ACRIVA 9 ACRIVA 7 Compact Power BTEs Behind-the-ear hearing instruments INSTRUCTIONS FOR USE
TABLE OF CONTENTS General Warnings and Safety Guidelines 7 Introduction 13 Acriva Compact Power BTE with Earhook 14 Acriva Compact Power BTE with Spira Flex Thin Tube System 15 Earpiece Overview 16 Inserting Instruments with an Earmold 17 Removing Earmold and Hearing Instruments 19 Inserting Instruments with a Spira Flex Thin Tube 20 Removing Instruments and Spira Flex Thin Tube 21 Operating Your Instruments (ON/OFF) 22 Changing the Volume Level 23 Changing Programs 25 Mut
Direct Audio Input and FM 34 Operating the Hearing Instruments with the Optional RC-P Remote Control 35 Operating the Hearing Instruments with the Optional SoundGate Communication Device 36 Instrument Care 38 Using Your Hearing Instruments 47 Tips for Communicating with Hearing Impaired People 51 Your Hearing Instrument Configuration 53 Accessories 56 Environmental Protection 57 Product Approval, Markings and Compliance 58 Cell Phone and Hearing Instrument Compatibility 60
Congratulations on the purchase of your new Bernafon hearing instruments. The amplification of sound provided by your hearing instruments was adjusted by your hearing care professional to the needs of your individual hearing loss. With a little practice, you will soon be on your way to better hearing. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries.
General Warnings and Safety G uidelines Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality. Familiarize yourself completely with the following general warnings before using your hearing instruments. Hazard Warnings Never allow others to wear your hearing instruments, because they are adjusted for your hearing requirements and may permanently damage another person’s hearing.
Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury. Discard batteries and keep them out of sight of infants, small children, persons of mental incapacity or pets. Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organisms from unclean instruments may cause skin irritations. Be careful with leaking battery liquid, as it is a hazardous substance.
Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you circulate in traffic or otherwise depend on warning sounds. Traffic or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you. Remove your instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow the product to dry before wearing your instruments.
Warning to Hearing Care Professional and User Special care should be taken when fitting and u sing a hearing instrument with maximum sound pressure capability in excess of a maximum of 132 dB SPL (IEC 60318-4) since there may be a risk of impairing the remaining hearing of the hearing instrument user. Warning to Hearing Care Professional and User The safety of hearing instruments with DAI is determined by the external signal source.
Safety Information ·· Hearing instruments should be used only as directed and adjusted by your trained hearing care professional. Misuse or improper adjustments can result in sudden and permanent hearing loss. ·· Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions. ·· Never put your hearing instrument or batteries in your mouth, they could easily be swallowed. ·· Keep batteries away from medications. Batteries are easily mistaken for pills.
·· Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing instruments. ·· Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. ·· Do not wear your hearing instrument while swimming, snorkeling or diving, as it is not designed for such activities. ·· Do not immerse your hearing instrument in water or other liquids. ·· It is recommended to remove your hearing instruments before sleeping.
Introduction The following instruments are covered in these instructions: Bernafon Veras IFU compact BTE Acriva CompactVR_ILU_compactBTEwithHook_BW_HI Power BTE AR9 CPx / AR9 CP AR7 CPx / AR7 CP The instruments are available either with earhooks or Spira Flex thin tubes.
Bernafon Veras IFU micro BTE Acriva Compact Power BTE with Earhook VR_ILU_microBTEwithHook_BW_HI 3 2 4 2a 1 1 6 1 2 2a 3 Multi Control Microphone Second microphone Earhook 5 4 Sound outlet 5 Battery door 6 Direct Audio Input (with an optional Bernafon Veras IFU micro BTE DAI adapter) VR_ILU_Left-rightEarMarkingMicroBTE_BW_HI Left/Right Ear Marking A color marking inside the battery door can help you to distinguish between the left and right instruments.
Bernafon Veras IFU micro BTE VR_ILU_microBTEwithSpira_BW_HI Acriva Compact Power BTE with Spira Flex Thin Tube System 3 2 2a 4 1 1 5 6 9 8 1 Multi Control 2 Microphone 2a Second microphone 3 Adapter 4 Spira Flex thin tube 7 5 Sound outlet 6 Dome 7 Concha clip 8 Battery door Bernafon Veras IFU micro BTE 9 Direct Audio Input VR_ILU_Left-rightEarMarkingMicroBTE_BW_HI (with an optional DAI adapter) Left/Right Ear Marking A color marking inside the battery door can help you to distinguish between the
Earpiece Overview Earmolds and domes are earpieces used to s ecure the thin tube in your ear canal and to protect the sound outlet (2) from wax.
Inserting Instruments with an Earmold Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEhook1_BW_HI It takes patience and practice to insert your earmold correctly. If you have difficulty, please consult your hearing care professional. ·· Hold the earmold by the tubing so that the helix part is pointing straight up and the canal part is pointing at the ear canal entrance. ·· Insert the canal part into your ear canal, twisting slightly to ease the helix portion into place.
VR_ILU_InsertingMicroBTEhook2_BW_HI ·· Run your index finger down the skin just in front of your ear. If you can touch the helix part of the earmold, it is not inserted correctly. Gently push it behind the fold of your ear. ·· Lift the hearing instrument into place behind your ear. Be careful not to twist the tubing.
Removing Earmold and Hearing Instruments ·· Lift the instrument from your ear first. ·· Push the back of your ear with your thumb to loosen the helix part of the earmold, then use your index finger to remove it. ·· Grasp the helix part of the earmold and twist it forwards. ·· Gently pull the earmold straight out of the ear, holding on to the helix part of the mold. Do not remove the earmold by pulling on the hearing instrument. This could disconnect the instrument from the earmold or damage the tubing.
Inserting Instruments with a Spira Flex Thin Tube Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira1_BW_HI Practice inserting your thin tube correctly. ·· First, position the hearing instrument behind your ear. ·· Grasp the bend of the thin tube and gently push the dome into your Bernafon Veras IFU micro BTE ear canal until the tube rests against the side of your head. ·· Push the ear grip into the bowl of your ear.
Removing Instruments and Spira Flex Thin Tube ·· Grasp the bend of the thin tube and gently pull the tube and dome out of your ear. ·· Lift the instrument from behind your ear. Do not remove the thin tube and dome by pulling on the hearing instrument. This might disconnect the instrument from the thin tube.
Operating Your Instruments (ON/OFF) Click “ON” Click “OFF” To Turn the Instrument ON Close the battery door completely. The hearing instrument will emit one long beep when it starts up. To Turn the Instrument OFF Open the battery door slightly until a click is felt. Never force the battery door open or closed.
Changing the Volume Level Bernafon Veras IFU micro BTE VR_ILU_MultiControlMicroBTE_BW_HI This control option has to be programmed and configured by your hearing care professional. To Increase the Volume Give a short press (less than 1 second) to the upper button on the Multi Control, repeating until you reach the desired loudness level. The hearing instrument will click to confirm that the volume has been changed and then will beep when you reach the programmed maximum.
Optional RC-P Remote Control or SoundGate You may also use the optional RC-P remote control or the SoundGate communication device for changing the volume level. Please see pages 35 to 37 for instructions or follow the detailed directions in the Instructions for Use included with these devices. Your instrument automatically returns to a preset loudness level when it starts, the battery is low, or when the program is changed.
Changing Programs Your hearing instrument can be configured with up to 4 listening programs (optional). Please see page 53 to find out which programs have been configured for your hearing instruments. You can change programs as follows: Multi Control A medium press (about 1 second) on either the upper or lower button will change the program. The number of beeps you hear will tell you which program you are in. RC-P or SoundGate The program can be changed with either of these devices.
Muting Your hearing care professional can configure a Mute option in your hearing instruments. Your hearing instruments can be muted by giving either the upper or lower button a long push (about 2 seconds) on the hearing instruments, via the optional RC-P remote control, or via the optional SoundGate. Please see page 54 to see how the Multi Control has been configured or the Instructions for Use that are included with the optional RC-P remote or SoundGate.
Telecoil Function The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop. To access the telecoil, go to the telecoil program. See page 53. This symbol or a similar sign should be displayed wherever a permanent loop has been installed. Not all telephones are compatible with the telecoil mode.
Telephone Use Bernafon Veras IFU micro BTE VR_ILU_AutophoneControlMicroBTE_BW_HI Auto Telephone Your instrument has an Auto Telephone functionality. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate a phone program. When you end your conversation, the hearing instrument will automatically return to the previous program. Not all telephones can activate the Auto Telephone. The telephone receiver may need to have a special magnet fitted.
Your hearing care professional can configure your instruments to allow answering the phone on both ears or on your preferred ear. If you have a preferred ear, the instrument on the opposite side can be programmed to sound softer or to mute when the Auto Telephone (Acriva 9 only) or the Telephone Program is active. Please see page 55 to find out how your instruments are configured. ·· Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately.
Changing the Battery When the battery is running out, the instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps. Bernafon Veras IFU micro BTE Your hearing instrument uses a VR_ILU_BatteryReplacementMicroBTEout_BW_HI size 13 battery. To Change the Battery: ·· Gently swing the battery door fully open, but do not force it.
Optional Tamper-Resistant Battery Door or a pen into the slit in the bottom of the instrument and push to open. Bernafon IFU micro BTE InsertVeras a small screwdriver VR_ILU_TamperResitantBatteryDrawerCompactBTE_BW_HI Do not force the battery door beyond its fully opened position. Excessive force can deform the battery door, which will reduce its tamper resistant effectiveness.
Important Battery Information ·· Battery life will vary with conditions of use (batteries will run down faster in noisy environments). ·· Once the sticker is removed, it takes several seconds for the battery to give the adequate voltage. ·· Always keep spare batteries on hand. ·· A used battery should be replaced immediately. ·· If you are not going to use your hearing instruments for a few days, remove the batteries. ·· Any moisture found on a battery should be wiped off immediately with a soft cloth.
Data Logging and Learning Data Logging The data log automatically stores information about your use of the hearing instruments such as changes made to the volume control, hours of wear, etc. This information can be used by your hearing care professional to adjust your instruments. If you do not want this feature to be active, please ask your hearing care professional to turn it off.
Direct Audio Input and FM A Direct Audio Input (DAI) adapter allows your hearing instrument to receive signals directly from external sources such as TV, personal stereos, etc. An FM receiver allows your Bernafon Veras IFU micro BTE instrument to receive signals directly from an VR_ILU_DaiFMAdapterOnMicroBTE_BW_HI external wireless FM transmitter. Mounting the DAI Adapter ·· Open the battery door. ·· Slide the DAI adapter onto the instrument. ·· Close the battery door.
Operating the Hearing Instruments with the Optional RC-P Remote Control If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments. For complete operating instructions, please read the separate RC-P remote control Instructions for Use booklet.
Operating the Hearing Instruments with the Optional SoundGate Communication Device If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc. For complete operating instructions, please read the separate SoundGate Instructions for Use booklet.
SoundGate 2 1 Power on/off 2 LED indicator 3 Volume control 4 Auxiliary input key 5 TV key 6 Phone key 7 Microphone inlet 8 Neck strap inlet 9 3.
Instrument Care Healthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments. General Care Instructions Treat your hearing instrument like any other delicate electronic device (check the safety guidelines on page 7) and make sure that the instrument and the speaker do not come in contact with moisture or water.
If Your Hearing Instrument Comes in Contact with Water Should your hearing instrument come in contact with water and stop working, please follow these guidelines: ·· Gently wipe off any water on the outside of the hearing instrument. ·· Open the battery door and remove the battery. ·· Gently wipe off any water in the battery door. ·· Let the hearing instrument dry with the battery door open for approximately 30 minutes. ·· Insert a new fresh battery (see page 30) and close the battery door.
Every Night ·· Check your instruments for ear wax and wipe them clean with a cloth or tissue. ·· If necessary, use the cleaning tool to remove wax from the canal and vent openings on your earmold or dome. ·· Open the battery door fully to allow air to circulate. ·· A dry storage kit is recommended to remove any moisture that may have accumulated in the instrument. Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.
If you Have an Earmold You should wash your earmolds regularly. The hearing instruments themselves must never be washed or allowed to get wet! Bernafon Veras IFU micro BTE ·· Handle your instruments over a soft surface to avoid damage in case you drop them. VR_ILU_CleaningEarmoldAttachMicroBTE_BW_HI ·· Disconnect the earmold from the hearing instrument by grasping the end of the hook firmly with one hand and grasping the tubing firmly with the other hand. ·· Pull the tubing away from the earhook.
Cleaning the Spira Flex Thin Tube If you have the thin tube system, make sure that the tube and dome are kept free of ear wax at all times. ·· Grasp the adapter firmly and disconnect the thin tube from the instrument by pulling it off. ·· Use a soft dry cloth or tissue to clean the outside of the thin tube and dome. ·· To remove wax from the thin tube, insert the cleaning wire at the connector end. Push the wire all the way into the thin tube until it comes out through the dome.
·· If your hearing care professional has selected a vented dome for your hearing instrument, use the cleaning wire to remove the wax from the vents. Clean_SpiraflexDome4 To avoid blocking the thin tube, do not use water to clean it.
Exchanging the Dome The dome should be changed regularly. The frequency of dome changes will depend on how fast ear wax builds up on the dome. Inspect your instrument’s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contacting your hearing care professional. Spare domes can be obtained from your hearing care professional. ·· Clean your hands thoroughly before replacing the dome. Never change the dome with wet or dirty fingers.
If the dome is not securely attached to the thin tube, it could fall off in your ear canal. If this happens, please see your medical practitioner. Your hands must be clean and dry before replacing the dome. Never remount a used dome on the thin tube. A remounted dome is more likely to fall off in the ear canal.
Exchanging the Spira Flex Thin Tube If the thin tube becomes discolored, stiff or brittle, it should be replaced. ·· Hold the instrument by the adapter and grasp the tube close to the connector. ·· Pull firmly to remove the old tube. Bernafon Veras IFU micro BTE ·· Attach the new thin tube by pushing it firmly VR_ILU_ExchangingSpiraMicroBTE_BW_HI into the connector.
Using Your Hearing Instruments Hearing instruments do not restore perfect hearing. They make sounds louder and help you make the most of the hearing you have. While some immediate benefit is usually noticed, it often takes several weeks for your brain to adapt to the new sounds. The following tips will help you learn to use your instruments. If you have trouble adjusting, consult your hearing care professional. Getting Started ·· Wear your instruments at home in a quiet environment.
·· Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at first because you probably haven’t heard them for a while. They will soon fade to the background. Dining Out ·· Start with a quiet restaurant (no music or entertainment). ·· Request a table away from the kitchen and other noisy areas. ·· Conversation will be easier in a smaller group. In the Car ·· Sit with your better ear toward the center of the car, if possible. ·· Turn off the radio.
·· Inquire if a loop is available. When the telecoil is active, you hear directly through the inductive loop (see page 27). If no loop is available, sit towards the front. ·· If your hearing is similar in both ears, sit in the middle. At Work ·· Inform your co-workers about your hearing loss and teach them to talk clearly. Keep eye contact when conversing. ·· Focus on the person nearest to you. ·· If you hear only part of a conversation, repeat what you have heard and ask for the missing information.
Hearing on the Telephone ·· Hold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance. ·· If voices over the telephone are too soft or background noise is a problem, use the telecoil (be aware that not all phones are telecoil compatible). ·· When using the telecoil, hold the phone behind the ear, next to your hearing instrument for better reception. ·· Mobile phones may cause interference with the telecoil.
Tips for Communicating with Hearing Impaired People (Suggestions for Family Members and Friends) Speech should be clear and distinct. Some people may need to slow down a little but if speech is too slow it can be even more difficult to understand. ·· Do not shout! Many people with hearing impairment are very sensitive to loud sounds. ·· If you are having difficulty being understood, rephrase the statement rather than repeating the same words several times.
·· Encourage those with hearing instruments to wear them as often as possible. ·· Most of all, be patient and understanding. Even when wearing hearing instruments, many people will still not hear or understand everything the first time.
Your Hearing Instrument Configuration Available Programs (Optional) Your hearing instruments are programmed in the following way: Program Beeps 1 2 3 4 1 2 3 4 Function Available Programs when a Direct Audio Input or an FM Adapter is Attached Instrument Will Start in Program 2.
Multi Control Operation Left Right Volume Control M M Program Selector M M Mute M M No Action M M Right and Left Instruments Synchronized When this feature is active, changes made to one instrument are automatically made in the other through a wireless communication link.
Telephone Use Preferred telephone ear: M Both M Right M Left Behavior of Instrument on the Non-Telephone Ear M No change M Microphone is 6 dB softer when Auto Telephone or Telephone Program is active M Instrument mutes when Auto Telephone or Telephone Program is active 55
Accessories Bernafon offers a wide range of optional a ccessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: ·· Remote control (RC-P) ·· SoundGate communication device (for wireless connection to cell phones, music players, etc.
Environmental Protection Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment. Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care professional for disposal.
Product Approval, Markings and Compliance All Bernafon Acriva hearing instrument models comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document. Electromagnetic Interference Your hearing instrument has been thoroughly tested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments.
Your hearing instruments contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is < – 42 dBμA/m @ 10 m. The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instrument is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc.
Cell Phone and Hearing Instrument Compatibility Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible. The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.
The immunity of your Acriva hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classifications are based upon the best information available but Bernafon cannot guarantee that all users will be satisfied.
International Warranty Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc. This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing instruments have been repaired by nonauthorized service personnel.
Notes 63
Common Problems and Solutions Problem Possible Cause Instrument whistles or squeals Earpiece not inserted correctly Ear wax accumulation in ear canal Earmold may be too loose Tubing may be split or improperly connected No volume, level too soft or humming noise Instrument may not be turned ON Battery may be dead or inserted upside down Volume level too soft Instrument may be muted Instrument may be in telecoil position Ear wax accumulation in ear canal Battery contacts may be dirty or corroded Instrume
Solution Re-insert earpiece Consult your hearing care professional or physician Consult your hearing care professional Consult your hearing care professional Check that the battery door is closed completely Insert a fresh battery or re-insert the battery correctly Increase volume level with the control on the instrument or remote control Un-mute by giving any control on the hearing instrument, RC-P or SoundGate a push Check to make sure you are in the intended program Consult your hearing care professional
Problem Possible Cause Your hearing loss may have increased Whirring noise, fading, weak or motor-boating sounds Battery contacts may be dirty or corroded Moisture in hearing instrument Low battery Instrument switches from ON to OFF periodically Low battery Instrument Low battery beeps without any action from you (e.g.
Solution Consult your hearing care professional Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab Place instrument in Dry-Aid pack. Remove battery first. Consult your hearing care professional. Insert a fresh battery Insert a fresh battery Insert a fresh battery Carefully remove the dome. If you cannot safely reach it, contact your medical professional.
Information for the Hearing Care Professional A hearing care professional should advise a prospective hearing instrument user to consult with a licensed physician (preferably an ear specialist) promptly, before dispensing a hearing instrument, if the hearing care professional determines through inquiry, actual observation or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: ·· Visible congenital or traumatic deformity of
·· Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz. ·· Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. ·· Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing instrument whose maximum sound pressure level exceeds 132 decibels due to the fact that there may be risk of impairing the remaining hearing of the hearing instrument user.
Compliance with Requirements for Europe This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying the following marking: This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE.
Declaration of conformity is available at: Bernafon AG Morgenstrasse 131 3018 Bern Switzerland 71
Compliance with Radio Communications Requirements for the USA and Canada Bernafon AG Acriva hearing instrument models AR9 CP, AR9 CPx, AR7 CP, AR7 CPx FCC ID U6XF2BTE02 IC: 7031A-F2BTE02 Statement of compliance: This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Information and Explanation of Symbols The CE conformity marking indicates conformance to all applicable European Directives This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing instrument is specified as applied part of Type B.
This sign indicates important safety information that must be observed to minimize risks or to avoid hazardous situations Important information for handling and product safety The crossed-out wheeled bin indicates that the European Directive on waste of electronic equipment applies operating conditions transport and storage conditions The product is designed such that it functions without problem or restrictions if used as intended, unless otherwise noted in these instructions for use During transport or
Notes 76
Notes 77
Service If none of the actions, listed on the previous pages, solve the problem, contact your hearing care professional. Do not attempt to repair your hearing instruments yourself.
< > 9.
Canada Bernafon Canada Ltd. 500 Trillium Drive, Unit 15 Kitchener, Ontario Canada N2R 1A7 Phone +1 519 748 6669 Toll Free +1 800 265 8250 contact@bernafon.ca Manufacturer New Zealand Bernafon New Zealand Ltd. Level 1, Building F 27-29 William Pickering Drive Albany, Auckland 0632 Toll Free 0800 44 22 57 Phone +64 9 415 7917 info@bernafon.co.nz United Kingdom Bernafon UK Cadzow Industrial Estate Off Low Waters Road Hamilton ML3 7QE Scotland Phone +44 1698 285 968 info@bernafon.co.
