Instructions for Use IN-THE-EAR HEARING AIDS Juna, Carista, Acriva, Chronos, Inizia
Table of Contents Model Overview 6 General Warnings and Safety Information 9 Hazard Warnings Safety Information 9 13 Hearing Aid Description 15 Battery Size 16 Step-by-Step Instructions for Using Your Hearing Aid 17 Step 1: Inserting the Battery Step 2: Turning the Hearing Aid ON Step 3: Inserting Your Hearing Aid Step 4: Changing the Volume Step 4a: Changing the Volume with the Optional Volume Control Wheel Step 4b: Changing the Volume with the Optional Push Button Step 5: Changin
Caring for Your Hearing Aid General Care Instructions Daily Care Instructions Specific Care Instructions Common Problems and Solutions 26 27 27 28 29 Accessories 31 Product Approval, Markings and Compliance 32 Cell Phone and Hearing Instrument Compatibility 34 Compliance with Requirements for Europe 36 Compliance with Radio Communications Requirements for the USA and Canada 37 International Warranty 39 Information and Explanation of Symbols 44 Service 46 Technical Data 4 47
Congratulations on the purchase of your new Bernafon hearing aid. Your hearing care professional has adjusted your hearing aid to meet your needs. With a little practice, you will soon be on your way to better hearing. Please read the entire contents of this booklet before using your hearing aid. It contains instructions on how to use and how to handle your hearing aid and batteries. It also contains important safety information.
Model Overview The following Bernafon hearing aid models are covered within these instructions for use: Juna 9 | 7 ■■ JU9 ITEPD/ITED, with wireless functionality ■■ JU9 ITCPD/ITCD, with wireless functionality ■■ JU9 ITC ■■ JU9 CICP/CICx, with wireless functionality ■■ JU9 CIC ■■ JU9 IIC ■■ JU7 ITEPD/ITED, with wireless functionality ■■ JU7 ITCPD/ITCD, with wireless functionality ■■ JU7 ITC ■■ JU7 CICP/CICx, with wireless functionality ■■ JU7 CIC Acriva 9 | 7 ■■ AR9 ITED, with wireless functionality ■■ AR9 I
Chronos 9 | 7 | 5 ■■ CN9 ITED ■■ CN9 ITCPD ■■ CN9 ITCD, with wireless functionality ■■ CN9 ITCP ■■ CN9 CICP ■■ CN9 CIC ■■ CN7 ITED ■■ CN7 ITCPD ■■ CN7 ITCD, with wireless functionality ■■ CN7 ITCP ■■ CN7 CICP ■■ CN7 CIC ■■ CN5 ITED ■■ CN5 ITCPD ■■ CN5 ITCD, with wireless functionality ■■ CN5 ITCP ■■ CN5 CICP ■■ CN5 CIC Carista 5 | 3 ■■ CA5 ITED, with wireless functionality ■■ CA5 ITCPD/ITCD, with wireless functionality ■■ CA5 ITC ■■ CA5 CICP/CIC ■■ CA3 ITED, with wireless functionality ■■ CA3 ITCPD/ITCD, wi
Inizia 3 | 1 ■■ IN3 ITED ■■ IN3 ITCP ■■ IN3 CICP ■■ IN3 ITCD ■■ IN3 ITC ■■ IN3 CIC ■■ IN1 ITCD ■■ IN1 ITC ■■ IN1 CIC 8
General Warnings and Safety Information Hearing aids and batteries can be dangerous if swallowed or improperly used. Improper use can result in severe injury, permanent hearing loss, or even fatality. Before you use your hearing aid, please read the following hazard warnings. Hazard Warnings Warnings for Hearing Aid Users Never allow others to wear your hearing aid. It could permanently damage another person’s hearing. Avoid wearing your hearing aid while playing contact sports (e.g., rugby, football, etc.
Clean your hearing aid (including parts) on a regular basis, as recommended by your hearing care professional. Microorganisms from an unclean hearing aid may cause skin irritations. Be careful of leaking battery liquid. Battery liquid is a hazardous substance.
Be aware of the possibility that the directional microphone in your hearing aid may reduce the volume of some warning sounds coming from behind you Remove your hearing aid before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. If your hearing aid is exposed to such a product, allow the product to dry before you put your hearing aid on.
Warnings to Hearing Care Professionals and Users Take special care when fitting and using a hearing aid with maximum sound pressure capability in excess of a maximum of 132 dB SPL (IEC 60318-4). In this case, there may be a risk of damaging the hearing aid user’s hearing.
Safety Information ·· Only use hearing aids as directed ·· Hearing aids should be adjusted by a trained hearing care professional ·· Misuse or improper adjustments can result in sudden and permanent hearing loss ·· Hearing aids will not restore normal hearing or prevent hearing loss resulting from organic conditions ·· Be aware that hearing aid use may cause excess ear wax to build up in the ear canal ·· Excess ear wax may require removal by a trained medical professional ·· See a doctor immediately if your
·· Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing aid. ·· Do not expose your hearing aid to extreme heat by leaving it in the car, near a radiator, etc. ·· Do not wear your hearing aid while swimming, snorkeling, or diving. Your hearing aid is not designed for such activities.
6 Hearing Aid Description ITEPD, ITED, ITCPD, ITCD, ITCP, and ITC Models 3 3 2 4 4 5 4 6 1 10 2 6 5 ITEPD/ITED ITCPD/ITCD AR_ILLU_ITED_BW 3 2 6 5 4 7 1 ITCP/ITC 4 1 7 1 2 3 4 5 6 7 AR_ILLU_ITCPD_BW Vent Canal Sound outlet with wax protection Microphone opening with O-cap filter Battery door Push button (optional) Volume control (optional) AR_ILLU_ITC_BW 15
CICP, CICx, CIC and IIC Models 3 2 4 5 3 2 4 5 6 1 7 CICP/CICx/CIC 2 1 Vent 2 Canal 3 Sound outlet with wax protection AR_ILLU_CICP_BW 1 7 IIC 4 Microphone opening with T-cap filter 5 Battery door 6 Push button (optional)* 7 Removal (pull-out) string 5 AR_ILLU_IIC_BW *For Juna CICP and CICx the push button can be programmed for volume control use Battery Size Your hearing aid uses the following battery size: ·· ITEPD, ITED: size 13 ·· ITCPD, ITCD, ITCP, ITC: size 312 ·· CICP, CICx, CIC,
Step-by-Step Instructions for Using Your Hearing Aid Step 1: Inserting the Battery ·· Gently swing the battery door fully open, but do not force it (A) ·· Remove the sticker from the new battery (B) ·· Place the battery into the empty compartment. The + sign on the battery should face up.
Step 2: Turning the Hearing Aid ON Close the battery door completely. You should notice a click. The hearing aid is now ON. Click “ON” Never use excessive force to open or close the battery door.
Step 3: Inserting Your Hearing Aid Your hearing aid has been programmed individually for your right or left ear. You will see a color marking on your hearing aid. This can help you distinguish between the left (blue) and right (red) hearing aids. ·· When inserting the right hearing aid, hold it with the right hand. When inserting the left hearing aid, hold it with the left hand. ·· Hold your hearing aid between your thumb and index finger with the microphone on top.
·· Gently pull your earlobe down with the other hand while pushing the hearing aid in until it feels secure and comfortable It takes patience and practice to insert your earmold correctly. If you have difficulty, please consult your hearing care professional. Step 4: Changing the Volume Your hearing aid automatically adjusts the volume to the changing sound environment. Some models allow you to adjust the volume yourself with an optional control on the hearing aid.
louder softer The hearing aid will click to confirm that the volume has been changed and then will beep when you reach the programmed maximum or minimum. You may hear hear a beep, when you return to the preset loudness level in your hearing aid. Step 4b: Changing the Volume with the Optional Push Button If your hearing aid has been made with a push button, your hearing care professional may be able to program it to change volume.
Please ask your hearing care professional how this has been configured for your hearing aid. Step 5: Changing the Programs If your hearing aid has been made with a push button, your hearing care professional can program it to change programs. The hearing aid will beep to confirm the program change. The number of beeps you hear will tell you which program you are in. Please ask your hearing care professional how this has been configured for your hearing aid.
Step 6: Muting Your Hearing Aid If your hearing aid has been made with a push button, your hearing care professional may be able to program it to mute your hearing aid. Please ask your hearing care professional if this function is available with your hearing aid. A long press (about 2 seconds) on the button will cause your hearing aid to mute. To un-mute the hearing aid, give any control on the hearing aid a push.
Step 8: Turning the Hearing Aid OFF Place your fingernail underneath the front edge of the battery door and lift to open. The hearing aid is now OFF. open (OFF) Step 9: Changing the Battery When the battery is running out, the hearing aid will beep at regular intervals. You should be prepared to replace the battery. The time until the hearing aid stops working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps.
Features of Your Hearing Aid The following features may be activated in your hearing aid. Please consult your hearing care professional to find out how your hearing aid is configured. ■■ Telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed. This symbol or a similar sign should be displayed wherever a permanent loop has been installed.
Caring for Your Hearing Aid Healthy ears produce a waxy substance that can clog your hearing aid. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your hearing aid. For further information on the care of your hearing aid, please consult your hearing care professional or watch our instructional videos, available on our website www.bernafon.com in the section “Our Products”.
General Care Instructions Treat your hearing aid like any other delicate electronic device (check the safety guidelines on page 9) and make sure that the hearing aid does not come in contact with moisture or water. Always clean and dry your hands thoroughly before handling the hearing aid.
Specific Care Instructions A: Cleaning the Sound Outlet The sound outlet is an integral part of your hearing aid and should be kept clean and free from earwax at all times. Your hearing aid is built with a wax protection system. Please ask your hearing care professional for the instructions on how to exchange the wax protection filter on your hearing aid.
Common Problems and Solutions Hearing aid whistles or squeals Check that the earpiece is inserted correctly. If this is the case and the hearing aid still whistles or squeals, please consult your hearing care professional. No volume, level too soft or humming noise Check if the volume level is too soft and adjust by increasing the volume level with the control on your hearing aid. If you have no volume at all, check whether the hearing aid is in mute position.
Hearing aid switches from ON to OFF periodically Your battery is running down. Please change the battery. Hearing aid beeps without any action from you Your battery is running down. Please change the battery. Other problems with your hearing aid If other problems occur with your hearing aid which are not listed, contact your hearing care professional.
Accessories Bernafon offers a wide range of optional accessories that may be purchased to enhance your hearing aid. Depending on the hearing aid family and local regulations, the following accessories are available: ■■ Remote control ■■ SoundGate communication device (for wireless connection to mobile phones, music players, etc.
Product Approval, Markings and Compliance All Bernafon hearing aid models covered by these instructions for use comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the hearing aid, all relevant approval markings are found in this document. Electromagnetic Interference Your hearing aid has been thoroughly tested for electromagnetic interference.
Even though your hearing aid is designed to comply with the most stringent international standards of electromagnetic compatibility, it may emit electromagnetic energy that can cause interference with other devices. Your hearing aid contains a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m. The electromagnetic emission from the radio system is well below international limits for human exposure.
Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.
For example, the sum of a hearing aid with a rating of 2 (M2/T2) and a telephone with a rating of 3 (M3/ T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.” The immunity of all Bernafon hearing instrument models covered by these instructions for use is at least M2/T2.
Compliance with Requirements for Europe All devices covered in these instructions for use are in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD.
Compliance with Radio Communications Requirements for the USA and Canada Bernafon AG Juna hearing aid models: JU9 ITEPD, JU9 ITED, JU9 ITCPD, JU9 ITCD, JU7 ITEPD, JU7 ITED, JU7 ITCPD, JU7 ITCD; Acriva hearing aid models: AR9 ITED, AR9 ITCPD, AR9 ITCD, AR7 ITED, AR7 ITCPD, AR7 ITCD, Carista hearing aid models: CA5 ITED, CA5 ITCPD, CA5 ITCD, CA3 ITED, CA3 ITCPD, CA3 ITCD FCC ID U6XF2ITE01 IC: 7031A-F2ITE01 Juna hearing aid models: JU9 CICP, JU9 CICx, JU7 CICP, JU7 CICx FCC ID U6XF2CIC01 IC: 7031A-F2CIC01 Chro
received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
International Warranty Your hearing aid has a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing aid itself, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing aid has been repaired by nonauthorized service personnel. Please review the warranty with your hearing care professional.
Date: Model: Warranty period: Model L: Model R: Serial no.: Serial no.
Notes 41
Notes 42
Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing aid is specified as applied part of Type B.
The crossed-out wheeled bin indicates that the European Directive 2002/96/EC on waste of electronic equipment applies. Please recycle your hearing aid and batteries according to your local regulations or return them to your hearing care professional for disposal.
Service If none of the actions listed on the previous pages solve the problem, contact your hearing care professional. Do not attempt to repair your hearing aid yourself.
Technical Data IN-THE-EAR HEARING AIDS Juna, Carista, Acriva, Chronos, Inizia 47
ITEPD 2CC COUPLER1) JU 9 | 7 OSPL 90, HFA (dB SPL) 121 Full-on Gain, HFA (dB) 56 Reference Test Gain (dB) 44 Frequency Range (Hz) 100–6100 Distortion 500/800/1600 Hz (%) <2/<2/<2 Equivalent Input Noise, dB(A) 20 Operating Current (mA) 1.3 Telecoil HFA SPLITS (dB SPL) 101 Additional Information Technical data measured with expansion, corresponding to the test box measurement settings. “2cc” refers to a coupler according to IEC 60318-5. Applied standard: ANSI S3.22:2009.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7 100 90 80 70 60 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 49
ITED 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CN 9 | 7 CN 5 CA 5 | 3 IN 3 OSPL 90, HFA (dB SPL) 115 114 121 121 115 121 Full-on Gain, HFA (dB) 46 45 54 54 45 54 Reference Test Gain (dB) 38 32 44 44 33 44 Frequency Range (Hz) 100– 7900 100– 8200 100– 6500 100– 6500 100– 7500 100– 6500 Distortion 500/800/1600 Hz (%) <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 Equivalent Input Noise, dB(A) 18 19 17 16 19 16 Operating Current (mA) 1.3 1.1 1.3 1.3 1.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7 100 AR 9 | 7 90 CN 9 | 7 80 70 CN 5 60 CA 5 | 3 50 250 500 1k 1k6 2k 2k5 4k 8k 10k IN 3 Frequency (Hz) 51
ITCPD 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CN 9 | 7 CN 5 CA 5 | 3 OSPL 90, HFA (dB SPL) 121 113 114 114 114 Full-on Gain, HFA (dB) 56 46 50 50 46 Reference Test Gain (dB) 44 33 38 38 33 100– 6100 100– 8400 100– 6200 100– 6200 100– 7300 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 Equivalent Input Noise, dB(A) 20 19 16 16 19 Operating Current (mA) 1.3 1.1 1.2 1.2 1.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7 100 AR 9 | 7 90 CN 9 | 7 80 70 CN 5 60 CA 5 | 3 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 53
ITCD 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CN 9 | 7 CN 5 CA 5 | 3 IN 3 | 1 OSPL 90, HFA (dB SPL) 112 108 108 113 108 Full-on Gain, HFA (dB) 43 41 41 43 41 Reference Test Gain (dB) 35 31 31 35 31 100– 9700 100– 5600 100– 5600 100– 7500 100– 5600 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 Equivalent Input Noise, dB(A) 19 18 18 20 18 Operating Current (mA) 1.2 1.4 1.4 1.2 1.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7, AR 9 | 7 100 CN 9 | 7 90 CN 5 80 70 CA 5 | 3 60 IN 3 | 1 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 55
ITC 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CA 5 | 3 IN 3 | 1 OSPL 90, HFA (dB SPL) 113 113 108 Full-on Gain, HFA (dB) 43 43 40 Reference Test Gain (dB) 35 35 32 Frequency Range (Hz) 100–9700 100–7500 100–7300 Distortion 500/800/1600 Hz (%) <2/<2/<2 <2/<2/<2 <2/<2/<2 Equivalent Input Noise, dB(A) 20 21 20 Operating Current (mA) 0.9 0.9 0.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7, AR 9 | 7 100 CA 5 | 3 90 IN 3 | 1 80 70 60 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 57
CICP 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CN 9 | 7 CN 5 CA 5 | 3 IN 3 OSPL 90, HFA (dB SPL) 112 110 111 111 112 111 Full-on Gain, HFA (dB) 43 42 47 47 43 47 Reference Test Gain (dB) 33 33 33 33 34 33 Frequency Range (Hz) 100– 9400 100– 9700 100– 7800 100– 7000 100– 7300 100– 7000 Distortion 500/800/1600 Hz (%) <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 <2/ <2/<2 Equivalent Input Noise, dB(A) 20 22 18 18 21 18 Operating Current (mA) 1.1 1.0 1.0 1.0 1.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7 100 AR 9 | 7 90 CN 9 | 7 80 70 CN 5 60 CA 5 | 3 50 250 500 1k 1k6 2k 2k5 4k 8k 10k IN 3 Frequency (Hz) 59
CICx 2CC COUPLER1) JU 9 | 7 OSPL 90, HFA (dB SPL) 102 Full-on Gain, HFA (dB) 35 Reference Test Gain (dB) 24 Frequency Range (Hz) 100–7900 Distortion 500/800/1600 Hz (%) <2/<2/<2 Equivalent Input Noise, dB(A) 22 Operating Current (mA) 1.1 Additional Information Technical data measured with expansion, corresponding to the test box measurement settings. “2cc” refers to a coupler according to IEC 60318-5. Applied standard: ANSI S3.22:2009.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7 100 90 80 70 60 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 61
CIC 2CC COUPLER1) JU 9 | 7 AR 9 | 7 CN 9 | 7 CN 5 CA 5 | 3 IN 3 | 1 OSPL 90, HFA (dB SPL) 102 102 102 101 102 Full-on Gain, HFA (dB) 35 33 33 33 33 Reference Test Gain (dB) 24 26 26 22 26 100– 6700 100– 9600 100– 7300 100– 6900 100– 7300 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 <2/<2/<2 Equivalent Input Noise, dB(A) 21 22 22 22 22 Operating Current (mA) 0.8 1.0 1.0 0.8 0.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9 | 7, AR 9 | 7 100 CN 9 | 7 90 CN 5, IN 3 | 1 80 CA 5 | 3 70 60 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 63
IIC 2CC COUPLER1) JU 9 AR 9 OSPL 90, HFA (dB SPL) 101 Full-on Gain, HFA (dB) 33 Reference Test Gain (dB) 25 Frequency Range (Hz) 100–9400 Distortion 500/800/1600 Hz (%) <2/<2/<2 Equivalent Input Noise, dB(A) 20 Operating Current (mA) 0.9 Additional Information Technical data measured with expansion, corresponding to the test box measurement settings. “2cc” refers to a coupler according to IEC 60318-5. Applied standard: ANSI S3.22:2009.
2CC COUPLER Output/dB SPL Output OSPL 90 140 130 120 110 100 90 80 70 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) Output/dB SPL Frequency Response 120 110 JU 9, AR 9 100 90 80 70 60 50 250 500 1k 1k6 2k 2k5 4k 8k 10k Frequency (Hz) 65
< > > 8,15 mm Placeholder 9.
Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Phone +41 31 998 15 15 info@bernafon.ch www.bernafon.com 0000143670000001 United States of America Bernafon, LLC 2501 Cottontail Lane, Suite 102 Somerset, NJ 08873 Phone +1 888-941-4203 info@bernafon-us.com 09.14/BAG/143670/US/subject to change Manufacturer Canada Bernafon Canada Ltd. 500 Trillium Drive, Unit 15 Kitchener, Ontario Canada N2R 1A7 Phone +1 519 748 6669 Toll Free +1 800 265 8250 contact@bernafon.
