Using Avaya Vantage Basic Release 1.0 May 2016 Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
© 2016, Avaya, Inc. acquired the product(s) from an authorized Avaya Channel Partner All Rights Reserved. outside of the United States and Note Canada, the warranty is provided to You by said Avaya Channel Partner Using a cell, mobile, or GSM phone, or a two-way radio in close and not by Avaya. “Hosted Service” means an Avaya hosted service proximity to an Avaya IP telephone might cause interference.
SUCCESSOR SITE AS DESIGNATED BY AVAYA, ARE APPLICABLE TO License types ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA Designated System(s) License (DS). End User may install and use each SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, copy or an Instance of the Software only on a number of Designated OR AN AVAYA Processors up to the number indicated in the order.
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Preventing Toll Fraud The handset receiver contains magnetic devices that can attract small “Toll Fraud” is the unauthorized use of your telecommunications metallic objects. Care should be taken to avoid personal injury. system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your Industry Canada statement: company's behalf).
spécifiée pour l'exploitation point à point et l’exploitation non point à -Reorient or relocate the receiving antenna. point, selon le cas; -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that (iii) De plus, les utilisateurs devraient aussi être avisés que les to which the receiver is connected.
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Contents Chapter 1: Introduction............................................................................................................ Purpose.................................................................................................................................. Change history........................................................................................................................ ..................................................................................................
Contents Modifying your ringtone.......................................................................................................... Disabling video using the privacy shutter................................................................................. Chapter 8: Resources............................................................................................................. Documentation.........................................................................................................
1 Chapter 1: Introduction 2 Purpose 3 4 5 6 7 This document is intended for end users and describes how to use the Avaya Vantage Basic communication application on an Avaya Vantage device. This document also describes setup tasks performed by end users. Change history The following table describes the major changes made in this document for each release: Issue Release 1.
1 Chapter 2: Avaya Vantage overview Avaya Vantage is an Android device that provides telephony and conferencing functionality. Avaya combines the advantages of a customizable unified communications solution and a fully ™ 4functional Android device. Use Avaya Breeze Client Software Development Kit and custom 5applications to integrate communications in business processes on your Avaya Vantage device.
Avaya Vantage overview Feature Avaya Vantage Basic Feature Access Codes (FACs) Mute calls Yes Yes Hold calls Transfer calls Yes Yes Forward calls Conferencing Yes, through FACs Yes Missed calls indication Do Not Disturb mode Yes No Message Waiting Indication (MWI) Video calls Yes Yes Emergency calls Off Hook dialing and Edit-dialing Yes Yes Call logs Yes ® Avaya Aura Device Services contact services Yes PPM contacts Local contacts (Google, Exchange, Facebook contacts and so on) Yes Yes
Specifications Specification Supported on Avaya Vantage USB port x1 USB 2.0 Type-C general purpose port. Internal storage Power 16 GB flash memory. • Power over Ethernet EEE 802.3af (Class 3) or 802.3at (Class 4). • Dedicated 48V AC power supply. Use Delta Electronics Inc. model ADP-30HR B, output 48Vdc, 0.66A. USB charger • Up to 100 mA if using PoE 802.3af. Operating system • Up to 500 mA if using PoE 802.3at. Android 6.0.1 (Marshmallow).
Avaya Vantage overview 1 • Photo resolution up to 720p 2 • Fixed focus range of 50 cm 3 • Diagonal field of view at 72.82 degrees 4 • 1/6 inches CMOS sensor 5 • Anti-flicker filter of 50 or 60 Hz 6 • Camera activity LED indicator 7 • Mechanical privacy shutter 8 Third party cameras 9 Avaya Vantage does not support any external cameras connected to the USB port. Camera LED states 10 11 12 Avaya Vantage notifies users that the camera is active using a green LED indicator.
1 2 Chapter 3: Getting started with Avaya Vantage This chapter describes general startup tasks, such as logging in or out and locking your device. 3 4 Logging in to and out of Avaya Vantage About this task 5 ® You can log in to the device using either SIP or Avaya Aura Device Services credentials. 7Before you begin 6 8If prompted, enter the password for unlocking the device. Procedure 9 10 • To log in, do the following: ® 12 1.
Getting started with Avaya Vantage To unlock the Avaya Vantage device, use the same method you use to log in to the device. 1 2• 3 4 If login is performed using SIP credentials, you must enter the SIP password. ® • If login is performed using Avaya Aura Device Services credentials, you must enter the Avaya ® Aura Device Services password. May 2016 Using Avaya Vantage Basic Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
1 Chapter 4: Navigation 2 Physical device layout Avaya Vantage resembles a tablet in portrait orientation. The device also includes volume control buttons and a camera privacy shutter. 3 4 Camera Camera activity indicator Message waiting indicator Camera shutter Handset (optional) Screen 3.5 mm audio jack socket USB Type-C port Stand Handset cradle (optional) Volume up Volume down Speaker Microphone 5 May 2016 Using Avaya Vantage Basic Avaya - Proprietary.
Navigation 1 Connectors and controls The following images show the options available on the Avaya Vantage device. 2 Rear panel 3 4The rear panel contains a power adaptor connector, an RJ9 headset port, and an Ethernet port. Power adaptor connector RJ9 analog headset port RJ45 10/100/1000 Mbps Gigabit Power over Ethernet port 5 6 Right side panel 7 The right side panel contains a 3.5 mm audio jack socket and a USB Type-C port. 3.
Connectors and controls 1 May 2016 Using Avaya Vantage Basic Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
1 Chapter 5: Call management operations 2 3you Use applications installed on Avaya Vantage to manage incoming and outgoing calls. The key tasks can perform include the following: 4 • Making audio or video calls 5 • Answering audio or video calls 6 • Performing call control operations 7 • Viewing your call history and missed calls 8• 9 Working with conferences Making audio or video calls 10 11 12 Making an audio or video call using the dial pad Procedure 13 1. Tap the Dial pad tab. 14 2.
Managing calls 1 2 Making an audio or video call from your Favorites list 3 Before you begin 4 Ensure that you have contacts in your Favorites list. Procedure 5 6 1. Tap the Favorites tab. 7 2. Select the required contact. 8 3. Tap to make an audio call or to make a video call. 9 10 11 Making an audio or video call using call history Procedure 12 1. Tap the Call history tab. 13 2. Select the required contact or telephone number. 14 3.
Call management operations 2. Enter the required digits. 1 2 3 4 5 Muting or unmuting a call About this task Use this procedure to mute or unmute your microphone during an active call. When you are on the other party cannot hear you. 6mute, Switching to a different audio device during a call unmutes the call. Call transitions, such as holding 8or resuming a call, do not unmute the call. 7 10 You will unmute an active muted call if you switch to a different audio device during the call.
Viewing call history 1 Procedure 2 • To pause video, tap 3 • To continue transmitting video, tap 4 5 Ending a call 6 Procedure 7 To end an active call, select 8 Viewing call history 9 . Procedure 10 1. Tap the Call history tab. 11 2. You can filter the call history using the following options: 12 • All history 13 • Missed Calls 14 • Outgoing Calls 15 • Incoming Calls 16 17 18 Deleting all call information Procedure 19 1. Tap the Call history tab. 20 2.
Call management operations 1 Procedure 1. 2 While on an active call, tap . 3 2. From the Call Features window, tap Conference. 4 3. Do one of the following: 5 • Tap Enter a number and enter the phone number in the dial pad. 6 • Tap Choose a contact and select the required contact from the Contacts list. 7 8 9 10 4. Tap Conference. Result Calls are placed to the selected participants. When the participants answer, they are invited to the conference.
1 Chapter 6: Contact management operations 2 Searching for a contact 3 Procedure 4 1. Tap the Contacts tab. 5 2. In the Search field, start typing the name of the contact that you want to look for. The application displays all relevant contacts. 6 7 8 Setting contact display options About this task 10 Use this procedure to modify how contact names are displayed in the Contacts list. Contacts can be displayed with the first name first or with the last name first. 11 Procedure 9 12 1.
Contact management operations • Local contacts: To view the contacts stored in the local storage, such as Google or Exchange contacts. 1 2 The application filters the contacts according to the option that you select. 3 4 5 Setting a contact as a favorite Procedure 6 1. Tap the Contacts tab. 7 2. Select the appropriate contact. 8 3. 9 May 2016 In Contact Details, tap which is beside the contact’s name. The contact is added to your Favorites list. Using Avaya Vantage Basic Avaya - Proprietary.
1 Chapter 7: Customization 2 Modifying your ringtone 3 About this task 4 Use this procedure to change the default ringtone for incoming calls. Procedure 5 6 1. In Avaya Vantage Basic, tap Extension > User Settings. 7 2. Tap Audio/Video. 8 3. In Ring Preferences, tap Choose Ringtone. 9 4. Select the new ringtone and tap OK. 10 11 Disabling video using the privacy shutter About this task 14 You can physically prevent the camera from capturing video using a privacy shutter.
1 Chapter 8: Resources 2 Documentation The following table lists related documents for customers: 3 Title Deploying Use this document to: Audience Installing and Administering Avaya Install, configure, and maintain Avaya Implementation Vantage Using Vantage. personnel Avaya Vantage Quick Reference Understand Avaya Vantage layouts and key functionality. This is a graphical document.
Viewing Avaya Mentor videos For example, if you are looking for user guides, select User Guides in the Content Type filter. Only documents in the selected category will appear in the list of documents. 1 2 8. Click Enter. 3 4 Viewing Avaya Mentor videos Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products.
Resources 1 2 3 Using the Avaya InSite Knowledge Base The Avaya InSite Knowledge Base is a web-based search engine that provides: 4 • Up-to-date troubleshooting procedures and technical tips 5 • Information about service packs 6 • Access to customer and technical documentation 7 • Information about training and certification programs 8 • Links to other pertinent information 11 If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowled
Index A I active call entering digits ............................................................... 19 Avaya Vantage Basic supported features ......................................................... 9 Avaya Vantage overview ................................................. 9, 13 InSite Knowledge Base ........................................................28 C call history deleting ........................................................................ 21 viewing ....................................
