User Manual BandLuxe R500 Series LTE/HSPA+/EVDO VOIP Router P/N:64008500011 Rev.
Table of Contents Table of Contents Table of Contents ..................................................................... 1 Package Contents .................................................................... 3 Package Contents................................................................................3 Features...............................................................................................3 Hardware Overview ............................................................................
Table of Contents Status ...................................................................................... 49 4G LTE & Internet ............................................................................. 49 Router ............................................................................................... 51 Telephony ............................................................................... 53 VOIP ............................................................................................
Package Contents Package Contents Thank you for your purchase of this LTE/HSPA+/EVDO VOIP Router. This product is designed to access the Internet via 4G technology and share the bandwidth through a Wi-Fi network. It is easy to configure and operate even for non-technical users. This manual contains instructions for installing and configuring the product. Read the manual carefully before you use the product, so that you can fully exploit the product functions.
Package Contents • Operating Frequency Bands SKU (R501) o LTE: 800/1800/2600MHz o UMTS/HSPA+: 850/1900 MHz SKU (R505) o LTE: AWS/700MHz o UMTS/HSPA+: AWS/850/1900 MHz SKU (R508) o LTE: 2300MHz o UMTS/HSPA+: 2100 MHz o GSM/EDGE: 900/1800 MHz SKU (R509S) o LTE: 2500MHz o UMTS/HSPA+: 2100 MHz o GSM/EDGE: 900/1800 MHz SKU (R528) o LTE: AWS/Lower 700/Upper 700MHz o EVDO: AWS/800/1900MHz • Supports WAN/LAN Ethernet Port • Dual embedded cellular antenna (for diversity) 4
Package Contents Hardware Overview 13 1 2 12 3 4 11 10 5 6 7 8 5 9 1 4G External Antenna Port To connect the main 4G External Antenna if needed. 2 Reset Button To reset the Router, press the reset button briefly. To restore the Router's factory settings, press the reset button for longer than 5 sec. 3 LAN Port Connect Ethernet devices such as computers, switches, and hubs. 4 WAN Port Connect a DSL or Cable modem. 5 RJ11 Port Connect an analog phone.
Package Contents 6 9 SIM Slot Insert SIM/USIM. Push-push type. 10 4G External Antenna Port To connect the secondary 4G External Antenna if needed. 11 Power LED Solid light indicates that the power supply is connected properly. 12 WiFi External Antenna Port To connect to a WiFi External Antenna if needed. 13 Liquid Crystal Display Indicates the status of router. Please reference the details of main screen.
Installation Installation 1. Connect the power adaptor to the Router and connect it to an outlet. 2. Insert your SIM card into the slot on the Router, making sure the SIM card orientation matches the SIM card slot, as shown in the picture. 3. Slide the power switch to ON.
Installation 4. One of the following two methods can be chosen to link your Router with a PC. A. To link the Router with your PC via Wi-Fi, in Microsoft Windows, go to Control Panel > Network Connections, right-click on Wireless Network Connection, and choose View Available Wireless Networks. Choose the SSID of the Router wireless network, input the WiFi password if needed and click Connect. B.
Installation The Router uses a web-based configuration utility. To access the configuration utility, open a browser (for example Internet Explorer) and enter the IP address (http://192.168.1.1) or the URL (http://R500.ROUTER) for the Router in your browser’s address bar. Enter the Router User name and Password. Basic Functions Powering On and Off To power the router on, slide the power switch located on the side of the chassis to the ON position.
Installation Signal Strength Type of Radio Access Technology Short Messaging Service (SMS) WLAN On/Off Radio Access Roaming On/Off VoIP status Ethernet status Subscriber's Network Operator Date & Clock Connection Status Status Indicators The top of the screen may display the following icons, depending on the status of the device.
Installation New SMS No SMS WiFi On WiFi Off Roaming Not Roaming Registered Not Registered Connected No Connection SMS WiFi Roaming VoIP Status Ethernet The Signal Strength icon indicates the relative strength of the radio signal from the nearest base station. The Radio Access Network icon indicates the subscriber’s network mobile technology. It may vary from user to user and from region to region.
Installation Other Device Information Searching Upon inserting a SIM card, the router begins to search for a signal from the network provider. If the signals from the network provider can not be reached, No Service is displayed. If the router is connected to radio access network, then the network provider name, type of radio access technology and signal strength are displayed. If the router can not read the inserted SIM card, Read SIM Fail is displayed on the screen.
Installation automatic configuration of secure Wi-Fi networks between two WPS supported devices. If your wireless adapter supports WPS, the WPS feature can be a user-friendly and simple process to get your Wi-Fi network up and running. 1. Enable WiFi. 2. Press and hold the WPS button for at least 5 seconds. WPS connecting is displayed. 3. Confirm the WPS option on your wireless adapter trying to connect to the device. New device connected is displayed.
Installation Screen Saver Mode PIN enabled Act via Web The screen automatically enters Screen Saver Mode after 60 seconds of inactivity. The Date and Time are displayed moving randomly on the screen. Short pressing the WPS key or any router state changes such as incoming VoIP call, LAN disconnect, etc. will bring the router out of Screen Saver Mode.
Wizard Setup Wizard Setup User can set preferred settings step by step via the Wizard. User can select the preferred language and then set the Wizard via Basic Setting> Network Setting > Basic Wi-Fi Network.
16
Internet Setup Internet Setup Basic Setting Connection Type The Router can connect to the internet via either LTE/3G or Ethernet. Select the type of connection with higher priority. The selected type will be used for powering on the router when both types are available. 4G LTE Setting Get Latest APN Database Get the latest Profile Name, Number, User Name, Password, and APN from the web site automatically.
Internet Setup Roaming Connection To allow roaming network connection, select Enabled. To block roaming connection, select Disabled. Note: Rates for roaming can be very high. Contact your mobile network operator for rates and more information. APN Setting The APN (Access Point Name) is provided by your mobile network operator. You can choose to set the APN automatically or manually. In most cases, the Router works properly when the APN is set to Auto.
Internet Setup password. This option is typically used for DSL services. Service Name: Enter the ISP Service Name (optional). Keep Alive: The Router will periodically check your Internet connection. If you are disconnected, then the Router automatically tries to re-establish your connection. In the Redial Period field, specify how often you want the Router to check the Internet connection.
Internet Setup DDNS DDNS (Dynamic Domain Name Service) is a system that allows the domain name data held in a name server to be updated in real time. It allows an Internet domain name to be assigned to a computer with a varying (dynamic) IP address. Before you can use this feature, you need to sign up for DDNS with a DDNS provider, www.dyndns.org or www.TZO.com. Status: Check this box to enable or disable DDNS. Service Type: From the drop-down list, select your DDNS service type.
Internet Setup Host Host Name This field allows you to assign a host name for the Router. Some ISPs require this name as identification. In most cases, leaving the fields blank will work. MTU MTU (Maximum Transmission Unit) specifies the largest packet size permitted for Internet transmission. To have the Router select the best MTU for your Internet connection, keep the default setting.
Internet Setup Time Time Setting Select the Time Zone from the drop-down menu according to your current location. Automatically adjust clock for daylight saving changes: Select the checkbox to enable Daylight Saving time.
Router Setup Router Setup Router password and Network setting Router Access You can change the Router’s password here. Enter the password you want to set in the Router Password field, and re-enter it in the Re-Enter to confirm field. Then click Save Settings. Router IP This is the Router’s IP address and subnet mask which is seen in your local network. You may input the Local IP Address or Device Name to enter the WEB GUI of the router.
Router Setup DHCP Service DHCP stands for Dynamic Host Control Protocol. The DHCP Server will automatically assign an IP address to the computers on the LAN network. If the Router’s DHCP server option is enabled, make sure there is no other DHCP server on your network. DHCP Reservation To assign the same IP address to a PC every time it reboots, click the DHCP Reservation button.
Router Setup Advanced Routing NAT Setup The Network Address Translation (NAT) service is a standard that allows multiple computers on a private network to share a single public IP address. RIP The Routing Information Protocol (RIP) helps the Router dynamically adapt to changes of network routes by communicating information about which networks each Router can reach and how far away those networks are. Static Routing This section allows you to define fixed routes to defined destinations.
Router Setup 2. In the Destination LAN IP field, enter the Destination IP address that will be assigned to a specific network or host. 3. In the Subnet Mask field, enter the subnet mask associated with the Destination IP. 4. In the Interface/Gateway IP field, click on the drop down list to configure the IP value for the IP, LAN & Wireless, and Internet. IP is the address of the gateway device that allows for contact between the Router and the remote network or host.
WiFi Setup WiFi Setup Basic WiFi Network Basic WiFi Network Wireless Settings Enable WiFi Interface: Select this option to enable the WiFi feature on the router. Network Name (SSID): Network Name is used for identifying the Wireless LAN (WLAN). Standard Channel: The radio channel number. The permissible channels depend on the Regulatory Domain (e.g in the USA, it is 1 to 11).
WiFi Setup Working Mode: From this drop-down menu, you can select the type of wireless standard for your WiFi network. Transmit Power: The power level for WiFi transmission to be used by the router. RTS Threshold: This value should remain at its default setting. If inconsistent data flow is a problem, only a minor modification should be made. CTS Protection Mode: CTS (Clear To Send) is a function used to minimize collisions among wireless devices on a wireless local area network (WLAN).
WiFi Setup Open System This wireless standard uses no authentication. Encryption: Choose NONE or WEP from the drop down list. WEP: The Router supports two WEP (Wired Equivalent Privacy) standards: 64-bit and 128-bit. Select a standard from the drop-down list. The 64-bits encryption requires 10 hexadecimal digits (letters a-f and numbers 0-9 are valid). The 128-bits encryption requires 26 hexadecimal digits (letters a-f and numbers 0-9 are valid).You can set up to four different keys. 802.1x IEEE 802.
WiFi Setup Encryption: Choose TKIP, AES, TKIPAES from the drop down list. AES is a stronger encryption method than TKIP. TKIPAES uses either TKIP or AES during the connection. Rekey Interval: Enter a key renewal value to tell the Router how often it should change the encryption keys.. RADIUS Server: Enter the IP Address of the RADIUS server. RADIUS Port: Enter the port number of the RADIUS server. RADIUS Key: Enter the key shared between the Router and the server.
WiFi Setup the use of a RADIUS authentication server. Encryption: Choose TKIP, AES, TKIPAES from the drop down list. Rekey Interval: Enter a key renewal value to tell the Router how often it should change the encryption keys. WPAPSK Type: Choose ASCII or HEX from the drop down list. WPAPSK: Enter the key shared between the Router and the server. If ASCII is chosen as the WPAPSK Type, enter a passphrase between 8-63 characters. For Hex, enter a string of 64 hexadecimal digits.
WiFi Setup selecting Deny and entering the appropriate MAC address.
WiFi Setup WPS Wi-Fi Protected Setup (WPS) is a standard designed to easily setup and automatically configure secure Wi-Fi networks between two WPS supported devices. If the client PC supports WPS, the WPS feature can be a user-friendly and simple process to get your Wi-Fi network up and running. Enable WPS: This enables the WPS feature on the router.
4G LTE Setup 4G LTE Setup PIN Verification U/SIM's PIN Verification If your SIM card PIN protection is enabled, you must enter the PIN code for verification. Enter the code in the PIN Code field, and click Verify.
4G LTE Setup PIN Management U/SIM's PIN Management After your SIM card is verified, you can enable or disable the PIN protection on your SIM card. Select Enabled or Disabled, and click Apply. U/SIM's Change PIN You can change the PIN code on the SIM card. Enter your original PIN code in the Old PIN Code field, enter the new PIN code in the New PIN Code field and the New PIN Confirm field, and click Change.
4G LTE Setup SIM Management U/SIM's SIM Management If the router has SIM lock function, you are not allowed to use the ISP SIM which is not in the SIM locked list. You may input the NCK code to unlock it. Please contact your ISP for further information.
4G LTE Setup Preferred Network Preferred Network Network Type: In the drop-down menu, select the network type your SIM card supports. The available network types are automatically detected when you insert your SIM card. If you do not know the network type, select LTE First. Network Selection To select the mobile network operator automatically, in the Select Network field, select Auto. To select the operator from a list, select Manual and click Rescan. The list is displayed below.
Security Setup Security Setup Firewall Firewall This tab is used to configure a firewall that filters out various types of unwanted traffic on the Router’s local network. SPI Firewall Protection The SPI (stateful packet inspection) firewall is programmed to recognize legitimate packets for different types of connections. Only packets matching a known connection state will be allowed by the firewall; others will be rejected.
Security Setup Filter Internet NAT Redirection: To prevent local computers from using public IP addresses to access local servers, select Filter Internet NAT Redirection. Filter IDENT (Port 113): This feature keeps port 113 from being scanned by devices outside of your local network. Web filter services Using the Web Filters feature, you may enable up to four specific filtering methods. Proxy: Use of WAN proxy servers may compromise the Router's security.
Security Setup Internet Access Policy Access can be managed by a policy. Use the settings on this screen to establish and access policies. To display a policy’s settings, select the policy from the drop-down menu.
Security Setup To create an Internet access policy: 1. Select a number from the Access Policy dropdown menu. 2. Enter a policy name in the field provided. 3. To enable the policy, select Enabled. 4. To select which PCs are affected by the policy, click Edit List. The List of PCs screen appears. You can select a PC by MAC Address or IP Address. You can also enter a range of IP Addresses if you want the policy to affect a group of PCs.
Security Setup only add up to 4 applications.) Enter the information in the Application Name and Port Range fields and select the Protocol type, then click Add. To modify an existing application, select the application from the Blocked List, make the appropriate changes and click Modify. To delete an existing application from the Blocked List, select the application and click Delete.
Security Setup Single Port Forward Single Port Forwarding Port Forwarding allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, and other specialized Internet applications. To forward a single port: 1. Click Add. 2. In the Application field, enter the name of your application. 3. In the Protocol field, select the protocol used for this application: TCP, UDP, or Both. 4.
Security Setup Port Range Forward Port Range Forwarding Port Range Forwarding allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, and other specialized Internet applications. To forward a port range: 1. Click Add. 2. In the Application field, enter the name of your application. 3. In the Protocol field, select the protocol used for this application: TCP, UDP, or Both. 4.
Security Setup Port Range Trigger Port Range Triggering This feature allows the Router to watch outgoing data for specific port numbers. The Router remembers the IP address of the computer that sends the matching data, so that when the requested data returns through the Router, the data is pulled back to the proper computer by way of IP address and port mapping rules. To add a new port range triggering: 1. Click Add. 2. In the Application field, enter the name of your application. 3.
Security Setup QoS QoS Control Quality of service is the ability to provide different priorities to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow. Wireless WMM Support: If no devices on your network support WMM, select Disabled. Otherwise, keep the default, Enabled. No Acknowledgement: If the Router’s Acknowledgement feature is disabled, the Router will not re-send data if an error occurs, select the default, Disabled.
Security Setup Category There are four categories available. Select one of the categories and proceed to the instructions for your selection. To add an online games or applications: 1. Select the appropriate online games or applications. 2. Select the appropriate priority: High, Medium, Normal, or Low. 3. Click Add to save your changes. To add a new online games or applications: 1. Select Add a new Application. 2. Enter any name to indicate the name of the entry. 3.
Security Setup Summary This lists the QoS entries you have created for your applications and devices. Select Edit to edit an item or Remove to remove the item. Preset items cannot be edited.
Status Status 4G LTE & Internet Signal Quality When you access the Internet via a mobile network, click Refresh to show the signal strength. U/SIM Status Your SIM card verification status is shown in this area. Clicking Pin unlock displays the PIN Verification tab.
Status Register Network Network Name: This shows the name of your network operator. Network Technology: This shows the network technology you are currently using. Home/Roaming: This indicates whether the Router is in Home or Roaming status. Clicking Select network displays the Preferred Network tab. Internet Connection Connection Type: This indicates the type of Internet connection you are using. Internet IP Address: This is the Router's IP Address, as seen on your local network.
Status Router Firmware Information Firmware Version: This is the Router’s current firmware. Modem Version: This is the LTE/3G Module’s current firmware. Current Time: This shows the time, as you set on the Optional tab. Local Network Local MAC Address: This is the Router’s MAC Address, as seen by your ISP Router IP Address: The Router’s IP Address that appears on your local network.
Status Subnet Mask: This shows the current subnet mask being configured for your local network. DHCP Server: The status of the DHCP server function is displayed here. Clicking the Change button displays the Network Setting tab. Start IP Address: This shows the beginning of the range of IP Addresses used by devices on your local Ethernet network. End IP Address: The end of the range of IP Addresses used by devices on your local Ethernet network is shown here.
Telephony Telephony VOIP VOIP VOIP allows the user to connect a standard analog phone to the router via the RJ-11 jack and make voice calls over the internet. Use the information provided by your ISP or VOIP service provider to complete the relevant fields.
Appendix A: FAQ Appendix A: FAQ Q: What does the Power LED indicate? A: The Power LED with solid yellow indicates the Router is on. Q: How to connect to the Router? A: 1. Connect an Ethernet cable between the PC/NB and the Router. 2. Use WiFi to connect. Q: What’s the default “User name” and “Password” for the Router? A: Please refer to the Quick Start Guide included in the package. Q: How to enter GUI? A: 1. Connect PC/NB to the Router. 2. Open Internet Explorer or another Web browser. 3.
Appendix A: FAQ Q: Why can't I link on the GUI? A: If you have changed your WiFi security, SSID, Local IP address, you have to repair your network to get a new IP so that you can link the GUI. XP: If you are a WiFi user, click Network Connections and right click on Wireless Network Connection, click Repair. If you use Local Area Connection to connect the Router, click Network Connections and right click on Local Area Connection, click Repair.
Appendix A: FAQ Vista/Win 7: 1. If you are a WiFi user, please click Network and Sharing Center > Manage network connections > Wireless Network Connection > Diagnose 2. Please click Reset the network adapter “Wireless Network Connection” and it will began to repair. 3. If you use Local Area Connection to connect the Router, please click Network and Sharing Center > Manage network connections > Local Area Connection > Diagnose, do the step 1 and following the message to repair it.
Appendix A: FAQ Q: How to setup my WiFi settings from GUI? A: Entering the GUI first then click WiFi > Basic WiFi Network, you can setup your basic WiFi settings here. If you want to set your WiFi Security please click “Basic WiFi Network”. There are nine wireless security mode options supported by the Router: Open System, 802.1x, Shared Key, WPA, WPA2, WPA-WPA2-Mixed, WPA PSK, WPA2 PSK, WPA-WPA2-Mixed PSK.
Appendix A: FAQ Q: What should be noted when 802.11n is selected? A: For higher data transfer throughput, ensure that the router is not configured to use WEP or TKIP A: Is there any limitation for the WPS function? Q: If you want to use WPS function, make sure that the router is not configured to use WEP as its encryption in Basic WiFi Netwok > Security Type Setup. Q: Why can’t I use the Router in the office? A: Your Router’s IP address might be in conflict with the office default settings.
Appendix A: FAQ Q: Why can’t I use VPN via Router? A: You may check your office IP settings, the IP settings must not conflict with each other. Q: How do I do the settings when I use xDSL to link the Router? A: 1. PPPoE: Go to the GUI Internet > Basic Setting, select Ethernet as Connection Type,> Ethernet Setting. Change Connection Type to PPPoE, and fill in the Username and Password which provided by your ISP. Remember to connect your xDSL or Modem to the WAN Port on your Router.
Appendix B: Specification Appendix B: Specification Note: Specifications are subject to change without notice. Physical Wi-Fi 802.11 b/g/n (2x2 MIMO) Modem Embedded, LTE/HSPA+/HSPA Modem Chipset Qualcomm MDM9200 + RTR8600 Dimension (LxWxH, mm) 99 x 127.5 x 24.
Appendix B: Specification WLAN 802.11b/g/n Voice call VOIP SKU: R508 LTE Band 2300 MHz LTE Bandwidth Up to 20 MHz LTE Data Rate Downlink: up to 68Mbps, Uplink: up to 17Mbps UMTS/ HSPA+ Band 2100 MHz GSM Band 900/1800MHz WLAN 802.11b/g/n Voice call VOIP SKU: R509S LTE Band 2500 MHz LTE Bandwidth 5 MHz /10 MHz /15 MHz /20 MHz LTE Data Rate Downlink: up to 68Mbps, Uplink: up to 17Mbps UMTS/ HSPA+ Band 2100 MHz GSM Band 900/1800MHz WLAN 802.
Appendix B: Specification Cellular External Antenna port Yes x 2 Wi-Fi Antenna Embedded Wi-Fi External Antenna Yes x 1 Router Features UMTS/HSPA connection Connection On Demand, Connection when available, Auto APN matching with USIM Security Multiple VPN pass-through (IPSec, PPTP, L2TP), Internet access restriction, Firewall, DoS Prevention, Traffic and Event Logging NAT-NAPT Port forwarding, Port triggering, DMZ, Multicast Pass-Through, Static Routing, Dynamic Routing (RIP1, RIP2), QoS DNS DNS
Appendix B: Specification Other Functions Automatic APN / ID / password settings Yes APN updateThrough browser-based GUI Yes Support FW version upgrade Yes. System protection Password protected system reset to factory default, Password protected administrator and user access authority (provisioning, configuration, authentication).
Appendix C: Important Safety Information and Glossary Appendix C: Important Safety Information and Glossary Europe – EU Declaration of Conformity European Union Notice Products with CE marking comply with the R&TTE Directive (99/5/EC), the EMC Directive (2004/108/EC), and the Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards).
Appendix C: Important Safety Information and Glossary ETSI EN 301 489-17 Electromagnetic compatibility and Radio spectrum Matters (ERM); Electromagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2.4 GHz wideband transmission systems.
Appendix C: Important Safety Information and Glossary This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference and 2) This device must accept any interference received, including interference that may cause undesired operation of the device. FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2.
Appendix C: Important Safety Information and Glossary Glossary 2G: Second-generation mobile networking technology. Represents a switchover from analog to digital; most 2G networks use GSM. 3G: Third-generation mobile networking technology that enables simultaneous transfer of voice and non-voice data; most 3G networks use WCDMA. 3.5G: A more recent standard of mobile networking technology; generally uses HSDPA. 3.75G: A more recent standard of mobile networking technology; generally uses HSUPA.
Appendix C: Important Safety Information and Glossary to 42Mbps in the downlink and 11Mbps in the uplink. IMEI (International Mobile Equipment Identity): A number unique to each GSM/UMTS device that can be used block network access by a stolen mobile device. IP (Internet Protocol): Routes packets over a network. Kbps (Kilobits per second): A data flow measure; 1024 bits/second. LAN (Local Area Network): A data network with limited range but good bandwidth.
