BlackBerry Wireless Handheld 800/1900 MHz CDMA Network Getting Started Guide
BlackBerry Wireless Handheld Getting Started Guide Last modified: 20 December 2002 Part number: MAT-04781-002 PDF-05333-002 ASY-04766-002 At the time of publication, this documentation complies with software version 3.3.1. © 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited.
Contents Important safety information .............................................................. 5 Important safety/compliance information ..................................11 FCC compliance statement (USA) ................................................15 Industry Canada Certification ......................................................16 Welcome to your wireless solution.................................................... 17 Understanding your BlackBerry solution ...................................
Product information ........................................................................... 59 Mechanical properties ....................................................................59 Display and control features .........................................................59 Power ................................................................................................60 Recommended temperature parameters .....................................60 Radio specifications ..............................
Important safety information Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use. Note: Refer to "Important safety/compliance information" on page 11 for more information on safety regulations and compliance information for your BlackBerry 6750 Wireless Handheld™.
Important safety information Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous. Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply. To be operated on mains with a circuit breaker rated 16A max. Protect against beating rain. For indoor use only. ACCESSORIES Use only those accessories approved by RIM.
Important safety information For Vehicles Equipped With An Air Bag An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals.
Important safety information Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your handheld OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Important safety information ADDITIONAL SAFETY GUIDELINES Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.
Important safety information Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories.
Important safety information • the handheld, charging unit or accessory does not operate normally by following the instructions contained in this guide • the handheld, charging unit or accessory exhibits a distinct change in performance. All servicing should be undertaken by qualified service personnel. Do not attempt to disassemble the handheld, charging unit, or any accessories. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus or any accessories to rain or moisture.
Important safety information exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: • ANSI/IEEE C95.
Important safety information part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
Important safety information The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6120CN.
Important safety information operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices. FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules.
Important safety information • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number 2503A-R6120CN.
Welcome to your wireless solution BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network. The BlackBerry handheld includes advanced wireless technology.
Welcome to your wireless solution • Phone: Place phone calls, mute phone calls, and make notes during calls. Set call forwarding, call logging, and initiate 3-way calls. • Address Book: Store your personal directory of contact information. • Calendar: Add, edit, and delete appointments using Day, Agenda, Week, or Month view. Enable wireless calendar synchronization. • Tasks: Add, edit, and delete tasks, and mark tasks as complete. • MemoPad: Add, edit, and delete memos.
Welcome to your wireless solution Note: Depending on your service provider’s plan, some applications might not be available on your handheld. Contact your service provider or network operator for more information on available services. Refer to the Handheld User Guide for complete information on using these applications. Understanding your BlackBerry solution You can integrate your BlackBerry Wireless Handheld into different environments, based on the email account that you are using.
Welcome to your wireless solution network operator for an email account on the BlackBerry Web Client. As with the first integration option, in which you integrate with a new email account, you can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the desktop software. Your email redirection settings are also configured on the BlackBerry Web Client.
Welcome to your wireless solution You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool. Using service books You can use the same BlackBerry handheld to accommodate any of these integration options. Your handheld uses “service books” to enable or disable features between email accounts.
Welcome to your wireless solution desktop software, the Desktop and Web Client service books appear on this screen. Other service books might also appear, depending on the other applications that are enabled on your handheld. Is this the correct guide for me? This Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld. This guide provides you with the steps that you must complete to set up your handheld.
Welcome to your wireless solution • BlackBerry Web Client Online Help — If you integrate your desktop software with a new email account or an existing ISP account, you configure your email settings in the BlackBerry Web Client. For information on configuring and using the Web Client, in any Web Client window, click Help. About this guide This guide provides information for setting up your handheld.
Welcome to your wireless solution Note: Notes appear in this format and contain important information on the associated topic. Tip: Tips appear in this format and provide optional or time-saving information on the associated topic. Warning: Warnings appear in this format and advise you that failure to take or avoid a specific action can result in data loss or physical damage to you or your handheld. Your handheld has three font size options: 8, 10, and 12-point.
Welcome to your wireless solution • rechargeable lithium battery • headset (optional) • holster • screen wipe • BlackBerry Wireless Handheld Getting Started Guide • Quick Reference Card • installation CD containing desktop software and Handheld User Guide If an item in this package is missing or not working properly, contact your service provider or network operator. The following descriptions can help familiarize you with the components of your package.
Welcome to your wireless solution Power adapter The power adapter connects the handheld cradle to an electrical outlet to charge the handheld battery. An attachment piece can be connected to the power adapter for use in North America. Travel charger You can use the travel charger to recharge your handheld battery when you are away from your computer. The travel charger connects the handheld to an electrical outlet directly.
Welcome to your wireless solution Holster A holster, equipped with a clip, accompanies your handheld. While your handheld is in the holster, it is wearable. You can choose different forms of notification based on whether your handheld is in or out of the holster. Refer to the Handheld User Guide for more information on editing notification profiles.
Welcome to your wireless solution Microsoft Exchange Microsoft Exchange Client, Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 4.0 or later that is capable of receiving email messages from the Internet Lotus Domino Lotus Notes 4.6, or later, with an email account on a Lotus Domino Server version 4.
Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting your handheld battery • Charging your handheld battery • Turning off and turning on your handheld • Turning on and turning off the radio • Registering with the BlackBerry wireless network • Installing the desktop software • Connecting the handheld to the desktop software • Integrating with an enterprise email account • Integrating with a new or existing IS
Getting started Before you begin Before you use your handheld, you should familiarize yourself with its basic components. Your handheld keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: SYM (symbol) to access a symbols library, BACKSPACE, ENTER, SPACE, two SHIFT keys, ALT, ESC (escape), a PHONE key, and a POWER key. You can generate numbers, punctuation marks, and special characters by pressing ALT in combination with the alphabetic keys.
Inserting your handheld battery Integration with enterprise email account If you integrate your desktop software with an enterprise email account, you must generate an encryption key and check your email redirection settings. Refer to "Integrating with an enterprise email account" on page 46 for more information. Integration with new or ISP email account If you integrate your desktop software with a new or ISP email account, you must activate your handheld on the BlackBerry Web Client account.
Getting started 2. After you insert a fully charged battery, your handheld should start. Replace the battery cover and verify that it locks into place. 3. Confirm the date and time on your handheld. If it is incorrect, click Edit. Refer to "Setting the date and time" on page 51 for more information. To remove the battery 1. Unlock the battery cover by pressing the locking tab. 2.
Charging your handheld battery Charging your handheld battery using the cradle To charge your handheld battery using the cradle, connect the power adapter cord to the cradle’s serial port connector, connect the cradle cable to an available COM port on your computer, insert the appropriate attachment piece, and then plug the power adapter cord into a wall outlet.
Getting started 2. Plug the cradle cable into an available COM port on your computer. To connect the attachment piece to the power adapter 1. Slide the appropriate attachment piece into the back of the power adapter. Inserting the North American attachment piece 2. Plug the power adapter cord into an electrical outlet. To charge your handheld battery using the cradle 1. Verify that the battery is properly inserted into your handheld. Refer to "To insert the battery" on page 31 for more information.
Charging your handheld battery Connecting your handheld to your computer 3. Let the battery charge to full power before you use your handheld. When your handheld battery is charging, the battery power indicator (in the upper right corner of the handheld Home screen) changes to a charging indicator. When your handheld is fully charged, the battery power indicator replaces the charging indicator. Your handheld battery can be kept at a full charge by charging it every day for 10 to 15 minutes.
Getting started Removing the North American attachment piece To remove the handheld from the cradle To remove your handheld from the cradle, brace the bottom of the cradle with one hand and pull the handheld up and out of the cradle with the other hand. Charging your handheld battery using the travel charger You can also use the travel charger to charge your handheld battery. 1. Verify that the battery is properly inserted into your handheld.
Charging your handheld battery 3. Slide the appropriate attachment piece into the back of the travel charger. North American European United Kingdom 4. Plug the travel charger into an electrical outlet. 5. Let the battery charge to full power before you use your handheld. When your handheld battery is charging, the battery power indicator (in the upper right corner of the handheld Home screen) changes to a charging indicator.
Getting started Turning off and turning on your handheld To turn off your handheld, press and hold the POWER key. You can also click the Turn Power Off icon on your handheld Home screen. Warning: If you turn off your handheld using the POWER key or the Turn Power Off icon on the Home screen, Calendar reminders and Alarm notifications do not turn on the handheld. Set the Auto On/Off feature if you want Calendar reminders or Alarm notification to turn on the handheld.
Turning on and turning off the radio Notification of new items Wireless coverage indicator Date and time Battery power indicator Type of connection to the wireless network Application icons Currently selected application Home screen - Messages icon When you first turn on your handheld, several messages appear on the Messages screen that introduce you to your handheld and some of its features.
Getting started Home screen - Turn Wireless On icon The Turn Wireless On icon is represented by an antenna, but when you click the icon, the application name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld radio when you are on an airplane, in a hospital, or in any place in which your handheld might interfere with other radio transmissions and frequencies.
Registering with the BlackBerry wireless network Note: You cannot send or receive email and PIN messages but you can place and answer phone calls if 1x or D appears below the wireless coverage indicator in the upper right corner of the Home screen. Refer to the “Getting to know your handheld” chapter in the Handheld User Guide for more information on the wireless coverage indicator. If you are in a wireless coverage area but you have not received a registration message, register your handheld manually.
Getting started Network screen menu - Register Now item If you are in an area of wireless coverage that is sufficient for receiving email messages, the registration message should arrive within a few seconds. Note: Your handheld must be activated on your service provider’s network before you can register and before you can send messages or place phone calls.
Installing the desktop software Installing the desktop software You must install the desktop software to use the other desktop software tools. Microsoft One of the Setup windows prompts you to select the method of Exchange email redirection: either the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. If you are unsure of the method you use to redirect email messages from your Inbox to your handheld, ask your system administrator for this information before you begin the installation.
Getting started Note: If you have both an enterprise email account and a new or existing ISP email account, you can configure your handheld to support both accounts (using multiple service books). To use multiple service books, integrate the desktop software with your enterprise email account. After you complete the setup for your enterprise email account, activate your handheld on the BlackBerry Web Client. 9. After you select your integration option, click Next.
Connecting the handheld to the desktop software select a new location.) The Select Program Folder window appears. 12. Click Next to accept the default folder name for the desktop software. (If you want to change this name, select a different folder from the list or, in the Program Folders field, type a new name.) The Shortcut Installation Options screen appears. 13. Select whether you want your BlackBerry Desktop Software shortcuts to be available to anyone who logs in to your computer or to you only.
Getting started Note: If a password is enabled on your handheld, you must type it on your handheld before you can connect to the desktop software. 3. On the Options menu, click Connection Settings. The Connection Settings window appears. 4. Click Detect to confirm your handheld connection to the desktop software. A dialog box appears prompting you to verify that your handheld is connected properly. 5. Click OK. A dialog box appears confirming the connection to your handheld.
Integrating with an enterprise email account Note: Refer to "Integrating with a new or existing ISP email account" on page 48 for more information if you integrate your desktop software with a new or existing ISP email account. Generating an encryption key The first time that you connect your handheld to your computer successfully, a dialog box prompts you to generate an encryption key by moving your mouse. If you reinstall or update the desktop software, you are not prompted to generate a new key.
Getting started Integrating with a new or existing ISP email account If you integrated your desktop software with a new or existing ISP email account, you must activate your account to send and receive email messages. Note: Refer to "Integrating with an enterprise email account" on page 46 for more information if you install your desktop software with an enterprise email account.
Sending a test email message 3. Click a send method (email or PIN). For this example, click Email. The One Time Email screen appears. To screen - Email menu item 4. Type the email address that is associated with your handheld. 5. Click the trackwheel to view the menu and then click Continue. 6. In the Subject field, type a subject, and press ENTER to begin composing your message. 7. To send the message, click the trackwheel to view the menu. Click Send. You return to the Messages screen.
Getting started Reading your test email message When you receive your test email message, follow these steps to read it. To read your test email message 1. On the Home screen, click the Messages icon. The Messages screen appears. 2. Select the test message and click the trackwheel to view the menu. Click Open. The new message appears on your screen. If necessary, scroll down to read the entire message.
Setting the date and time Setting the date and time You can set your handheld date and time so that messages, phone calls, and saved web pages appear with the correct time stamp. You can update your handheld date and time automatically when you copy the network date and time. When you copy the date and time from the network, you must select your time zone manually. Refer to the “Customizing your handheld options” chapter in the Handheld User Guide for more information.
Getting started 4. After you set the fields to your preference, click the trackwheel to view the menu. Click Save. You return to the Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear in the handheld status section of the screen. It also determines how the date and time appear on the Calendar and Lock screens. Date/Time fields The Date/Time screen contains the following fields: Time Zone: Select your time zone.
Locking your handheld Locking your handheld You can lock your handheld keyboard or, for greater security, you can set a password on your handheld. When you lock your handheld using either of these methods, the Lock screen appears. If you typed information in the Options application, on the Owner screen, this information appears on the Lock screen. You should include your contact information in the event that your handheld is lost.
Getting started Lock screen with a password enabled If you do not want the Lock screen to appear, you must disable your password in the Options application, on the Security screen. Warning: If you type your password incorrectly five times, you are prompted to type blackberry before you can continue. For subsequent password attempts, the characters that you type are displayed in the Enter Password dialog box.
Locking your handheld 3. In the Security Timeout field, set how much idle time should pass before the Lock screen appears. Press SPACE to scroll through the timeout settings. Release SPACE after you set the field to your preference. 4. In the Password field, press SPACE to enable the password. 5. Click the trackwheel to view the menu, and then click Save. A dialog box appears, prompting you to type a password with at least four characters.
Getting started To lock your handheld After you set a password, you can lock your handheld with the password at any time. On the Home screen, click the Lock icon. The Lock screen appears. To unlock your handheld When the Lock screen is visible, you must unlock your handheld before you can connect to the desktop software and before you can open the Security screen. If you turn off your handheld with the Lock screen enabled, you must type your password when you turn on your handheld again. 1.
Locking your handheld To change your password You can provide greater security by occasionally changing your password. 1. On the Home screen, click the Options icon. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel to view the menu, and then click Change Password. 4. The Enter Password dialog box appears. Type your original password. 5. Click the trackwheel or press ENTER. The New Password dialog box appears.
Getting started To disable password protection If you disable your password, the Lock screen does not appear after the specified amount of idle time. You do not need to type your password to open the Security screen or to connect your handheld to your desktop. Note: If you disable password protection, you can continue to use the keyboard lock feature to lock your handheld. Refer to "To use keyboard lock" on page 53 for more information. 1. On the Home screen, click the Options icon.
Product information Mechanical properties Weight (including battery): Approximately 143 g / 5.06 oz. Size (LxWxH): 121 x 77 x 18 mm Memory: 10-MB flash memory 4.76” x 3.03” x 0.
Product information Message notification: LED indicator, audible beeper, and mechanical vibrator; on-screen notification; notification options are user-configurable Ports: Combined data/charging port; synchronization over high-speed RS232-compatible data port Power Battery: Removable, rechargeable lithium cell; 900 mAH Li-Ion Power adapter: 6.
Regulatory conformance Transmitting frequency: Cell 824.70-848.31 MHz; PCS 1851.25-1908.75 MHz Receiving frequency: Cell 869.70-893.31MHz; PCS 1931.25-1988.
Product information 62 BlackBerry Wireless Handheld
Index A about this guide, 23 activating handheld, 38 web client account, 48 additional components cradle/charger, 25 desktop software, 27 headset, 26 holster, 27 applications, description, 17 attachment pieces connecting, 34 removing, 35 B battery charging, 32 charging using cradle, 34 charging using travel charger, 36 inserting, 31 low, 35 recharging, 35 before you begin, 30 BlackBerry solution integration with enterprise account, 20 integration with ISP account, 19 integration with new email account, 19
Index installing, 43 online Help, 22 system requirements, 27 disabling password security screen, 58 documentation, other sources, 22 E email messages conditions for sending and receiving, 40 integrating with enterprise account, 20 integrating with ISP account, 19 integration with new account, 19 sending a test, 48 enabling password security screen, 54 enterprise email account integrating with, 46 integration, 20 redirecting email from, 47 G getting started, setting up your handheld, 30 H handheld changi
Index N network, registering, 40 new email account, integration, 19 new or ISP email account activating your account, 48 integrating with, 48 O online Help desktop software, 22 web client, 23 options, date and time, 51 P password security screen changing password, 57 disabling, 58 enabling, 54, 56 enter password, 46 unlocking, 56 password, typed incorrectly, 54 power adapter, attachment pieces, 34, 35 R radio, turning on/off, 39 reading email messages, 50 Readme file, 22 redirecting email messages, 47 r
Index screen, 56 users on Lotus Domino Server, 23 on Microsoft Exchange Server, 23 using lock, 56 password protection, 53 service books, 21 66 V viewing messages, 50 service books, 21 W web client, online Help, 23 welcome, 17 BlackBerry Wireless Handheld
