Wireless Diagnostic Interface WQ83017BTDIAG
Trademarks ® TM ® ® ® TM TM Autel , MaxiSys , MaxiDAS , MaxiScan , MaxiTPMS , MaxiVideo , MaxiRecorder , TM and MaxiCheck are trademarks of Autel Intelligent Technology Co., Ltd, registered in China, the United States and other countries. All other marks are trademarks or registered trademarks of their respective holders.
Safety Information For your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the safety instructions herein presented throughout this manual be read and understood by all persons operating, or coming into contact with, the equipment. There are various procedures, techniques, tools, and parts for servicing vehicles, as well as in the skill of the individual doing the work.
Safety Information Important Safety Insturctions WARNINGS: Always perform automotive testing in a safe environment. Wear safety eye protection that meets ANSI standards. Keep clothing, hair, hands, tools, test equipment, etc. away from all moving or hot engine parts. Operate the vehicle in a well ventilated work area, for exhaust gases are poisonous. Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual transmission) and make sure the parking brake is engaged.
Contents SAFETY INFORMATION ........................................................................................... III CHAPTER 1 USING THIS MANUAL ...................................................................... 1 1.1 CONVENTIONS .................................................................................................... 1 1.1.1 Bold Text .................................................................................................. 1 1.1.2 Notes and Important Messages ..............
Safety Information Important Safety Insturctions 4.1.1 No Communication Message ................................................................ 22 4.2 GETTING STARTED ............................................................................................. 22 4.2.1 Vehicle Menu Layout ............................................................................. 23 4.3 VEHICLE IDENTIFICATION ..................................................................................... 24 4.3.1 Auto VIN Scan ..
Safety Information 6.2.4 6.2.5 Important Safety Insturctions Q&A ....................................................................................................... 69 Support .................................................................................................. 69 CHAPTER 7 SETTINGS OPERATIONS ................................................................. 70 7.1 OPERATIONS..................................................................................................... 70 7.1.
Safety Information CHAPTER 16 16.1 16.2 Important Safety Insturctions DIGITAL INSPECTION OPERATIONS ...............................................102 ADDITIONAL ACCESSORIES ............................................................................. 103 OPERATIONS ............................................................................................... 105 CHAPTER 17 SCOPE OPERATIONS (COMING SOON) ..........................................107 CHAPTER 18 MAINTENANCE AND SERVICE ..............
Chapter 1 Using This Manual This manual contains tool usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment. 1.1 Conventions The following conventions are used. 1.1.1 Bold Text Bold emphasis is used to highlight selectable items such as buttons and menu options. Example: Tap OK. 1.1.
Using This Manual Conventions Example: To use the camera: 1 Tap the Camera button. The camera screen opens. 2 Focus the image to be captured in the view finder. 3 Tap the blue circle. The view finder now shows the captured picture and auto-saves the taken photo.
Chapter 2 Introduction TM The MaxiSys Diagnostic Platform is an evolutionary smart solution for specialized automotive diagnosis. Utilizing the powerful A9 quad-core 1.40GHz processor, and a 9.
Introduction MaxiSys Display Tablet Figure 2-2 MaxiSys Back View 1. Audio Speaker 2. Collapsible Stand – extends from the back to allow hands-free viewing of the display tablet at a 30 degree angle 3. Camera Lens 4. Camera Flash Figure 2-3 MaxiSys Left Side 1. SIM (subscriber identity module ) Card Slot 2. Mini SD (secure digital) Card Slot 3. Mini USB (universal serial bus) OTG Port 4.
Introduction MaxiSys Display Tablet Figure 2-4 MaxiSys Top View 1. DC Power Supply Input Port 2. Ethernet Port 3. HDMI (high-definition multimedia interface) Port 4. USB Port 5. VGA (video graphics array) Port 6. Lock/Power Button – turns the MaxiSys tool on and off with long press, or locks the screen with short press 2.1.
Introduction MaxiSys Display Tablet 2.1.3 Technical Specifications Item Description Operating System Android Processor Samsung Exynos Quad-Core Processor 1.4GHz Memory 2GB RAM & 32GB On-board Memory Display 9.7 inch LED capacitive touch screen with 1024x768P resolution Connectivity TM 4.0, Ice Cream Sandwich Ethernet: RJ45 Ethernet Connection Cellular: 3G/4G module: WCDMA<E Wi-Fi (802.11 a/b/g/n) USB: 2.0 Bluetooth v.2.1 + EDR Camera (rear) Rear-facing, 5.
VCI – Bluetooth Diagnostic Interface Introduction 2.2 VCI – Bluetooth Diagnostic Interface 2.2.1 Functional Description Figure 2-5 Bluetooth Diagnostic Interface 1. Vehicle Data Connector (DB15-Pin) 2. Power LED - illuminates solid green when powered on 3. Vehicle LED - flashes green when communicating with the vehicle’s network 4. Error LED - illuminates solid red when serious hardware failure occurs; also flashes red when performing software/firmware update 5.
VCI – J2534 ECU Programming Device Introduction 2.2.2 Technical Specifications Item Communications Description Bluetooth V.2.1 + EDR USB 2.0 Wireless Frequency 2.4 GHz Input Voltage Range 12 VDC Supply Current 300 mA @ 12 VDC Operating Temperature 0°C to 50°C (ambient) Storage Temperature -20°C to 70°C (ambient) Dimensions (L x W x H) 147.5 mm (5.80”) x 85.5 mm (3.37”) x 29.0 mm (1.14”) 0.215 kg (0.473 lb) Weight 2.2.
VCI – J2534 ECU Programming Device Introduction 1. Ethernet Port 2. USB Port 3. Power LED - illuminates solid green when powered on 4. Error LED - illuminates solid red when serious hardware failure occurs 5. Bluetooth LED - illuminates solid green when connected with the MaxiSys display tablet through Bluetooth communication 6. Ethernet LED - illuminates solid green when connected with the MaxiSys display tablet or an existing LAN via the Ethernet serial cable 7.
VCI – J2534 ECU Programming Device Introduction 2.3.2 Power Sources The J2534 programming device can receive power from both of the following sources: Vehicle Power AC/DC Power Supply Vehicle Power The J2534 programming device operates on 12-volt vehicle power, which it receives through the vehicle data connection port. The device powers on whenever it is connected to an OBD II/EOBD compliant data link connector (DLC).
Introduction 2.4 Accessory Kit Accessory Kit 2.4.1 Main Cable The VCI device can be powered through the Main Cable when connected to an OBD II/EOBD compliant vehicle. The Main Cable connects the VCI device to the vehicle’s data link connector (DLC), through which the VCI device can transmit vehicle data to the MaxiSys display tablet. Figure 2-7 Main Cable Length = 1.9 m for J2534 Programming Device Length = 1.2 m for Bluetooth Diagnostic Interface 2.4.
Introduction Accessory Kit PSA-2 Benz-38 VW/Audi-2+2 Chang’an-3 Mitsubishi/Hyun dai -12+16 2.4.3 Other Accessories Standard 2.0 USB Cable Connects the display tablet to the VCI unit. Mini USB Cable Connects the display tablet to the PC. AC/DC External Power Adapter Connects the display tablet to the external DC power port for power supply. Compact Disc (CD) Includes the User Manual, Remote Desktop, Printing Services Program and Update Application, etc.
Introduction Accessory Kit Cigarette Lighter Provides power to the display tablet or the J2534 programming device through connection to the vehicle’s cigarette lighter receptacle, as some non-OBD II vehicles cannot provide power via the DLC connection. Clipper Cable Provides power to the display tablet or the J2534 programming device, through connection to the vehicle’s battery (for J2534 Programming Device only).
Chapter 3 Getting Started TM Make sure the MaxiSys Display Tablet has a charged battery or is connected to the DC power supply (see 2.1.2 Power Sources on page 5). 3.1 Powering Up Press the Power Button on the top right side of the Display Tablet to switch the unit on. The system boots up, and shows the lock screen. Press and drag the inner ring to the edge of the circle to unlock the screen; the MaxiSys Job Menu is shown. Figure 3-1 Sample MaxiSys Job Menu 1. Application Buttons 2.
Getting Started Powering Up 3.1.1 Application Buttons The Application Buttons configure the MaxiSys for the type of operation or activity to be performed. The table below gives brief descriptions of the available applications. Use the stylus pen or your finger tip to select an application from the Job Menu. Table 3-1 Applications Name Button Description Diagnostics Configures the unit to operate as a diagnostic tool. See Diagnostics Operations on page 20.
Getting Started Name Powering Up Button Description Remote Program Configures your unit to operates as a PassThru interface to allow remote control for vehicle diagnosis and ECU reprogramming. See Remote Program Operations (Coming soon) on page 99. Training Allows you to store and play useful technical tutorial videos for the device usage or vehicle repair and maintenance techniques, etc. See Training Operations on page 99.
Getting Started Powering Down Name Button Description Chrome Launches the Chrome browser. Camera Opens the camera. Display & Sound Allows you to adjust the brightness of the screen and the volume of the audio output. VCI Manager Opens the VCI Manager application. The tick icon at the bottom right corner indicates the display tablet is communicating with the VCI device, otherwise a cross icon displays. MaxiSys Shortcut Returns to the MaxiSys diagnostic interface.
Getting Started Install Computer Software To power down the MaxiSys tablet: 1. Press and hold the Lock/Power Button. 2. Tap OK; the tablet will turn off in a few seconds. 3.2.1 Reboot System In case of system crash, press and hold the Lock/Power button for 8 seconds to reboot the system. 3.3 Install Computer Software TM The MaxiSys diagnostic device allows you to realize some of its functions on a computer to enhance capabilities and improve user experience.
Getting Started Install Computer Software 3.3.1 Printing Operation This section describes how to receive file from the MaxiSys tablet and perform printing through the computer: To perform printing through the computer 1. Install the PC Link (the printer interface program) to the computer. 2. Make sure the display tablet is connected to the computer network, either via Wi-Fi or LAN, before printing. See 7.1.3 Printing Setting on page 71 for more information. 3.
Chapter 4 Diagnostics Operations By establishing a data link to the electronic control systems of the vehicle being serviced through the VCI device, the Diagnostics application allows you to retrieve diagnostic information, view live data parameters, and perform active tests. The Diagnostics application can access the electronic control module (ECM) for various vehicle control systems, such as engine, transmission, antilock brake system (ABS), airbag system (SRS) and more. 4.
Diagnostics Operations Vehicle Connection There are three possible conditions for Non-OBD II vehicle connection: DLC connection supplies both communication and power. DLC connection supplies communication and power is to be supplied via the cigarette lighter connection. DLC connection supplies communication and power is to be supplied via connection to the vehicle battery. To connect to a Non-OBD II Vehicle 1.
Diagnostics Operations Getting Started 2. Plug the DC power connector of the cigarette lighter into the J2534 programming device. 3. Connect the clipper cable to the vehicle’s battery. 4.1.1 No Communication Message A. B. 4.2 If the MaxiSys Display Tablet is not connected to the VCI device, an “Error” message displays. An “Error” message indicates the display tablet is not communicating with the VCI device, and so cannot gain access to the vehicle control module.
Diagnostics Operations Getting Started 4.2.1 Vehicle Menu Layout When the VCI device is properly connected to the vehicle, and paired to the MaxiSys Display Tablet, the platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on the MaxiSys Job Menu, the screen then opens the Vehicle Menu. Figure 4-2 Sample Vehicle Menu Screen 1. Top Toolbar Buttons 2.
Diagnostics Operations Name Vehicle Identification Button Description History Displays the stored test vehicle history records. This option provides you direct access to the previously tested vehicle, recorded during previous test sessions. See 8.1 Vehicle History on page 74. USA Displays the USA vehicle menu. Europe Displays the European vehicle menu. Asia Displays the Asian vehicle menu. Domestic Displays the Domestic vehicle menu.
Diagnostics Operations Vehicle Identification 4.3.1 Auto VIN Scan The MaxiSys diagnostics system features the latest VIN-based Auto VIN Scan function to identify CAN vehicles in just one touch, which allows the technician to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and run diagnostics on the selected system. To perform Auto VIN Scan 1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. (Figure 4-2) 2.
Diagnostics Operations Vehicle Identification To perform Manual VIN Input 1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. (Figure 4-2) 2. Tap the VIN Scan button on the top toolbar. 3. Select Manual Input. 4. Tap the input box and enter the correct VIN. Figure 4-4 Manual VIN Input 5. Tap Done. The vehicle will be identified in a few seconds, and once the matching is successful, the system will guide you to the Vehicle Diagnostics screen directly.
Diagnostics Operations A. Vehicle Identification Step-by-step Vehicle Selection This mode of vehicle selection is menu driven; you simply follow the screen prompts and make a series of choices. Each selection you make advances you to the next screen. A Back button at the lower right corner of the screen returns you to the previous screen. Exact procedures may vary somewhat by various vehicles being serviced. B.
Diagnostics Operations 5. Vehicle Identification Select one of the three entries in the option screen - PCM Part Number, Calibration Number or Tear Tag. 6. Take the PCM Part Number entry for example; you need to fill up the accurate vehicle information in the input boxes. Figure 4-6 PCM Part Number Input Screen 7. Tap OK to continue when the input is done. A confirming screen showing the Vehicle Information displays. 8.
Diagnostics Operations Navigation To perform Auto Vehicle Entry - take Ford for example 1. Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. (Figure 4-2) 2. Tap the USA or the All button on the top toolbar. 3. Select the Ford button from the vehicle menu. 4. Select Start New Session from the vehicle selection menu. A confirming screen showing the Vehicle Information displays. 5.
Diagnostics Operations Navigation Figure 4-7 Sample Diagnostics Screen 1. Diagnostics Toolbar 2. Status Information Bar 3. Main Section 4. Functional Buttons Diagnostics Toolbar The Diagnostics toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls. The table below provides a brief description of the Diagnostics toolbar button operations: Table 4-2 Diagnostics Toolbar Buttons Name Button Description Home Returns to the MaxiSys Job Menu.
Diagnostics Operations Name Button Navigation Description Saves and prints a copy of the displayed data. See 3.3.1 Printing Operation for additional information on page 19. Provides instructions for operations of various diagnostic functions. Print Help Save Tapping this button opens a submenu, on which there are 3 options available to save the displayed data.
Diagnostics Operations Navigation Status Information Bar The Status Information Bar at the top of the Main Section displays the following items: 1. Menu Title – indicates the menu subject of the Main Section 2. VCI Icon – indicates the communication status between the tablet and the VCI device 3. Battery Icon – indicates the battery status of the vehicle Main Section The Main Section of the screen varies depending on the stage of operations.
Diagnostics Operations Operations Warning Messages This type of messages informs you when completing the selected action may result in an irreversible change or loss of data. The typical example for this is the “Erase Codes” message. Error Messages Error messages inform you when a system or procedural error has occurred. Examples of possible errors include a disconnected cable or communication interruption due to certain reasons. 4.4.
Diagnostics Operations Operations 4.5.1 Diagnosis There are two options available when accessing the Diagnosis section: 1. Auto Scan – starts auto scanning for all the available systems on the vehicle 2. Control Units – displays a selection menu of all available control units of the test vehicle Auto Scan The Auto Scan function performs a comprehensive scanning over all the systems on the vehicle’s ECU in order to locate fault systems and retrieve DTCs.
Diagnostics Operations Main Section A. List Tab Operations Column 1 - displays the system numbers Column 2 - displays the scanned systems Column 3 - displays the diagnostic marks indicating different conditions of the test result: -!-: Indicates that the scanned system may not support the code reading function, or there is a communication error between the tester and the control system. -?-: Indicates that the vehicle control system has been detected, but the tester cannot accurately locate it.
Diagnostics Operations Operations Table 4-3 Functional Buttons in Auto Scan Name Description Back Returns to the previous screen or exit Auto Scan. Pause Suspends scanning and changes to show the Continue button. OK Confirms the test result, and continues to the system diagnosis after selecting the required system by tapping the item in the Main Section. Quick Erase Deletes codes. A warning message screen will display to inform you of possible data loss when this function is selected.
Diagnostics Operations Operations The Function Menu options vary slightly by different vehicles. The function menu may include: ECU Information – provides the retrieved ECU information in detail. Selecting opens an information screen. Read Codes – displays detailed information of DTC records from the vehicle control module. Erase Codes – erases DTC records and other data from the ECM. Live Data – retrieves and displays live data and parameters from the vehicle’s ECU.
Diagnostics Operations Operations 4.5.2 ECU Information This function retrieves and displays the specific information for the tested control unit, including unit type, version numbers and other specifications. The sample ECU Information screen displays as below: Figure 4-10 Sample ECU Information Screen 1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 30 for detailed descriptions of the operations for each button. 2.
Diagnostics Operations Operations Figure 4-11 Sample Read Codes Screen 1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons on page 30 for detailed descriptions of the operations for each button. 2. Main Section 3. Code Column – displays the retrieved codes from the vehicle. Status Column – indicates the status of the retrieved codes. Description Column – detailed descriptions for the retrieved codes.
Diagnostics Operations Operations To erase codes 1. Tap Erase Codes from the Function Menu. 2. A warning message displays to inform you of data loss when this function is applied. a) Tap Yes to continue. A confirming screen displays when the operation is successfully done. b) Tap No to exit. 3. Tap ESC on the confirming screen to exit Erase Codes. 4. Check the Read Codes function again to ensure the operation is successful. 4.5.
Diagnostics Operations Operations 1. Diagnostics Toolbar Buttons – tap the drop-down button at the top center of the screen displays the toolbar buttons. See Table 4-2 Diagnostics Toolbar Buttons on page 30 for detailed descriptions of the operations for each button. 2. Main Section 3. Name Column – this column displays the parameter names. a) Check Box - tap the check box at the left side of the parameter name to make selection of an item. Tap the check box again to deselect the item.
Diagnostics Operations Operations Waveform Graph Mode – displays the parameters in waveform graphs When displaying this mode, three control buttons will appear on the right side of the parameter item to manipulate the display status. Text Button – resumes Text Display Mode Scale Button – changes the scale values, which are displayed below the waveform graph. There are our scales available: x1, x2, x4 and x8.
Diagnostics Operations 4. Operations Functional Buttons The operations of all the available functional buttons on Live Data screen are described below: Back – returns you to the previous screen or exit the function. Record – starts recording the retrieved live data; the recorded data is then stored as a video clip in the Data Manager application for future reviews.
Diagnostics Operations Operations Setting – tapping this button opens a setting screen, which allows you to set the trigger mode, recording duration, and various threshold values for data recording, and make other controls. Figure 4-13 Sample Setting Screen in Live Data There are four navigation buttons on top of the Setting screen. Range Button – displays the configuration screen on which you can set the threshold values, an upper limit and a lower limit, for triggering the buzzer alarm.
Diagnostics Operations Operations To set threshold limits for the parameter values 1. Tap the Setting functional button at the bottom of the Live Data screen. 2. Tap the Range navigation button. 3. Select a parameter item on the left column, or enter the item name in the Search bar. 4. Tap on the right side of the MIN button, and enter the required minimum value. 5. Tap on the right side of the MAX button, and enter the required maximum value. 6.
Diagnostics Operations Operations To perform setting for live data record 1. Tap the Setting functional button at the bottom of the Live Data screen. 2. Tap the Record navigation button. 3. Tap the ○ > button on the right of Trigger Type bar and select the required trigger mode. 4. Tap the ○ > button on the right of Duration bar and select a length of time. 5.
Diagnostics Operations Operations Figure 4-14 Sample Active Test Screen The functional buttons at the lower right corner of the Active Test screen manipulate the test signals. The operational instructions are displayed on the main section of the test screen. Simply follow the on-screen instructions and make appropriate selections to complete the tests. Each time when an operation is successfully executed, message such as “Command Finished”, “Activation Successful”, or something similar displays.
Diagnostics Operations Operations The Programming and Coding function is used to re-flash the vehicle control modules, it allows you to update the computer software on the vehicle to the latest version, as well as to reprogram adaptive data for certain components after making repairs or replacements.
Diagnostics Operations Operations Adaptation Operation Figure 4-15 Sample Adaptation Operation Screen The main section of the Adaptation Operation screen displays a list of operational and vehicle status information, which mainly consists of four parts: 1. The first part in the top line shows the description of the operation being performed, and the execution status is displayed on the right, such as Completed, Aborted, or Finished, etc,. 2.
Diagnostics Operations Operations Reprogramming Operation Typical reprogramming operations require you to input and validate VIN number first. Tap the input box and enter the correct number, the programming interface then displays.
Diagnostics Operations Generic OBD II Operations Occasionally a flash update procedure may not complete properly. Common causes of flash errors include poor cable connections between the display tablet, VCI, and vehicle, turning off the vehicle ignition switch before the flash procedure is complete, or low vehicle battery voltage. If the process crashes, recheck all the cable connections to assure good communications and reinitialize the flash procedure.
Diagnostics Operations 3. Generic OBD II Operations Select a specific protocol if the Protocol option is selected. Wait for the OBD-II Diagnostic Menu to appear. Figure 4-17 Sample OBD-II Diagnostic Menu NOTE: The ○ i button displayed beside the function name is tappable, tapping which opens a bubble with additional function information. 4. Select a function option to continue.
Diagnostics Operations Generic OBD II Operations 4.6.2 Function Descriptions This section describes the various functions of each diagnostic option: DTC & FFD When this function is selected, the screen displays a list of Stored Codes and Pending Codes. When the Freeze Frame data of certain DTCs are available for viewing, a snowflake button will display on the right side of the DTC item. The Erase Codes function can be applied by tapping the functional button at the lower bottom of the screen.
Diagnostics Operations Generic OBD II Operations a) If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically cleared from memory. b) Test results reported by this service do not necessarily indicate a faulty component or system.
Diagnostics Operations Generic OBD II Operations Live Data This function displays the real time PID data from ECU. Displayed data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. Live data can be displayed in various modes, see 4.5.5 Live Data on page 40 for detailed information.
Diagnostics Operations 4.7 Exiting Diagnostics Exiting Diagnostics The Diagnostics application remains open as long as there is an active communication with the vehicle. You must exit the diagnostics operation interface to stop all communications with the vehicle before closing the Diagnostics application. NOTE: Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted.
Chapter 5 Data Manager Operations The Data Manager application is used to store, print, and review saved files. Most operations are controlled through the toolbar. Selecting the Data Manager application opens the file system menu. Different file types are sorted separately under different options, there are six types of information files to be viewed or played back. Figure 5-1 Data Manager Main Screen 5.
Data Manager Operations Operations Figure 5-2 Sample Image Database Screen 1. Toolbar Buttons – used to edit, print and delete the image files. See Table 5-1 Toolbar Buttons in JPG Database on page 58 for detailed information. 2. Main Section – displays the stored images. Table 5-1 Toolbar Buttons in JPG Database Name Button Description Back Returns to the previous screen. Enter Edit Touching this button shows the editing toolbar to print, delete or view image information.
Data Manager Operations Operations To edit image information 1. Select Data Image application from the MaxiSys Job Menu. 2. Select Image to access the JPG database. 3. Select an image to display in full screen. 4. Tapping the screen once displays the editing toolbar. 5. Tap the Info button to open a window displaying the image information. 6. Tap the Edit button on the top right corner of the window. The editing screen displays. 7.
Data Manager Operations Operations 5.1.3 Review Data The Review Data section allows you to playback the recorded data frames of live data streams. On the Review Data main screen, select a record file to playback. Figure 5-3 Sample Data Playback Screen 1. Drop-down Toolbar – tap the button at the top center of the screen to open the Drop-down Toolbar 2. Main Section 3. Navigation Toolbar Use the Navigation Toolbar buttons to playback the record data from frame to frame.
Data Manager Operations Operations 5.1.5 Message (Coming soon) The MaxiSys Diagnostics Platform receives regular service or notification messages from the on-line server through the Internet. All messages that have been received and read are stored in this section automatically for later reviews. 5.1.6 Data Logging (Coming soon) The Data Logging function records communication data and ECU information when malfunction occurred during testing procedures.
Chapter 6 MaxiCloud Operations The MaxiCloud application launches the on-line troubleshooter database, which not only provides you virtually all common diagnostic trouble code (DTC) database for most vehicles, but also serves as a forum allowing you to network with other MaxiSys users, and gives you access to a vast database of repair and diagnostic tips along with proven filed fixes.
MaxiCloud Operations Navigation The MaxiCloud interface has 3 main areas: 1. The Header Bar – located across the top of the page, is used to select vehicles and perform keyword searches. 2. The Navigation Bar – located along the left-hand side of the page is used to access the main features of MaxiCloud. 3. The Main Screen – The center portion of the page presents content based on the vehicle attributes and keywords selected. The main screen also has tabs that allow you to switch between functions.
MaxiCloud Operations Navigation 6.1.1 Terminology MaxiCloud Tip MaxiCloud Tips are concise and complete descriptions of a real fix for a particular vehicle repair issue. A MaxiCloud Tip is a combination of proven fixes and vehicle specific data we have collected and analyzed into an all-in-one information source to help you fix vehicle problems quickly and easily. On MaxiCloud you can search for Tips or enter your own Tip to help other community members resolve vehicle issues.
MaxiCloud Operations 6.2 Operations Operations The Navigation Bar is on the left side of the screen. Buttons on the Navigation Bar launch the main sections of MaxiCloud. Available Navigation Bar selections include: Home – shows the recently viewed questions and fixes, along with the Leaderboard. My Cloud – shows all your posts including Questions and Fixes in the community, and allows you to ask a question and enter a tip.
MaxiCloud Operations Operations Points System: 1 point is awarded for answering a question. 5 points are awarded if your answer is rated as “Good Answer” by the MaxiCloud community member who asked the question. 10 points are awarded if your answer is rated as the “Best Answer” by the MaxiCloud community member who asked the question. 6.2.2 My Cloud My Cloud, the second option on the Navigation Bar along the left side of the screen, opens your personal MaxiCloud page.
MaxiCloud Operations Operations Diagnostics Steps Performed/Parts Replaced – include any previous diagnostic tests that you performed, including the results of the tests. Also list any parts that were replaced during previous diagnostic work. Your Question – ask a clear and concise question that you want to ask the community. Be sure to be descriptive and concise when asking your question. 4.
MaxiCloud Operations Operations Create a Tip If you have a new fix to a specific vehicle problem please share! Create a MaxiCloud community Tip to share your expertise with other technicians in the MaxiCloud community. A MaxiCloud community Tip is a short yet complete description of the repair for a particular vehicle problem. To ceate a new MaxiCloud Tip 1. Select My Cloud from the Navigation Bar. 2.
MaxiCloud Operations Operations Real Fixes – presents a list of Tips that have been gathered from actual shop repair orders and are presented in an easy to understand Complaint, Cause, Correction format. 6.2.4 Q&A Q&A, the fourth option on the Navigation Bar along the left side of the screen, presents the latest updated questions and tips in MaxiCloud community. There are two tabs available to look up: Latest Questions – displays a list of latest posted questions.
Chapter 7 Settings Operations Selecting Settings application opens a setup interface, on which you can adjust default setting and view information about the MaxiSys system. There are seven options available for the MaxiSys system settings: Unit Language Printing Setting Wired Network Push Message About System Settings 7.1 Operations 7.1.1 Unit This option allows you to adjust the measurement unit for the diagnostic system. To adjust the unit setting 1.
Settings Operations Operations To adjust the language setting 1. Tap the Settings application on the MaxiSys Job Menu. 2. Tap the Language option on the left column. 3. Select the required language. A tick icon will display to the right of the selected language. 4. Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup. 7.1.
Settings Operations Operations To operate Ethernet configuration 1. Tap the Settings application on the MaxiSys Job Menu. 2. Tap the Wired Network option on the left column. 3. Tap the ON/OFF button to enable the Wired Network connection. If the connectivity is enabled the button turns blue, or if disabled the button turns gray. 4. Tap the ○ > button to the right of the Ethernet Configuration option, a setup window displays. 5. Select a connection type: 6.
Settings Operations Operations When the Push Message function is turned on, and new messages are received by the MaxiSys device, a notification message displays on the MaxiSys Job Menu. Press on the message bar and drag it down, and the received messages are shown in the list, slide the list up or down to view all if the message list covers more than one screen. Tapping a specific message launches the corresponding application.
Chapter 8 Shop Manager Operations The Shop Manager application helps you to manage the workshop information, customer information records, and keep test vehicle history records, which can be a great assist in dealing with daily workshop business and improves customer service. There are three main functions available: Vehicle History Workshop Information Customer Manger 8.
Shop Manager Operations 1. Vehicle History Top Toolbar Buttons – navigates and make various controls of the application. 2. Main Section – displays all the vehicle history records information. Table 8-1 Top Toolbar Buttons in Vehicle History Name Button Description Back Returns to the previous screen. Diagnostics Touching this button directs you to the vehicle’s Diagnostics screen to activate a direct test session.
Shop Manager Operations Vehicle History To activate a test session for the recorded vehicle 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Vehicle History 3. Tap the Diagnostics button at the bottom of the thumbnail of a vehicle record item. Or, 4. Select a vehicle record item by tapping the thumbnail. 5. A Historical Test record sheet displays, check the recorded information of the tested vehicle, and tap the Diagnostics button on the upper right corner. 6.
Shop Manager Operations Workshop Information To edit the Historical Test record sheet 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Vehicle History. 3. Select the specific vehicle history record thumbnail from the main section. The Historical Test record sheet displays. 4. Tap the Edit button to start editing. 5. Tap on each item to input the corresponding information or add attaching files or images.
Shop Manager Operations Customer Manager Figure 8-3 Sample Workshop Information Sheet 8.3 To edit the Workshop Information sheet 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2. Select Workshop Information. 3. Tap the Edit button on the top toolbar. 4. Tap on each field to input the appropriate information. 5. Tap Done to save the updated workshop information sheet, or tap Cancel to exit without saving.
Shop Manager Operations Customer Manager 4. Tap the “+” photo frame beside the Name chart to add a photo. A sub menu displays, select Take Photo to take a new photo for the account, or select Choose Photo to choose from the existing files. 5. Some customers may have more than one vehicle for service; you can always add new vehicle information to the account to be correlated. Tap Add New Vehicle Information, and then fill in the vehicle information. Tap the ○ x button to cancel adding. 6.
Shop Manager Operations Customer Manager History Notes The History Notes function allows you to add audio and video records, text notes and photos, to keep multi-media work logs for the associated customer account, which can be very helpful when dealing with repeat customers. Keeping notes for each vehicle serviced for each customer will keep you always on track and well organized in business. To access History Notes 1. Tap the Shop Manager application on the MaxiSys Job Menu. 2.
Shop Manager Operations Customer Manager Table 8-2 Function Buttons in History Notes Name Button Description Back Returns to the previous screen. Delete Touching this button deletes the selected note. Search Quickly locates the note item by entering the note title. Cancel Touching this button to cancel edit or file search. Edit Touching this button opens an edit window allowing you to edit notes and attaching files. Add Notes Touching this button to add notes in History Notes.
Chapter 9 Update Operation The internal programming of the MaxiSys Diagnostic System, known as the firmware, can be updated using the Update application. Firmware updates increase the MaxiSys applications’ capabilities, typically by adding new tests, new models, or enhanced applications to the database. The display device automatically searches for available updates for all of the Maxisys components when it is connected to the internet.
Update Operations 3. Operations Main Section Left Column – displays vehicle logos and update firmware version information; tap the About button displays a function list in PDF showing more details about the firmware Middle Column – displays a brief introduction about the new changes to the firmware operation or capabilities. Tap More to show all details; and tap Less to collapse. Right Column – according to the operation status of each firmware item, the button displays differently.
Chapter 10 VCI Manager Operations TM This application allows you to check the status of and to pair the MaxiSys Display Tablet to the VCI device, either the J2534 Programming Device or the Bluetooth Diagnostic Interface. Figure 10-1 Sample VCI Manager Screen 1. 2. Connection Mode – there are two connection modes available for selection. The connection state is displayed alongside.
VCI Manager Operations Bluetooth Pairing 10.1 Bluetooth Pairing The VCI device needs to be either connected to a vehicle or to an available power source, so that it is powered up during the synchronization procedure. Make sure the MaxiSys Display Tablet has a charged battery or is connected to an AC/DC power supply. To pair the VCI device with the Display Tablet 1. Power on the MaxiSys Display Tablet. 2.
VCI Manager Operations Wired Network Connection 10.2 Wired Network Connection The Wired Network is only available for connecting the MaxiSys Display Tablet with J2534 ECU Programming Device or to an existing LAN. This section describes connecting the display tablet with the J2534 ECU Programming Device through the Ethernet cable. The J2534 ECU Programming Device needs to be either connected to a vehicle or to an AC/DC power source, so that it is powered up when communicating with the display tablet.
VCI Manager Operations Wired Network Connection When the wired network is successful connected, the connection status shall display as Connected, and the two status lights at the corners alongside the Ethernet Ports on the display tablet illuminate. The solid amber light indicates steady connection, and the flashing green light indicates active communication, between the units.
Chapter 11 Remote Desk Operations The Remote Desk application launches the TeamViewer Quick Support program, which is a simple, fast and secure remote control interface. You can use the application to receive ad-hoc remote support from Autel’s support centre, colleagues, or friends, by allowing them to control your MaxiSys tablet on their PC via the TeamViewer software. 11.
Remote Desk Operations Operations To receive remote support from a partner 1. Power on the MaxiSys Display Tablet. 2. Tap the Remote Desk application on the MaxiSys Job Menu. The TeamViewer interface displays and the device ID is generated and shown. 3.
Chapter 12 Support Operations This application launches the Support platform which synchronizes Autel’s on-line service base station with the MaxiSys display tablet. In order to synchronize the device to your on-line account, you need to register the product through the Internet when you use it for the first time.
Support Operations Support Screen Layout 12.2 Support Screen Layout The Support application interface is navigated by 4 simple buttons on the top navigation bar, operation of each is described below in turn from left to right: Home Button – returns to the MaxiSys Job Menu. Back – returns to the previous screen, each press takes you back one step. Forward – each press moves forward one screen until you’ve reached the last screen visited. Refresh – reload and update the screen.
Support Operations My Account 12.3 My Account The My Account screen displays the comprehensive information of the user and the product, which is synchronized with the on-line registered account, including User Info, Device Info, Update Info and Service Info. Personal Info The User Info and Device Info are both included under the Personal Info section.
Support Operations User Complaint Screen Layout Figure 12-2 Sample Complaint Screen The User Complaint screen consists of two parts. 1. 2. Option Bar Period Filter – displays only the complaint records within the defined period on the list. Status Filter – displays the corresponding complaint records according to the selected case status. New Complaint Button – starts a new complaint case.
Support Operations User Complaint Waiting Customer Reply – indicates the complaint has been replied by the service personnel, and requires feedback from the customer. Closed – indicates the complaint case has been processed, solved, and ended. To view the detailed complaint session, tap the ○ > button on the right side of the case item. To establish a new complaint session 1. Register the product online. 2. Tap the Support application on the MaxiSys Job Menu.
Support Operations Support Communities 3. Tap Complaint on the Main Menu. 4. Select an existing complaint case item on the record list by tapping the ○ > button on its right side. The screen displays the complaint session details. 5. Tap the Post Reply button on the upper right side after viewing, to make a reply. An edit screen displays. 6. Input the content in the input field, and if necessary, upload an attaching file. 7. Tap Submit to post the reply. 8.
Support Operations Support Communities To start a discussion 1. Tap Start a discussion on the Communities Home screen. A list of the major forums is displayed. 2. Select a desired group according to the subject you are about to discuss. For example, if you are going to ask a question about the MaxiSys table, tap MaxiSys to start a discussion. 3. Enter your topic and the discussion content in the appropriate input field. 4. Select a category or edit tags for the discussed post.
Support Operations Training Channels Figure 12-4 Sample User Profile Screen Profile – displays the user’s personal information and member status. The Related links allow you to check the Top Users (ranked according to their points and levels) in the communities, as well as to find out other online users. Avatar – allows you to select a image to set as your personal Avatar to be displayed in the communities. Stuff – displays all the discussions you’ve posted at various forums in the list. 12.
Support Operations FAQ Database 12.7 FAQ Database The FAQ section provides you comprehensive and abundant references for all kinds of questions frequently asked and answered about the use of Autel’s online member account, and shopping and payment procedures. Account – displays questions and answers about the use of Autel’s online user account. Shopping & Payment – displays questions and answers about online product purchase and payment methods or procedures.
Chapter 13 Remote Program Operations (Coming soon) The Remote Program application configures the MaxiSys diagnostic device to perform as a PassThru programming interface, it allows remote supports from the computer of a third party to perform vehicle ECU flash reprogramming. This unique technology enables you to find professional support on vehicle reprogramming operation issues, at any time through the internet.
Training Operations 1. Operations Navigation Buttons – allows you to navigate the application interface. Home Button – returns to the MaxiSys Job Menu Online – opens the quick link page and provides access to Autel’s online video database All – displays all available video files Product – displays video files for product usage tutorial Diagnostic – displays video files for vehicle diagnostic training class 2. Main Section – displays the available video files for watching.
Chapter 15 Quick Link Operations The Quick Link application provides you with convenient access to Autel’s official website and many other well-known sites in automotive service, which offers you abundant information and resources, such as technical help, knowledge base, forums, training, and expertise consultations, etc. Figure 15-1 Sample Quick Link Screen To open a quick link 1. Tap the Quick Link application on the MaxiSys Job Menu. The Quick Link application screen displays. 2.
Chapter 16 Digital Inspection Operations The Digital Inspection application configures the MaxiSys Diagnostic Device to operate as a digital video scope by simply connecting the tablet to an additional Imager head Cable. This function allows you to examine difficult-to-reach areas normally hidden from sight, with the ability to record digital still images and videos, which offers you an economical solution to inspect machinery, facilities, and infrastructure in a safe and quick way.
Digital Inspection Operations Additional Accessories 16.1 Additional Accessories The Imager head Cable and its fittings are the additional accessories. Both sizes (8.5 mm and 5.5 mm) of the imager head are optional and available for purchase along with the standard MaxiSys tool kit. Figure 16-1 Imager Head Cable Imager Head Cable – connects to the display tablet when performing Digital Inspections for image and video viewing. Figure 16-2 8.5mm Imager Head Accessories 1.
Digital Inspection Operations Additional Accessories Accessory Assembly For 8.5mm Imager Head The three accessories, including the Magnet, Hook, and Mirror (Figure 16-2), can be attached to the Imager Head with the same manner described below: 1. Hold the accessory and the imager head. 2. Slip the end of the accessory over the imager head and then fix the accessory. For 5.
Digital Inspection Operations 2. Operations Screw the thread part of the accessory over the imager head to fix the accessory. 16.2 Operations Before performing the Digital Inspection application, the Imager Head Cable must be connected to the MaxiSys display tablet through the USB port. Install the correct imager head accessories for use in the appropriate application. NOTE: When in operation, the imager head cable can be bent into a certain shape. This may help you operate the cable into confined areas.
Digital Inspection Operations Operations one by one. 8. Tap on the selected image and the edit toolbar instantly displays. 9. Tap the appropriate button to share, delete, or edit the image. 10. Tap the Back or Home button on the Navigation bar at the bottom of the screen to exit the Digital Inspection application. To record a video using the Digital Inspection application 1. Connect the Imager Head Cable to the USB port on the top side of the MaxiSys Display Tablet. 2.
Scope Operations Chapter 17 Coming Soon Scope Operations (Coming soon) When use in conjunction with various leads, clips, and adapters the Scope application provides all the features needed for performing electrical and electronic circuit tests and for monitoring signal and circuit activity. This function offers you fast and accurate solution to vehicle electrical system diagnostics.
Chapter 18 Maintenance and Service To ensure that the MaxiSys diagnostic tablet and the combined VCI unit perform at their optimum level, we advise that the product maintenance instructions covered in this section is read and followed. 18.1 Maintenance Instructions The following shows how to maintain your devices, together with precautions to take. Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of the tablet.
Maintenance and Service Troubleshooting Checklist 18.2 Troubleshooting Checklist A. B. When the display tablet does not work properly: Make sure the tablet has been registered online. Make sure the system software and diagnostic application software are properly updated. Make sure the tablet is connected to the Internet. Check all cables, connections, and indicators to see if the signal is being received. When battery life is shorter than usual: C.
Maintenance and Service About Battery Usage Do not use a damaged battery charger. Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, expose to fire, explosion or other hazard. Make sure to use the charger and USB cables only that come together in the package. If you use the other charger and USB cables, you might incur malfunction or failure of the device.
Maintenance and Service Service Procedures Contact the local distributer or agent. Visit our website http://pro.auteltech.com or http://www.maxidas.com. Repair Service If it becomes necessary to return your device for repair, please download the repair service form from http://www.maxidas.com, and fill in the form.
Chapter 19 Warranty 12-Month Limited Warranty Autel Intelligent Technology Co.
FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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