CX-50 Model: C 5010S, R9861600D01C User guide ENABLING BRIGHT OUTCOMES
Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.
Copyright © All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise be recorded, transmitted or stored in a retrieval system without the prior written consent of Barco. Trademarks USB Type-CTM and USB-CTM are trademarks of USB Implementers Forum. Trademarks Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.
Barco ClickShare Product Specific End User License Agreement1 THIS PRODUCT SPECIFIC USER LICENSE AGREEMENT (EULA) TOGETHER WITH THE BARCO GENERAL EULA ATTACHED HERETO SET OUT THE TERMS OF USE OF THE SOFTWARE. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE OPENING OR DOWNLOADING AND USING THE SOFTWARE. DO NOT ACCEPT THE LICENSE, AND DO NOT INSTALL, DOWNLOAD, ACCESS, OR OTHERWISE COPY OR USE ALL OR ANY PORTION OF THE SOFTWARE UNLESS YOU CAN AGREE WITH ITS TERMS AS SET OUT IN THIS LICENSE AGREEMENT. 1.
• copyright notices and, as relevant, source code access conditions apply as set out in the Barco EULA attached hereto. Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA.
single user. Installation on a computing device that may be concurrently accessed by more than one user shall not constitute a permitted use and a separate license is required for each user connecting at the same time to a computing device on which the Software is being deployed. 2.2 License Type. The applicable license type, and your rights in time, deployment and usage, are further detailed in the Product Specific EULA (in the absence of which the scope shall be as set in article 2.1 hereof). 2.
3.2 Third Party Materials. The Software may contain or require the use of certain third party technology (whether proprietary or open source software), identified by Barco in the Documentation, readme file, thirdparty click-accept, on www. barco. com or elsewhere (the “Identified Components”).
6.2 Fair Use Monitor. You are informed and acknowledge that the Software includes technology which allows to remotely decrease (in part or in full) the functionality of the Software (the “Fair Use Monitor”). Such technology is an enabling tool and a material condition precedent for Barco to enter into this License Agreement. 6.3 Enforcement.
same to Barco or the appointed Barco reseller that sold or provided these to you. Barco may terminate this License Agreement, immediately or gradually in accordance with article 6 hereof, by informing you at any time if any user is in breach of any of the License Agreement's terms. 9.3 Consequences of Termination. All rights associated with the use of the Software and the acquisition of updates and upgrades cease once the License Agreement is terminated or expires.
Barco ClickShare Product Specific Privacy policy You are controller for personal data which are being processed via the Software. Therefore, you remain solely responsible for complying with all applicable data protection laws and for implementing and maintaining privacy protection and security measures (especially for components that you provide or control). Barco disclaims any liability in this regard.
PACKAGE VERSION SOURCE SITE bzip2 1.0.6 http://sources.buildroot.net c-ares 1.15.0 https://c-ares.haxx.se/download ca-certificates 20190110 http://snapshot.debian.org/archive/debian/20190513T145054Z/pool/main/c/cacertificates collectd 5.7.1 http://collectd.org/files crda 4,14 https://git.kernel.org/pub/scm/linux/kernel/git/mcgrof/crda.git/snapshot cryptsetup 2.0.6 https://cdn.kernel.org/pub/linux/utils/cryptsetup/v2.0 dbus 1.12.16 http://dbus.freedesktop.
PACKAGE VERSION SOURCE SITE gnupg2 2.2.12 https://gnupg.org/ftp/gcrypt/gnupg grub 2.02beta2 https://github.com/coreos/grub/releases gst1-libav 1.14.4 http://gstreamer.freedesktop.org/src/gst-libav gst1-pluginsbad 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-bad gst1-pluginsbase 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-base gst1-pluginsgood 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-good gst1-vaapi 1.14.4 https://gstreamer.freedesktop.
PACKAGE VERSION SOURCE SITE https://github.com/robclark/libdri2/archive/ 4f1eef3183df2b270c3d5cbef07343ee5127a6a4 libdri2 libdrm 2.4.97 http://dri.freedesktop.org/libdrm libedit 20180525-3.1 http://www.thrysoee.dk/editline libepoxy 1.5.2 http://ftp.gnome.org/pub/gnome/sources/libepoxy/1.5 libestr 0.1.10 http://libestr.adiscon.com/files/download libev 4.24 http://dist.schmorp.de/libev/Attic libevdev 1.6.0 http://www.freedesktop.org/software/libevdev libevent 2.1.8stable https://github.
PACKAGE VERSION SOURCE SITE libselinux 2.8 https://raw.githubusercontent.com/wiki/SELinuxProject/selinux/files/releases/ 20180524 libsepol 2.8 https://raw.githubusercontent.com/wiki/SELinuxProject/selinux/files/releases/ 20180524 libsha1 0.3 https://github.com/dottedmag/libsha1/archive/0.3 libsndfile 1.0.28 http://www.mega-nerd.com/libsndfile/files libtool 2.4.6 http://ftpmirror.gnu.org/libtool libusb 1.0.22 https://github.com/libusb/libusb/releases/download/v1.0.22 libusb-compat 0.1.
PACKAGE VERSION SOURCE SITE ncurses 6.1 http://ftpmirror.gnu.org/ncurses netcat 0.7.1 http://downloads.sourceforge.net/project/netcat/netcat/0.7.1 netsnmp 5,8 http://downloads.sourceforge.net/project/net-snmp/net-snmp/5.8 nodejs 8.15.1 http://nodejs.org/dist/v8.15.1 ntp 4.2.8p13 https://www.eecis.udel.edu/~ntp/ntp_spool/ntp4/ntp-4.2 openssl 1.0.2p http://www.openssl.org/source opkg 0.3.6 http://downloads.yoctoproject.org/releases/opkg opus 1.3.1 http://downloads.xiph.
PACKAGE VERSION SOURCE SITE qt5multimedia 5.12.2 https://download.qt.io/official_releases/qt/5.12/5.12.2/submodules qt5quickcontrols 5.12.2 https://download.qt.io/official_releases/qt/5.12/5.12.2/submodules qt5quickcontrols2 5.12.2 https://download.qt.io/official_releases/qt/5.12/5.12.2/submodules qt5serialport 5.12.2 https://download.qt.io/official_releases/qt/5.12/5.12.2/submodules qt5svg 5.12.2 https://download.qt.io/official_releases/qt/5.12/5.12.2/submodules qt5webchannel 5.12.
PACKAGE VERSION SOURCE SITE wirelessregdb 2018.09.07 http://kernel.org/pub/software/network/wireless-regdb wpa_ supplicant https://source.codeaurora.org/quic/la/platform/external/wpa_supplicant_8 xapp_ beforelight 1.0.5 http://xorg.freedesktop.org/releases/individual/app xapp_xauth 1.0.10 http://xorg.freedesktop.org/releases/individual/app xapp_xclock 1.0.7 http://xorg.freedesktop.org/releases/individual/app xapp_xinit 1.4.0 http://xorg.freedesktop.
PACKAGE VERSION SOURCE SITE xlib_libSM 1.2.3 http://xorg.freedesktop.org/releases/individual/lib xlib_libX11 1.6.7 http://xorg.freedesktop.org/releases/individual/lib xlib_libXau 1.0.8 http://xorg.freedesktop.org/releases/individual/lib xlib_libXaw 1.0.13 http://xorg.freedesktop.org/releases/individual/lib xlib_ libXcomposite 0.4.4 http://xorg.freedesktop.org/releases/individual/lib xlib_ libXcursor 1.1.15 http://xorg.freedesktop.org/releases/individual/lib xlib_ libXdamage 1.1.
PACKAGE VERSION SOURCE SITE xterm 327 http://invisible-mirror.net/archives/xterm xutil_utilmacros 1.19.2 http://xorg.freedesktop.org/releases/individual/util zip 30 ftp://ftp.info-zip.org/pub/infozip/src zlib 1.2.11 http://www.zlib.net body-parser 1.18.3 https://github.com/expressjs/body-parser bunyan 1.8.12 https://github.com/trentm/node-bunyan bunyanprettystream 0.1.3 https://github.com/trentm/node-bunyan bunyan-syslog 0.3.2 https://github.com/trentm/node-bunyan cors 2.8.
Federal Communication Commission Interference Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
2. To comply with RSS 102 RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. Base Unit IC: IC: 21559-R9861521 Button IC (model R9861600D01C): 21559-R9861600D01 IC Antenna statement Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. Utilisation à l'intérieur seulement La bande 5 150-5 250 MHz est réservés uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
Introduction 1 Overview • Versions of the product • About this guide • Symbols and fonts R5900095 /01 CX-50 23
Introduction 1.1 Versions of the product Regional versions Depending on the location where you buy the CX-50 product, the Base Unit and accessories are regionalized. By the time of release of this manual, 6 regional versions of CX-50 are available: • • • • • • EU US NA CN ZH RW The regional version of your CX-50 cannot be changed. That means that you cannot use it in another region. For more information on the regional variants, refer to the CX-50 Installation Guide.
Introduction Caution Warning Info, term definition. General info about the term Note: gives extra information about the described subject Tip: gives extra advice about the described subject Font overview • • • • Buttons are indicated in bold, e.g. OK. Menu items are indicated in italic. Step related notes, tips, warnings or cautions are printed in italic. Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon.
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Introduction to CX50 2 Overview • • • • About the CX-50 About the Base Unit About the Button Mobile Device Support R5900095 /01 CX-50 27
Introduction to CX-50 2.1 About the CX-50 CX-50 sets With the Conferencing Button, in seconds, you are automatically connected to cameras, mics, soundbars and any other AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-50 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively.
Introduction to CX-50 2.2 About the Base Unit Base Unit functionality The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display and the peripherals connected to the Base Unit (speakers, microphones, webcam and soundbar). Furthermore, it will send out the content from the camera and/or the speakerphone towards the Button. The Base Unit can be inside a cabinet in the meeting room, or put on the meeting room table or mounted on a wall.
Introduction to CX-50 LEDs behavior Explanation red blinking • an error occurred dark • deep standby/off Power button The button at the front of the Base Unit has a standby function once the Base unit is powered. • When the system is in normal operational mode, a push makes the system goes into a pre-defined standby mode. When the system is in standby, a push triggers the system to start up and it goes into normal operational mode. • 2.
Introduction to CX-50 LEDs behavior Explanation white ring filling up • • Button is plugged in the laptop and initializing. Button is updating/pairing green ring • pairing and software update is done. You can now unplug the Button from the Base Unit. spinning white circle • • Button is busy (no end time known). ClickShare App is setting up the connection with the Base Unit. white blinking • the Button is waiting for the user to start the ClickShare application.
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Getting started 3 Overview • • • • • • • • • • Activating the base unit Basic Use, with Button Basic Use, with ClickShare desktop app User Interface Extended desktop Share specific window Audio configuration Pairing Touch Back Room Dock R5900095 /01 CX-50 33
Getting started 3.1 Activating the base unit About power mode The Base Unit is powered via an external power adapter. Once connected, the Base Unit is automatically switched in standby mode. For more information about power connection, see CX-50's installation manual. Standby button 1. Push the button shortly. Image 3-1: Standby button When the Base Unit was on, it goes to standby. When the Base Unit was in standby, it starts up. 3.
Getting started The white ring on the Button is filling up. When totally filled up it goes to static white and is ready to share or it starts blinking to indicate that you have to start clickshare.exe on your computer. On your laptop a new drive appears. Different situations are possible now: • Nothing installed, LED ring fills up and starts flashing, indicating that the executable needs to be started by the user. Double-click the ClickShare application.
Getting started As second user can replace the current presenter with a long press on his Button. Quick access button For the moment only the About window pops up. New functionality will be added to this quick access button in the near future. 3.3 Basic Use, with ClickShare desktop app About the ClickShare desktop app With the ClickShare desktop app installed on your computer you can enter a meeting room and get on the screen in a few seconds.
Getting started Image 3-6: Enter passcode After having entered the passcode, the ClickShare desktop app will connect to the meeting room. Image 3-7: Prepare connection Image 3-8: Ready to share 3. Click the white circle to start sharing your content. When the sharing is started, the ClickShare desktop app will become partially invisible through an animation. A subtle red half circle remains visible on your screen.
Getting started Image 3-11 The context menu appears. 2. From the list, click the action you want to perform. 3.5 Extended desktop About extended desktop Depending on your selection, your primary screen or your extended screen will be captured and displayed via ClickShare. That extended screen can be a physical screen or a virtual screen. To use extended desktop, the extension pack is required. It can be downloaded from https://www.barco.com/en/product/clickshare-extension-pack.
Getting started 2 2 1 Image 3-14 PC with one extended screen connected. That extended screen will be captured and displayed on the meeting room display. 2 3 2 1 Image 3-15 PC with two extended screens connected. The first extended screen, screen 2 will always be captured and displayed on the meeting room display. How to select 1. Click on the menu icon of the Ready to share message. Image 3-16 The content menu opens. 2. Check the check box before Extended desktop. 3.
Getting started How to select 1. Click on the share specific window icon of the Ready to share message. Image 3-17 The different open windows on your screen can be selected. 2. Hoover your mouse over the window to share. That window becomes blue. 3. Click on that window to select. Only the selected window is shared on the meeting room display. 3.7 Audio configuration Audio configuration The connected user must control his own audio signal using the audio configuration of his computer.
Getting started Image 3-18: Audio setup 3.8 Pairing Pairing of the Buttons with the Base Unit To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. All Buttons will need to be updated and paired before use. In case you buy additional Buttons or when a Button should be assigned to another Base Unit, the Button needs to be paired (again). The Button software update runs in the background and will not impact users while using the system.
Getting started Image 3-19: Pair button The Base Unit LED is blinking while the Button LED fills up a circle. This means pairing is in progress. The Base Unit automatically checks whether the software of the Button is up to date. If not, the Base Unit updates the Button software. This may take more time. During the pairing and update process, a small status bar is displayed.
Getting started 3.10 Room Dock About Room Dock allows to create a wireless bridge for echo-cancelling speakphone and USB camera attached to the Base Unit. This allows the user to take advantage of the installed meeting room peripherals to have better audio and video conferencing using their typical videoconferencing tools like Skype or Zoom. The echo-cancelling speakerphone and USB camera is accessible to any user that has a Button plugged in.
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Troubleshooting 4 R5900095 /01 CX-50 45
Troubleshooting 4.1 Basic troubleshooting Problem solving In this chapter some problems that might occur while using CX-50 are listed. For each problem possible causes are given and a solution is proposed. If you cannot solve the problem yourself, please contact your local IT administrator. Generic issues Problem Cause Solution Your screen is not shown on the display when pressing the Button. Wrong input is selected on the display.
Troubleshooting Problem Cause Solution The display does not recognize or You or an administrator should is not able to display the Base Unit change the corresponding setting output resolution. via the web interface. After inserting the Button into your laptop, you cannot find the ClickShare drive. Some programs of Windows are not shown on the display. The Base Unit is in standby mode. Briefly push the standby button on the Base Unit or plug in a Button and run the ClickShare client software.
Troubleshooting Problem Cause Solution Windows tries to assign the ClickShare drive to an already reserved drive letter Use Microsoft Windows Disk Management to assign it to a free drive letter. Bad block on the mass storage Please re-pair the Button with the Base Unit to restore the flash Running 3rd party applications is blocked by IT Contact your IT responsible.
Troubleshooting Problem Cause Solution Laptop performance If the video performance is acceptable with a higher performing laptop, laptop performance might be the cause of bad video playback. To reduce the load on the laptop, you can: • Lower the resolution of the laptop screen • Use application sharing in the ClickShare app to only share a part of the screen. • Disable hardware acceleration for video. • Disable extended screen sharing Some programs of Windows are not shown on the display.
Troubleshooting Problem Cause ClickShare audio device is visible, Audio output of the Button is not but sound is coming out of my own selected. device or other audio device connected to my computer. ClickShare speaker is not selected as default device. 50 Solution In Windows, left click on the speaker icon and select the ClickShare Speaker. In Windows, right click on the speaker icon and select “Playback devices”.
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R5900095 /01 | 2019-09-17 Barco NV | Beneluxpark 21, 8500 Kortrijk, Belgium Registered office: Barco NV | President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.
