Installation and Getting Started Guide BlackBerry World Band Model No: R6020GW 900/1900 MHz GSM/GPRS Networks
Installation and Getting Started Guide, version 3.1 Last revised 04/12/01 Part Numbers:MAT-xxxxx-001 ASY-xxxxx-001 At the time of printing, documentation complies with Applications version 3.1.0.25. © 1997-2001 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited.
Contents Important safety information ........................................................................................7 Important safety/compliance information for North American users ..............11 FCC compliance statement (USA) ...........................................................................14 Industry Canada Certification..................................................................................15 Important safety/compliance information for European users.....................
Additional components.............................................................................................64 Configuring handheld options.................................................................................66 Using cut, copy, and paste ........................................................................................67 Summary and tips ......................................................................................................68 Using the desktop software ................
Resetting the handheld............................................................................................115 Specifications................................................................................................................117 Index ...............................................................................................................................
Important safety information Please read these safety and operation instructions provided in this manual before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use. Note See “Important safety/compliance information for North American users” on page 11 for more information on safety regulations for your North American handheld.
Important safety information ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker.
Important safety information 9 BLASTING AREAS To avoid interfering with blasting operations, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions. POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your handheld OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Important safety information High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when used for long periods of time.
Important safety information 11 Important safety/compliance information for North American users ELECTRICAL SAFETY This handheld (model number R6020GW) is intended for use when supplied with power or charging from the Charging Cradle ASY-04056-001 (ordered as ACC-04056-001) with US Power Adapter unit PWR-03846-003, or Travel Charger accessory ASY-04172-001 (ACC-04172-001), Automotive Charger accessory ASY-03939-001 (ACC-04051-001), or any other charging units provided or specifically approved by RIM for u
Important safety information SPECIFIC ABSORPTION RATE DATA THIS MODEL WIRELESS HANDHELD MEETS REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. GOVERNMENT Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC).
Important safety information 13 can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6020GW. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http:// www.wow-com.com. ___________________________________ * In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.
Important safety information FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.
Important safety information 15 Industry Canada Certification This device complies with Industry Canada RSS 133, under certification number xxxxxx-R6020GW. Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES003 of Industry Canada.
Important safety information Important safety/compliance information for European users Please read these safety and operation instructions provided in this manual before operating the BlackBerry Wireless Handheld, its docking/charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use.
Important safety information 17 ANTENNA CARE Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous. AIRCRAFT SAFETY Switch off your handheld’s radio when in an aircraft.
Welcome to your wireless solution BlackBerry™ is an end-to-end wireless email solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network. The BlackBerry handheld includes the most advanced wireless technology.
Welcome to your wireless solution — Understanding your BlackBerry solution • Options: Customize the handheld’s configurable options. • Lock: Lock your handheld with a password. (This function is visible only after you have set a password.) • Turn Wireless Off/Turn Wireless On: Turn on and turn off your handheld’s radio. • Turn Power Off: Turn off your handheld at night or on weekends.
Welcome to your wireless solution — Understanding your BlackBerry solution 21 Loader, Backup and Restore, and Intellisync tools of the desktop software. Your email redirection settings are also configured on the BlackBerry Web Client. Note Depending on your service provider’s plan, some functions may not be available on your handheld with this integration option. Contact your service provider or network operator for more information on available services. Your ISP email account must support POP3.
Welcome to your wireless solution — Is this the correct guide for me? If you integrate your desktop software with a new or ISP email account, you will receive the Web Client service book. Integration with You can modify the name of the Desktop service book on the enterprise email Advanced tab of the desktop software’s Redirector Settings tool.
Welcome to your wireless solution — About this guide • README.txt — This text file contains information about the features of the version 3.1 software. You can read this file at the end of the desktop software installation. If you choose to read the file at a later time, you can open it from the directory in which you installed the desktop software.
Welcome to your wireless solution — Contents of your package Tip Tips appear in this format and provide different options for performing tasks. WARNING Warnings appear in this format and advise you of the potential for data loss or damage to your handheld. A summary, including a list of tips, is included at the end of each chapter. In addition, the handheld has three font size options: 8, 10, and 12. The graphics in this guide show the 10-point font size option.
Welcome to your wireless solution — System requirements 25 If something in this package is missing or not working properly, contact your point of purchase. System requirements The following components are required to install the desktop software: • Intel-compatible 486 or higher computer with an available serial port • Windows 98 or 2000 Microsoft Exchange Microsoft Exchange Client, Microsoft Outlook 98 or 2000 (Workgroup installation), with an email account on a Microsoft Exchange Server version 4.
1 Getting started To start using your handheld, you will need to perform some basic setup tasks. To send and receive email messages, you should set up your computer by installing the desktop software and connecting your handheld to your computer. Then you can customize your installation for your specific integration option. Before you begin Before using your handheld, familiarize yourself with some of its basic components.
Getting started — Using your handheld with multiple service books Register with the network Install the desktop software Confirm the handheld-to-desktop software connection Your next step depends on the integration option with which you are installing the desktop software. Integration with If you are integrating your desktop software with an enterprise email enterprise email account, you must generate an encryption key and check your email redirection settings.
Getting started — Charging your handheld 29 Charging your handheld Your handheld is powered by an external rechargeable lithium battery. This battery is stored on the back of your handheld; you can remove it, if you want. Before operating your handheld, familiarize yourself with proper battery use and care by reading the safety information in this guide. The cradle is used to charge the battery. When you first receive your handheld you must charge the battery before using it.
Getting started — Charging your handheld To charge your handheld Before using your handheld, and whenever your handheld’s battery is low, follow this procedure to charge the battery. 1. Insert your handheld in the cradle by aligning the connector port on the bottom edge of your handheld with the connector prongs of the cradle. Press your handheld firmly in place, as shown in the following illustration. Note 2.
Getting started — Turning off and turning on your handheld 31 Turning off and turning on your handheld To turn off your handheld, press and hold the silver key. You can also click the Turn Power Off icon on your handheld’s Home screen. WARNING If you turn off your handheld using the silver key or the Power Off icon on the Home screen, Calendar reminders and Alarm notifications do not turn on the handheld.
Getting started — Turning on and turning off the radio To insert the SIM card 1. If your SIM card is attached to a larger carrier, carefully break the card out of its carrier. 2. Remove the battery cover and the battery from your handheld. 3. Slide the SIM card cover to the left and lift up the right side of the cover. Place the SIM card in the handheld by aligning the notches as shown in the following illustration: 4.
Getting started — Registering with the network 33 You will notice that the Turn Wireless On icon is an antenna, but when you click the icon, the function name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or in any place where your handheld may interfere with other radio transmissions and frequencies.
Getting started — Installing the desktop software 4. Click the trackwheel to view the menu. Click Register Now. A message confirms that the registration message was sent. If you are in an area of wireless coverage sufficient for receiving email messages, the registration message should arrive within a few seconds. Note Your handheld must be activated on the network before you can register and before you can use any of the handheld’s functions.
Getting started — Installing the desktop software 1. Insert the BlackBerry Desktop Software installation CD in your CD-ROM drive. 2. On the Windows taskbar, click Start and click Run. In the Open field, type d:\setup.exe where d is the name of your CD-ROM drive. Press Enter. The Welcome screen appears. Note If a previous version of the desktop software is detected, you will be prompted to remove the desktop software before the Welcome screen appears. 3. Click Next to begin the installation.
Getting started — Connecting to the desktop software 8. Select the email system that you are using (either Microsoft Exchange or Lotus Domino). Click Next. Microsoft Exchange 9. If you select Microsoft Exchange, the Email Redirection screen appears. In this screen, select the method of email redirection that you are using: Redirect email using the BlackBerry Enterprise Server or Redirect using the BlackBerry Desktop Redirector.
Getting started — Integrating with an enterprise email account 3. On the Options menu, click Serial Settings. The Settings window appears. Click Detect to confirm your handheld’s connection to the desktop software. A message appears confirming the connection to your handheld. Click OK. Note 4. 37 A dialog box with the message Handheld not found will appear on your computer if the desktop software cannot detect your handheld on a serial port.
Getting started — Redirecting email every month for security purposes. Refer to the Redirector Settings Online Help for more information on generating encryption keys. Note If you use your SIM card in another person's handheld, you must connect the handheld to your computer and generate an encryption key before you can receive your email messages. Your handheld’s phone number will update automatically.
Getting started — Sending a test email message 39 activate your account, set filters for email redirection, customize the auto signature, and turn off email redirection. For details on how to perform any of the functions on the web site, click Help on any of the site’s web pages. Sending a test email message After you have configured your handheld, you are ready to send and receive email messages. Note If the SIM card is not inserted, or not inserted properly, you cannot send or receive email messages.
Getting started — Reading your test email message 6. Type a subject, such as Test, and press ENTER. Type your message. After your message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen. If you are in an area of wireless coverage sufficient to send email messages, a check mark will appear beside the message within a short period of time. This icon indicates that your message was transmitted successfully.
Getting started — Setting the date and time 41 After you have finished reading your message, press ESC to return to the Messages screen. Press ESC again to return to the Home screen. Setting the date and time After you have sent and received your first wireless email message, you should set your handheld’s date and time so that messages, phone calls, and saved web pages appear with the correct time stamp. Note You can also set the date and time using the desktop software’s Intellisync tool.
Getting started — Using password protection 3. Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen. The information that you set in the Time, Time Format, and Date fields determines how the date and time appear on the Home, Calendar, Messages, Saved Messages, Search, and password security screens. Note The date and time is only one of many options that you can configure on your handheld.
Getting started — Using password protection 43 Lock icon on the Home screen. (The Lock icon will only appear after you have set a password.) You should lock your handheld if you leave it unattended. If you do not want the password security screen to appear, you must disable your password on the Security screen. Password security screen If you have typed information on the Owner screen of the Options function, it will appear on the password security screen.
Getting started — Using password protection 2. Click Security. The Security screen appears. In the Password field, press SPACE to enable the password. A dialog box appears, prompting you to type a password with at least four characters. Click the trackwheel when you are finished. You will have to type your password again to verify it. 3. In the Security Timeout field, set how much idle time should pass before the password security screen appears. Press SPACE to scroll through the timeout settings.
Getting started — Using password protection 1. On the password security screen, roll the trackwheel. The Device is locked dialog box appears. 2. Click Unlock. The Enter password dialog box appears. Type your password and click the trackwheel. Note 45 When the handheld is locked, you can make an emergency call. On the password security screen, roll the trackwheel. The Device is locked dialog box appears. Click Emergency Call. Type the number for the emergency call.
Getting started — Using password protection 4. Type a new password with at least four characters. Click the trackwheel when you are finished. You will have to type your new password again to verify it. 5. Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen with your password changed. To disable password protection If you disable your password, the password security screen will no longer appear.
Getting started — Summary 4. 47 Click the trackwheel to view the menu. Click Save Options. You return to the Device Options screen with the password disabled. Summary In this chapter, you learned the steps that are required to configure your handheld. You can charge the battery, insert the SIM card, register with the network, and install the desktop software. Read the following chapters to learn more about using your handheld.
2 Getting to know your handheld This chapter will help you get acquainted with your handheld. Using the keyboard and trackwheel Your handheld’s keyboard provides access to all of the standard alphabetic characters. The keyboard also features nine special keys: DEL (delete), BACKSPACE, ENTER, SPACE, two SHIFT keys, ALT, ESC (escape), and a silver key. Numbers, a symbols library, punctuation marks, and special characters can be generated using ALT in combination with the alphabetic keys.
Getting to know your handheld — Using the keyboard and trackwheel Key Function Scrolling and selecting • Roll the trackwheel with your thumb to scroll up and down through screen lines, fields, and menu items. • Click the trackwheel with your thumb to open menus and select options. TRACKWHEEL PHONE KEY Answering and hanging up phone calls; switching to Phone function • When an incoming phone call is received, press the Phone key to answer the call.
Getting to know your handheld — Using the keyboard and trackwheel Key 51 Function Scrolling horizontally and changing options ALT • Hold ALT while rolling the trackwheel to move the cursor horizontally across lines. • Hold ALT while rolling the trackwheel to scroll through field options. • On the Home screen, hold ALT while rolling the trackwheel to move the cursor vertically.
Getting to know your handheld — Using the keyboard and trackwheel Key Function Activating CAP lock ALT + CAP (RIGHT SHIFT) • Press ALT + CAP to activate capital letter-lock mode. Any key that you press will be capitalized. • Press either SHIFT key again to return to regular mode. An “up arrow” icon appears in the top right corner of your screen when capital letter-lock mode is activated. Activating NUM lock ALT + NUM (LEFT SHIFT) • Press ALT + NUM to activate number-lock mode.
Getting to know your handheld — Using the keyboard and trackwheel Key 53 Function Deleting characters to the right of the cursor; deleting messages DEL key • Press DEL to erase characters to the right of the cursor. • With one or more characters selected, press DEL to delete only those characters. • Press DEL to delete a selected message on the Messages screen.
Getting to know your handheld — Activating backlighting Activating backlighting In low-light conditions, you can increase readability of the LCD screen and keyboard by using the backlighting feature. To activate backlighting, press the silver key once. If you do not press any keys or use the trackwheel for ten seconds, backlighting will shut off automatically. To turn off the backlighting manually, press the silver key again.
Getting to know your handheld — Navigating functions 55 Address Book function menu To select a menu item, use the trackwheel to scroll to the item, then click the trackwheel. If you decide not to use the menu, you can close it by pressing ESC. To scroll through options The handheld often has several means to perform the same action, such as using shortcut keys instead of the menu or the trackwheel. In particular, there are four ways to change the configurable options on your handheld.
Getting to know your handheld — Navigating functions To use links When you receive a message, your handheld will recognize text entered as phone numbers, web site addresses, and email addresses and convert them into links. When you select an underlined link and click the trackwheel to view the menu, you can choose to dial the phone number, browse the web site, or send an email or SMS message to your contact, based on the link you have selected.
Getting to know your handheld — Navigating functions Icon 57 Description Address Book Store your personal directory of contact information, such as fax numbers, multiple phone numbers, and email addresses. Use the Search tool to locate a specific contact. Calendar Keep track of appointments using Day, Week, or Month view. Tasks Add, edit, and delete tasks, and mark tasks as complete. MemoPad Compose, edit, and delete notes and memos.
Getting to know your handheld — Navigating functions Icon / Description Turn Wireless On/Turn Wireless Off Turn off the handheld’s radio when it may interfere with other radio communications, such as when on an airplane, or whenever you prefer not to receive messages. You will not be able to send or receive messages, place or answer phone calls, or browse web pages until you turn the radio on again. Turn Power Off Turn off the handheld when you wish to conserve battery power.
Getting to know your handheld — Navigating functions Icon 59 Description NUM-lock mode is active Unread message waiting Roaming indicator (If the roaming indicator appears next to the network type, you are roaming into another network’s coverage area that does not belong to your home network; contact your service provider for more information.
Getting to know your handheld — Navigating functions Icon Description Your handheld is not in an area of wireless coverage. You cannot send or receive email or SMS messages, place or answer phone calls, or browse web pages. You can continue to use your handheld’s other functions. Any pending messages will be sent after you return to an area of wireless coverage. Message status icons These icons appear on the screen to indicate the status of pending, sent, and received messages.
Getting to know your handheld — Navigating functions Icon 61 Description Email message has been filed (You can only file messages if you have integrated your handheld with an enterprise email account.) Importance level of email message is high Phone icons These icons appear on the screen to provide additional information about the Phone function. Note Depending on your service provider and the services enabled for your Phone function, the following text and icons may not appear or they may differ.
Getting to know your handheld — Navigating functions Icon Description Indicates a voice mail message waiting in your voice mailbox; if you have voice mail enabled on your account, this icon appears on the Home screen Voicemail Voicemail If you have voice mail enabled on your account, this icon, with the text Voicemail, appears beside the unopened message you receive when a new voice mail message is waiting; this icon appears on the Messages screen If you have voice mail enabled on your account, th
Getting to know your handheld — Navigating functions Icon 63 Description Appointment has text entered in the Notes field Appointment recurs Appointment is an all-day event Task icons These icons appear on the Tasks screen to provide additional information on a task’s status. Icon Description Task has not been started or is in progress Task has been deferred or is waiting Task has been completed Browser icons These icons appear on your screen to indicate the status of a particular web page.
Getting to know your handheld — Additional components Navigational icons These icons appear on the screen to indicate positions within fields, lists, menus, and screens. Icon Description Cursor position More items are available above; scroll up with the trackwheel to view them More items are available below; scroll down with the trackwheel to view them Additional components Aside from your handheld, your package should include the following components.
Getting to know your handheld — Additional components 65 You can use the handheld’s Phone function while it is in the holster. Refer to the Handheld User Guide for more information on using the Phone function while the handheld is in the holster. Cradle/Charger The cradle provides a link between your handheld and your computer, so that you can use the desktop software provided with your package. The serial port on the bottom of the handheld fits into the prongs of the cradle.
Getting to know your handheld — Configuring handheld options Configuring handheld options After you are familiar with your handheld, you should configure some of its basic options. To select a notification profile You can select the way in which your handheld notifies you of messages, phone calls, appointments, and alarms. 1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Scroll to the profile that you would like to select. Click the trackwheel to view the menu.
Getting to know your handheld — Using cut, copy, and paste 67 Auto On/Off fields The Auto On/Off screen contains the following fields: Weekday On: Configure the handheld to turn on automatically at a specific time on weekdays. Weekday Off: Configure the handheld to turn off automatically at a specific time on weekdays. Weekend On: Configure the handheld to turn on automatically at a specific time on the weekend.
Getting to know your handheld — Summary and tips To paste text in a message 1. On the Home screen, click the Compose icon. The To: screen appears. 2. While composing a message, place your cursor where you would like to paste the text. 3. Click the trackwheel to view the menu. Click Paste. Tip If you want to replace or delete existing text, enter selection mode by holding ALT and clicking the trackwheel. Roll the trackwheel to select the text then start typing.
3 Using the desktop software This chapter explains how to use the desktop software to maximize your handheld’s functionality. The desktop software can synchronize contacts, appointments, memos, and tasks between your handheld and desktop. You can also back up any important information from your handheld to your desktop, edit the Address Book and AutoText files, restore data to your handheld, and load new applications. This chapter provides basic instructions for using the desktop software and its tools.
Using the desktop software — Backing up files from your handheld to your desktop new entries, edit existing entries, and delete entries, then transfer the changes to your handheld. Note Before updating your handheld with new software using the Application Loader tool, use the Backup and Restore tool to save any important information from your handheld to your computer.
Using the desktop software — Loading handheld applications 2. To restore a previously saved backup file to your handheld, click Restore. The Select file for Full Restore window appears. Select the file name that contains the information that you want to restore and click Open. A dialog box displays the progress of the data transfer from your desktop to your handheld. 3.
Using the desktop software — Loading handheld applications 3. After the desktop software reads the handheld's handheld's LCD screen displays Loader activity. At Handheld Application Selection window appears on application is listed (along with its file size) preceded followed by an action. configuration, your the same time, the your desktop. Each by a check box and • If you select the check box beside an application that is not present on your handheld, the action changes to Install.
Using the desktop software — Using the Intellisync™ tool 5. A summary screen appears, listing the actions that will take place during the loading process. If you want to erase the applications and/or the application data from your handheld, click Advanced. The Handheld Data Preservation window appears. After you have made your selections, click Next. 6. Click Finish. The Application Loader tool will load the applications onto your handheld according to how you have configured the loading process. 7.
Using the desktop software — Using the Intellisync™ tool complete instructions on configuring your PIM applications and for specific information on the PIM application that you use on your desktop. Integration with If you have integrated the desktop software with an enterprise email enterprise email account, you can also reconcile the status and location of email messages with the Intellisync tool.
Using the desktop software — Additional features for integrating with an enterprise email 75 handheld in the cradle and start the Intellisync tool. Ensure that the Synchronize PIM check box is selected and click Synchronize now. Integration with If you have integrated the desktop software with an enterprise email enterprise email account, you can use the handheld’s wireless calendar synchronization function by configuring the Calendar to synchronize account with a particular translator.
Using the desktop software — Configuring email reconciliation moves and deletes, email messages filed or deleted on your desktop or your handheld are filed or deleted on the other system as well. The handheld and the desktop are synchronized. Note If you select Synchronize moves and deletes, you must select whether your handheld or your desktop should dominate if a message has been filed or deleted on both your handheld and your desktop. 4.
Using the desktop software — Configuring email redirection settings 77 Options.) Refer to the Handheld User Guide for more information on setting message list options.
Using the desktop software — Configuring email redirection settings 3. On the Filters tab, you can view the default filters that have been set for redirecting email to your handheld. These defaults can be disabled, enabled, or deleted. You can also add your own email filters. • The CC Default filter sends only the message header to your handheld when your address appears in the CC field of a message.
Using the desktop software — Configuring email redirection settings 1. Insert your handheld in the cradle. If a password is enabled on your handheld, you must type it before you can connect to your desktop. In the BlackBerry Desktop Manager, double-click the Redirector Settings icon. The Redirector Settings window appears. 2. Click the Filters tab, then click New. The Add Filter window appears. 3. In the Filter Name field, type a name that describes the new filter. 4.
Using the desktop software — Summary Summary In this chapter, you learned how to use the desktop software, update your handheld’s applications, back up and restore information, and synchronize PIM applications.
4 Using your handheld’s functions This chapter provides basic information on and procedures for using the handheld’s functions. You will learn how to send and receive email and SMS messages, how to place and answer phone calls, how to add Address Book entries, appointments, memos, and tasks, and how to use the Calculator and the Browser. Note This chapter outlines only the basic features for each function.
Using your handheld’s functions — Adding addresses Note You can save up to three email addresses for the same Address Book entry. To add another email address, click the trackwheel to view the menu and click Add Email Address. An additional Email field appears on the New Address screen. When you compose an email message to a contact with multiple email addresses, you are prompted to select which address to use. You can clear a field by clicking the trackwheel to view the menu and clicking Clear Field.
Using your handheld’s functions — Adding addresses 83 Email: Type your contact’s email address. This field accepts letters, numbers, and symbols. You can press the SPACE key once to insert the “@“ sign; press it again to insert a “.“ (period). If you continue to press SPACE, you can continue to insert periods. Company: Type the name of the company for which your contact works. This field accepts letters, numbers, and symbols. Title: Type your contact’s job title.
Using your handheld’s functions — Composing messages State/Prov: Type your contact’s state or province. This field accepts letters, numbers, and symbols. ZIP/Postal Code: Type your contact’s ZIP code or postal code. This field accepts letters, numbers, and symbols. You must use ALT to type numbers in this field. Country: Type your contact’s country. This field accepts letters, numbers, and symbols. User 1, User 2, User 3, User 4: Customize these fields to type special information for each contact.
Using your handheld’s functions — Composing messages 3. 85 Type a subject in the subject line and press ENTER. Type your message. After your message is complete, click the trackwheel to view the menu. Click Send. You return to the Messages screen. If you are in an area of wireless coverage sufficient for sending email messages, a check mark will appear beside the message within a short period of time. This icon indicates that your message was transmitted successfully.
Using your handheld’s functions — Composing messages To send your message from your new or ISP email account, click Send from Web Client. You return to the Messages screen. The message is sent from the account that you selected. Your default service will appear first on the menu. Note If you are replying to or forwarding a message, you cannot select the service from which you want to send the message. The reply or forward must be routed through the same service as the original message.
Using your handheld’s functions — Using AutoText Note 3. If the Address Book entry for your recipient contains multiple phone numbers, you will be prompted to select the one to which the SMS message should be sent. Click the number that you want to use. Type your message. As you type, the number of characters you have entered will appear in the top right corner of the screen. SMS messages are limited to 160 characters. Note 4.
Using your handheld’s functions — Using AutoText frequently used phrases or messages with a few keystrokes, correct commonly misspelled words, replace abbreviations and acronyms with complete words, and insert punctuation marks and symbols in your message without using ALT or the symbols library. How AutoText works The following procedure illustrates how AutoText works. 1. On the Home screen, click the Compose icon. The To: screen appears. 2. While composing your message, type the text hte.
Using your handheld’s functions — Reading messages Note 89 You can also add, edit, and delete AutoText entries. Refer to the Handheld User Guide for more information. You can also use AutoText entries in your SMS messages to insert a phrase from one keyword. Reading messages When you receive a new message, you will receive visual notification on the Home screen, and any other notification, depending on how you have configured the handheld’s notification profiles. To read an email message 1.
Using your handheld’s functions — Reading messages File Message: This action files the current email message in a folder that you specify. If you synchronize your handheld with your desktop, email messages filed on your handheld are moved to the corresponding desktop folder. Refer to the online Handheld User Guide for more information on filing messages. Integration with You can only file messages if you have integrated your desktop enterprise email software with an enterprise email account.
Using your handheld’s functions — Reading messages 91 the open email message with the qualified address (the full SMTP email address for the contact) showing and if the contact is included in your Address Book. Add to Address Book: This action adds the sender of the email message to your Address Book. Previous Item: This action closes the current item and opens the previous item (if a previous item exists). Next Item: This action closes the current item and opens the next item (if a next item exists).
Using your handheld’s functions — Reading messages 2. Select a received SMS message and click the trackwheel to view the menu. Click Open. 3. The new message appears on your screen at the top of a session view. A session view shows the previous messages sent to or received from the contact, allowing you to read your SMS message in context. If necessary, use the trackwheel to scroll to view the oldest messages.
Using your handheld’s functions — Using the Phone function 93 at the top of the open SMS message with the friendly name (a person’s name as it appears in an email list or address) showing. Show Friendly Name: This action shows the first and last name of the sender or the recipient. This option is only available if your cursor is at the top of the open SMS message with the qualified address (the full SMS-compatible phone number for the contact) showing and if the contact is included in your Address Book.
Using your handheld’s functions — Using the Phone function 3. Select an existing contact (or add a new one if necessary) and click the trackwheel to view the menu. Click Call. Note If you have specified more than one phone number for a contact, your contact’s phone number and the type of phone number will not appear on the menu. After you select Call from the menu, you are prompted to select the phone number that you want to call.
Using your handheld’s functions — Using the Phone function Note 95 If you are composing an email or an SMS message or are in one of the handheld’s other functions when you receive a phone call, the action will be interrupted until you answer or ignore the phone call. If you answer the phone call, the Phone screen appears. Press ESC to return to the last function in which you were working.
Using your handheld’s functions — Adding tasks Note You must subscribe to a call waiting service for the Answer and Hold, Answer - Drop Current, and Answer - Hold Current options to appear when you receive an incoming call. If your handheld is in the holster when you are notified of a new phone call, you can ignore the call by removing your handheld from its holster and quickly replacing it. The caller will hear a busy signal or will be directed to voice mail, depending on your service plan.
Using your handheld’s functions — Adding tasks 2. Click the trackwheel to view the menu. Click New Task. The New Task screen appears. 3. Type the information for the task. Press ENTER after each field. 4. In the Status, Priority, and Due fields, use SPACE to scroll through your options. Release SPACE to set the field to your preference. 5. Click the trackwheel to view the menu. Click Save Task. Tip 97 You can clear a field by clicking the trackwheel to view the menu and clicking Clear Field.
Using your handheld’s functions — Adding memos Priority: Select the priority of the task. Your options are Normal, Low, and High. By default, this option is set to Normal. Note If you set the Priority field to High, an exclamation mark appears beside the task on the Find screen. If you set the Priority field to Low, a “down arrow” icon appears beside the task on the Find screen. Due: Select the date by which the task should be completed. Your options are None or By Date.
Using your handheld’s functions — Using the Calculator function 4. 99 After you have composed the memo, click the trackwheel to view the menu. Click Save Memo. You return to the Find screen where your new memo appears in alphabetical order. Note To save your memo, you must include a title. You can also view, edit, and delete memos. Refer to the Handheld User Guide for more information. Using the Calculator function You can perform simple mathematical operations using the Calculator function.
Using your handheld’s functions — Adding appointments 4. In the Duration field, set the length of time for which the appointment will occur. When you modify this field, the End field will automatically reflect the changes. 5. In the Reminder field, set how much time in advance you want to be notified of the appointment. If you do not wish to be reminded of the appointment, set this field to None. Note If you want your appointment to recur regularly, follow steps 6 through 8.
Using your handheld’s functions — Enabling wireless calendar synchronization 101 Note If you set your appointment to recur weekly, you can specify the day of the week on which it should recur. If you set your appointment to recur monthly or yearly, you can set whether you want the appointment to recur on the exact date or on the relative date. For example, you can specify that your recurring appointment occurs on the 28th of each month (exact date) or on the last Monday of each month (relative date). 8.
Using your handheld’s functions — Enabling wireless calendar synchronization connect your handheld to your desktop for calendar synchronization to occur, because synchronization occurs over the wireless network. Integration with You can only enable wireless calendar synchronization if you have enterprise email integrated your desktop software with your Microsoft Exchange enterprise email account.
Using your handheld’s functions — Using the Browser function 103 4. Ensure that the check box beside the Calendar application is selected and click OK. You return to the Intellisync window. 5. In the Synchronize now section at the top of the window, select Synchronize PIM check box. Tip If you have many appointments to transfer to your handheld, you may want to clear the other check boxes before completing the next step. You may also want to select only the Calendar application for synchronization. 6.
Using your handheld’s functions — Using the Browser function wireless coverage indicator. You might be able to browse web pages if GSM appears. Note Depending on your service provider’s plan, some functions may not be available on your handheld. Contact your service provider or network operator for more information on available services. To open web pages using links 1. On the Home screen, click the Browser icon. The Browser Bookmarks screen appears.
Using your handheld’s functions — Using the Browser function 105 The requested web page appears. Note If Get Link does not appear on the menu, you have not correctly selected a link. Scroll to the link again and click the trackwheel to view the menu. Click Get Link. The arrow in the top right corner of your handheld’s screen indicates that the requested web page is loading. To stop loading the web page, click the trackwheel to view the menu and click Stop. To open web pages using web page addresses 1.
Using your handheld’s functions — Summary 2. Select the bookmark for the web page that you want to view. Click the trackwheel to view the menu. Click Get Link. The requested web page appears. Note In the Browser function, you can also create bookmark subfolders, add, edit, and delete bookmarks, save web pages and requests to your Messages screen, and set your Browser options. Refer to the Handheld User Guide for more information.
5 Frequently asked questions This chapter includes answers to questions frequently asked about the handheld. Refer to the online Help in the desktop software for more FAQs on the handheld and the desktop software. Alarm Why is my alarm not notifying me? • Ensure that you have enabled the alarm by setting the Alarm On/Off field to On. When the alarm is set, a bell icon appears on the Home screen. Refer to the online Handheld User Guide for information on setting this function.
Frequently asked questions — Browser more than once. Refer to the online Handheld User Guide for information on composing an email message to multiple recipients. • Turn off your handheld’s radio when you do not need to send or receive messages, place phone calls, or browse web pages, or when you will be in an area without wireless coverage for an extended period of time.
Frequently asked questions — Storage 109 may be sent to your handheld. If a second service book is received, a book icon appears on the Home screen. If the book icon appears, you should manually accept the second service book. To accept the new service book, on the Home screen, click the Options icon. The Device Options screen appears. Click Service Book. The Service Book Entries screen appears. The new service book is selected. Click the trackwheel to view the menu. Click View Entry.
Frequently asked questions — Home screen To reactivate your handheld, insert your handheld in the cradle (as you did when you first received your handheld) and recharge the battery. All of your stored addresses and messages will be preserved while your handheld is turned off. However, your handheld will no longer have the correct date and time.
Frequently asked questions — Messages 111 Messages Why did I have two email messages on my handheld before I turned on the radio? These email messages are previously loaded on your handheld and contain information to help you learn about your handheld when you first receive it. As soon as you turn on the radio, a third email message should arrive, indicating that the handheld is registered on the wireless network.
Frequently asked questions — Phone • Ensure that the Repeat Notification field for your selected profile is set to Low, Medium, or High so that you are reminded of unopened messages on your handheld. Refer to the online Handheld User Guide for more information on customizing notification profiles.
Frequently asked questions — Enterprise email account FAQs • 113 You can also insert international and accented characters in your messages. When composing a message or entering text, press and hold a letter while rolling the trackwheel to scroll through international characters, marks, and equation symbols. When the desired character appears, release the letter key.
Frequently asked questions — New or ISP email account FAQs messages. You should check to see whether one of your filters is preventing desired messages from being redirected to your handheld. • Have filters been added at your BlackBerry Enterprise Server? If your system administrator has applied filters on the server, they will override any filters that you have set on your desktop and, as a result, some email messages may not be forwarded.
Frequently asked questions — Removing the desktop software 115 Removing the desktop software If you choose to remove any existing versions of the desktop software before installing the latest software, some settings will be lost. To remove the desktop software 1. Close the desktop software if it is running. Microsoft Exchange If you are using the BlackBerry Desktop Redirector to forward your email messages to your handheld, you must close it before removing the desktop software. 2.
Frequently asked questions — Resetting the handheld normal operation. The reset hole is located in the information label on the back of your handheld. Note You can also reset your handheld by simultaneously pressing ALT + SHIFT + BACKSPACE. If you reset your handheld, messages and other information stored on your handheld will not be lost. If you were in the process of composing a message, however, the message will be lost.
6 Specifications Mechanical properties Weight: Approximately 145 g/5.3 oz Size (LxWxH): 119 x 76 x 17 mm 4.6” x 3.0” x 0.
Specifications SIM interface: Supports 3V SIMs Temperature Operating: 0°C to 50°C / 32°F to 122°F Storage: 10°C to 25°C / 50°F to 77°F Radio specifications Networks: GSM 900/PCS 1900 Power class: Class 4 (GSM 900), Class 1 (PCS 1800) as defined in GSM 02.
Index A answering calls, 94 about this guide, 23 Application Loader selecting applications to load, 72 using, 71 accepting service books, 108 activating your handheld, 31 your web client account, 38 adding addresses, 81 appointments, 99 memos, 98 redirection filters, 78 tasks, 96 additional components cradle/charger, 65 desktop software, 64 headset, 65 holster, 64 subscriber identity module card, 65 Address Book adding addresses manually, 81 description of, 57 fields, 82 other functions, 84 status icons
Index integration with enterprise account, 21 integration with ISP account, 20 integration with new email account, 20 bookmarks using, 105 Browser accepting service books, 108 description of, 57 FAQs, 108 other functions, 106 status icons, 63 using, 103 using cut, copy, and paste in, 67 using links, 56 C Calculator description of, 57 using, 99 Calendar adding appointments, 99 description of, 57 enabling wireless calendar synchronization, 101 notification and turning off the handheld, 31, 99 other func
Index 121 D Application Loader, 71 Backup and Restore, 69 CD, 64 Handheld User Guide, 22 installing, 34 online Help, 22 removing, 115 system requirements, 25 using, 69 date and time fields, 42 setting, 41 deleting original text from reply messages, 90 text, 67 description Address Book, 57 Alarm, 57 Browser, 57 Calculator, 57 Calendar, 57 charger, 65 compose, 56 cradle, 65 desktop software CD, 64 headset, 65 holster, 64 Home screen, 31 keyboard, 49 LCD screen, 54 lock, 57 MemoPad, 57 messages, 56 options,
Index using, 81 using cut, copy, and paste in, 67 emergency calls, 45 enabling auto on/off, 67 password security screen, 43 wireless calendar synchronization, 102 ending calls, 96 enterprise email account additional desktop software features, 75 FAQs, 113 integrating with, 37 integration, 21 redirecting email from, 38 F fields, clearing, 82, 97 filters, adding a redirection, 78 forwarding email messages, 90 SMS messages, 92 frequently asked questions Alarm, 107 battery, 107 Browser, 108 for enterpris
Index 123 turning off, 31 turning on, 31 unlocking, 44 user guide, 22 using functions, 81 headset, description of, 65 holster, description of, 64 Home screen description, 31 Home screen, FAQs, 110 hot keys, 49 I K key assignment chart, 49 keyboard description, 49 hot keys, 49 L LCD screen backlighting, 54 description of, 54 FAQs, 110 function menus, 54 function screens, 54 icons Address Book, 62 Browser, 63 Calendar, 62 function, 56 handheld status, 58 message status, 60 navigational status, 64 network
Index N network registering, 33 status icons, 59 new email account, integration, 20 new or ISP email account accepting service books, 108 activating your account, 38 FAQs, 114 integrating with, 38 notification profiles, selecting, 66 notification, and turning off the handheld, 31, 66, 99 number lock, 52 pasting text in a message, 68 Phone answer options, 95 answering calls, 94 description of, 56 ending calls, 96 FAQs, 112 other functions, 96 placing calls, 93 status icons, 61 using cut, copy, and past
Index 125 Auto On/Off, 66 date and time, 41 notification profiles, 66 password security screen, 44 resetting the handheld, 115 S safety information, 7 saved messages, description of, 56 search messages, description of, 56 security changing the password, 45 disabling password protection, 46 enabling password protection, 43 generating an encryption key for the handheld, 37 locking the handheld, 44 making emergency calls with locked handheld, 45 SIM cards, 43 unlocking the handheld, 44 using password protec
Index Browser, 103 Calculator, 99 cut, copy, and paste, 67 desktop software, 69 functions, 81 Intellisync, 73 links, 56 lock, 44 password protection, 42 service books, 21 wireless calendar synchronization, 101 fields, 97 other functions, 98 status icons, 63 using cut, copy, and paste, 67 text cutting and copying, 67 deleting original from reply messages, 90 pasting, 68 tips functions, 106 handheld, 68 trackwheel ALT and click, 51 description of, 49 scrolling and selecting, 50 scrolling through special
