Awarepoint Installation Guide Version 2.3 Awarepoint Software Version 6.
i Change History Version 2.1 Date 7/27/2009 2.2 3/31/2010 2.3 5/17/2010 Description of Change Baseline release from previous versions. Changed paragraphs 7.1 and 7.2 to add S2U information. Updated to include the S2C/RM1 information and rewrite the regulatory info on sheet ii. Update appliance setup and make editorial comments throughout. Added Regulatory note OET Guide 65C. Updated with new Awarepoint Address Installation Guide Confidential and Proprietary v2.
ii Copyright Copyright 2010 Awarepoint Corporation, 600 W Broadway, Suite 250, San Diego, CA 92101 All rights reserved. This product or document is protected by copyright and distributed under licenses restricting its use, copying, distribution, and decompilation. No part of this product or document may be reproduced in any form by any means without prior written authorization of Awarepoint and its licensors, if any.
iii Regulatory Compliance: The Awarepoint devices have received the following agency approvals: Bridge Model B1: FCC ID: UAG-00000000B100 (FCC Part 15.247) Bridge Model B2: FCC ID: UAG-B2 (FCC Part 15.247) IC ID: 7348A-B2 (IS RSS-210, Issue 7) FCC Part 15:2007, Class A (Radiated & Conducted) EN55022:2006, Class A (Radiated & Conducted) ICES-003:2004, Class A (Radiated & Conducted) Sensor Model S1: FCC ID: UAG-00000000R100 (FCC Part 15.247) UL 60950-1:2003 CSA C22.2 No.
iv Table of Contents Section Page 1 Introduction ........................................................................................................... 1 1.1 Awarepoint Information ................................................................................... 1 1.2 System Operation ............................................................................................ 1 2 Installation Steps..................................................................................................
v 7.5 7.6 7.7 Place Awarepoint Sensor on Map ................................................................. 38 Optimize Awarepoint Sensor Locations ........................................................ 40 Deleting Unused Bridges and Sensors from System .................................... 41 8 Step #6 – Installing the Tags .............................................................................. 42 8.1 Awarepoint Tags ...........................................................................
vi Configure the Awarepoint Software .......................................................................... 73 Network Configuration............................................................................................... 73 Proxy Configuration................................................................................................... 74 Mysql Password Generation ..................................................................................... 75 Root Password .........................
vii Table of Figures Figure Page Figure 1 - System Diagram ............................................................................................... 2 Figure 2 - Launch System Manager .................................................................................. 5 Figure 3 - System Manager Login ..................................................................................... 5 Figure 4 - System Manager home....................................................................................
viii Figure 48 – Bridge Icons ................................................................................................. 33 Figure 49 - Placing Awarepoint Bridge............................................................................ 34 Figure 50 - Placing Awarepoint Bridge Using B Button .................................................. 34 Figure 51 - R1 Sensor ..................................................................................................... 36 Figure 52 - S2 Sensor .......
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Introduction 1 1 Introduction This system installation manual is for use by an Awarepoint employee or Awarepoint trained service provider who intends to install the Awarepoint Real-time Awareness Solution. This document describes how to install the Awarepoint Real-time Awareness Solution. This allows users to easily locate tagged equipment using any web browser (Internet Explorer, Mozilla Firefox, etc.).
Introduction 2 Figure 1 - System Diagram The Tag is a wireless device that is attached to equipment so that the equipment may be located by the Awarepoint system. Although Tags attach to the asset in a variety of ways, they are most commonly attached by zip-ties or high strength double-sided tape. The Tags broadcast short messages periodically. If the Tag is moving, the default update rate is seconds. If it is stationary, the default update rate is 10 minutes.
Introduction 3 The System is configured using the System Manager, a Java application that runs on a PC connected to the facility LAN. The System Manager may be downloaded from the Awarepoint Appliance or from the Network Operations Center. Installation Guide Confidential and Proprietary v2.
Installation Steps 2 4 Installation Steps To meet your goal of performing a successful Awarepoint installation, carry out the following steps in this order. Step #1 Configuring Areas Step #2 Preparing for Installation Step #3 Installing the Appliance Step #4 Installing the Bridge Step #5 Installing the Sensors Step #6 Installing the Tags Step #7 Associating Tags with Assets Step #8 System Testing and Quality Control Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 3 5 Step #1 – Configure Regions Normally this step is performed first. Maps are created, loaded and configured before the physical installation begins at the customer site. It is extremely important to determine the areas ahead of time. Each floor area needs to be discussed with the customer before beginning this step.
Step #1 – Configure Regions 3.1.1 6 System Manager Home After you login, you should see the System Manager home screen: Figure 4 - System Manager home 3.2 Configuring Regions Under the Positioning tab, choose the Reigions tab to configure Regions. The Awarepoint System Manager uses a Campus/Building/Floor/Region/Room hierarchy. The first three levels of the hierarchy are required; the last two are optional. Note: The screenshots show other campuses in the system for demonstration purposes only.
Step #1 – Configure Regions 7 Figure 5 - System Manager Positioning Tab 3.2.1 Creating a Campus Choose the New Campus button to create a campus. Enter the name of the Campus (in this example, “VRMF”) and choose OK. Figure 6 - New Campus Dialog Box Select the campus you created (VRMF) in the tree: Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 8 Figure 7 - Campus Created 3.2.2 Creating a Building Choose the New Building button. Enter the name of the Building (in this example, “Atkinson Hall”) and choose OK. Figure 8 - New Building Dialog Box Select the building you created. Figure 9 - Building Created Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 3.2.3 9 Creating a Floor Choose the New Floor button. Enter the name of the Floor (in this example “5”) and choose OK. Figure 10 - New Floor Dialog Box Choose the Usage type from the drop-down list. Some typical usage types include Psych Floor or Intensive Care. Enter a floor index. The floor index indicates the order the floors will appear in System Manager and Status Server. Without a floor index defined, the floors will be sorted alphabetically by the floor name.
Step #1 – Configure Regions 10 Figure 12 - Open Image Dialog Box Choose the Open button to select the image. 3.2.5 Creating a Region for a Floor The Awarepoint Appliance will only compute locations inside areas. Therefore, the entire floor must be covered with contiguous areas if you want Tags to be positioned on the floor. You may either draw in multiple areas or draw one area to cover the entire floor. Areas may be created with either the Rectangular Area tool or the Polygonal Area tool.
Step #1 – Configure Regions 11 Figure 14 - Drawing an Area Give the area a meaningful name such as “main.” Choose OK. Figure 15 - New Room Dialog Box At the main screen, choose the Apply button. Figure 16 - Area Created To create a polygonal area, choose the Polygonal Area tool button. Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 12 Figure 17 - Positioning: Areas Tab Click on the map to set each vertex of the polygonal area. Figure 18 - Set Polygonal Area The green area indicates the outline of the area. If the area is red then it is not valid because it overlaps with other areas. Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 13 Figure 19 - Valid Area To complete the area, click on the starting point. The area will change color to blue when the mouse is over the starting point. Figure 20 - Complete Area After you have completed the area, enter a name for the area. Figure 21 - Naming the New Area Note: Tags will only show up inside areas – you must draw area(s) on the floor where Tags will travel. Installation Guide Confidential and Proprietary v2.
Step #1 – Configure Regions 3.2.6 14 Setting Map Scale For each floor in the facility, using a laser distance reader, select the longest measurable distance and measure this distance in meters. Record this distance. Open the System Manager and choose the Areas tab. Load the map of the floor to be scaled. On the left side of the map, choose the bottom button Set Map Scale. Figure 22 - Setting Map Scale Find the area on the map where the distance was measured. Click on one end of the measured length.
Step #2 – Preparing for Installation 15 4 Step #2 – Preparing for Installation 4.1 System Hardware Prior to installation, you will need the following system hardware. 1. Awarepoint Appliance, including: • Y Power Cable • Rack Rails with mounting screws • Bezel • Ethernet Cable (Cat 5 or better, length to be determined by site requirements) 2.
Step #2 – Preparing for Installation 16 Hardware Tools Purpose Security Screw Screwdriver Screwing in secure screws into the modified electrical outlet faceplate for deploying secure Sensors. Torque Screwdriver Used when attaching T2S clips and brackets Multi-head Screwdriver Flat head and Phillips (could only need heads) Network Cable - 15' Network Cable- 3' Network Cable - 7' Laser Distance Measure To determine a distance reference for entering Map Scale into System Manager.
Step #2 – Preparing for Installation 17 Software Purpose Terminal emulator software (we recommend TeraTerm, available from http://www.tucows.com/preview/195282 ) This software will be used for configuring B1 Bridges PuTTY: A Free Telnet/SSH Client http://www.chiark.greenend.org.uk/~s gtatham/putty/ This software will be used for connecting to the server via serial cable. URLs for Awarepoint Software: Make sure you have been given credentials for the site before you arrive.
Step #2 – Preparing for Installation 18 Note: Do NOT give this password to anyone without the consent of the Vice President of Professional Services. Static IP Address, Default Bridge, and Subnet Mask for Ethernet Interface IP address of Primary and Backup DNS Awarepoint Appliance Location – 1RU in a standard EIA-310-D rack with front and rear rails, – with power - one (1) NEMA 5-15R power receptacle, and – one Ethernet port 3. Awarepoint Bridge IP Addressing: DHCP or Static.
Step #2 – Preparing for Installation 19 To install an Awarepoint Appliance you will need the following: ▪ The Awarepoint Appliance ▪ Power cable ▪ Ethernet Cable ▪ Rack Rails ▪ Phillips-Head screwdriver for installing the rails ▪ Serial Cable (if keyboard and monitor are not available) ▪ Null Modem Adapter (if keyboard and monitor are not available) ▪ Gender Changer (F-F) - (if keyboard and monitor are not available) To install an Awarepoint Bridge you will need the following: ▪ The Bridg
Step #3 – Installing the Appliance 20 5 Step #3 – Installing the Appliance 5.1 Awarepoint Appliance The Awarepoint Appliance is shown. Figure 24 - Awarepoint Appliance - front view The Awarepoint Appliance is a one-rack unit server, nominally configured with redundant hard drives. It uses a Linux based operating system. Note: These drawings depict a Dell PE1950.
Step #3 – Installing the Appliance 21 Figure 26 - Awarepoint Appliance Diagram - Front (Dell PowerEdge 1950) 5.1.1 1 Power-on indicator, power button 2 NMI button 3 System identification button 4 LCD display 5 USB connectors (2) 6 Video connector 7 Hard drives 8 Optical drive Server Specifications Component Detail Base Unit Quad Core Xeon E5405 Processor2x6MB Cache, 2.
Step #3 – Installing the Appliance 5.2 5.3 22 Component Detail CD-ROM or DVD-ROM Drive 8X DVD-ROM for PowerEdge 1950 (313-4310) Sound Card Bezel for PE 1950 (313-3937) Speakers 1x4 Backplane for 2.5-inch Hard Drives (3117957) Additional Storage Products 73GB 10K RPM Serial-Attach SCSI 3Gbps 2.
Step #3 – Installing the Appliance 5.4 23 Connect to Awarepoint Appliance’s Serial Interface If you have a keyboard and monitor connected to the Awarepoint Appliance, go to the next section. 1. Start the Appliance, and after it has booted (approx. 5-10 minutes) connect a serial cable with null modem adapter between the Appliance and the computer you will use to configure the Appliance (normally your laptop computer). 2. Open a terminal program (e.g.
Step #3 – Installing the Appliance 5.6 24 Initial Set-up Run “awp-network-config.sh” to run the configuration utility. The script displays the main menu.: hostname: aps.awarepoint.com 1) configure hostname 2) configure eth0 3) configure dns 4) test network q) quit 5.7 Configure IP Address Select option 2, “configure eth0” eth0 is enabled using dhcp eth0 Link encap:Ethernet HWaddr 00:0C:29:18:FB:48 inet addr:192.168.1.175 Bcast:192.168.1.255 Mask:255.255.255.
Step #3 – Installing the Appliance 5.8 25 Configure the DNS 1. From the main menu, select option 3 “configure dns” 2. Change the “local domain name.” 3. Change the “nameservers.” 4. Don’t change the “domain search order” 5. Don’t change the hostname local domain name: ------------nameserver list: 10.0.1.5 ------------domain search order: awarepoint.com ------------1) change domain name 2) change nameservers 3) change domain search order q) quit 6. Enter Information 7.
Step #4 – Installing the Bridge 26 6 Step #4 – Installing the Bridge 6.1 Awarepoint Bridge There are two models of Bridges. The Bridge model B1 is shown. Figure 28 - Awarepoint Bridge B1 The B1 Bridge has the following connectors as shown below: Figure 29 - Awarepoint B1 Bridge Connectors The connectors are (left to right) Network Interface, Power Connector, and Serial Port. The Network Interface connects the Bridge to the Ethernet network, according to IEEE standard 802.3.
Step #4 – Installing the Bridge 27 Figure 30 - B2 Bridge ▪ Cursor ▪ Down Arrow ▪ Up Arrow ▪ Enter The Bridge menu can be entered at any time by holding down the Cursor and Enter buttons simultaneously. Figure 31 - Entering the Bridge Menu These are the menu options: ▪ Configuration ▪ Info ▪ Ping ▪ Exit Choose one of the menu options by pressing the Cursor button until it is under the menu option. Press the Enter button to get into the selected menu.
Step #4 – Installing the Bridge 28 If No: – Link Speed – 10/100 – Duplex Mode – Half/Full ▪ DHCP – Yes/No Figure 33 - DHCP option If No: – IP Address Figure 34 - Static IP Address – Subnet Mask Figure 35 - Subnet Mask – Default Gateway Figure 36 - Default Gateway ▪ Auto Discover Server – Yes/No Figure 37 - Auto Discover Server Installation Guide Confidential and Proprietary v2.
Step #4 – Installing the Bridge 29 Figure 38 - Bridge Connected to the Appliance If No: – Server IP Address ▪ Save Settings – Yes/No Info allows the user to view the following information about the Bridge.
Step #4 – Installing the Bridge 6.2 30 Physical Installation Find a suitable location for the Bridge. Mounting in switch closets is preferred, as the Bridge is less likely to be disturbed. You will need one power outlet and one Ethernet port. Prior to installing the Bridge, read its wireless MAC address from the bottom. Indicate on a paper copy of the map where this Bridge is located along with its MAC address.
Step #4 – Installing the Bridge 6.3.1 31 Configure Network Interface – B1 Model Only 1. Plug the Bridge into the power outlet. 2. Open TeraTermpro and press the Enter button three times. This will initiate the program. 3. On the terminal program you should see boot information. When prompted, press ‘c’ to configure the IP Address settings. At the prompt, enter return to accept the existing MAC address. 4. At the next prompt, if using DHCP to set the IP address of the Bridge then press Y.
Step #4 – Installing the Bridge 32 4. Follow the steps through the configuration menu to configure the Bridge. Answer the question of “Auto-Negotiate Link?” by using the Cursor button to place the screen cursor under “YES” or “NO.” Press the Enter button to choose the selection and advance to the next screen. Figure 43 - Auto-Negotiation Link 5. If the answer is “NO,” follow the questions to answer “Link Speed” and “Duplex Mode.” 6. Answer the “Use DHCP?” question the same way as the last question.
Step #4 – Installing the Bridge 33 Figure 47 - No Settings Were Changed 12. Once the Bridge has booted, the user can enter the Bridge Menu any time by pressing the Cursor and Enter buttons at the same time once or twice. 6.5 Place Awarepoint Bridge on Map Open the System Manager and choose the Positioning: Configuration tab. Expand the Sensors/Bridges tree and select the floor where the Bridge is located. Expand the unassigned section of the Sensors/Bridges tree.
Step #4 – Installing the Bridge 34 Figure 49 - Placing Awarepoint Bridge Bridges can also be placed using the B button on the left side of the map. This method of placing Bridges on the map is helpful if the list of unassigned Bridges is very long. Choose the B button and then type in the last 5 digits of the Bridge’s MAC address. Choose OK. The Bridge will appear in the center of the map. It can then be moved to the appropriate location.
Step #4 – Installing the Bridge 6.5.1 35 Adding a Bridge Location Comment Once a Bridge is on the map, double click the icon of the Bridge to add a comment on the location. The more descriptive the comment (i.e. “2nd Floor – room 232, front wall, under desk”), the easier it will be for a technician to find the Bridge at a later date. Installation Guide Confidential and Proprietary v2.
Step #5 – Installing the Sensors 7 36 Step #5 – Installing the Sensors Sensors need to be located throughout the coverage area, including along the perimeter. When installing Sensors, begin by installing Sensors near the Bridge and work progressively outward in concentric circles. This will optimize network topology. The preferred sequence of installation is to have the Appliance and Bridges installed and configured properly before installing Sensors.
Step #5 – Installing the Sensors 7.2 37 Physical Installation The Sensors are installed in standard electrical power receptacles. Prior to installing the Sensor you must locate a powered outlet. Verify that the receptacle has power by using an electrical tester. For S2C and S2U Sensors, use the appropriate approved power cord matching the receptacle. 7.
Step #5 – Installing the Sensors 7.5 38 Place Awarepoint Sensor on Map Open the System Manager and choose the Positioning: Configuration tab. The Sensor you just installed should show up in the Unassigned section of the device tree. If it is functioning correctly, the icon for the Sensor should be green. In the device tree, expand the Campus and Building so that you can see the floor. Click on the floor to display the map for the floor. Drag the Sensor icon onto the map and place it where it is located.
Step #5 – Installing the Sensors 39 Figure 55 - Placing Awarepoint Sensors using S button Choose the Apply button. 7.5.1 Adding a Comment to Sensor Location Once Sensor is on the map, double click the icon of the Sensor to add a comment on the location. The more descriptive the comment (i.e. “3rd Floor - PACU Nurse Station, back wall, under cabinets”), the easier it will be for a technician to find the Sensor at a later date. Figure 56 - Adding Comments to Sensors Continue to place all Sensors.
Step #5 – Installing the Sensors 40 Figure 57 - Placing All Awarepoint Sensors 7.6 Optimize Awarepoint Sensor Locations Once you have placed several Sensors in an area, you need to optimize the mesh network. In a good mesh network, all Sensors have redundant paths back to the Bridge so that if one Sensor is removed or disabled, the other Sensors will be able to route around it.
Step #5 – Installing the Sensors ▪ 41 Light Green - A FFD connected to any Bridge except the Bridge the Appliance thinks it should be connected to. An examination of the network should reveal why the particular Sensor(s) are attached to an "incorrect" Bridge. Figure 59 – Sensors and Signal Strength The lines between Sensors indicate the signal strength between them. ▪ Green - A strong (-60 or stronger) connection. You should see very few of these in any standard install.
Step #6 – Installing the Tags 8 42 Step #6 – Installing the Tags Tags are attached to equipment to be tracked. Prior to installing Tags, you should have an equipment list describing what the customer wants Tagged, with approximate quantities for each. Equipment to be Tagged should stay in the coverage area or it will not be found. Prior to installing Tags, the Sensors, Appliance, and Bridges must be correctly installed. For some installations, the Tags are added to the system before the site visit.
Step #6 – Installing the Tags 43 6. Either upload a .csv file with a listing of the MAC addresses of the appropriate devices, or type the MAC addresses into the ‘MAC Addresses’ field. 7. Choose ‘Create.’ Figure 62 - Batch Create Tags in Status Server 8.3 Physical Installation Tags are attached to assets using a variety of methods, including double-sided tape or zip-tie. Note: After tightening zip-ties, cut off the excess portion flush with locking connection to avoid leaving sharp edges.
Step #6 – Installing the Tags 44 Figure 63 - Tag Zip Tie Attachment Figure 64 - Tag Double-Sided Tape Attachment Write down the MAC address and asset information, including: ▪ Type of Asset (Wheelchair, IV Pump, Gurney, etc.
Step #6 – Installing the Tags 8.4 45 Temperature Tag 1. Log into the System Manager and choose the Device Management tab. 2. Click the Create Mode button. 3. Enter the mode settings shown below: ▪ Tag Blink Quantity: 3 ▪ Blink Interval (sec): 600 ▪ Tag Configuration Interval (sec): 86400 ▪ In-Motion Blink Interval (sec): 600 ▪ Check the box next to “Send Status Message with Every Location Update” 4.
Step #6 – Installing the Tags 46 Figure 66 - Assigning Tags to a Mode 8.4.1 Physical Installation of Temperature Tags (T2T) Temperature Tags (T2T) should be installed on the outside of the asset that to be monitored, on the side that is closest to a Sensor. The cord should be supported on the outside of the asset to be monitored using the “tape on” cable tie down squares. A two inch service loop should be added near the Tag so that you absolutely remove all tension from the cord (See photo).
Step #6 – Installing the Tags 47 Figure 67 - Temperature Tag Installation with Service Loop 8.5 Sterilizable Tag These Tags should always be installed on the outer container, as they cannot survive ultrasonic processing. Figure 68 - Autoclave Tag Figure 69 - Autoclave Tag on Outside of Tray Installation Guide Confidential and Proprietary v2.
Step #6 – Installing the Tags 48 They can be attached inside the tray, as long as they are removed before sterilization. Figure 70 - Autoclave Tag in Bracket Figure 71 - Autoclave Tag Removed from Bracket 1. Log into the System Manager and choose the Device Management tab. 2. Choose the Create Mode button. 3.
Step #6 – Installing the Tags 49 Figure 72 - Creating Sterilizable Tag Mode As soon as the Tags physically arrive in a coverage area and show up in the system, they should be assigned to the mode through the System Manager in the Device Management tab. (See Figure Below) Figure 73 - Assigning Tags to a Mode Installation Guide Confidential and Proprietary v2.
Step #6 – Installing the Tags 8.5.1 50 Physical Installation of Sterilizable Tags (T2S) Please provide Awarepoint with the model of the tray-container for the appropriate clip and instructions. Figure 74 - Sterilizable Tag Installation The torque setting used for the T2S mounting plate is 12 in-lbs (max). Note: Do not over tighten. If these screws are over tightened, it can crack the case and the cleaning fluid will enter the case. 8.
Step #6 – Installing the Tags 51 Set the threshold at 100 (which should be the default). Place the optical Tag on the asset with the optical Sensor facing outside. Installation Guide Confidential and Proprietary v2.
Step #7 – Associating the Tags with Assets 9 52 Step #7 – Associating the Tags with Assets After Tags have been physically attached to the assets that will be tracked, Tags and assets need to be electronically connected in the Awarepoint system. This can be done in Infopoint or System Manager. The following section describes how to make this Tag/asset association in Infopoint. 9.
Step #7 – Associating the Tags with Assets 53 Figure 76 - Infopoint Main Page 9.2 Adding Assets In the Infopoint interface, choose the Assets tab. Figure 77 - Assets Tab When new assets are purchased or rented, they need to be added to the system. Changes in assets, asset types, manufacturers, models or owners, also need to be edited in the system. Figure 78 - Manage Assets 1. Choose Create an Asset from the left column. Installation Guide Confidential and Proprietary v2.
Step #7 – Associating the Tags with Assets 54 Figure 79 - Asset Information 2. Enter the asset information. 3. Choose the Tag MAC from the drop-down list. Figure 80 - Tag MAC drop-down list 4. Choose Create. 5. If you need to add new asset attributes, chose the Create New link in the right column, next to the asset attribute that you would like to create. 9.3 ▪ Asset Type ▪ Owner ▪ Manufacturer ▪ Model Edit Assets 1.
Step #7 – Associating the Tags with Assets 55 3. Make changes to the asset information, then choose Apply. 9.4 Delete Assets Before deleting an asset, you must first take it out of service. When you take an asset out of service, it preserves the history but removes it from the Searchpoint search. It retires the asset but it can be returned to service at a later time. One example of taking an asset out of service would be when a rental asset is returned. 1. Find the asset you would like to delete.
Step #7 – Associating the Tags with Assets 56 2. Change the asset attribute to “out of service,” then the Apply button. 3. Find the asset again by using the “out of service” attribute. 4. Choose the Edit button for the asset. The Delete button is now available. Installation Guide Confidential and Proprietary v2.
Step #7 – Associating the Tags with Assets 57 5. Choose the Delete button to delete the asset. 9.5 View or edit asset types, manufacturers, models and owners From the column in the left, choose Asset Types, Asset Manufacturers, Asset Models or Asset Owners. Figure 81 - Manage Assets A list of the attribute will be displayed. Installation Guide Confidential and Proprietary v2.
Step #7 – Associating the Tags with Assets 58 You can Edit the attribute When you are finished editing the attribute, choose Save. 9.5.1 List the assets associated with that attribute Configure the temperature range for an asset type Configure the minimum and maximum temperature range for an asset through the Edit Asset Type page. Installation Guide Confidential and Proprietary v2.
Step #7 – Associating the Tags with Assets 59 1. Choose Asset Types through the link in the left hand pane. 2. Choose the Edit button next to the asset type. 3. Choose the Set Minimum Temperature and Set Maximum Temperature checkboxes. Then set the minimum and maximum temperatures in Celsius. Installation Guide Confidential and Proprietary v2.
Step #8 – System Testing and Quality Control 10 60 Step #8 – System Testing and Quality Control This section describes how to test the system prior to System Acceptance. 10.1 Awarepoint Sensors Verify that Sensors are properly secured to the faceplate. Using the System Manager verify the following: 10.2 ▪ Each Sensor has more than one path back to the Bridge.
Step #8 – System Testing and Quality Control 61 3. Enter the Test Point Name, select the asset type of Tags to be used for the test, and select the building and floor where the test will be taken. 4. Choose Next. A map will come up of the selected floor. Figure 82 - Accuracy Testing in Status Server 5. Set the Tags in any location, about waist-high on the selected floor, about a foot apart from each other. Do not bunch the Tags.
Adding Additional Assets After Installation 11 62 Adding Additional Assets After Installation After the initial installation at a customer site, additional assets at that site need to be added to the Awarepoint system. Assets can be added using System Manager or Infopoint. In some cases, it may be easier to add assets while you are not connected to the site network or even to the Internet.
Adding Additional Assets After Installation 63 3. Enter your user name and password, then choose the Login button. 4. Choose the appropriate site from the drop-down menu, then choose OK. 5. At the Home tab, you can choose the Go Offline button. 6. Choose the Assets tab. Installation Guide Confidential and Proprietary v2.
Adding Additional Assets After Installation 64 Figure 86 - Asset Manager At the offline Asset Manager, you can 11.2 ▪ Add an asset to an existing asset type ▪ Add a new asset type ▪ Find an existing asset Add an Asset to an Existing Asset Type 1. Choose the Asset Type from the list in the left pane. Figure 87 - Asset Type properties The asset type expands into a list of assets of that type. Installation Guide Confidential and Proprietary v2.
Adding Additional Assets After Installation 65 2. Choose the New Asset button. Figure 88 - Asset Properties 3. Choose the Associate button to display a list of Tags. Figure 89 - List of Tags 4. Choose the correct Tag to associate with this asset. 5. Fill in the rest of the asset information and choose the Apply button. The new asset will now be listed under the appropriate asset type. Installation Guide Confidential and Proprietary v2.
Adding Additional Assets After Installation 11.3 66 Add a New Asset Type Figure 90 - Offline Asset Manager 1. Choose the New Asset Type button. Figure 91 - New Asset Type dialog box 2. Enter the new asset type name. 3. Choose the appropriate Parent Type from the drop-down list. Installation Guide Confidential and Proprietary v2.
Adding Additional Assets After Installation 11.4 67 Find an existing asset Figure 92 - Offline Asset Manager Choose the Find Assets button. Figure 93 - Find Assets dialog box Once you have found the asset, you can associate it with a specific Tag. Installation Guide Confidential and Proprietary v2.
Troubleshooting 68 12 Troubleshooting 12.1 Awarepoint Appliance If the Appliance is not responsive, try the following steps: 1. If you are onsite, look at the unit and determine if there are any hardware problems (bad PSU, hard drive, etc.). The front LCD window can indicate an error message / number. Please see Appendix C which contains the explanations for the server error messages. 2. If there are no hardware problems, try to ping the Appliance.
Troubleshooting 12.3 69 Awarepoint Sensor If the Sensor appears Red in the Positioning: Configuration tab or on the Awarepoint Network Operations Center, the Sensor has a problem. Try the following steps: 1. Verify the Bridge nearest the Sensor is functioning correctly. Verify the Appliance is functioning correctly. 2. Verify that Sensor has most up-to-date Sensor firmware that is appropriate for model of Sensor and for model Bridge that is being used on the network. 3.
Appendix A – Awarepoint Bridge Web Interface 70 Appendix A – Awarepoint Bridge Web Interface The Bridge has a simple interface that is accessed by typing in the Bridge’s IP address into a web browser. This interface can only be accessed if you are on the local network. You will not be able to access the Awarepoint Bridge Web Interface from an Internet connection. Figure 94- Awarepoint Bridge Web Interface Username: bridgeadmin Password: last six digits of the Bridge’s MAC address.
Appendix A – Awarepoint Bridge Web Interface 71 Figure 96 - Awarepoint Bridge Statistics Page Installation Guide Confidential and Proprietary v2.
Appendix B – Complete Appliance Configuration Instructions 72 Appendix B – Complete Appliance Configuration Instructions If you have not configured an Appliance before, please contact an Awarepoint Professional Services engineer for guidance. This appendix is included only as a reference, and should not be used without specific training and recommendations. Connect to Awarepoint Appliance’s Serial Interface If you have a keyboard and monitor connected to the Awarepoint Appliance, you may skip this step.
Appendix B – Complete Appliance Configuration Instructions 73 Login to the Awarepoint Appliance Press return a few times and you should see the login prompt. Enter: ▪ Username: root ▪ Password: (to be provided by Awarepoint) Verify the system date 1. Type in "date" and press enter. 2. If the date is not correct then run "date MMDDhhmmYYYY" to set the date. Example: For 10-20-2009 13:01 type "date 102013012009". 3. Run "date" again to verify the date.
Appendix B – Complete Appliance Configuration Instructions 74 Interrupt:177 Base address:0x1400 1) 2) 3) 4) 5) q) Use DHCP Manually configure Restart interface Enable Device Disable Device quit Select option 2, "Manually Configure," and enter the Awarepoint Appliance’s IP address information. IP Address: 192.168.1.173 Netmask: 255.255.255.0 Gateway (default route): 192.168.1.1 Press "q" to return to the main menu when asked. changes were made restart network [y/n]? Press “y.
Appendix B – Complete Appliance Configuration Instructions Proxy Proxy Proxy Proxy Proxy Proxy Awarepoint Appliance Awarepoint Appliance Awarepoint Appliance Awarepoint Appliance Username: proxy password> Press "q" to return to the main menu. Mysql Password Generation Step 3 will generate a unique mysql root password. This password does not need to be noted.
Appendix B – Complete Appliance Configuration Instructions 76 20) America/North_Dakota/Center 21) America/Phoenix 22) America/Shiprock 23) America/Yakutat 24) Pacific/Honolulu Enter ID: Network Operations Center Registration Step 6 will register with the Awarepoint Network Operations Center. You must have sufficient access to be able to do this.
Appendix C – Server Error Codes 77 Appendix C – Server Error Codes The following is an excerpt from the Dell PowerEdge 1950 System Hardware Owner’s Manual. It has been included as a reference for server error codes. Installation Guide Confidential and Proprietary v2.
