PD Series LCD Monitor User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................6 Getting to know your monitor ................................................................................................8 Front view....................................................................
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Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable Hotkey Puck • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3. Power button 1 2 3 Back view 4. Hotkey Puck socket 5. USB 3.0 ports (downstream; connecting to USB devices) 6. USB 3.0 port (upstream 2; connecting to the PC) 7. USB 3.0 port (upstream 1; connecting to the PC) 8. Audio Line In 9. Cable management hole 10. AC power input jack 11. AC power switch 12.
PD3200Q 13 14 15 16 13. 14. 15. 16. 17. 18. DVI-D socket HDMI socket DisplayPort socket Mini DisplayPort socket SD card slot USB 3.0 ports (downstream; connecting to USB devices) 19. Headphone jack 20. Quick release button 17 18 19 20 PD3200U 14 15 16 17 18 19 20 • Depending on the product specifications, the supported resolution and timing may vary. • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 13 - 16. PD3200Q PC/Notebook SD card USB peripherals (USB 3.0) Speakers USB peripherals (USB 3.
PD3200U PC/Notebook SD card USB peripherals (USB 3.0) Speakers USB peripherals (USB 3.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. • The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link "Adjusting the Screen Resolution" for more information. 1.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. 3 1 2 Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). 2 1 Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. After the monitor is powered on, if the image is not displayed, disconnect the cable. Go to System and DisplayPort on the OSD menu of the monitor and change the setting from 1.
You may connect headphones to the headphone jack found on the back side of the monitor. 4. Connect USB devices. TUO-FIDP TUO-FIDS TUO VT Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. Or 5.
6. Connect the Hotkey Puck to the monitor. Connect the Hotkey Puck to the mini USB port (exclusively for Hotkey Puck connection) on the rear of the monitor. And place the Hotkey Puck on the monitor stand or to another desired place as illustrated. For more information on Hotkey Puck, see Hotkey Puck on page 31. 7. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 8.
Switch the AC power switch next to the AC power input jack to ON. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 24 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the Display Pilot Software (downloaded from www.BenQ.com), and check Auto Pivot to set the display to rotate with the monitor automatically. Alternatively, right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •Install your monitor and monitor mounting kit on a wall with flat surface. •Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.
Hotkey Puck Apart from the control keys, Hotkey Puck also provides a quick way to control and access the OSD menus. You need to connect the Hotkey Puck to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck to the monitor. on page 16. 1 2 3 4 5 6 No. 1. Name Controller Key 1 Description • Press to switch to sRGB (Picture Mode). • Press and hold for 5 seconds to bring up a list of options, select another feature of setup menu by pressing confirm with 2.
No. 5. Name Description Navigation buttons • : For Up/Increase adjustment. ( • : For Down/Decrease adjustment. • : Enters sub menus. • : Returns to the previous menu. / / / ) 6. OK key ( ) • Activates the hot key menu. • Selects menu items. Hotkey Puck is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. Alternatively, press the key on the Hotkey Puck. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 34. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Volume. To change the default settings, see Customizing the hot keys on page 34. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
4. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Apart from the control keys on the monitor, the controller key 1/2/3 on the Hotkey Puck works as hot keys as well. Press and hold one of the controller key (1/2/3) for 5 seconds to bring up a list of options, select another feature of setup menu by pressing or , and confirm with . Alternatively, go to System > Controller Key 1/2/3 for settings.
Working with two computers and one monitor 1. Establish cable connection as instructed in Connect the PC video cable on page 13. 1. Select an input source. 2. Select KVM switch. Video cable Video cable PC 1 / PC 2 PC 1 PC 2 Working with two computers and two monitors Video cable Video cable PC 1 PC 2 PC 1 PC 2 USB cable (type A to type B) 1. Establish cable connection as instructed in Connect the PC video cable on page 13. 2. Select KVM switch. Working in PBP mode (selected models only) 1.
Refer to the following table to find your main source and its supporting second sources. Inputs Main source HDMI 1 HDMI 2 DP Mini DP HDMI 1 Possible second sources HDMI 2 DP V V V V V V V V Mini DP V V V V Working with DualView DualView helps improve your image editing efficiency by showing an image of two different picture modes side-by-side. 1. Select one picture mode from Picture Advanced > Picture Mode. 2. Go to Picture Advanced > DualView > ON.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys or the menu. Select details. key on the Hotkey Puck to bring up the hot key (Menu) to access the main menu. See Basic menu operation on page 33 for Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Range Mode Sets the PIP or PBP mode. • PIP PIP: the Picture-in-Picture (PIP) mode • PBP displays the main video source on the screen while the second source in an inset window. • OFF PBP: Allows to display images from two different video sources side-by-side. OFF: Disables PIP/PBP mode. PIP/PBP source Sets the second video source for the PIP/PBP • HDMI 1 mode. • HDMI 2 • DisplayPort • Mini DisplayPort SWAP Videos from the main and the second sources are swapped on the screen.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Gamma Function Adjusts the tone luminance. The default value is 3 (the standard value for Windows). Range •1 •2 •3 •4 •5 Color Normal Temperature Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Picture Mode Rec.
Item Function Range Animation Enhances the contrast of the dark shades so you 0 ~ 10 could work on the details easily when making an animation. Standard For basic PC application. Low Blue Light Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode. Multimedia For viewing multimedia files. DualView -30% Web Surfing For web surfing.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Overscan Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Select 92 50 Audio KVM Switch System Ergonomics Eco 1. Select 2.
KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Select 92 50 Audio KVM Switch System Ergonomics Eco 1. Select 2. Use 3.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 sec. Picture Custom Key 1 Display Time 10 sec. Picture Advanced Custom Key 2 OSD Lock 15 sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 •简体中文 • Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range Custom Key Sets the function to be accessed by custom key 1. 1 • Picture Mode • Input Custom Key Sets the function to be accessed by custom key 2. 2 • DisplayPort Custom Key Sets the function to be accessed by custom key 3. 3 • Mini DisplayPort • HDMI (PD3200Q only) • HDMI1 (PD3200U only) • HDMI2 (PD3200U only) • Rec.
Item Function Range Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • 10min. • 20min. • 30min.
Item Function Controller Key 1 Sets the feature or setup menu to be accessed by Controller Key 1. Controller Key 2 Sets the feature or setup menu to be accessed by Controller Key 2. Controller Key 3 Sets the feature or setup menu to be accessed by Controller Key 3. Range • Picture Mode • Input • DisplayPort • Mini DisplayPort • HDMI (PD3200Q only) • HDMI1 (PD3200U only) • HDMI2 (PD3200U only) • Rec.
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Eye Protect ON Picture Eye Protect meter OFF Picture Advanced Smart Reminder Audio Time Interval (min.
Item Function Eye Protect Meter Sets to display the light condition around the monitor on the screen. Smart Reminder Decides to display the pop-up message that reminds you to • ON rest your eyes. • OFF Time interval (min.) Sets the interval of the reminder message. • ON Duration (sec.) Sets the time the reminder message lasts on the screen. • OFF • 20 • 40 • 60 • 80 • 100 Alternatively, when the reminder message is displayed, press any key except the power button to hide the message.
Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display ECO Sensor ON Picture ECO Sensor Meter OFF Picture Advanced Sensor Range Audio KVM Switch System Ergonomics Eco 1. Select 2.
Item Function ECO Sensor Sets to display the countdown to turn off the monitor. Meter Sensor Range 56 Decides how far the sensor can detect.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution. Pixel errors can be seen.
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. The image is distorted, flashes or flickers. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.
The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor. Please check: • If you have removed the sensor protection sticker. • If the Eye Protect function is set to ON. Check Ergonomics > Eye Protect. • If there are any obstacles in front of the sensor that keep the sensor from detecting the light properly. • If there are any objects or clothing in bright colors in front of the sensor.
