User's Manual Label Printer Rev. 1.00 http://www.bixolon.
SLP-DX420B/DX423B ■ Table of Contents ※ MANUAL INFORMATION & USAGE PRECAUTIONS ...................................................................................... 4 1. CONTENT CONFIRMATION ................................................................................................................................... 8 2. PRODUCT PART NAMES ........................................................................................................................................ 10 3.
SLP-DX420B/DX423B 8. APPENDIX .................................................................................................................................................................. 37 8-1 SPECIFICATIONS ....................................................................................................................................................... 37 8-2 LABEL TYPES ..............................................................................................................................
SLP-DX420B/DX423B ■ Manual Information ※ Manual Information & Usage Precautions This user’s guide contains basic information for product usage as well as for emergency measures that may be required. ※ The following separate manuals provide more detailed content on various technological issues and areas. 1. Windows Driver Manual This manual provides information on the installation instructions and main functions of the Windows Driver. 2.
SLP-DX420B/DX423B ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. You must use only the supplied adapter. • This can provoke over-heating and a fire. • If the plug is wet or dirty, dry or wipe it before usage. • If the plug does not fit perfectly with the outlet, do not plug in.
SLP-DX420B/DX423B CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Keep the desiccant out of children’s reach. • If not, they may eat it. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. TO UNPLUG PROHIBIT PRINTER Install the printer on the stable surface.
SLP-DX420B/DX423B ■ Other Precautions The copyright for this user’s guide and various other manuals is property of the BIXOLON Corporation. Any copying or conversion into electronic firm and saving of this material without the express written permission of BIXOLON Corporation. is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability. This manual has been prepared with utmost care and attention to detail but may contain certain errors and/or omissions.
SLP-DX420B/DX423B WARNING – U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SLP-DX420B/DX423B 1. Content Confirmation The following items should all be contained in the printer package. Contact the dealer from which the purchase was made if any item is damaged and/or missing. SLP-DX420/DX423 Power Cord AC Adapter CD User’s Manual ※ Optional items USB Cable Rev. 1.
SLP-DX420B/DX423B 2. Product Part Names Pause Button Feed Button Cover Lever Printer Head Upper Gap Sensor Paper Cover Black-Mark & Notch Sensor Paper Holder Cover STD Lower Gap Sensor Rev. 1.
SLP-DX420B/DX423B Power Switch Power Jack Fan-Fold or External Paper Cover USB A-Type (WLAN Dongle) USB B-Type Cable Label Peel-off (Option) Auto Cutter (Option) External Paper Supplier (Option) Rev. 1.
SLP-DX420B/DX423B 3. Installation & Usage 3-1 Power Connection Connect power to the printer as shown below. OFF Power Switch AC Adapter Power Cord 1) Turn off the printer power switch. 2) Check to see that the AC adapter voltage matches that of the power source. 3) Connect the AC adapter jack to the printer power connector. 4) Connect the power cord to the AC adapter. 5) Connect the power cord to a power source/outlet. Rev. 1.
SLP-DX420B/DX423B 3-2 Interface Cable Connection 3-2-1 Bluetooth Model Connect the interface cable as shown below. This printer supports the following communications interface standards. - USB A-Type(WLAN Dongle) - USB B-Type Cable USB B-Type Cable USB A-Type (WLAN Dongle) 1) Turn off the power switch. 2) Connect the communication cable to the printer communication port to be used. - Connect USB A-Type(WLAN Dongle) to the HOST port. - Connect USB B-Type cable to the USB port.
SLP-DX420B/DX423B 3-3 Paper Installation 1) Open the Paper Cover. 2) Spread the Paper Holder and insert paper roll. Paper Cover Paper Holder 3) Pull the paper so that it extends out of the front of the printer. Push the paper under both of the Paper Guide. * Whether the paper label is wound inwards or outwards, its printing surface must face up. Paper Guide 4) If you use Black-Mark or Notch paper roll, please lift up the paper and match the sensor position adjust the black mark or notch hole.
SLP-DX420B/DX423B 3-4 Button and LED 3-4-1 Button Operations Printer state before operation Button Feed/ Cancel Pause Operation procedure Printer operation mode Power OFF Press - • Apply power while pressing the button (Hold the button until the printer starts self-test printing) Print Standby Press - • Press the button softly and release it Feed Mode Print Standby - Press • Press the button for two seconds Stand-alone configuration Mode During printing Press - • Press the button for
SLP-DX420B/DX423B 3-4-2 LED indicator for various printer statuses LED 1 LED 2 Printer Status Color Status Color Status Green On Green On Print standby mode Red On Orange On Error mode Paper jam (gap/black mark is not recognized) Red On Green Blink Error mode Printer head overheating Red On Red Blink Error mode Paper Cover open Red On Orange Blink Error mode No paper Red On - Off Error mode Media calibration failure Red Blink Red Blink Error mode Auto-Cutter er
SLP-DX420B/DX423B 3-5 Test printing 3-5-1 Printing using Windows driver 1) Install the Windows driver. Refer to the “Windows driver manual” in the CD for the installation procedure. 2) Set the “port” of Windows driver to the appropriate interface to be used. Refer to the “Network user manual” in the CD when using Ethernet interface. 3) Print the test page using the “Print test page” function of Windows driver. 3-5-2 Printing using label design program - The label design program is included in the CD.
SLP-DX420B/DX423B 4. Self-Test The self-test checks whether the printer has any problems. - Firmware version, printer configuration information, printing quality checking pattern, and peripheral configuration information, etc. Users cannot perform this procedure if using the printer’s label peel-off option. If the printer does not function properly, contact an authorized dealer. The self-test checks the following; 1) Make sure that the paper roll has been installed properly.
SLP-DX420B/DX423B 5. Detailed features 5-1 Printer setting using utility program Various printer settings can be changed using the utility program (Unified Label Utility-II). Functions that can be used with the utility program are as follows. 1) Basic printer settings Paper size, printing speed and density, paper type can be configured. 2) Language setting Code page can be configured.
SLP-DX420B/DX423B 5-2 Stand-alone Configuration Mode Various modes can be executed using buttons and LED only. 5-2-1 How to start stand-alone configuration mode • The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds while in Print Standby Mode. • Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode. • When the printer enters into this mode, the status of LED 1 and LED 2 are changed sequentially.
SLP-DX420B/DX423B 5-3 Pause/Cancel During multiple-page print jobs, the Pause and Cancel button can be used to temporarily cease printing and cancel the print job altogether, respectively. Print Pause/Resume Print Cancel/Standby 5-3-1 Pause/Resume Function 1) When printing labels, pressing the Pause button 2) The printer will pause after finishing the current label printing and the status of LED will be as follows.
SLP-DX420B/DX423B 5-4 Media Calibration This printer has been designed to recognize the gaps with most print papers, but sometimes it may not recognize the gap and keep feeding paper if a special type of paper is used. In this case, run Auto Calibration function so that the printer can recognize the gap. BIXOLON printer provides various media calibration methods in order to accommodate various special paper types.
SLP-DX420B/DX423B 5-5 Smart Media Detection • Printer executes this function when necessary without user input and media configuration can be completed with Smart Media Detection function for most print papers. • Papers with gap or black mark can be identified without separate settings. • 3 ~ 5 pages of labels will be used depending on the type of paper.
SLP-DX420B/DX423B 5-7 Black Mark Sensor Auto Calibration Mode Use this mode when paper is not detected correctly with Smart Media Detection function. Printer feeds paper and calibrates Black Mark Sensor automatically. The printer will enter error mode if paper detection fails after feeding up to 2 meter of paper. Error mode can be released by opening and closing the cover. Use Manual Calibration Mode if paper detection fails in this mode.
SLP-DX420B/DX423B 5-8 Manual Calibration Mode Manual-calibration of media detection can be used when the printer cannot detect a media gap (or black mark) even after auto-calibration has been executed. Users can calibrate sensor parameters in detail by using the utility program provided by the manufacturer. The utility can be obtained from the enclosed CD. Please make sure the printer is connected and execute the utility program.
SLP-DX420B/DX423B 5-9 Cover Closing Mode 1. About Cover Closing Mode • The printed area may become out of range of paper if the paper is not in the accurate printing position when the cover is opened and closed. • The printer is put into Cover Closing Mode instead of Print Standby Mode when the cover is closed in order to prevent this problem, and it waits for user input. • The status of LEDS are as follows in this mode.
SLP-DX420B/DX423B 5-11 Factory Reset This function is used to reset the printer settings to factory default settings. 5-11-1 How to reset the printer 1) Press the Pause button for two seconds during Print Standby Mode. 2) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode.
SLP-DX420B/DX423B 3) Remove one sheet of the label paper, and insert the paper as shown in the image below. Remove 4) Close the label peel-off cover. (O) (X) 5) Close the Paper Cover until a click sound is heard. 6) Turn the printer off and on. Rev. 1.
SLP-DX420B/DX423B 5-13 Using Fan-Fold Paper Supplying paper to the printer externally is done as follows. 5-13-1 Printer Preparation Remove the rear paper supply cover on the back side of the printer with a knife or other cutting instrument. ※ CAUTION - Take care not to injure the hands and/or any other part of the body when performing this step. Remove 5-13-2 When using Fan-Fold paper 1) Insert the paper at the rear of the printer using the slot and guides.
SLP-DX420B/DX423B 5-14 Auto Cutter (Option) For auto paper cutting, products equipped with auto cutter are available. Auto-Cutter can be controlled by command. And default setting can be changed by Unified Label Utility-II. ※ The paper installation method is the same as paper with no auto cutter. Rev. 1.
SLP-DX420B/DX423B 5-15 Real-Time Clock (Option) The function of the Real-Time Clock option is to print the time and date onto the label. The date and time can be set in the printer by using the Unified Label Utility-II. You can discern a low or depleted battery if printer provides a consistently incorrect time and date. In this case, you need to replace the battery. When battery is changed, the time and the date will need to be reset.
SLP-DX420B/DX423B 6. Bluetooth Connection (iOS,Android) This Bluetooth connection contents provide information on the connection of Bluetoothenabled devices with the printer. 6-1. Precautions - To connect the printer with another device via Bluetooth, the devices must be within 100m of one another. The connection is broken if the distance between devices exceeds 100m. - The maximum separating distance may be shortened if transmission obstacles, such as cement walls, are present.
SLP-DX420B/DX423B 3) Select the printer to connect. 4) Enter PIN. (default: 0000). SLP-DX420B 5) Select “Pair” or “OK”. 6) Bluetooth communication is available. 6-3. SSP Mode Setting Secure Simple Pairing (SSP), a feature of the Bluetooth® Core Version 2.1 specification, was created to address two major concerns among the Bluetooth user community: security and simplicity of the pairing process SSP(Secure Simple Pairing) Mode can be enabled by Stand-alone Configuration Mode. Rev. 1.
SLP-DX420B/DX423B 1) Turn on the printer power. 2) The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds while in Print Standby Mode. 3) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode. 4) When the printer enters into this mode, the status of LED 1 and LED 2 are changed sequentially. 5) SSP mode setting will be enabled by feed button. Refer to below table.
SLP-DX420B/DX423B 7. Cleaning Head Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※ CAUTION - Make sure to turn the printer power off prior to cleaning. - As the print head gets very hot during printing, if intending to clean the print head, turn the printer power off and wait approximately 2~3 minute before commencement.
SLP-DX420B/DX423B 7-2 Cleaning Sensors, Roller or/and Paper Path 1) Open the paper cover and then remove the paper. 2) Remove any dust or foreign substance using dry cloth or cotton swab. 3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign substances or other pollution materials.
SLP-DX420B/DX423B 8. Appendix 8-1 Specifications Item Printing Method Dot Density Printer Printing Width Printing Speed Paper AC Adapter Usage Conditions Width Roll Core Input Voltage Frequency Output Voltage Output Current Temperature Humidity (except for paper) Description Direct Thermal Printing SLP-DX420B : 203 dpi (8 dot/mm) SLP-DX423B: 300 dpi (11.8 dot/mm) SLP-DX420B : Max. 108 mm (Max. 4.25”) SLP-DX423B : Max. 105.7 mm (Max. 4.16”) SLP-DX420B : Max. 178 mm/sec (Max. 7ips) SLP-DX423B : Max.
