XL XL Series User Manual
Copyright Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
• The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before cleaning.
Table of Contents Copyright ...................................................................................................................................... 2 Disclaimer ..................................................................................................................................... 2 Power Safety ................................................................................................................................ 3 Getting started ........................................
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Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: HDMI (Optional accessory) Video Cable: DP (XL2411P only) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3. 4. 5. 6. AC Power Input jack Height release Cable clip (XL2411) D-Sub socket (XL2411P) DisplayPort socket 7. DVI-D socket 8. HDMI socket 9. Kensington lock slot 10. Headphone jack 3 4 5 6 7 8 9 10 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output ports may vary depending on your purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. Extend the stand to the maximum extended position. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor stand height. See Adjusting the monitor height on page 16 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
2. Connect the PC video cable. Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. If there is more than one video transmission method available to you, you might want to take the picture quality of each video cable into consideration before making the connection.
Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 21 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Adjusting the monitor height To extend the monitor stand to a higher position, press the lower part of the height release on the stand while holding the bottom of the monitor at the same time. And pull the stand and the monitor upward together to the desired height. Height release If the height release in the proceeding operation cannot be pressed down, press the top of the monitor once as illustrated on the right before you proceed.
• Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation. • If the monitor has been rotated to portrait mode and height adjustment is desired, you should be noted that the wide screen will keep the monitor from being lowered to its minimum height.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button.
How to watch 3D content on your monitor (supported by DVI-D input) Your monitor supports playing three-dimensional (3D) content transferred through DVI-D Dual Link cable. Yet you need to have the appropriate hardware equipment and software programs that are compatible with 3D playback. Not all menu options are available for 3D playback.
How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. 1 No. 28 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu.
4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 36 for details on the menu options. No. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • (XL2411) By default, the key is the hot key for Blur Reduction (Motion Blur Reduction). (XL2411P) By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 33. • For Up/Increase adjustment.
Controlling the display with Display Pilot (XL2411 only) The provided Display Pilot software on the CD is an alternative to control the display. The main functions include: • Control of the OSD menus. • Access to more game modes through Game Mode Loader. For more information, visit www.BenQ.com and download the Display Pilot Help file. Initial setup for playing games You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. 1.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details. To check if the screen refresh rate has been changed, select Menu from the hotkey menu on your monitor, and go to System and Information.
Picture optimization (XL2411 only) The default picture mode is FPS1, which is designed for FPS games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen.
3. If you want to switch to your game mode at any time, go to Picture Advanced and Picture Mode, and select the game mode you saved in Step 2. Your preferred display settings will be applied all at once. BenQ offers more optimized game modes on the website. If you prefer to use these settings, refer to Downloading more game modes using Game Mode Loader (XL2411 only) on page 34.
2. Adjust the value. • If one of the custom keys is preset for Smart Scaling, you can press the custom key and adjust the value directly. • Your display may become unstable temporarily when being resized. This is a normal phenomenon and should not be considered as manufacturing defect. • For more information on Smart Scaling, go to Smart Scaling on page 44. Using Instant Mode While playing games, you can diminish the input lag by activating Instant Mode. 1. Go to Picture and Instant Mode. 2. Select On.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select Menu to enter the main menu. See Basic menu operation on page 29 for details. Order of menu items may vary depending on the purchased model. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out.
Display menu (XL2411 only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Auto Adjustment Picture H.Position Picture Advanced V.
Item Pixel Clock Function Range Adjusts the pixel clock frequency timing to 0 to 100 synchronize with the analog input video signal. See also: Picture optimization (XL2411 only) on page 33. Not applicable to a digital input signal. Phase Adjusts the pixel clock phase timing to synchronize 0 to 63 with the analog input video signal. See also: Picture optimization (XL2411 only) on page 33. Not applicable to a digital input signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Low Blue Light Function Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. Range 0 ~ 10 The higher the value is, the more blue light has been decreased. Black eQualizer Brings out the dark shades by increasing the brightness without changing those of the light shades. 0 ~ 20 If the image is too bright or barely contains any dark shades, adjusting the value of Black eQualizer may not show much change to the image.
Item Function Range Reset Color Resets the custom color settings to the factory defaults. • YES • NO AMA Improves the gray level response time of the LCD panel. • OFF • High • Premium Instant Mode Adjusts the image processing to diminish input lag. You can • ON have a real-time experience while playing games. • OFF To optimize the picture quality, disable Instant Mode if the source is interlaced video. To check the resolution of the video source, go to System and Information on the monitor.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Gamer1 Range Applies customized display settings. Gamer2 Gamer3 For details on setting up a game mode, see Setting up your own game mode on page 33. Movie For viewing videos. Photo For viewing still images. sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. Eco For saving electricity with low power consumption by providing minimum brightness for all running programs. Standard For basic PC application.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Item Color Format (XL2411 only) Function Range Determines the color space (RGB or YUV) based on the detected video signal. You might need to manually set the Color Format if colors shown on the monitor screen do not display properly. If the input source is HDMI, color format is not selectable. In other words, Color Format is automatically set depending on the input video source. HDMI RGB PC Range RGB • For D-Sub (VGA) input source from PC. • For DVI input source.
Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Picture Gamer 1 Picture Advanced Gamer 2 Save Settings Gamer 3 Audio System 1. Select Menu from the hot key menu. 2.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Picture Volume Picture Advanced Mute Save Settings Buzzer 50 Audio System 1. Select Menu from the hot key menu. 2. Use 3. Select 4.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 • 한국어 • Display Time Adjusts the display time of the OSD menu.
Item Function Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2. 2 Custom Key Sets the function to be accessed by custom key 3. 3 Range • Picture mode • Display Mode • Smart Scaling • Brightness • Contrast • Smart Focus • Volume • Mute • Black eQualizer • Input • Low Blue Light • Blur Reduction • Color Vibrance (XL2411P only) Auto Power Off Sets the time to power off the monitor automatically in power saving mode.
Item Information Function Displays the current monitor property settings. Range • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory • YES default values.
Troubleshooting Frequently asked questions (FAQ) Imaging The image has a faulty coloration. • The default Picture Mode is FPS1, which is designed for FPS games. If you prefer other picture modes, go to Picture and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults.
You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 44 for details. The image is displaced in one direction.
Audio No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.
