USERS GUIDE TAV-10, TAV-15, TAV-21 i www.auroramm.com Manual Number: 201115 | Firmware Rev: 0.0.
SKU Series SAFETY INSTRUCTIONS Please review the following safety precautions. If this is the first time using this model, then read this manual before installing or using the product. If the product is not functioning properly, please contact your local dealer or Aurora for further instructions. The lightning symbol in the triangle is used to alert you to the presence of dangerous voltage inside the product that may be sufficient to constitute a risk of electric shock to anyone opening the case.
SKU Series FCC STATEMENT Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference. (2)This device must accept any interference received, including interference that may cause undesired operation.
SKU Series TABLE OF CONTENTS PACKAGE CONTENTS ................................................................................................................................ 1 RECOMMENDED WALL MOUNTS ............................................................................................................. 2 INTRODUCTION ........................................................................................................................................... 6 About ......................................
SKU Series TAVIS Central ....................................................................................................................................... 37 CONNECTOR PIN DEFINITION................................................................................................................. 40 HDMI ..................................................................................................................................................... 40 USB..............................................
USERS GUIDE PACKAGE CONTENTS Please make sure the following items are included within your package. Contact your dealer if any items are missing or damaged.The power Adaptors are optional. TAVIS Thermal AudioVisual Integrated Solution- TAV Series TAV-10 1 QTY 10” TAVIS Thermal AudioVisual Integrated Solution tablet 1 QTY Power Adaptor 1 QTY Power Cable TAV-15 1 QTY 15.6” TAVIS Thermal AudioVisual Integrated Solution tablet 1 QTY Power Adaptor 1 QTY Power Cable TAV-21 1 QTY 21.
USERS GUIDE RECOMMENDED WALL MOUNTS APS-1 The APS-1 is an adjustable pole stand for the TAVIS Thermal AudioVisual Integrated Solution Series. The 25 pound weight base assures its stability. The height range is ~45” – 76” and the angle is adjustable. APS-1 Measurements 45”-76” Adjustable Tilt 15” x 19” x 0.25” 38.1cm x 48.26cm x 0.635cm 26lbs (11.
USERS GUIDE DTM-3 The DTM-3 is an adjustable desktop mount for the TAVIS Thermal AudioVisual Integrated Solution Series. It can tilt up or down, making alignment with a person easy. The DTM-3 is suggested as the desk mount for the TAV-10. (The TAV-15 will also fit, if you need the lowest profile mount.) DTM-3 Specifications Measurements Base Dimensions 8” x 8.5” x 9” [L x W x H] 20.32cm x 21.59cm x 22.86cm Weight 2.806lbs (1.
USERS GUIDE WMT-1 The WMT-1 is a wall mount for the TAVIS Thermal AudioVisual Integrated Solution Series. It can tilt up or down. WMT-1 Specifications Measurements Angle] Adjustable Tilt Base Dimensions 5” x 4.5” x 1.45” [L x W x H] 12.7cm x 11.43cm x 3.68cm Weight 0.907lbs (411.4g) VESA Mount 75mm x 75mm 100mm x 100mm Package Contents WMT-1 Wall Mount 4 www.auroramm.
USERS GUIDE RECOMMENDED CONTROL PORT EXPANSION LXC-1 LXC-1 is a IP port expansion that will add RS-232, Relays, IO, and IR to the TAVIS unit. For all of our latest options, please visit https://auroramultimedia.com/product-categories/control-systems/ . 5 www.auroramm.
USERS GUIDE INTRODUCTION About The TAVIS (Thermal AudioVisual Integrated Solution)Tablet Series is an all-in-one infrared temperature sensing tablet comprised of three sizes (10.1”, 15.6”, & 21.5”). To ensure that people entering a location are not presenting a high temperature, the TAVIS tablets will provide alerts when a person is running a high temperature within 1 second from up to5 feet (1.5 meters) away.
USERS GUIDE Features TAVIS – A Generation Ahead Patent Pending 10.1”, 15.6”, 21.5”, & Box version (TAV-10, TAV-15, TAV-21) Scan Distance: Up to 5’ (1.
USERS GUIDE Technical Specifications Scan Distance: (.3m to 1.5m) 1’ to 5’ Accuracy: +/- 0.5°F (+/- 0.3°C) 80x64 Resolution (5x More than 32x32) Android 9 and Linux (Q1) 6 Core Processor, 4GB RAM, 32GB Flash HDMI Output for Remote Viewing Stereo Mics with Audio Processing WiFi and 1G Ethernet PoE, PoE+, PoE++ (10.1”, 15.6”, 21.
USERS GUIDE TAVIS Front Front Display Monitor 10.1” 1280 x 800 Resolution (TAV-10) 15.6” 1920 x 1080 Resolution (TAV-15) 21.5” 1920 x 1080 Resolution (TAV-21) For black add -B to part number For white add -W to part number (Note: TAV-15 & TAV-21 have 100pc minimum and lead-time for white) Thermal Sensor Camera Module (TAV-A80) 80 x 64 Heiman Sensor IR Longwave +/- 0.5°F (+/- 0.
USERS GUIDE TAVIS Bottom Ports Inputs / Outputs 12v DC Input USB Type C 3.5mm Audio Line L/R Out HDMI 2.0 Output SD Card Slot SIM Card Slot (4G Option) USB 3.0 USB 2.0 1G LAN PoE 10 www.auroramm.
USERS GUIDE TAVIS Rear Thermal Sensor Module Mounting The TAVIS devices are very flexible allowing use in portrait or landscape depending on the application. There are 2 mounting locations, one at the top and one on the side. When TAVIS is shipped it is mounted on the top for Landscape viewing. To move there are 2 screws and 2 cables that must be removed and moved to the other location. Bottom Port Cover The TAVIS has a cover for the bottom ports which is held on with 2 screws.
USERS GUIDE UNDERSTANDING THE BASICS Powering on the Device TAVIS will begin operating once it is connected to a power source. Please allow up to fifteen minutes warmup prior to use for the most accurate results.If it is your first-time powering on the device, please follow the setup wizard on screen to configure your settings and calibrate your device. First time setupup wizard The first time you run the TAVIS panel a setup wizard will appear upon boot to make setting up the unit easier. 12 www.
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USERS GUIDE Understanding the Display TAVIS has two primary interfaces: simple and detailed. By default, the user will see scanning instructions, the camera’s video on screen, and a notification to whether or not they have passed or failed their temperature reading.The settings and additional information may be accessed by clicking the “gear” or “i” icon in the bottom right corner.
USERS GUIDE HARDWARE INSTALLATION Device Placement There are several factors to consider when deciding the proper placement for TAVIS Thermal AudioVisual Integrated Solution. These factors include the environment, optimal scan range, and persons being scanned. Considering the Environment TAVIS’s scanning functionality operates best when placed in a temperature-controlled environment, such as OSHA’s standard 68 – 78 degrees Fahrenheit indoor office recommendation.
USERS GUIDE Obtaining Optimal Scan Range TAVIS Thermal AudioVisual Integrated Solution can be affixed to a number of mounts, including desktop mounts, wall mounts and pole stand mounts. A mount is highly recommended, as it encourages hands-free access and allows you to set up TAVIS to a desired height and angle. Any size TAVIS may be affixed to Aurora Multimedia’s recommended pole mounts or wall mounts.
USERS GUIDE In the case that TAVIS is mounted on a desktop 41” from the ground at a 30-degree tilt, the vertical optical range will be 46” to over 72”. Depending on the placement of the tablet, altering the tilt may be able to accommodate those who fall short of the 46” mark. Depending on the model of the desktop mount, you may be able to affix the mount onto the tabletop with metal screws. This will provide a sturdier alternative to having a freestanding desktop mount.
USERS GUIDE SOFTWARE SETTINGS TAVIS Settings TEMPERATURE RANGE:This setting will determine the minimum and maximum temperature allowed before raising a flag that the person being scanned has an elevated skin temperature. The audio alert will play through the tablet’s speakers when the sensor records a temperature higher than the maximum temperature. You may display your temperature in Fahrenheit or Celsius by selecting °F or °C.
USERS GUIDE ENVIRONMENTAL CALIBRATION: Will select setup page for a baseline calibration with the local calibration of where the unit is placed. 20 www.auroramm.
USERS GUIDE Admin Settings The ADMIN SETTINGS menu allows access to the Network, Device and System Settings. 21 www.auroramm.
USERS GUIDE Network Settings Under the ethernet tab, you can choose WIFI, Wired DHCP, Wired Static Mode. Your current wired ethernet settings are displayed, including: - IP mode - IP address - Subnet mask - Gateway - DNS For remote operation of TAVIS, you will use the IP address of your device as detailed on this screen. 22 www.auroramm.
USERS GUIDE Device Settings DATE/TIME: You are able to set the date and time and display the time in standard or military. NTP is available if the network you are on supports this function and time and date will be automatically adjusted. If you are not using NTP, it is advisable to select a time zone for daylight savings if applicable in your region. LCD BRIGHTNESS: Adjust the level of the front LCD display.
USERS GUIDE System Settings PASSWORDS: Allows the setting of a user and admin password independently for better security. SHOW DIGITAL SIGNAGE: Allows for a graphic to be shown prior when no person is detected in field of view for thermal scan. DIGITAL SIGNAGE TIMEOUT Thiswill alter the rate at which your digital signage is displayed (in seconds). EMAIL ALERTS: Configure the settings of the email account to be used. You can also set it to when it sends the email if it is none, fail only, or always.
USERS GUIDE As shown in the snapshot below, you can set up your email notifications by accessing http://TAVIS-IP/setup/event-manager , where TAVIS-IP should be replaced with the IP address of your device, as detailed under the Ethernet or WiFi tabs in the settings. Here, you may choose the email address that will receive the information, as well as the subject of the email. 25 www.auroramm.
USERS GUIDE Exiting the Menu When you exit, please choose between the simple interface or the detailed interface: The simple interface will show you what the user sees, but the detailed interface will show you what the administrator sees, including any additional options. For more information, please see the following sections of this manual. In order to access the detailed interface, you will need to enter your password, which by default is “12345”. 26 www.auroramm.
USERS GUIDE Display Modes Detailed Interface Status Bar:Provides a notification for the person being scanned. This will inform the individual is he or she has passed the requirements, failed or needs to follow additional instructions. The color is blue when it is scanning, green when a person has passed, yellow if the person must follow additional instructions (such as putting on a mask) and red if the person has an elevated skin temperature. Live Video: This area shows the person(s) to be scanned.
USERS GUIDE System Info Icon (i): This provides additional information. By selecting the “i” icon, you will be brought to the system information screen. This screen is useful for checking the firmware version, serial number and app version. Additionally, the end user may learn more about the intended use of the product and Aurora Multimedia Corporation. Setup (Gear Icon): Will request password to access the settings pages. 28 www.auroramm.
USERS GUIDE Simple Interface By default, the simple interface hasless information than the detailed interface. Only the following is included: - Color changing notification bar for scanning, pass, fail, and additional instructions. - Directions for the user. - Active video stream. - Indicator as to whether or not a mask is required. - Access to the information tab, by clicking the “i” icon. - Access to the settings tab, by clicking the gear icon. 29 www.auroramm.
USERS GUIDE Questionnaire TAVIS is able to use its gesture recognition abilities to have the user participate in a questionnaire. The questionnaire provides another layer of confirmations to confirm whether or not the user has symptoms of COVID-19. The instructions appear on the left side of the screen for the user to follow while he or she is being scanned. Please ensure that the user’s hand is visible to the camera when answering the questions on screen. 30 www.auroramm.
USERS GUIDE Remote Operation TAVIS can be operated remotely when another device, such as a computer or smart phone, is connected to the same network. To operate TAVIS remotely, you will need to know its IP address. TAVIS’s IP address may be found under the Network page in the settings. Once you have acquired the IP address, begin by typinghttp://tavis-ip/ into your browser, where “tavis-ip” is replaced with the IP address displayed on screen. In this case, you would type in http://192.168.1.
USERS GUIDE Additional Capabilities Aurora is always developing new capabilities. It is recommend to check time to time at www.auroramm.com for updates to see if new features are available. All TAVIS units have a ReAX control engine which gives an impressive amount of flexibility and customization. With Core Studio, the experience of the interface and logic can be fully customized. The ReAX allows integration into just about any device that has an available protocol for communication.
USERS GUIDE ADDITIONAL SOFTWARE ReAX™ Core Studio A powerful control system needs powerful tools. Aurora’s ReAX™ Core Studio is a professional grade software for creating graphical user interfaces (GUIs) and control logic code. The intuitive drag-and-drop interface allows for easy and flexible design, while enabling rapid duplication and reuse of code blocks. Control programs are published to any ReAX capable control system as a web page.
USERS GUIDE full-screen web app, allowing for a seamless control experience without the need for a native app. Core Studio integrates all of the common control elements, such as buttons, various toggle elements, sliders, drop down menus, spin boxes, icons, and other design and graphical elements. In addition, advanced features such as live streaming video preview windows for Aurora’s AV over IP devices can be included within your control page.
USERS GUIDE Using ReAX™ Core Studio Core Studio has an extensive Help guide which provides information on the events, actions, and variables that interact with the data being received, to perform real world tasks. These tasks can be a matter of simply updating the user interface or upgrade TAVIS to provide on-screen instructions, adding digital signage to display advertisements, and just about anything else you can think of.
USERS GUIDE Using ACSD files By swiping from the left edge of the screen to the right, you can access the Kiosk settings, where you can publish your CS (Core Studio) project. This will allow you to use your custom features and digital signage on your TAV-10, TAV-15, or TAV-21 device. Please note, that you will need to have a USB stick with the .ACSD files included to begin using the CS project on TAVIS. 36 www.auroramm.
USERS GUIDE TAVIS Central TAVIS Central is a record keeping system for TAVIS devices. It allows the user to see the overall statistics, setup, names of devices, user alerts for device connections / disconnections, temperature check failures, and firmware updates. TAVIS Central requires a separate PC to run on the same network as the TAVIS devices.
USERS GUIDE Security Alerts 38 www.auroramm.
USERS GUIDE Device Status Thermal Feeds 39 www.auroramm.
USERS GUIDE CONNECTOR PIN DEFINITION HDMI USB 40 www.auroramm.
USERS GUIDE CAT5e/6/6A APPENDIX 1 Frequently Asked Questions Hardware Capabilities - Infrared Technology - Setup - Using the Software - Intended Use - Maximizing ThermalReading Accuracy - Control System Integration - Troubleshooting - Miscellaneous Questions Hardware Capabilities Q: What is the scan distance? A: 12 in to 5 feet (0.3 to 1.5 meters). Q: What is the temperature detection speed? A: 1 second. Q: Does the temperature sensor need to be calibrated? A: Yes.
USERS GUIDE Infrared Technology Q: What technology does TAVIS use to detect temperature? A: TAVIS uses Long Wave Infrared Technology, a type of forward-looking infrared technology. Q: How does Long Wave Infrared Technology compare to other Infrared Technology? A: Long Wave Infrared Technology does not need to be cooled. As a result, it requires less maintenance than Medium Wave Infrared Technology and Short-Wave Infrared Technology.
USERS GUIDE Q: Is Plexiglass okay in front of the tablet? A: Plexiglass alters the temperature of the reading. Please avoid reflective surfaces in TAVIS’s field of vision. Q: Can the sensor be affixed to a door, away from the tablet that collects data? A: The sensor must be connected to the tablet at this time. Using the Software Q: How does the alert message work? Are there display and sound alerts? A: On the display screen, it will show the person's face and current temperature.
USERS GUIDE Q: Does TAVIS detect facemasks? A: Yes, TAVIS detects facemasks. Q: How can I implement additional features with ReAX Core Studio? A: Please refer to the “Help” section of ReAX Core Studio, or visit Aurora Multimedia’s YouTube channel for tutorials on how to use the software. Intended Use Q: Is there an option to store the data of people checked? A: Yes. This can be programmed using Core Studio or with TAVIS Central.
USERS GUIDE Public Health Emergency (April 2020), employers do not require consent to screen their employees' temperatures with a device that is not invasive, such as TAVIS. For the most recent information on the topic, call 1-888-INFO-FDA or email CDRH-COVID19-Thermography@fda.hhs.gov . Q: Does TAVIS meet FDA standards for non-invasive Telethermographic Systems? A: Yes.
USERS GUIDE Q: Is TAVIS FCC, NDAA, DSGVO and CE compliant? A: Yes, TAVIS is FCC, NDAA, DSGVO and CE compliant. Q: Does TAVIS need to be connected to Wi-Fi during operation? A: No, TAVIS only needs to be connected to LAN, Wi-Fifor remote updates however, TAVIS can also be updated with a USB stick. Q: Can I detach the sensor from the tablet? A: The sensor canbe detached from the tabletso you can mount it to the tablet as a vertical or horizontal orientation. 46 www.auroramm.
USERS GUIDE Troubleshooting It is advisable to make certain all units are using the latest firmware before troubleshooting. Display will not show a picture Check to ensure that all devices are powered on. A picture is achieved when connecting the source directly to the display. Display is set to the correct signal source input mode using display’s remote. Example, switching to HDMI 1 if HDMI 1 interface is connected to the RX via a HDMI cable. All the cables are qualified.
USERS GUIDE Technical Specifications Specifications subject to change without notice. TAV-10 TAV-15 TAV-21 Screen Size 10” 15.6” 21.5” Resolution 1280 x 800 Brightness 350 cd/m Contrast Ratio 800:1 1000:1 Aspect Ratio 16:10 16:9 Active Display Area 136.8 x 219 mm Viewing Angle H:170º/ V:170º 1920 x 1080 2 350 cd/m 343.2 x 192.6mm 479 x 270.5mm H:178º/ V:178º Touch Tech 10-point cap touch (reflective glass) CPU RK3399 Cortex Six core Processor 1.8GHz/1.
USERS GUIDE TAVIS TAV Series Specifications (continued) TAV-10 Inputs / Outputs TAV-15 TAV-21 12v DC Input USB Type C 3.5mm Audio Line L/R Out HDMI 2.0 Output SD Card Slot SIM Card Slot (4G Option) USB 3.0 USB 2.
USERS GUIDE Warranty Limited 3Year Warranty Aurora Multimedia Corp. (“Manufacturer”) warrants that this product is free of defects in both materials and workmanship for a period of 3 years as defined herein for parts and labor from date of purchase. This Limited Warranty covers products purchased in the year of 2020 and after. Motorized mechanical parts (Hard Drives, DVD, etc.), mechanical parts (buttons, doors, etc.), remotes and cables are covered for a period of 1 year.
USERS GUIDE Aurora Multimedia Corp. 205 Commercial Court | Morganville, NJ 07751 Phone: 732-591-5800 | Fax: 732-591-5801 52 www.auroramm.
