SW Series LCD Monitor User Manual
Copyright Copyright © 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
• The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before cleaning.
Table of Contents Copyright ...................................................................................................................................... 2 Getting started ............................................................................................................................. 6 Getting to know your monitor ................................................................................................ 8 Front view ................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI (Optional accessory) Video Cable: DVI-DL USB Cable Shading hood (Optional. Sold separately. Visit BenQ website for information on SH240.) Lt Rt L2 R2 L1 R1 • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice.
Getting to know your monitor Front view 1. Color Mode HotKey 2. Control buttons 3. Power button 1 2 3 Back view 13 12 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 4 5 6 7 8 9 10 11 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11 - 13.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. • The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link "Adjusting the Screen Resolution" for more information.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. 1 2 Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). Gently attempt to pull them back apart to check that they have properly engaged. 1 2 Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. After the monitor and the computer are powered on, if the image is not displayed, disconnect the DP cable. Connect the monitor to any video source other than DP first.
Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. 5. Connect the memory card. Insert an SD or MMC memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: •SD / SDHC / SDXC •MMC 6. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor.
Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
And then detach the base from the stand.
Installing shading hood (optional) The compatible shading hood is SH240, which is sold separately. Visit BenQ website for more information. To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood (provided or purchased separately, depending on the product supplied for your region). • Please be careful to prevent damage to the shading hood and the monitor.
3. Attach to the right side of the monitor. 2 Align the hooks on the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 1 4. Install the left hoods. Lt Align the arrow on plate (Lt) with the one on plate (L2) and attach them together. Slide plate (Lt) to the end as illustrated. L2 5. Attach to the left side of the monitor.
7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master Element) to complete the installation and calibration process. Portrait installation Plates required for portrait installation: Lt L1 L2 R2 R1 Rt top plate 1. Prepare for the shading hood installation.
3. Attach to the right side of the monitor. 2 Align the hooks on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to fix it firmly. 1 4. Install the left hoods. Align the arrow on plate (L1) with the one on plate (L2) and attach them together. Slide plate (L2) to the end as illustrated. Lt L1 L2 Align the arrow on plate (Lt) with the one on plate (L1) and attach them together.
7. If you intend to calibrate the display’s color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master Element) to complete the installation and calibration process.
Adjusting the monitor height Adjust the screen height as illustrated. Excessive force on the display is prohibited. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor Rotate the monitor before installing the shading hood. See Portrait installation on page 19 for more information. 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. Avoid finger pressure on the screen surface.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •Install your monitor and monitor mounting kit on a wall with flat surface. •Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 32 Name 2 3 Description 1. Color Mode HotKey Accesses Color Mode menu for quick adjustment. 2. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 3. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. Some of the controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu.
4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 38 for details on the menu options. No. OSD in hot key menu OSD icon in main menu Color Mode Function • Press to access the Color Mode HotKey menu. See Working with the Color Mode HotKey on page 35. • Press and hold for 5 seconds to customize the Color Mode HotKey. To change settings, see Customizing the Color Mode HotKey on page 35.
Working with the Color Mode HotKey The Color Mode HotKey ( 1. Press the ) provides quick access to adjust the Color Mode. key to bring up the pre-defined Color Mode HotKey menu. 2. Keep pressing the key to cycle through the 3 options to the preferred one. Wait for 3 seconds to confirm the selection. Color Mode HotKey Adobe RGB sRGB B+W Customizing the Color Mode HotKey All the pre-defined items on the Color Mode HotKey menu can be changed. 1. Press and hold the menu.
5. Follow the above procedures to customize other options on the Color Mode HotKey menu. Color Mode HotKey Setting Adobe RGB Adobe RGB sRGB sRGB B+W B+W Rec. 709 DCI-P3 DICOM Darkroom Calibration 1 Alternatively, you can customize the Color Mode HotKey by selecting (Menu) > System > Color Mode HotKey. Mode: Adobe RGB Display AMA Adobe RGB Adobe RGB Color Adjustment Auto Power Off sRGB sRGB System Auto Pivot Darkroom B+W Resolution Notice Rec.
• Press the key. • Apply the standard color setting from Color Adjustment > Color Mode. • Change the display and color settings manually from the related OSD menus. Depending on the Color Mode you just set, the available options for color adjustment may vary. See Available menu options for each color mode on page 45 for more information. Once the adjustment is done, you can save the customized settings from Color Adjustment > Save Color Settings.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select main menu. See Basic menu operation on page 33 for details. (Menu) to access the Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Adobe RGB Display Input Color Adjustment Aspect Ratio System 1. Select 2. Use 3. Select 4. Use (Menu) from the hot key menu.
Item Aspect Ratio 40 Navigating the main menu Function This feature is provided to allow aspect ratios other than 16:10 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:10 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible. 1:1 Displays the input image in its native resolution without scaling.
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Adobe RGB Display Color Mode Color Adjustment Brightness System Contrast Brightness 80 Sharpness Color Temp.
Item Function Rec. 709 For better color matching representation with Standard Rec. 709. DCI-P3 For better color matching representation with Standard DCI-P3. DICOM For viewing DICOM images. It is recommended for displaying medical images. Range DICOM as the abbreviation of Digital Imaging and Communications in Medicine is a standard for handling, storing, printing, and transmitting medical images. Darkroom For image editing and viewing in a post-processing environment with a dim light.
Item Function Color Temp. 5000K 6500K 9300K Range Applies a color tint (cool or warm) to the image. Color temperature is measured in K (Kelvin) degrees. The display becomes reddish if the color temperature is low, and becomes bluish if the color temperature is high. Some color gradations may not be displayed well if this the setting has been adjusted. Gamma Custom Allows to adjust color temperature by 100K.
Item Saturation Function Adjusts the purity degree of colors. Some color gradations may not be displayed well if this the setting has been adjusted. Range •R •G •B •C •M •Y Black Level Adjusts the luminance of the dark areas in an image. 0~10 Save Color Settings Saves a new set of customized color settings. • Custom Mode 1 • Custom Mode 2 Reset Color 44 Navigating the main menu Resets the custom color settings to the factory defaults.
Available menu options for each color mode Depending on the Color Mode you just set, the available options for color adjustment may vary. Color modes and the available display options are as follows: SW240 Settings Color Mode Brightness Contrast Sharpness Color Temp. Gamma Color Gamut Hue Saturation Black Level Adobe RGB V V V 5000K / 6500K 2.2 Adobe RGB N/A N/A V sRGB V V V 5000K / 6500K 2.2 sRGB N/A N/A V B+W (*) V V V N/A N/A N/A N/A N/A N/A Rec.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Adobe RGB Display OSD Settings Language 5 sec. Color Adjustment CAL. Reminder Display Time 10 sec. System OSD Key Bri. OSD Lock 15 sec.
Item OSD Settings Function Range Language Sets the OSD menu language. • English • Français • Deutsch • Italiano • Español • Polski • Česky • Magyar • Română • Nederlands • Русский • Svenska The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region. • Português • •日本語 • 한국어 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. • 5 sec. • 10 sec. • 15 sec. • 20 sec. • 25 sec. • 30 sec.
Item Function Range DP Selects an appropriate DP standard for data transmission. • 1.1 • 1.2 Audio Volume Adjusts the audio volume. 0~100 Mute Mutes the audio input. • ON • OFF AMA Improves the gray level response time of the LCD panel. • ON • OFF Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF • 10 min. • 20 min. • 30 min. Auto Pivot Sets to rotate the OSD menu with the monitor.
Item DDC/CI Function Range Allows the monitor settings to be set through the software on the PC. • ON • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. Information Displays the current monitor property settings.
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for the test.
The image is displaced in one direction. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.