User’s manual TL7800 DECT 6.
Congratulations on your purchase of this AT&T product. Enjoy up to 12 hours of hands-free talk time and crystalclear sound quality with the AT&T TL7800 DECT 6.0 Accessory Cordless Headset. Pair it wirelessly with any AT&T DECT phone, including the Synapse or SynJ business phone system. Easy one-button answer, volume and mute controls enhance wireless freedom, while a range of up to 500 feet maximizes mobility.
Parts checklist Check to make sure the headset package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL7800 TL7800 DECT 6.0 cordless headset DECT 6.
User’s manual TL7800 DECT 6.0 accessory cordless headset Table of contents Getting started Quick reference guide headset.......................................... 1 Headset lights............................ 1 Headset alert tones................. 3 Quick reference guide headset charger........................ 4 Installation....................................... 5 Battery installation...................... 6 Headset charger installation and battery charging.............. 7 Adding and registering headsets...
Volume control......................... 29 Mute............................................... 29 Multiple headsets use........... 30 Appendix Troubleshooting........................... 31 Maintenance.................................. 37 Important safety information................................. 38 Safety information.................. 38 Especially about cordless headsets...................................... 39 Precautions for users of implanted cardiac pacemakers................................
Getting started Quick reference guide - headset (On/off button and light) Press to make, answer or end a call (page 27). Headset lights light status Red • On when the headset is charging in the headset charger. • Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset charger. • Flashes three times to indicate the headset is powering off. Blue • On when a fully charged and registered headset is in the headset charger.
Getting started Quick reference guide - headset VOL+/VOLSlide the volume switch to the right or left to adjust the headset ringer volume while in idle mode, or the listening volume while on a call (page 29). Earpiece FLASH Battery with cover attached Press to answer an incoming call when you receive a call waiting alert during a call (page 28) Remove to replace the battery (page 6). Microphone The microphone incorporates noise canceling technology for clearer calls.
Getting started Quick reference guide - headset Headset alert tones One short beep every • The microphone is muted. 30 seconds Two beeps • Error alert tone. • The ringer volume has reached its lowest setting. • The listening volume has reached its highest or lowest setting. • The speaking volume has reached its highest or lowest setting. • Any key is pressed while the headset is out of range. Two low beeps • Call waiting alert tone. Two rapid beeps every 20 seconds • Low battery warning.
Getting started Quick reference guide - headset charger Magnetic charging mount Place the headset here for charging. Power cord slot Route the power cord through the slot.
Getting started Installation You must install and charge the battery before using the headset. STOP! See pages 6-7 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com/smb or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base too close to: • Communication devices such as television sets, VCRs or other cordless telephones. • Excessive heat sources.
Getting started Battery installation The battery is permanently attached to the battery compartment cover. Do not try to separate them from each other. After installing the battery, charge it for at least 15 minutes. You may be able to make and receive short calls. For optimal performance, charge the headset battery for at least three hours before use. When fully charged, the headset battery provides approximately 12 hours of talk time or 5 days of standby time.
Getting started Headset charger installation and battery charging After installing the battery, charge the headset by placing it in the magnetic charging mount as shown below. The light turns on when the headset is charging. 1. Plug the small end of the headset charger power adapter into the power jack at the bottom of the headset charger. Route the power cord through the power cord slot. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch. 3.
Getting started Adding and registering headsets You must register your new TL7800 headset to one of the following devices before use: • AT&T TL7812/TL7810 cordless headset (see page 9). You can register a maximum of two headsets to each headset base. • Synapse SB67030/SB67031 deskset (see page 10). • SynJ SB67138/SB67158 base (see pages 11-12). • A compatible AT&T DECT 6.0 cordless telephone (see page 13). Visit www.smbtelephones.att.com/compatibility-finder for a list of compatible telephones.
Getting started Adding and registering headsets Register a headset to the TL7810/TL7812 headset base 1. Make sure the battery is properly installed in the headset (see page 6). The light flashes slowly in red and blue to indicate the headset is not registered. 2. Place the headset in the headset charger and allow it to charge for at least one hour before beginning registration. 3. Remove the headset from the headset charger. 4.
Getting started Adding and registering headsets Register a headset to the Synapse SB67030/SB67031 deskset Press MENU on the deskset. Scroll to User Settings, then press SELECT. Scroll to Cordless Settings, then press SELECT. Scroll to Headset, then press SELECT. Make sure the screen shows Cordless Headset is currently Not Registered before registration. If the screen shows Cordless Headset is currently Registered, there is already a registered cordless headset.
Getting started Adding and registering headsets Register a headset to the SynJ SB67138/SB67158 base 1. Place the headset in the headset charger and allow it to charge for at least five minutes before beginning registration. Make sure the headset is out of the headset charger before you begin registration. 2. On the telephone base, press MENU. 3. Scroll down to Registration and then press ENTER. 4. Press ENTER again to select Register HS. The telephone base shows Registering new device... 5.
Getting started Adding and registering headsets Register a headset to the SynJ SB67138/SB67158 base (cont.) If the registration was not successful, remove it from the headset charger and try the registration process again. If you have a dial tone but an extension number other than 0 displays on the telephone base, the headset is registered as a handset and will not function properly. If this is the case, you must deregister and start over. See the deregistration procedures on page 16.
Getting started Adding and registering headsets Register a headset to an AT&T DECT cordless telephone base 1. Make sure the battery is properly installed in the headset (see page 6). The light on the headset flashes slowly in red and blue to indicate the headset is not registered. 2. Place the headset in the headset charger and allow it to charge for at least one hour before beginning registration. 3. Remove the headset from the charger. 4.
Getting started Deregistering headset You may need to deregister your headsets if: • You have already registered the headset and now wish to register your headset to a different headset base or telephone base. -OR• You have registered the maximum number of headsets and need to replace one of them. ������������������������������ You must first deregister all headsets, and then register each headset you wish to use again, one at a time.
Getting started Deregistering headset Deregister headset from the Synapse SB67030/SB67031 deskset 1. 2. 3. 4. 5. 6. 7. 8. Press MENU on the deskset. Scroll to User Settings, then press SELECT. Scroll to Cordless Settings, then press SELECT. Scroll to Headset, then press SELECT. The screen shows Cordless Headset is currently Registered. On the deskset, press Dereg. The screen displays Are you sure you want to deregister the Cordless Headset? Press Yes to confirm deregistration.
Getting started Deregistering headset Deregister headset from the SynJ SB67138/SB67158 base If you already have 10 registered devices and need to replace or add a new device, or if you wish to change the assigned extension numbers of your devices, you must first deregister all devices. You need to register each device you wish to use again. Deregistering a cordless handset or deskset does not remove the data saved on that device.
Getting started Deregistering headset Deregister all headsets from an AT&T DECT cordless telephone base Following the steps below will deregister all the headsets and handsets registered to the cordless phone. 1. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds until the IN USE light starts to flash, then release the button. 2. Immediately press /HANDSET LOCATOR again. You must press /HANDSET LOCATOR while the IN USE light is still flashing.
Getting started Headset attachments Earbud There are a total of six earbuds provided. One of them has been attached to the headset. They come in three sizes of which there are two types: one normal and one providing a deeper fit. Follow the steps below to change the earbud. To remove the earbud from the headset earpiece: Hold both sides of the earbud. Twist and pull the earbud until it separates from the earpiece. To attach the earbud to the headset earpiece: 1. Choose an appropriate earbud. 2.
Getting started Headset attachments Over the ear hook There are two ear hooks provided. Choose the size that best fits your need to attach to the headset. Follow the steps below to attach an ear hook to the headset. To position the headset to wear on the left or right ear: • To wear on the left ear: 1. Make sure the ear hook loop is positioned as shown in Figure 1 on the right. 2. Attach the ear hook to the headset as instructed on the next page. Ear hook loop Figure 1 • To wear on the right ear: 1.
Getting started Headset attachments To attach the ear hook to the headset: 1. Make sure there are no headset attachment, except the earbud, connected to the headset. 2. Insert the earpiece into the ear hook loop as shown in Figure 3. 3. Press the edge of the ear hook loop towards the earpiece until it clicks into place as shown in Figure 4. 4. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 5.
Getting started Headset attachments To remove the ear hook from the headset: Hold the headset with one hand. Twist and pull the ear hook with the other hand until it separates from the earpiece.
Getting started Headset attachments Over the head band To attach the head band to the headset: 1. Make sure there are no headset attachment, except the earbud, connected to the headset. 2. Insert the earpiece into the loop of the ear pad as shown in Figure 6. 3. Push the earpiece into the ear pad until it clicks into place as shown in Figure 7. 4. Adjust the head band to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 8.
Getting started Headset attachments To remove the head band from the headset: Hold the headset with one hand and the ear pad with the other hand. Twist and pull the headset until it separates from the ear pad.
Getting started Headset attachments Behind the neck band By default, the ear pad on the neck band is positioned to be worn on the right ear. To attach the headset to the neck band: 1. Make sure there are no headset attachment, except the earbud, connected to the headset. 2. Insert the earpiece into the loop of the ear pad as shown in Figure 9. 3. Gently press the earpiece inward until it clicks into place as shown in Figure 10. 4. Place the neck band around your neck and over your ears. 5.
Getting started Headset attachments To wear the headset on your left ear: 1. Remove the ear pad and supporting pad from the neck band by carefully pulling them up through the stems at the end of the neck band as shown in Figure 12. Ear pad Supporting pad Figure 12 2. Snap the socket of the ear pad into the stem at the left end of the neck band. Snap the socket of the supporting pad into the stem at right end of the neck band as shown in Figure 13. Figure 13 3.
Getting started Headset attachments To remove the neck band from the headset: Hold the headset with one hand and the ear pad with the other hand. Twist and pull the headset until it separates from the ear pad�.
Operation Headset operation Power on/off the headset Power on the headset before use. To power on the headset: • Place the headset in the headset charger. -OR• Press and hold for two seconds. The light flashes blue three times and you hear three beeps when it is being powered on. Power off the headset if it will not be used for a long time. To power off the headset: • Press and hold for four seconds. The light flashes red three times and you hear three beeps when it is being powered off. Make a call 1.
Operation Headset operation Headset ringer The headset charger and headset do not have external ringers. When you receive calls, the headset earpiece rings. If you have telephones connected to the same telephone line as the headset base, you can rely on the ringers of those telephones to alert you to incoming calls. To change the volume of the earpiece ringer: • Slide the volume switch at the top of the headset towards VOL+ or VOL- when the headset is not in use.
Operation Options while on calls Volume control To adjust the listening volume: • While on a call, slide the volume switch at the top of the headset towards VOL+ or VOL- ������������������������������� to adjust the listening volume. NOTES: • Listening volume settings are independent for each headset. • When the listening volume reaches the minimum or maximum setting, you hear two beeps. Mute The mute function turns off the headset microphone. You can hear the caller, but the caller cannot hear you.
Operation Options while on calls Multiple headsets use If you have more than one headset registered to the same headset base or telephone base, when one of the headsets is on an external call, the other headset can join the call in progress. • To join a call, press on the headset. • To end the call, press or place the headset in the headset charger. The call ends only when all devices hang up.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com/smb or call 1 (800) 222–3111. In Canada, dial 1 (866) 288-4268. My headset doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery is securely installed in the cordless headset. • Charge the battery in the cordless headset for at least three hours.
Appendix Troubleshooting The battery does not charge. • Make sure that the battery is securely installed in the cordless headset. • If the cordless headset is in its headset charger but the light on the headset does not turn on, refer to The light on the headset is off while charging on page 36. • Charge the battery in the cordless headset for at least three hours. For optimum daily performance, return the cordless headset to the headset charger when not in use. • You may need a new battery.
Appendix Troubleshooting I get noise, static, or a weak signal even when I’m near the telephone base. • You may be able to improve the performance of your cordless headset by installing the headset base or telephone base at least one foot from any cordless telephone system. If separating them by one foot does not help, try moving the headset farther away. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset.
Appendix Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the headset base or telephone base to another location, preferably to a higher location. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset base or telephone base as far away as possible from these types of electronic devices.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless headset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset base or telephone base as far away as possible from these types of electronic devices. • Do not use the headset near a microwave oven. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting The light on the headset is off while charging. • Make sure the power cord is plugged in correctly and securely. • Make sure that the battery is securely installed in the cordless headset. • Make sure the headset is sitting properly in the charger to charge. • Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless headset and headset charger to reset.
Appendix Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water • Your headset can be damaged if it gets wet. Do not use the headset outdoors in the rain, or handle it with wet hands. Do not install the headset charger near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a headset during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com/smb or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Especially about cordless headsets • Privacy: The same features that make a cordless headset convenient create some limitations.
Appendix Important safety information CAUTION • There may be a risk of explosion if you use a wrong type of battery. Use only the supplied rechargeable battery or replacement battery (model BT191665). • Change this product's batteries only in accordance with the instructions and limitations specified in this manual. • As with any batteries, do not allow conductive materials such as rings, bracelets or keys to come in contact with the metallic parts of the battery.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g. police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com/smb or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 4.
Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and c. Provide your name, complete and correct mailing address, and telephone number. 7.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature 32°F - 122°F 0°C - 50°C Headset voltage 3.2VDC - 4.2VDC Charger voltage (AC adapter output) 6VDC @400mA Replacement battery 3.7V 240mAH DECT 6.0 digital technology Digital Enhanced Cordless Telecommunications (DECT) 6.0 is a new frequency band that transmits your voice across multiple channels.
Index Index A AC adapter 7, 47 Alert tone 3 Answer a call 27 I Installation battery 6 charger 7 B Battery charging 7 Battery installation 6 Behind the neck band 24–26 L Lights 1 Limited warranty 44–46 Listening volume 29 C Call waiting 28 Charging cradle 4 M Magnetic charging mount 4 Maintenance 37 Make a call 27 Multiple headsets use 30 Mute 29 D Deregister all headsets 14–17 N Neck band 24–26 E Earbud 18 Ear hook 19–21 End a call 27 O Over the ear hook 19–21 Over the head band 22–23 H Head band
Index Index R Register a headset 8–13 Ringer 28 T Technical specifications 47 Temporary ringer silencing 28 Troubleshooting 31–36 V Volume control listening volume 29 ringer 28 49
www.telephones.att.com/smb © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Synapse and SynJ are registered trademarks of Advanced American Telephones. Printed in China. Issue 1 AT&T 08/12.
