E3 Receiver Unit Installation Guide
Information in this documentation is subject to change without notice and does not represent a commitment on part of Elmo-Tech Ltd. The software described in this document is subject to the license agreement that is included with the product, which specifies the permitted and prohibited uses of the product. Any unauthorized duplication or use of this documentation, in whole or in part, in print, or in any other storage or retrieval system is prohibited.
Table of Contents 1 Introduction.................................................................... 1 2 The Monitor Center or Probation Agency......................... 3 Required Equipment .......................................................... 3 3 The Offender’s Curfew Location ...................................... 5 E3 Receiver Unit Location................................................... 5 Installing the E3 Receiver Unit ............................................
E3 Landline Receiver Unit and Transmitter Installation Guide General Rules for the Offender...........................................21 7 Removing the Monitoring System ................................. 23 Performing an End of Service.............................................23 Disconnecting and Packing the E3 Receiver Unit ...................24 Removing the Transmitter.................................................24 Deactivating the Transmitter .............................................
List of Figures List of Figures Figure 1 Ideal E3 Receiver Unit Location ...................................... 5 Figure 2 E3 Receiver Unit Installation Diagram.............................. 7 Figure 3 Removing the Transmitter ............................................
1 Introduction Welcome to the Electronic Monitoring System and correctional tool, created by Elmo-Tech Ltd. that has the ability to collect, analyze and intelligently act on information from multiple sources. An inconspicuous Transmitter (TX) is attached to the client's ankle or wrist by means of a tamper-detecting strap. The client's presence (or absence) is tracked constantly by radio transmissions between the Transmitter and the E3 Receiver Unit (DCU-2010 or DCU-2010C).
2 The Monitor Center or Probation Agency At the monitor center or probation agency, perform the following: 1. Enter the Offender’s personal information and E3 Receiver Unit configuration parameters into the Electronic Monitoring System software application. This can be done well in advance, even before the actual monitoring equipment is allocated and installed. 2.
E3 Receiver Unit and Transmitter Installation Guide f Electronic key f Locking tool f Locking clips (male and female) f Screwdriver (to open the clips if necessary). It is recommended to use a 0.2in (5mm) flat head screwdriver. Note: It is always recommended to bring an extra set of locking clips, in the event that the first set get accidentally damaged during the installation.
3 The Offender’s Curfew Location In order for the Electronic Monitoring System to monitor the Offender in the home environment effectively you will need to find the best location for the E3 Receiver Unit. E3 Receiver Unit Location The following figure shows how to find the best location for the E3 Receiver Unit.
E3 Receiver Unit and Transmitter Installation Guide The ideal location for the E3 Receiver Unit is in the center of the house, 3 ft (1m) off the ground and at least 1 ft (30cm) away from the wall. The E3 Receiver Unit should be located in an open area away from other electrical appliances (e.g. personal computers, laptops) or any metal objects.
3 The Offender’s Curfew Location Figure 2 E3 Receiver Unit Installation Diagram 4. Connect the other end of the supplied power adapter cord into the power socket located on the back panel of the E3 Receiver Unit. The E3 Receiver Unit makes an audible beeping sound and the left and right external LED’s, located on the back panel, are turned on. This indicates that the E3 Receiver Unit is in a satisfactory working state.
E3 Receiver Unit and Transmitter Installation Guide Note: In standby mode the middle LED flashes and an audible beeping sound is heard from the E3 Receiver Unit every time the unit senses a Transmitter within its defined reception range. To install the E3 Cellular Receiver Unit (DCU-2010C): 1. Connect the adapter end of the supplied power adapter cord into a power outlet. 2.
4 Installing the Transmitter Once the E3 Receiver Unit has been connected and is working correctly, you can calibrate and install the Transmitter (Tx). Check that you have the following equipment items before you install the Transmitter: f Transmitter (Tx) and Strap holder f Locking clips (male and female) f Strap holder f Electronic key f Locking tool f Screwdriver (to open the clips if necessary).
E3 Receiver Unit and Transmitter Installation Guide 4. Hold the electronic key and the Transmitter strap in this position while you perform the next step. 5. Press the ‘ON’ on the electronic key for one second; the red LED light on the electronic key turns steadily on for two seconds. If the Transmitter successfully received the activate/calibrate commands the red light on the electronic key will flash for two seconds.
4 Installing the Transmitter 2. Attach the female Clip to the underside of the Transmitter’s short strap (to lie against the Offenders skin). Check that the closed end of the clip fits with the edge of the strap. 3. Wrap the Transmitter around the Offender’s wrist/ankle at its narrowest point. 4. Lay the long strap over the female clip ensuring that all pins on the short strap are protruding through the long strap. 5. Slide the strap holder over the end of the long strap in order to hold it in place.
E3 Receiver Unit and Transmitter Installation Guide 7. Ask the Offender to stand up and move around to ensure that the Transmitter is comfortable. 8. Fasten the two clips using the specially designed locking tool. An audible clicking sound should be heard, indicating that the clips are closed properly.
5 Activating the E3 Receiver Unit In order to activate the E3 Receiver Unit, you will first need to download the Offender’s curfew schedule and the E3 Receiver Unit’s operational parameters. Downloading Curfew Schedules and Operational Parameters Downloading the curfew schedule and general operational parameters requires that the central monitoring server (CMS) located at the monitoring center initiate a call to the E3 Receiver Unit.
E3 Receiver Unit and Transmitter Installation Guide The monitoring center personnel will call back to confirm a successful download, or to inform you that the download failed and must be initiated again.
5 Activating the E3 Receiver Unit 2. Verify that the telephone line LED (right) located on the back panel of the E3 Receiver Unit is constantly on and not flashing. 3. Using a mobile phone, call the monitoring center and ask the monitoring personnel, first, to adjust the range settings in the monitoring center software application to the range setting that you noted during your estimation, and then to perform a range test (start range).
E3 Receiver Unit and Transmitter Installation Guide f Any location that your experience and common sense suggests to be a viable location for range testing 5. An assistant should stand next to the E3 Receiver Unit and observe the Transmitter reception LCD (middle). Every time the E3 Receiver Unit receives a transmission signal from the Offender’s Transmitter (approx. every 20 seconds) the Transmitter reception LCD (middle) flashes 3 times in quick succession. 6.
6 Daily Operating Instructions If using the E3 Landline Receiver Unit, the Electronic Monitoring System is generally transparent to the user of the telephone. The E3 Receiver Unit while connected to the telephone is capable of accepting incoming calls and performing outgoing calls. The E3 Cellular Receiver Unit is capable of accepting calls from the Monitoring Center and allows the Offender to perform predefined outgoing calls to the Monitoring Center or emergency services.
E3 Receiver Unit and Transmitter Installation Guide f During the conversation, the Offender may hear a short audible tune coming from the E3 Receiver Unit. This tune indicates that the E3 Receiver Unit needs to call the monitoring center computer. The Offender should complete his / her conversation as soon as possible to enable the E3 Receiver Unit to make its call. Failure to give up the line could result in a violation.
6 Daily Operating Instructions Incoming Calls (E3 Cellular Receiver Unit) The E3 Cellular Receiver unit may receive two types of incoming calls; test request calls from the voice verification engine (for voice verification programs) and the occasional call from the monitoring center computer. Accepting an Incoming Call To accept an incoming call: When the E3 Cellular Receiver unit rings, lift the phone and press the Answer button.
E3 Receiver Unit and Transmitter Installation Guide Performing an Outgoing Call To place an outgoing call: Lift the phone on the E3 Cellular Receiver and press one of the following buttons: f Call – for the monitoring center as well as the voice verification engine (for voice verification program). f Emergency – for the emergency services (e.g. 911 in the USA), or the monitoring center (for voice verification program). Note: Once you press the desired button a short audible beeping sound is heard.
6 Daily Operating Instructions General Rules for the Offender The following points describe the rules for the Offender regarding the Electronic Monitoring System.
7 Removing the Monitoring System In some cases it is required to remove the monitoring system before the defined confinement period is completed. Before disconnecting and removing the E3 Receiver Unit, an end of service procedure should be performed. Note: Performing an end of service before disconnecting and removing the E3 Receiver Unit is essential to preserving the unit’s internal backup battery. Performing an End of Service To perform an end of service: 1.
E3 Receiver Unit and Transmitter Installation Guide Disconnecting and Packing the E3 Receiver Unit To disconnect and pack the E3 Receiver Unit: 1. Remove the power adapter from the wall. 2. For E3 Landline receiver units, remove all telephone cables from the back of the unit and reconnect the telephone line to the wall socket. 3. Pack the E3 Receiver Unit into its original package and place into the carrying case. 4.
7 Removing the Monitoring System Screwdriver Grooves Figure 3 Removing the Transmitter 3. Collect all the fragments of the broken clip. Do not leave any disposable items. Deactivating the Transmitter Deactivating the Transmitter is essential to preserving the unit’s internal battery. To deactivate (turn off) the Transmitter: 1. Hold the Transmitter in your hand with the metal pins (along the strap) pointing towards you. You will need to support the underside of the strap. 2.
E3 Receiver Unit and Transmitter Installation Guide deactivate command the red light on the electronic key will flash for two seconds. Note: If the Transmitter failed to receive the deactivate command, the red light on the electronic key will turn off after the initial two seconds on. If the electronic key’s battery is low, the red light will immediately flash for two seconds once the ‘ON’ button is pressed. 6. Pack the Transmitter into its original packaging and place into the carrying case.
8 Monitoring System Maintenance In order to keep the Electronic Monitoring System functional and in good working order a number of maintenance procedures will need to be adhered to. Cleaning the E3 Receiver Unit To clean the E3 Receiver unit: 1. Remove the E3 Receiver unit from its carrying case. 2. Spray the surface of the E3 Receiver unit with an alcohol based cleaner (optional). Note: Elmo-Tech recommends Citrus Base cleaner by 3M™ (http://solutions.3m.com/). 3.
E3 Receiver Unit and Transmitter Installation Guide Cleaning the Transmitter The Transmitter is made of a single mold, especially designed to protect the integrity of the electronic circuits during daily use and while it is being cleaned. The following cleaning methods are approved by Elmo-Tech: f Manual Cleaning – using a soft brush and approved cleaning product. f Using a Dishwasher – together with an approved cleaning product. To clean the Transmitter manually: 1.
8 Monitoring System Maintenance 10. Place the Transmitter back into its carrying case. To clean the Transmitter using a dishwasher: 1. Remove the Transmitter from its carrying case. 2. If there are clips on the Transmitter, remove the ‘female’ and ‘male’ parts before cleaning. 3. Remove the strap holder from the Transmitter. 4. Place the Transmitter into the dishwasher machine. 5. Use a pH neutral or slightly acidic cleaning agent.
E3 Receiver Unit and Transmitter Installation Guide Note: If only one side of the strap is damaged, you may want to leave the undamaged side in place and replace only the damaged side of the strap.
8 Monitoring System Maintenance 7. Test the new strap by performing a calibration. Refer to the chapter about Installing the Transmitter. Note: If, after the calibration, the Transmitter does not reset, repeat steps 1-6 making sure that the strap is positioned correctly over the pins. Then perform another calibration test. If changing only one side of the strap does not work, you should try and change the other strap side.
9 System Specifications This chapter lists the specifications details for each equipment item associated with the Electronic Monitoring System. Transmitter Specifications f Transmitter size: f Transmitter weight: f Fully adjustable / reusable f Disposable locking clip f Shock resistant f Multi tamper protection f Battery operational life: f Battery shelf life: 2-3 years 5.5 x 4.2 x 1.5 cm (2.2 x 1.65 x 0.67 in) straps 18 / 36 months 50 g (1.75 oz) f Waterproof to 4.
E3 Receiver Unit and Transmitter Installation Guide 10 FCC Information DCU-2010 FCC ID: LSQ-DCU-2010-2 DCU-2010C FCC ID: LSQ-DCU-2010C-2 FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information.
10 FCC Information The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
