BlackBerry Wireless Handheld 900/1900 MHz GSM/GPRS Networks 900/1800 MHz GSM/GPRS Networks Getting Started Guide
BlackBerry Wireless Handheld Getting Started Guide Last modified: 21 June 2002 Part number: MAT-04778-001 Rev. 001 ASY-04766-001 At the time of publication, this documentation complies with software version 3.3.0.81. © 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited.
Contents Important safety information .......................................................... 5 Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users ..................................................11 FCC compliance statement (USA) ............................................14 Industry Canada Certification ..................................................15 Important safety/compliance information for BlackBerry 6220 Wireless Handheld™ users .............................
Reading your test email message .............................................50 Setting the date and time ...........................................................51 Locking your handheld..............................................................52 Product information ....................................................................... 59 Mechanical properties ................................................................59 Display and control features .............................................
Important safety information Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld or any BlackBerry Wireless Handheld charging units. Retain these instructions for future use. Note: Refer to "Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users" on page 11 for more information on safety regulations for your BlackBerry 6225 Wireless Handheld.
Important safety information Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply. To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only. ACCESSORIES Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.
air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker.
Important safety information Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your handheld OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
ADDITIONAL SAFETY GUIDELINES Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children. Warning: The battery may present a fire or chemical burn hazard if mistreated.
Important safety information High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when used for long periods of time.
Important safety/compliance information for BlackBerry 6225 Wireless Failure to observe all safety instructions contained in this manual will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both. Important safety/compliance information for BlackBerry 6225 Wireless Handheld™ users EXPOSURE TO RADIO FREQUENCY SIGNALS Your wireless handheld portable device is a low power radio transmitter and receiver.
Important safety information SPECIFIC ABSORPTION RATE DATA THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC).
Important safety/compliance information for BlackBerry 6225 Wireless described in this user guide, is 0.12 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.
Important safety information of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices. FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules.
Industry Canada Certification • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number 2503A-R6220GW.
Important safety information • EN 50360 Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz) • International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure in time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz). • ANSI/IEEE C95.
Important safety/compliance information for BlackBerry 6220 Wireless ANTENNA CARE Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.
Important safety information 18 BlackBerry Wireless Handheld
Welcome to your wireless solution BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network. The BlackBerry handheld includes advanced wireless technology.
Welcome to your wireless solution • Phone: Place phone calls, put phone calls on hold, mute phone calls, and make notes during calls. Set call forwarding, call barring, and initiate conference calls. • Address Book: Store your personal directory of contact information. View add, edit, and delete abbreviated and service dialing numbers from your Subscriber Identity Module (SIM) card. • Calendar: Add, edit, and delete appointments using Day, Agenda, Week, or Month view.
Welcome to your wireless solution • Turn Power Off: Turn off your handheld at night or on weekends. Turn off your handheld during air travel or to conserve battery power. Note: Depending on your service provider’s plan, some applications might not be available on your handheld with your integration option, as specified below. Contact your service provider or network operator for more information on available services. Refer to the Handheld User Guide for complete information on using these applications.
Welcome to your wireless solution Integration with existing ISP email account With this option, your handheld is integrated with your existing Internet service provider (ISP) email account from which you can send and receive email messages. Contact your service provider or network operator for an email account on the BlackBerry Web Client. As with the first integration option, you can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the desktop software.
Welcome to your wireless solution handheld. If your company uses the BlackBerry Enterprise Server Software, you do not need to run the desktop redirector to forward your email messages. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool. Using service books You can use the same BlackBerry handheld to accommodate any of these integration options.
Welcome to your wireless solution Book screen.) The Desktop and Web Client service books are listed on this screen. Other service books might also appear, depending on the other applications that are enabled on your handheld. Is this the correct guide for me? This Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld. This guide provides you with the steps that you must complete to set up your handheld.
Welcome to your wireless solution • BlackBerry Web Client Online Help — If you integrate your desktop software with a new email account or an existing ISP account, you configure your email settings in the BlackBerry Web Client. For information on configuring and using the Web Client, in any Web Client window, click Help. About this guide This guide provides information for setting up your handheld.
Welcome to your wireless solution Lotus Domino Information appearing in this format, prefaced by Lotus Domino, pertains to handhelds that are set up with a Lotus® Domino™ email account. You have a Lotus Domino account if you use Lotus Notes® as your email client. Note: Notes appear in this format and contain important information on the associated topic. Tip: Tips appear in this format and provide optional or time-saving information on the associated topic.
Welcome to your wireless solution The name of your service provider or network operator appears in the handheld status section of the screen. This name reflects the network to which you are currently connected. The graphics in this guide use to indicate this name.
Welcome to your wireless solution The following descriptions can help familiarize you with some of the components of your package. Handheld stand You can place your handheld in the handheld stand while it is charging or connecting to the desktop software to facilitate USB cable connection. USB cable The USB cable provides a link between your handheld and your computer, so that you can charge your handheld’s battery and use the desktop software that is included in your package.
Welcome to your wireless solution Headset The handheld is equipped with an integrated speaker and microphone. The optional headset can also be used with the handheld’s Phone application. Note: Depending on your service provider’s plan, the Phone application might not be available on your handheld. As a result, the headset might not be included in your package. Contact your service provider or network operator for more information on available applications.
Welcome to your wireless solution System requirements The following components are required to install the desktop software: • Intel-compatible 486 or higher computer with an available serial port • Windows 98 or 2000 Microsoft Microsoft Exchange, Microsoft Outlook 98 or 2000 (Workgroup installation), with an email account on a Microsoft Exchange Exchange Server version 4.0, or later, that is capable of receiving email messages from the Internet Lotus Domino Lotus Notes 4.
Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting the SIM card • Inserting your handheld’s battery • Charging your handheld’s battery • Turning off and turning on your handheld • Turning on and turning off the radio • Registering with the network • Installing the desktop software • Connecting to the desktop software • Integrating with an enterprise email account • Integrating with a new or ISP email acc
Chapter 1: Getting started Before you begin Before you use your handheld, you should familiarize yourself with some of its basic components. Your handheld’s keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: SYM (symbol) to access a symbols library, BACKSPACE, ENTER, SPACE, two SHIFT keys, ALT, ESC (escape), a phone key, and a power key.
Inserting the SIM card Integration with enterprise email account If you are integrating your desktop software with an enterprise email account, you must generate an encryption key and check your email redirection settings. Refer to “Integrating with an enterprise email account” on page 46 for more information. Integration with new or ISP email account If you are integrating your desktop software with a new or ISP email account, you must activate your handheld on the BlackBerry Web Client account.
Chapter 1: Getting started 2. Slide the SIM card holder to the left to unlock it. Unlocking the SIM card holder 3. Lift the right side of the holder to open it. If your SIM card is attached to a larger carrier, carefully break the card out of its carrier. Both the SIM card and the base of the SIM card holder have a notch on the corner. Open SIM card holder 4. 34 Slide the SIM card into the card holder so the notches align when the card holder is closed.
Inserting the SIM card Inserting the SIM card 5. Close the SIM card holder, and then slide it to the right to lock it into place. Closed SIM card holder To insert the battery Before you insert the battery, verify that the SIM card holder is locked into place. Warning: Only use a battery that has been approved by Research In Motion Limited. The use of another battery might present a risk of fire or explosion, or it might damage the handheld.
Chapter 1: Getting started 1. Insert the battery so that its metal connectors align with the connectors in the handheld. 2. After you insert the battery, your handheld starts. Replace the battery cover and verify that it locks into place. 3. Confirm the date and time on your handheld. If it is incorrect, click Edit. Refer to "Setting the date and time" on page 51 for more information.
Charging your handheld’s battery Charging your handheld’s battery Your handheld is powered by an external, removable, rechargeable lithium battery. Before you operate your handheld, familiarize yourself with proper battery use and care. Refer to "Important safety information" on page 5 for more information. Before you can use your handheld, you must charge its battery. To charge your handheld You can use the USB cable provided to charge your handheld.
Chapter 1: Getting started Turning off and turning on your handheld To turn off your handheld, press and hold the power key. You can also click the Turn Power Off icon on your handheld’s Home screen. Warning: If you turn off your handheld using the power key or the Turn Power Off icon on the Home screen, Calendar reminders and Alarm notifications do not turn on the handheld. Set the Auto On/Off feature if you want Calendar reminders or Alarm notification to turn on the handheld.
Turning on and turning off the radio Notification of new items Wireless coverage indicator Date and time Battery power indicator Service provider Type of connection to the wireless network Application icons Currently selected application Home screen - Messages icon When you first turn on your handheld, several messages appear on the Messages screen that introduce you to your handheld and some of its basic features.
Chapter 1: Getting started Home screen - Turn Wireless On icon The Turn Wireless On icon is an antenna, but when you click the icon, the application name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when you are on an airplane, in a hospital, or in any place in which your handheld might interfere with other radio transmissions and frequencies.
Registering with the network Note: You cannot send or receive email messages if gprs or GSM appears below the wireless coverage indicator in the upper right corner of the Home screen. Refer to the “Getting to know your handheld” chapter in the online Handheld User Guide for more information on the wireless coverage indicator. If you are in a wireless coverage area and you have not received a registration message, register your handheld manually. To register with the network manually 1.
Chapter 1: Getting started Network screen menu - Register Now item If you are in an area of wireless coverage that is sufficient for receiving email messages, the registration message should arrive within a few seconds. Note: Your handheld must be activated on the network before you can register and before you can send messages or place phone calls.
Installing the desktop software Microsoft One of the Setup windows prompts you to select the method of email redirection: either the BlackBerry Enterprise Server or the Exchange BlackBerry Desktop Redirector. If you are unsure of the method you use to redirect email messages from your Inbox to your handheld, ask your system administrator for this information before you begin the installation. To install the desktop software 1. Insert the BlackBerry Desktop Software installation CD into your CD-ROM drive.
Chapter 1: Getting started Note: If you have both an enterprise email account and a new or ISP email account, you can configure your handheld to support both accounts (using multiple service books). To use multiple service books, integrate the desktop software with your enterprise email account. After you complete the setup for your enterprise email account, activate your handheld on the BlackBerry Web Client. 9. After you select your integration option, click Next.
Connecting the handheld to the desktop software 12. Click Next to accept the default folder name for the desktop software. (If you want to change this name, select a different folder from the list or in the Program Folders field, type a new name.) The Shortcut Installation Options window appears. 13. Select whether you want your BlackBerry Desktop Software shortcuts to be available to anyone who logs in to your computer or to only you.
Chapter 1: Getting started 4. Click Detect to confirm your handheld’s connection to the desktop software. A message appears asking you to verify that your handheld is connected properly. 5. Click OK. A message appears confirming the connection to your handheld. Click OK to close this dialog box. Note: A dialog box with the message Handheld not found appears on your computer if the desktop software cannot detect your handheld on a serial port.
Integrating with an enterprise email account Generating an encryption key The first time that you connect your handheld to your computer successfully, a dialog box prompts you to generate an encryption key by moving your mouse. If you reinstall or update the desktop software, you are not prompted to generate a new key. You should generate a new encryption key every month for security purposes. Refer to the Redirector Settings Online Help for more information on generating encryption keys.
Chapter 1: Getting started Integrating with a new or ISP email account If you have integrated your desktop software with a new or ISP email account, you must activate your account to send and receive email messages. Note: If you install your desktop software with an enterprise email account, refer to “Integrating with an enterprise email account” on page 46 for instructions.
Sending a test email message 1. On the Home screen, click the Compose icon. The To screen appears. 2. Scroll to [Use Once] and click the trackwheel to view the menu. 3. Click a send method (either email or PIN). For this example, click Email. The One Time Email screen appears. 4. Type the email address that is associated with your handheld. 5. Click the trackwheel to view the menu and click Continue. 6. Type a subject in the Subject field and press ENTER to begin composing your message. 7.
Chapter 1: Getting started Reading your test email message When you receive your test email message, follow these steps to read it. To read your test email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the test message and click the trackwheel to view the menu. Click Open. The new message appears on your screen. If necessary, scroll down to read the entire message.
Setting the date and time Setting the date and time After you send and receive your first wireless email message, you should set your handheld’s date and time so that messages, phone calls, and saved web pages appear with the correct time stamp. Note: You can set the date and time automatically using the desktop software’s Intellisync tool. Refer to the Intellisync Online Help for more information. You can also update your handheld automatically by copying the network date and time.
Chapter 1: Getting started You return to the Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear in the handheld status section of the screen. It also determines how the date and time appear in the Calendar and Lock screens. Date/Time fields The Date/Time screen contains the following fields: Time Zone: Select your time zone. Your handheld adjusts the time automatically, according to the time zone. Time: Set the current time.
Locking your handheld you have typed information in the Options application, on the Owner screen, this information appears on the Lock screen. You should include your contact information in case your handheld is lost. To use keyboard lock You can lock your handheld keyboard to avoid accidentally typing characters. 1. On the Home screen, click the Keyboard Lock icon. The Lock screen appears. 2. To use your handheld again, double-click the trackwheel.
Chapter 1: Getting started If you do not want the Lock screen to appear, you must disable your password in the Options application, on the Security screen. If you enable password protection on your handheld and you remove your SIM card, the handheld locks automatically. If you insert your SIM card again or insert a different SIM card, you must type your password before you can use the handheld again.
Locking your handheld Security screen - verifying a new password 5. In the Security Timeout field, set how much idle time should pass before the Lock screen appears. Press SPACE to scroll through the timeout settings. Release SPACE after you set the field to your preference. 6. Click the trackwheel to view the menu. Click Save. You return to the Options screen. To lock your handheld After you set a password, you can lock your handheld with the password at any time.
Chapter 1: Getting started 2. Click Unlock. The Enter password dialog box appears. 3. Type your password and click the trackwheel. Note: When the handheld is locked, you can make an emergency call. On the Lock screen, roll the trackwheel. The Device is locked dialog box appears. Click Emergency Call. Type the emergency phone number. You can only place calls to recognized emergency phone numbers when the handheld is locked.
Locking your handheld Security screen - changing your password 5. Type a new password that contains at least four characters and then click the trackwheel. 6. Type your new password again to verify it. 7. Click the trackwheel to view the menu. Click Save. You return to the Options screen with your password changed. To disable password protection If you disable your password, the Lock screen no longer appears after the specified amount of idle time.
Chapter 1: Getting started 2. Click Security. A dialog box appears, prompting you to type your password. 3. Type your password and click the trackwheel. The Security screen appears. 4. In the Password field, press SPACE to change the field to Disabled. 5. Click the trackwheel to view the menu. Click Save. Security screen - disabling your password You return to the Options screen with the password disabled.
Product information Mechanical properties Weight (including battery): Approximately 165 g / 5.8 oz. Size (LxWxH): 113 x 74 x 24mm Memory: 8-MB flash memory 4.4” x 2.9” x 0.
Chapter 2: Product information Message notification: LED indicator, audible beeper, and mechanical vibrator; on-screen notification; notification options are user-configurable Ports: Combined data/charging port; synchronization over high-speed USB-compatible data port Power Battery: Removable, rechargeable lithium cell Power adapter: +5Vdc/ 500 mA AC power adapter for direct charging while on travel SIM interface: Supports 3V SIMs Recommended temperature parameters Operating: -10 to 50°C Storag
Radio specifications for the BlackBerry 6225 Wireless Handheld Radio specifications for the BlackBerry 6225 Wireless Handheld Dual band support: PCS 1900 MHz; GSM900; EGSM Power class: Class 1 (PCS 1900); Class 4 (GSM900) as defined in GSM 02.
Chapter 2: Product information Regulatory conformance for the BlackBerry 6225 Wireless Handheld Compliant with: PCS Type Certification Review Board (PTCRB) Federal Communications Commission (FCC) Industry Canada (IC) Compliant with UL1950 requirements for Canada and US Regulatory conformance for the BlackBerry 6220 Wireless Handheld Compliant with: Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Low Voltage Directive (LVD) 73/23/EEC Electromagnetic Compatibility (EMC) Directive
Index A about this guide, 25 activating your handheld, 38 your web client account, 48 additional components battery, 28 desktop software, 29 handheld stand, 28 headset, 29 holster, 29 subscriber identity module card, 28 USB cable, 28 applications, description, 19 B battery charging, 37 description of, 28 low, 37 recharging, 37 before you begin, 32 BlackBerry solution integration with enterprise account, 22 integration with ISP account, 22 integration with new email account, 21 C changing SIM cards, 47, 54
Index integrating with ISP account, 22 integration with new account, 21 sending a test, 48 enabling password security screen, 54 enterprise email account integrating with, 46 integration, 22 redirecting email from, 47 G getting started, setting up your handheld, 32 H handheld battery, 28 changing the password, 56 connected to computer, 45 generating a security encryption key, 47 getting started, 31 handheld stand, 28 headset, 29 holster, 29 locking, 55 package additional components, 29 package contents,
Index enabling, 54, 55 enter password, 45 unlocking, 55 password, typed incorrectly, 54 R radio, turning on/off, 39 reading email messages, 50 readme file, 24 redirecting email messages, 47 registering with the network, 40 S safety information, 5 security changing the password, 56 disabling password protection, 57 enabling password protection, 54 generating an encryption key, 47 locking the handheld, 55 SIM cards, 54 unlocking the handheld, 55 using password protection, 52 sending a test email message, 4
