DVY32 Video Conference Camera User Manual
Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes. Copyright Copyright 2021 BenQ Corporation. All rights reserved.
Table of Contents Important notices ................................................................ 4 Application instructions ................................................................. 4 Electric safety.................................................................................... 4 Transport caution............................................................................ 4 Careful installation...........................................................................
Important notices Important notices This manual briefly introduces the camera functions, installation, and operations. Please read carefully before application. Application instructions To prevent damages to this camera or any products connected to it, this product can only be used within the specified range: 1. Do not expose the camera to rain or moisture. 2. This product contains no parts which can be maintained by users themselves.
Package contents 5 Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Camera Remote control USB cable Privacy Cover Quick start guide • Before discarding the package, check that you haven't left any accessories inside the box. • Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.
Features Features This product is a new 4K ePTZ video conference camera. It is built with AI functions, which can automatically frame all people in the meeting and center them in the scene. It also has ideal functions and superior performance, adopting advanced ISP processing algorithms so as to provide vivid images with evenly clear brightness, strong color layering, high resolution, and fantastic color rendition.
Installation instructions 7 Installation instructions Product interface 1 2 3 4 1 5 7 6 No. Name 1 Omni-Directional microphones for audio input 2 LED for indicating when the camera is activated 3 Lens (fixed focus) 4 IR sensor for remote control 5 Screw hole for tripod 6 Mounting and locating hole 7 Flexible clip/base 8 USB 3.
Installation instructions Camera operation 1. Fix the product on top of the display, place it directly on a desktop, or install it on a tripod or mount. 2. The tilt angle of the camera mount should be less than 85 degrees. 85° 3. Connect the camera via the USB cable to the display, video conference terminal, or other USB input device, log in the video conference software, and select a video device to have image output.
Installation instructions 9 Using the privacy cover 1. Flip up the cap of the privacy cover. 2. Lean the privacy cover slightly forward on the front of the camera and make sure that the cap is lined up with the camera lens. 3. Push the privacy cover onto the top side of the camera to make sure that the indent on the cover fits properly on the camera. Once the privacy cover is installed on the camera, do not attempt to shift it to the right or left. This may scratch the surface of the camera.
Application instructions Application instructions Remote control 1 Remote Control Indicator LED Lights up anytime a button is pressed. 1 2 Disable Camera Key Disables/Enables video from the camera. 3 2 7 4 3 8 4 5 Zoom In/Out Key Press to zoom in or out on a specific scene Mute Key Mutes/Unmutes the microphone on the camera. 7 6 Preset Camera View Keys 1 / 2 / 3 • Press a key to have the camera switch to the view that has been preset for the respective key.
Application instructions 11 Menu settings Main Menu Press the menu key on the remote control to display the camera’s OSD settings menu, and then use the arrow and OK keys to navigate and select submenus or items. The sections below will detail the available settings in each submenu.
Application instructions Preset Setting Set Call Descriptions Sets the current zoom in/out position as preset setup. Select a value from 1 -10. Recalls the preset position. Select a value from 1 -10.
Application instructions 13 Setup Setting Auto Framing Image Style OSD Flip-H Dual Stream USB Mode Descriptions • Enables the facial detection algorithm automatically adjust the zoom level according to the number of people in the meeting as well as centering them within the frame. The options include: ON / OFF • When set to ON you can also set the level of sensitivity of the algorithm. Changes the look of the image to preset styles.
Application instructions Exposure: Setting Mode EV BLC Flicker Gain Limit DRC (Dynamic Range Correction) Shutter Gain Descriptions Configures the exposure to preset modes based on the settings listed below. The options include: Auto / Manual / SAE / Bright. Enables/Disables the exposure value for the image (only available in Auto mode). The options include: ON / OFF Activates a backlight for the image (only available in Auto mode).
Application instructions Color: Name WB Mode RG Tuning BG Tuning Saturation Hue AWB Sensitivity Color Temp Descriptions Configures the white balance setting to preset modes based on the settings listed below. The options include: Auto / Manual / One Push / VAR Adjusts the amount of red in the image (only available in Auto or Manual mode). Select a value from -10 to 10 (by intervals of 1). Adjusts the amount of blue in the image (only available in Auto or Manual mode).
Application instructions Image: Name Brightness Contrast Sharpness Flip-H Flip-V B&W Mode Gamma Low-Light Mode Descriptions Adjusts the brightness level for the image. Select a value from 0 - 100 (by intervals of 1). Adjusts the contrast level (the difference between dark and light colors) for the image. Select a value from 0 - 100 (by intervals of 1). Adjusts the sharpness level (the distinctness between different tones or colors) for the image. Select a value from 0 - 15 (by intervals of 1).
Application instructions Noise Reduction: Name NR-2D NR-3D Descriptions Disables or adjusts the level of 2D noise reduction. The options include: OFF or a value from 1 to 7 (by intervals of 1). Disables or adjusts the level of 3D noise reduction. The options include: OFF or a value from 1 to 8 (by intervals of 1).
Application instructions Version This menu displays the version number for the camera. Restore Default Select YES for this option and press OK to restore the camera’s settings to their default values.
Appendix A: The Optional Wall Mount 19 Appendix A: The Optional Wall Mount If you purchase an optional wall mount, first open the package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Mount 1/4-20 screw (for Camera) Bracket stopper M6 screw anchor x 4 Nut and washer x 4 • Before discarding the package, check that you haven't left any accessories inside the box. • Dispose of packaging materials wisely. You can recycle the cardboard carton.
Appendix A: The Optional Wall Mount Installing the wall mount To install the wall mount: 1. Choose the location on the wall for the mount and then mark the four screw anchor installation points on the wall. The screw holes on the mount for the measure 100mm x 50mm. 2. Install the four screw anchors into the wall at the marked points. 3. Install the mount onto the screw anchors. 4. Install the bracket stopper onto the top side of the wall mount.
Appendix A: The Optional Wall Mount 5. Secure the wall mount onto the wall with the four sets of nuts and washers. 6. Install the camera onto the wall mount so that the bracket stopper on the mount fits into the tripod screw hole on the camera, and then secure the camera by screwing the 1/4-20 screw into the camera’s mounting hole.
Appendix B: The Optional Display Mount Appendix B: The Optional Display Mount If you purchase an optional display mount, first open the package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Mount Bracket stopper Rubber washer x 4 Cape screw x 2 Anti-skid nut x 2 Metal washer x 2 1/4 screw (for camera) • Before discarding the package, check that you haven't left any accessories inside the box. • Dispose of packaging materials wisely.
Appendix B: The Optional Display Mount Installing the display mount on a display To install the display mount directly on a display: 1. Flip open the neck of the mount. 2. Rotate the legs of the mount outward. 3. Install the bracket stopper onto the mount. 3 1 2 4. Align the mount to the location you want it to be on the display and then lower it onto the display. 5. If necessary further rotate the legs of the mount so that the openings on the legs align with the screw holes on the rear of the display.
Appendix B: The Optional Display Mount 7. Install the camera onto the wall mount so that the bracket stopper on the mount fits into the tripod screw hole on the camera, and then secure the camera by screwing the 1/4-20 screw into the camera’s mounting hole.
Appendix B: The Optional Display Mount 25 Installing the display mount on a display with a VESA mount To install the display mount a display with a VESA mount: 1. Flip open the neck of the mount. 2. Rotate the legs of the mount outward. 3. Install the bracket stopper onto the mount. 3 1 2 4. Align the mount to the location you want it to be on the display and then lower it onto the display so that the legs are in between the rear of the display and the VESA mount. 5.
Appendix B: The Optional Display Mount 3 3 7. Install the camera onto the wall mount so that the bracket stopper on the mount fits into the tripod screw hole on the camera, and then secure the camera by screwing the 1/4-20 screw into the camera’s mounting hole.
Product information 27 Product information Specifications Item Sensor Effective Pixels Field of View DNR SNR Microphone Pickup Range Echo Cancellation Output Compression Format Input Voltage Input Current Power Consumption Operating Systems Windows 7, 8.1, or 10, Linux, ChromeTM OS*, macOSTM 10.10 and higher Zoom Pan / Tilt Focus Lens Type Low Light Performance Auto Framing Preset position Backlight contrast Exposure Video adjustments Audio Video Power Compatibility Dimensions DVY32 4K UHD 8.
Product information Item Package Contents Included Specifcations DVY32 • 4K UHD conference cam • Remote control • USB 3.
Product information 29 Dimensions 02817,1* 6&5(: +2/( [ PP Unit: mm
Maintenance and troubleshooting Maintenance and troubleshooting Maintenance 1. Please disconnect the camera if it is not used for a long time. 2. Use soft cloth or tissue to clean the camera cover. 3. Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image. Troubleshooting 1.
