FCC ID: GU66037LA3021 Monarch Pathfinder Ultra Gold Printer TC6037EM Rev. AA 7/02 ©2002 Paxar Corporation. All rights reserved.
Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product and the programs and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual. ©2002 Paxar Corporation.
TA B L E O F C O N T E N T S Introduction .....................................................................................1-1 Getting Started ...............................................................................1-1 Using this Manual ...........................................................................1-2 Using Batteries ................................................................................2-1 Using the Main Battery ..............................................................
Radio Frequency Communications ....................................................4-6 Attaching the Safety Strap ...............................................................4-7 Helpful Reminders ..........................................................................4-8 Care and Maintenance ......................................................................5-1 Cleaning ........................................................................................5-1 Printhead .............................
1 INTRODUCTION The Monarch® Pathfinder® Ultra® Gold 6037™ printer prints, scans bar codes, collects data, and communicates with other devices. Your System Administrator must configure it for you to use. This manual describes how to use these printers. Getting Started To start using the printer, you must: 1. Charge the main battery. See “Charging the Main Battery” in Chapter 2. NOTE: You must charge the battery before using it.
4. Load supplies in the printer. See “Loading Supplies” in Chapter 3. 5. Turn on the printer. NOTE: Your System Administrator must load an application in the printer before you can use it. Using this Manual Following is a summary of the contents of this manual. Chapter Contents 1 Introduction Information you should know before using the printer. 2 Using the Battery Charging, changing, and using batteries safely. 3 Using Supplies Supply loading and removal.
2 U S I N G B AT T E R I E S The 6037 printer uses two batteries: a main battery and a backup battery. Both are located in a compartment at the bottom of the printer’s handle. Battery Use Main Running the printer. Several other Monarch printers also use this battery, which is rechargeable. Backup Maintaining the system settings. Using the Main Battery The printer’s main power source is a 7.4V lithium-ion battery. NOTE: The printer takes only this battery.
Charging the Main Battery To charge the main battery, use either the Monarch 9462™ single-station or 9464™ four-station battery chargers. See the documentation for those chargers for more information. Charging time is approximately 1.5 – 3 hours. WARNING: The battery might explode if placed on a different charger. Changing the Main Battery To change the main battery: 1.
2. Pull the main battery out of the compartment. Or, place your hand beneath the printer, turn it upright, and catch the battery in your hand as it slides out. Main Battery 3. Insert a new battery into the compartment (non-ribbed end first). 4. Slide the compartment door shut. You will have to press the battery in slightly so the door fits over it. When the door shuts, you hear it click into place. Using the Backup Battery The backup battery is a 3-volt lithium coin cell.
Changing the Backup Battery To change the backup battery: 1. Turn the printer over and press the button on the battery compartment door (at the bottom of the printer’s handle) and slide it open (the door stays attached). The battery pops out slightly. Battery Compartment Door Button 2. Pull the main battery out of the compartment. Or, place your hand beneath the printer, turn it upright, and catch the battery in your hand as it slides out.
3. Remove the backup battery by turning it slightly counterclockwise, and pulling it out. Backup Battery 4. At the same angle, place the new battery (positive side facing away from the main battery) at the edge of the track. As you push it in, it will straighten itself. 5. Replace the main battery. 6. Slide the compartment door shut. You will have to press the main battery in slightly so the door fits over it. When the door shuts, you hear it click into place.
Main Battery Safety Information ♦ You must charge the battery before using it. For optimal battery life, charge the battery within three months of receipt . ♦ WARNING: The battery might explode if placed on a different charger. ♦ Take the battery out of the printer when storing the printer for a month or longer. ♦ The optimal battery storage temperature is 50°F – 73°F (10°C – 23°C), with a maximum of 104°F (40°C).
♦ Do not let the battery get wet. ♦ The operating temperature for the battery is the same as for the printer. See “Specifications.” ♦ It is normal for battery capacity to decrease up to 20% over the first 300 cycles of use. ♦ The battery should be charged immediately for either long-term storage or after the battery has been exhausted from a printing session. Frequent charging will actually prolong battery life and has no negative effects such as memory issues.
2-8 Using Batteries
USING SUPPLIES 3 The printer can use three types of supplies: ♦ Labels ♦ Tags ♦ Receipt Paper There are two print modes. The way you load the supplies depends on the print mode you use. ♦ Peel mode removes the backing paper from the supplies as it prints the labels. This mode allows you to apply the label immediately. It is only for labels. If you have purchased and selected the on-demand sensor, you must press the trigger between labels.
3. Press the latch buttons and open the supply cover completely. Supply Cover Latch Buttons 4. Remove the seal from the supply roll. 5. Spread the spring-loaded supply holder tabs apart.
6. Place the supply roll in the supply holder so it feeds labels from the bottom. The black marks on the labels should face down. NOTE: Specialty paper has no black marks. 7. Load the supplies for the print mode you want. See “Loading for Peel Mode” or “Loading for Non-Peel Mode.” Loading for Peel Mode To load supplies for peel mode: A. Peel and discard the first four inches of labels from the backing paper. NOTE: Do Not tear the supplies at the four-inch point; just peel the labels.
B. Hold the printer upright and gently press down on the label deflector. It may be stiff. Label Deflector C. Feed all four inches of the backing paper over the peel bar and under the applicator roller and the label deflector. Applicator Roller Peel Bar Label Deflector D. Push the label deflector up until it snaps into place.
E. Partially close the supply cover to the first position. NOTE: Do Not close the cover completely at this step or label jams may occur. F. Hold the supply edge between the feed and pinch rollers (located just above the trigger), and press the trigger. Discard the extra labels that feed. Pinch Roller (Feed Roller is behind it) G. Close the supply cover completely. H . Press the trigger or key assigned by your System Administrator to remove all slack. Discard the extra labels that feed.
Loading for Non-Peel Mode To load supplies for non-peel mode: A. Feed the supply under the applicator roller and over the label deflector. Applicator Roller Label Deflector B. Close the supply cover completely. C. Press the trigger or key assigned by your System Administrator to remove all slack. Discard the extra labels that feed. Removing Supplies To remove supplies: 1. Peel mode only. Tear the backing paper just above the pinch roller. 2. Open the supply cover completely.
3. Spread the supply holder tabs apart with one hand and remove the supply roll. 4. Peel mode only. Carefully pull out the supply backing paper still in place between the pinch and feed rollers.
3-8 Using Supplies
4 B A S I C O P E R AT I O N S This chapter explains the printer’s features and how to use them. Using the Keypad The printer keypad appears below. Key(s) Description Enter Accepts data or a menu selection. Ctrl For future use. Alt Displays a special character when pressed with a 3-digit number. Your System Administrator will tell you what number to use. Tab For future use. Fct Performs a specially-defined function when pressed with a single-digit number.
Key(s) Description Bksp Moves the cursor one space to the left and deletes the character in that position. Or, deletes the current line when pressed with Shift. Shift ♦ Displays a letter. ♦ Deletes all data on the current line when pressed with Bksp. Esc Moves to the previous menu, or exits the current module or program. Arrows Moves between items in a menu. On/Off Turns the printer on and off. Space Enters a space character. Numeric/ Alphabetic Displays a numeric digit or letter.
Using the Display The display has eight lines and one status line. Reading the Status Line The status line has the following indicators: Indicator Description F You have pressed the Fct key, and the printer is in Special Key mode. This mode remains in effect through the next key press. To return to Numeric/Symbol mode without accessing a function, press the Fct key again. A You have pressed the Alt key, and the printer is in Special Key mode.
To scan a bar code: 1. Attach the safety strap to your wrist. 2. Point the scanner at a slight angle approximately 4 – 8 inches from the bar code symbol. 3. Press the trigger or other key specified by your System Administrator. CAUTION: Do Not stare into the beam. The laser scan LED lights green after a successful scan. It lights amber after an unsuccessful scan. This light is at the upper right of the keypad, to the left of the On/Off key.
If the bar code does not scan: ♦ Change the scanner’s angle slightly and try again. ♦ Clean the scanner window. See “Cleaning” in Chapter 5 for more information. ♦ Move the scanner 4 – 8 inches away from the bar code. Adjust this distance as needed to find the correct distance. ♦ Try scanning another bar code that you have scanned successfully. If that scan is successful, the scanning problem is with the bar code. ♦ Move to a more dimly lit area. ♦ Ensure there are no voids (streaks) in the bar code symbol.
Printing When and how you print depends on your printer’s application. It may print ♦ only after you press a certain key. ♦ automatically as soon as you press a key. ♦ automatically with no input from you. ♦ one or many labels at once. Power Management If the printer stays on, but you do not use it for a while, it goes into sleep mode to conserve power. The printer wakes up when you start using it again.
Attaching the Safety Strap 1. Turn the printer upside down, resting its top on the table. 2. Take the thin end of the safety strap, and push it through the loop at the bottom of the printer handle (near the battery compartment). 3. Push the thick end of the safety strap through the thin end’s loop. 4. Pull the strap. It may be necessary to help the thin end’s loop fit over the plastic piece in the middle of the strap.
5. Pull the strap tight. Helpful Reminders ♦ Always start with a fully-charged battery. ♦ Attach the safety strap to your wrist before using the printer. ♦ Do Not pound the printer when applying labels printed in peel mode. ♦ Switch to a fully-charged battery every time you load a new roll of supplies (doing so ensures optimum print quality). ♦ Turn the printer off when not using it. ♦ Operate and store the printer with the recommended temperature and humidity ranges.
CARE AND MAINTENANCE 5 Caring for and properly maintaining your printer protects it and keeps it running smoothly. This chapter explains how to ♦ clean the printhead, platen roller, sensors, and scanner window. ♦ clear supply jams. ♦ store the printer. Cleaning It is important to keep the printer clean. There are four main areas that you must clean: ♦ Printhead ♦ Platen Roller ♦ Sensors ♦ Scanner Window To clean the printer, you can use ♦ Monarch Cleaning Pen #114226 ♦ Monarch 6076™ Cleaning Kit.
Printhead Clean the printhead ♦ after using 7-10 rolls of supplies. ♦ in extreme temperatures, humid conditions, or a dirty environment. ♦ when you see voids in the print. ♦ after a supply jam. Do Not use silicone to clean or lubricate. Do Not use sharp objects to remove adhesive or label particles from the printhead area. Do Not touch the printhead with your fingers. These actions may damage the printhead and void your warranty. To clean the printhead: 1. Turn off the printer. 2.
5. Clean the printhead area of all adhesive and label particles using one of the items listed above. Printhead 6. Reload the supply roll and close the supply cover. Platen Roller To clean the platen roller: 1. Turn the printer off and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3. 3. Hold the printer upright and gently press down on the label deflector. It may be stiff. 4. Clean the platen roller and remove any adhesive buildup.
5. Turn the platen roller with your finger, and then continue cleaning. 6. Reload your supply and close the label deflector and supply cover. Pinch and Feed Rollers To clean the pinch and feed rollers: 1. Turn the printer off and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3. 3. Turn the platen roller with your fingers. This action also turns the pinch and feed rollers. 4. Clean any adhesive buildup you see as the rollers turn. 5.
To clean the black mark sensor: 1. Turn the printer off and open the supply cover. 2. Remove the supplies. See “Removing Supplies” in Chapter 3. 3. Clean the black mark sensor with a soft cloth moistened with water. Black Mark Sensor 4. Reload the supplies and close the supply cover. Scanner Window Clean the scanner window whenever it appears to be dirty or smeared. To clean it: 1. Moisten a soft cloth with water. 2. Wipe the window until it is completely clean.
Clearing Supply Jams To clear a supply jam: 1. Turn off the printer. 2. Open the supply cover completely. 3. Open the label deflector by gently pressing down on it with two fingers. 4. Remove the supplies. See “Removing Supplies” in Chapter 3. 5. Carefully remove any jammed supply and close the deflector. NOTE: Do Not pull the jammed supply out through the front of the label deflector. Do Not use sharp objects to remove jammed supplies. 6.
Storing the Printer Do Not store the printer in or near ♦ magnetic fields ♦ wet or damp areas ♦ dirty or dusty areas ♦ areas of intense vibration or shock.
5-8 Care and Maintenance
6 TROUBLESHOOTING Following are some common printer problems and their solutions. Problem Solution Printer will not feed. Switch to a fully-charged battery. Close the supply cover completely. Load the supply correctly. Check the platen roller for jammed labels. Printer will not print. Switch to a fully-charged battery. Load the supply correctly. Clean the printhead. Print has voids or is too light. Load the supply correctly. Close the supply cover completely. Switch to a fully-charged battery.
Error Codes Following are some common error codes you may receive and their meanings. Code(s) 004 - 005 267 – 271 410 - 413 703 - 704 750 751 - 753 756 757 758 762 763 768 790 - 791 904 – 911 SYSTEM ERROR VECTOR ## Description Supply size is incorrect. Reload the correct supplies. Communication error. See your System Administrator. Supply Error. Load supplies or make sure they are loaded correctly. Printhead is overheated. Turn off the printer to let it cool.
A GLOSSARY To use this printer, you should be familiar with the following terms. Term Definition Alphabetic mode The print mode where the user presses the Shift key to ♦ display a letter. ♦ delete all data on the current line when pressed with Bksp. Bar code A sequence of vertical black and white bars or a square of black and white dots. The spacing and thickness of these bars or dots is a way of representing data. A scanner reads bar codes.
A-2 Glossary
R E F E R E N C E I N F O R M AT I O N B Specifications Dimensions: Width – 7.75" (197mm) Length – 3.25" (83mm) Height – 6.50" (165mm) Weight – 2.2 lbs. (1 kg) Shipping Weight – 5.86 lbs. (2.66 kg) Printhead: 1.89" (48mm/384 dots) (203 dots per inch) Printing: Thermal direct (no ink /ribbon) Print Speed: Up to 4" (102 mm) per second Memory: 1MB RAM and 2MB Flash Battery Type: 7.
Accessories/Options ♦ On-demand sensor ♦ 9462 Single-Station Battery Charger ♦ 9464 4-Station Battery Charger ♦ AC Power Supply (110V – 240V)—operating range is 95V – 264V ♦ Integrated Laser Scanner (regular or high-speed) ♦ Memory or Radio Cards ♦ Extra Battery ♦ Documentation* ♦ Wrist Strap ♦ Software Development Kit* *Available on Web site (www.monarch.
