GoPhone Wireless Home Phone User Guide AT&T WF721
Wireless Home Phone (“WHP”) device is a mobile device that may be used with home phone equipment in different locations in the U.S. WHP device requires a battery to be installed in the device at all times to operate. In the event of a power outage, the battery can be used as a back-up battery. However, a landline phone requiring separate electric power to operate (e.g. cordless phones) connected to a WHP device will not place or receive calls (including 911 calls) during a power outage.
Contents Getting Started...................................................................................... 1 In the Box............................................................................................ 1 Getting to Know Your Device........................................................ 2 How it Works..................................................................................... 6 Device Installation........................................................................... 6 Voicemail..
Getting Started In the Box The package contains the following items: AT&T Wireless Home Phone device Phone Cable (Optional) Battery Battery Cover and Power Cord Also Included GoPhone Wireless Home Phone Quick Start Guide User Guide Wireless Home Phone Open first first Start here ere AT&T WF721 081704100371 GOP CLT 0715 1176 D-S Quick Start Getting Started User Guide 1
Getting to Know Your Device LED Indicators The table below describes possible states for each of the LED indicators.
How It Works The Wireless Home Phone device uses the AT&T cellular network to provide phone service to your cordless or corded home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service. The Wireless Home Phone device provides many calling services, such as voicemail, Caller Number ID, Call Waiting, Call Forwarding, and Three-way Calling for your home phone(s).
2 Turn on Your Device 4 Connect the Device to a Phone Plug the power cord into an electrical wall outlet that is not controlled by a wall switch. Insert the small end of the power cord into the round Power Input port on the back of your Wireless Home Phone device. 1) Unplug your phone from your home phone wall jack. On/Off 2) Plug your phone into the “Phone 1” port on the Wireless Home Phone device, using your existing phone cable or included phone cable.
5 Place a Test Call Useful Tips Place a test call from your connected home phone. Make sure to dial the 10-digit phone number, including area code. For best results, place the cordless phone base at least 12 inches from the Wireless Home Phone device. NOTE: Keep your cordless phone plugged into a power outlet. • T ransferring a phone number can take about four days, so you should keep a phone plugged into your wall jack to receive calls on your old service (including 911) until your transfer completes.
Retrieving Messages To retrieve voice messages, dial 1 on any home phone connected to the Wireless Home Phone device and wait four (4) seconds to connect to your AT&T wireless voicemail box. Simply follow the voice prompts to listen to and manage your messages. (Alternately, you may dial your 10-digit home phone number to access your voicemail box.
OTES: N • Your Wireless Home Phone device comes with standard three-way calling and call waiting. Operation of these features will vary depending on your home phone equipment. • If your phone does not have a Flash (or Phone/Talk) key, then use the off-hook mechanism supported by your phone.
NOTES: • Four volume levels are available (level 1 to level 4); the default setting is the highest at level 4. • Your home phone(s) may have a separate volume level setting function that is independent of the Wireless Home Phone device. Powering On/Off The On/Off switch is used to turn your Wireless Home Phone device on or off. When powered off, the Wireless Home Phone device will no longer send or receive calls, but it will continue to charge the battery if still connected to the wall outlet.
Important Information E911 Service In-Home Wiring For emergency calls, you may have to provide your location address to the 911 operator. Interconnecting to home telephone wiring is not necessary, but is possible; however, it is not recommended unless you possess sufficient knowledge of electrical systems. Use with home wiring requires the physical disconnection from other services, including the landline coming into your home. Use of a qualified licensed electrician is highly recommended.
Will my Wireless Home Phone device work in areas with no or low wireless signal strength? A strong wireless signal (three to five green bars) is recommended for optimal performance. A moderate signal (one to two green bars) may be sufficient. If you do not see three to five green bars, you may want to choose an alternate location. Why don’t I see the name of the caller on Caller ID? The Wireless Home Phone device, similar to other wireless devices, supports calling number identification.
Troubleshooting Problem Possible Solution Problem Possible Solution No dial tone • M ake sure the battery is installed in your Wireless Home Phone device. • Make sure the device is turned on (Power indicator light is green) and there is AC power to the Wireless Home Phone device. Do not connect to an AC outlet controlled by a wall switch. • Move the device to an area with sufficient network signal (at least 1 to 2 green bars are displayed).
Problem Possible Solution Problem Possible Solution Wireless Service indicator displays a red antenna and no bars are lit • M ake sure the external antenna is installed and securely fastened. • Move your device to another area with sufficient network signal (at least 1 to 2 green bars are displayed).
Specifications Problem Possible Solution My answering machine won’t pick up calls • S et your answering machine settings to pick up calls before network voicemail, which is approximately four (4) rings. • O r, you can have network voicemail removed from your account by calling AT&T Customer Care. Dial 611 from your connected phone or 800-901-9878. I hear a Hang up your home phone to restore dial constant low tone.
Safety Instructions • S ome electronic devices are susceptible to electromagnetic interference sent by devices that may not be adequately shielded. For best performance, position the Wireless Home Phone device as far from these types of devices (TV sets, radios and other automated office equipment) as possible (at least 8 feet) so as to avoid possible electromagnetic interference. • Do not use the device in hospitals. • Do not use the device on board aircraft.
Radio Frequency (RF) Energy FCC Compliance This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government: The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.
Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one (1) year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product.
How to Get Warranty Service To obtain warranty service, please call (877) 817-1759. Please have the following information available when you send the device in for repair: • A valid Proof of Purchase • Return address • Daytime phone number or fax number • Model # • IMEI # (Look for the 15-digit IMEI # behind the battery of the device.
GOP CL T 0715 1177 E
