EN-1 P/N: 65012500011 Rev.
Table of Contents ABOUT THIS MANUAL............................................................................ 4 PRODUCT OVERVIEW .............................................................. 5 FEATURES ......................................................................................... 5 PACKAGE CONTENTS ............................................................................ 5 PARTS AND FUNCTIONS .........................................................................
Enable Remote Access ...................................................................... 33 Manage LED Light ............................................................................ 34 Select Operation Mode ...................................................................... 34 ADVANCED DIAGNOSIS ....................................................................... 35 Enable SysLog ................................................................................. 35 View System Log ..............
LTE Outdoor CPE About this Manual The content of this User Manual has been made as accurate as possible. However, due to continual product improvements, specifications and other information are subject to change without notice.
LTE Outdoor CPE Product Overview Congratulations on your purchase of this LTE outdoor CPE. With this LTE (Long Term Evolution) CPE (which is also known as 4G CPE), you can share high speed mobile broadband connectivity in a wide range of computing environment. Before you begin using the LTE outdoor CPE, read this chapter to familiarize yourself with the device.
LTE Outdoor CPE Parts and Functions No. Item Description 1 Power Blue LED lights up when the power is on. 2 Signal strength More lighted LEDs indicate stronger signal. 3 Mount base Attach the mount bracket. 4 Earth ground terminal Use a spring washer and an M4x8L screw to ground and protect CPE from lightning. See “Grounding the CPE” on page 16 for more details. 5 Ethernet port Connect to a computer/ Passive PoE using an Ethernet cable.
LTE Outdoor CPE Notice before installation Choose a solid and safe place (Wall or Pole) for CPE installation 1. Choose the best location of the house and the orientation of the CPE to get the strongest signal reception from base station. 2. The ambient temperature for E500A and E500P series must be within: E500A series: -10°C to 55°C E500P series: -40°C to 55°C NOTE To have better reception, there are few things you could considerate before installation.
LTE Outdoor CPE Important Installation Considerations Before installing the outdoor CPE, consider the appropriate location, clearance, and device orientation. Location and Cable wiring 1. Consult your operator to find the best location and angle for getting the strongest signal from the base station. 2. Do a walking test around the house to find the best spot with the strongest signal if you don’t obtain related information from operator. 3.
LTE Outdoor CPE Mounting 1. Choose a solid wall/ground to mount the CPE. 2. Mount on a wall/pole that can sustain the CPE dimensions and weight. 3. Mount upright on a vertical surface. Position Adjustment 1. The CPE must be directed towards the nearest base station. By pointing the CPE in the proper direction ensures that you receive the strongest signal. 2. Fine tune the signal by adjusting the orientation horizontally or vertically to increase the CPE signal strength. 3.
LTE Outdoor CPE Install the SIM card This CPE is specially designed for the 4G LTE network. NOTE Check the availability of service and plan rates of data connections with your network service provider. 1. Unscrew the SIM card slot. 2. Insert a valid SIM card into the SIM card slot. Push it fully until it clicks into place. 3. Screw the cap back on tightly. Remove the SIM card Push to eject the SIM card from the slot.
LTE Outdoor CPE Mounting and Installation This CPE is weatherproof and designed for outdoor use. You can mount it to a wall or to a pole. Mount Assembly package NOTE The illustrations are for reference only, actual items may slightly differ.
LTE Outdoor CPE Wall-mount Assembly 1. 2. Align the mounting bracket on the wall. Using the bracket as mounting template, mark the positions to drill the holes. Assemble the bracket as shown in the illustration. 3. Attach the bracket to the back of the CPE. 4. Hang the CPE to the wall and secure the bracket using the designated screws and washers.
LTE Outdoor CPE Pole-mount Assembly To mount the CPE to a pole, follow the steps below: 1. Assemble the mounting bracket as shown in the illustration. 2. Attach the bracket to the back of the CPE. 3. Attach the bracket to the back of the CPE.
LTE Outdoor CPE 4. Align a pole on the bracket and assemble the pole bracket as shown. 5. Adjust the CPE position to an appropriate direction and secure the pole bracket using the designated screws and washers.
LTE Outdoor CPE Getting Started This chapter will guide you on how to use your outdoor CPE. Insert the Ethernet Cable Unscrew the Ethernet port and insert one end of the Ethernet cable into the CPE port. Note: To have best protection against dust and water, ethernet cable MUST be plugged with water-proof RJ-45 jack.
LTE Outdoor CPE Assemble the Optional Water-Proof RJ-45 Jack 1. Unpack the RJ-45 water resistant kit. 2. Assemble one end of the Ethernet cable as shown in the illustration. NOTE The Ethernet cable is not included in the package.
LTE Outdoor CPE Grounding the CPE For safety use, use the earth ground terminal to ground the CPE housing before making any connections. You need the following: Spring washer M 4x8 L screw NOTE The spring washer and M4x8L screw are not included in your package. To ground the CPE: 1. Insert the washer to the M4x8L screw. 2. Attach the screw halfway into the earth ground terminal. 3. Insert the grounding cable under the washer. 4. Tighten the screw.
LTE Outdoor CPE Connect to Computers To use the Internet connection and configure the CPE settings, you must connect your CPE to a computer. Prepare two Ethernet cables for connection. 1. Insert the other end of the Ethernet cable to “P+D OUT” port of the PoE adapter. 2. Connect another Ethernet cable to a Network Hub/Router or directly to PC/Laptop via PoE adapter (“Data/IN” port). 3. Plug the PoE adapter to an electrical outlet.
LTE Outdoor CPE Adjusting CPE position To get a better reception, fine tune the CPE orientation (horizontally or vertically) to have the best signal strength shown from LED or other test equipment. Note: More lighted LEDs (on the front panel) indicate stronger signal. Horizontal angle adjustment 1. Loose the top knob using the wrench as shown. 2. Swivel the device to the left or right to face the direction of the base station. 3. Secure the knob using the wrench after the position is fixed.
LTE Outdoor CPE Using Web-based Management This chapter will guide you on how to configure your CPE via the web-based utility. Configure IP address [for Bridge mode only] [Note] Configure IP address is not required under router mode. Please go to “Login” directly. Please follow below steps to configure IP address under bridge mode. 1. Go to Control Panel>Network and Internet>Network and Sharing Center to Change adapter settings. 2. Click the Local Area Connection>Properties.
LTE Outdoor CPE 3. Choose Internet Protocol Version 4 (TCP/IPv4) then click Properties. 4. Enter the IP address as 192.168.168.X, Subnet mask as 255.255.255.0, and Default gateway as 192.168.168.168, Preferred DNS server from your ISP, then click OK.
LTE Outdoor CPE Login 1. Launch a web browser. 2. On the address bar, enter http://192.168.168.168, then press Enter. 3. On the opening screen, enter the username (admin) and password (admin). 4. Click OK to login to the main screen. 5. Select preferred language, and click Apply.
LTE Outdoor CPE 6. Click one of the header tabs and click the left navigation submenu items to configure the system.
LTE Outdoor CPE Basic Network Settings With Basic Mode, you can configure the basic settings of CPE and view CPE status. Configure Mobile Internet Settings Set up your 4G mobile broadband connection. 1. Click Basic Mode tab and select Network Settings. 2. Click Mobile Internet Settings. 3. Configure the APN setting. If there is a need for manual setting, enter the APN name, User Name and Password. 4. Click APPLY to save changes.
LTE Outdoor CPE Configure CPE IP Settings Modify the IP address configuration of your CPE. 1. Click Basic Mode tab and select Network Settings. 2. Click CPE IP Settings. 3. Modify the necessary settings. IP Address: Enter the IP address of the CPE. By default, the IP address is 192.168.168.168. Subnet Mask: Display the mask used to divide the IP address. Device Name: Type a device name to use to access the web-based utility instead of entering the IP address on the address bar.
LTE Outdoor CPE Configure DHCP Services Configure your CPE to use the Dynamic Host Configuration Protocol (DHCP). With DHCP service, your CPE will automatically assign an IP address to each computer on your network. 1. Click Basic Mode tab and select Network Settings. 2. Click DHCP Services. 3. Modify the necessary settings. DHCP Server: Select to enable/disable the DHCP server. Start IP Address: Assign the first IP from the range to be leased.
LTE Outdoor CPE Configure CPE Time Adjust the current system date and time. 1. Click Basic Mode tab and select Network Settings. 2. Click Time. 3. Modify the necessary settings. Current Time: Display the current date and time. Click SYNC WITH HOST to synchronize with the computer date and time. Time Zone: Select your local time zone from the list. 4. Click APPLY to save changes.
LTE Outdoor CPE Status Information View the CPE status information. View Internet Connection Info Display information on 4G status, 4G signal strength, network, and internet connection. 1. Click Basic Mode tab and select Status. 2. Click Mobile Internet. The following sections are shown: Signal Quality: Displays the Rx signal strength. U/SIM Status: Displays the SIM card status. Register Network: Displays the network information and status.
LTE Outdoor CPE View CPE Info Display your CPE firmware version, local network settings, and DHCP client information. 1. Click Basic Mode tab and select Status. 2. Click CPE. View Traffic Info Display your CPE memory and network (WAN/LAN) data usage. 1. Click Basic Mode tab and select Status. 2. Click Traffic Usage.
LTE Outdoor CPE SIM/PIN Settings You can protect the 4G SIM card installed on your CPE from unauthorized users by requiring the PIN code or entering a password. Configure PIN Set the PIN code to enable SIM card lock. 1. Click Advanced Mode tab and select Mobile Internet Settings. 2. Click PIN Management. 3. Modify the necessary settings. U/SIM PIN Verification: Enter the PIN code. U/SIM PIN Management: Enable/Disable PIN protection after typing a PIN code and clicking APPLY.
LTE Outdoor CPE Unlock SIM Unlock SIM is applicable only for other types of SIM to which the services are originally locked. When the SIM card is accessed and an invalid SIM is displayed on the screen, you must enter the SIM unlock password to unlock the SIM card. 1. Click Advanced Mode tab and select Mobile Internet Settings. 2. Click SIM Management. 3. Enter the password. 4. Click UNLOCK to unlock the SIM card.
LTE Outdoor CPE Security Settings Configure firewall settings to suit your requirement. 1. Click Advanced Mode tab and select Security. 2. Click Firewall. 3. Modify the necessary settings. Ping from WAN Filter: Select to enable/disable Ping permit from WAN. If this function is enabled, you can remotely ping the network device from the WAN side.
LTE Outdoor CPE Administrator Settings Change the administrator password, configure remote access setting, set the timer duration for LED light, and select the operation mode of your CPE. Change Web Management Password Change the administrator password. 1. Click Advanced Mode tab and select Admin. 2. Click Management. 3. On Administrator Settings, do the following: Password: Enter the new password. Confirm Password: Enter again the new password for confirmation. 4. Click APPLY to save changes.
LTE Outdoor CPE 3. On Remote Access, select Enable from the drop-down list to enable remote management function. 4. Click APPLY to save changes. Manage LED Light Set the duration for the LED light to stay on. 1. Click Advanced Mode tab and select Admin. 2. Click Management. 3. On LED Light On Timer, select the desired length of time from the drop-down list. 4. Click APPLY to save changes. Select Operation Mode Set the operation mode of the CPE. 1. Click Advanced Mode tab and select Admin. 2.
LTE Outdoor CPE Advanced Diagnosis Set the system log, view the system log entries, and configure Ping and Traceroute tests settings. Enable SysLog Configure the system log settings. 1. Click Advanced Mode tab and select Admin. 2. Click Diagnosis.
LTE Outdoor CPE 3. On Enable Syslog, do the following: Enable Syslog: Click Enable to enable the system log. Syslog IP: Specify the IP address of the server that will receive the system log. 4. Click APPLY to save changes. View System Log View the current system log entries. 1. Click Advanced Mode tab and select Admin. 2. Click Diagnosis. 3. On System Log, it displays the current system log entries. Click REFRESH to refresh the log shown on the screen.
LTE Outdoor CPE System Maintenance Configure the settings to back up and restore the CPE configurations, upgrade the APN and CPE firmware, and reset the CPE to factory default settings. Backup Configuration Back up the CPE configuration to your computer. 1. Click Advanced Mode tab and select Admin. 2. Click Recover & Renewal. 3. On Backup, click EXPORT to export the current configurations to your computer. Restore Configuration Restore the previously saved backup of the CPE configuration. 1.
LTE Outdoor CPE 3. On Restore, click the Browse button and select the previously saved configuration file in your computer. 4. Click IMPORT to update the CPE configuration. Update APN Update the APN database. 1. Click Advanced Mode tab and select Admin. 2. Click Recover & Renewal. 3. On APN Update, click START UPGRADE to update the APN. Restore Factory Defaults Reset your CPE to the factory default settings. 1. Click Advanced Mode tab and select Admin. 2. Click Recover & Renewal. 3.
LTE Outdoor CPE NAT Settings Configure the network address translation (NAT) settings of the CPE. Configure Single Port Forwarding Single Port Forward allows users on the Internet to access this server by using the WAN port address and the matched external port number. When users send these types of request to your WAN port IP address via the Internet, the CPE will forward those requests to the appropriate servers on your LAN.
LTE Outdoor CPE Port External: Enter the external port to be redirected to Internal port. Internal: Enter the port used by the device to receive data. Protocol: Select the protocol from the drop-down list. Single Port Forward Firewall enable or disable: Select Enable from the drop-down list to enable firewall. 4. Click APPLY to save the configuration rules.
LTE Outdoor CPE 3. To configure the port forwarding, do the following: Application: Enter a rule name. LAN IP: Enter the local network IP address of the system hosting the server. WAN Port Port Range: Enter the start-port and end-port used by the public port from the WAN side. Protocol: Select the protocol from the drop-down list. Port Range Forward Enabled/Disabled: Select Enable from the drop-down list to enable firewall. 4. Click APPLY to save the configuration rules.
LTE Outdoor CPE 3. To configure the settings, do the following: Application Application: Enter a rule name. Protocol: Select the trigger port protocol from the drop-down list. Triggered Range: Enter the start-port and end-port that will trigger the device to open ports for incoming data. Forwarded Range: Enter the start-port and end-port used by the public port from the WAN side. Port Range Trigger Enabled/Disabled: Select Enable from the drop-down list to enable firewall. 4.
LTE Outdoor CPE 3. On DMZ Settings, do the following: DMZ Settings: Select Enable from the drop-down list to enable the DMZ function. DMZ Address: Enter the IP address of the DMZ host. 4. Click APPLY to save changes. Engineering Mode Reset all cellular information. 1. Click Engineering Mode tab. 2. Click Cell Information. 3. Click RESET to reset the cellular information.
LTE Outdoor CPE Appendix FAQ This chapter contains a list of frequently asked questions when you set up your CPE configuration. Q: What and how to find my computer IP address? A: IP address is the identifier for a computer or device on a TCP/IP network. Networks using the TCP/IP protocol route messages based on the IP address of the destination. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. Each number can be zero to 255. For example, 192.168.168.
LTE Outdoor CPE Troubleshooting This chapter contains a list of common problems that you might experience when using your CPE, and techniques to try and overcome the problem. If you need additional help, contact your retailer. Problems I cannot acquire network connection. The Power LED did not light up when I plugged the adapter. I cannot access the web management page. I forgot my login username and/or password. Solutions Make sure that a 4G SIM card is properly inserted to the CPE.
LTE Outdoor CPE Specifications Features Specifications Cellular Connectivity and Data Speed Model E503 E503T E504 E507 E512 E513 E520 E538 E540 E525 LTE band Band 3 Band 3 Band 4 Band 7 Band 12 Band 17 Band 13 Band 20 Band 38 Band 40 - - - - - - - Band 25 Band 2 BC1 (1900) EVDO Band - DC-HSPA+ DL Peak Data Rate UL Peak Data Rate LTE Bandwidth Antenna Water Resistant Interface 850 100Mbps 50Mbps Up to 20 MHz supported (real allocation depents on LTE channel planning) Ant
LTE Outdoor CPE Features CPE Management Specifications CPE Operation Mode Two modes of operation: Bridge or Router mode Two types of user account: User and Operator.
LTE Outdoor CPE Safety Information Read and understand all safety information. Failure to follow all instructions listed below may result in electric shock, fire and/or serious personal injury. Power Cord Protection Do not connect the power supply cord on elevated surfaces. Avoid any obstructions in its path and no heavy items should be placed on the cord. Protect the power cord from being walked on or pinched.
LTE Outdoor CPE Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.