Use and Care Manual

Dear customer,
Thank you for purchasing our outdoor furniture products. In order to ensure
optimal performance and a long-lasting usage experience, we provide the
following warranty policy and maintenance recommendations.
Warranty Terms:
All our outdoor furniture products come with a one-year warranty, starting
from the date of purchase. During this warranty period, we will be
responsible for repairing or replacing any issues caused by manufacturing
defects, including materials and workmanship problems. Any problems
arising from improper use, incorrect assembly, natural wear and tear, or
accidental damages are not covered under warranty.
Warranty Claims:
If you encounter any issues with your product within the warranty period,
please contact our customer service team as soon as possible. We will require
you to provide the purchase receipt for verification of the warranty claim.
Based on the specific situation, we will provide you with the appropriate
solution, which may include repair, replacement of parts, or the entire
product.
Maintenance Recommendations:
To ensure the normal service life and performance of the product, please
follow these maintenance recommendations during daily use:
1. Regular cleaning: Use mild cleansers and a soft cloth to wipe the furniture's
surface, removing dust, stains, and other contaminants.
2. Avoid exposure to extreme weather conditions: While our products are
designed for outdoor use, prolonged exposure to extreme weather conditions
may lead to damage.