Rhein Tech Laboratories 360 Herndon Parkway Suite 1400 Herndon, VA 20170 http://www.rheintech.com Client: FCC: Industry Canada: FCC ID: Model #: Paxar Americas, Inc. Part 15.247 RSS-210 GU69460IPLA3021 9460IP APPENDIX J: MANUAL Please refer to the following pages for the Paxar 9460IP and the Symbol Technologies LA-3021 manuals.
Monarch 9460 Printer TC9460OH Rev. AC 2/01 ©2001 Monarch Marking Systems, Inc. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2001 Monarch Marking Systems, Inc.
TA B L E O F C O N T E N T S GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Single Station Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . Four Station Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . AC Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carrying Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 B-2 B-2 B-3 PRINTER OPTIONS . . . . . . . . . . . . . .
1 G E T T I N G S TA R T E D The Monarch® Sierra Sport2 9460 printer is a portable, thermal-direct printer that prints on tags or labels. Introduction This chapter includes information about N documentation. N printer utilities N unpacking the printer. N installing the battery and battery information. N connecting the communications cable. N using the LCD screen and buttons. Audience The Operator’s Handbook is for the person who prints and applies labels.
Printer Utilities The Monarch® MPCL Toolbox utilities are also available on our Web site and are free to download. This group of development utilities help you configure the printer, customize fonts, and download files.
Powering the Printer There are two ways to power the printer: N Using a battery. See "Installing the Battery" for more information. N Using the optional AC power adapter. For more information about the AC power adapter, refer to the 9463 Operating Instructions included with the AC power adapter. Installing the Battery The battery can be installed with or without supplies loaded. Make sure the battery is charged before using it. 1. Turn off the printer if you are changing batteries. 2.
3. Insert the connector end of the battery into the printer. 4. Close the supply door until the release buttons click into place. 5. Turn on the printer by pressing and holding the P button until the LCD screen comes on (about two seconds).
Battery and Safety Information N You must charge a battery before using it. N The printer uses a 7.4V lithium-ion battery. WARNING Use only Monarch chargers (Monarch® 9461 Single Station Charger or the Monarch® 9464 Four Station Charger) designed for lithium-ion batteries when charging. The battery might explode if placed on a different charger. N Charging time is approximately 1.5 to 3 hours. N Take the battery out of the printer when storing the printer for long periods of time.
Connecting the Communications Cable 9-pin and 25-pin serial communication cables are available. For best results, use only Monarch® cables. See Appendix B, "Accessories & Options" for part number information. 1. Open the hinged cable door by loosening the two screws and lifting up on the door. Screws CAUTION Do not use sharp objects around the printhead. This may damage the printer and require a service charge.
2. Plug the DB9 connector into the DB9 port. DB9 Port DB9 Connector 2.5" 3. Place the cable in the cable cavity. Cable in Cable Cavity 4. Close the hinged cable door and tighten the screws. To connect the optional AC power adapter, refer to the 9463 Operating Instructions included with the AC power adapter.
Using the Display and Buttons P Turns the printer on and off. O Advances the supply or returns the display to the next higher menu. A Three buttons for selecting options on the display. Navigation Buttons Display On/Off Button Feed/Ready Button Printing The host sends online packets containing print jobs to the printer. 1. Turn on the printer by pressing and holding the P button until the display turns on.
2. Download a format and a batch. For information on creating packets and downloading print jobs refer to the online version of the Programmer’s Manual available on Monarch’s Web site (www.monarch.com). The printer prints either a strip of supplies or one at a time (on-demand mode). 3. Remove the printed supplies.
1-10 Getting Started
2 LOADING SUPPLIES This chapter describes how to load supply for N non-peel mode (prints on continuous strip of supply). N peel mode (prints and separates the label from the liner). Loading tips: N Whenever you open and close the supply door, press the O button to calibrate the supply under the printhead. N The printer may be on or off when loading supplies. Loading for Non-Peel Mode Use these instructions to load labels, tags, receipt paper, and linerless labels (supply without a liner).
2. Remove the tape from a new roll of supply. 3. Move the supply holder tabs to widen the supply holders. Insert a roll of supplies. Supply Holder Tabs The supply should unwind as shown with the loose end of the supply feeding through the exit chute. 4. Pull out enough supply to lay across the exit chute. Exit Chute 5. Close the supply door until the release buttons click into place.
6. Press the O button to calibrate the supply under the printhead. If you receive a supply error, see Chapter 4, "Troubleshooting" for more information. Tear Edge Te a r i n g t h e S u p p l i e s Tear the supply from the right or left using the tear edge as a guide. Do not pull straight up on the supply. You may lose registration.
Loading for Peel Mode You need label supply with a liner to use these instructions. 1. Open the supply door by pushing down on the release buttons located on both sides of the printer. The supply door should swing open. Release Button 2. Remove the tape from a new roll of supply. 3. Move the supply holder tabs to widen the supply holders. Insert a roll of supplies.
The supply should unwind as shown with the loose end of the supply feeding through the exit chute. 4. Pull out enough supply to lay across the exit chute. Exit Chute 5. Remove a couple of labels from the liner. Feed the supply under the peel bar. Peel Bar Release Button The peel bar should be open, if not, push up on the release buttons located on both sides of the printer.
6. Close the supply door until the release buttons click into place. The peel bar closes when the supply door clicks into place. 7. Lightly tug on the liner to remove the slack. 8. Press the O button once or twice to advance the labels and to calibrate the supply under the printhead. If you receive a supply error, see Chapter 4, "Troubleshooting" for more information. Label Liner The liner separates from the label.
CARE & MAINTENANCE 3 This chapter explains how to N clean the printhead, platen roller, and the supply sensors. N clear label jams. CAUTION Do not use sharp objects to clean the printhead. This may damage the printer and require a service charge. Cleaning The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead and platen roller N after using seven to ten (7-10) rolls of supplies.
Use any of the following items to clean the printhead: N A soft cloth moistened with isopropyl alcohol. CAUTION Use isopropyl alcohol on the interior areas only, never on the exterior. N A Monarch Cleaning Pen (part number 114226). To clean the printhead, platen roller, and supply sensors: 1. Turn off the printer by pressing and holding the P button until the display is blank. Do not use sharp objects to remove adhesive or label particles from the printhead area. 2.
4. Clean the printhead with a clean soft cloth moistened with isopropyl alcohol, a cleaning pen, or a small brush. CAUTION The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal before touching the printhead. Printhead 5. Clean the platen roller with a clean soft cloth moistened with isopropyl alcohol or a cleaning pen. 6. Turn the platen roller with your finger to clean the entire surface.
7. Clean the on-demand and black mark sensor with a clean soft cloth or cotton swab moistened with isopropyl alcohol or a cleaning pen. On-Demand Sensor Black Mark Sensor 8. Reload the supply. 9. Close the supply door until the release buttons click into place. 10. Turn on the printer by pressing and holding the P button until the display turns on. Clearing Label Jams When you are printing and jam occurs, you see a supply error message. To clear the jam: 1.
4 TROUBLESHOOTING This chapter lists some of the common printer problems and their possible solutions. If these solutions do not work, call Monarch Service. Problem Solution Printer will not feed. Make sure the battery is fully charged. Make sure the supply cover is completely closed. Make sure the supply is loaded properly. Run the printer diagnostic tests. Refer to the System Administrator’s Guide for more information. Printer will not print. Make sure the battery is fully charged.
Problem Solution Supply does not calibrate properly. Check the on-demand, black mark, die cut, or non-indexed sensors. Refer to the System Administrator’s Guide for more information. You may need a new sensor. Common Errors The following is a list of common printer errors you may receive. If you receive a message not listed here, see your System Administrator or call Technical Support at the number listed on the back of this manual.
Error Description 703 Check Supply The printer sensed a calibration of different-sized black marks. Make sure the correct supply is loaded. 704 Check Supply Printer has not sensed a supply mark within the specified number of inches or is out of supplies. Check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press the A button under the x icon to clear the error. Change supply. 750 Hot Head Printhead is overheated.
Error Description 758 Check Supply Either the supply is not seen or the on-demand sensor is broken. Press the A button under the x icon to clear the error. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in on-demand mode. The printer does not recalibrate after this error. 762 Low Battery Recharge the battery. Press the A button under the x icon to clear the error. 763 Remove Label Waiting to dispense label.
A S P E C I F I C AT I O N S This appendix includes information about printer specifications and cable pin-outs. Printer Specifications Height: 5.8" (147 mm) Width: 3.6" (91 mm) Depth: 4.8" (122 mm) Weight without 1.43 lb. (.65 kg) Battery or Supplies: Weight with Battery: 1.7 lb. (.77 kg) Shipping Weight: 3.1 lbs. (1.4 kg) depends on options shipped with printer Display: Graphical LCD with backlight Printhead: 1.
Printing Method: Thermal Direct Recommended Duty Cycle: 33% Duty Cycle (5 minutes out of 15 minutes time intervals). On-demand or intermittent printing has no restrictions. Supply Specifications Supply Types: Labels (standard or linerless), tags or receipt paper Supply Widths: 0.5" (13 mm) minimum 2.05" (51 mm) maximum Supply Lengths: .375" (9.5 mm) minimum 12.0" (305 mm) maximum Maximum Print Area: 1.
B ACCESSORIES This appendix lists the accessories and options that work with your printer and briefly describes them. Use these part numbers when ordering an item. Call Monarch at the number listed on the back of this manual to order parts or supplies.
Single Station Battery Charger The Monarch® 9461 Single Station Battery Charger is designed for the Monarch® 9460 portable printer. It can charge one battery at a time. For more information about the battery, see Chapter 1, "Getting Started." For more information about the Single Station Battery Charger, refer to 9461 Operating Instructions included with the charger. Four Station Battery Charger The Monarch® 9464 Four Station Battery Charger is designed for the Monarch® 9460 portable printer.
Carrying Accessories The following carrying accessories are available: Hip Strap and Clip, Shoulder Strap, and Hand Strap. Refer to your Operating Instructions provided with each strap for more information.
B-4 Accessories
PRINTER OPTIONS C This appendix lists the options that may be installed in your printer. N IRDA N Linerless N RF Link IRDA Infrared Data Association - A wireless solution that uses light energy to transfer signals to and from the printer and a host. This system has narrow transmitting/ receiving signals and works best when stationed next to the host with no objects in the way. The maximum operating range is 3 feet. The system is automatically set-up when the printer (on or off) is next to the host.
RF Printing When you turn on the printer, if you have the optional RF link installed, you will see: RF-Ready p The printer is ready to receive data.
