BlackBerry® TourTM 9630 Smartphone © 2009 Sprint. Sprint and other trademarks are the property of Sprint. Other marks are the property of their respective owners.
Table of Contents Getting Started With Your BlackBerry 9630 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting to Know Your BlackBerry 9630 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The BlackBerry Tour 9630 Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Navigating With Your BlackBerry 9630 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Applications .
Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BlackBerry 9630 Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started With Your BlackBerry 9630 Congratulations on purchasing a BlackBerry® TourTM 9630 smartphone. This Basics Guide introduces you to Sprint Service and all the features of your new BlackBerry® device. Whether you are a first-time BlackBerry device user or you are already familiar with BlackBerry device technology, this guide is designed to make getting started as easy as possible. 1 Get introduced to your BlackBerry device in Getting to Know Your BlackBerry 9630 on page 1.
Learn how to use your BlackBerry device’s international roaming capabilities, from inserting a SIM card to making and receiving international calls, in Sprint WorldwideSM Wireless Service on page 35. 7 Get a brief tutorial on your BlackBerry device’s screen icons, navigation, and keyboard shortcuts in BlackBerry 9630 Basics and Shortcuts on page 57. 8 Frequently Asked Questions on page 67.
Getting to Know Your Device Getting to Know Your BlackBerry 9630 The BlackBerry Tour 9630 Smartphone Mute key Play/pause a media file Mute a call Headset jack Volume keys Adjust the volume Lock key Lock the device/keyboard Escape key Left Convenience key Open the voice dialing application Right Convenience key Open an assigned application Menu key End/Power key Send key Micro-USB port Trackball Backspace/Delete key Alt key Type the alternate character on a key Left Shift key Capitalize letters Ent
Navigating With Your BlackBerry 9630 End/Power key End a call Turn off the device Return to the Home screen Send key Open the phone Call a highlighted phone number Menu key Open the menu in an application Trackball Roll to move around a screen Click (press) to select an item Escape key Move back a screen Close a menu Applications Explore the many useful applications that your BlackBerry® device has to offer.
Getting to Know Your Device Click Camera to take a picture.* Click Video Camera in the Applications folder to record a video.* ** Click Media to view your saved videos, ring tones, pictures, and songs. Click Options to find the main list of BlackBerry device options (including setting the Convenience keys), Bluetooth settings, and wireless settings. Click Contacts to view your contact list or to add new contacts or Group Connect lists. Click Help to view help topics for your BlackBerry device.
Setting Up Your BlackBerry 9630 Set-Up Checklist Setting up your BlackBerry® device is easy. Follow these steps to get started: 4 1 Insert the Battery (page 5). 2 Charge the Battery (page 7). 3 Turn Your BlackBerry 9630 On (page 8). 4 Complete the Setup Wizard (page 8). 5 Connect to the Nationwide Sprint Network (page 9). 6 Set Up Your Sprint Voicemail (page 10).
1 Insert the Battery WARNING Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and may be dangerous. See the Safety and Product Information Guide included on the BlackBerry® User Tools CD that was packaged with your BlackBerry device for more information about safe battery usage.
2. Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry device. 3. Slide the metal notches on the battery cover into the slots at the top of the device and push down until the battery cover clicks into place. If the battery is charged, your BlackBerry device should turn on. If the BlackBerry device does not turn on, charge the battery.
2 Charge the Battery 1. Connect the small end of the travel charger to the micro-USB port on the side of your Setting Up Your Device BlackBerry device. 2. Depending on the type of travel charger that you received with your BlackBerry device, slide the plug blade attachment into the power adapter or pull the plug blades down. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Note 3 䊳 If you install the BlackBerry® Desktop Software included on the BlackBerry® User Tools CD that was packaged with your BlackBerry device, you can charge your BlackBerry device by connecting it to your computer. See “Can I charge my BlackBerry device by connecting it to my computer?” on page 67 for more information. Turn Your BlackBerry 9630 On To turn the BlackBerry® device on or off, press and hold the End/Power key ( on the front of the device.
2. Read the setup wizard introduction. 3. Click Next to continue. 4. Follow the onscreen instructions to complete the setup wizard. Note 5 Setting Up Your Device /PTIONS (IGHLIGHT A FIELD AND CLICK THE TRACKBALL TO VIEW AVAILABLE OPTIONS -ORE INDICATOR 2OLL THE TRACKBALL DOWN TO VIEW MORE TEXT ON THE SCREEN #LOSE "ACK AND .
Using Your BlackBerry 9630 Without a Wireless Connection When your BlackBerry device is not connected to a wireless network (or if the wireless radio is turned off) you can continue to use features that do not require a connection to a network. For example, you can type and save draft email messages, manage tasks, or use the calculator.
Setting Up Email on Your BlackBerry 9630 Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry device, you must set up your BlackBerry device with a supported email account (up to 10 supported accounts). The Setup Wizard (see “Complete the Setup Wizard” on page 8) guides you through the process.
you use this email setup option, you must keep your computer turned on to receive your email messages. Using the BlackBerry Internet Service Option You can set up for email using the setup wizard on your BlackBerry device. To set up for email, you may be required to create a BlackBerry user name and password. The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both.
7. Follow the onscreen prompts to add an email address and complete the setup. 8. To log out of the email setup website and return to the setup wizard, click Log Out or Close. Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device. To use Enterprise Activation from your BlackBerry device: 1.
Note When using the BlackBerry Desktop Redirector, your computer must be on and the BlackBerry Desktop Redirector must be active to send and receive messages on your BlackBerry device. Finding More Information See the BlackBerry Internet Service Online Help for more information about adding supported email accounts, creating a BlackBerry email address, or managing email settings and message delivery options.
Using Your BlackBerry 9630 Using Your Device Now that you have your BlackBerry® device set up and ready to use, you can start taking advantage of all the features of your BlackBerry device. This section outlines many of the basic features of your BlackBerry device. For complete details, click Help ( ) or access your complete user guide on the BlackBerry® User Tools CD that was packaged with your BlackBerry device.
Making and Answering Phone Calls Making a Phone Call 䊳 On the Home screen or on the phone screen, type a phone number and press the Send key ( ). To end the call, press the End/Power key ( ). Note 䊳 Press the Send key on any screen to open the phone screen. Select a contact, call log, or phone number link on any screen and press the Send key ( ) to make a call. Answering a Phone Call 䊳 To answer an incoming call, click Answer or press the Send key ( To end the call, press the End/Power key ( ). ).
Call Waiting To answer an incoming call waiting call: When you hear the tone and see the “Waiting Call” message, press the Send key ( ) to answer the incoming call and put the other call on hold. Using Your Device 䊳 To switch between calls: 䊳 Click the trackball and then click Flash. Call Forwarding To forward all incoming calls to another number: 1. Press > > Options > Call Forwarding. 2.
Adding and Changing Call Forwarding Numbers To add a call forwarding number: 1. Press 2. Press > > Options > Call Forwarding. and then click New Number. 3. Type a phone number and press the Enter key ( 4. Press ). and then click Close. To change a call forwarding number: 1. Press 2. Press > > Options > Call Forwarding. and then click Edit Numbers. 3. Highlight a number and press > Edit. 4. Change the phone number and press the Enter key ( 5. Press ). and then click Close.
Enhanced 911 (E911) Information Using Your Device Your BlackBerry device features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your BlackBerry device begins to seek information to calculate your approximate location.
Retrieving Your Voicemail Messages You can review your messages directly from your BlackBerry device or from any other touch-tone phone. Using Your BlackBerry 9630 to Access Your Voicemail Messages 䊳 From the phone screen, press and then click Call Voice Mail. (Your BlackBerry device will dial your voicemail box.) If prompted, enter the passcode to access your voicemail. Using Another Phone to Access Your Voicemail Messages 1. Dial your wireless phone number. 2.
䢇 䢇 䢇 To type the alternate character on a key, press the key and the character key. For example, to type a question mark (?), press the key and then press . To type a symbol, press the key. To view more symbols, press the key again. Type the letter that appears below the symbol. To type an accented or special character, press and hold the letter key and roll the trackball left or right. Release the letter key when the accented or special character appears.
Sending Text Messages (SMS) You can send text messages (SMS) to up to 10 recipients. 1. Click Messages ( ) and then press . 2. Click Compose SMS. 3. In the To field, do one of the following: Type an email address. Type a compatible phone number (include country code and area code). 䡲 Type a contact name. 䡲 Type part of a contact name and then click the desired contact. 䡲 䡲 4. Type a message, and then press and click Send.
Contacts 1. Click Contacts ( ) to display the contacts list, and then press Using Your Device Adding Contacts . 2. Click New Contact. 3. Type the contact information, click the trackball, and then click Save.
Viewing and Editing Appointments 1. Click Calendar ( ) to display the calendar view, and then press . 2. Click the desired calendar view (View Week, View Month, or View Agenda). Note If you are in Month view, you will need to click on a specific day to view appointments for that day. 3. Select an appointment, press Note , and then click Open. If the selected item is a recurring appointment, select Open the series to edit all occurrences or Open this occurrence to edit only the selected occurrence.
Camera ) to launch the camera. Using Your Device 1. Click Camera ( 2. Using the display screen as a viewfinder, click the trackball to take a picture. 3. Select an option to continue. Click to take another picture. Click to delete the picture you just took. 䡲 Click and follow the onscreen instructions to assign the picture as Caller ID or as the Home Screen Image. 䡲 Click and follow the instructions to send the picture via email. 䡲 Click to rename and save the picture.
Video Camera Note Before using the Video Camera, a microSD card must be inserted into the media card holder. The microSD card is preinstalled in your BlackBerry device. See “Inserting a microSD Card” on page 29 for details. 1. Make sure a microSD card is present, and then click Video Camera ( ) to launch the video camera. Tip To make sure a microSD card is installed, click Options ( ) > Memory and scroll to the bottom of the screen.
Going to Web Pages Click Browser ( ) to display the browser, and then do one of the following: If a Web address field appears, type a Web address (URL) and press . 䡲 If no Web address field appears, press , click Go To, and then either type or highlight a Web address and press . Using Your Device 䊳 䡲 Tips To insert a period, press the Space key. To insert a slash mark (/), press the Shift key + the Space key. The Go To dialog box tracks the Web addresses that you type.
Locking and Unlocking the BlackBerry 9630 To lock your BlackBerry device: 䊳 With a password set and enabled, on the Home screen, click Lock ( ). To unlock your BlackBerry device: 䊳 28 On the Lock screen, roll the trackball. Click Unlock. Type your password and then press the Enter key ( ) or click the trackball.
Inserting a microSD Card Note Using Your Device Use an optional microSDTM media card to extend the memory available on your BlackBerry device for storing your media files such as videos, ring tones, pictures, or songs. Your BlackBerry device comes with a microSD card preinstalled. Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services.
Location Settings Your BlackBerry device is equipped with a Location feature for use in connection with location-based services that may be available. Where services are available, the Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911 (where compatible wireless coverage is available and the emergency response center is equipped to process such information).
Using Bluetooth With Your BlackBerry 9630 Using Your Device Turning the Bluetooth Radio On or Off To turn the Bluetooth® radio on or off: 䊳 Click Manage Connections ( ), and then click the Bluetooth checkbox to turn Bluetooth on or off. (A checkmark indicates that Bluetooth is enabled; no checkmark indicates that Bluetooth is disabled.) Pairing With a Bluetooth-Enabled Device 1. From the Manage Connections screen, click Set Up Bluetooth to display the Bluetooth setup application. 2.
Installing the BlackBerry Desktop Software Install the BlackBerry® Desktop Software on a computer to allow you to perform any of the following actions: 䢇 Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your BlackBerry device and your computer. 䢇 Back up and restore BlackBerry device data. 䢇 Transfer files between your BlackBerry device and your computer. 䢇 Add applications to your BlackBerry device.
Carefully review the terms of the license agreement. If you agree, click the appropriate button to accept the agreement. 䡲 Enter the requested customer information. Using Your Device 䡲 5. Perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your BlackBerry device and your computer, select the Typical option and then click Next.
Finding Help With Other Features 䊳 䊳 䊳 To access a full list of help topics for your BlackBerry device, click Help ( Home screen. ) from the To access a list of topics that are associated with the program that you are using, press and then click Help. To open the main list of topics for all programs, click Index from any open Help screen. User Guide The full user guide for your BlackBerry device, can be found on the BlackBerry User Tools CD that was packaged with your device.
Using Advanced Sprint Services With your BlackBerry® device and advanced data services from Sprint, you have access to a variety of entertaining and useful features – only on the Now NetworkTM.
To access your BlackBerry device’s Sprint TV channels: 1. From the Home screen, click Sprint TV ( ). (The first time you use the application, follow the prompts to download it to your BlackBerry device.) 2. Click Sprint TV, Sprint Radio, Sprint Movies, or Premium Channels to proceed to the channel listings. 3. Browse through the available programming and click a clip or channel to view the program.
Note Use of the Sprint Music Store requires that a microSD card is properly installed in your device. Your BlackBerry device comes with a microSD card preinstalled. See page 29 for details. Tip Your User ID for the Sprint Music Store is your 10-digit wireless phone number. The password may be any 4-digit number. 3. After you have entered your password, scroll through the options to explore the store.
Playing Music on Your BlackBerry 9630 Music downloaded through the Sprint Music Store may be organized and played using the Sprint Music Store Player tab. Accessing the Music Player 1. From the Sprint Music Store opening page, click the Player tab 2. From the Player display, select an option: Playlists to select a customized playlist. Select Create Playlist... and add songs to create a new playlist. 䡲 Artists to browse through your music by artist.
Backing Up Your Downloaded Music Files Sprint recommends you back up your downloaded music files to your computer. Although the downloaded files can only be played on your device and on your account, backing them up to your computer lets you access the files in case your microSD card is lost or damaged, or if you install a new microSD card. To back up your downloaded music files: 1. Connect your BlackBerry® device using the USB Sync cable. 2.
Accessing Pocket Express Information 1. From the Home screen, click Pocket Express ( ). 2. Roll the trackball to scroll through categories (News, Sports, Weather, Stocks, Entertain, Search, Travel, Maps, and Assist). Click on a category to select it. Note As they’re highlighted, category names are expanded. For example, when highlighted, the News category becomes Breaking News Photos & Opinion. 3. Within the main category, click on a subcategory or an item to display more information.
GPS Navigation Sprint Navigation gives you turn-by-turn directions onscreen and over speakerphone. Note Depending on your service plan, Sprint Navigation may require a monthly subscription. Contact Sprint for information and pricing. Getting Started With Sprint Navigation 1. From the Home screen, click Downloads ( ) > Sprint Navigation ( ). 2. The first time you access the service, follow the onscreen instructions to download and Advanced Sprint Services register the application.
Additional Sprint Services More advanced services, including NASCAR Sprint Cup Mobile, NFL Mobile Live, Facebook, and Flickr, are available for use on your BlackBerry device. 1. From the Home screen, click the icon for the feature you want to use, such as NASCAR Sprint Cup Mobile or NFL Mobile Live. (Some available features may be found in the Downloads folder). 2. The first time you access the feature, follow the prompts to download and set up the application. 3.
Downloading an Item Once you’ve selected an item, click it to view a summary page. To download a selected item: 1. From the information page, click Buy Now. Note If you have not previously purchased an item, follow the prompts to create your purchasing profile. Note Advanced Sprint Services 2. Follow the onscreen prompts to download and assign or configure your purchase. For information about using downloaded applications, visit www.sprint.com. Visit http://softwarestore.sprint.
Sprint WorldwideSM Wireless Service Your BlackBerry device allows you to roam throughout the world using both CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) networks. (Subject to network availability. For a complete list of countries, visit www.sprint.com/sww.) Note: To use Sprint international roaming services, you must be a current Sprint subscriber.
Your SIM Card Your BlackBerry device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, please follow the instructions below. The SIM included contains information specific to your BlackBerry device and should be retained with the device for use on GSM networks. Sprint Worldwide 1. Press and hold the release button (1) and slide off the battery cover (2). 2.
4. Slide the SIM card into the SIM card slot until it stops. 5. Replace the battery and battery cover. (See “Insert the Battery” on page 5.
Activating Global Roaming Mode Your BlackBerry device is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM network when you travel. You may also set global roaming options by clicking the Manage Connections ( ) icon on the Home screen. To set your global roaming options: 1. Click Manage Connections ( ) > Mobile Network Options. 2.
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. International access codes and dialing information are available online at www.sprint.com/sww. To use Plus Code Dialing to place an international call: 1. From the phone dial screen, press to insert a “+” on the phone dial screen. 2. Enter the country code, city code or area code, and the phone number you’re calling, and then press .
Calling the United States From Another Country To place a call to the United States from another country: to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) 1. If you are on a GSM network, press – or – If you are on a CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 2. Press 3. Press to insert the U.S.
4. Press and click Save to save the entry. Accessing Your Voicemail New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. 䢇 A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. 䢇 You may see “Missed Call” on your screen prior to receiving a message notification. 䢇 You must call voicemail in order to retrieve messages.
International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM networks; check www.sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM Data Services, you must establish and utilize your CDMA data services domestically on the Nationwide Sprint Network.
4. Select the network that supports Sprint International GSM Data Roaming. (Check www.sprint.com/sww for a list of which carriers in which countries support GSM Data.) Note: When traveling, it may be necessary to select a new compatible GSM data service carrier each time you enter a new country. Accessing Your Email and Data Services on CDMA Networks If data service is available on a CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier.
Understanding Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later.
54 Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Note the error code and try again. Self Check Error A fault was detected with your phone. If this error recurs, note the error and contact Sprint Customer Service. Self Check Fail An operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Sprint Customer Service.
Contacting Sprint If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: 䢇 First try powering your device off and then back on; this will force your BlackBerry® device to reregister with the network. 䢇 Try manually selecting another network. Information for selecting networks can be found in the phone guide.
From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199, option 2. Access or connection fees may apply.
Basics & Shortcuts BlackBerry 9630 Basics and Shortcuts Navigating Screens Lock the BlackBerry® device keyboard From the Home screen or Applications list, click Keyboard Lock Unlock the BlackBerry device keyboard Press Lock the BlackBerry device With a password set (see page 28), from the Home screen or Applications list, click Lock Unlock the BlackBerry device Type your password and press Return to the previous screen Press the Escape key ( Return to the Home screen Press the End/Power key ( C
Typing and Editing 58 Capitalize a letter Press and hold the letter Insert a period Press Type the alternate character on a key Press Insert a symbol Press and type the letter that appears below the desired symbol Insert an accented character Press and hold a letter and roll the trackball left or right Select text Press Select characters Press and hold Copy selected text Click the trackball and click Copy Cut selected text Click the trackball and click Cut Paste selected text Click the
Fields Basics & Shortcuts To change values in a field, highlight the field, click the trackball, and click a value. On an option screen, you can also select an option and click the trackball. Click Change Option, and then click a value. Menus To view a menu, press . If there is more than one available action for the item, a short menu of available actions is displayed. To view more available actions for the selected item, press or click Full Menu.
Status Indicators 60 Shift mode sending data filed message Number lock mode receiving data sent message ® Alt mode Bluetooth on message is sending alarm set paired with Bluetooth device message not sent missed call count unopened message draft message unopened message count opened message missed call missed calendar reminder message with an attachment received call voicemail message message is high priority placed call roaming SMS text message BlackBerry 9630 Basics and Shortcut
Battery Status Indicators Basics & Shortcuts Full battery power Low battery power Charging Battery Tips Try the following tips to extend your BlackBerry device’s battery life: 䢇 Set the BlackBerry device to turn on and turn off automatically. 䢇 Turn off the connection to a wireless network when you are not in a wireless coverage area. 䢇 Delete the original message when you send a reply. 䢇 Lower the brightness of the backlighting. 䢇 Turn off the flash in the camera.
Wireless Network Coverage You must be connected to the Nationwide Sprint Network to begin using many of the features of your BlackBerry device. To connect to or disconnect from the network, click Manage Connections ( ). Indicators on the Home screen show the wireless coverage level for the area in which you are using your BlackBerry device. You can use the phone, send and receive email messages, PIN messages, and SMS text messages.
Shortcuts Basics & Shortcuts Your BlackBerry device offers a number of keyboard shortcuts to help make navigating your device easier and faster.
Browser Shortcuts 64 Open a selected link Press Go to a specific Web page Press Insert a period in the Web address field Press Insert a slash mark (/) in the Web address field Press Go back one page Press the Escape key ( Exit the browser Press and hold the Escape key ( Open the bookmark list Press Add a bookmark Press Go down one page Press Go up one page Press BlackBerry 9630 Basics and Shortcuts or click the link and and ) )
Message List Shortcuts Press Reply to sender Press Reply to all Press Forward message Press Move to the next unopened message Press Move down one screen Press Move up one screen Press Move to the top of the list Press Move to the bottom of the list Press Compose a message Press Display the phone call log Press and Display the Direct Connect call log Press and Basics & Shortcuts Open a selected message and BlackBerry 9630 Basics and Shortcuts 65
Calendar Shortcuts Go to the next day, week, or month Press Go to the previous day, week, or month Press Move the cursor horizontally in week view Roll the trackball left or right Move the cursor vertically in month view Roll the trackball up or down Note 66 and For the Calendar shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No.
Frequently Asked Questions Why does my BlackBerry device not turn on? 䢇 䢇 The power might be off. Press and hold the End/Power key ( ). The battery might not be charged. See “Charge the Battery” on page 7 for more information. Why does my BlackBerry device not charge? 䢇 䢇 A connection might not be complete. Check that all cables and plugs are fully inserted into ports and power outlets. See “Charge the Battery” on page 7 for more information. The battery might not be inserted properly.
Why can I not send or receive email messages? Verify that your BlackBerry device is connected to the Nationwide Sprint Network and that you are in a wireless coverage area. See “Connect to the Nationwide Sprint Network” on page 9 for more information. Verify that you have set up a supported email account for use with your BlackBerry device. See “Choosing Your Email Setup Option” on page 11 for more information.
Can I set up for email using both the BlackBerry Enterprise Server and BlackBerry Internet Service? If your wireless service permits email setup using more than one service, first complete the steps in “Using the BlackBerry Enterprise Server Option” on page 13, followed by the steps in “Using the BlackBerry Internet Service Option” on page 12.
Note Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM might invalidate any approval or warranty applicable to your BlackBerry device, might result in the non-operation of the device, and may be dangerous. Where can I download games and ring tones for my BlackBerry device? Ring tones are available by clicking Media ( ) > Ring Tones > > Download Ring Tones.
BlackBerry Internet Service – Frequently Asked Questions How do I change or update the BlackBerry device I want to use with the BlackBerry Internet Service? The BlackBerry Internet Service is associated with your particular BlackBerry device. If you switch BlackBerry devices, you can log in to the BlackBerry Internet Service website at www.sprint.blackberry.com to update the device PIN that is associated with the BlackBerry Internet Service.
Likewise, email messages that you delete from the BlackBerry device are copied to the Deleted Items folder. Note Depending on your email account type or mail implementation, wireless email reconciliation might not be available for your BlackBerry device. To synchronize personal information management (PIM) data such as contacts, tasks, and appointments, you must install the BlackBerry Desktop Software. See “Installing the BlackBerry Desktop Software” on page 32 for more information.
Sprint Subscriber Agreement: General Terms and Conditions of Service Please note these terms may not be the most current version. A current version of the terms is available at our website or upon request. Terms and Conditions Basic Definitions In this document: (1) “we,” “us,” “our,” and “Sprint” mean Sprint Solutions, Inc.
Agreement still apply to our Services). You will be provided details on any additional terms with your selection of any bundled Service. Our Policies Services are subject to our business policies, practices and procedures (“Policies”), including, but not limited to, our Privacy Policy and Acceptable Use Policy and Visitor Agreement – both available at our website. You agree to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without notice.
Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes, and may provide you notice of non-material changes, in a manner consistent with this Agreement (see “Providing to Each Other Under the Agreement” section).
Credit Checks & Credit Information We agree to provide you Services on the condition you have and maintain satisfactory credit according to our standards and policies. You agree to provide information we may request or complete any applications we may provide you to facilitate our review.
unsolicited commercial voice, text, SMS, or other message; (d) to infringe on the copyright of another, or upload or transmit any “virus,” “worm,” or malicious code; or (e) in any way prohibited by the terms of our Services, the Agreement or our Policies. Your Device, Number & E-mail Address; Caller ID We don’t manufacture any Device we might sell to you or that is associated with our Services, and we aren’t responsible for any defects, acts or omissions of the manufacturer.
Roaming “Roaming” typically refers to coverage on another carrier’s network that we make available to you based on our agreements with other carriers. These agreements may change from time to time and roaming coverage is subject to change. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up. You can pick up roaming coverage both within and outside our network coverage areas. Your Device will generally indicate when you’re roaming.
for that purpose (for example, with “phone as modem” plans, connection card plans, wireless router plans, etc.). Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to establish or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.).
transmissions even when responding within 6 seconds of receiving the alert. Walkie-talkie billing methods are subject to change as we introduce new walkie-talkie Services. Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes and megabytes – not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), and 1024 KB equals 1 megabyte. Bytes are rounded up to kilobytes, so you will be charged at least 1 KB for each data usage session (“data session”).
may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashier’s check, money order, or other similar secure form of payment at any time for good reason.
prevent legitimate communications and usage – for example, message filtering/blocking software to prevent SPAM or viruses, limiting throughput, limiting access to certain websites, applications or other Data Content, etc. For additional information on what we do to protect our customers, network, Services and equipment, see our Acceptable Use Policy and Visitor Agreement at our website. Your Privacy You agree to the terms of our Privacy Policy, available at our website, when you use our Services.
structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-sensitive services. The terms and conditions of any location-sensitive service that you purchase from us may provide more information about how location information is used and disclosed. Use of some of location-sensitive services may require network coverage.
You Agree We Are Not Responsible For Certain Problems You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted calls/messages, etc.
binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may be entered in any court with jurisdiction.
Exceptions To Our Agreement To Arbitrate Disputes Either of us may bring qualifying claims in small claims court. In addition, this arbitration provision does not prevent you from filing your dispute with any federal, state or local government agency that can, if the law allows, seek relief against us on your behalf.
the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any 3rd party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You can’t assign the Agreement or any of your rights or duties under it. We can assign the Agreement.
Legal Notice © 2009 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. © 2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party websites (collectively the “Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information.
90 Legal Notice
