4G INSTALLATION GUIDE Version 4.4.2.0.0.0.
Copyright Copyright Information © 2011, L-1 Identity Solutions, Inc. All rights reserved. This product and related documentation are protected by copyright and distributed under licenses restricting their use, copying, distribution, and de-compilation. No part of this product or related documentation may be reproduced in any form by any means without written permission from L-1 Identity Solutions and its licensors, if any.
Contents Table of Contents CHAPTER 1 - INTRODUCTION.......................................................7 CHAPTER OVERVIEW...............................................................7 1.1 SYMBOLS USED IN THIS GUIDE.................................................7 1.2 PRODUCT OVERVIEW...........................................................9 1.2.1 4G V-FLEX LITE & CR-PASS.................................................9 1.2.2 4G SECURE CONTROL.......................................................
Contents CHAPTER 3 - INSTALL SOFTWARE..................................................27 CHAPTER OVERVIEW..............................................................28 3.1 SECUREADMIN LITE SERVER...................................................29 3.1.1 REPAIRING AN INSTALLATION OF SECUREADMIN LITE SERVER....................34 3.1.2 UNINSTALLING SECUREADMIN LITE SERVER....................................35 3.1.3 UPGRADING AN INSTALLATION OF SECUREADMIN LITE SERVER....................36 3.
Contents 8.1 INSTALLATION ERROR MESSAGES...............................................72 8.1.1 ERROR 1406 - INSUFFICIENT PRIVILEGES....................................72 8.1.2 ERROR 27552 - ERROR CREATING DATABASE...................................72 8.1.3 INVALID PASSWORD........................................................73 8.1.4 ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER...............74 8.1.5 ERROR 27502 - SQL SERVER DOES NOT EXIST.................................75 8.1.
Contents Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 4-7 Power Over Ethernet Connection.....................................50 4-8 RJ45 Pin Location..................................................51 4-9 4G V-Flex Lite and 4G CR-Pass - Pin-out Diagram....................52 4-10 Connections for Internal Relay Operation..........................
Introduction CHAPTER 1 - INTRODUCTION CHAPTER OVERVIEW This chapter provides an introduction to the L-1 Identity Solution 4G Lite product family devices. The 4G V-Flex Lite, 4G CR-Pass and 4G Secure Control, their specifications and features, and safety guidelines that should be observed when using or handling the devices. This manual provides step-by-step procedures for installing all L-1 Identity Solutions 4G Lite devices.
Introduction CAUTION This symbol denotes a cautionary condition that may cause injury or minor damage to property. NOTICE This symbol denotes a situation needing additional advice to avoid incorrect usage. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.2 PRODUCT OVERVIEW 1.2.1 4G V-FLEX LITE & CR-PASS Figure 1-1 4G V-Flex Lite & CR-Pass Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.2.2 4G SECURE CONTROL Figure 1-2 4G Secure Control Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.3 DEVICE DIMENSIONS 1.3.1 4G V-FLEX LITE Figure 1-3 4G V-Flex Lite Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.3.2 4G CR-PASS Figure 1-4 4G CR-Pass Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.3.3 4G SECURE CONTROL Figure 1-5 4G Secure Control Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction 1.4 SAFETY PRECAUTIONS Below are safety precautions that should be observed when operating or installing a device. 1.4.1 ELECTROSTATIC DISCHARGE L-1 Identity Solutions recommends that Administrators inform Users of these points during the enrollment process: Always use the Ridge-Lock to position a finger *before* touching the sensor. Always stand on the ESD-dissipative floor covering (if installed). Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Introduction Do not touch other people or objects when touching the sensor. Always maintain at least 12 inches of space around yourself when touching the sensor. Do not allow articles of clothing to touch the sensor. L-1 Identity Solutions recommends that Installers always follow these points (in addition to the points listed above): When installing or working on a unit, always use a grounding wrist-strap that is connected to a quality Earth ground. Check the device's cabling for ground faults.
Planning the Installation CHAPTER 2 - PLANNING THE INSTALLATION CHAPTER OVERVIEW This chapter details how to plan a successful installation, recommended steps, and explains the hardware and software components of typical setup scenarios. 2.1 PLANNING THE INSTALLATION Planning the installation is the single most important aspect of a successful installation. In general, you need to consider the access controller, the door locks, the devices, and the need for a network.
Planning the Installation If you have any unresolved issues with the items on this list, contact L-1 Identity Solutions Technical Support for additional information before beginning any installation. WARNING 4G Lite devices should be installed by only a qualified technician. If you are not qualified to perform an installation task, call L-1 Identity Solutions Technical Support or contact a qualified installer. 2.1.1 RECOMENDED STEPS FOR A SUCCESSFUL INSTALLATION Every installation is unique.
Planning the Installation 2.1.2 REQUIREMENTS PC workstation with: 1 GHz Intel(r) Pentium(r) 4 processor or equivalent 1 GB RAM (2 GB recommended) CD-ROM drive One available COM port or USB port Ethernet card Display: 1024 x 768 high color (minimum) Regulated DC Power supply Door controller TCP/IP network environment RS-232 to RS-485 converter with power supply (for advanced administrative features). 2.1.2.
Planning the Installation 2.1.2.2.2 SECUREADMIN LITE CLIENT REQUIREMENTS Hard disk space: 25 MB 2.1.2.2.3 MICROSOFT .NET FRAMEWORK 3.5 SP1 REQUIREMENTS Hard disk space: Up to 600 MB might be required 2.1.2.2.4 SUPPORTED OPERATING SYSTEMS SecureAdmin Lite Server and SecureAdmin Lite Client support these operating systems: Windows Server 2003 R2 Windows Server 2008 Windows Vista Windows XP Service Pack 2 or higher Windows 7 32-bit and 64-bit 2.1.2.2.
Planning the Installation Windows Installer 4.5 SQL Server 2008 Express Edition If these applications are not already installed, they will get installed during the setup process. SecureAdmin Lite Server and SecureAdmin Lite Client also require System Administrator access to install the application. SecureAdmin Lite uses a self-signed certificate (x.509 certificate) with a file extension of .pfx as default certificate.
Planning the Installation Tools Qty 1 - 1/8" pin-in-hex security key 2.5 2.1.3.1.2 4G SECURECONTROL Hardware Qty 1 - 4G SecureControl device Qty 1 – Terminal Block, 1x12, 3.5mm Qty 1 – Terminal Block, 1x14, 3.5mm Qty 1 – Antenna, Omni Plug Connector (for WLAN option) Qty 4 - #4-8, 1” nylon wall anchor Qty 4 - #6, 1” Philip pan head self-tapping screw 1 I/O Lines ferrite core for 14-pin terminal block cables (for WLAN option only) 2.1.3.1.
Planning the Installation 2.1.4 CHOOSING THE INSTALL LOCATION 2.1.4.1 4G V-Flex Lite and CR-Pass 4G V-Flex Lite and CR-Pass devices are designed to mount on either a single-gang electrical box or on any flat surface. Consult with local professionals regarding any building and safety codes that might affect your installation. The correct mounting height is shown below.
Planning the Installation accessible only by Administrators and not by users during normal operation. Some examples of installation options for SecureControl include: Fastened or securely placed in the ceiling Wall-mounted All of the above scenarios are valid given that the location is on the secure side of the installation. 2.1.5 PLAN DEVICE NETWORK The 4G Lite devices feature a built-in single-door relay that allows them to control a single door lock.
Planning the Installation Installation of locks and access controllers should be completed according to their respective manufacturers' specifications and in accordance with all local codes. Final connections to the device are explained in more detail in Chapter 4. To avoid externally generated transients, do not run any wires near utility AC power wiring, lightning rod grounding wire, etc. Grounding equipment is required for ESD protection and safety. 2.1.
Planning the Installation 2.1.6.1.1 RS-485 CABLE SPECIFICATION 4G V-Series devices provide a 2-wire, half-duplex RS-485 interface. The main cable run should be low capacitance, twisted-pair cable, with approximately 120 ohm characteristic impedance. Category-5 rated communications cable is used in RS-485 networks and its characteristics are defined below. This is the recommended cabling for RS-485 communications. The cable connection includes a differential line (A and B) and a GND connection.
Planning the Installation transmission line problems at the unterminated ends. A true daisy chain configuration avoids these problems. NOTICE The device on the end of the network should be terminated with a 120 ohm resistor. Figure 2-3 Network Topologies Star and Daisy Chain Configurations NOTICE A Daisy configuration is recommended over a Star configuration. 2.1.6.2 ETHERNET If your system is to be configured for use over Ethernet, the wiring will be slightly different.
Planning the Installation 2.1.7 CHOOSE POWER SOURCE 4G V-Flex Lite, CR-Pass and SecureControl devices can be powered by several methods: 12V DC regulated (4G V-Flex Lite, CR-Pass and SecureControl) Power Over Internet (PoE) through an inline PoE 802.
Planning the Installation Table 2-3 4G V-Flex Lite, CR-Pass, and SecureControl Power Requirements Power Requirement: Input Voltage Range: Peak Current (12 VDC) Peak Current (24 VDC) 12 watts 12-24.0 VDC 1A 500 mA Most power supplies on the market today provide good input and output isolation. However, power supplies which do not provide isolation (or have high leakage capacitance), coupled with accidental AC power line interchanges, present serious ground fault problems for installers.
Install Software CHAPTER 3 - INSTALL SOFTWARE CHAPTER OVERVIEW This chapter shows how to install, repair, modify, upgrade, and uninstall the SecureAdmin Lite Server and Client software packages. To install the SecureAdmin Lite software, the user must have Administrator rights. Any software required to install SecureAdmin Lite is detected and installed automatically during the setup process. 3.1 SECUREADMIN LITE SERVER To install the SecureAdmin Lite Server software, follow these steps: 1.
Install Software Figure 3-1 Install Menu 2. Click Server Installation. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-2 SecureAdmin Lite Server Installation Wizard 3. The Secure Admin Server Installation Wizard is displayed. Click Next to continue the setup process. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-3 SecureAdmin Lite Server License Agreement 4. The L-1 Identity Solutions License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button (You must accept the terms of the licence agreement to continue the installation process). Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-4 SecureAdmin Lite Server Choose Destination Location 5. The Choose Destination Location screen is displayed. Accept the default installation folder and click the Next button or click Browse to choose your own installation path. After you specify a destination folder, the Database Selection screen is displayed. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-5 Database Selection 6. Using the radio buttons, select the type of database application you intend to work with, or select an existing database. Click the Next button. If you selected the SQL Server 2008 Express Edition option, it will be installed locally if it is not already installed. Select SQL Server 2008 Express Edition option to install SQL Server 2008 on the local machine and Click Next.
Install Software Figure 3-6 Connecting to SQL Server option If you selected Connect to Existing SQL Server option, Select Connect to Existing SQL Server option and Click on Next. You can select existing database instance of SQL Server 2005 or SQL Server 2008 as required from the drop-down of Database server that you are installing to. Select the Database server authentication option and enter valid Login ID and password values.
Install Software 3.1.1 REPAIRING AN INSTALLATION OF SECUREADMIN LITE SERVER To repair an installation: 1. Login as Administrator and go to the Install. 2. Double-click the Setup.exe installer file to start the installer. 3. On the L1 Identity Solutions screen, select the Server Installation option. 4. On the SecureAdmin Lite Welcome screen, select the Repair option. Click Next to continue. 5. On the Maintenance Complete screen, click the Finish button to complete the repair installation process. 3.1.
Install Software Figure 3-8 SecureAdmin Lite Server Installation Complete 3.2 SECUREADMIN LITE CLIENT To install the SecureAdmin Lite client software, follow these steps: 1. Insert the CD into the optical drive. If Autoplay is enabled, the installation process will start automatically. A menu is displayed. If Autoplay is not enabled, start the installation process manually by doubleclicking the Setup.exe file located in the SecureAdmin Lite folder on the CD.
Install Software Figure 3-9 Menu 2. Click Client Installation. The InstallShield Wizard is started and the target system is examined. The Welcome screen is displayed. Figure 3-10 InstallShield Wizard Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-11 Welcome Screen 3. Click the Next button to continue. The License Agreement screen is displayed. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-12 SecureAdmin Lite Client License Agreement 4. The L-1 Identity Solutions License Agreement is displayed. Select the appropriate radio button to agree with the terms and then click the Next button. The Choose Destination Location screen is displayed. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-13 SecureAdmin Lite Client Choose Destination Location 5. Accept the default installation folder and click the Next button or click Browse to choose your own installation path. After you specify a destination folder, the Fingerprint Selection Feedback selection screen is displayed. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Software Figure 3-14 Fingerprint Placement Feedback Option Selection 6. Select the appropriate radio button to either display or to not display fingerprint data. If Display Fingerprint Image is selected, a fingerprint will be displayed while enrolling templates. If the Display Fingerprint Placement Feedback option is selected, then SecureAdmin Lite displays crosshair placement feedback instead of fingerprint images while enrolling templates. 7. Click the Next button.
Install Software Figure 3-15 InstallShield Wizard Finished 9. Click the Finish button. 3.2.1 MODIFYING AN INSTALLATION OF SECUREADMIN LITE CLIENT To modify an installation: 1. Login as Administrator and go to the Secure Admin installer. 2. Double-click the Setup.exe installer file to start the installer. 3. On the L1 Identity Solutions screen, select the Client Installation option. 4. On the Secure Admin Welcome screen, select the Modify option. Click Next to continue. 5.
Install Software 3.2.2 REPAIRING AN INSTALLATION OF SECUREADMIN LITE CLIENT To repair an installation: 8. Login as Administrator and go to the Secure Admin installer. 9. Double-click the Setup.exe installer file to start the installer. 10.On the L1 Identity Solutions screen, select the Client Installation option. 11.On the SecureAdmin Lite Welcome screen, select the Repair option. Click Next to continue. 12.
Install Hardware CHAPTER 4 - INSTALL HARDWARE CHAPTER OVERVIEW This chapter explains how to install a 4G Lite device, how to mount a wall plate, how to attach a device to a wall plate, and how to make the required electrical connections to the device. 4.1 WALL-MOUNTING SCHEMES The 4G V-Flex Lite, 4G CR-Pass devices are mounted, by use of a mounting plate, either directly to a wall or to an electrical box recessed in the wall. The 4G V-Flex Lite and CR-Pass devices can be flush mounted on a wall.
Install Hardware Figure 4-1 4G V-Flex Lite Flush-mount Mounting Plate (in mm) Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Hardware Figure 4-2 4G CR-Pass Flush-mount Mounting Plate (in mm) Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Install Hardware Figure 4-3 4G SecureControl Mounting Hole Locations (in mm) 4.3 INSTALLATION HARDWARE 4.3.1 4G V-FLEX LITE AND 4G CR-PASS Quantity Qty 1 – Stainless Steel Wall mounting plate Qty 2 - #6-32 3/4" Philips pan-head screw Qty 2 - #6 1" Philips pan-head self-tapping screws Qty 2 - #4-8 1" nylon wall anchors The hardware listed above is provided to mount the mounting plate to the wall and the 4G VFlex Lite or 4G CR-Pass device to the mounting plate.
Install Hardware 4.4 ATTACH DEVICE TO MOUNTING PLATE 4.4.1 4G V-FLEX LITE AND 4G CR-PASS Once all the electrical connections have been made to the device, it can be attached to the mounting plate as follows: For the 4G V-Flex Lite and 4G CR-Pass, insert the hooked protrusions on the rear of the device into the corresponding slots on the mounting plate. Hold the device against the plate and gently press it in a downward direction to engage the hooks.
Install Hardware Figure 4-5 Connections for an External Power Source (4G V-Flex Lite) The 4G CR-Pass devices support Power over Ethernet (PoE), using their RJ-45 Ethernet interface. When these devices are to be powered over Ethernet, an IEEE 802.3af compliant Active Midspan Injector must be used. Such an injector is not supplied with L-1 Identity Solutions products. An example of a suitable PoE injector is Model No. AT-61 01 G from Allied Telesis Inc. (http://www.alliedtelesis.com).
Install Hardware Figure 4-7 Power Over Ethernet Connection Specifications for suitable PoE Injectors for 4G CR-Pass devices are as follows: Input voltage: 90-264 VAC, 60 Hz Input current: 0.4A @ 100 VAC Output voltage: 48 VDC Output current: 0.32A Power: 15.36 W For Power over Ethernet, RJ-45 pin numbers 4, 5 are considered VB1 (+) positive DC supply, and pin numbers 7, 8 are VB2(-) DC return.
Install Hardware Source Voltage 1 2 3 4 5 6 7 8 Load DC Load Voltage Connector IEEE 802.3af 48 V DC, using spare RX RX TX DC+ DC+ TX DC- DCprotected pairs (embedded) Industry Standard for embedded PoE Figure 4-8 RJ45 Pin Location 4.6 CONNECT DEVICE TO NETWORK The 4G Lite devices support RS-485, Ethernet 10baseT and 100baseTX protocols. 4.6.1 ETHERNET NETWORK CONNECTIONS Ethernet connections to the device are made through a standard RJ-45 connector on the back of the device. 4.6.
Install Hardware Figure 4-9 4G V-Flex Lite and 4G CR-Pass - Pin-out Diagram When connecting the device to the network, the following procedures must be followed: Use Category 5 cabling with a characteristic impedance of 120 ohms for RS485 networks. Category 5 cables with a characteristic impedance of 100 ohms can also be used, but with lower performance. Cable manufacturers provide cables with multiple twisted pairs designed for this type of communication (characteristic impedance is 120 ohm).
Install Hardware After all devices are configured and connected to the RS-485 network, the baud rate can be increased to the highest supported rate (some experimentation might be required). 4.7 SINGLE-DOOR CONTROLLER INSTALLATION The 4G Lite devices incorporate an internal relay that enables them to operate a deadbolt/door strike directly. WARNING The internal relay is limited to a maximum current of 1A. If the deadbolt/ doorstrike to be controlled draws more than 1A, damage to the device may occur.
Install Hardware Figure 4-10 Connections for Internal Relay Operation The power supply for the external relay must be chosen to match the operating voltage and current of the external relay coil, but its voltage must not exceed the 4G Lite device's internal relay maximum voltage rating of 250 volts. The external relay should be connected. Note that snubber diodes (1N2007 or equivalent) should be connected across the external relay coil and the deadbolt/door strike.
Install Hardware 4.8 AUX PORT The Aux port is a USB 2.0 auto-negotiate connector located on the bottom of the device. To access the Aux port, the Aux port door must first be removed. Use the provided pin-in-hex security key to remove the #6-32 security screw retaining the plastic Aux port door. Gently remove the plastic Aux port door to reveal the USB connector.
Install Hardware Figure 4-12 Location of Aux Port At the Bottom of the 4G V-Flex Lite Figure 4-13 USB Memory Key 4.9 INSTALL FERRITE CORE In order for the 4G Lite devices to comply with FCC Class B & CISPR 22 Class B regulations, the installer and/or end user is required to use the supplied Ferrite Material with 3 turns on the Ethernet cables exiting the rear of the 4G V-Flex Lite Base, 4G V-Flex Lite Prox and 4G CR-Pass Prox devices.
Install Hardware installer and/or end user to use the supplied Ferrite Material with 3 turns on the I/O lines for the 14-pin terminal block cables of the SecureControl device with WLAN option only. Ethernet Ferrite P/N: STEWARD 28A2432-0A2 I/O Lines P/N: STEWARD 28A2432-0A2 Install the ferrite cores as close to the device as possible. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
System Start-Up Procedures CHAPTER 5 - SYSTEM START-UP PROCEDURES CHAPTER OVERVIEW This chapter explains the various start-up procedures and checks that should be performed before applying power to a device. 5.1 SYSTEM START-UP PROCEDURES To avoid the need for difficult troubleshooting, system start-up must follow this step-by-step procedure. Never wire up a system and apply power to it all at once. SYSTEM START-UP OVERVIEW L-1 Identity Solutions recommends always following these system start-up steps: 1.
System Start-Up Procedures 5.1.1 DEVICE CONFIGURATION CHECK Devices must be configured correctly before they can communicate. Common problems include incorrect Host Port Protocol settings, mismatched Baud rates, and incorrect device Net-work IDs. Each device sharing a communication line must have a unique device Network ID. 5.1.2 RS-232 TO RS-485 CONVERTER GROUND FAULT CHECK Before a device can be connected to an RS-485 subsystem, it must be checked for ground faults.
Configure Device CHAPTER 6 - CONFIGURE DEVICE OVERVIEW This chapter explains how to configure devices. All 4G Lite devices must be configured before use. This includes setting various communication parameters. 6.1 REGISTER DEVICE After a device is physically installed, it must be registered. This can be done several ways -when a device is connected by means of a network (this is the recommended method), or when the device is connected directly to the host computer upon which SecureAdmin Lite is running.
Configure Device Figure 6-1 Network Sidebar Tab 3. Click the Register via Server button. A Register via Server dialog box is displayed. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Configure Device Figure 6-2 Register via Server Dialog Box 4. Select the Search Automatically check box (UDP protocol must be enabled on the network. 5. Click the Scan button. SecureAdmin Lite scans the network for connected devices and lists the results. Devices with "plus" signs in their icon are available to add. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Configure Device Figure 6-3 Server Communication Parameter 6. In the list, click the icon of the device you want to register. The server communication parameter dialog box is displayed. A Register Device dialog box is displayed. Select the communication parameter (if connecting via RS-232 or RS-485), enter the appropriate Port, Baud Rate, Device ID, and select the communication protocol from the drop-down.
Configure Device 8. Select a Group. 9. Click Register. A Device Summary is displayed. Figure 6-5 Device Summary Dialog Box 10.Click OK. 11.Click Close. The device is registered. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Configure Device 6.1.2 TO REGISTER A DEVICE VIA A CLIENT 1. Launch SecureAdmin Lite. 2. Double-click the Network tab. Three buttons are displayed. 3. Click the Register via client button. The Step 1 Find Device dialog box is displayed. Figure 6-6 Step 1 Find Device Dialog Box 4. Select either Serial Port - this machine or Ethernet radio button. 5. Enter the appropriate connection details.
Configure Device NOTICE The first time a 4G V-Flex Lite or 4G CR-Pass device is connected to the computer via the USB interface, the Windows Found New Hardware Wizard might start. As all required device drivers are installed when SecureAdmin Lite is installed, simply follow the prompts, accepting the default choices when possible, to install the device. 6. Click Next. The Step 2 Device Information dialog box is displayed. Figure 6-7 Step 2 Device Information Dialog Box 7. Click Next.
Configure Device Figure 6-8 Step 3 Server Communication Parameter Dialog Box 8. Select the radio button that corresponds how the server will connect to the device, either by Serial Port or by Ethernet. 9. If connecting via RS-485, enter the appropriate Port, Baud Rate, and Device ID and select the communication protocol from the dropdown. If connecting via Ethernet, enter the network IP Address of the device (select the DHCP check box if dynamic IP addressing is used). 10.Click Next.
Configure Device 11.Enter a Device Name. 12.Select the Group the device will belong to from the drop-down menu. 13.Click Register. The Device Summary dialog box is displayed. Figure 6-10 Device Summary Dialog Box Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Maintenance and Cleaning CHAPTER 7 - MAINTENANCE AND CLEANING CHAPTER OVERVIEW This chapter explains how to clean the 4G V-Flex Lite device sensor. The 4G V-Flex Lite devices require very little in the way of daily maintenance except for occasional cleaning and disinfecting. 7.1 CLEANING FINGER PRINT DEVICES Sensors become soiled with residue, oils, or other contaminants due to contact with fingers and exposure to the elements.
Maintenance and Cleaning 3. Rub the sensor surface with the moistened cotton swab or lint-free cloth. Do not allow the cleaning product to drip onto any electronic components near the sensor. 4. Rub the sensor with a clean dry cotton swab or lint-free cloth to remove any traces of cleaning product. 5. Reconnect power to the device. NOTICE Disposable ESD-safe wipes, such as ACL Staticide wipes, can be used to disinfect the sensor and buttons on a daily (or even more frequent) basis.
Troubleshooting CHAPTER 8 - TROUBLESHOOTING CHAPTER OVERVIEW This chapter informs about error messages that might be experienced during the installation process. 8.1 INSTALLATION ERROR MESSAGES These error messages might occur during the SecureAdmin Lite installation process. 8.1.1 ERROR 1406 - INSUFFICIENT PRIVILEGES Figure 8-1 Error 1406 This error can occur during SecureAdmin Lite Client installation at the last step (right before "Finish").
Troubleshooting Log off and log on either as a Administrator or another user that has sufficient privileges to install software and perform the setup process again. 8.1.2 ERROR 27552 - ERROR CREATING DATABASE Figure 8-2 Error 27552 This error can occur during SecureAdmin Lite Server installation process. If it occurs, it means that the user does not have sufficient privileges to access a specific SQL database.
Troubleshooting 8.1.3 INVALID PASSWORD Figure 8-3 Invalid Password This error can occur during SecureAdmin Lite Server installation process on the User configuration screen (after the database configuration screen). If it occurs, it means that the password provided is not strong enough. Click OK, and re-enter a password that is considered more secure. The password should be between 8 and 30 characters long and contain at least one capital letter, one number, and one nonalphanumeric character.
Troubleshooting 8.1.4 ERROR 27502 - USER NOT ASSOCIATED WITH TRUSTED SQL SERVER Figure 8-4 Error 27502 - User Not Associated This error can occur during the SecureAdmin Lite Server installation process. If it occurs, it means that the InstallShield Wizard could not access the specified SQL database. Check your user name and password or contact your IT department to ensure that your user name is associated with the specified SQL database. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Troubleshooting 8.1.5 ERROR 27502 - SQL SERVER DOES NOT EXIST Figure 8-5 Error 27502 - Server Does Not Exist This error can occur during the SecureAdmin Lite Server installation process (at the time of database configuration, after the database selection screen).
Troubleshooting 8.1.6 INSUFFICIENT SYSTEM MEMORY Figure 8-6 Insufficient System Memory This error can occur during the SecureAdmin Lite Server installation process at the first screen after selecting server installation from the options screen. If it occurs, it means that the computer you are trying to install SecureAdmin Lite Server on does not have sufficient system memory. Install more memory or install on a different machine. 8.1.
Troubleshooting This error can occur during the SecureAdmin Lite Client installation process when SecureAdmin Lite starts to configure components, after the fingerprint feedback options selection. Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.
Notices CHAPTER 9 - NOTICES CHAPTER OVERVIEW The 4G lines of products have been tested for compliance with all applicable international standards. The resulting approvals are listed below, and are additionally printed on the labelling located on the rear panel of the product. 4G V- Flex Lite FCC, IC, CE 4G CR-Pass FCC, IC, CE 4G Secure Control FCC, IC, CE 9.1 FCC and IC Information to Users This device complies with part 15 of the FCC Rules.
Notices énoncé de la FCC (états-Unis seulement) Cet équipement a été testé et jugé conforme aux limites de Classe B pour un appareil numérique, en vertu de l’article 15 de la réglementation de la FCC. Ces limites ont été instaurées pour fournir une protection raisonnable contre toute interférence nuisible dans une installation résidentielle. Cet équipement génère, utilise et peut émettre de l’énergie radiofréquence.
Notices Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Glossary and Acronyms GLOSSARY 1:1 Mode - In 1:1 mode, a user enters his or her User ID first. Then the user is requested to place a fin-ger or enter a PIN. In 1:1 Mode, the user’s scanned fingerprint is matched against the one specified by the user ID. 1:N Mode - In 1:N mode, a user places his or her finger on the device without entering an ID. The device compares the user’s scanned fingerprint with the many enrolled fingerprints in its internal database.
Glossary and Acronyms Optical Sensor - A device that detects that detects the intensity or brightness of light. Secugen sensors are used to create graphical representations of fingerprints. Ridgelock - Used to center the user’s finger core for optimal scanning. SecureAdmin Lite - Client software for managing device configuration. SecureAdmin Lite Server - Centralized software repository containing the database for all devices in a net-work to reference.
Glossary and Acronyms Acronyms and Abbreviations These acronyms and abbreviations are used in this document: AUX Auxiliary FPF Finger Placement Feedback TFT Thin Film Transistor LED Light Emitting Diode Part # 430-4G-050-00-004 © 2011 - L-1 Identity Solutions Inc.