1. In the Home screen, scroll to the COMPOSE icon and click. 2.
Composing and sending messages — Using AutoText To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click.
Composing and sending messages — Using AutoText 83 You can test your new entry by typing the keyword while you compose your message. To add a new AutoText entry using a macro 1. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click.
Composing and sending messages — Using AutoText 4. Once the appropriate macro is in the Replace it with: field, click the trackwheel to view the menu. Scroll to Save Item and click. The new AutoText entry will appear in the AutoText entries list in alphabetical order. When you use this AutoText entry in a message and press the SPACE key, the corresponding macro is inserted into your message. To edit an AutoText entry You may wish to change a pre-programmed AutoText entry to suit your needs. 1.
Composing and sending messages — Using AutoText 4. 85 Click the trackwheel to view the menu. Scroll to Save Item and click. You will return to the AutoText screen where you can view your changes. Note You can also edit AutoText entries while you’re composing a message. In the To: screen, click to view the menu. Scroll to Edit AutoText and click. You can also edit AutoText entries in the Backup and Restore tool in the Desktop Manager. See the Backup and Restore online help for more information.
Composing and sending messages — Automatic formatting 1. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, type the first letter or first few letters of the entry you would like to find. For this example, type the letter ‘t’. (The screen header will display the word Find:, followed by the letter ‘t’.) The AutoText list will isolate all entries beginning with the letter ‘t’. Scroll to the desired entry or type additional letters to further isolate entries. 2.
Composing and sending messages — Automatic formatting 87 Auto punctuation You can insert a period automatically at the end of a sentence or word by pressing the SPACE key twice. The next letter you type will be capitalized. Email fields You can type an email address in an Email field of the Address Entry screen without pressing the ALT key! Begin typing an email address; instead of pressing ALT + L to insert the ‘@’ sign, simply press the SPACE key to do so. When you press the SPACE key again, a ‘.
Composing and sending messages — Inserting symbols Inserting symbols You can enhance your messages by inserting symbols from the handheld’s symbols library. Note You can insert symbols into screens other than To: (such as the Address Entry, Search Options, and AutoText screens) by following steps 2-3. 1. In the Home screen, scroll to the COMPOSE icon and click. 2. In the To: screen with a recipient selected, press ALT+SPACE to view the Select Symbol screen. 3.
Composing and sending messages — Summary and tips 4. 89 You return to your message in the To: screen and the symbol has been inserted. Tip You can also insert international characters/characters with accents into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/ characters with accents. When the desired character appears, release the letter key.
Composing and sending messages — Summary and tips Composing and sending messages - Tips AutoText • While composing a message, press br + SPACE to enter an open angle bracket. • While composing a message, press ld + SPACE to enter the current date. • While composing a message, press lt + SPACE to enter the current time. • While composing a message, press rb + SPACE to enter a closed bracket.
5 Receiving and reading messages In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments. When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options.
Receiving and reading messages — Received message options Reply to Message — Send a reply to the sender of the open message, without including the original text. (See Reply with Text below.) Reply to Message is the default menu option. Reply to All — Send a reply to all recipients of the message, without including the original text. Forward Message — Forward (send) the open message to another contact. If an attachment is included with the message, it will be forwarded with the message.
Receiving and reading messages — Receiving long messages 93 Previous Message — Close the current message and opens the previous message. Next Message — Close the current message and opens the next message. Note If you are using Microsoft Outlook as your and you reply to a message using your corresponding message in your Inbox will read and replied to. If you forward a corresponding message will be marked forwarded.
Receiving and reading messages — Sending file attachments 3. Once you have selected More, the remaining part of the message will appear at the end of the existing part of the message. You can also return to the Messages screen and you will be notified when the handheld receives the remaining part of the message. (For this exercise, return to the Messages screen.) 4. When more of the message is received, it will be marked unread again.
Receiving and reading messages — Managing Address Book attachments 95 displayed at the top of the message.) The name of the attachment and the size of the file will appear at the end of the message. 3. Click the trackwheel to view the menu. Scroll to Forward Message and click. Select a recipient and a send method. You can type a message before you click to view the menu and select Send Message. The sent message will include the file attachment.
Receiving and reading messages — Adding contacts to Address Book 2. Open a received message and read it. (If there are attachments to the message, the number of attachments is displayed at the top of the message.) Scroll to the end of the message; if there is an Address Book attachment for you to open, you will see its name and size. 3. With your cursor in the name of the Address Book attachment, click the trackwheel to view the menu. Click Open Attachment.
Receiving and reading messages — Adding contacts to Address Book 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Open a received message and read it. Scroll to the top of the message. Place your cursor in the From: field and click to view the menu. 3. Scroll to Add to Address Book and click. The new contact’s information will be shown in the Edit Address screen. Add any information you would like to include for this contact.
Receiving and reading messages — Summary and tips 4. Click to view the menu and select Save Address by clicking again. The contact is added to your Address Book and you return to the open message. Summary and tips In this chapter, you learned about reading and receiving messages. You can set received message options, retrieve long messages, manage file attachments, open address book attachments, and add attachments to your Address Book.
Receiving and reading messages — Summary and tips 99 Receiving and reading messages - Tips • Press N to go to the next message when viewing or next day when in the Messages screen. • Press P to go to the previous message when viewing or next day when in the Messages screen. • Press U to go to the next unread message in the list. • Press R to reply without text to the sender only. • Press F to forward the message.
6 Managing messages Chapters 4 and 5 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently. Filing messages Once you have installed the Desktop Software and have synchronized your handheld and your PC, you can file messages into folders. (See chapter 2, “Start Sending Email”, for more information on installing the Desktop Software.
Managing messages — Filing messages 3. In the File Message screen, select the folder in which you want to store the message. You can expand the folders that appear in the File Message screen to go to one of your Inbox subfolders. Click to view the menu, then select Open Folder by clicking again. 4. Once you have found the folder into which you want to file the message, click to view the menu. Scroll to File Message and click.
Managing messages — Saving messages 103 You return to the Messages screen, where your message will appear with a file folder icon beside it if you have filed the message into a folder other than the Desktop or Inbox. Note You can also file a message while it is open. You cannot create a new folder using your handheld. If you want a new folder on your handheld, you must create it in your desktop email program, then perform an email reconciliation to transfer the new folder to your handheld.
Managing messages — Saving messages To save a received or sent message You may wish to save a received or sent message to retain it for future use. Note An icon in front of the message header indicates message status (i.e., sent, received, etc.). See page 34 for an explanation of each icon. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. In the Messages screen, scroll to a received or sent message and click to view the menu. Scroll to Open Message and click. 3.
Managing messages — Saving messages 105 5. The Saved Messages screen appears and you can see that the message has been copied into this folder. Now that the message has been saved, you can delete the message from the Messages screen. See page 115 for more information on deleting messages. To remove messages from the Saved Messages screen You can remove sent and received messages from the Saved Messages screen by deleting them. 1. In the Home screen, scroll to the SAVED MESSAGES icon and click. 2.
Managing messages — Saving messages 3. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. Note If you have deleted the message from the Messages screen and then delete it from the Saved Messages screen, the message will no longer be on your handheld. If you have chosen to delete messages from both the handheld and the desktop during email reconciliation, the message will be moved to the Deleted Items folder on your PC.
Managing messages — Searching messages 107 message you save while composing is saved in the Messages screen, not in the Saved Messages screen. 4. To resume composing, scroll to the saved message and click to view the menu. Scroll to Open Message and click. The saved message opens and you can resume composing. 5. When you’ve finished composing, click the trackwheel to view the menu. Choose to save again or to send the message.
Managing messages — Searching messages 2. The Search Messages screen appears. In the Name:, Subject:, and Message: fields, type the keywords for which you want to search. Note You can search for a name stored in your Address Book while in the Search Messages function. With your cursor in the Name: field, click the trackwheel to view the menu. Scroll to Select Name and click. In the Address Book screen, select the name for which you would like to search. Click the trackwheel to view the menu.
Managing messages — Searching messages 109 one in which you want to search, then click to view the menu. Scroll to Select Folder and click. Note Folders which contain subfolders are marked with a file folder icon with a ‘+’ inside of it. Selecting a very specific folder greatly limits the scope of your search. If you are at the lowest level folder and want to move up to broaden your search, click to view the menu. Scroll to Move Up and click. 5.
Managing messages — Searching messages The Save Search screen appears. Type a name for your search in the Title: field. Indicate any shortcut key that you want associated with that search. Click to view the menu. Scroll to Save and click. The results of your search are displayed in the Search screen. Note Once you saved a search and have specified a hotkey, you can use ALT + the hotkey to carry out the search in the Messages, Saved Messages, or Search Messages screens.
Managing messages — Searching messages 111 To edit a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Edit Search and click.
Managing messages — Searching messages 4. The Save Search screen appears. In this window, you can change any of the information in the fields. Once you have made your changes, click to view the menu. Scroll to Save and click. The results are displayed in the Search screen. To edit a search once 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3.
Managing messages — Searching messages 113 The results are displayed in the Search screen. Note The changes you make to the search are not saved. If you want to save your changes, select Save Search from the menu. The Save Search screen appears. Click to view the menu, scroll to Save and click. To delete a search 1. In the Home screen, scroll to the SEARCH MESSAGES icon and click. 2. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. 3.
Managing messages — Searching messages To search for the sender When you have a received message selected in the Messages screen, you can search for all messages received from that contact. This feature is helpful if you want to search for all messages relating to a new message that you have received. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. Select a received message from the contact for which you want to search then click to view the menu. Scroll to Search Sender and click.
Managing messages — Deleting messages 115 Deleting messages Although the handheld has ample memory for storing messages, you should delete unnecessary messages in order to manage the list more efficiently. Note If the handheld’s memory is full and you receive new messages, the handheld will delete the oldest messages in the Messages screen to accommodate new ones. Saved messages will not be deleted.
Managing messages — Deleting messages 3. A dialog box appears, asking if you want to delete the message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Messages List Options screen.) You return to the Messages screen and you can see that the message is no longer listed. Note If you request more of a message, you should not delete the message until you have received all the information. See page 93 for more information on receiving long messages.
Managing messages — Deleting messages 117 message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Messages List Options screen.) You return to the Messages screen and you can see that the message is no longer listed. To delete multiple messages You can delete all messages prior to a particular date by selecting a date field. 1. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a date field. 2.
Managing messages — Deleting messages You return to the Messages screen and you can see that the messages are no longer listed. Tip You can also delete multiple messages that aren’t datespecific. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu. Select Delete Messages and click to delete the messages that you have selected.
Managing messages — Editing messages 119 3. To test this feature, delete a message on your handheld which you no longer need. Reconcile your email using the Desktop Software. (See Chapter 3 or the “Reconciling email” topic of the Intellisync online help.) The message is deleted from your desktop and your handheld.
Managing messages — Resending a message 3. The text of the message will appear where you can make your changes. Once you have finished making changes, click to view the menu. Scroll to Send Message and click. You return to the Messages screen. Resending a message If, for some reason, your message is not sent properly on the first attempt, you can resend the message to the same recipient.
Managing messages — Marking a message as unread 121 You return to the Messages screen and your message will be sent again. Note If you are resending the message due to a failed transmission, scroll to the top of the original message to find out why the message did not send properly. See the Desktop Software online help for explanations of possible error messages. Marking a message as unread You can mark any message on the handheld unread.
Managing messages — Marking all messages read The message will be marked unread. Note You can also mark an open message unread by clicking to view the menu, scrolling to Mark Unread and clicking again. You can also mark multiple messages as unread. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select multiple messages. Click the trackwheel to view the menu. Scroll to Mark Unread and click.
Managing messages — Summary and tips 123 All messages in the list will be marked as read. Tip You can also mark a set of messages as read. In the Messages screen, hold the SHIFT key while rolling the trackwheel to select more than one message. Click the trackwheel to view the menu. Scroll to Mark Read and click. Summary and tips In this chapter, you learned how to manage your messages more effectively.
Managing messages — Summary and tips Managing messages - Tips • Press ALT + U to toggle between marking a message unread or read. • Press H to toggle the Hide Filed Messages setting. • Press DEL with a date field highlighted to delete all messages prior to and including the selected date.
7 Using the Address Book The handheld contains an Address Book for storing various contact information. The Address Book allows you to keep a customized record of email addresses, mailing addresses, titles, and pager, fax, business, and home phone numbers. You can include PIN numbers for contacts who also have handhelds. It also stores personal information about specific contacts in the form of notes.
Using the Address Book — Adding addresses option is set to Yes. • Allow Duplicate Names: Select whether or not you want to allow more than one entry for the same name. By default, this is set to Yes. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options. Release the SPACE key once you have set the option to your preference. 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Address Book screen.
Using the Address Book — Adding addresses 127 1. In the Home screen, scroll to the ADDRESS BOOK icon and click. 2. In the Address Book screen, click to view the menu. Scroll to New Address and click. 3. Type your contact’s information and press ENTER after each field. You can also type your contact’s full name in the First: or Last: field and press ENTER. The first name will appear in the First field and the last name will appear in the Last: field. Note 4.
Using the Address Book — Adding addresses Your new contact’s name will appear in alphabetical order in your Address Book. Note Instead of adding all your contacts manually to your handheld, you can import them from your PC. See the Backup and Restore online help for more information. Address Book fields The New Address screen has the following fields. First: Type your contact’s first name. This field accepts alphanumeric and symbol characters. Last: Type your contact’s last name.
Using the Address Book — Adding addresses 129 PIN: Type your contact’s PIN number. This number, unique to each handheld, is assigned by the wireless data network service and allows you to send a message to another handheld without using an email address. You do not have to press the ALT key to enter numbers in this field. Title: Type your contact’s job title/position. Company: Type the name of the company for which your contact works. Work: Type your contact’s business phone number.
Using the Address Book — Viewing addresses State/Prov: Type your contact’s state or province. ZIP/Postal Code: Type your contact’s zip code or postal code. Country: Type you contact’s country. Notes: Type any reference notes you would like to keep about your contacts. This field supports alpha-numeric and symbol characters. Press the ENTER key for a new line. Viewing addresses You can view the information for a specific contact in the form of an on-screen business card. 1.
Using the Address Book — Deleting addresses 131 1. In the Home screen, scroll to the ADDRESS BOOK icon and click. 2. In the Address Book screen, select the Address Book entry that you want to edit and click to view the menu. Scroll to Edit Address and click. 3. In the Edit Address screen, use the trackwheel to move from field to field. Press the ALT key as you roll to scroll horizontally through the text to make your edits. 4.
Using the Address Book — Searching addresses You return to the Address Book screen and you can see that the entry is no longer listed. Note You can also delete addresses in the Edit Address and View Address screens. Searching addresses The handheld’s powerful search tool enables you to go directly to a specific contact so you do not have to scroll through a lengthy address list. 1. In the Home screen, scroll to the ADDRESS BOOK icon and click. 2.
Using the Address Book — Summary and tips 133 chapter you will appointments. learn about managing your tasks and Using the Address Book - Tips • Press the associated key on the keyboard while in number fields (like PIN) to insert numbers without using the ALT key. • Press SPACE to insert the “@” and “.” characters in an Email field. • Type the first letters of the name or the initials separated by a space to find a specific contact in the Address Book screen.
8 Managing Tasks and Appointments The handheld includes a Tasks function and a Calendar function to help you manage and schedule appointments and tasks. Use the Tasks function to make a list of tasks to be completed. Use the Calendar function to keep track of appointments and events, including the duration of the appointment, the location, and any additional notes. Note You can copy Task and Calendar entries from your PC to your handheld using the Intellisync tool.
Managing Tasks and Appointments — Using the Tasks function 3. The Tasks Options screen appears, displaying the following two options: • Sort By: Select how you want to sort the tasks in your Tasks screen. Choose from Subject, Due Date, Status, or Priority. • Confirm Task Delete: Select whether or not you want to confirm deleting task entries. By default, this option is set to Yes. 4. Scroll to the field you would like to set, then press the SPACE key to scroll through your options.
Managing Tasks and Appointments — Using the Tasks function 137 2. In the Tasks screen, click the trackwheel to view the menu. Scroll to New Task and click. 3. In the New Task screen, complete the information for the task. Press ENTER after each field. In the Status:, Priority:, and Due Date: fields, use the SPACE key to scroll through your options. Release the SPACE key once you have set the field to your preference. 4. Click to view the menu, then scroll to Save Task and click.
Managing Tasks and Appointments — Using the Tasks function Task fields The Tasks screen contains the following fields. Task: Type the subject of the task. Status: Choose the status of the task. Your options are Not Started, In Progress, Completed, Waiting, and Deferred. The default is Not Started. Priority: Choose the priority of the task. Your options are Normal, Low, and High. The default is Normal. Due: Select the date by when the task is to be completed. Your options are None or By Date.
Managing Tasks and Appointments — Using the Tasks function 139 To delete tasks 1. In the Home screen, scroll to the TASKS icon and click. 2. In the Tasks screen, scroll to the task you want to delete, then click to view the menu. Scroll to Delete Task and click. 3. A dialog box appears, asking if you want to delete the task. Click Yes. (This dialog box appears only if you have set the Confirm Task Delete field to Yes in the Tasks Options screen.
Managing Tasks and Appointments — Using the Calendar function Using the Calendar function The handheld’s Calendar function displays appointments in either Month, Week, Day, or Agenda view. Although the default is Day view, you can change the view at any time. To set Calendar options 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click to view the menu. Scroll to Options and click. 3.
Managing Tasks and Appointments — Using the Calendar function 141 5. Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Calendar screen. To switch views In the Calendar screen, click to view the menu. Scroll to View Day, View Week, View Month, or View Agenda and click, depending on which view you would like to use. If you switch to another view and then exit the Calendar, that view will appear the next time you open the function.
Managing Tasks and Appointments — Using the Calendar function Week view This view displays all appointments for the current week; you can scroll up and down vertically through them. All appointments are marked with an outlined box spanning the length of the appointment. If the appointment is an all-day appointment, dots will span the entire day. When your cursor is on an appointment, the subject and location of your appointment are displayed at the bottom of the screen.
Managing Tasks and Appointments — Using the Calendar function 143 Month view When you first switch to Month view, your cursor will be on today’s date and you can scroll horizontally through the days of the month. Days with appointments will have a black bar to the left of the day. The size of the bar depends on the length of the appointment. For example, a one-hour appointment will have a short bar, while a four hour appointment will have a long bar.
Managing Tasks and Appointments — Using the Calendar function To add appointments 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click to view the menu. Scroll to New Appointment and click. 3. In the New Appointment screen, use the trackwheel to go from field to field, adding information for the appointment. Press ENTER to go to the next field.
Managing Tasks and Appointments — Using the Calendar function 145 4. In the Reminder: field, select how early you want to be notified of the appointment. If you do not wish to be reminded of the appointment, set this field to None. 5. If the appointment will occur regularly, set the Recurrence: field to reflect how often the appointment should appear in your calendar. See page 146 for more information on setting recurring appointments. 6. To save your appointment, click to view the menu.
Managing Tasks and Appointments — Using the Calendar function Recurrence: Set whether or not the appointment is a recurring appointment. The default is None. See below for more information on setting the recurrence for appointments. Notes: Type any reference notes you want associated with this appointment. To set recurring appointments You can specify that the same appointment reappears in your Calendar at regular intervals. 1. In the Home screen, scroll to the CALENDAR icon and click. 2.
Managing Tasks and Appointments — Using the Calendar function 147 5. In the Every: field, press the SPACE key until the desired amount of time between appointments appears on screen. (For this example, select 2 to set an appointment recurring every second day.) 6. In the End: field, set the specific date on which the recurring appointment should end. (By setting this field to Never, you will have a constant recurring appointment.) Note 7.
You return to the New Appointment screen with your recurring appointment settings entered. Save your appointment by clicking to view the menu, scrolling to Save Appointment and clicking. To view appointments In Day, Week, or Agenda view, you can see the specifics for your appointment by selecting the appointment, clicking to view the menu, scrolling to View Appointment and clicking. In Month view, you can view the appointments for the selected day by following this procedure: 1.
Managing Tasks and Appointments — Using the Calendar function 149 Note When you view appointments in Month view, you are not switching your view. The appointments for the selected day are listed in Day view but your overall view remains as Month view. 2. If you want to view the details of the appointment, edit it, or delete it, click to view the menu. Scroll to View Appointment, Edit Appointment, or Delete Appointment and click. 3. Press ESC to return to Month view. To view today’s appointments 1.
Managing Tasks and Appointments — Using the Calendar function To view next and previous 1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click the trackwheel to view the menu. Scroll to Next (or Previous) and click. The next (or previous) day, week, or month is shown. Note In Agenda view, you will see the next or previous day with appointments scheduled.
Managing Tasks and Appointments — Using the Calendar function 151 fields, press SPACE key to scroll between options. Release the SPACE key once you have set the field to your preference. 4. To edit the settings for recurring appointments, scroll to the Recurrence: field and press the SPACE key. The Set Recurrence screen appears, allowing you to change any of the settings. Click to view the menu, then scroll to Save Recurrence and click. 5.
Managing Tasks and Appointments — Summary and tips 2. In the Calendar screen, scroll to the appointment that you want to delete (in Day, Week, or Agenda view) or the day on which there are appointments to delete (in Month view). Click the trackwheel to view the menu. Scroll to Delete Appointment(s) and click. 3. A dialog box appears, asking if you want to delete the appointment. Click Yes.
Managing Tasks and Appointments — Summary and tips 153 Managing tasks and appointments - Tips • Press B to go to the bottom task or appointment in the list. • Press C to create a new task or appointment. Tasks • Press M to mark an “In Progress” task as “Completed” or a “Completed” task as “In Progress”. Calendar • Press D to switch to Day view. • Press W to switch to Week view. • Press M to switch to Month view. • Press A to switch to Agenda view.
9 Using the MemoPad and Calculator The handheld contains a MemoPad for recording lists, notes, or other important information that you type aside from email messages. A Calculator function is also included, which helps you to perform simple mathematical operations and conversions. Using the MemoPad function You can use the MemoPad function to add, edit, view, and delete important memos. To add memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2.
Using the MemoPad and Calculator — Using the MemoPad function 3. Type a title for your memo and press ENTER. Then type the body of the memo. 4. Once you have finished composing the memo, click to view the memo. Select Save by clicking again. You return to the MemoPad screen where your new memo appears in alphabetical order. Note You must include a title in order to save your memo. To view memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2.
Using the MemoPad and Calculator — Using the MemoPad function 157 The full memo appears on the screen. Note You can edit a memo you are viewing by clicking to view the menu. Scroll to Edit Memo and click. To edit memos 1. In the Home screen, scroll to the MEMOPAD icon and click. 2. In the MemoPad screen, select the memo you want to edit and click to view the menu. Scroll to Edit Memo and click. 3. In the Memo screen, you can add or edit text.
Using the MemoPad and Calculator — Using the Calculator function You return to the MemoPad screen and you can see that the memo is no longer listed. Note You can delete memos only in the MemoPad screen. Using the Calculator function Use the handheld’s calculator function to perform simple mathematical operations and conversions. Tip Using the keyboard, you can type numbers and mathematical operators in the Calculator without pressing the ALT key.
Using the MemoPad and Calculator — Using the Calculator function 159 3. Enter the next number of the mathematical calculation. Using the trackwheel, scroll the trackwheel to the equal sign and click. The result of the calculation appears. Note You can add, recall, and clear the calculator’s memory if you want to save the results of a particular calculation. The current contents of the memory are shown at the top of the screen.
Using the MemoPad and Calculator — Using the Calculator function 3. Scroll through your calculations on the tape to review them. 4. Scroll to an entry that you want to change, then click to view the menu. Scroll to edit the entry, insert a new entry, or delete the entry and click.
Using the MemoPad and Calculator — Using the Calculator function 161 5. The results of your change are shown on the main calculator display. To return to the calculator, click to view the menu. Scroll to Return to Calculator and click. Note You can clear the entries on the tape by clicking to view the menu, scrolling to Clear Tape and clicking. The result of the calculations is not cleared, just the entries on the tape.
Using the MemoPad and Calculator — Using the Calculator function 4. A second menu appears where you can select the type of conversion to perform. The results of the conversion are shown on the calculator’s display. To exit the calculator In the Calculator screen, scroll to Menu and click. Scroll to Close and click.
Using the MemoPad and Calculator — Summary and tips 163 Summary and tips In this chapter, you learned how to use the MemoPad function and the Calculator function. You can not only add, edit, and view memos in the MemoPad screen, but you can also perform mathematical operations, use the tape, and perform conversions in the Calculator screen. In the next chapter you’ll find out how to customize your handheld’s options.
10 Customizing your handheld’s options In the “Get to know your handheld” chapter, you learned about the procedure for setting message notification options. Now, refer to this chapter to learn how to customize the handheld’s many other options to suit your specific needs. Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day. Choose from six different tone settings and three volume levels. 1. In the Home screen, scroll to the ALARM icon and click. 2.
Customizing your handheld’s options — Setting the alarm 3. Once you have set the Alarm to your preference, click to view the menu. Scroll to Save Options and click. Note When the alarm sounds, press any key to silence it. This action will not disable the alarm; it will sound at the set time again even if it has been silenced. To disable the alarm, set the Alarm On/Off field to Off.
Customizing your handheld’s options — Customizing handheld options 167 Customizing handheld options You can customize any of the handheld’s options by following this general procedure: 1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to the handheld option that you want to change and click the trackwheel. 3. Scroll to the field that you want to change, then press the SPACE key to scroll through your options.
Customizing your handheld’s options — Handheld options Handheld options The following pages list the handheld’s options and provide page references for further information. About The About screen contains handheld copyright information. You cannot change the information in this screen. Press the ESC key to return to the Device Options screen. Auto On/Off Use the automatic on/off feature to maximize battery life and to maintain optimal, extended messaging performance.
Customizing your handheld’s options — Handheld options 169 Date/Time Set the date and time so that your messages contain the correct time stamp. Note You can set the date and time automatically by synchronizing your handheld with your PC. See the Intellisync online help for more information. Time Zone: Select your time zone. The handheld will automatically adjust the time depending on the time zone. The default is the Eastern (-5) time zone.
Customizing your handheld’s options — Handheld options Message Services Email Service: Choose the default email service. Any new messages will be sent to the message service selected. The default message service information entry is Desktop. Note The email service provided should be correct in most cases. We recommend against changing this field. Network Settings Roaming: Choose the country you are in - either Canada or the United States.
Customizing your handheld’s options — Handheld options 171 Notify You can set the handheld message notification to tone/vibrate, vibrate, tone, or none. See page 37 for more information on how to set the notification options. In Holster: Customize the way that the handheld notifies you of a new message while it is in the holster. Your options are: Tone, Vibrate, Vibrate+Tone, or None. The default notification setting is Vibrate+Tone.
Customizing your handheld’s options — Handheld options vibrate once every 15 minutes for 30 minutes • Medium -- the LED will flash and the handheld will tone or vibrate once every 10 minutes for an hour • High -- the LED will flash and the handheld will tone or vibrate once every 5 minutes for 2 hours • LED Only -- the LED will flash for 15 minutes • Off -- you will not be reminded.
Customizing your handheld’s options — Handheld options 173 Owner This information appears on the password security screen (if you have set a password). If you do not enter any owner information, a default message will appear on the password security screen. Name: Type your name. Information: Type any extra information that you want to appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost.
Customizing your handheld’s options — Handheld options Security In the Security screen, you can set your password options to ensure greater handheld security. Password: Select whether or not you want to enable a password on the handheld. The default is Disabled. Security Timeout: Set the duration of time (in minutes) that the handheld is idle before the password security screen appears. The default setting is 2 minutes. Note The password security screen will prompt you to “Press any key”.
Customizing your handheld’s options — Handheld options 175 ESN: Indicates the handheld’s serial number. O/S: Indicates the version of the Operating System. Flash Size: Indicates the amount of flash memory on your handheld. Address Book: Indicates the current version of the Address Book function. AutoText: Indicates the current version of the AutoText feature. Calculator: Indicates the current version of the Calculator function. Calendar: Indicates the current version of the Calendar and Tasks functions.
Customizing your handheld’s options — Handheld options Storage Mode If you are not going to use your handheld for an extended period of time (more than two weeks), you should put it into storage mode. Putting the handheld into storage mode is different than just turning it off and as a result, the current date and time and the encryption keys are lost. 1. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Storage Mode and click.
Customizing your handheld’s options — Summary 177 Summary In this chapter, you discovered how to customize your handheld’s options. You can set a number of handheld features, including the alarm, auto on/off, AutoText, date/time, message services, network settings, notify, owner, screen/keyboard, security, and status. Knowing how to customize these options allows you to personalize your handheld and optimize its performance.
11 Frequently asked questions This chapter includes answers to some common questions about the handheld. Alarm Why is my alarm not sounding when I’ve set the time? • Ensure that you have enabled the alarm by setting the Alarm On/Off field to ‘On.’ When the alarm is set, a bell icon appears on the Home screen. See page 165 for information on setting this field. Battery What should I do when I see the message “Battery too low for handheld usage”? • Press any key to close this dialog box.
Frequently asked questions — Storage • If the handheld does not turn on after charging the battery, reset the handheld. See page 188 for more information. Storage What should I do if I won’t be using my handheld for a short period of time? • If you expect that you will not be using your handheld for a short period of time (two weeks or less), you should turn the handheld off. In the Home screen, scroll to the POWER OFF icon and click on the functions list.
Frequently asked questions — Home screen 181 longer have the correct date and time or encryption key. To reset the date and time, see “Customizing your handheld’s options” on page 167, or to update it automatically, simply synchronize the handheld with the Desktop Software’s Intellisync tool. You can generate a new encryption key in the Security tab of the Desktop Software’s Redirector Settings tool.
Frequently asked questions — Messages Messages Why did I have two messages on my handheld before I turned on the radio? • These messages are pre-loaded to help you learn about the handheld when you first receive it. Why are my messages not being sent out? You can tell that messages have not been sent because they have a clock icon beside them.
Frequently asked questions — Messages 183 • Is the Desktop Redirector running? If you are using the Desktop Redirector to forward your email, verify that it is running; its icon should be in the Windows SysTray on your PC. If your company is using the BlackBerry Enterprise Server to forward your email, check the Desktop Redirector for possible error messages. See the Desktop Redirector online help included with the software for information.
Frequently asked questions — Punctuation What should I do if a message is returned? Returned messages will have an ‘x’ beside them in the Messages screen. • Open the message and scroll to the top. The Message Status field indicates why the message was returned. Follow the instructions given there. See the Desktop Redirector online help for more information and a list of possible error messages. I am not being notified when new messages arrive, even though I have set the handheld to notify me.
Frequently asked questions — Desktop Software 185 See page 23 for information on the ALT key and other key functions. • Other punctuation marks are included in the symbols library which you can open by pressing ALT + SPACE. See page 88 for information on how to insert a symbol. • You can also insert international/accented characters into your messages.
Frequently asked questions — Desktop Software messages might not be redirected to your handheld unless you have specified email redirection from the folder. See the Redirector Settings online help for more information. • Check the Filter rules that you have set through the Redirector Settings tool. If you haven’t set any of your own filters, check the default filters to make sure they are handling messages to your preference.
Frequently asked questions — Desktop Software 187 The Address Book Import window appears. Select names from the Global Address List and click Import> to copy the names over. Once you’ve copied all the names you want, click the OK button. The Advanced window now shows a file called Address Book in the Desktop File Databases list. Click the Restore button. The updated Address Book file will be transferred to the handheld. 4.
Frequently asked questions — Resetting the handheld Why should I generate new keys? How often should this be done? • Messages are encrypted when they are sent between your PC and the handheld. Your handheld can only receive messages that were sent with the correct encryption. You need to generate keys to establish the random encryption codes that enable your PC to communicate with your handheld.
Frequently asked questions — Resetting the handheld 189 paper clip, can be inserted into this hole to press the reset button, restarting and restoring the handheld to normal operation. Note You can also reset the handheld by simultaneously pressing the ALT + SHIFT + BACKSPACE keys. Messages and other information stored on the handheld will not be lost. If you were in the process of composing a message, however, the message will be lost. Resetting your handheld will not lose the connection with your PC.
12 Specifications Mechanical Properties Weight: Approx. 5oz Size (LXWXH): 4.6”X3.1”X0.70” Memory: 5 MB Flash memory 0.
Specifications Power Battery: Internal lithium cell Temperature Operating: 0°C to +50°C Storage: 10°C to +30°C Relative Humidity: 5-95% Non-condensing Radio specifications Network Support 800 MHz DataTAC networks Interface Protocols: NCL (Native Control Language) Protocol; RAP (RIM’s Radio Access Protocol). Frequency Transmitting: 806 to 825 MHz Receiving: 851 to 870 MHz Transmit Power: 2.
Specifications — 193 Regulatory compliance Handheld Complies with: FCC Part 15 Class B, and Part 90 PENDING Industry Canada RSS 119 PENDING Charging cradle Complies with: FCC Part 15, Class B Declaration of Conformity (DoC) PENDING Handheld — Installation and User’s Guide
Specifications — Handheld — Installation and User’s Guide
Index A about Research in Motion, 17 this guide, 17 adding address attachments to your address book, 96 addresses, 126 appointments, 144 autotext entries, 82 autotext entries using a macro, 83 memos, 155 tasks, 136 address book adding attachment from messages, 96 adding entries, 126 attaching entries, 79 customizing options, 125 deleting entries, 131 description of, 13, 30 editing entries, 130 entry fields, 128 opening attachments in messages, 95 searching, 132 setting options, 125 summary, 132 tips, 132 us
Index automatic on/off, description of, 168 autotext adding entries, 82 adding entries using a macro, 83 deleting entries, 85 description of, 81 editing entries, 84 searching for entries, 85 using to compose messages, 80 B backlighting, 29 backup and restore importing files from PC, 60 restoring files to handheld, 61 saving handheld files, 60 using, 59 battery FAQs, 179 C calculator description of, 14, 31 exiting, 162 performing conversions, 161 performing mathematical operations, 158 summary, 163 H
Index 197 task status, 139 tasks, 138 charger description of, 21 chart of hot keys, 23 components handheld, 19 LCD screen, 28 compose, description of, 13, 30 composing messages, 51, 69 saving messages while composing, 106 using autotext, 80 confirmation of messages, 78 connecting handheld to PC, 48 contents of package, 15 cradle connecting to PC, 48 description of, 21 customer support, 18 customizing address book options, 125 auto signature, 77 handheld options, 165 level of importance, 72 message options,
Index task status icons, 137 trackwheel, 20 turn radio on/off, 14, 32 desktop redirector adding a filter, 66 checking settings, 65 desktop software application loader, 58 backup and restore, 59 FAQs, 185 installing, 47, 57 intellisync, 62 redirector configuration, 64 summary, 67 using, 57 disabling alarm, 165 handheld options, 167 password security screen, 41 E editing addresses, 130 appointments, 150 autotext entries, 84 memos, 157 messages, 119 searches, 111 task status, 139 tasks, 138 enabling alar
Index 199 G description of, 168 message service, 170 network settings, 170 notify, 171 owner, 173 screen/keyboard, 173 security, 174 status, 174 storage mode, 176 getting confirmation of messages, 78 customer support, 18 started, 19 H handheld charger, 21 components, 19 connecting to PC, 48 cradle, 21 customizing options, 165 generating a security key, 50 getting started, 19 holster, 20 keyboard, 20 LCD screen, 19 locking, 41 package contents, 15 resetting, 188 serial port, 21 status icons, 33 trackwhee
Index K key assignment chart, 23 key rate, 173 keyboard description, 20 hot keys, 23 L LCD screen backlighting, 29 components, 28 description of, 19 FAQs, 181 function menus, 32 function screens, 29 graphics, 36 LED notification, 171 level of importance, setting, 72 lock, description of, 14, 31 locking the handheld, 41 M managing appointments, 135 messages, 101 tasks, 135 marking all messages as read, 122 marking messages as unread, 121 Handheld — Installation and User’s Guide memopad adding memos,
Index 201 opening address book attachments, 95 options for received messages, 91 reading, 53, 91 receiving, 91 receiving confirmation, 78 receiving long messages, 93 removing from saved messages list, 105 resending, 120 saving, 103, 106 saving attachments in your address book, 96 saving while composing, 106 searching, 107 sending, 51 sending one-time messages, 75 sending to multiple contacts, 76 sending to other handhelds, 73 setting notification options, 37 setting options, 69 status icons, 34 summary, 89
Index PC, connecting to your handheld, 48 performing conversions, 161 mathematical operations, 158 one-time search, 107 search, 107 search for sender, 114 file attachments, 94 long messages, 93 messages, 91 reconciling email, 62 redirecting email, 50 registering with the network, 46 power on/off, description of, 14, 32 removing address book entries, 131 appointments, 151 autotext entries, 85 messages, 115 multiple messages, 117 open messages, 116 searches, 113 tasks, 139 punctuation, FAQs, 184 res
Index 203 search messages, description of, 13, 30 searches deleting, 113 editing, 111 performing, 107 performing one-time search, 107 performing search for sender, 114 recalling, 111 saving, 107 specifying search terms, 107 searching addresses, 132 autotext entries, 85 messages, 107 security disabling password protection, 41 enabling password protection, 40 generating a key for the handheld, 50 locking the handheld, 41 using password protection, 38 sending file attachments, 94 messages, 51, 69 messages to
Index T U tasks adding, 136 changing status, 139 deleting, 139 description of, 13, 31 editing, 138 entry fields, 138 managing, 135 setting options, 140 status icons, 137 summary, 152 tips, 152 using, 135 viewing, 138 unread messages, marking, 121 technical support, 18 time, setting, 169 tips address book, 132 calculator and memopad, 163 generic, 43 messages, 89, 98, 123 tasks and calendar, 152 trackwheel, description of, 20 troubleshooting, 179 turn radio on/off, description of, 14, 32 turning on/o
Index 205 W wireless solution, 13 welcome, 13 Handheld — Installation and User’s Guide
