Operator’s Handbook Monarch® Pathfinder® Ultra® Platinum Printer 653258 04/18/02 7512 $15.50 SALE 4 58523 32232 9 $25.00 PEARL EARRINGS 8 99565 45453 9 04/18/02 7512 $200.00 TC6039OH Rev. AC 2/07 ©2005 Paxar Americas, Inc. All rights reserved.
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the Federal Communications Commissions Rules and Regulation. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
TA B L E O F C O N T E N T S INTRODUCTION ...........................................................................................1-1 Using this Manual ....................................................................................1-2 Important Printer Usage Information ..........................................................1-3 Attaching the Safety Strap ........................................................................1-4 Regulatory Compliance ..............................................
ENTERING AND PRINTING DATA ..................................................................4-1 Using the Keypad ....................................................................................4-1 Entering Data ......................................................................................4-2 Entering Special Characters/Symbols .....................................................4-2 Using the Display ....................................................................................
TROUBLESHOOTING ....................................................................................6-1 Checking the Software Version .................................................................6-2 Printing a Test Label................................................................................6-3 Error Codes .........................................................................................6-4 SPECIFICATIONS AND ACCESSORIES .........................................................
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INTRODUCTION 1 The Monarch® Pathfinder® Ultra® Platinum 6039™ printer prints, scans bar codes, collects data, and communicates with other devices. The printer operates on a Microsoft Windows-based CE platform.
Using this Manual Following is a summary of the contents of this manual. Chapter Contents 1 Introduction Information you should know before using the printer. 2 Using the Battery Charging, changing, and using batteries safely. 3 Using Supplies Supply loading and removal. 4 Entering and Printing Data Information about using the display, keypad, scanner, and printing. 5 Care and Maintenance Clearing supply jams and cleaning the printer. 6 Troubleshooting Common problems and their solutions.
Getting Started To start using the printer, you must: 1. Charge the main battery. See “Charging the Main Battery” in Chapter 2 for more information. Note: You must charge the battery before using it. 2. Insert the main battery. See “Changing the Main Battery” in Chapter 2 for more information. 3. Attach the safety strap found in the documentation package. See “Attaching the Safety Strap” later in this chapter for more information. 4. Load supplies in the printer.
Attaching the Safety Strap 1. Turn the printer upside down, resting its top on the table. 2. Remove the stylus strap from the loop. 3. Take the thin end of the safety strap, and push it through the loop at the bottom of the printer handle (near the battery compartment). 4. Push the thick end of the safety strap through the thin end’s loop. 5. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the middle of the strap. 6. Pull the strap tight. 7.
Regulatory Compliance Paxar RF products are designed to be compliant with the rules and regulations in the locations into which they are sold and will be labeled as required. The majority of Paxar RF devices are type approved and do not require the user to obtain license or authorization before using the equipment. Any changes or modifications to Paxar equipment not expressly approved by Paxar could void the user authority to operate the equipment.
Radio Frequency Interference Requirements – Canada This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le Matériel Brouilleur du Canada. Warning: This wireless portable device has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.
U S I N G B AT T E R I E S 2 The printer uses two batteries: a main battery and a backup battery. Battery Use Main Running the printer. It is also rechargeable using the Monarch 9462 single-station or the Monarch 9465 four-station charger. Backup Maintaining the printer’s system settings. Using the Main Battery The printer’s main power source is a 7.4V lithium-ion battery. Note: The printer only takes this battery. Do not substitute batteries from any other manufacturer.
Changing the Main Battery To change the main battery: 1. Turn the printer over and press the button on the battery compartment door (at the bottom of the printer’s handle) and slide it open. Battery Compartment Door Button 2. Turn the printer upright, holding your palm beneath the open battery compartment. Hit the printer on your hand and catch the battery as it slides out. Main Battery 3. Insert a new battery into the compartment (connector end first). 4.
Charging the Backup Battery The internal backup battery is a 3.6-volt lithium-ion battery that maintains the printer’s system settings. The backup battery maintains its charge through the main battery or the Battery Backup Power. When fully charged, the backup battery provides seven days of power. To keep the battery fully charged, connect the Battery Backup Power whenever you remove the main battery.
Checking the Battery Status The printer easily provides the status of the main and backup batteries. 1. 2. Tap the battery icon ( ) on the Status Bar on the display. Power Supply Description Main Battery Shows the status of the main battery. If the status is low, printing may be interrupted. Replace the main battery in the printer with a fully charged battery. Backup Battery Shows the status of the backup battery.
Main Battery Safety Information ♦ You must charge the battery before using it. For optimal battery life, charge the battery within three months of receipt. Warning: The battery might explode if placed on a different charger. ♦ Take the battery out of the printer when storing the printer for a month or longer and connect it to the Battery Backup Power. ♦ The optimal battery storage temperature is 50°F – 73°F (10°C – 23°C), with a maximum of 104°F (40°C).
♦ The printer uses battery power even when the printer is not printing. Remove the printer’s main battery and place on a charger when the printer is not in use. ♦ If the printer does not have a main battery, connect the printer to the Battery Backup Power. Many factors affect your battery’s performance, including the quantity of labels printed, percentage of black per label, and power management.
USING SUPPLIES 3 The printer can use three types of supplies: ♦ Labels ♦ Tags ♦ Receipt Paper. See “Selecting the Supply Type” in this chapter for more information. There are two print modes. The way you load the supplies depends on the print mode you use. ♦ Peel mode removes the backing paper from the supplies as it prints the labels. This mode allows you to apply the label immediately. It is only for labels.
2. Spread the supply holder tabs apart with one hand and insert the supply roll. Supply Holder 3. Place the supply roll in the supply holder so the supply feeds labels from the bottom. 4. Load the supplies for the print mode you want. See “Loading for Peel Mode” or “Loading for Non-Peel Mode” for more information.
Loading for Peel Mode To load supplies for peel mode: 1. Peel and discard the first four inches of labels from the backing paper. 2. Hold the printer upright and gently press down on the label deflector. (It may be stiff.) Label Deflector 3. Feed all four inches of the backing paper under the applicator roller, over the peel bar, and under the label deflector.
4. Push the label deflector up until it snaps into place. 5. Partially close the cover to the first position. Partially closed cover 6. Pull the backing paper over the guide roller, down to the pinch and feed rollers. 7. Hold the backing paper edge between the feed and pinch rollers, and press the trigger. Guide Roller (behind Feed Roller (behind Pinch Roller) Pinch Roller 8. Close the cover. 9. Turn on the printer. 10. Tap Load Supply from the printer icon menu, then Calibrate.
Loading for Non-Peel Mode To load supplies for non-peel mode: 1. Feed the supply under the applicator roller and over the label deflector. Applicator Roller Label Deflector 2. Close the supply cover. 3. Turn on the printer. 4. Tap Load Supply from the printer icon menu, then Calibrate. Selecting the Supply Type To select the supply type: 1. Tap the printer icon from the Status Bar.
2. 3. 4. Tap Load Supply. An hourglass appears briefly, then you see Select the Supply type you are using: Supply Type Used For ♦ Paper Labels and tags ♦ Fax Receipt paper ♦ Synthetic Labels and Tags Tap Feed to advance a label or Calibrate to register the black mark. Removing Supplies when Using Peel Mode To remove supplies (Peel Mode): 1. Tear the backing paper just above the pinch roller. 2. Open the supply cover completely. 3.
ENTERING AND PRINTING D ATA 4 This chapter explains the printer’s features and how to use them. Using the Keypad The printer’s keypad appears below. Key(s) Description Enter Accepts data or a menu selection. Tab Tabs to the next tab stop or the next field. Pressing Fct + Tab backspaces a tab stop or returns to the previous field. Fct Performs an application-defined function when pressed with a single-digit number. Alpha Enters upper case or lower-case alphabetic mode.
Entering Data Entering data using the keypad is similar to entering data on a cell phone. There are three data entry modes: ♦ Normal (Numeric) mode – Default. Press the key to display what appears on the face of the key (numbers). ♦ Lower-Case Alphabetic mode – Press Alpha once to display lowercase letters. Press the key several times until you see the letter you need. For example, to select lower-case c, press Alpha once and 2 three times.
Using the Display The printer has a touch screen display similar to a hand held computer. Use the stylus to select the option you want from the display. The printer also has a screen protector. To order a replacement screen protector, see Appendix A, “Specifications and Accessories” for more information. Note: Only use the stylus on the display. Pens and other items can cause damage. Use distilled water and a soft cloth to clean the display.
Scanning Bar Codes Your printer may have a built-in scanner. To scan a bar code: 1. Attach the safety strap to your wrist. 2. Point the scanner at a slight angle approximately 4 – 8 inches from the bar code symbol. 3. Press the trigger or other key specified by your System Administrator. Caution: Do not stare into the beam. Scanner LED Description Green Successful scan. Amber Unsuccessful scan. The scanner LED is at the top left of the keypad, opposite the On/Off key.
Certification Note This product is certified to be a Class II laser product with the United States DHHS Center for Devices and Radiological Health and complies with 21CFR1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001, The scanner emits less than 2.0 milliwatt beam of laser light from the scanning window. Laser light in excess of Class I limits must be inside a protective cover.
Printing When and how you print depends on your printer’s application. It may print ♦ only after you press a certain key ♦ automatically as soon as you press a key ♦ automatically with no input from you ♦ one label or a strip of labels. Adjusting the Print Contrast To adjust the print contrast: 1. Tap the printer icon from the Status Bar. 2. Tap Printer Configuration.
3. Select the Supply type you are using: Supply Type Used For Paper Labels and tags Fax Receipt paper Synthetic Labels and Tags Select: Description Adjust Contrast Scroll to change contrast. The higher the number, the darker the print; the lower the number, the lighter the print. The print contrast controls the darkness of the printing on your supply. The range is –28 to +40 and the default is 0. You may need to increase or decrease the print contrast depending on your supply type.
Power Management The printer will shut off after a predetermined amount of idle time. The printer will “wake up” when you start using it again. Turn off the backlight to conserve power when leaving the printer on and idle. From the Control Panel, tap Power, Display, Backlight. Radio Frequency Communications Your printer may be able to communicate with other printers, an access point, or network via radio frequency (RF) communications.
CARE AND MAINTENANCE 5 Caring for and properly maintaining your printer protects it and keeps it running smoothly. This chapter explains how to ♦ clean the printhead, platen roller, sensors, and scanner window ♦ clear supply jams ♦ store the printer. Cleaning It is important to keep the printer clean. You must clean five main areas: ♦ Printhead ♦ Platen Roller ♦ Sensors ♦ Scanner Window ♦ Scanner Flex Cable Do not use sharp objects to clean the printer.
Cleaning the Printhead Clean the printhead ♦ after using 7-10 rolls of supplies ♦ in extreme temperatures, humid conditions, or a dirty environment ♦ when you see voids in the print ♦ after a supply jam. Do not use silicone to clean or lubricate; use sharp objects to remove adhesive or label particles from the printhead area; touch the printhead with your fingers. These actions may damage the printhead and void your warranty. To clean the printhead: 1. Turn off the printer. 2.
Cleaning the Platen Roller Clean the platen roller when you see significant adhesive build-up or when a label is wrapped around the platen roller. 1. Turn off the printer and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 3. Hold the printer upright and gently press down on the label deflector. It may be stiff. 4. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. 5.
Cleaning the Pinch and Feed Rollers To clean the pinch and feed rollers: 1. Turn off the printer and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 3. Turn the platen roller with your fingers while running a dry, lint-free cloth across the pinch and feed rollers as they turn. Make sure the rollers are clean all the way around. If that does not work, use a cloth dampened slightly with distilled water. 4.
To clean the black mark sensor: 1. Turn off the printer and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 3. Clean the black mark sensor with a dry cotton swab. 4. Reload the supplies and close the supply cover. Black Mark Sensor Cleaning the Scanner Window Clean the scanner window whenever it appears to be dirty or smeared. To clean it: 1. Moisten a soft cloth with distilled water. 2. Wipe the window until it is completely clean.
Clearing Supply Jams To clear a supply jam: 1. Turn off the printer. 2. Open the supply cover completely. 3. Open the label deflector by gently pressing down on it with two fingers. 4. Remove the supplies. See “Removing Supplies” in Chapter 3 for more information. 5. Carefully remove any jammed supply and close the deflector. Note: 6. 7. 8. Do not pull the jammed supply out through the front of the label deflector. Do not use sharp objects to remove jammed supplies.
TROUBLESHOOTING 6 Following are some common printer problems and their solutions. Problem Solution Printer does not feed. Switch to a fully charged battery. Close the supply cover completely. Load the supply correctly. See “Loading Supplies” in Chapter 3 for more information. Check the platen roller for jammed labels. Printer does not print. Switch to a fully charged battery. Load the supply correctly. See “Loading Supplies” in Chapter 3 for more information. Clean the printhead.
Problem Solution Scanner does not scan a bar code. See “Scanning Bar Codes” in Chapter 4 for more information. The display does not turn on. Make sure the power is on. Switch to a fully charged battery. Printer and display locks up. Push your stylus into the tiny hole under the left side of keypad and soft reset the printer.
Printing a Test Label To print a Test Label: 1. Tap the printer icon from Status Bar on the display. 2. Tap Printer Diagnostics. 3. Tap Printer from the Printer Diagnostics menu. 4. Tap Diagnostic Labels from the Printer Tests menu. 5. Tap Diag Label from the Diagnostic Labels menu. The following labels print: The first diagnostic (test) label shows the model number, software version, and the printer’s configuration by packet.
Error Codes Following are some common error codes you may receive. Code(s) 004 - 005 267 – 271 410 - 413 703 - 704 750 751 - 753 756 757 758 762 763 768 790 - 791 904 – 911 SYSTEM ERROR VECTOR ## Description Supply size is incorrect. Reload the correct supplies. Communication error. See your System Administrator. Supply Error. Load supplies or make sure they are loaded correctly. See “Loading Supplies” in Chapter 3 for more information. Printhead is overheated. Turn off the printer to let it cool.
S P E C I F I C AT I O N S A N D ACCESSORIES A Specifications Dimensions: Width – 9.2" (233mm) Length – 3.5" (89mm) Height – 10.35" (263mm) Weight – 2.25 lbs. (1 kg) Shipping Weight – 5.86 lbs. (2.66 kg) Printhead: 1.89" (48mm/384 dots) (203 dots per inch) Printing: Thermal direct (no ink /ribbon) Print Speed: Up to 4" (102 mm) per second Memory: 32MB RAM and 64MB Flash Battery Type: 7.4V Lithium-Ion (110V – 240V AC adapter) 3.
Accessories Part Number Description 9462 Single-Station Battery Charger 9465 Four-Station Battery Charger 114226 Cleaning Pen 125859 USB Cable 12009502 Extra Battery 126576 Battery Backup Power 125849 Screen Protector 125847 Stylus 124053 Deluxe Hand Strap 125681 Shoulder Strap A-2 Specifications and Accessories
