AXIS Q17 Series AXIS Q1785-LE Network Camera AXIS Q1786-LE Network Camera User Manual
AXIS Q17 Series Table of Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Solution overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Find the device on the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access the device . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q17 Series About this manual About this manual This User Manual provides information on the product regarding: • Access • Main use cases • Troubleshooting • Specifications Note The User Manual may include more than one product. Part of the content, e.g. some use cases or specifications, may only apply to some of them. For more information on the exact feature set and specifications, see the product’s web page and datasheet at www.axis.
AXIS Q17 Series Solution overview Solution overview 4
AXIS Q17 Series Product overview Product overview 1 2 3 4 5 6 7 8 9 10 Network connector Part nu mber (P/N) & Serial number (S/N) Safety wire Power connector I/O connector Audio connector Function button microSD card slot Control button Status LED indicator 1 2 3 4 IDC network connector Foot Grounding screw Mounting plate 5
AXIS Q17 Series Find the device on the network Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support For more information about how to find and assign IP addresses, see the document How to assign an IP address and access your device on the device page at axis.com Access the device 1.
AXIS Q17 Series Setup Setup Product webpage overview 1 2 3 4 5 6 Live view control bar Live view Product name Controls Video control bar Settings toggle 7
AXIS Q17 Series Setup 7 Settings tabs About the product's built-in help You can access the built-in help from the product’s webpage. The help provides more detailed information on the product’s features and their settings. About long-distance connections This product supports fiber-optic cable installations through a media converter.
AXIS Q17 Series Setup • High speed • Long lifetime • Large capacity of data transmission • Electromagnetic interference immunity Find out more about fiber-optic cable installations on www.axis.com/technologies/fiber-optics . For information about how to install the media converter see the Installation Guide for this product. Image quality About capture modes Capture mode defines the maximum frame rate available in the Axis product.
AXIS Q17 Series Setup How to benefit from IR light in low-light conditions using night mode Your camera uses visible light to deliver color images during the day. As light diminishes, you can set the camera to automatically shift to night mode. In night mode the camera uses both visible light and near-infrared light to deliver black-and-white images. Since the camera uses more of the available light it can deliver brighter, more detailed, images. 1.
AXIS Q17 Series Setup Image without WDR. Image with WDR. Note WDR may cause artifacts in the image. Find out more about WDR and how to use it at axis.com/web-articles/wdr How to stabilize a shaky image with Electronic Image Stabilization (EIS) EIS can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic. Turn on EIS to get a smoother and steadier image without blur.
AXIS Q17 Series Setup How to monitor long and narrow areas Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your product, turn the camera or the 3-axis lens in the camera 90° or 270°. 2. If your product doesn’t rotate the view automatically, log in to the product’s webpage and go to Settings > Stream > Orientation. Rotate the view 90° or 270°. Find out more at axis.
AXIS Q17 Series Setup 4. Select units (metric or imperial). 5. Enter the values for Road distance, Camera height, Vehicle distance and Max speed. 6. To make both dark and bright areas of the image visible, turn on WDR. 7. Set the level of low-light gain depending on the light conditions. 8. If external IR illumination is available, select the Supplemental IR illumination checkbox. 9. Click Save. 10. Go to System > Orientation. 11. Select Traffic overview under Scene profile. 12. Click Done.
AXIS Q17 Series Setup How to show a text overlay when the camera detects motion This example explains how to display the text “Motion detected” when the camera detects motion: Make sure the AXIS Video Motion Detection application is running: 1. Go to Settings > Apps > AXIS Video Motion Detection. 2. Start the application if it is not already running. 3. Make sure you have set up the application according to your needs. Add the overlay text: 4. Go to Settings > Overlay. 5.
AXIS Q17 Series Setup 6. If you want the guard tour to go to the preset positions in a random order, turn on Shuffle. 7. Click Done. 8. Click Add to add the preset positions that you want in your guard tour. 9. Click Done to exit the guard tour settings. 10. To schedule the guard tour, go to System > Events. Streaming and storage How to choose video compression format Decide which compression method to use based on your viewing requirements, and on the properties of your network.
AXIS Q17 Series Setup How to set up network storage To store recordings on the network, you need to set up network storage: 1. Go to Settings > System > Storage. 2. Click Setup under Network storage. 3. Enter the IP address of the host server. 4. Enter the name of the shared location on the host server. 5. Move the switch if the share requires a login, and enter username and password. 6. Click Connect. How to add audio to your recording Edit the stream profile which is used for the recording: 1.
AXIS Q17 Series Setup How to trigger an action 1. Go to Settings > System > Events to set up an action rule. The action rule defines when the camera will perform certain actions. Action rules can be setup as scheduled, recurring, or for example, triggered by motion detection. 2. Select what Trigger must be met to trigger the action. If you specify more than one trigger for the action rule, all of them must be met to trigger the action. 3.
AXIS Q17 Series Setup NOTICE TICE NO Disconnect the camera from power before connecting the wires. Reconnect to power after all connections are done. Connect the wires to the camera’s I/O connector Note For information on the I/O connector, see Connectors on page 24 1. Connect the ground wire to pin 1 (GND/-). 2. Connect the power wire to pin 2 (12V DC output). 3. Connect the I/O wire to pin 3 (I/O input). Connect the wires to the PIR detector’s I/O connector 1.
AXIS Q17 Series Setup 5. Create a profile that covers the entrance of the gate and then save the profile. Create an action rule: 6. Go to Settings > System > Events and add an action rule. 7. Name the action rule Gatekeeper. 8. From the trigger list, select Applications and then select the previously created motion detection profile. 9. From the action list, select the previously created preset position. 10. Click OK.
AXIS Q17 Series Troubleshooting Troubleshooting If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support How to reset to factory default settings Important Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. To reset the product to the factory default settings: 1. Disconnect power from the product. 2.
AXIS Q17 Series Troubleshooting 1. Download the latest firmware file to your computer, available free of charge at axis.com/support/firmware 2. Log in to the product as an administrator. 3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has finished, the product restarts automatically. AXIS Device Manager can be used for multiple upgrades. Find out more at axis.
AXIS Q17 Series Troubleshooting Problems with streaming Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased. No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network.
AXIS Q17 Series Specifications Specifications To find the latest version of the product’s datasheet, go to the product page at axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config. See the online help for more information. Status LED Indication Unlit Connection and normal operation. Green Shows steady green for 10 seconds for normal operation after startup completed.
AXIS Q17 Series Specifications Function button The function button is used for: • Leveling assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to start the leveling assistant and press again to stop the leveling assistant. The buzzer signal assists leveling of the camera, see Buzzer signal for leveling assistant on page 23. The camera is level when the buzzer beeps continuously.
AXIS Q17 Series Specifications 7 Brown and white Brown and white 8 Brown Brown Audio connector The Axis product has the following audio connectors: • Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal. For audio in, the left channel is used from a stereo signal. 3.
AXIS Q17 Series Specifications 2 3 4 DC output 12 V, max 50mA I/O configured as input I/O configured as output Power connector 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
User Manual AXIS Q17 Series © Axis Communications AB, 2017 - 2018 Ver. M5.2 Date: November 2018 Part No.