BlackBerry 7100 BlackBerry 7130 Version 4.
BlackBerry® 7100 Series Model Number: RAQ4xGW BlackBerry® 7130 Series Model Number: RBA4xGW Last modified: 9 February 2006 Part number: SWD_X_HH(EN)-067.005 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved.
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Contents 1 Enterprise activation............................................................................................................................................9 2 Phone..................................................................................................................................................................... 11 3 Email messages ............................................................................................................................................
18 Alarm.................................................................................................................................................................... 69 19 Calculator..............................................................................................................................................................71 20 Bluetooth.................................................................................................................................................
37 MMS messages — frequently asked questions ............................................................................................ 121 38 Attachments — frequently asked questions ................................................................................................ 123 39 Synchronization — frequently asked questions...........................................................................................127 40 Browser — frequently asked questions.....................................
1 Enterprise activation About enterprise activation 2. In the device options, click Advanced Options. Activate the device over the wireless network 3. Click Enterprise Activation. Verify activation status 4. Type your corporate email address and the password provided to you by your system administrator.
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2 Phone Find your phone number Reset call timers Make phone calls Phone shortcuts Make emergency calls Phone — frequently asked questions Make calls using speed dial Check voice mail Find your phone number Answer calls In the phone, the My Number field displays your phone number. Mute calls Place calls on hold Make phone calls Adjust the phone volume On the Home screen, type a phone number. Press the Send key. To end the call, press the End key.
User Guide To make an emergency call, perform one of the following actions: If you are already connected to a call and you receive another call, perform one of the following actions: • Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key. • To end your current call and answer the incoming call, click Answer - Drop Current. • Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.
2: Phone Adjust the phone volume During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Turn on and off speakerphone To turn on speakerphone, during a call, click the trackwheel. Click Activate Speakerphone. To turn off speakerphone, during a call, click the trackwheel. Click Activate Handset. Warning: Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur.
User Guide 3. Click an unassigned key. Related topics 4. Click New Speed Dial. About call logs 5. Click a contact. Manage call logs (See page 14.) 6. Click Add Speed Dial To . Can I set the phone to display frequently called numbers? (See page 111.) Note: To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.
2: Phone 4. Type your current password. Add call forwarding phone numbers 5. Click the trackwheel. 6. Type your new password. 1. On the Call Forwarding screen, click a type of calls to forward. 7. Click the trackwheel. 2. Click New Number. 8. Type your new password again. 3. Type a phone number. 9. Click the trackwheel. 4. Press the Enter key. 5. Click the trackwheel. Related topic Can I block calls? (See page 110.) 6. Click Close. Related topic Forward calls 1.
User Guide If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number. Set default country and area codes 1. In the phone options, click Smart Dialing. Related topic About smart dialing (See page 15.) Set voice mail options In the phone options, click Voicemail.
2: Phone Related topics About fixed dialing About TTY (See page 16.) If you enable fixed dialing number (FDN) mode, your device only makes calls to contacts on your FDN list. Can I use a TTY device with my device? (See page 110.) About telecoil mode Depending on your BlackBerry® device, you might be able to turn on telecoil mode.
User Guide Manage fixed dialing entries On the FDN list, click a contact. Click one of the following menu items: • Edit To move to the top of the call log list in the phone, press the Space key. To insert a wait when typing a phone number, press the exclamation point (!) key. • Delete To insert a pause when typing a phone number, press the comma (,) key. Reset call timers To insert a plus sign (+) when typing a phone number, hold 0. 1. In the phone, click the trackwheel. 2. Click Status. 3.
3 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Set the importance level Resend sent messages Send email messages Resend pending messages 1. Manage messages In a messages list, click the trackwheel. 2. Click Compose Email. File messages 3.
User Guide Save draft messages Resend pending messages To save a draft of a message, click the trackwheel. Click Save Draft. Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.
3: Email messages Related topics Can I file messages? (See page 115.) View filed messages (See page 21.) View filed messages Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.
User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later. Set an out-of-office reply 1. If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
3: Email messages Manage filters Click a filter. Perform one of the following actions: • To turn on the filter, select a filter. Press the Space key. • To view and edit a filter, click a filter. Click Edit. • To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. • To delete the filter, click a filter. Click Delete. Create filters quickly In a messages list, click a message on which to base your filter.
User Guide To view voice mail messages, in the messages list, press the Alt key + 7. To move to the last cursor position in a received message, press 5.
4 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen. Save draft messages Add multiple contacts to a message Send PIN messages Resend sent messages 1.
User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text.
5 SMS messages About SMS messages Find your SMS number Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Type an SMS number Open SMS messages Send SMS messages Type an SMS number Add contacts to an SMS message When you type an SMS-compatible number, include the country code and the area code.
User Guide 8. Type a message. Resend sent SMS messages 9. Click the trackwheel. To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS. Related topic Why can’t I send SMS messages? (See page 119.
5: SMS messages • To receive messages from a channel, click Add Channel. • To set a name for the selected channel, click Set Nickname. • To stop receiving messages from the selected channel, click Disable. • To delete the selected channel, click Delete Channel. Note: To specify the languages for cell broadcast messages, click a cell broadcast language. Click Enable. Related topic About cell broadcast messages (See page 28.
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6 MMS messages About MMS messages Find your MMS number You can only send non-recurring appointments in MMS messages. If you attach a meeting, the attendees are removed. Open MMS messages Send MMS messages Find your MMS number Send MMS messages from the browser, pictures list, or calendar In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.
User Guide 11. Click Attach Address, Attach Appointment, Attach Picture, or Attach Audio. 3. Set the Confirm Delivery and Confirm Read fields. 12. Click a contact, appointment, image, or audio file. 4. Click the trackwheel. 13. Click Continue. 5. Click Save. 14. Click the trackwheel. 15. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose MMS.
6: MMS messages Notes: When you reply to an MMS message, the previous message is not included. You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected. Additional options might also be available if the message contains .smil content.
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7 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Notes: To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save. If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.
User Guide Note: To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search for PIM items Related topic 2. In the Name field, type a contact name to search for. Recall searches 1. In the search program, in the Text field, type text to search for. 3. Select one or more programs. Search for messages from a specific contact To search for all messages received from a specific sender, in a messages list, click a message. Click Search Sender.
8 Attachments About attachments Open a file attachment Open a file attachment 1. Open embedded content 2. Click Open Attachment. View tables in attachments 3. Click the attachment. View attachment information 4. Click Expand. Navigate spreadsheet attachments 5.
User Guide View attachment information To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions: • • If you have opened the complete file attachment, click View Info. If you have not opened the complete file attachment, click Retrieve Info. Navigate spreadsheet attachments To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
8: Attachments Note: To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later. Related topic Navigate presentation attachments (See page 39.) Manage vCard address book attachments To view a vCard® attachment, in an open message, click the attachment. Click View Attachment. To add the contact information to your address book, in an address book attachment, click the trackwheel.
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9 Synchronizing data About email reconciliation Turn on wireless email reconciliation Reconcile deleted messages Note: Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device. About PIM synchronization Turn on wireless PIM synchronization Related topic Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? (See page 127.
User Guide If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device. If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.
10 Backing up and restoring device data About backing up and restoring device data Restore device data About backing up and restoring device data If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings.
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11 Typing Type text Cut or copy text Paste text About AutoText Use AutoText Create AutoText entries • To choose a selection from the list and continue typing the same word, press the Enter key or click the trackwheel. • To choose a selection from the list and begin typing a new word, press the Space key. • To delete letters that you have typed, press the Backspace/Delete key. Manage AutoText entries Related topic Add entries to the custom word list Typing shortcuts (See page 47.
User Guide Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. Manage AutoText entries You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later. • Edit In the device options, click AutoText. Click an AutoText entry.
11: Typing Related topic About the custom word list (See page 46.) To insert the at sign (@) and periods in an Email field, press the Space key. To turn on NUM lock, press the Shift key + the Alt key. Manage the custom word list In the device options, click Custom Wordlist. Click an entry. Click one of the following menu items: • Edit • Delete • Clear Custom Wordlist Set the cursor speed In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save.
User Guide Can I turn off address book name recognition when I type? Can I change the input method for my device? Your BlackBerry® device should recognize the names of contacts when you type them. To turn off address book name recognition, in the device options, click Language. Click Input Options. Set the Use Address Book as Data Source field to Off. Save the changes. Yes.
12 Browser About the browser Go to web pages Use the browser View images Navigate images Copy links, images, or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.
User Guide To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key. To follow a link, click the link. Click Get Link. To stop loading a web page, click the trackwheel. Click Stop. To view the previous web page in the history, click the trackwheel. Click Back. To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home.
12: Browser 5. Type a message. View files 6. Click the trackwheel. If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link. 7. Click Send. Note: To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message.
User Guide Organize bookmarks into folders Browser shortcuts In the bookmarks list, click a folder. Perform one of the following actions: To return to the last page that you viewed, press the Escape button. • To add a folder, click Add Subfolder. • To open a bookmark folder with subfolders, click Expand. To insert a period in the Go To dialog box, press the Space key. • To close a bookmark folder with subfolders, click Collapse. • To rename a folder that you added, click the trackwheel.
13 Downloading Download programs Related topic Manage programs Legal notice (See page 145.) Prevent third-party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Download ring tones 1. On a web page, click a .mid or .adp file link. 2. Click Get Link. 3. Click Menu. 4. Click Save. 5. Type a name for the ring tone. 6. Click OK.
User Guide About browser push Related topics Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news. About browser push (See page 54.) You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.
13: Downloading Can I listen to a ring tone before I download it? Yes. On a web page, click a ring tone link. Click Get Link. To preview the ring tone, click Play. To stop listening to the ring tone, click Stop.
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14 Contacts Add contacts Manage contacts Manage contacts Click a contact. Click one of the following menu items: Create mailing lists • View Manage mailing lists • Edit Manage contacts in mailing lists • Delete Add a phone tune for a contact Related topic Create categories Share your address book with a paired Bluetoothenabled device (See page 74.
User Guide • View Group Related topic • Edit Group About custom phone tunes (See page 58.) • Delete Group Create profile exceptions (See page 78.) Manage contacts in mailing lists About categories Click a contact. Click one of the following menu items: You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.
14: Contacts Apply categories to contacts, tasks, or memos 1. When creating or editing a contact, task, or memo, click the trackwheel. Add pauses or waits When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add Pause. Type the additional numbers. 2. Click Categories. Related topic 3. Select a category. About pauses and waits (See page 59.) 4. Press the Space key. 5. Click the trackwheel. About remote address book search 6. Click Save.
User Guide • To add a contact to your address book, click Add. • To add all the contacts found during the search, click Add All. • To view information for a contact, click View. • To delete a contact from the search results, click Delete. • To delete the search results, click Delete Lookup. • To start a new search, click Lookup.
15 Calendar About the calendar Navigate the calendar Change the calendar view To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel. Navigate the calendar Schedule appointments Schedule appointments quickly Schedule meetings To go to the current date, click the trackwheel. Click Today. To move forward or back by a time period, click the trackwheel. Click Prev or Next.
User Guide Related topics 2. Click New. Change the default reminder time for appointments and meetings (See page 62.) 3. Type the meeting details. About power off and reminders (See page 85.) 4. If the meeting is recurring, set how frequently it should recur. 5. Click the trackwheel. Schedule appointments quickly 6. Click Invite Attendee. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment.
15: Calendar To delete an appointment or meeting, click the appointment or meeting. Click Delete. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Click one of the following menu items: • Accept or Accept with comments • Tentative or Tentative with comments • Decline or Decline with comments Notes: To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar.
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16 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. Manage tasks Click a task.
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17 Memos Write memos Manage memos Create categories Apply categories to contacts, tasks, or memos Sort contacts, tasks, or memos by category Delete categories Search for PIM items Memos — frequently asked questions Write memos 1. In the memos list, click the trackwheel. 2. Click New. 3. Type a title. 4. Type the body of the memo. 5. Click the trackwheel. 6. Click Save. Manage memos Click a memo.
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18 Alarm Set the alarm How do I change the alarm volume? Silence the alarm What is the escalating volume level? Turn off the alarm Alarm — frequently asked questions Why didn’t my alarm notify me on a Saturday or Sunday? Set the alarm In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays. 1. In the alarm, set the Daily Alarm field to On. 2. Set the time when the alarm should sound. 3.
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19 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To display the result of your calculation, press the Enter key. Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory, type a number. Press the Alt key + the period (.) key. To recall the number in the memory, press the Alt key + the comma (,) key. To delete the number in the memory, press the Alt key + the Backspace/Delete key.
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20 Bluetooth About Bluetooth wireless technology About Bluetooth pairings Turn on or off the Bluetooth radio When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).
User Guide Related topic About Bluetooth pairings (See page 73.) Manage paired Bluetooth-enabled devices 2. During a call, click the trackwheel. Click Activate . Related topic About Bluetooth pairings (See page 73.) In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions: Share your address book with a paired Bluetooth-enabled device • Edit the paired Bluetooth-enabled device name.
21 Date and time Set the date and time Why is the time on my device incorrect? Set the date and time 1. In the device options, click Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Note: Depending on your service provider, multiple date and time sources might be available.
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22 Profiles About profiles Enable profiles Note: To change the current notification profile quickly, select a profile. Press the Space key. Create notification profiles Manage notification profiles Manage ring tones Create notification profiles 1. In the profiles list, click the trackwheel. Create profile exceptions 2. Click New Profile. Manage profile exceptions 3. Type a name for the profile. Manage contacts in profile exceptions 4. Click an item. Add a phone tune for a contact 5. Click Edit.
User Guide Notes: The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile. Notes: You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add Name. You can only delete downloaded ring tones. To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.
22: Profiles • Delete Name Silence your device To silence your BlackBerry® device, in the profiles list, select the Quiet profile. To receive only vibrate notification, in the profiles list, select the Vibrate profile. To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile. Related topic Silence the alarm (See page 69.
User Guide Can I set one phone tune for all my profiles? Yes. In the profiles list, click the trackwheel. Click Show Tunes. Click a phone tune. Click Set As Phone Tune. Can I be notified of other items during a call? Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes. Note: Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.
23 Screen display Set how long backlighting remains on Turn on and off the device screen Turn on and off the device screen To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power.
User Guide Note: Depending on your theme, you might not be able to change the Home Screen background image. If the program set in the Convenience Key Opens field is removed from your BlackBerry® device, when you press the Convenience key, nothing happens. Related topic Related topic Save images (See page 51.) About the Convenience key (See page 82.) Download background images About themes Your service provider might have supplied a link to a preferred vendor of background images.
24 Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device? Set the display language In the device options, click Language. In the Language field, click a language. Click Save. About the input language You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.
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25 Power and battery About power off and reminders Set the device to turn on and off automatically Check the battery level 3. Specify the times when the BlackBerry® device should turn on and off on weekdays. 4. Set the Weekend field to Enabled. Extend battery life 5. Specify the times when the device should turn on and off on weekends. Reset the device 6. Click the trackwheel. 7. Click Save.
User Guide Reset the device Remove and reinsert the battery.
26 Network coverage Connect to the wireless network Add networks to the preferred network list Scan for networks to add to the preferred network list Manage the preferred network list Network coverage — frequently asked questions Connect to the wireless network To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On. Notes: To disconnect from the wireless network, on the Home screen, click Turn Wireless Off.
User Guide If you do not know the MCC and MNC for the network, you can add the network from the list of networks that are already known to the device. When adding a network, click the trackwheel. Click Select From Known Networks. Click a network. Click Select Network. Network coverage — frequently asked questions Related topic How do I select a network when traveling? About the preferred network list (See page 87.) Scan for networks to add to the preferred network list 1.
27 SIM card About the SIM card phone book 4. Click New. Add SIM card contacts 5. Type the contact information. Add SIM card contacts to your address book 6. Click the trackwheel. Manage SIM card contacts 7. Click Save. Leave SMS messages on a SIM card Set SIM card security Change the SIM card PIN code Add SIM card contacts to your address book About the SIM card phone book In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book.
User Guide Leave SMS messages on a SIM card 8. Click the trackwheel. In the device options, click SMS. Set the Leave Messages On SIM Card field to Yes. Click the trackwheel. Click Save. 9. Type the new SIM card PIN code again. Note: If you set the Leave Messages On SIM Card field to No, any imported messages are removed from the SIM card after they appear in a messages list.
28 Security Type passwords About the device password Set a device password If you type your BlackBerry® device password incorrectly five times, you must type blackberry before you can continue. The next time that you type your password, and on subsequent password attempts, the characters that you type are displayed.
User Guide Change the device password Lock and unlock the device 1. To lock the BlackBerry® device, with a device password set, on the Home screen, click Lock. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Change Password. To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your password. Press the Enter key. 5. Type your current device password. 6. Click the trackwheel. 7. Type a new device password. 8.
28: Security Protect your device content Regenerate encryption keys 1. In the device options, click Security Options. Click General Settings. Click a current service. Click Regenerate Encryption Key. In the device options, click Security Options. 2. Click General Settings. 3. Set the Content Protection field to Enabled. 4. Click the trackwheel. Related topics 5. Click Save. About encryption keys (See page 93.) 6. Type your device password.
User Guide Related topic 5. Type a new password keeper password. About the password keeper (See page 93.) 6. Retype the new password keeper password. 7. Click OK. Create random passwords 1. In the password keeper, click the trackwheel. 2. Click New. 3. Type a title for the password. 4. Click the trackwheel. 5. Click Random Password. 6. Type any additional password information. 7. Click the trackwheel. 8. Click Save.
28: Security 1. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Wipe Handheld. 5. Click Continue. 6. Type blackberry. Related topic How do I restore my device after clearing it? (See page 141.) Set owner information In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your BlackBerry® device.
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29 Third-party program control Prevent third-party programs from transmitting data Set permissions for third-party programs Control external connections Control connections with the device Control access to personal information Security — frequently asked questions About firewall settings If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge. Related topic Legal notice (See page 145.
User Guide Set permissions for third-party programs Warning: Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information. 1. In the device options, click Advanced Options. 2. Click Applications. 3. Click the trackwheel. 4.
29: Third-party program control through your corporation’s network, set the Company Network field. • To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field. Related topics Set permissions for third-party programs (See page 98.) Control external connections (See page 98.) Control access to personal information (See page 99.) Related topics Set permissions for third-party programs (See page 98.
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30 BrickBreaker About BrickBreaker • Bomb destroys the next brick that you hit and damages nearby bricks. • Life gives you an additional life.
User Guide Can I submit my scores to the BrickBreaker high score web site? Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score. How do I check the BrickBreaker high score web site? In BrickBreaker, click the trackwheel. Click High Scores.
31 Service books About service books Manage service books Receive new service books In the device options, click Advanced Options. Click Service Book. Click a service book. Click one of the following menu items: Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry® device.
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32 Frequently asked questions General — frequently asked questions Phone — frequently asked questions Email and PIN messages — frequently asked questions SMS messages — frequently asked questions MMS messages — frequently asked questions Attachments — frequently asked questions Synchronization — frequently asked questions Typing — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts — frequently asked questions Calendar — frequently asked question
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33 General — frequently asked questions Why are some of the features described not available on my device? Why is there a flashing light on my device? What software version do I have on my device? The notification LED on the top of your BlackBerry® device flashes different colors to indicate various states.
User Guide Why did my settings change? Depending on your theme, items that you have set, such as hidden icons, font options and the Home screen background image might change if you select a new theme.
34 Phone — frequently asked questions Why can I not make calls? Why can I not make calls? Why am I no longer receiving calls? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.
User Guide If you receive a call when the keyboard is locked, the keyboard unlocks when you answer the call. If you receive a call when the device is password locked, you can answer the call, but your device remains password locked during the call. You can perform regular phone actions, such as mute and hold. When you end the call, the device remains password locked. Can I use call forwarding? Yes, if your service provider plan includes call forwarding and your SIM card is provisioned for the service.
34: Phone — frequently asked questions How do I hide my device phone number from a contact when making a call? In the phone options, click General Options. Set the Restrict My Identity field to Yes. Can I set the phone to display frequently called numbers? Yes. You can set the phone to display a list of frequently or recently called numbers instead of call logs. In the phone options, click General Options. Set the Phone List View field.
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35 Email and PIN messages — frequently asked questions How do I compose an email or PIN message from the To screen? Why were some of my messages deleted from the device? Why can’t I send messages? How do I change how long messages and phone call logs remain in a messages list? Why can’t I receive messages? Why is the menu item for sending a message not available? Why does the letter D appear beside sent PIN messages? Can I stop a message from being sent? Why are some messages already on my device? How d
User Guide Why can’t I send messages? Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels. Why does the letter D appear beside sent PIN messages? When a PIN message has been delivered to a BlackBerry® device, a D appears beside the check mark in a messages list.
35: Email and PIN messages — frequently asked questions How do I create and use links in messages? Links appear in your messages as underlined text. Messages can contain links to various items such as phone numbers, web sites, and email addresses. When you receive a message that contains a link, click the link. In the menu, click the menu items that apply to the type of link selected. The BlackBerry® device should automatically recognize most linkable items as links.
User Guide Why are call logs appearing in a messages list? When you make or receive a call, the BlackBerry® device creates a call log that contains information about the call. To stop call logs from appearing in a messages list, in the phone options, click Call Logging. Set the Show These Call Log Types In Message List field to None.
35: Email and PIN messages — frequently asked questions How do I create a generic filter? To create a generic filter, use an asterisk (*) when specifying the contacts to which the filter applies. In the messages options, click Email Filters. In the From field, specify part of the sender's address and use an asterisk (*) in place of the remaining part. Why are some messages sent to my device even though I have created a filter? Filters must be enabled before they apply to your messages.
User Guide messages from the main messages list? Yes. If your BlackBerry® device is integrated with more than one email account, you might be able to set which email account is used by default when you send messages from the main messages list. In the device options, click Advanced Options. Click Message Services. Set the Messaging (CMIME) field.
36 SMS messages — frequently asked questions Why can’t I send SMS messages? Can I verify that my SMS message has reached its recipients? How do I display more items in an SMS message thread? Can I hide sent messages? Can I remove the prompt that appears before I delete messages? Why were some of my messages deleted from the device? Why aren’t all the SMS options described appearing on my device? What are the Validity Period, Sent As, and Network to Send Over fields in the SMS options? How do I change how lo
User Guide Why were some of my messages deleted from the device? If your BlackBerry® device memory is full, your device deletes the oldest messages from the messages list to accommodate new ones. It does not delete saved messages. Why aren’t all the SMS options described appearing on my device? Depending on your service provider plan, some SMS message options might not be available on your BlackBerry® device. Contact your service provider for more information.
37 MMS messages — frequently asked questions Can I send and receive MMS messages? Can I specify when my device should receive MMS messages? Can I hide sent messages? Can I filter unwanted MMS messages? Can I filter unwanted MMS messages? Yes. In the device options, click MMS. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.
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38 Attachments — frequently asked questions Can I view file attachments on my device? How do I view password-protected file attachments? Can I set the amount of memory that my device uses for file attachments? How do I change how file attachments are displayed? How do I view cell contents in spreadsheet attachments? Why can’t I view presentation slides? Why is “More available” appearing at the end of my file attachment? How do I search for text in a file attachment? What does skipped content mean? Can I vie
User Guide Can I set the amount of memory that my device uses for file attachments? Yes. In the open attachment, click the trackwheel. Click Options. Set the Cache Size field. How do I change how file attachments are displayed? Open the full content for a file attachment. Click the trackwheel. Click Options. To change the font for your file attachments, set the Font Family and Font Size fields.
38: Attachments — frequently asked questions What does skipped content mean? The skipped content bar appears in a document attachment when more content is available, but it has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I view tracked changes in document attachments? Depending on the document type, you might be able to view tracked changes. In a document attachment, click the trackwheel. Click Show Changes. To hide tracked changes, click the trackwheel.
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39 Synchronization — frequently asked questions Can I reconcile email messages over the wireless network? Can I synchronize PIM items over the wireless network? How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? Why are some of my email messages not reconciling over the wireless network? Can I reconcile my personal folders? Can I empty the deleted messages folder on my computer remotely? Can I de
User Guide How do I handle conflicts between my device and my desktop email program? Why do some characters in my desktop calendar not appear correctly after synchronization? A conflict might occur if you edit the same item on your BlackBerry® device and in your desktop email program before synchronization occurs.
39: Synchronization — frequently asked questions Can I empty the deleted messages folder on my computer remotely? Yes. In the messages options, click Email Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click Yes. To use this feature, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.6 or later for Microsoft® Exchange and wireless email reconciliation must be turned on.
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40 Browser — frequently asked questions Why are there no browsers available on my device? Can I use the BlackBerry Browser? How do I change my browser settings? How do I change the browser home page? How do I change the type of content that the browser accepts? Can I override the character set encoding of web pages? Why do some characters not appear correctly on my device? How do I select images and text on a web page? What is the Available Offline check box that appears when I’m adding a bookmark? Can I vi
User Guide How do I change the browser home page? In the browser options, click Browser Configuration. In the Home Page Address field, change the web page address. Save the changes. Depending on your service provider, you might not be able to change your home page. How do I change the type of content that the browser accepts? In the browser options, click Browser Configuration. Set the Content Mode field. Save the changes. Can I override the character set encoding of web pages? Yes.
40: Browser — frequently asked questions Can I be prompted before scripts are run on my device? How do I set BlackBerry Browser security options? Yes. In the browser options, click General Properties. Select the Prompt Before Running WML Scripts check box. You are prompted before browser scripts are run. You can apply Transport Layer Security (TLS) to the connection between the BlackBerry Enterprise Server™ and a web server, or to the connection between your BlackBerry® device and a web server.
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41 Contacts — frequently asked questions How do I add multiple contacts with the same name to my contact list? Can I change how my contacts or tasks display? What are the User 1, User 2, User 3, and User 4 fields on the New Address screen? Why does the Add Custom Phone Tune option not appear? How do I change the volume level for the custom phone tune? Can I clear all the categories that apply to a contact, task, or memo? Can I remove the prompt that appears before I delete contacts, calendar entries, tasks,
User Guide How do I change the volume level for the custom phone tune? Custom phone tunes are based on the active notification profile. When you add a custom phone tune from the address book, the volume for the tune matches the volume that is set in the active notification profile. To create a custom phone tune with a different volume level, in the profiles list, create an exception that is based on a profile that is different from the active profile.
42 Calendar — frequently asked questions Can I synchronize PIM items over the wireless network? How do I expand the number of hours that are shown in the calendar? Are there any restrictions for using the calendar with Lotus Notes? In the calendar options, set the Start Of Day and End Of Day fields. Save the changes.
User Guide How do I change how long appointments remain in the device calendar? To change the number of days that your BlackBerry® device keeps appointments in the calendar, in the calendar options, set the Keep Appointments field. Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device. The appointments can be restored, however, if you set the Keep Appointments field to a longer period of time.
43 Bluetooth — frequently asked questions How do I connect my BlackBerry device with another Bluetooth-enabled device? How do I connect my BlackBerry device with my computer? How do I know when my Bluetooth radio is on? What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with? Why does my list of paired Bluetooth-enabled devices not appear? Can I connect to Bluetooth-enabled devices without being prompted? Can I prevent Bluetooth-enabled devices from discovering my device when
User Guide Can I connect to Bluetooth-enabled devices without being prompted? You can only connect to a Bluetooth®-enabled device without being prompted if the Bluetooth-enabled device is paired with your BlackBerry® device. In the paired Bluetooth-enabled devices list, click a paired Bluetooth-enabled device. Click Device Properties. Set the Trusted field to Yes. Can I prevent Bluetooth-enabled devices from discovering my device when it is within range? Yes.
44 Security — frequently asked questions How do I restore my device after clearing it? How do I prevent passwords from accidentally being copied to the clipboard? How do I prevent passwords from accidentally being copied to the clipboard? In the password keeper options, set the Allow Clipboard Copy field to False.
User Guide How do I specify the criteria for random passwords that are generated in the password keeper? In the password keeper options, set the password length and specify whether randomly generated passwords must contain letters, numbers, or symbols. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show Password field to False.
45 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Phone shortcuts Messages shortcuts Search shortcuts To hide an icon on the Home screen, select the icon. Hold the Alt key and click the trackwheel. Click Hide Application. To show a hidden icon on the Home screen, hold the Alt key and click the trackwheel. Click Show All. Hold the Alt key and click a crossed-out icon. Click Hide Application.
User Guide To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel. To move to the top of a screen, press 1. To move to the bottom of a screen, press 7. To move down a screen, press 9. To move up a screen, press 3. To move to the next item, press 2. To move to the previous item, press 8.
46 Legal notice © 2006 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
User Guide INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”).
Index A about, Convenience key, 82 accepting meeting invitations, 63 service books, 103 accessibility, default volume, 17 activation, enterprise, 9 adding auto signature, 21 call forwarding number, 15 call notes, 14 contacts, 57 contacts from attachments, 39 contacts from remote address book search results, 59 contacts to email messages, 20 contacts to FDN list, 17 contacts to PIN messages, 20 contacts to profile exceptions, 78 contacts to SIM card phone book, 89 contacts to SMS messages, 28 custom phone t
User Guide deleting entries, 46 editing entries, 46 example, 45 inserting macros, 48 specified case and smartcase, 46 turning off for SMS messages, 46 using, 46 viewing entries, 46 available features, 107 moving, 52 organizing, 52 renaming folders, 52 BrickBreaker checking high score site, 102 object, 101 paddle speed, 101 playing, 101 scoring, 101 submitting scores, 102 volume, 101 B backlight browser about, 49 changing content type, 132 changing home page, 132 clearing cache, 52 closing, 50 controlli
calendar about, 61 changing default reminder length, 62 changing first day of week, 137 changing views, 61 default view, 61 dismissing all reminders, 138 expanding hours shown, 137 frequently asked questions, 137 navigating, 137 reminders and power off, 85 restrictions for Lotus Notes users, 137 scheduling appointments, 61 scheduling appointments quickly, 62 scheduling meetings, 62 setting notification for, 77 shortcuts, 63 showing tasks in, 138 snooze, 138 synchronizing, 41 today, 61 vCalendar attachments,
User Guide browser home page, 132 calendar views, 61 call blocking password, 14 contacts in profile exceptions, 78 custom fields, 135 default calendar reminders, 62 device password, 92 email message recipients, 20 email messages, 20 first day of week in calendar, 137 mailing list members, 58 meeting invitees, 63 meetings, 62 message status, 21 order of networks, 88 password keeper password, 94 PIN messages, 20 sent messages, 20 SIM card security PIN code, 90 task status, 65 volume for custom phone tunes, 1
SMS messages, 27 tasks, 65 See also adding cursor speed, setting, 47 custom fields, 135 custom notification, See profile exceptions; custom phone tunes custom phone tunes about, 58 adding, 58 mute, 79 volume, 136 See also profile exceptions; custom notification customizing, See setting cutting text, 45 profiles, 77 remote address book search results, 59 saved searches, 35 service books, 103 SIM card phone book contacts, 89 SMS messages, 28 speed dial numbers, 14 tasks, 65 themes, 82 third-party programs,
User Guide task reminders, 138 resending, 20 resending automatically, 20 restricting, 116 saving, 20 saving draft, 20 saving sent, 21 sending, 19 setting importance, 20 stop from sending, 114 viewing filed, 21 viewing longer subject line, 116 See also messages display language, 83 options, 81 phone number, 111 distribution lists, See mailing lists downloading frequently asked questions, 54 images, 82 previewing ring tones, 55 programs, 53 ring tones, 53 themes, 82 draft messages, saving, 20 email recon
searching within, 124 showing tracked changes, 125 skipped content, 125 supported file formats, 37 viewing in the browser, 51 viewing information about, 38 viewing spreadsheet cells, 124 See also attachments; address book attachments; images filing messages, 20, 115 filters about, 22 adding multiple contacts, 22 based on sender, 23 based on subject, 23 creating, 22 creating generic, 117 creating quickly, 23 frequently asked questions, 117 managing, 23 order of, 22 finding MMS number, 31 phone number, 11 P
User Guide high importance, setting, 20 holding calls, 12 home page, viewing, 50 I ignoring calls, 12 images address, 50 copying addresses, 50 deleting, 51 downloading, 82 increasing detail in, 38 navigating, 50 opening, 51 panning, 38, 50 rotating, 38, 50 saving, 51 selecting, 49, 132 sending from browser, 50 showing placeholders on web pages, 50 viewing in browser, 50 zooming, 38, 50 See also file attachments; address book attachments; attachments importance, setting, 20 increasing detail in images, 38 i
database sizes, 107 image attachments, 32 notification, 32, 121 opening, 31 options, 121 presentations, 121 replying, 32 retrieving, 31 saving, 32 sending, 31 sending from browser, 32 vCalendar attachments, 32 vCard attachments, 32 viewing, 31 viewing size, 121 See also messages memos applying categories, 59 clearing all categories, 136 creating categories, 58 deleting, 67 deleting categories, 59 editing, 67 number of, 136 sorting by category, 59 synchronizing, 41 viewing, 67 writing, 67 messages changin
User Guide finding MMS, 31 finding phone, 11 finding PIN, 25 finding SMS, 27 pause about, 59 adding, 59, 110 O opening address book attachments, 39 appointments, 62 email messages, 19 embedded content in attachments, 37 file attachments, 37 images, 51 meetings, 62 messages from different accounts, 19 MMS messages, 31 PIN messages, 19 SMS messages, 27 tasks, 65 See also viewing; showing order, of filters, 22 organizing bookmarks, 52 out-of-office reply about, 22 setting, 22 turning off automatically, 22
replying, 25 resending, 20 resending automatically, 20 saving, 25 sending, 25 setting as high priority, 116 viewing longer subject line, 116 See also messages PIN, finding, 25 downloading, 53 frequently asked questions, 54 loading, 54 switching between, 143 third-party and data transmissions, 97 viewing details, 53 viewing list, 53 See also third-party programs protecting, device content, 93 power about, 85 turning off, 85 turning off automatically, 85 turning on automatically, 85 preferred network list,
User Guide viewing file attachments, 123 wireless PIM synchronization, 127 resending email messages, 20 pending email messages, 20 pending PIN messages, 20 PIN messages, 20 SMS messages, 28 resetting call timers, 18 device, 86 restoring about, 43 deleted service books, 103 device, 141 device data, 43 ring tones adding, 53 deleting, 77 downloading, 53 listening, 77 previewing, 55 showing, 77 testing, 77 See also profiles rotating images, 50 S saving draft email messages, 20 email messages, 20 images, 5
third-party programs accessing external connections, 98 third-party programs accessing personal information, 99 third-party programs transmitting data, 97 TLS, 52 turning off device password, 92 verifying software, 94 WTLS, 52 selecting wireless network, 88 sender creating filters using, 23 searching by, 36 sending address book attachments, 20 email messages, 19 images in messages, 50 links in messages, 50 messages from different accounts, 19 MMS messages, 31 MMS messages from calendar, 32 MMS messages fr
User Guide assigning to contacts, 13 deleting, 14 editing, 14 moving contact, 14 using, 12 viewing list, 14 deleting contacts, 89 editing contacts, 89 types of entries, 89 See also address book; contacts size, database, 107 skipped content, 125 smart dialing about, 15 corporate extension dialing, 16 default area code, 16 default country code, 16 smartcase, definition, 46 SMS messages about, 27 adding contacts, 28 deleting, 28 delivery confirmation, 119 displaying more items in thread, 119 finding number
text cell broadcast messages, 28 content compression, 93 content protection, 93 device automatically, 85 device password, 91 device screen, 81 filters, 23 fixed dialing, 17 profile exceptions, 78 speakerphone during calls, 13 tasks snooze, 138 wireless email reconciliation, 41 wireless PIM synchronization, 42 cutting or copying, 45 pasting, 45 shortcuts for editing, 144 text messages, See SMS messages text telephone, See TTY theme about, 82 deleting, 82 downloading, 82 setting, 82 third-party programs c
User Guide list of programs, 53 mailing lists, 57 memos, 67 MMS messages, 31 next and previous web pages, 50 password keeper passwords, 94 presentations, 38 program details, 53 saved searches, 35 sent items, 21 service books, 103 size of MMS messages, 121 specific date in calendar, 61 speed dial list, 14 spreadsheets, 38 table of contents of file attachments, 37 terms of last search, 36 See also opening; showing select mode, 49, 132 sending addresses, 51 setting notification for, 77 showing placeholders,
