Installation Guide –April 2010 2010 CHAPTER 4 - INSTALL HARDWARE CHAPTER OVERVIEW This chapter explains how to install a V-Station 4G or V-Flex 4G device, how to mount a wall plate, how to attach a device to a wall plate, and how to make the required electrical connections to the device. 4.1 INSTALL HARDWARE 4.1.1 WALL-MOUNTING SCHEMES The V-Station 4G and V-Flex 4G devices are mounted, by use of a mounting plate, either directly to a wall or to an electrical box recessed in the wall.
Installation Guide –April 2010 2010 gang box and use wall anchors on the remaining four holes for additional security. To install the mounting plate on to an electrical box, screw the mounting plate to the box with the provided 6-32 screws. CAUTION When installing a recess-mounted V-Flex 4G device, be careful not to damage the tamper switch, as careless handling can shear it off.
Installation Guide –April 2010 2010 Figure 4-3 V-Station 4G Mounting Plate NOTICE The V-Station 4G device can only be flush mounted.
Installation Guide –April 2010 2010 Figure 4-4 FingerVein Station 4G Mounting Plate October 15 2009 – Installation Guide Draft – Edit Purposes Only Page 49
Installation Guide –April 2010 2010 Figure 4-5 V-Station 4G Extreme Mounting Plate October 15 2009 – Installation Guide Draft – Edit Purposes Only Page 50
Installation Guide –April 2010 2010 Figure 4-5 4G Extreme PIV/TWIC Mounting Plate 4.1.3 INSTALLATION HARDWARE 4.1.3.1 4G V-Station and V-Flex Indoor devices Quantity 1 Wall mounting plate/mullion mounting plate 6 #6-32 3/4" Philips pan-head screw 6 #6 1" Philips pan-head self-tapping screws 6 #4-8 1" nylon wall anchors The hardware shown above is provided to mount the mounting plate to the wall and the V- Station 4G or V-Flex 4G device to the mounting plate. 4.1.3.
Installation Guide –April 2010 2010 8 #8x1" thread forming screw, pan head, Philips 8 wall mount anchor, conical, for #8 screws 4.1.4 ATTACH DEVICE TO MOUNTING PLATE 4.1.4.1 4G V-STATION AND V-FLEX INDOOR DEVICES Once all the electrical connections have been made to the device, it can be attached to the mounting plate as follows: For the V-Flex 4G, insert the four hooked protrusions on the rear of the device into the corresponding slots on the mounting plate.
Installation Guide –April 2010 2010 4.1.5 CONNECT DEVICE TO POWER SOURCE The V-Station 4G and V-Flex 4G, and 4G Extreme devices can be powered by 12V-24V DC power sources, or through a Power Over Ethernet (PoE) injector for V-Station 4G and V-Flex 4G. The two options for providing 1 2V power to V-Station 4G and V-Flex 4G devices are by using an external wall plug-in adapter (Figure 4-7), or through external wiring and a mini plug (Figure 4-8).
Installation Guide –April 2010 2010 The V-Station 4G, V-Flex 4G devices both support Power over Ethernet (PoE), using their RJ-45 Ethernet interface. When these devices are to be powered over Ethernet, an IEEE 802.3af compliant Active Midspan Injector must be used. Such an injector is not supplied with L-1 Identity Solutions products. An example of a suitable PoE injector is Model No. AT-61 01 G from Allied Telesis Inc. (http://www.alliedtelesis.com).
Installation Guide –April 2010 2010 Detailed RJ-45 pin assignments for PoE are given in Table PoE Pin Assignments, and the physical location of the pins in the RJ-45 connector. Figure 4-12 RJ45 Pin Location 4.1.6 CONNECT DEVICE TO NETWORK The V-Station 4G and V-Flex 4G devices support both RS-232/RS-485 and Ethernet 1 0baseT and 1 00baseTX network protocols. 4.1.6.1 ETHERNET NETWORK CONNECTIONS Ethernet connections to the device are made through a standard RJ-45 connector on the back of the device. 4.1.
Installation Guide –April 2010 2010 When connecting the device to the network, the following procedures must be followed: Use Category 5 cabling with a characteristic impedance of 120 ohms for RS-485 networks. Category 5 cables with a characteristic impedance of 100 ohms can also be used, but with lower performance. Cable manufacturers provide cables with multiple twisted pairs designed for this type of communication (characteristic impedance is 120 ohm).
Installation Guide –April 2010 2010 WPA2 Personal. NOTICE L-1 Identity Solutions does not recommend using the "No encryption" mode. Enter the Admin menu on the device by pressing the Left arrow and Enter keys simultaneously. Key in the Admin password (default is "0000") and press OK. Select the Communications icon and press OK Select "Network Interface" and press OK. Select "WLAN" Configuration and press OK. Select Managed/Adhoc mode from WLAN Network type. Select the intended wireless networks.
Installation Guide –April 2010 2010 WARNING The internal relay is limited to a maximum current of 170 mA. If the deadbolt/ doorstrike to be controlled draws more than 170 mA, damage to the device may occur. If the deadbolt/door strike load exceeds 170 mA, an external relay must be used, as described below. Do not use the same power supply to power a V-Series 4G device and a door strike.
Installation Guide –April 2010 2010 The power supply for the external relay must be chosen to match the operating voltage and current of the external relay coil, but its voltage must not exceed the V-Station 4G or V-Flex 4G device's internal relay maximum voltage rating of 250 volts. The external relay should be connected. Note that snubber diodes (1 N2007 or equivalent) should be connected across the external relay coil and the deadbolt/door strike.
Installation Guide –April 2010 2010 4.1.8 AUX PORT The Aux port is a USB 2.0 auto-negotiate connector located on the bottom of the device. To access the Aux port, the Aux port door must first be removed. Use the provided pin-in-hex security key to remove the #6-32 security screw retaining the plastic Aux port door. Gently remove the plastic Aux port door to reveal the USB connector.
Installation Guide –April 2010 2010 Figure 4-16 Location of Aux Port (FingerVein Station 4G) October 15 2009 – Installation Guide Draft – Edit Purposes Only Page 61
Installation Guide –April 2010 2010 Figure 4-17 Location of Aux Port (4G Extreme) Figure 4-18 USB Memory Key 4.1.9 INSTALL FERRITE CORE In order for the V-Station 4G and V-Flex 4G devices to comply with FCC Class B & CISPR 22 Class B regulations, the installer and/or end user is required to use the supplied Ferrite Material on the Ethernet, DC, and all I/O cables exiting the rear of the device. This ferrite material is located within the installation kit that is supplied with each product.
Installation Guide –April 2010 2010 Ethernet Ferrite P/N: STEWARD 28A2432-0A2 DC & I/O Lines P/N: STEWARD 28A4155-0A2 Install the ferrite cores as close to the device as possible.
Installation Guide –April 2010 2010 CHAPTER 5 - SYSTEM START-UP PROCEDURES CHAPTER OVERVIEW This chapter explains the various start-up procedures and checks that should be performed before applying power to a device. Chapter Index 5.1 SYSTEM START-UP PROCEDURES To avoid the need for difficult troubleshooting, system start-up must follow this step-bystep procedure. Never wire up a system and apply power to it all at once.
Installation Guide –April 2010 2010 device Net-work IDs. Each device sharing a communication line must have a unique device Network ID. 5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK Before a device can be connected to an RS-485 subsystem, it must be checked for ground faults. An uncorrected ground fault can damage all devices connected to the RS-485 communication line. To check for a ground fault on the RS-232 to RS-485 converter: 3. Apply power to the RS-232 to RS-485 converter.
Installation Guide –April 2010 2010 6.1 CONFIGURE DEVICE V-Station 4G and V-Flex 4G devices must be configured before use. This includes setting various communication parameters and calibrating the device's sensor 6.1.1 REGISTER DEVICE After a device is physically installed, it must registered. This can be done several ways - when a device is connected by means of a network (this is the recommended method), or when the device is connected directly to the host computer upon which SecureAdmin is running.
Installation Guide –April 2010 2010 Figure 6-2 Register via Server Dialog Box Select the Search Automatically check box (UDP protocol must be enabled on the net-work. Click the Scan button. SecureAdmin scans the network for connected devices and lists the results. Devices with "plus" signs in their icon are available to add. In the list, click the icon of the device you want to register. The server communication parameter dialog box is displayed. A Register Device dialog box is displayed.
Installation Guide –April 2010 2010 Enter a Device Name. Select a Group. Click Register. A Device Summary is displayed. Figure 6-4 Device Summary Dialog Box Click OK. Click Close. The device is registered. 6.1.1.2 TO REGISTER A DEVICE VIA A CLIENT 5. Launch SecureAdmin. Double-click the Network tab. Three buttons are displayed. Click the Register via client button. The Step 1 Find Device dialog box is displayed.
Installation Guide –April 2010 2010 Select either Serial Port - this machine or Ethernet radio button. Enter the appropriate connection details. If you are connecting via USB/RS-232: Enter the appropriate Port Number (to determine the correct port number, look in the Win-dows Device Manager for a "Gadget Serial" entry under the "Ports (COM & LPT)" heading), Baud Rate, and Device ID.
Installation Guide –April 2010 2010 Click Next. The Step 3 Server Communication Parameter dialog box is displayed. Figure 6-7 Step 3 Server Communication Parameter Dialog Box Select the radio button that corresponds how the server will connect to the device, either by Serial Port or by Ethernet. If connecting via RS-232 or RS-485, enter the appropriate Port, Baud Rate, and Device ID and select the communication protocol from the dropdown.
Installation Guide –April 2010 2010 Figure 6-8 Step 4 Register Device Dialog Box Enter a Device Name. Select the Group the device will belong to from the drop-down menu. Click Register. The Device Summary dialog box is displayed.
Installation Guide –April 2010 2010 CHAPTER 7 - MAINTENANCE AND CLEANING CHAPTER OVERVIEW This chapter explains how to replace and calibrate the fingerprint sensor module, and how to clean the device sensor. 7.1 MAINTENANCE AND CLEANING The V-Station 4G and V-Flex 4G devices require very little in the way of daily maintenance except for occasional cleaning and disinfecting. The V-Station 4G and VFlex 4G devices feature field-replaceable sensors. 7.1.
Installation Guide –April 2010 2010 With the wall mounting plate mounted and the device secured to the mounting plate, the tamper switch is depressed, closing the electrical circuit. When the device is removed from the wall by removing the security screws or in the event that the device is removed from the wall by force, the tamper switch opens.
Installation Guide –April 2010 2010 7.1.1.2.1 V-FLEX 4G To replace the sensor module in a V-Flex 4G device, follow these steps: 6. Remove the security screw and slide the V-Flex 4G device up until the hooks are free from the wall-mounting plate. Remove two Philips screws. Gently slide the sensor back plate, sensor mask, and sensor out of the V- Flex 4G device. Be careful not to damage any internal wiring. Disconnect the sensor module wiring harness from the internal device connector.
Installation Guide –April 2010 2010 Figure 7-3 Non-Removable Parts (V-Flex 4G) 7.1.1.2.2 V-STATION 4G To replace the sensor module in a V-Station 4G device, follow these steps: 7. Remove the security screw. Tilt the device at an angle approximately 90 degrees to the wall. Remove the three Philips screws. Figure 7-4 Removal of Sensor Module from V-Station 4G Device Gently slide the sensor back plate, sensor mask, and sensor out of the V- Station 4G device. Be careful not to damage any internal wiring.
Installation Guide –April 2010 2010 Disconnect the sensor module wiring harness from the internal device connector. It might be necessary to rock the connector back and forth to work it out. Do not pull with excessive force as you might damage the mating connector. Disconnect the sensor module wiring harness from the sensor module. Do not damage the wiring harness as it will be re-used with the new sensor module. Reassembly is the reverse of disassembly.
Installation Guide –April 2010 2010 Figure 7-6 Calibration Wizard Step 1 of 2 Dialog Box Select the device you want to calibrate in the Current Device menu. Click Calibrate. Wait as the device sensor is calibrated. Click Next. The Calibration Wizard Step 2 dialog box is displayed. Figure 7-7 Calibration Wizard Step 2 of 2 Dialog Box Click Capture.
Installation Guide –April 2010 2010 Place a finger on the sensor, hold it, and remove it as directed by the on-screen prompts. The capture results are displayed. Figure 7-8 Calibration Wizard Capture Results Dialog Box Click Close. The device sensor is now fully calibrated and ready to use. 7.1.2 CLEANING Sensors become soiled with residue, oils, or other contaminants due to contact with fingers and exposure to the elements.
Installation Guide –April 2010 2010 WARNING Never use products such as abrasive cleaning powders, steel wool, scouring pads, or fine sandpaper to clean the sensor surface. These types of cleaning products will damage the sensor surface. Rub the sensor surface with the moistened cotton swab or lint-free cloth. Do not allow the cleaning product to drip onto any electronic components near the sensor. Rub the sensor with a clean dry cotton swab or lint-free cloth to remove any traces of clean-ing product.
Installation Guide –April 2010 2010 CHAPTER 8 - TROUBLESHOOTING CHAPTER OVERVIEW This chapter information about any error messages that might be experienced during the installation process. 8.1 TROUBLESHOOTING 8.1.1 INSTALLATION ERROR MESSAGES These error messages might occur during the SecureAdmin installation process. 8.1.1.1 ERROR 1406 - INSUFFICIENT PRIVILEGES Figure 8-1 Error 1406 This error can occur during SecureAdmin Client installation at the last step (right before "Finish").
Installation Guide –April 2010 2010 Log off and log on either as a Administrator or another user that has sufficient privileges to install software and perform the setup process again. 8.1.1.2 ERROR 27552 - ERROR CREATING DATABASE Figure 8-2 Error 27552 This error can occur during SecureAdmin Server installation process. If it occurs, it means that the user does not have sufficient privileges to access a specific SQL database.
Installation Guide –April 2010 2010 This error can occur during SecureAdmin Server installation process on the User configuration screen (after the database configuration screen). If it occurs, it means that the password provided is not strong enough. Click OK, and re-enter a password that is considered more secure. The password should be between 8 and 30 characters long and contain at least one capital letter, one number, and one non-alphanumeric character.
Installation Guide –April 2010 2010 8.1.1.4 ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER Figure 8-4 Error 27502 - User Not Associated This error can occur during the SecureAdmin Server installation process. If it occurs, it means that the InstallShield Wizard could not access the specified SQL database. Check your user name and password or contact your IT department to ensure that your user name is associated with the specified SQL database.
Installation Guide –April 2010 2010 8.1.1.5 ERROR 27502 - SQL SERVER DOES NOT EXIST Figure 8-5 Error 27502 - Server Does Not Exist This error can occur during the SecureAdmin Server installation process (at the time of database configuration, after the database selection screen).
Installation Guide –April 2010 2010 8.1.1.6 INSUFFICIENT SYSTEM MEMORY Figure 8-6 Insufficient System Memory This error can occur during the SecureAdmin Server installation process at the first screen after selecting server installation from the options screen. If it occurs, it means that the computer you are trying to install SecureAdmin Server on does not have sufficient system memory. Install more memory or install on a different machine. 8.1.1.
Installation Guide –April 2010 2010 This error can occur during the SecureAdmin Client installation process when Secu-reAdmin starts to configure components, after the fingerprint feedback options selection.
Installation Guide –April 2010 2010 9.1 CHAPTER 9 - NOTICES The 4G lines of products have been tested for compliance with all applicable international standards. The resulting approvals are listed below, and are additionally printed on the labelling located on the rear panel of the product. V- Flex 4G FCC, CE V- Station 4G FCC, CE PIV-TWIC Station 4G FCC, CE FingerVein Station 4G FCC, CE 9.1.1 FCC Information to Users This device complies with part 15 of the FCC Rules.
Installation Guide –April 2010 2010 NOTICE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Installation Guide –April 2010 2010 compliant with CE under the R&TTE Directive, related to the radio transceivers that are part of their design. 9.1.3 Warning to Users CAUTION Changes or modifications not expressly approved by L-1 Identity Solutions Inc. could void the user's authority to operate the equipment.