CX-20 Model: C 3010S, R9861600D01C User Guide ENABLING BRIGHT OUTCOMES
Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.
Copyright © All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise be recorded, transmitted or stored in a retrieval system without the prior written consent of Barco. Trademarks USB Type-CTM and USB-CTM are trademarks of USB Implementers Forum. Trademarks Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.
Barco ClickShare Product Specific End User License Agreement1 THIS PRODUCT SPECIFIC USER LICENSE AGREEMENT (EULA) TOGETHER WITH THE BARCO GENERAL EULA ATTACHED HERETO SET OUT THE TERMS OF USE OF THE SOFTWARE. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE OPENING OR DOWNLOADING AND USING THE SOFTWARE. DO NOT ACCEPT THE LICENSE, AND DO NOT INSTALL, DOWNLOAD, ACCESS, OR OTHERWISE COPY OR USE ALL OR ANY PORTION OF THE SOFTWARE UNLESS YOU CAN AGREE WITH ITS TERMS AS SET OUT IN THIS LICENSE AGREEMENT. 1.
• copyright notices and, as relevant, source code access conditions apply as set out in the Barco EULA attached hereto. Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA.
single user. Installation on a computing device that may be concurrently accessed by more than one user shall not constitute a permitted use and a separate license is required for each user connecting at the same time to a computing device on which the Software is being deployed. 2.2 License Type. The applicable license type, and your rights in time, deployment and usage, are further detailed in the Product Specific EULA (in the absence of which the scope shall be as set in article 2.1 hereof). 2.
3.2 Third Party Materials. The Software may contain or require the use of certain third party technology (whether proprietary or open source software), identified by Barco in the Documentation, readme file, thirdparty click-accept, on www. barco. com or elsewhere (the “Identified Components”).
6.2 Fair Use Monitor. You are informed and acknowledge that the Software includes technology which allows to remotely decrease (in part or in full) the functionality of the Software (the “Fair Use Monitor”). Such technology is an enabling tool and a material condition precedent for Barco to enter into this License Agreement. 6.3 Enforcement.
same to Barco or the appointed Barco reseller that sold or provided these to you. Barco may terminate this License Agreement, immediately or gradually in accordance with article 6 hereof, by informing you at any time if any user is in breach of any of the License Agreement's terms. 9.3 Consequences of Termination. All rights associated with the use of the Software and the acquisition of updates and upgrades cease once the License Agreement is terminated or expires.
Barco ClickShare Product Specific Privacy policy You are controller for personal data which are being processed via the Software. Therefore, you remain solely responsible for complying with all applicable data protection laws and for implementing and maintaining privacy protection and security measures (especially for components that you provide or control). Barco disclaims any liability in this regard.
Package Version Source_STE libffi 3.2.1 ftp://sourceware.org/pub/libffi libzlib 1.2.11 http://www.zlib.net libdaemon 0,14 http://0pointer.de/lennart/projects/libdaemon libglib2 2.54.2 http://ftp.gnome.org/pub/gnome/sources/glib/2.54 elfutils(tool) 0,169 https://sourceware.org/elfutils/ftp/0.169 elfutils(library) 0,169 https://sourceware.org/elfutils/ftp/0.169 bzip2 1.0.6 http://www.bzip.org/1.0.6 util-linux 2.31.1 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.31 busybox 1.
Package Version Source_STE dhcp 4.3.6 http://ftp.isc.org/isc/dhcp/4.3.6 dnsmasq 2,78 http://thekelleys.org.uk/dnsmasq dosfstools 4,1 https://github.com/dosfstools/dosfstools/releases/download/v4.1 dropbear 2017,75 https://matt.ucc.asn.au/dropbear/releases dvblast 3,1 https://get.videolan.org/dvblast/3.1 libev 4,24 http://dist.schmorp.de/libev/Attic e2fsprogs 1.43.9 https://cdn.kernel.org/pub/linux/kernel/people/tytso/e2fsprogs/v1.43.9 e2fsprogs (libss and libet) 1.43.9 https://cdn.
Package Version Source_STE sqlite 3210000 http://www.sqlite.org/2017 gst1-libav 1.14.4 https://gstreamer.freedesktop.org/src/gst-libav gst1-pluginsbase 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-base gstreamer1 1.14.4 https://gstreamer.freedesktop.org/src/gstreamer gst1-pluginsbad 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-bad gst1-pluginsgood 1.14.4 https://gstreamer.freedesktop.org/src/gst-plugins-good libv4l 1.14.1 https://linuxtv.
Package Version Source_STE libusb-compat 0.1.5 http://downloads.sourceforge.net/project/libusb/libusb-compat-0.1/libusbcompat-0.1.5 libuv v1.19.1 https://github.com/libuv/libuv/archive/v1.19.1 libyaml 0.1.7 http://pyyaml.org/download/libyaml lighttpd 1.4.48 http://download.lighttpd.net/lighttpd/releases-1.4.x linux-firmware 65b1c68c63f974d72610db38dfae49861117cae2 http://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git logrotate 3.13.0 https://github.
Package Version Source_STE qt5quickcontrols 5.11.3 https://download.qt.io/official_releases/qt/5.11/5.11.3/submodules qt5quickcontrols2 5.11.3 https://download.qt.io/official_releases/qt/5.11/5.11.3/submodules qt5serialport 5.11.3 https://download.qt.io/official_releases/qt/5.11/5.11.3/submodules qt5svg 5.11.3 https://download.qt.io/official_releases/qt/5.11/5.11.3/submodules qt5webchannel 5.11.3 https://download.qt.io/official_releases/qt/5.11/5.11.3/submodules qt5websockets 5.11.
Package Version Source_STE simpleusbprotocol 2.0.9 http://git:gitgit@titanium.barco.com/csne/simpleusbprotocol.git dbusinterfaces 1.2.1 http://git:gitgit@titanium.barco.com/clsh/dbus_interfaces.git libunifiedlogger v2.1 http://git:gitgit@titanium.barco.com/clsh/unified-logger.git libbacktrace v1.6.2 http://git:gitgit@titanium.barco.com/clsh/backtrace.git baseunitapp 1.6.4 http://git:gitgit@titanium.barco.com/csne/baseunitapp.git libbunita 1.0.10 http://git:gitgit@titanium.barco.
Package Version Source_STE alsa-state HEAD https://ntcsvn011.barco.com/repos/embedded/branches/SQUAD/SQNEXTEXP-W924/shared/application/alsa-state arphic-umingfonts 20080216 http://archive.ubuntu.com/ubuntu/pool/main/t/ttf-arphic-uming centralbroker 0.4.0 http://git:gitgit@titanium.barco.com/csne/centralbroker.git centralstore 2.6.2 http://git:gitgit@titanium.barco.com/csne/centralstore.git clicksharetranslations HEAD https://ntcsvn011.barco.
Package Version Source_STE libunifiedlogger-qt 44a5bbacee46e17eeab5c09d2496099934caa410 http://git:gitgit@titanium.barco.com/clsh/unified-logger-qt.git licensemanager 0.5.0 http://git:gitgit@titanium.barco.com/csne/license-manager.git networkmanager 1.1.7 http://git:gitgit@titanium.barco.com/csne/networkmanager.git peacebox-gw 5df196dedf4d3e903106836c8571bc992a002e12 http://git:gitgit@titanium.barco.com/silad/peacebox-gw.git production HEAD https://ntcsvn011.barco.
Package Version Source_STE input-eventdaemon v0.1.3 https://github.com/gandro/input-event-daemon/archive/v0.1.3 libnspr 4,2 https://ftp.mozilla.org/pub/mozilla.org/nspr/releases/v4.20/src libnss 3,39 https://ftp.mozilla.org/pub/mozilla.org/security/nss/releases/NSS_3_39_RTM/ src pcre2 10,3 https://ftp.pcre.org/pub/pcre libsrp 2.1.2 https://github.com/secure-remote-password/stanford-srp/tree/master/libsrp libfdk-aac 0.1.4 https://github.com/mstorsjo/fdk-aac libalac 4 https://github.
Package Version Source_STE Commons lang 3,1 https://archive.apache.org/dist/commons/lang/source/commons-lang3-3.1-src. tar.gz Commons lang 3,6 https://archive.apache.org/dist/commons/lang/source/commons-lang3-3.6-src. tar.gz Commons logging 1,2 https://archive.apache.org/dist/commons/logging/source/commons-logging-1.2src.tar.gz Commons schema 1.4.5 https://github.com/apache/webservices-commons-xmlschema/archive/ XmlSchema-1.4.5.tar.gz Commons text 1,1 https://archive.apache.
Package Version Source_STE JQuery 1.4.4 https://github.com/jquery/jquery/releases/tag/1.4.4 JQuery-ui 1.8.9 https://github.com/jquery/jquery-ui/releases/tag/1.8.9 JSON in Java (org.json) 20131018 http://central.maven.org/maven2/org/json/json/20131018/json-20131018sources.jar JSON processor used by GELFJ 1.1.1 https://github.com/t0xa/gelfj/archive/v1.1.1.tar.gz JSON Web Token Library 0.7.0 http://central.maven.org/maven2/io/jsonwebtoken/jjwt/0.7.0/jjwt-0.7.0-sources.
Package Version Source_STE StarkSoft 1.0.130 https://www.nuget.org/packages/starksoft.aspen/1.0.1 Struts 2.3.34 https://archive.apache.org/dist/struts/2.3.34/struts-2.3.34-src.zip Swagger 1.5.9 https://github.com/swagger-api/swagger-core/releases/tag/v1.5.9 Tiles framework 2.0.6 https://archive.apache.org/dist/tiles/v2.0.6/tiles-2.0.6-src.tar.gz TinyXML 2.5.3 https://sourceforge.net/projects/tinyxml/files/tinyxml/2.5.3/ Tomcat JDBC Connection Pool 8.5.6 http://central.maven.
Package Version Source_STE NXP SDK 2.5.0 https://www.nxp.com/support/developer-resources/software-developmenttools/mcuxpresso-software-and-tools/mcuxpresso-software-development-kitsdk:MCUXpresso-SDK?tab=Design_Tools_Tab unlz4 ? - https://github.com/lz4/lz4/blob/dev/lib/lz4.h ring-buff - https://code.google.com/archive/p/ring-buff/ wpa_ supplicant 2.6 http://w1.fi/wpa_supplicant/ EN55032-CISPR32 Class B ITE (Information Technology Equipment) This is a class B product.
indoor use only. If your WIFI network is capable of operating in this mode, please restrict your WIFI use indoors to not violate federal regulations to protect Mobile Satellite Services. 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with RF radiation exposure limits set forth for an uncontrolled environment.
The SAR limit adopted by Canada is 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported to the IC for this device type complies with this limit. The highest SAR value reported to the IC for this device type when using in portable exposure conditions is 1.14 W/kg. Canada, avis d'lndustry Canada (IC) Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Table of contents 1 Introduction........................................................................................................................................................................................................29 1.1 Versions of the product..................................................................................................................................................................30 1.2 About this guide ................................................................
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Introduction 1 R5900099 /01 CX-20 29
Introduction 1.1 Versions of the product Regional versions Depending on the location where you buy the CX-20 product, the Base Unit and accessories are regionalized. By the time of release of this manual, 6 regional versions of CX-20 are available: • • • • • • EU US NA CN ZH RW The regional version of your CX-20 cannot be changed. That means that you cannot use it in another region. For more information on the regional variants, refer to the CX-20 Installation Guide.
Introduction Font overview • • • • Buttons are indicated in bold, e.g. OK. Menu items are indicated in italic. Step related notes, tips, warnings or cautions are printed in italic. Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon.
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Introduction to the CX-20 2 Overview • • • • About the CX-20 About the Base Unit About the Button Mobile Device Support R5900099 /01 CX-20 33
Introduction to the CX-20 2.1 About the CX-20 CX-20 sets With the Conferencing Button, in seconds, you are automatically connected to cameras, mics, soundbars and any other AV peripherals in the room for a better, more immersive meeting experience. Everything becomes part of your laptop. This CX-20 not only helps the presenter get the presentation on-screen in a second, but it also allows the other people in the conference to participate more actively.
Introduction to the CX-20 2.2 About the Base Unit Base Unit functionality The Base Unit receives the wireless input from the Buttons and controls the content of the meeting room display and the peripherals connected to the Base Unit (speakers, microphones, webcam and soundbar). Furthermore, it will send out the content from the camera and/or the echo-cancelling speakerphone towards the Button. The Base Unit can be put on the meeting room table or mounted on a wall or ceiling.
Introduction to the CX-20 LEDs behavior Explanation red blinking • an error occurred dark • deep standby/off Power button The button on top of the Base Unit has a standby function once the Base Unit is powered. • When the system is in normal operational mode, a push makes the system goes into a pre-defined standby mode. When the system is in standby, a push triggers the system to start up and it goes into normal operational mode. • 2.
Introduction to the CX-20 LEDs behavior Explanation white ring filling up • • Button is plugged in the laptop and initializing. Button is updating/pairing green ring • pairing and software update is done. You can now unplug the Button from the Base Unit. spinning white circle • • Button is busy (no end time known). ClickShare App is setting up the connection with the Base Unit. white blinking • the Button is waiting for the user to start the ClickShare application.
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Getting started 3 Overview • • • • • • • • • Activating the base unit Basic Use, with Button Basic Use, with ClickShare desktop app User Interface Extended desktop Share specific window Audio configuration Pairing Room Dock R5900099 /01 CX-20 39
Getting started 3.1 Activating the base unit About power mode The Base Unit is powered via an external power adapter. Once connected, the Base Unit is automatically switched in standby mode. For more information about power connection, see CX-20's installation manual. Standby button 1. Push the button shortly. Image 3-1 When the Base Unit was on, it goes to standby. When the Base Unit was in standby, it starts up. 3.
Getting started On your laptop a new drive appears. Different situations are possible now: • Nothing installed, LED ring fills up and starts flashing, indicating that the executable needs to be started by the user. Double-click the ClickShare application. • For Windows environment: when connected to internet, driver will be installed and the executable will be started by the driver. • For Mac environment: CD-ROM drive will appear, open it and launch the application to get started.
Getting started Quick access button For the moment only the About window pops up. New functionality will be added to this quick access button in the near future. 3.3 Basic Use, with ClickShare desktop app About the ClickShare desktop app With the ClickShare desktop app installed on your computer you can enter a meeting room and get on the screen in a few seconds. The ClickShare desktop app connects to the meeting room screen in order to share your content. Presence detection technology is used to do so.
Getting started Image 3-7: Prepare connection Image 3-8: Ready to share 3. Click the white circle to start sharing your content. When the sharing is started, the ClickShare desktop app will become partially invisible through an animation. A subtle red half circle remains visible on your screen.
Getting started The context menu appears. 2. From the list, click the action you want to perform. 3.5 Extended desktop About extended desktop Depending on your selection, your primary screen or your extended screen will be captured and displayed via ClickShare. That extended screen can be a physical screen or a virtual screen. To use extended desktop, the extension pack is required. It can be downloaded from https://www.barco.com/en/product/clickshare-extension-pack.
Getting started 3 2 2 1 Image 3-14 PC with two extended screens connected. The first extended screen, screen 2 will always be captured and displayed on the meeting room display. How to select 1. Click on the menu icon of the Ready to share message. Image 3-15 The content menu opens. 2. Check the check box before Extended desktop. 3.
Getting started 3.7 Audio configuration Audio configuration The connected user must control his own audio signal using the audio configuration of his computer. If he does not want to broadcast his audio signal, he has to mute audio on his computer. For some operating system, it is necessary to set ClickShare as your default output device. Once you unplug the Button, the default setting is switched back to the previous setting. The speakerphone selection is also selected.
Getting started A Button can only be paired to one Base Unit at a time. The Button will always make connection to the Base Unit it was last paired to. Pairing a Button can be done in two ways: • by plugging the Button to the Base Unit. • by using the Button Manager application running on your laptop. To pair a Button to the Base unit by plugging in 1. Insert the Button in one of the USB port available on the Base Unit you are using (image is only given as example, all USB connectors can be used).
Getting started The echo-cancelling speakerphone and USB camera is accessible to any user that has a Button plugged in.
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Troubleshooting 4.1 Basic troubleshooting Problem solving In this chapter some problems that might occur while using CX-20 are listed. For each problem possible causes are given and a solution is proposed. If you cannot solve the problem yourself, please contact your local IT administrator. Generic issues Problem Cause Solution Your screen is not shown on the display when pressing the Button. Wrong input is selected on the display.
Troubleshooting Problem Cause Solution The display does not recognize or You or an administrator should is not able to display the Base Unit change the corresponding setting output resolution. via the web interface. After inserting the Button into your laptop, you cannot find the ClickShare drive. Some programs of Windows are not shown on the display. The Base Unit is in standby mode. Briefly push the standby button on the Base Unit or plug in a Button and run the ClickShare client software.
Troubleshooting Problem Cause Solution Windows tries to assign the ClickShare drive to an already reserved drive letter Use Microsoft Windows Disk Management to assign it to a free drive letter. Bad block on the mass storage Please re-pair the Button with the Base Unit to restore the flash Running 3rd party applications is blocked by IT Contact your IT responsible.
Troubleshooting Problem Cause Solution Laptop performance If the video performance is acceptable with a higher performing laptop, laptop performance might be the cause of bad video playback. To reduce the load on the laptop, you can: • Lower the resolution of the laptop screen • Use application sharing in the ClickShare app to only share a part of the screen. • Disable hardware acceleration for video. • Disable extended screen sharing Some programs of Windows are not shown on the display.
Troubleshooting Problem Cause ClickShare audio device is visible, Audio output of the Button is not but sound is coming out of my own selected. device or other audio device connected to my computer. ClickShare speaker is not selected as default device. 54 Solution In Windows, left click on the speaker icon and select the ClickShare Speaker. In Windows, right click on the speaker icon and select “Playback devices”.
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R5900099 /01 | 2019-09-23 Barco NV | Beneluxpark 21, 8500 Kortrijk, Belgium Registered office: Barco NV | President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.
