Terra 400 / Oceana 400 Terra 400 User Manual (DRAFT)
Terra 400 & Oceana 400 Installation and User Manual Product name: Terra 400 & Oceana 400 Manual revision: 01 Part Number: USRMAN006801 Release date: March 2011 BEAM Communications Pty Ltd 8 Anzed Court, Mulgrave, Victoria, 3170, AUSTRALIA Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents or other rights of third parties, which may result from its use.
CONTENTS Terra/Oceana 400 Part Number 3 Contents 4 About BEAM Communications 5 Conventions in this Manual 6 Package Contents 7 Optional Accessories Other Resources Available Online Safety Inmarsat Transceiver Terra 400 and Oceana 400 RJ11/POTS Phone Use 13 Terra 400 & Oceana 400 LED status Installation Guidelines 14 Terra 400 & Oceana 400 LED status table Installation Procedure 15 8 Assuring Quality of Inmarsat Service Specification Summary 1) Inmarsat Antenna Connection Electrical
About BEAM Communications BEAM Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed on the Australian Stock Exchange, is a world leader in design, manufacture and distribution of specialised communications equipment for the Inmarsat Satellite Network. BEAM’s commitment to be at the forefront has continued to increase its share of the global satellite communications market. Its premium distribution network spans the world.
Conventions in this Manual These notes will appear throughout this manual and should be taken into consideration. Warning or Caution This symbol and associated text indicate a warning note providing information to prevent damage to equipment or personal injury. Note/Important/Tip Header This symbol and associated text indicate a note providing general operating information. Interference Header All wireless phones may get interference, which could affect performance.
Package Contents Optional Accessories Additional Information Check that your TR400 or OC400 package contains all of the following items: The following optional accessories are available for your TR400 or OC400 terminal For the latest in supporting software and documentation for FleetPhone please contact www.beamcommunications.
Safety Information IMPORTANT! Please read the following information carefully before installing and using the TR400/OC400. Failing to follow instructions may compromise the safety of the product and may result in personal injury and/or equipment damage. Please consult your supplier if you have any further questions. Refer to the appropriate section of this TR400/ OC400 Installation & User Manual for additional safety information. • • • 8 Store the system in a cool and dry area.
Safety - Inmarsat Transceiver Terra 400 and Oceana 400 The TR400/OC400 is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. • The TR400/OC400 has an in-built transceiver which is designed to be used with an external antenna. The antenna transmits RF energy. The antenna (fitted via an extension coaxial cable to the terminal) must be located more than > 55cm from the human body (person) when in operation.
Terra 400 and Oceana 400 FCC Information This equipment has been tested and found to comply with the limits for a Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Electronic Devices Other Medical Devices Posted Facilities Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Key Features Terra 400 & Oceana 400 TR400/OC400 is an intelligent basic terminal specifically designed for the Inmarsat network. TR400/OC400 enables you to use an RJ11/POTS connection with a standard corded, cordless or DECT handset. Alternatively, it can also be interfaced with a PABX system. Back Front TR400/OC400 Design • • • • High quality ABS Plastic Wall mounting Integrated antenna connections IP53 Rated (Rain proof enclosure) when mounted vertically.
Equipment Overview 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Installation Guidelines This guide outlines the process for installing the TR400/OC400 Terminal. This kit must not be used with any other device. • Only qualified personnel should install this communication equipment. • Ensure that the units are protected from dirt and moisture. • Select an area to mount components where there is no interference from other objects. • Ensure that each mounting surface is strong enough to support the component being mounted to prevent the component from loosening over time.
Installation Procedure Installing the TR400/OC400 Terminal The two external antenna connectors can be found in the cavity at the top of the TR400/ OC400 Terminal. There are two RF connections required, the Satellite TNC – Female Connector and GPS SMA-Female connector. 1. Refer to the antennas installation guide for antenna mounting and location requirements. 2. Connect the antenna cable labelled “GPS” to the antenna connector labelled “GPS” via the SMA connector 3.
2) SIM Installation If your Service Provider has not installed the SIM card for you, follow these steps to install. 1. 2. 3. Slide the tray guide of the SIM connector into the Open position. Turn power OFF to the Terminal. Failure to turn OFF can result in corruption of your SIM card memory. Release the SIM cover by unlatching the latch with your finger or thumb. The SIM Cover is shown highlighted below. 5. 6. 4.
3) Wall Mounting Orientation There are two mounting holes at the back of the terminal (as shown, shaded, in the below image). The distance (from centre to centre) between the mounting holes is 10 cm. You are required to use the included two mounting screws (as shown below) on the wall which will securely mount the terminal on the wall in a vertical position. ~4mm Optional through-wall Right angled adapters are optionally fitted to the external antenna connectors to allow routing of cables through a wall.
4) Rear Connector Bay 5) Connect RJ11/POTS Interface Any standard analogue POTS telephone (POTS = Plain Old Telephone Service) is supported by the TR400/OC400 Terminal. The Terminal supplies power to the analogue phone as well as ring, dial and busy tones. Route the telephone cabling (up to 600m) from the analogue phone. Mount the analogue phone if required, and plug the RJ11 cable into the TR400/OC400 RJ11 port. A. USB Data Port B. RJ11/POTS Port C.
6) USB Port Connection The TR400/OC400 terminal has a mini USB data port to enable upgrading of the firmware, advanced configuration, and data connection. DC Power Source Installation 1. 2. YELLOW RED BLACK 3. The DC power cable has three wires, RED, BLACK and YELLOW. The RED and BLACK wires are used for the power connection while the YELLOW 7) Connecting Power to the Terminal The TR400/OC400 terminal can be powered from the supplied AC Plug pack, or connect to an external 10-32V DC power source.
8) Configuration Settings The TR400/OC400 terminal is ready for you to make voice calls as soon as it is registered. But if required, your TR400/OC400 terminal allows advanced configuration to customise operation. This first step for configuration is to install the Beam USB driver. USB Driver Installation TR400/OC400 Terminal USB data port requires an interface driver to be installed on the user’s computer prior to undertaking data communication.
SIM PIN If your SIM Card requires activation, simply follow the instructions provided by your authorised Inmarsat Service Provider. Your SIM has a PIN which can be enabled to be entered each time the terminal is powered and registered. If you require to use the PIN for extra security then follow these steps during power-up to enter the SIM PIN and allow the unit to register on the network: 1. Turn ON power to the TR400/OC400 terminal. The Signal LED will flash RED. 2.
Operation Registration RJ11/POTS Phone Use 1. Mobile Originating 1. Lift the RJ11/POTS phone handset “OFFHOOK” and listen for the dial tone. The call LED will flash GREEN to indicate the RJ11/POTS is in use. 2. Dial (using the full country codes) on the RJ11/POTS telephone keypad. 3. Once the call is connected, the POTS STATUS LED will flash to indicate a call is in progress. 4. Place the RJ11/POTS phone handset “ON HOOK” to terminate the call. Mobile Terminating 1.
Terra 400 & Oceana 400 LED Status Terra 400 & Oceana 400 LED Status Table All LED status lists below exclude error states. 1 2 3 Oceana 400 1. 2. 3. Signal LED Call LED MSG LED GREEN RED YELLOW ON Good signal Registered No signal Registered Poor signal Registered FLASHING Good signal Not registered No Signal Not registered Poor signal Not registered ALTERNATING Alternating GREEN, YELLOW, RED. Error state entered. The Call and Message LED’s indicate the error code.
Error Codes Types of Tones on RJ11/POTS When the signal LED is cycling between GREEN, YELLOW, and RED: CALL LED MESSAGE LED DESCRIPTION/ERROR CODE TYPE OF TONE SOUND DESCRIPTION GREEN GREEN SIM PIN required Dial Tone Continuous tone Telephone ready for use Insert SIM card Progress Tone Continuous short beep, with 3 second interval Number has been dialled but call has yet to connect. Unavailable Tone Beeping tone (engaged) Phone is not registered, or no signal.
Assuring Quality of Inmarsat Service Inmarsat is committed to providing subscribers around the world with consistent, reliable, quality voice and data access all day, every day. The Inmarsat satellite system is monitored for call performance from numerous locations 24 hours a day, 7 days a week in order to achieve this. There are conditions that can compromise the quality of the service you may receive.
Specification Summary Transceiver Accessories Electrical & Environmental Specifications - TR400/OC400 Inmarsat-4 Satellite ISD932 IsatDock 6m SMA/TNC cable kit (Active) GMR-2+ Frequency Bands ISD933 IsatDock 13m SMA/TNC cable kit (Active) ISD934 IsatDock 18m SMA/TNC cable kit (Active) ISD935 IsatDock 31m SMA/TNC cable kit (Active) ISD938 IsatDock 40m SMA/TNC cable kit (Active) ISD936 IsatDock 10m SMA/TNC cable kit (Passive) ISD937 IsatDock 20m SMA/TNC cable kit (Passive) ISD939 IsatDock
Physical Dimensions - TR400/OC400 240mm 65mm 100mm 53mm 190mm 28
Trouble Shooting This chapter provides information to help you troubleshoot problems you may encounter while running the TR400/OC400. Q1 How do I know if my TR400/OC400 is registered on the Inmarsat network? A The signal LED on the terminal will change to GREEN or YELLOW when it is registered and able to make calls on the network. Q2 No power on TR400/OC400. A Check power is connected to the interface unit, and fuse ok. Ensure the Connector cable to the TR400/ OC400 is firmly fitted.
Beam Warranty Conditions BEAM Communications gives this express warranty (along 2. BEAM Communications does not warrant any 7.
BEAM Communications 8 Anzed Court, Mulgrave Victoria, 3170, AUSTRALIA Tel: +61 3 8588 4500 Fax: +61 3 9560 9055 www.beamcommunications.com PART #: USRMAN005801 Web: www.beamcommunications.com Info: info@beamcommunications.com Support: support@beamcommunications.
