User's Manual

Reset button
Charging contacts
SIM and SAM Cards Installation Method
SIM/SAM card slot
**Please make sure the SIM and SAM cards are facing down.**
SAM card slot
Index & Accessories (Fig.1)
SIM and SAM
card slots
Package Contents
Device x 1
Lanyard x 1
USB cable x 1
Quick start guide x 1
BACK
NFC Status Indicators
First LED ON
Ready for tapping card
LEDs ON in consecutive order
Reading card information
4 LEDs ON + “BEEP”
Card reading process
successfully completed
1100 2200 XXXX 5522
Member
Since
00
Valid
From
00/00
Valid
Thru
00/00
Cardholder Name
CREDIT CARD
1100 2200 XXXX 5522
Member
Since
00
Valid
From
00/00
Valid
Thru
00/00
Cardholder Name
CREDIT CARD
~BEEP~
“BEEP”
Transaction completed
First LED ashing
Standby mode
2 “BEEP”s
Error, please retry
~BEEP~
~BEEP~
~BEEP~
mPOS Solution Combining NFC,
Magstripe and EMV Chip and
Pin Card Reading Functions
WisePad™ 2
www.bbpos.com
Support Operating System:
iOS, Android, Windows Phone 8, MS Windows
NFC LED indicators
Power on / Setting,
up and down buttons
CLEAR button
ENTER button
Lanyard hole
For magstripe
card reading
with LED indicator
Micro USB port
for charging &
operation
Secure PIN pad
for PIN input
LCD display
CANCEL button
For EMV card reading
with LED indicator
Index & Accessories (Fig.1)
FRONT
For NFC card
reading
FCC Caution Statements:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
• Don’t immerse the device into water and place near washbasins or any
wet locations. Don’t spill any food or liquid on the device. Don’t
attempt to dry the device with external heat sources, such as
microwave or hair dryer.
• Don’t use any corrosive solvent or water to clean the device.
Recommend using dry cloth to clean the surface only.
• Don’t use any sharp tools to point the internal components or
connectors, doing which may lead to malfunction and void the
Warranty.
• Don’t try to disassemble the device to repair. Please contact your
dealer for repair and maintenance.
Caution: Any changes or modications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
End user must follow the specific operating instructions for satisfying RF exposure compliance. This
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For model WPC23:
The mobile device is designed to meet the requirements for exposure to radio waves established by
the Federal Communications Commission (USA). These requirements set a SAR limit of 4.0 W/kg
averaged over ten gram of tissue. The highest SAR value reported under this standard during product
certification for use in handheld is 3.345 W/kg.
For model WPC20 and WPC22:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. The mobile device is designed to meet the
requirements for exposure to radio waves established by the Federal Communications Commission
(USA). These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest
SAR value reported under this standard during product certification for use when properly worn on the
body is 1.011 W/kg. For body operation, this device has been tested and meets FCC RF exposure
guidelines when used with any accessory that contains no metal and that positions a minimum of
15mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure
guidelines.
Need Help?
E: [e-mail] | T: [phone]
Room 1903-04, 19/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong www.bbpos.com
©2017 BBPOS Limited. All rights reserved. BBPOS and WisePad™ are either trademark or registered trademarks of BBPOS
Limited. iOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark
of
Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other
trademarks and trade names are those of their respective owners. All details are subject to change without prior notice.
Revise v.6 / 20170407
Device cannot be paired
Problems Recommendations
Display turned o
automatically
Device lost the connection
with your smartphone or
tablet when the device is
auto-o.
Troubleshooting
• Please press & hold the power on/o button
to restart your device.
• Please check if you can nd the device’s “Serial
Number” (Shown on the back of device) in the
“Scanned Device List” of your smartphone or
tablet.
• The display may turn o after enter the “SLEEP
MODE” to save power. Please press and hold
the power on/o button to restart it.
• The device may be out of power, please use
the USB cable to recharge it, then retry.
• Please press and hold the power on/o button
to turn on the device again. The device will
automatically connect with your smartphone
or tablet again.
• The device may be at lower battery level,
please use the USB cable to recharge it, then
retry.
• Please ensure the device or smartphone/tablet
is within the reception range.
Device cannot read your card
successfully through NFC
reading
Device cannot read your
card successfully
Device has no response
• Please check if your card supports NFC
payment.
• Please ensure if your card is placed within 4cm
range on top of the NFC marking.
• Please take out your NFC payment card from
wallet or purse for payment to avoid any
interference.
• Please check if the device has power when
operating and ensure devices are connected.
• Please check if the application instructs to
swipe or insert card.
• Please ensure that there is no obstacle in the
card slots.
• Please check if the magstripe or chip of the
card is facing the right direction when swiping
or inserting card.
• Please ensure your phone/tablet is supported
model for this device’s operation.
• Please swipe or insert card with a more
constant speed.
• Please use a paper clip to press the reset
button at the back for reboot.
CAUTION & IMPORTANT NOTES
• Ensure to turn on the Bluetooth® function of your smartphone or
tablet before use.
• Please fully charge your WisePad™ 2 before use.
• Please ensure that you have chosen the desired “Pairing” method of
WisePad™ 2 before to start the connection process.
• Please ensure magstripe/EMV chip of the card is facing the right
direction when swiping or inserting card.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture,
shred, microwave, incinerate, paint, or insert foreign object into the
device. Doing any of which will void the Warranty.
LCD Message Details
WisePad™ 2 Message Description
BBPOS WisePad™ 2 opening screen
STANDBY Waiting for connection via Bluetooth®, WiFi or
GPRS network. WisePad™ 2 enters “SLEEP MODE”
if no operation for 5 minutes
BLUETOOTH ON Bluetooth® is turned on and pairing with
PAIRING NOW .... smartphone or tablet.
CONNECTING NETWORK .... Connecting to WiFi or GPRS network
PROCESSING Transaction is processing
INPUT PIN Remind to enter PIN
INCORRECT PIN Incorrect PIN input, please retry
COMPLETED Transaction is completed
CANCELLATION Transaction is cancelled
TERMINATE Transaction is terminated
DECLINED Transaction is declined
MSR SUCCESS Succeeds to swipe card
MSR FAIL Fails to swipe card
NO ICC No ICC card is inserted/detected
NO RESPONSE Time out message for no card is inserted or swiped
INSERT CARD Remind to insert ICC card
SWIPE CARD Remind to swipe magstripe card
NFC Remind to tap card
ACCEPTED Transaction is successful
POWER OFF? Conrm or decline to turn o the WisePad™ 2
Features & Functions • EMV/PBOC Chip card reader
(ISO 7816 Compliant Class A, B, C card)
• Triple track magnetic stripe card reader
• NFC Reader (EMV contactless, ISO 14443A/B)
• Secure PIN pad
LED indicator • Ready for magstripe card swiping - LED on
• Ready for ICC card insertion - LED on
NFC LED Indicator • Connecting with POS terminal - First LED ashing
• Ready for NFC Reading - First LED on
• Success Reading - 4 LEDs on in consecutive order
• Transaction Completed - One “BEEP” sound
• Errors - Two“BEEP” sound
• Power o - All LEDs o
Communication Interface mPOS mode - Bluetooth® 2.1, Micro USB;
Standalone mode - WiFi, GPRS (optional) /3G (optional)
Connectivity Dual SAM cards OR single SAM card &
single SIM card if with GPRS
Power & Battery Li-polymer battery, 3.7V, 750mAh
Charging Via micro USB or charging contacts
(Charging cradle optional)
Swipe Speed 15cm/sec - 100cm/sec
Support Operating Android 2.1 or above, iOS 6.0 or above,
Systems Windows Phone 8, MS Windows
Operating Temperature 0°C - 45°C (32°F – 113°F)
Operating Humidity Maximum 95%
Storage Temperature -20°C - 55°C (-4°F – 131°F)
Storage Humidity Maximum 95%
Dimensions 69.2 x 113.4 x 16.3 mm / 2.72 x 4.46 x 0.64 inch (approx.)
Weight 105 g / 3.7 oz (approx.)
Product Specications