AXIS Q35 Series AXIS Q3517-LV Network Camera AXIS Q3517-LVE Network Camera User Manual
AXIS Q35 Series Table of Contents Solution overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to access the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About the product's built-in help . . . . . . . . . .
AXIS Q35 Series Solution overview Solution overview 3
AXIS Q35 Series Product overview Product overview AXIS Q3517-LV 1 2 3 4 5 6 7 8 9 10 Network connector Control button I/O connector Audio out Audio in DC connector SD card slot Status LED (2x) Function button IR LED (2x) AXIS Q3517-LVE 1 2 3 4 5 Network connector Control button I/O connector Audio out Audio in 4
AXIS Q35 Series Product overview 6 7 8 9 10 11 DC connector SD card slot Status LED (2x) Function button Heater IR LED (2x) CAUTION The heater may be hot.
AXIS Q35 Series Setup Setup How to access the product AXIS IP Utility and AXIS Camera Management are recommended methods for finding Axis products on the network and assigning them IP addresses in Windows®. Both applications are free and can be downloaded from axis.com/support The product can be used with the following browsers: • ChromeTM (recommended), Firefox®, Edge®, or Opera® with Windows® • ChromeTM (recommended) or Safari® with OS X® • ChromeTM or Firefox® with other operating systems.
AXIS Q35 Series Setup 1. Make sure to follow the instructions about secure passwords, see About secure passwords on page 6 . 2. Type a password and then retype it to confirm the spelling. 3. Click Create login. The password has now been configured. About the product's built-in help You can access the built-in help through your product’s web page. The help provides more detailed information on the product’s features and their settings.
AXIS Q35 Series Setup About remote focus and zoom The remote focus and zoom functionality allows you to make focus and zoom adjustments to your camera from a computer. It is a convenient way to ensure that the scene’s focus, viewing angle and resolution are optimized without having to visit the camera’s installation location. Left: no focus. Right: remote focus applied. Left: no zoom. Right: remote zoom applied.
AXIS Q35 Series Setup 1. Go to Settings > Image > Image correction. 2. Enable Straighten image. How to hide parts of the image with privacy masks If you want to hide parts of the image due to privacy reasons, use one or several privacy masks. What is a privacy mask? A privacy mask is a user-defined area that prohibits users from viewing parts of the monitored area. Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream.
AXIS Q35 Series Setup How to select exposure mode There are several exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for specific surveillance scenes. Go to Settings > Image > Exposure and select between the following exposure modes: • For most use cases, select Automatic exposure. • For environments with certain artificial lighting, for example fluorescent lighting, select Flicker-free. Select the same frequency as the power line frequency.
AXIS Q35 Series Setup Image with WDR. Note If you use WDR, you may experience some WDR artifacts in the image. Find out more about WDR and how to use it at axis.com/web-articles/wdr Overlays About overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration.
AXIS Q35 Series Setup Note If you update the overlay text it will be automatically updated on all video streams dynamically. Streaming and storage How to choose video compression format Decide which compression method to use based on your viewing requirements, and on the properties of your network. The available options are: Motion JPEG Motion JPEG or MJPEG is a digital video sequence that is made up of a series of individual JPEG images.
AXIS Q35 Series Setup 5. Move the switch if the share requires a login, and enter username and password. 6. Click Connect. How to add audio to your recording Edit the stream profile which is used for the recording: 1. Go to Settings > System > Stream profiles. 2. Select the stream profile to modify. 3. In the Audio tab, select the Audio stream checkbox and select On from the drop-down list. 4. Click Ok.
AXIS Q35 Series Setup 9. Set the pre-trigger time to 5 seconds. 10. Set the post-trigger time to 60 seconds. 11. Select SD card from the list of storage options. 12. Click Ok. How to detect tampering with input signal This example explains how to trigger an alarm when the input signal has been cut or short-circuited. For more information about the I/O connector, see page 20. 1. Go to Settings > System > I/O Ports and enable Supervised I/O for one of the ports. Create an action rule: 1.
AXIS Q35 Series Setup Applications About applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. To find out more about available applications, downloads, trials and licenses, go to axis.com/applications To find the user manuals for Axis applications, go to axis.com Note • It is recommended to run one application at a time. • Avoid running applications when the built-in motion detection is active.
AXIS Q35 Series Troubleshooting Troubleshooting How to reset to factory default settings Important Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values. To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button while reconnecting power. See Product overview on page 4 . 3.
AXIS Q35 Series Troubleshooting 2. Log in to the product as an administrator. 3. Go to Settings > System > Maintenance in the product’s webpage and follow the instructions. When the upgrade has finished, the product restarts automatically. AXIS Camera Management can be used for multiple upgrades. Find out more at axis.com/products/axis-camera-management Technical issues, clues and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.
AXIS Q35 Series Troubleshooting Problems with streaming Multicast H.264 only accessible by local clients Check if your router supports multicasting, or if the router settings between the client and the product need to be configured. The TTL (Time To Live) value may need to be increased. No multicast H.264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network.
AXIS Q35 Series Specifications Specifications To find the latest version of the product’s datasheet, go to the product page on axis.com and locate Support & Documentation. LED Indicators Note • The Status LED can be configured to flash while an event is active. Status LED Indication Unlit Connection and normal operation. Green Shows steady green for 10 seconds for normal operation after startup completed. Amber Steady during startup. Flashes during firmware upgrade or reset to factory default.
AXIS Q35 Series Specifications Function Button The function button has multiple functions: • As leveling Assistant – This function helps to ensure the image is level. Press the button for about 2 seconds to start the leveling assistant and press again to stop. The status LED (see ) and buzzer signal assist leveling of the image. The image is level when the buzzer beeps continuously. • To view the Status LED – Press the button once to light up the Status LEDs. Press again to turn them off.
AXIS Q35 Series Specifications Function Pin Notes Specifications 0 V DC (-) 1 DC ground 0 V DC DC output 2 Can be used to power auxiliary equipment. Note: This pin can only be used as power out. 12 V DC Max load = 50 mA Configurable (Input or Output) 3–4 Digital input or Supervised input – Connect to pin 1 to activate, or leave floating (unconnected) to deactivate. To use supervised input, install end-of-line resistors.
User Manual AXIS Q35 Series © Axis Communications AB, 2017 Ver. M1.10 Date: October 2017 Part No.