User guide

ManualsBrandsBell ManualsTV ReceiverEXPRESSVU 4700

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LIMITED WARRANTY FOR EQUIPMENT

This Limited Warranty is a legal document. Keep it in a safe place.

This refers to the limited warranty offered by EchoStar Communications

Corporation for your Bell ExpressVu - compatible system only. For

warranties related to the Bell ExpressVu Service, please see your

Residential Customer Service Agreement.

WHAT THE WARRANTY COVERS

This warranty extends only to the original user of the equipment and is limited to the

purchase price of each part. EchoStar Communications Corporation and its affiliated

companies (“EchoStar”) warrant this Bell ExpressVu-compatible system against defects

in materials or workmanship as follows:

• LABOR: For a period of ninety (90) days from the original date of purchase, if we

determine that the equipment is defective subject to the limitations of this warranty,

it will be replaced at no charge for labor. We warrant any such work done

against defects in materials or workmanship for the remaining portion of the original

warranty period.

• PARTS: For a period of one (1) year from the original date of purchase, We

will supply, at no charge, new or remanufactured parts in exchange for parts

determined to be defective subject to the limitations of this warranty. We warrant

any such replacement parts against defects in materials or workmanship for the

remaining part of the original warranty period. Note: “Parts” means items included

in this package, which may include the antenna assembly, receiver, LNBF, remote

control, or antenna mounting hardware. It does not include other parts purchased

separately.

WHAT THE WARRANTY DOES NOT COVER

• This warranty does not cover replacement of lost or damaged Smart Cards.

• This warranty does not cover installation of the Bell ExpressVu system. If applicable,

such installation will be warranted under a separate installation agreement.

• This warranty does not cover consumer instruction, physical setup or adjustment of

any consumer electronic devices, remote control batteries, signal reception problems,

loss of use of the system, or unused programming charges due to system malfunction.

Appendix A

Summary of content (14 pages)

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Appendix A LIMITED WARRANTY FOR EQUIPMENT This Limited Warranty is a legal document. Keep it in a safe place. This refers to the limited warranty offered by EchoStar Communications Corporation for your Bell ExpressVu - compatible system only. For warranties related to the Bell ExpressVu Service, please see your Residential Customer Service Agreement. WHAT THE WARRANTY COVERS This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
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User Guide • This warranty does not cover cosmetic damage, damage due to lightning, electrical or telephone line surges, fire, flood, or other acts of God, accident, misuse, abuse, repair or alteration by other than authorized factory service, use of accessories not recommended by the receiver manufacturer, negligence, commercial or institutional use, or improper or neglected maintenance.
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Appendix A Limited Warranty IF YOU NEED ASSISTANCE 1. Call Bell ExpressVu Customer Service Call Centre at 1-888-SKY-DISH. Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the Important System Information menu to find these numbers. 2. A Bell ExpressVu Customer Service Call Centre Representative will assist you. The Representative will attempt to troubleshoot any problem you may be having.
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Appendix B RESIDENTIAL CUSTOMER SERVICE AGREEMENT Welcome as a Subscriber to the Bell ExpressVu Service. This document contains the terms and conditions under which Bell ExpressVu Inc. is willing to provide its direct-tohome (“DTH”) television and audio broadcasting services to each of its residential customers through the Bell ExpressVu broadcast service. If this document is difficult for you to read, a large print version is available upon request. 1.
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Appendix B Residential Customer Service Agreement 3. General information about our Terms and Conditions The policies and practices reflected in this document are used when providing you with Services. We will continue to review our policies and practices as part of our commitment to improve the quality of services we provide.
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User Guide (c) Minimum level of Service required As a condition of our furnishing Services to you including, without limitation, pay-perview and “a la carte” programming, we may require that you purchase and maintain a minimum level of Services. Currently, in order to maintain an active account, every Subscriber must subscribe to either one of the “Starters” or the “L’entrée à la française” package.
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Appendix B Residential Customer Service Agreement 5. Rates, Fees and Charges (a) Introduction Rates, fees and charges are charged according to this Agreement. These rates, fees and charges are subject to change, but we will provide you with notice of any change. Our rates for subscription and pay-per-view programming are available upon request from the Bell ExpressVu Customer Service Call Centre.
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User Guide (d) Termination of Service by Bell ExpressVu If you do not pay your bill within 30 days after the date when payment is required, or if you fail to comply with any of your obligations under this Agreement at any time, we have the right to disconnect your Services, in our sole discretion, and without notice or demand to you. When we disconnect your Services, we have the right to charge you a Deactivation Fee of $50.00.
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Appendix B Residential Customer Service Agreement (b) If you want to temporarily suspend your service You have the right to temporarily suspend your Services at any time simply by contacting the Bell ExpressVu Customer Service Call Centre, provided that your Services are suspended for a minimum period of 2 weeks, and not greater than six months. There is no charge for this service. However, upon reactivation, the minimum one month service requirement set out in Section 4(c) will apply.
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User Guide (b) Acknowledgement re: DTH Equipment YOU ACKNOWLEDGE YOUR DTH EQUIPMENT HAS BEEN ACQUIRED SEPARATELY AND APART FROM THIS AGREEMENT FOR THE PROVISION OF SERVICES. YOU ALSO ACKNOWLEDGE THAT BELL EXPRESSVU IS NOT THE MANUFACTURER, DISTRIBUTOR, INSTALLER OR RETAILER OF YOUR DTH EQUIPMENT, AND THEREFORE HAS NO LIABILITY WHATSOEVER FOR SUCH EQUIPMENT. ANY RIGHTS AND REMEDIES WITH RESPECT TO THE DTH EQUIPMENT MUST BE HANDLED DIRECTLY WITH THE MANUFACTURER, INSTALLER OR SUPPLIER OF SUCH EQUIPMENT.
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Appendix B Residential Customer Service Agreement 8. Miscellaneous Provisions (a) Applicable law This Agreement, including all matters relating to its validity, construction, performance and enforcement, shall be governed by applicable federal law, and the laws and regulations of the province where Service is provided. These terms and conditions are subject to amendment, modification or termination if required by such laws or regulations.
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C Appendix C STAY LEGAL It is against the law to receive subscription TV programming without paying for it. Remember – everyone pays more to support someone who pirates the signal. Section 10 of the Radiocommunication Act, R.S.C. 1985, c. R-2 as amended, makes it a federal offence to modify this receiver to enable it to receive encrypted (scrambled) television programming without payment of required subscriptions. Conviction can result in a fine of up to $25,000 and imprisonment for up to one year.
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Index A Favorites List 3-32 Creating or Modifying a Favorites List 3-31 Making a Favorites List Active 3-30 Using Favorites Lists 3-29 Front Panel 2-1 Front Panel, Receiver 2-1 Control Buttons 2-1 Power Light 2-1 Smart Card Slot 2-1 Activation Charges 1-7 Available Channels and Programs Displaying the Program Guide 3-20 Available Services 1-6 One-Time Services 1-7 Package Services 1-6 Subscription Services 1-6 B Back Panel, Receiver 2-2 Banner, Browse 2-8, 3-24 Banner, Program 3-23 Blacked-Out Program 4
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User Guide Menu Structure 2-4 Opening the Menus 3-15 Parental and System Locks 2-6 Program Guide 2-5 Selecting a Choice in a Menu List 3-18 System Setup 2-6 Theme Categories 2-5 Using the On-Screen Menus 3-15 O One-Time Services 1-7 Activation Charges 1-7 On-Screen Program Guide 2-5, 4-9 Opening the Menus 3-15 Ordering Your Programming 3-1 TV Set Out (RF of VHF) 4-4 Receiver Front Panel 2-1 Recording Programs 3-44 Remote Control Changing the Data Base Remote Address 3-9 Diagram of the Remote Control 2-3